Name: The Devil s Punchbowl Hotel
Address: 52 London Road Surrey, 52, Hindhead, GU26 6AG, GB

10/10

Exceptional

28 Jul 2026

Andrew

So close to the centre of town, yet with the feeling of being away from things. The PunchBowl is just a few hundred meters up the road and well worth the short walk to see the views.
Friendly and helpful staff, clean and functional accommodation, good beer selection and cellar maintenance, but had to leave early each morning so wasn't able to sample the breakfast :-(

4/10

Poor

28 Jul 2026

Lauren

Extremely dated, a bit smelly in parts and needs a total overhaul. Shower hardly had any power at all, the bed was clean, although the second pillows and other options didn’t have a pillow cover, ironing boards with material falling off, carpet that requires shoes to walk on and therefore although it’s cheap, it’s actually overpriced.
Two of the staff were incredibly helpful, another was not at all, limited customer service skills.
Incredibly difficult to recommend.

6/10

Pleasant

27 Jul 2026

Karen

The hotel is going through a transitional period. Old vs New, I'd say. Some parts of the hotel are tired and would benefit from a deep clean while in the central areas the hotel has modernised and freshened up. The beds, linen all main facilities were clean and comfortable. The breakfast was excellent and service good.

8/10

Excellent

22 Jul 2026

Peter

Bed very comfortable

4/10

Poor

15 Jul 2026

Simon

Rooms very tired. Staff very helpful. Food excellent.

Partner

4/10

Poor

14 Jul 2026

David

Dirty hotel that is living in a faded past. Staffed by people who are indifferent at best but mostly didn't think it was their role to support me as a guest.

The public areas are very dirty and poorly maintained. The bedroom is little better and certainly far from clean and far from well maintained

Self

2/10

Poor

11 Jul 2026

Karen

Absolutely awful. Filthy, dusty, dated and smelly in the hallway. We couldn’t find another hotel to move to so had to stay, I didn’t get into the bed but covered it and the pillows with my own towels. The door wouldn’t lock so we had to wedge a chair underneath the handle. Run down and dilapidated. Bathroom disgraceful and mouldy. Asked to move rooms ( twice) and was told the internet was down so even if he wanted to he couldn’t move us!
The only saving grace was the waitress was lovely and the food in the pub was good
Expedia should not be sending guests here.

Family

2/10

Poor

10 Jul 2026

Nathan

Our room was dirty and unclean. After an hour of being there, we checked out and went to a new hotel. We tried to get our money back as the hotel was unclean and not pleasant but got denied it. We paid £110 for a room i wouldn't spend £20.

10/10

Exceptional

06 Jul 2026

Juan

The receptionist who welcomed me was incredible! He was extremely polite, kind, and professional.
I wish him all the best. Unfortunately, I didn’t ask his name, but he was the one working a bit later in the evening.
He was genuinely amazing and deserves all the best. Thank you for making me feel so welcome!

10/10

Exceptional

05 Jul 2026

Peter

The hotel was clean and the staff were friendly and very helpful. The room was large, cool, and the beds were very comfortable. There was a bath, but no plug! They were working on the WiFi so we were not able to connect to it in our room. The TV signal was erratic.
We booked a buffet breakfast but all that was actually available were variations on a cooked breakfast, or Toast & Jam. But the cooked breakfast was good and the food we had for our evening meals was superb.
The hotel is located right next to the Devil’s Punchbowl and we enjoyed walking around this area in the evening. No problems with traffic noise.

Partner

8/10

Excellent

26 Jun 2026

Liam

Great, thanks very much.

Business

6/10

Pleasant

09 Jun 2026

ANNE MARIE

The whole place was pretty tired and in need of a good redecoration. The room we had 204 was dated but the bed was clean. The bathroom had broken tiles on the floor and the shower area had mouldy patches. We did NOT use the shower.
The bar area was ok snd the bar staff were friendly. The corridor leading to our room smelt of vomit, it was quite unpleasant.
We decided not to eat breakfast there the next morning. The price was good and I didn’t expect it to be 5* but to be honest, I probably wouldn’t go back. Shame, good location and lots of potential.

