Name: Tylney Hall Hotel & Gardens
Address: Rotherwick, Hook, RG27 9AZ, GB

6/10

Pleasant

02 Aug 2026

Janice

The room we had needed to be updated badly no view only a brick wall. The breakfast was not very good. The staff are very nice. Not enough beds round the pool for the size of the hotel. If it's a spa hotel then children shouldn't be allowed .
The hotel is very very over priced for food and drink more expensive then dubai!!!! Will not be returning

10/10

Exceptional

02 Aug 2026

Mathieu

We have spent a wonderful time at Tylnley Hall, with a warm welcome.
Our dinner was amazing, with delicious courses served with a perfect pace that ended with a goergeous pavlova.
The room was really nice even if I have been a bit too hor, where air con would have been welcome to my taste but I like sleeping chillier that others.
We enjoyed a continental breakfast with fresh fruits and pastries (thank you for the service Georgie ❤️) all well presented and tasteful.
And after that what's best than some tanning next to a warm swimming pool with clean surrounding and a present and reactive staff, allowing extra rest after check out.
And before leaving, early afternoon tea with delicious and generous nibbles, scones and cakes.
24 hours when we felt looked after.
Thank you again for this stay.

6/10

Pleasant

30 Jul 2026

Jennifer

Lovely restaurant and very nice pools and facilities. It's a very impressive we had a great time. Like other reviews, it was just difficult to have a good night's sleep as the room was so hot. We weren't staying during a heatwave or anything, but it was still very uncomfortable at night even with the windows open and with the fan they provided

10/10

Exceptional

16 Jul 2026

Judith

A beautiful country house which is elegant and calming.

Partner

10/10

Exceptional

13 Jul 2026

christopher

A beautiful old building set in immaculately curated grounds! All in all a lovely stay at a reasonable price.

Friendly staff throughout, especially Adam who was working in the bar!

The breakfast was a little slow (had to wait 20mins to be seated despite saying what time we were having breakfast the day before) but was tasty.

We had a lovely stay at Tylney and would recommend

Partner

8/10

Excellent

06 Jul 2026

Zara

One of the most beautiful building and gardens. It felt like being at a national trust, not just a hotel because the grounds are so well thought out and looked after.

Outfoor Pool area is gorgeous but some bits need a bit of an extra clean or facelift- the rim around the pool had gone green and some features looked slightly dated or cluttered.

Our room was nice and big (Mansion house superior) but I think it's hit or miss which room you get. Ours looked a lot more dated in decor compared to the advertised room for this room level and needed some maintenance (wallpaper peeling, deep scratches in the bath)

Staff super helpful, they greet you at the door and help with your bags, but maybe slightly understaffed for the dining area on Saturday and service took a little while.

Tennis and bike hire was included in the stay and we utilised both! Don't need to book and easy to get a spot.

The indoor pool, spa and fitness centre really needs modernising and redoing. It was clean but very dated and the changing rooms were tiny do you have to wait for other people at the lockers to get to your locker or to the sauna.

Overall still an incredible stay and would visit again for all the amazing features (outdoor pool, grounds, actvities, beautiful dining, staff and building)

Friends

10/10

Exceptional

05 Jul 2026

Ermal

Everything was perfect top

Partner

4/10

Poor

05 Jul 2026

Alex

A tired and disappointing hotel that has the pretense of luxury, while wholly failing to deliver.
We booked a junior suite for 1 night, the room was tired looking and dated with grubby carpets, a bathroom from the 90's and mattresses with the structure of an old lettuce leaf; all of which was disappointing for the price. But my main issue was how hot the room was. It must have been at least 30 degrees in the room throughout our stay and there was no air conditioning, only 1 small window that would open and 1 small, asthmatic fan. Perhaps air conditioning is difficult to install in such an old and presumably listed building, but stripping the buildup of paint from the window fittings so that more than one would open, and providing a couple of decent fans seems like a very reasonable expectation of a room costing £425 per night. Elsewhere in the hotel there is clearly some investment needed. Both of the swimming pools are scruffy, and missing tiles and the paintwork and carpets are grubby and worn throughout. Tired was the word that came to mind again and again.
On the positive side, I found all of the staff helpful and friendly and the breakfast was delicious and good value. The gardens are beautiful and well worth exploring.

