Alton House Hotel

10/10

Exceptional

13 Mar 2026

Stephen

Good food,excellent staff,nice spacious clean room.

Partner

10/10

Exceptional

27 Feb 2026

Andrew

Just a general nice atmosphere, helpful and friendly staff.

10/10

Exceptional

31 Jan 2026

Andrew

Very nice will definitely stay there again

Partner

8/10

Excellent

21 Jan 2026

floyd

Room slightly cold and thin duvet.
Nice staff.

Business

10/10

Exceptional

20 Jan 2026

Samantha

Check in was easy and the staff were amazing during my entire stay.
I stayed in a single room, the room was surprisingly spacious and well laid out and had a decent sized bathroom.
Couple of things to note:
Room was on the third floor, there is no elevator. Not too much of a problem as the stairs are not steep or narrow.
Room was in the”attic space” so being just over 5’ tall wasn’t too much of a problem, but anyone taller may find it a bit of a problem.
Room had great skylights with really good black out blinds!
Hotel is showing a little wear and tear, but considering the age of the building it’s nothing major. It has a lot of charm.
Food was also really good, and reasonably priced.
Reception area is very welcoming with a fire going the entire time (I visited in Jan!). It’s also a nice place to sit and read with a drink (bar is handy being right next door)
Big bonus is the ease of getting around, it’s less than 5 mins from the train station and about a 5 min walk into the town.
It’s also only a 35-40 min walk to Jane Austen’s house and Chawton House. Which is another bonus!
Overall would 100% stay here again!

Leisure Self

10/10

Exceptional

08 Jan 2026

Jamie

Great night sleep good location.

Leisure Partner

8/10

Excellent

01 Jan 2026

Susan

Everything fine

Friends

10/10

Exceptional

26 Dec 2025

Janet

From the moment we arrived the staff were so helpful and friendly which continued throughout our 2night stay. Room a lovely size. Lovely and warm too. Food was great and bar staff attentive too. All in all a very relaxing experience and would thoroughly recommend to others.

Friends_and_family Family

4/10

Poor

21 Dec 2025

Karly

Really basic hotel. Phoned before arrival to ask for a refurbished room back by read some reviews and if the room I had was a refurbished one I’d hate to see one that wasn’t. Bed frayed and tired, bathroom dated, floor nearly worn through, black mould around the shower/bath and room needed a good clean - splatters on the bathroom door, dead flies clinging to the window frame. Definitely had better stays

Self

8/10

Excellent

16 Dec 2025

Spencer

The room could have been cleaned more.

8/10

Excellent

05 Dec 2025

Michael

Excellent Staff. Very Welcoming. Room Dated but spotless. Lots of parking. Only thing not giving 5 Stars is the Commmon areas and Bathroom very dated. Carpets very worn in places. Some refurbishment underway . Location Excellent. No hesitation in recommending.

Leisure Partner

10/10

Exceptional

02 Nov 2025

Jackie

Very welcoming on arrival. Hotel is well maintained and has lovely decor. Good service in dining room, bedroom clean and comfortable

Partner

8/10

Excellent

31 Oct 2025

Anne

Therre was a very limited continental breakfast that was not replenished very well. Coffee was getting low and cold in thermos containers and was not replenished despite telling the staff so.

Partner

8/10

Excellent

29 Oct 2025

Michael

Room was good, staff helpful, dinner was nice. All ok

Partner

10/10

Exceptional

26 Oct 2025

Sarah

Excellent value for money and very friendly, helpful staff.
Bathroom and shower a bit tired but all in all would highly recommend

Leisure Family

8/10

Excellent

25 Oct 2025

Chikaodi

The rooms were clean but I was expecting atleast a bottle of water in the room

Food was nice
Staff was nice

Leisure Friends

8/10

Excellent

24 Oct 2025

Stephen

Weekend stay at a very good price

Weekend stay at a very good price, however rooms could do with an update especially threadbare carpets in places.

Staff really nice and helpful
Free car parking

Nice bar
What more could you want.