Partner

6/10

Pleasant

31 May 2026

Patricia

Good location for exploring The Devil’s Punchbowl

Self

6/10

Pleasant

23 May 2026

Peter

Hotrl was functional but needs refurbishment. Strong smell in hallway, not sure of the cause but very off putting.

Self

8/10

Excellent

20 May 2026

Rosey

Breakfast was good and the staff helpful

Partner

6/10

Pleasant

19 May 2026

Philip

Unfortunately first impressions of this hotel were of a tired property in need of updating. The bar and restaurant appeared to be clean and well presented. We had a drink in the bar but did not use the restaurant.
Bedrooms are a good size and the bed was comfortable. There was a kettle and tea/coffee available. We also had a small television. What really lets the room down was the dirty tired bathroom. The window blind in the bathroom was mouldy, the toilet was stained at the u bend. It didn’t look like it had ever been bleached. The shower was mouldy and needed a good deep clean. The bedroom carpet was also stained and needed a shampoo. The bedroom and bathroom windows were old metal frames which did not close properly. This made the room cold and draughty.
Overall I think the accommodation needs investment to make it more attractive.

Partner

6/10

Pleasant

13 May 2026

vicky

The property needs a face lift as do the rooms, but it was comfortable enough for one night.
Annoying emergency green light above the door that shines straight through the room not making it dark to sleep well. Pillows not comfortable for me too flat

Self

10/10

Exceptional

06 May 2026

Shaun

Nice clean room excellent staff

Self

10/10

Exceptional

06 May 2026

Marc

The property could definitely do with updating; a lick of paint wouldn't go amiss. However, I would describe the property as quirky. Parking limited but safe. Staff go above and beyond, very friendly and helpful. Food was very good. Overall 4 stars, just needs a bit of TLC.

Partner

10/10

Exceptional

20 Apr 2026

David

The hotel was ideal for us as only 30 minutes or so to Goodwood. Good value accommodation. Very helpful staff and the Restaurant food was first rate. Also worth a mention was the Bar where the staff and clientele were so welcoming it reminded us of the bar in 'Cheers'!

Partner

4/10

Poor

19 Apr 2026

James

Breakfast ordered was Sourdough toasted sandwich. Sourdough was hard and burnt

Family

8/10

Excellent

12 Apr 2026

Robert

Parking was great, plugs missing in sink

8/10

Excellent

25 Mar 2026

Colin

Perfect for what I needed, handy that there was a bar downstairs
Didn’t try the food but what I saw going out on plates looked very nice, plenty of parking

Self

10/10

Exceptional

25 Mar 2026

Stanislava

Nice

Partner

6/10

Pleasant

17 Mar 2026

Robert

Room was adequate for 1 night. person on desk could've been more welcoming and polite

Friends_and_family Family

6/10

Pleasant

12 Mar 2026

paul

Clean but very dated. Nice food in restaurant

Business

6/10

Pleasant

11 Mar 2026

Bernard

The Hotel is very dated, but acceptable due to the price. The area rates are quite expensive. It's very handy for me because i visit family close by. The Hotel has a well stocked bar and dining area with a good menu selection. This is the 2nd time i have stopped here and i would stop again. It has ample parking and is next door to the beautiful Devils Punch Bowl ideal for walkers.

Self

8/10

Excellent

26 Jan 2026

Tim

Location great. Staff very helpful. Price very reasonable. The place could do with having a bit of money spent on it, but totally fine.

4/10

Poor

25 Jan 2026

Natasha

Staff were lovely but hotel rooms were very old and in need of some TLC. We were on the ground floor and the windows were not very secure! Bathroom in serious need of some updating but the actual shower head wasn’t too bad.

Leisure Family_with_children

6/10

Pleasant

22 Jan 2026

Ray

An emergency evacuation light in the bedroom meant that darkness could not be achieved.
No body wash or shampoo provided (so make sure that you bring your own!
A smell throughout the common areas of the hotel was not a nice experience.