Family_with_children

10/10

Exceptional

03 Jul 2026

richard

Atmosphere and staff service

Partner

10/10

Exceptional

27 Jun 2026

Vannett

We stayed at this hotel as family and guests to attend a wedding. The hotel is on several acres of well manicured lawns and an excellent place for nightlife in terms of watching the stars and just relaxing out in nature. The staff were very helpful and we observed a sense of camaraderie between them and how happy they seem to be working in that environment. The hotel itself is full of character as it must’ve been built in the 1800s and have an excellent history as it was initially a privately owned home, a private school at one time as well as a hospital during the war and now it is owned by a private group. The food is excellent, there were items I didn’t like for breakfast however other visitors were happy with it. I stayed in this hotel during the severe heat and unfortunately, although there was a fan in my room, it was very uncomfortable to sleep because the hotel does not have air-conditioning (AC) which is a downfall, but no doubt the hotel will be comfortable in the winter as there are radiators in the rooms

Friends_and_family Family

4/10

Poor

24 Jun 2026

Leon

Unfortunately the hotel let themselves down badly. We paid over £350 for a Suite in the main house and were allocated room 7. Only way I can describe the room is awful. Live and dead flies everywhere, the lounge area has a carpet that was coming up, furniture that didn’t either fit or suite the room, the bathroom looks like it’s from a 70s house, nothing like any pictures on the website and it wasn’t very clean. Before arrival we flagged our stay was a special occasion and despite not being anywhere full we were given this room. When we complained the staff were great and moved us to room 6 which was fantastic and does look like the website (only down side was no air con) but it makes it even more frustrating that we were allocated the shocking room when others were available. Can’t fault the staff but evident the hotel needs a hell of a lot of work in some areas. On check out there were a number of apologies but no offer to reduce the bill at all to compensate. That shows a poor approach to managing these issues in my view

Partner

8/10

Excellent

22 Jun 2026

Charles

Bell boy needs training to move luggage on the golf cart and not drag suit cases through the stones and dirt to outside rooms.
Wait staff on the terrace need further customer service training.

Partner

10/10

Exceptional

17 Jun 2026

Anne

Beautiful property

Partner

8/10

Excellent

25 May 2026

Aleksandra

Beautiful property and had an amazing visit.
Pity the property doesn’t have Aircon in the rooms. With the current heatwave it made it very hot inside the building . I understand it’s because it’s an old historical building and there are restrictions.

Friends

6/10

Pleasant

22 May 2026

Kate

The indoor pool was quite small and tended to be very busy with children, so it wasn’t the most relaxing experience. However, the room itself was spacious and very comfortable, with Molton Brown toiletries provided, and having a bath in the room was a lovely touch. The cooked breakfast was also excellent and really enjoyable each morning.
That said, I do think the property could benefit from some general maintenance and updating in certain areas.

Partner

10/10

Exceptional

04 May 2026

Dorel

Good

2/10

Poor

04 May 2026

anil

Bathroom was very small and bath tub very flimsy
Our dinner order took too long and then it was incorrect

Friends

10/10

Exceptional

19 Apr 2026

Carol

The Full English breakfast was lovely and just the right size. Staff were attentive and friendly.

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Jackson

Tylney Hall is our favourite manor hotel in South East England. The whole experience is wonderful. The staff are very welcoming to dogs but unfortunately dogs aren't allowed inside much of the hotel. We therefore had breakfast served to our room and we ate out at local dog friendly pubs (The Falcon in Rotherwick & The Leather Bottle in Mattingley) for dinner. That said, we can't wait to stay at Tylney Hall again and will recommend the hotel to all our friends and family.

Partner

6/10

Pleasant

06 Apr 2026

lorraine

Clean room. Restaurant service was slow and food cold. Not acceptable for extensive Chataubriand.

Partner

10/10

Exceptional

29 Mar 2026

Matthew

Nice

10/10

Exceptional

27 Mar 2026

Linda

Everything about Tylney Hall from the welcome at Reception, tasty lunch in the bar to dinner and breakfast in the Oak Room Restaurant, using the pool with lovely new changing room was wonderful. Our room was very comfortable and warm and all the staff we met were very friendly. Leaving was difficult but we are looking forward to another stay soon.

Partner

8/10

Excellent

19 Mar 2026

Nigel

Lovely venue, great grounds. Spa staff in particular are a great asset an deliver a superior service.

Hotel is very comfortable but it is pricey. For instance a pint of Diet Coke was over £11.