Partner

10/10

Exceptional

23 Oct 2025

Stephen

No complaints about our stay at all.

8/10

Excellent

19 Oct 2025

paul

Parking is on site.Short walk to the town centre

Business Self

6/10

Pleasant

09 Oct 2025

Pauline

Restaurant staff were lovely— so were reception staff. The parking was convenient and free.
However, it was a long walk to my room, up three flights of stairs, with a heavy bag, and I am elderly. There was no lift.
The room (in the attic) was cold and the warm air radiator set the alarm off when turned on! So, I had to turn it off. It was very cold.

Leisure Self

10/10

Exceptional

05 Oct 2025

Zac

Room was lovely clean and very big with a nice airy feel in a tranquil location.

Business_and_leisure

10/10

Exceptional

02 Oct 2025

Dr Raleigh

I was amazed by the service of a gentleman called Dave. I drove from London to attend a wedding and was going to spent 2 nights at this hotel. I got delayed by roadworks on A406 and M3. I called to ask whether my son could access my room. He had driven in 3 hours earlier with my sister. Dave kindly obliged and I really appreciated that. In addition he was very gracious and kind whe we finally arrived after midnight. The hotel was more than satisfactory for what we required. Parking was adequate. There was a good English breakfast in the morning and I was delighted to discover a rail station a short walk away.

Leisure Family

10/10

Exceptional

26 Sep 2025

Pam

Lovely stay again staff always polite and helpful had 2 dogs with us this time plenty of room for them to spread out n their blankets room clean nice to have a small table and chairs great breakfast and good choice thank you Alton house see you again

Business_and_leisure Pet

4/10

Poor

25 Sep 2025

Jason

This hotel is tired. The rooms are in desperate need of a refurb, from iron burn marks on the carpet to old mattresses. The breakfast was ok and staff are really nice, but that doesn’t make up for the facts that the rooms are poor.

Business

10/10

Exceptional

21 Sep 2025

Folashade

Great Location#
Fab and Comfy room

Self

6/10

Pleasant

17 Sep 2025

Barrie

The staff 100%. Breakfast and other meals good. I stayed in Room 23 and found it to be clean and well presented, the exception being the venetian blinds, which didn't seem to have reveived attention for some time. There was a problem with the shower mixer, which, as I was only staying for two nights, I only reported on my departure. Room 23 is immediately adjacent to a first floor public terrace; this didn't bother me as it was closed for access and the weather was inclement, but it would be problematic when an event was taking place in good weather. Fairly happy overall, and I would return if I revisit Alton.

Leisure Self

2/10

Poor

15 Sep 2025

Jeff

Be WARNED

Absolute worse hotel I have ever been too.
Myself and 9 other guest including the grooms experienced cold showers the morning of the wedding. We therefore had no option but to proceed with showering in these circumstances as we would have been late for the wedding if not.

Hotel manager was very unapologetic and compassionate to what we had experienced. To some degree mentioned what we had experienced was fine and the norm.

To all potential customers I strongly warn against this hotel to avoid a similar experience

8/10

Excellent

14 Sep 2025

Joanne

Very handy for Goodwood Revival. Good value, friendly staff, great breakfast, large room with good facilities. Would happily stay again.

Leisure Partner

10/10

Exceptional

13 Sep 2025

JOHN

A good stay in a nice town.

We booked for its proximity to the Mid Hants railway station which is just around the corner . It was very convenient for the old high street and we will definetly visit again . A nice corner room gave us good light .We cannot comment on the restaurant as it does Sunday lunches not evening meals that day. Overall NO downsides on our single nights stay with convenient parking arrangements.

Partner

10/10

Exceptional

12 Sep 2025

Beverley

Clean and very comfy room
All staff very friendly and helpful

Partner

6/10

Pleasant

10 Sep 2025

victoria

One velux window couldnt see through for dirt. Noisy pump all night. Restaurant very disappointing. Slow, undercooked starter, overcooked chips. Waitress in restaurant very polite and hard working

Business Self

6/10

Pleasant

05 Sep 2025

Rafal

Mattress was too soft/old. Gave me back pain.