Business

8/10

Excellent

02 Jan 2026

Rebecca

Very helpful staff and great location

10/10

Exceptional

29 Dec 2025

DAVID

Great place to stay roomie and comfortable. Staff very helpful too.

8/10

Excellent

28 Dec 2025

Carole

Staff was very helpful and polite. Hotel didn’t have any jam but was offered alternatives. No issues, great service

Leisure Partner

10/10

Exceptional

26 Dec 2025

Kazeem

Awesome

10/10

Exceptional

21 Dec 2025

CAROL

The staff were all very friendly and helpful. The food was great.

Friends_and_family Family

8/10

Excellent

18 Dec 2025

Ann

The room was a generous size & the bed was comfortable. There was loads of hot water. The meal I ordered in the bar/restaurant was excellent as was the staff.
The bathroom was warm.

However, the central heating panel in the bedroom was not on or working so the room was very cold especially during winter. The hotel is very worn & badly needs renovations in the room. This is a pity as it could be such a draw card for the area.

Please upgrade this lovely old building - I would love to come back.

Business Self

2/10

Poor

08 Nov 2025

Patrick

Unfortunately, following a late arrival and a welcoming check in, the room and bathroom were unbelievably tired, unclean and uncomfortable. After a restless sleep on creaking bed and thin mattress, daylight showed the bathroom to have last been cleaned goodness knows when. Mould/hair/soap scum/flaking paint, heavy dust in a bathroom that hasn’t seen any attention for years. This was not purely the result of poor housekeeping, but a pretty obvious lack of management, training and care. As I checked out, the couple ahead were also complaining about the cleanliness. I cannot recall a time after using a bathroom that I felt dirtier after I had used it. It goes without saying that I would never return.

Business

8/10

Excellent

02 Nov 2025

Graeme

Great for the price. Has potential to be a superb boutique hotel if rooms are upgraded

4/10

Poor

29 Oct 2025

Richard

The room was very dated and not clean

Business

8/10

Excellent

27 Oct 2025

David

Breakfast was N/A . staff friendly and helpful, room was spacious and clean, plenty of parking.

Partner

4/10

Poor

26 Oct 2025

Zoe

Room was very old and tired. Carpet very stained and bathroom wasn’t very clean. Shower was also very old, with no water pressure at all. The mattress was very thin. Walls were very thin so I could hear everything. I was staying here for work so I couldn’t move hotels. I wouldn’t stay here again. Staff were friendly and kind though. And there is loads of parking spaces.

Business Self

8/10

Excellent

12 Oct 2025

Gary

Good value for money , would stay again

Clean comfortable room , friendly staff ,beautiful location. Food was good but menus need updating ?, price on room breakfast menu not same once in restaurant. Also didn't have a lot of the things on menu in the evening.

Self

8/10

Excellent

01 Oct 2025

Cheryl

Room was very dusty, very small amount of toilet paper in the bathroom, windows all rusty and paint worn off. Breakfast really expensive. £9 for 2 pieces of bread and a piece of bacon, the bread so hard, it couldnt all be eaten. Drinks very expensive and not even sure it was a full pint measure as no mark on glass and not an oversized glass. Staff were friendly enough and took a photo of us in our special t shirts. Hotel overall needs a good revamp.

Leisure Partner

4/10

Poor

29 Sep 2025

John

You advertised a buffee breakfast, it was not and the price you charge us was dearer than the price of their breakfast .
This was your fault not the hotel .

Leisure Friends

6/10

Pleasant

27 Sep 2025

Sandra

Property a bit tired and could do with some TLC but a pleasant enough stay. Staff were friendly and helpful.

Leisure Friends

8/10

Excellent

24 Sep 2025

Steven

Beautiful building but in need of a bit of tlc, staff were fantastic and the food amazing.

Business Self

6/10

Pleasant

24 Sep 2025

lisa

Good value for money. The staff are very nice and welcoming and helpful. Nice atmosphere in the restaurant and bar. The property is old and a little worn but everything works and it is comfortable.

Leisure Self

8/10

Excellent

20 Sep 2025

TIna

Excellent staff. Good food.
Lighting in room could be better.
Slippy bathroom floor.
Allowed to store cycles in room.
Clean room.