Partner

10/10

Exceptional

17 Mar 2026

Michael D

Nice rooms with authentic feel. Very polite staff feels like home

10/10

Exceptional

16 Mar 2026

holly

We had a lovely stay, beautiful hotel and ground. Very helpful and friendly staff

Family

8/10

Excellent

15 Mar 2026

Gregory Slatin

friendly staff

Partner

4/10

Poor

10 Mar 2026

Kate

Unfortunately we solely chose this hotel to enjoy the pool for our son’s first swim. We have a 2 month old and a 2 year old. Having previously stayed at the Grand in Eastbourne the pool temperature had been brilliant for young children and imagined this would be similar.

When we got in the pool it felt very cool, I asked the staff member if the temp could be turned up and we were informed the boiler was broken. It was too cold for our 2 month old to safely enjoy. The next morning we returned with our 2 year old for a swim in a thermal swim outfit so she could stay in longer but the pool was even colder! Despite essentially having a wetsuit on she didn’t last long on the pool and we had to leave.

It was really disappointing we weren’t notified of this in advance as we simply would not have spent the money on this stay without being able to use the pool.

It was an early Mother’s Day treat for me and it was ruined a bit by this and the poor service we received at dinner (feedback sent separately).

We had expected a lot more…

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Monica

The room was spotless. Loved the comfy bed and thick towels.
The staff were wonderful without exception

Partner

10/10

Exceptional

20 Feb 2026

sally-anne

Lovely staff, room and sleep

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Kevin

Upon arriving at Tylney Hall, we were met with the most friendly and helpful staff, one staff member opening the front door and greeting us was very good and then another member of staff behind the reception who was equally very good. Made us feel very welcome. Our room was an accessible room (no 54) it was the most huge beautiful room we have ever stayed in. Spotlessly clean. The bathroom was absolutely gorgeous as well. The staff asked us if we could carry our luggage to the room and whether we needed housekeeping. I really appreciated this, we said no as my husband agreed to do this himself for us both. I would highly recommend this room for guests who are disabled. Plenty of room for a wheelchair and or a scooter. The bathroom has an a big huge accessible shower, accessible toilet and a bath tub. It is a very pretty bathroom not like the normal this is a disabled bathroom sort of look. There was a good selection of teas and coffee. Nice TV and comfortable bed. I really cant fault anything about the room, it was excellent. The grounds outside are beautifully maintained, really lovely trees and springtime flowers coming through.

Partner

10/10

Exceptional

09 Feb 2026

Donna

Everything was perfect! Thank you x

Partner

10/10

Exceptional

08 Feb 2026

Kerry

The property was stunning, well maintained and very clean. Staff were incredibly helpful and kind. The amenities were accessible and lovely. We had a very comfortable stay

Partner

10/10

Exceptional

02 Feb 2026

steven

Fabulous amenities, really lovely staff and great food . We’ll be back for sure

10/10

Exceptional

25 Jan 2026

Daniel

Superb historic hotel with amazing food and stupendous gardens!

8/10

Excellent

20 Jan 2026

Mick

Quiet, comfortable and friendly. Great place to stay. It’s typical of a lot of these large older country hotels in that there was surely a grander time in decades past and now it struggles to maintain the splendour. Tylney does it better than most and whilst it’s never perfect it’s still pleasant.
What would make it better? Well with today’s technology it’s not hard to get a strong reliable WiFi signal. Phone coverage is poor and the current WiFi set up is unfortunately flakey. Water pressure for the shower is just about adequate.
We’ll be back.

Business

10/10

Exceptional

12 Jan 2026

Sally

Wow, excellent, attentive staff and a special thank you. Jurius for his warm welcome and excellent service!

10/10

Exceptional

05 Jan 2026

Bruce

Outstanding service - food brilliant. Stayed in a suite - certainly met my expectations.

The hotel is situated in most lovely estate grounds - hotel has so much history and character - looking forward to returning!

Leisure Partner

10/10

Exceptional

03 Jan 2026

Matthew

Excellent all round

6/10

Pleasant

31 Dec 2025

William

Lots of things to bring down the rating. I have stayed here many times but the attrntion

10/10

Exceptional

20 Dec 2025

Chris

Staff were extremely polite, food was excellent and the room was very clean and spacious.

Self

8/10

Excellent

02 Dec 2025

Emma

Beautiful grounds, and the staff were fantastic.

