Name: Hampshire Court Hotel & Spa
Address: Centre Drive, Chineham, Basingstoke, RG24 8FY, GB

10/10

Exceptional

30 Jul 2026

Phil

The problem wasn't the property - they were excellent. It was Expedia taking my money and failing to book the property - half hour phone call required to get this sorted out. The hotel, god love them, upgraded us to a suite to apologise for *Expedia's* error.

10/10

Exceptional

28 Jul 2026

Denise

Friendly staff, excellent breakfast and ample parking. Makes for a perfect weekend break.

6/10

Pleasant

07 Jul 2026

keziah

The room was clean and 2 members of staff out of the dozen I saw were friendly and nice. Apart from that, the place needs some serious refurbs doing. Lost door handles, broken window catches, ripped curtains and no aircon in the room I was in on the hottest 2 nights of the year to that point. Just a dusty old fan that was so loud I couldn't hear the storm outside that washed the pigeon skeletons across the flat roof bit to right outside my window. Parking was convenient and the breakfast was ok. Maybe service is better when there's more people but apart from the 1st lad that booked me in and the young girl serving dinner, the rest were miserable. Must say though, the coach load of pensioners had some eye opening conversations

Self

10/10

Exceptional

05 Jul 2026

Trevor

We always try and stay at the hotel because our family live close by.

Partner

10/10

Exceptional

01 Jul 2026

mark

Very nice hotel staff very helpful will come back again

Partner

10/10

Exceptional

22 Jun 2026

Geoff

We really loved your hotel. Lovely breakfasts.
Thanks

10/10

Exceptional

14 Jun 2026

Jo

Good food and a clean and very comfortable room. The staff were all very helpful and friendly. The facilities included full spa services including very good facials and the rest of the treatments. The swimming pools were clean and were providing experiences for small children whilst rhe other pool catered for over 18s. It was a relaxed and very comfortable way to spend 24 hours catching up with my sister.
The only down points we found were that we could not open the balcony door even after a strong member of staff had done so and we felt they badly needed a garden designer to I prove the central garden area. They said that the regular gardeners would be coming in but we felt that to really make the most of that area it would need designers and some investment.

Family

10/10

Exceptional

07 Jun 2026

stephanie

We stayed for one night. Very pleasantly surprised at the facilities on offer. Room was brilliant and breakfast was very good. Would stay again.

Partner

6/10

Pleasant

31 May 2026

Charmaine

Beautiful hotel.
The hotel was clean but needed to be refurbished.

Bed was not made properly.
TV small, and sits on a table.
Air condition did not work.
Bathroom very old fashiond need updating.
Carpet old.
No fridge in room.
Our first night we did not sleep well due to noise.
Restaurant staff need more training.
Did not enjoy Breakfast on the first morning, very slow topping up.
Hot drink machine needed upgrading.

Bottle water was provided daily.
Good quality bread.
Breakfast was good on the second morning.

Friends_and_family Friends

4/10

Poor

24 May 2026

Donna

Friendly staff at check in. Given a piece of paper per room for times of pool etc … does this change frequently? not very environmentally friendly to print it out each time for each room.

Went to use pool and sauna etc to hear one of the staff moaning that a child had poo’ed in the children’s pool and it was now out of action and on top of that the steam room had packed up and no staff.

We did use the adult pools and sauna which were fine.

We did not eat at the hotel but came back for drinks. I’m glad we didn’t eat as I over heard other guests complaining about their food and the orders leaving one man to wait and eat alone.

We were waiting at the bar for a long time to get served our drinks. We sat outside and as it got darker the many lights strung up did not come on.

The actual layout and areas available within the hotel were good but the signage could have been a lot better.