Business

6/10

Pleasant

18 Sep 2025

Olivia

Lil trip away

Staff were friendly however the room didn’t look like the photos I’d booked for a standard double room but more like a family room with no single bed in it anymore. The room did the job however was noticeable damage to some aspects like the bath being cracked and part of window handle being broken. I did find a snail in my room and a bug had made it into the bathroom upon my arrival back to the hotel on my second night.

Self

8/10

Excellent

15 Sep 2025

Vibhaker

A nice countryside hotel for short stay

Adequate onsite parking, prompt and swift check in, good clean room. Restaurant food and service was good. Sudeep was very good and everywhere needed there to serve!

Self

10/10

Exceptional

10 Sep 2025

simon

Great, helpful staff

6/10

Pleasant

13 Aug 2025

Howard

Mattresses need replacing.
Bit dusty back of beds

Partner

8/10

Excellent

04 Aug 2025

Carl

Great value for money, all of the basics covered

Leisure Partner

2/10

Poor

27 Jul 2025

Qumar

Carpets very dirty and smells in the room and outside of the bedroom especially corridors not enough internet in the room where i was old windows
Bathroom very old very low pressure in the shower toilet flush is not good condition toilet door make too much noise when you closing old tv not connected with internet overall I will give only one star sorry

Leisure Family

4/10

Poor

26 Jun 2025

Stephen

Only suitable for the Devil to Stay

A very tired and in parts run down and Dated Hotel very smelly and Musty in parts room not very clean and Dusty.
electric socket Broken light shade Broken beds uncomfortable pillows old and flat Bathroom tile floor tiles Cracked, sink plug Broken, cold tap not working correctly. All in all we tolerated one nights stay would not recommend nor stay there again.

Partner

8/10

Excellent

24 Jun 2025

Stephen

Needs some maintenance

Leisure Partner

6/10

Pleasant

22 Jun 2025

Dominique

It’s fine if you only have a very short stay. When you walk in there is a funny smell throughout the whole of the hallway. Luckily this isn’t in the room. There were a load of dead flies on the window sills of the stairs as well. Carpets and general cleanliness of the stairways was terrible, which made us worried for what our room would be like. Room was serviceable. Linen and towels were all clean. Didn’t pull the sheets back to check the mattress as it was likely not clean, as there were no mattress protectors. Dry aged decor. Bathroom was ok, not the cleanest. Strange mark in the toilet, which we couldn’t remove. Breakfast was nice, but charged extra, so not included. As the saying goes, you get what you pay for and this is definitely on the more budget end of the accommodation scale.

Leisure Family

8/10

Excellent

29 Apr 2025

Terence

The property was tired and needs a overhaul. The room was spacious and comfortable and the bed was good. The staff were absolutely brilliant helpful and couldn't do enough for you. Food was lovely
both breakfast and dinner. Would recommend it

Leisure Partner

10/10

Exceptional

24 Mar 2025

Joanne

Value for money!

The staff were really friendly and lovely and the stay was so value for money with breakfast included. The bed was also quite comfy and the room was nice and warm. The decor is a little outdated but that doesn't affect the stay at all. The pub was decent and although we didnt try the food, the menu looked great.

Partner

6/10

Pleasant

27 Dec 2024

Sarah

The plus's: Friendly welcome. Plenty of parking. Clean sheets and towels. Large room. Good price. The minus's: Filthy carpet edges and behind furniture, really had not seen a hoover in years. Toilet and toilet brush were disgusting so much so we bought some bleach and cleaned them ourselves. What a pity as it could be great!

Leisure Partner

6/10

Pleasant

26 Dec 2024

June

We like the convenience when we visit relatives nearby and the friendly staff are a bonus

Leisure Partner

10/10

Exceptional

22 Dec 2024

John

Great Value,friendly stay at Devils Punchbowl

Great one night stay,value for money.Room was very warm.Staff were very friendly.Breackfast choice was good,we chose Vegan & it was better than we expected.