Business Partner

8/10

Excellent

16 Nov 2025

Anna

This is a really lovely hotel. It’s beautiful in a huge stately building. The grounds are stunning too. The staff were wonderful, on the whole, there was one incident on Sunday morning when I asked if someone could help me with a problem with my car. I was told ‘no one’s available to help with that’. All other staff were courteous and helpful. On the day I was checking out, room service called at 9am!? I had booked late breakfast so I could have a lie in so unsure why they had to call so early when I was checking out?? The breakfast was lovely and substantial. I attended an event at the hotel which was also very well organised and catered. I also utilised the spa facilities which were very pleasant. I would recommend this hotel and I would stay at this hotel again.

Leisure Self

2/10

Poor

08 Nov 2025

John

Had to have surgery called hotel to ask if we could move dates and provide proof not interested will never stay again been twice before

Partner

10/10

Exceptional

03 Nov 2025

Alan

Everything was as good as always although the dinner menu choice was more limited than expected.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Song

Very happy about the service!

Leisure Family

10/10

Exceptional

15 Oct 2025

Michele

Absolutely beautiful hotel !

Business_and_leisure Partner

8/10

Excellent

09 Oct 2025

Steven

Beautiful building with great history.
Rooms clean, breakfast very good.

Business

6/10

Pleasant

04 Oct 2025

Sophie

We have had a lovely stay, the staff were very friendly and professional. The hotel itself is quite dated inside but the gardens are beautiful and kept well so it makes up for it. Breakfast was a nice atmosphere and organised well, along with a great choice of good food. Free parking on site is a bonus. Shame that our smoke alarm started beeping at midnight waking us up, the hotel reception said it’s common because of the weather conditions. Overall, we enjoyed our stay! :)

Partner

10/10

Exceptional

03 Oct 2025

Thomas

The staff was welcoming. The room very comfortable. I will recomend to friends,

Partner

10/10

Exceptional

28 Sep 2025

Lucy

Fantastic hotel

Friends_and_family Family

8/10

Excellent

28 Sep 2025

Anthony

A splendid place to stay, very grand. Staff were all very good, and we very much enjoyed our dinner and breakfast.

Unfortunately we were unable to linger and enjoy the extensive parkland

Partner

10/10

Exceptional

20 Sep 2025

Janet

Amazing hotel!

Amazing place - would highly recommend for a special celebration.

Friends_and_family Friends

6/10

Pleasant

06 Sep 2025

Sue

Ok hotel does not live up to the hype

Hotel looks good but bed was so uncomfortable and the pillows were not good. Too soft. Could not get shower above barely warm and a trickle. Breakfast ok but not what you would expect of a top hotel

Partner

4/10

Poor

03 Sep 2025

Verified traveler

Meh

Came for the start of our honeymoon the night of our wedding. Had requested in advance for a room with a garden view. On check in, receptionist said they had no notes and all the rooms with garden views had been taken or weren’t cleaned. Had stated in advance that they would leave a note for me and my partner but nothing of the service was personalised to expectation. Nice location and nice room but customer service on the night was poor. Would not recommend

Partner

10/10

Exceptional

31 Aug 2025

Verified traveler

Hrewt service

The staff were very attentive and friendly. A very well run hotel. Beautiful grounds and pool. I hope the hotel will continue to invest in the garden. I found the food and drink quite expensive. The accommodation and service was great.

Friends_and_family Family

8/10

Excellent

20 Aug 2025

Angela

Lovely venue the staff are lovely.

Partner

8/10

Excellent

10 Aug 2025

Andrew

The hotel and staff are excellent. My only issue is that the restaurant is very expensive and the food is OK rather than amazing.

Leisure Family

10/10

Exceptional

09 Aug 2025

Matt

Fabulous hotel! Delicious food & great service.

There are not enough superlatives to describe this hotel and its incredible grounds!

The food was Excellent - better than the Michelin * restuarants I have been to recently in London and Venice. The grounds are spectacular - all 66 acres of them and its worth visiting just for this alone.

The bedrooms are very nice and confortable. We had an Orangery suite which has Aircon. The Main house rooms do not.

The staff were superb! Expecially compared to some other much more expensive hotels where the service really lets them down.

Partner

10/10

Exceptional

08 Aug 2025

Lesley

A lovely stay at a very relaxing hotel.
The staff were excellent!
Would highly recommend.

Leisure Partner

8/10

Excellent

08 Aug 2025

Eli

Great Gardens
Good facilities (heated outdoor pool + indoor pool)
Great feature rooms
Nice breakfast

but some areas of the property could do with some updating.