The rooms were good but heavy duvets for this time of year regardless of the heat wave. There was a kettle with tea coffee etc but no fridge which was a disappointment.
Breakfast … not what I expected at all. Not enough staff or attention to detail. Various fruit juices none of which were labelled the orange juice was easy to spot but unsure what the others were. The water was empty and never filled up.
There was a lot of mess that wasn’t cleared up, poor choice of coffee from the machines and no where to put teabags etc.
I’m not sure how this is a four star hotel our trip was a let down

Family

8/10

Excellent

23 May 2026

Sarah

Excellent check in with friendly staff. The room was mostly clean just a little unclean under the sink in the bathroom on the tiles in room 109. The bathroom flooded when using the shower and this was not just me as the wood on the bottom of the door was expended so suggests is a normal practice. The bathroom also had a wire attached to the radiator above the bath that did not look well covered. So no issues with the room but bathroom needs some love overall. Great facilities - we used the sauna and pool but we could have played tennis if staying longer. Overall 4/5 stars for me.

Partner

10/10

Exceptional

12 May 2026

Adam

Clean room, good selection at breakfast and leisure facilities are good.

Business

8/10

Excellent

12 May 2026

Ian

I am surprised at a hotel of this size and calibre doesn’t offer a secure Wi-Fi for guests. No fridges in the room. Room was clean and comfortable, bed exceptionally comfortable, the duvets were very good but made for rather a warm night, even with the window open. Having a window that opened was another plus point, so many hotels serve you up with windows that cannot be open so rooms are stuffy. Staff were excellent.

Partner

6/10

Pleasant

06 May 2026

Prashanthi

Average

Family_with_children

8/10

Excellent

06 May 2026

Arthur

Healthy Breakfast/ Continental selection is basic or poor;

Business

4/10

Poor

21 Apr 2026

heidi

I’ve stayed here 3 times before.
The staff are excellent everytime.
For some reason everytime I come I get the loudest rooms looking onto walls or roofs, whereas people I’m travelling with get balconies & views onto the courtyard.

On this particular stay my room was next to a huge machine that was left on all night. It was incredibly loud & was hard to fall asleep. (To be fair I didn’t mention this to them at the time as it was 11pm & I had an early wake up the next day, so i’m unsure if they could have moved me or not.)

On previous stays I’ve woken up at 7.30am to the noise of pickleball being played loudly in the sports hall.

This last stay would potentially put me off coming back. It wasn’t a one off so I don’t think I’d want to take the risk again.

Friends

10/10

Exceptional

16 Apr 2026

Ra

Tidy, clean good gym and bar area.

Self

8/10

Excellent

14 Apr 2026

Neal

The good:
Nice hotel and lovely attentive staff.
The bad:
Probably my incorrect expectations but was expecting room AC for a 4*
The ugly:
Brave the unlit path, if you dare, to get to the Chineham shopping centre. No fault of the hotel but Hampshire County Council should sort this out as its an accident waiting to happen!

Self

10/10

Exceptional

11 Apr 2026

Jocelyn

Leisure

8/10

Excellent

11 Apr 2026

Jocelyn

Lovely modern airy hotel, superb for pickleball comp and easy parking. Set next to several large shops for coffee, food etc

Only downside was the price of food in the restaurant and nowhere close by to walk to for food and level of staff eg coffee bar only one serving and left without getting a drink due to time required to get served

Business

10/10

Exceptional

02 Apr 2026

Daniel

My stay was peaceful and perfect.

Partner

8/10

Excellent

03 Mar 2026

Nicola

Brilliant pool just for adults. Nice bars and restaurant. Food a bit pricey. Nice breakfast.

8/10

Excellent

24 Feb 2026

Harvey and Carol

Yes

Partner

10/10

Exceptional

22 Feb 2026

Melissa

My partner and I stay here whenever passing through due to the gym and sauna. The rooms are all clean and comfortable, but amenities vary depending on what you book--when staying for business, we stay in a nicer room which has a mini fridge with drinks, shampoo, conditioner, soap, bathrobes etc. When just passing through, we book a basic room which has a shampoo/soap combo, no shampoo, no mini fridge and no bathrobes.

Partner

10/10

Exceptional

20 Feb 2026

John

Nice rooms, friendly staff and good gym / pool.