6/10

Pleasant

03 Sep 2025

Alexander

Located on Alton High Street within easy walk of local restaurants, shops and supermarkets. Modest accomodation at a reasonable price. Rooms are on the small side and very poorly soundproofed. Staff are friendly and helpful, parking is plentiful and free. Slightly sprawling layout so room 31 at the furthest point from reception had possibly the slowest WIFI I’ve ever encountered at any hotel. So slow I couldn’t even load Speedtest and even Google took almost a minute to appear. I gave up trying to read my emails or even logging into my emails. Non functional security lock on the door, no tissues, excellent in-room tea and biscuits, top marks for firm and soft bed options in the twin room (I of course chose both).

Leisure Self

8/10

Excellent

03 Sep 2025

Verified traveler

Nice hotel conveniently located to town with good choice of restaurants and bars. Staff friendly and helpful, would stay again if in area.

Partner

10/10

Exceptional

01 Sep 2025

Catherine

An excellent value hotel.

Young lady at reception was extremely helpful and cheery. Checked us in, then became the bar maid for our drinks, and happily gave us fresh milk and extra tea bags for our room, which was very comfortable.

Partner

8/10

Excellent

27 Aug 2025

Verified traveler

Lovely stay with a little glitch

This is a quaint establishment located perfectly to public transportation and is an easy stroll to all of the nearby shops, groceries and pubs. The English breakfast was lovely and every single person on staff was friendly and engaging. My room faced the front of the hotel and offered a nice breeze. It was actually also very quiet for sleep.
If my room were clean my rating would be all 5s. Spider webs, dust, other people’s hair all over the bathroom and the shower curtain needed a scrub or a toss.

Self

10/10

Exceptional

27 Aug 2025

Catriona

The property is just around the corner from the train station and a short walk up to the high street for many dining options. We were able to keep our bicycles safely in a room in the property.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Paul

Lovely stay

Had a lovely stay at Alton house hotel, arrived early to find out room was ready for us to drop off the bags, freshen up and get to our planned wedding. Reception staff were very friendly and helpful.

Partner

2/10

Poor

20 Aug 2025

graham

My room was like a cell, carpet was horrendous, bathroom absolutely stank, blind had holes in it, such a cold feeling and uninviting room I can’t believe I actually paid money for it!

Business_and_leisure Self

10/10

Exceptional

15 Aug 2025

Mike

Perfect place to stay in Alton and very convenient for the town centre. Lovely staff, clean and quiet room, very comfortable!

Business Self

8/10

Excellent

13 Aug 2025

Phoebe-Hannah

Beautiful room and extremely clean bedroom/bathroom even given the age of the place. Downsides were not everything was available as advertised and therefore could’ve saved money not upgrading the room. No coffee machine. Staff were extremely lovely and welcoming. Entire venue was very clean although some spaces very outdated and not matching.

Business

6/10

Pleasant

12 Aug 2025

Teresa

As disabled person put on second floor with two flights of stairs and no lift. However the lovely receptionist was able to.move me to a more suitable room for which I was grateful. Toilet doe not flush. Guests noisy above and to side until past midnight when I had to ask reception to intervene, which they did nicely. Pillows are scompy. By 8am most components of cooked brea6had run out. No pastries.
Overall a disappointing stay that I had looked forward to

Business_and_leisure Self

10/10

Exceptional

09 Aug 2025

Ian

Nice kind of quaint older style hotel with a large guest relaxing lounge on the first floor BUT lots of steps up and down depending on your room location. Older potential guests should discuss this with the hotel before booking. Initially booked in a room with a couple of foul-mouthed noisy lads next door and door open. Made an early decision to ask for relocation which was arranged and ended up with a quiet room as we had lots of ground to cover the next day. Breakfast was good and all staff friendly and helpful. Parking more than adequate. Ended up an excellent stay.