Leisure Partner

6/10

Pleasant

14 Jul 2025

Lauren

The hotel is set on a beautiful property. The hotel itself needs a major facelift to be considered 4 stars. There is no central AC in the entire hotel so if you’re visiting in summer beware. Outdoor pool is great, however it too could use an upgrade. Cement around pool on edge is sharp and should be redone. Hotel service was OK. Check-in on a Saturday was a nightmare. Receptionists acted as robots and seemed to forget they were working in hospitality. Overall, I’d skip this place and spend a bit more on something better.

Leisure Family_with_children

8/10

Excellent

14 Jul 2025

Sharon

Very beautiful grounds. Old and majestic property. Service at the pool was quite slow, otherwise adequate. Servers were friendly. Would have enjoyed it more with air conditioning. Our room while nice was very warm

Leisure Family_with_children

4/10

Poor

13 Jul 2025

Robyn

As above

Leisure Partner

10/10

Exceptional

12 Jul 2025

Robert

Everything was fine, a very enjoyable stay

Leisure Partner

10/10

Exceptional

12 Jul 2025

Verified traveler

It was great, but little disappointed with the room, where I was referred back to the original booking agent.

Friends_and_family Family

8/10

Excellent

08 Jul 2025

Bent

Nice place with great outdoor options + good food

Very nice property. Great tennis courts. Ok fitness. Good food. Great pools.
Improvements: 1: bad internet. 2: no aircondition makes the second floor rooms too hot to stay in when the weather is hot. We changed to a first floor room with better possibilities for opening the windows. 3: Strange tea and coffee service at breakfast. Everyone including us were typically waiting 15-20 minutes from ordering coffee to getting a cup. That’s way too long time. Tylney: please make a different setup

Partner

10/10

Exceptional

23 Jun 2025

Isabelle

What a wonderful stay. When I first arrived, my initial room had a nasty smell, but the lovely team quickly moved me to an exceptional suite which quite frankly made my week. We had dinner at the hotel as well, and the food was wonderful, as was the service. Highly recommend a walk around the stunning gardens. They are very well kept and make for a lovely morning activity. Thank you very much to the team for making my stay such a pleasant one :)

Business

10/10

Exceptional

22 Jun 2025

Nadine

Amazing night with 4 adults and 4 children for a birthday celebration. Spacious suites, amazing outside pool and loved walking around the grounds this morning. Felt like a 24 hour holiday and full break from reality.Thank you all.

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Magnus

Lovely hotel and grounds staffed by friendly professionals

Leisure Partner

10/10

Exceptional

15 Jun 2025

Fajar

Lovely stay once again!

Leisure Self

10/10

Exceptional

14 Jun 2025

Dee

Returned to celebrate our anniversary as we held our wedding reception there. Hotel is still fabulous. Great service, lovely bedroom and most comfortable mattress. Took a dip in the outdoor pool, heaven. Would highly recommend

Partner

6/10

Pleasant

11 Jun 2025

Greg

So, I don’t really like writing about Tylney in a slightly negative way. However, we used to go to the hotel a few times a year and used to be Elite club members. It used to
feel like a really special place, a small teddy left for our baby at the time. They would go out of their way to make it special. we went for our 18th wedding anniversary. I spoke with them on the phone and left a note on booking. Not even a mention about it. The food was very good as usual, the ‘spa’ swimming pool area was too hot to sit in, the outdoor pool there was cigarettes on the floor, the whole place needs a good clean. We had a spa treatment each, one was good, mine was by a poor girl on work experience, a nice girl. But paying £130 for 2 treatments you expect something a little more. Such a shame, the gardens are still lovely. however spending £600 on one night including dinner, there’s so much better out there. Gutted to be writing this as it used to be our little treat and escape

Partner

10/10

Exceptional

08 Jun 2025

John

superb character property - very much a country mansion feel with first class service by professional staff. A relaxation stay.

Leisure Partner

10/10

Exceptional

08 Jun 2025

Bruce

Beautiful environment

Leisure Self

10/10

Exceptional

07 Jun 2025

Stuart

Was a reunion. All went well. Very enjoyable experience.

Friends_and_family Friends

6/10

Pleasant

03 Jun 2025

Daniel

We enjoyed our stay at the hotel although we did think it was probably not ideal for a young family.
The pool was decent although we were not able to get into the outside pool for some reason one day.
The staff were nice but everyone seemed a bit uptight and had to stick to the rules.
The food was great.
Overall a nice hotel but more suitable for adults.