Self

8/10

Excellent

20 Feb 2026

Grace

Staff were helpful

Business

8/10

Excellent

19 Feb 2026

Peter

Yes all very good

Family_with_children

10/10

Exceptional

10 Feb 2026

James

Good clean rooms and hotel

10/10

Exceptional

30 Jan 2026

Yvonne

Nice roome, great staff

Business

8/10

Excellent

29 Jan 2026

John

Nice room, really enjoyed the swimming pool to relax after a stressful day

Business

8/10

Excellent

25 Jan 2026

Sheighla

A pleasant hotel for a night's stay. Had everything we needed. Tea/ coffee facilities but no fridge. Small bottled water provided. Room was a little cold though. All areas of the room and bathroom was clean. Friendly staff and nice restaurant area. Menu was acceptable.

Leisure Family

10/10

Exceptional

21 Dec 2025

Rory

Lovely staff, nice pool and steamroom etc. Located right next to a large Tesco and a McDonald's 👌

Business

10/10

Exceptional

06 Dec 2025

Pam

We stayed over night as we had a work party there. Room very comfortable. Nice friendly welcome when we checked in. The bar staff very very attentive and efficient. Food was lovey. Thank you

Business_and_leisure Partner

4/10

Poor

30 Nov 2025

Annette

There were 2 Christmas parties the night of our stay in the hotel which would have been nice to have been made aware of when booking the room. Equally it would have been nice to have been given a room which wasn't right above one of the parties. Mattress was hard and could feel the join where 2 maytresses had been connected to make a kind size bed.

Partner

8/10

Excellent

24 Nov 2025

Bernard

Toilet flush in the bedroom didn't work efficiently!

8/10

Excellent

22 Nov 2025

Gehendra

Overall good stay

Friends_and_family Friends

10/10

Exceptional

19 Nov 2025

Ian

Staff were friendly, especially the reception staff

10/10

Exceptional

05 Nov 2025

Lawrence

I stay here all the time, its perfect for my needs. Superb Gym, decent rooms and good location. Staff are all great too, especially Josh who is amazing.

10/10

Exceptional

02 Nov 2025

Cheryll

We had such a lovely time here, very chilled and relaxed, we loved the relaxation room.. breakfast was wonderful everything you could want, nice atmosphere too.. room was tidy and clean,bed was super comfy too..thank you for making our stay so enjoyable 👍

Leisure Partner

6/10

Pleasant

30 Oct 2025

Jeffrey

The room was nice, but cold was only one heater on the wall. It was working well, but the room was too big to heat it. There was a towel heater in the bathroom eventually started working, and we had to get another portable heater from the reception. But after that, the room was good. The staff were very friendly, swimming pool and sauna was good. Unfortunately, steam room out of order. And unfortunately, about 80% of the lockers didn't work for the 4 star hotel. I Wasn't to impressed , in the bar, the staff were very friendly. The food wasn't up to much. And unfortunately, when we ordered a salad, it was definitely not that good. It was a Caesar's salad, but most of it were chunks of hard bread supposedly should have been croutons over half the plate Was full of this bread And there were very little bits of salad leaves underneath and the gammon meat was hard as a rock, unfortunately, the drink selection wasn't up to much. The guiness did not taste nice. And the fridges had very little in them , apart from things like. Mayonnaise and ketchup , so £57 for 2 drinks and those 2 meals That didn't taste very nice, unfortunately We did complain, but they weren't bothered. (A very cold Hotel and very loud, you could hear your neighbours.)

Business Partner

8/10

Excellent

27 Oct 2025

Sophie

We had a great stay and would like to give a special mention to Dylan at reception who was incredibly helpful. We checked in late in the evening and noticed there was quite a bit of noise from guests across the hallway, going in and out of each others rooms. We went down to reception and explained the situation and Dylan managed to move my husband and I to a quieter area with no issues. Bed was very comfortable and staff were friendly and accommodating. Lots of parking available as well.

Partner

6/10

Pleasant

26 Oct 2025

Annabel

The hotel and room were nice however our bathroom smelled strongly of urine and the floor was sticky. The hot drink amenities had not been replenished prior to us checking in so it made us question if the room was properly serviced. We did raise the bathroom issue at the time and it was cleaned but the smell remained.