Leisure Partner

6/10

Pleasant

08 Aug 2025

Kelly

We have stayed here before and it is convenient for the area. Sadly they lack the amenities- no microwave, fridge, or safe. All the beds are twins and not overly comfortable. They were cleaning the gutters while we were there and the machine was loud and started early in morning making it impossible to sleep. The staff was wonderful and the rooms were clean. They also held our bags for two days while we were somewhere else until we came back.

10/10

Exceptional

03 Aug 2025

Michael

Near train station, bus stops outside, town centre nearby,
Staff good, no real ale in bar otherwise catering good.

8/10

Excellent

20 Jul 2025

Rosemary

No charge for parking was a plus.
Would've benefited from having bottles of water to make tea in the room. Cups were a decent size. Staff were amenable.
Beds were comfortable. Appreciate that extra pillows were available in the room.

Leisure

6/10

Pleasant

18 Jul 2025

Haydyn

We loved this area’s beauty but we wished the hotel had had the convenience of a lift for our luggage.

10/10

Exceptional

15 Jul 2025

Timothy

Alton House Hotel:

Staff professional, welcoming, efficient, calm and knowledgeable. Good food. Well-served. Kindly.

Partner

10/10

Exceptional

14 Jul 2025

Sarwat

Nice grounds and bar - a bit labyrinthine

10/10

Exceptional

11 Jul 2025

LEE

Perfect for what we wanted for a 1 night stay on the way to Goodwood Festival Of Speed, room a bit dated but clean and tidy, staff were great, all-around decent hotel 👍

Leisure Family

6/10

Pleasant

08 Jul 2025

Sarah

Definitely in need of some TLC. Could hardly see through bedroom window as so dirty, the view was of a flat roof, no attention paid to keep it nice, whole area needed repainting & a plant pot or two would have been a nicer view. Behind my bathroom sink was thick with dust, burn holes in the carpet & communal areas look very tired with dusty silk or plastic plants! Cheap room, good place for workmans rest but not somewhere to stay to enjoy ambience. I’m guessing it was once a grand old hotel now it’s just an old hotel.

Leisure Family

8/10

Excellent

29 Jun 2025

Verified traveler

Welcome at the reception was good great customer service explained our room ,breakfast hall, and friendly staff.We had a pleasant stay.

Partner

6/10

Pleasant

27 Jun 2025

Khurram

Terrible mattress

10/10

Exceptional

21 Jun 2025

Pamela

Apart from the hottest night which made it difficult to sleep we could not fault anything made welcome including the dog. Dinner was good breakfast good
thank you

Leisure Pet

8/10

Excellent

15 Jun 2025

James

Clean. Friendly staff. Pretty basic, but very well priced, so I consider it a good value.

Business_and_leisure

10/10

Exceptional

09 Jun 2025

Nigel

Just a one night stop over after getting off the ferry at 10.00pm.
Friendly welcome, lots of parking and a big comfortable room with a bath was just what I needed.
Bar was open and again the staff were great.
Good choice at breakfast and good, attentive staff.
Easy, comfortable and great value stay.

Leisure Self

10/10

Exceptional

02 Jun 2025

Jennifer

Just a one night stay as we were passing through so did not use the hotel facilities but our room was very comfortable and spacious

Partner

10/10

Exceptional

01 Jun 2025

Sue

Lovely hotel, with very helpful staff.

Business_and_leisure Partner

10/10

Exceptional

18 May 2025

Alan

Alton House Delight

Lovely hotel in the centre of town. Very convenient with free parking and a short stroll into town.

Partner

4/10

Poor

17 May 2025

Verified traveler

The rooms desperately need a renovation.

Self

8/10

Excellent

10 May 2025

Alan

Friendly staff and good value evening meal

Leisure Friends

10/10

Exceptional

03 May 2025

angela

We had a nice stay pity it was only 1night, had a meal and drinks in the evening our waitress was Amy-Louise she was especially good she was running the bar, serving tables and taking orders she was amazing very busy
We definitely will be back.