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Sally

m

8/10

Excellent

01 Jun 2025

Radhika

Really great stay. Lovely grounds, rooms and facilities. Some areas a bit neglected like changing rooms (none of the soaps were filled, staff said they were broken for weeks) and games room. Mostly the staff were amazing but a couple a bit grumpy as the hotel was busy. Had to wait outside our room for over 20 minutes as they'd cancelled our key card early.
Overall great and we would go back.

Friends_and_family Family

10/10

Exceptional

25 May 2025

Evangelos

A great hotel to stay in Hampshire. Lovely place with great gardens and outdoor areas. You can go for a walk and see the amazing gardens or play tennis or just relax by the outdoor pool if the weather permits.
There is a small but very clean gym as well as an I door pool and you can enjoy the spa.
Thou can have dinner at the restaurant or at bar lounge which has a great atmosphere.
The breakfast is great with fresh food to choose from as well as plenty of options for continental.
The staff are very friendly and accommodating.
There are charging points for electric car if you want.
Our daughter loved exploring the gardens and run around. There also some board games that you can use. She also have a pleasant surprise at our room.
Very kids friendly!

Note: our room didn’t have a fridge but can’t comment about other rooms not at the main hall/building. .

Leisure Family

6/10

Pleasant

30 Apr 2025

Ross

I liked the how elegant the art decor and furniture is in the building . I also liked the food , it was tasty. What I didn’t like was some of the service I received and the fact there were cobwebs on the ceiling of my bedroom. In regards to the service some of it was poor. I had the receptionist tell me that we could order drinks but the pool , but found out when I hit there that we had to go to the bar to order them. They didn’t help me with my luggage on arrival when I was getting out of the taxi and I had someone say they’ll get there colleague to get me an expresso , but waited 20 minutes and he as to chase them for it and after I asked another member of staff for the expressso I had to wait 12 minutes for it and it was dead so that was very disappointing. They gave to me on the house which was good though to apologise. I ordered room service and one of my requests was a glass of champagne and they gave me rosé champagne instead. The meal in the oak room restaurant was delicious and I had very good service. Breakfast was very tasty too and the service was excellent. Overall I’m pleased I went , but there were many let downs unfortunately. Hopefully they will read this and work on improving their service skills and cleaning routines. The staff were very polite though.

Leisure Self

10/10

Exceptional

19 Apr 2025

Rachel

Stunning setting and great to have the outdoor pool open for Easter holidays

Leisure Family_with_children

10/10

Exceptional

12 Apr 2025

Glenn

Great hotel, friendly staff and beautiful gardens

Stunning building and very well kept. Great service from very friendly staff and we would definitely stay again.

Business

10/10

Exceptional

11 Apr 2025

Rosie

Beautiful

Wonderful grounds and outdoor pool. It was a perfect place to get away for a couple of days.

Self

6/10

Pleasant

06 Apr 2025

Silas

We had a lovely time, the hotel is beautiful and so are the grounds. BUT I'm allergic to dairy and , having told the staff that, I'm afraid I've definitely eaten dairy as I've been very ill today. I've never left a review before and I don't really know why I'm doing it now, beyond saying please make absolute sure things don't have dairy in before you serve them, as people can get very sick!

Leisure Family

10/10

Exceptional

31 Mar 2025

Richard

Fantastic for a short stay

We had a fantastic Stay, the spa and rooms were good - but the real cherry on top were the grounds. We were lucky to have some early Spring Sunshine and to be honest the grounds and hotel looked amazing. Staff were incredible and very attentive.

Partner

8/10

Excellent

12 Mar 2025

Grant

Tried to charge for services I didn’t take

Business Friends

6/10

Pleasant

03 Mar 2025

Kevin

Meh

I usually only write a review if a hotel was exceptional or exceptionally poor. I am a platinum member on Hotels.com and writing one for each hotel would be impossible. The thing that stands out about this hotel is its mediocrity. As a change from my usual work trips this was an evening away with my wife and as such was happy to pay more, approximately £300 for a night.
The good points are that it is truly an impressive building, the grounds are amazing and would recommend a walk to see it all. The hotel staff are great and always offer aid and assistance. There is an overall sense of pride in the bar and restaurant areas.
The not so good points. The room was tired and décor old. There was sun faded furniture, cracked tiles in the bathroom, tobacco stained blind, the shower didn't stay in a fixed position and has dented the bath multiple times with multiple guests after it has dropped down. Shower temperature was also not constant. The breakfast would have been very good, but had obviously been made prior and on a heat lamp so it was dry. Also breakfast options are limited if you don't like fish
All of the \"not so good points\" are minor, but not at this price point and this is what compelled me to write the review.
I have stayed at some exceptional hotels, albeit not around this location, at half of the price.
If you are looking for luxury this would fail, slightly, to meet expectations