Friends_and_family Friends

8/10

Excellent

21 Oct 2025

James

Clean environment, quite and nice area with a shopping area next to the hotel for comfortable access to shopping

Friends_and_family Friends

8/10

Excellent

21 Oct 2025

Gary

Would recommend

Leisure Friends

8/10

Excellent

21 Oct 2025

Gary

Nice hotel

Leisure Friends

4/10

Poor

07 Oct 2025

Anne

Clean room.
Hotel definitely not 4star. No food after 9.30pm or room service. I had been traveling for 10 hours and arrived at 10pm. No heating on in room and window open I left 33degrees in the sun.
Water in the room no glasses to drink out off.
Can’t switch bedside lights off from your bed
Staff helpful but couldn’t do anything definitely would not stay there again.
These are the obvious issues but it gives you an overall impression.

10/10

Exceptional

02 Oct 2025

Matt

Great

8/10

Excellent

13 Sep 2025

phil

Pool

Leisure Partner

8/10

Excellent

07 Sep 2025

Paul

Received a nice welcome, and the hotel was clean and organised.

Only complaint was I booked a double room and got two single beds for my wife and I!!

Other than that, a pleasant stay!

Partner

10/10

Exceptional

06 Sep 2025

Miroslaw

Good overnight break. Having the adult pool a definite bonus!

Leisure Partner

6/10

Pleasant

06 Sep 2025

Jenni

A great venue for a wedding, staff were amazing and the food was lovely. The room was spotlessly clean but smelt very musty with the mattress needing a topper as it felt a bit lumpy in places.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Karen

Just love this hotel. It’s my 10th visit this year. My grand daughter loves it too.

Leisure Family_with_children

8/10

Excellent

29 Aug 2025

David

Very good stay

10/10

Exceptional

20 Aug 2025

richard

Recommended

Nice hotel, good large comfortable room and will stay again

10/10

Exceptional

13 Aug 2025

Stephanie

Very nice and comfortable room. Modern decor, all areas look well maintained. Beautiful accessible outdoor garden space. Nice gym and spa areas.

Staff are warm, friendly and welcoming.

Leisure Partner

8/10

Excellent

13 Aug 2025

Julie

Staying often in the Hampshire Court every visit has staff which give excellent customer service.
Nothing is too much trouble from reception to dining and bar!

Leisure Family

8/10

Excellent

12 Aug 2025

Heidi

The room was nice but no black out blinds meant it was light very early in the morning. Also no air con so it was very hot. Great to have complimentary mini bar. Great swimming pools.

Leisure Family_with_children

6/10

Pleasant

11 Aug 2025

Tony

Comfortable bed, no Uber access

Leisure Family

10/10

Exceptional

03 Aug 2025

Lace

Nice hotel, just what you’d expect for the price! excellent cleanliness of the bedroom.

Leisure Partner

10/10

Exceptional

28 Jul 2025

Karen

Lovely Hotel

Leisure Family

10/10

Exceptional

13 Jul 2025

Scott

Very clean, spacious,

Leisure Partner

4/10

Poor

23 Jun 2025

Jesper

central, easy access, no A/C

Close to the function we went, all good, central, friendly staff and in ok conditions, free parking, easy check-in, clean and spacious...For the price of >£225 for one night, we would have expected more. breakfast ends 10:30, checkout 11:00, fees for everything, no A/C, 32 degrees, fan hardly working. not again for this price.

Partner

10/10

Exceptional

12 Jun 2025

Glynis

From check in to check out everything was perfect.
The breakfast was fresh & plentiful

Partner

8/10

Excellent

07 Jun 2025

Daniel

Friendly accommodating staff
Clean rooms
Decor could do with a refresh
Always stay here when in Basingstoke

Friends_and_family Friends

10/10

Exceptional

06 Jun 2025

Fran

Stayed overnight after a wedding. I had gluten free food at the reception which was delicious even the toast was decent.

10/10

Exceptional

05 Jun 2025

Bryan

Very Nice room , Staff very Friendly

Business

10/10

Exceptional

18 May 2025

Patricia E

First want to say a shout out for Dylan and Mariene and another Gentleman.,

They couldn’t be any more helpful if they tried.. they saw to my every want and need we had and they met ever challenge with a smile as it wasn’t a problem.