Partner

6/10

Pleasant

01 May 2025

Verified traveler

Good but can do better

First impression was positive as room clean and spacious. … but I’ve rated my stay as average as no hot water in the morning (mentioned it at reception who seemed to be very relaxed in their response that this happened). Breakfast was not worth paying extra for - really disappointing as breakfast is priced at £10

Business

10/10

Exceptional

27 Apr 2025

Michael

i have complaint. please keep it up

8/10

Excellent

27 Apr 2025

Simon

Nice hotel and friendly staff, near to the town.

6/10

Pleasant

25 Apr 2025

Grant

Very dated room supplied with little consideration to the occupant. No bedside lights, lukewarm shower water. No in room tea/coffee facilities. Onsite parking a plus for this area and easy walk into town centre.

8/10

Excellent

25 Apr 2025

John

Very helpful Reception staff. Good choice for breakfast. No ventilation in bathroom!

Leisure Partner

10/10

Exceptional

17 Apr 2025

Verified traveler

Pricey but comfortable!

Nice old hotel, great breakfast, parking but on the higher range of my limited budget and expected more.

Self

8/10

Excellent

16 Apr 2025

Michael

Staff were friendly, stay was good. Nice room

Partner

10/10

Exceptional

08 Apr 2025

Jane

Great stay

Our stay was very pleasant, staff all friendly. Room good size, good WiFi, bed comfortable, room and bathroom clean. Buffet breakfast was really good. Enjoyable stay

Partner

10/10

Exceptional

07 Apr 2025

Vicky

Lovely hotel and would stay again. Areas are a little dated and with simple, cheap changes like new shower mats in the bath would make the rooms so much better (these look mouldy underneath)

10/10

Exceptional

07 Apr 2025

Debra

Very welcoming and staff friendly

10/10

Exceptional

06 Apr 2025

Paul

Paul's night away

I arrived at the hotel and went to reception and the lady was very polite and helpful even arranged for someone to take my luggage to my room because I'm partly disabled and use a walking stick . The staff at the bar were very good as were the staff at breakfast

Friends_and_family Family

4/10

Poor

27 Mar 2025

Graham

Lovely helpful staff, let down by state of hotel which seems to need some TLC and money spent to get it into shape.

Leisure Partner

10/10

Exceptional

19 Mar 2025

paul

Lovely hotel

Can fault my one night stay,nice clean hotel,big double room,free easy parking,would stay here again.

Self

10/10

Exceptional

12 Mar 2025

Peter

Very welcoming smiles in reception upon arrival and throughout.
Very prompt and efficient friendly service from Amy in bar and restaurant. Food was great too. Will stay again.

Partner

10/10

Exceptional

10 Mar 2025

Angela

Lovely hotel at such a good price fantastic breakfast and a lovely setting

Leisure Partner

10/10

Exceptional

09 Mar 2025

David

Convenient for Jane Austin House.

Nice hotel, in excellent condition throughout. Plenty of parking. Very handy for Jane Austin House and Gilbert White’s House & Garden. Breakfast excellent. Didn’t dine at hotel, so unable to comment. Alton itself was not particularly appealing, but convenient. Very reasonably priced.

Partner

10/10

Exceptional

28 Feb 2025

Christopher

Nice hotel, great value for money.
Staff are friendly, room was good, bathroom was wonderfully updated.Good breakfast made to order. Nice peaceful stay.

Business_and_leisure Partner

10/10

Exceptional

13 Feb 2025

Carrie

Comfortable room with soft twin beds. Staff was very accommodating and helpful. Breakfast was excellent. Located literally around the corner from the train station and a walkable mile from the Jane Austen Museum and Chawton House.

Leisure

6/10

Pleasant

05 Feb 2025

Helen

Welcoming and helpful

Business_and_leisure Partner

6/10

Pleasant

30 Jan 2025

david

Good location and free parking once car was registered.
Post Code could not be entered into Satnav for some reason

Leisure Self

10/10

Exceptional

27 Jan 2025

Annaliese

Room/stay

We checked in quite late however the younger lady with dark hair was so polite and helpful, the room was clean,comfortable and warm overall a very pleasant stay.