Partner

6/10

Pleasant

20 Feb 2025

Shaden

Service is either fantastic or non existent. Food should be avoided at all cost.

Leisure Friends

10/10

Exceptional

22 Jan 2025

CHARLES

What a nice place to stay.

A nice stay on our way back from Portsmouth to Lincoln. We arrived at 10.30 pm and made very welcome, we ordered a sandwitch in the bar which was no trouble. The room was fine . Good access to the motorways and plenty of safe parking if you have a nice car. Take an hour to discovery the vast grounds of the hall before you leave. We will stay here again.
Graham & Gaynor R

Partner

10/10

Exceptional

02 Nov 2024

david

Beautifully restore stately home that was converted to a hotel. Gorgeous gardens and grounds. Magnificent building and great service

Leisure Partner

10/10

Exceptional

06 Oct 2024

Thomas

Really clean, friendly staff, high level of service, amazing room for a free upgrade. Couldn’t recommend more.

Partner

10/10

Exceptional

28 Sep 2024

Luke

Beautiful hotel with lots of history. Tidy colourful gardens, lovely pool and rooms.
The staff were very helpful.

Friends_and_family Family

8/10

Excellent

22 Sep 2024

Helen

Stunning surroundings. Staff extremely helpful

Leisure Partner

8/10

Excellent

08 Sep 2024

Jillian

Pleasant stay. Checking a little chaotic ltd of people arriving at same time and receptionist under training.

Partner

10/10

Exceptional

02 Sep 2024

Amanda

As always - lovely

Lovely, here to celebrate a birthday. We were so well looked after

Partner

8/10

Excellent

22 Aug 2024

sabrina

Overall it was a wonderful stay. We stayed in the fabulous Mansion Suite for my husbands 50th.
Overall the experience was wonderful..
the games room is brilliant for kids and adults. Great grounds to walk on..

I also took two cakes with us. One to have bought in at dinner which was lovely and the other at breakfast, which they completely forgot to do and frustratingly I only realised when we were driving back home..

What was highly dissapointing was that due to a water issue we had no water to flush, shower etc for almost 3 hours. Apparently it was a local issue however we were not warned or notified.
My kids had gone swimming and were sat in the bathtub for over 20 mins due to no running water to shower till I got fed up and wrapped them up
In towels. Literally half hour before checking out, it returned. It was annoying given how much I had paid for that one night.
No apologies or anything. Paying close to £500 for a nights stay and not having running water for the last few hours was not fair

Friends_and_family Family

4/10

Poor

15 Aug 2024

erin

I think the grounds were lovely and the pubic spaces very nice. The bar staff was attentive and friendly. We were placed in a wing that was under refurbishment and that should be a last resort. I booked an upgraded room and didn't feel it was- only 2 outlets in the whole room and none by the bed. Breakfast was disappointing and the service lackluster. I had booked in to consider the property for a weekend long event next year. Only 1 space that can host entertainment because of insurance being too expensive to have more than 1 space? And the 1 space is in desperate need of rennovation and updating- the minute I walked in I said thanks no thanks. Also, knowing I was there to view no one thought to impress me with a better room? Would not recommend.

Leisure Partner

10/10

Exceptional

14 Aug 2024

Joyce

Amazing hotel and excellent staff! The grounds are beautiful!

Friends_and_family Family

8/10

Excellent

09 Aug 2024

Scharon

Lovely hotel with very gorgeous rooms and super friendly staff.
Pet friendly except we could not have breakfast anywhere as dogs were not allowed in the breakfast room. That is fine but there was no alternative place to have breakfast and the hotel does not serve breakfast on the lovely terrace even though it was a gorgeous day.

Leisure Family

10/10

Exceptional

05 Aug 2024

Erika

Beautiful place

Beautiful place, spacious room, we loved outside heated swimming pool.

Partner