Marilynne (house cleaning, I think that was her name) was wonderful She tied the room up at the extras we asked for and couldn’t do more to help us.

Facilities are amazing two swimming pools, one for children

Rooms are clean & tidy..

But obviously what the facilities in each offers you.. the ones in our room was amazing..

Friends_and_family Friends

10/10

Exceptional

17 May 2025

kevin

It was a fabulous stay for my daughter and i

8/10

Excellent

10 May 2025

Simon

Good facilities. Delicious food. Staff service could have been better though.

Leisure Family

10/10

Exceptional

28 Apr 2025

Andrew

Very nice gym

Business Self

8/10

Excellent

25 Apr 2025

Sarah

Lovely day. The room was actually a really lovely temperature overnight, but the duvets for the time of year were very heavy making it a bit hot.

The cleanliness of the adult pool could’ve been better as there was a lot of sand and unusual odour.

Generally good stay with lovely breakfast service.

Friends_and_family Family

6/10

Pleasant

24 Apr 2025

Carl

Regular business user.

I stay here regularly. The rooms I'm allocated are starting to look tired and i need of work.
The recent room had no air conditioning!!
It backed onto the Tesco store at the back, who had a trailer running with the refrigerator running.
I will change to the Village Hotel in Basingstoke.

Business

10/10

Exceptional

21 Apr 2025

Allan

Very nice beds, room (170). Clean room and en-suite.
Excellent staff.....will be back !

Leisure Partner

6/10

Pleasant

07 Apr 2025

Annette

Theatre trip

Good stay. Thought it might be noisy as there was a hen party in the hotel but surprisingly we weren’t disturbed. Only one criticism it the bed was uncomfortable for us.

Partner

8/10

Excellent

07 Apr 2025

Tracey

Lovely place just needs some slight improvement's.

One of our rooms still had a discarded pizza box from a previous user still with food in it. Communal toilets are very old and battered. Some of the rooms we couldn't open the balcony doors. The restaurant staff gave the feeling that they didn't want to be there. The rooms, food and facilities from a comfort point of view are excellent and the reception chap we booked in with was absolutely brilliant and very helpful. Would stay again.

Business

10/10

Exceptional

01 Apr 2025

Mark

Stay at Hampshire Court Hotel

Perfect overnight stay, large well appointed room. Simple easy check-in & out. Plenty of parking. Good buffet breakfast with lots of options.

Partner

6/10

Pleasant

06 Mar 2025

Jennifer

Okay hotel

It was okay. Food choices are not great in the restaurant/bar. Some senior staff members should remember they chose to work with the public and not be so miserable… 3 days in a row I experienced this.

Business

8/10

Excellent

16 Feb 2025

Marlini

Very clean, decent & comfortable room. A bit more modernization wouldn’t hurt. Sliding door to the balcony was broken.

Business Self

10/10

Exceptional

04 Feb 2025

maureen

Room was very nice and had everything we needed tea and coffee ironing board etc
Great value

Leisure Family

4/10

Poor

15 Dec 2024

Verified traveler

Dissapointed

Was expecting a lot more from a 4star hotel. Especially for the price paid. Rooms are dated and wouldnt recommend the spa. There was moss and mould growing in the swimming pool so didnt even bother going in. Twin room only had a plug on 1 side of the beds which were both taken up from my guest so could not charge my phone as the other sockets by the tv were too low to the table so my charger would not go in. Only plus was breakfast was really good, coffee not so much

Business

10/10

Exceptional

07 Dec 2024

David

Great hotel

A very comfortable pleasant hotel, we went for the tennis courts, the staff and facilities were very good, a room fridge would have been nice, and a later breakfast finish on weekdays would have meant we didn't go hungry on Monday morning.

Partner

10/10

Exceptional

21 Nov 2024

Karen

Excellent location, with the most friendly and professional staff.
Staff were very accommodating and made me feel special during my 1 night 2 day stay.
This would be my first choice of hotel if I needed to stay in Basingstoke again.
A truly lovely experience.