Partner

10/10

Exceptional

06 Jan 2025

Michael

Great stay in the middle of Alton. Easy access to thr high street

Leisure Partner

8/10

Excellent

28 Dec 2024

Stephen

5 Night Xmas Break Near Family

5 Night Stay close to family.

Did the job, staff were excellent, my bed was a bit bouncy but wifes ok.

Breakfast lovely could not fault.

Bar reasonable priced and draft beer was good unlike some hotels we have stayed at.

Little things that can make a difference to some people should be acted upon and not much to fix were:

Needs new toilet roll holder and some paint to cover mould especially in bathroom.

However for price paid could not complain.

Finally staff were excellent nothing to much trouble.

Partner

6/10

Pleasant

25 Nov 2024

Michael

Staff were friendly and helpful, room was a bit grubby specially the shower. Handy for Alton. Been before and had good stays so will return.

Partner

10/10

Exceptional

13 Nov 2024

christine

Was a very friendly and helpful staff and lovely place to stayed

Leisure Partner

6/10

Pleasant

03 Nov 2024

Andrew

Perfect location for our visit, able to walk to the town easily. Good parking.

Leisure Partner

10/10

Exceptional

01 Nov 2024

Lewis

Wonderfully friendly staff in a beautiful hotel. Extremely comfy bed too.

8/10

Excellent

30 Oct 2024

Dr Hina

Stayed for 2 nights in this hotel. It is a old listed building. Average hotel. Room was dated.The bathroom was very smelly and there were no suitable rooms for us to be swapped to. Breakfast was excellent. The location was perfect to attend a wedding in Froyle.
The free on site parking was a big bonus.
Would recommend for a couple of night's stay.

Leisure

10/10

Exceptional

24 Oct 2024

richard

Very good value for 2 days B&B and very friendly staff.
Only area of slight concern were where stair hand rails met the wall and a nip was created.

Leisure Family

10/10

Exceptional

03 Oct 2024

ijeoma

I recently had the pleasure of staying at Alton House Hotel, and I can’t recommend it highly enough! From the moment I arrived, the staff were incredibly welcoming and attentive, making sure that all of my needs were met. The room was spacious, clean, and beautifully decorated, providing a comfortable and relaxing atmosphere. The bed was especially comfortable, ensuring a great night’s sleep.

The hotel’s location is perfect for exploring the local area, with easy access to nearby attractions. I also had the chance to dine at the hotel’s restaurant, and the food was absolutely delicious—both breakfast and dinner exceeded my expectations with a wide variety of options.

Leisure Self

10/10

Exceptional

01 Oct 2024

Douglas

Quaint property with modern rooms and full breakfast on site. A short distance from the train station to reach London. Pleasant downtown close to hotel so no car is needed.

Leisure Self

8/10

Excellent

17 Sep 2024

Alan

Good housekeeping. Very friendly staff.

Leisure Partner

10/10

Exceptional

17 Sep 2024

Timothy

Room 15

Toilet flush not working!

Business

8/10

Excellent

15 Sep 2024

Gillian

Nice stsy

Friendly hotel with a nice welcoming atmosphere. Public areas really nice, rooms could do with some tlc

Partner

8/10

Excellent

13 Sep 2024

Ben

The staff were freindly and welcoming

10/10

Exceptional

08 Sep 2024

Verified traveler

Great location and tidy hotel

Business

8/10

Excellent

01 Sep 2024

Angela

We were welcomed into the property and directed to our room. Room was clean, tidy and spacious. We tried to use the shower but it wouldn't work properly temperature wise for us to be able to use it. We didn't have alot of time to report it at the time as we were running late for a family party did to traffic problems travelling up. The room appeared quiet until noisy residents came back and made alot of laughing and banging of doors.

Leisure Partner

6/10

Pleasant

29 Aug 2024

Michael

Two day break

Had a good stay, room was ok but a bit grubby, hook broken on door, outside chairs were broken and very grubby as was the table. With a smelly full ashtray in the middle which we moved away but was put back still full the next day. We did not get the 10% loyalty discount as we booked on line, which was a bit odd. We have stayed there before. The staff were friendly and helpful.