Leisure Family_with_children

4/10

Poor

13 Oct 2024

Robert

Rooms were nice and clean, and the beds were very comfortable. Had no hot for a shower on both mornings, manager put this down to the rooms being too far away from the boiler. Ate at both the restraunt and the bar, food quality was disappointing, and service was poor. We were given water when seated but no one took a drinks order till after the starters arrived, and we had to request steak knives after 2 steaks had been delivered and waitress didnt come back. Overall disappointed for the price and the star rating of the property.

Business

8/10

Excellent

29 Sep 2024

Paul

Good quality rooms and furnishings, very spread out over one floor. Big focus on business meetings but also a popular spa/gym.

Partner

10/10

Exceptional

27 Sep 2024

Yong

The room is clean and comfortable, the swimming pools and the steam room are very good.

Partner

10/10

Exceptional

26 Sep 2024

ANTHONY

Lovely hotel. staff helpful and friendly. Great location. Have stayed here several times before and will do again.

Partner

10/10

Exceptional

23 Sep 2024

Karen

Check in was great. Staff v helpful. Rooms were v nice - decent decor and style was good, bathroom had heated mirror, which was nice for after showering.
Staff in the evening were helpful and got us sorted with a taxi for the next morning.
However, the pool (and gym) closed at 6pm on Sunday evening - I think clarity of this e.g. Email prior to booking confirmation, would be good, as we were disappointed.
Also, on check out, the person on the desk seemed to have trouble with the computer system and tried to get me to pay a second time. The staff member was unpleasant to deal with - a shame as the others (including breakfast staff) seemed v nice and helpful.

Friends_and_family Family

8/10

Excellent

14 Sep 2024

Bryan

Lovely stay staff nice and friendly, Menu could do with a change

Business

10/10

Exceptional

26 Aug 2024

Robert

We were made welcome and we found all the staff helpful. The food was good. The room was a nice size.

Leisure Partner

4/10

Poor

25 Aug 2024

PAMELA

Average & expensive

Basic, no air con
No water or coffee in the room
Dreadful coffee
Average breakfast
Service @ breakfast poor, no plates, no juice glasses
Over priced for what you get

Friends_and_family Family

6/10

Pleasant

22 Aug 2024

SIMON

Tale of 2 rooms

Quality of room seems to depend on where in the hotel you are situated - previously stayed in rm 109 which was excellent, air conditioned with a great shower, this time in rm 190 which felt really tired with no aircon and a poor. Still clean and well equipped, would just opt for the other side of the hotel in future.

Business

8/10

Excellent

12 Aug 2024

Martin

Very enjoyable stay - recommended

A very enjoyable stay at the Hampshire Court hotel and spa. Very reasonably priced an excellent service from reception staff. Well appointed junior suite which unfortunately didn’t have air conditioning, but we were able to overcome this by sleeping with the patio doors open. Would be happy to return.

Partner

10/10

Exceptional

11 Aug 2024

Roger

Swimming pool very welcome water too warm for serious swimming.

Leisure Partner

10/10

Exceptional

04 Aug 2024

Michael

Excellent

Short trip but very impressed with the room. Staff at front desk were very helpful especially one young man but did not note his name.

Friends_and_family Friends

10/10

Exceptional

04 Aug 2024

Timothy

Staff Very Helpful, location is great, room very clean and tidy, although balcony could of been swept, lovely pool, had a very good stay.

8/10

Excellent

01 Aug 2024

Verified traveler

Good rooms for the price. We had booked a double and a twin. One had air conditioning but the other did not, which wasn't ideal during hot weather! Apart from that it was exactly what we needed.

Friends_and_family Family

10/10

Exceptional

30 Jul 2024

Matthew

8/10

Good overall, unfortunately there were issues with the remote which for the first hour of my stay left me without access to the tv. I arrived very late in the evening so this wasn’t ideal.

The staff were polite and professional and the overall standard of the hotel was high

Self

10/10

Exceptional

30 Jul 2024

Jonathan

Breakfast options great!

Leisure Family

10/10

Exceptional

24 Jul 2024

Jane

Great place to unwind after a days work