Partner

4/10

Poor

05 Dec 2024

Nigel

Cheap but for a reason

Very tired and unloved hotel. Obviously not updated for a long time. Mould in the rooms, horrible off smell in the en-suite. Buckets in the hall way to catch the leaks from the roof.

Self

10/10

Exceptional

03 Dec 2024

lee

Lovely classic ambience and welcoming staffs, pleasure to stay with them everytime.

Business Self

10/10

Exceptional

24 Nov 2024

Rachel

Staff are so friendly . Made to.feel so welcome

6/10

Pleasant

22 Nov 2024

Nigel

Unfortunately the property is not suitable for disabled wheel chair users, with no rooms avaiable with wet rooms and grab rails etc.
Not happy with the menu selections regarding vegetarian/vegan meals. Only 2 main meals available, in this catorgory, so if you stay for 3 or more nights you don't have any further choices.
Breakfast choice is even worse, with no cereals, fruit juices or croissants etc. available.

Leisure

10/10

Exceptional

21 Nov 2024

Hayden

Very nice atmosphere and very friendly staff

Leisure Self

10/10

Exceptional

20 Nov 2024

lee

Great staff, great value

Self

4/10

Poor

20 Nov 2024

Dawn

Not impressed

The room was in poor condition.
Needs redecorating.
Cleaning wasn't at a good standard.
We would not stay here again and neither would we reccomend it to others.
Have photos but I was unable to upload them on this site.

Partner

4/10

Poor

17 Nov 2024

Rachel

needs updating. Water streaming down my bedroom windows.

Leisure Partner

8/10

Excellent

15 Nov 2024

carolinee

Rooms rather tired. Restaurant very smart & food good. Good staff.

Leisure

8/10

Excellent

14 Nov 2024

Verified traveler

The members of staff were professional and friendly. The visit was organised well and efficiently.

4/10

Poor

11 Nov 2024

Simon

The hotel is very old and somewhat run down, desperately needs some investment in the rooms. The main parts of the hotel were OK and the bar area recently refurbished. You pay for what you get and it was cheap so didn't really expect too much but the room was very musty to the point of unpleasant and I had to wash all my clothes after returning home. The breakfast was actually very good which was a plus point

Leisure Self

8/10

Excellent

11 Nov 2024

Simon Roe

Quaint old school hotel, a little tired decor but clean and quiet. Staff were fantastic and the breakfast was excellent and good value too.

Leisure Friends

6/10

Pleasant

10 Nov 2024

Susana

Some staff friendlier than others. Room was clean but needs TLC. Bed was comfortable. Some items of furniture broken. No toiletries in bathroom. Only handsoap. Breakfast very limited. Bad coffee and not much food.

Leisure Self

4/10

Poor

10 Nov 2024

Samantha

Whilst reception staff were friendly when checking in & cooked breakfast was nice, the rooms were in dire need of refurbishment - well the entire building is!
The floors creaked to a point it made you feel awkward moving around for fear of people below, the windows were disguating, mould/rust & masking tape around glass. Marks all over room walls. Filthy carpets covered in stains.
They charge for a breakfast buffet - but there is no cereal/fruit or pastries only a coffee/tea & water station. The cooked breakfast was nice & cooked to order, BUT when we asked for orange juice this came from the bar & although we’d paid for breakfast in our room rate, we then got charged £2.40 per glass of watered-down orange juice! Staff informed us this was to reduce costs… shocking service!

Leisure Friends

4/10

Poor

08 Nov 2024

Elise

I’ve stayed here numerous times and all the staff are lovely and friendly.

Business Self

10/10

Exceptional

05 Nov 2024

Lynda

We have stayed here many time and will always try and stay here whenever we are working \"close\" by. Worth travelling a few extra miles.

Business

6/10

Pleasant

03 Nov 2024

Jonathan

No radiators were on so corridors leading to the rooms were cold. Room radiators did not work. For breakfast no cereal or toast on offer and bed was really hard.Had to ask for heater as really cold last night

6/10

Pleasant

29 Oct 2024

Jon

The Punchbowl was once a higher end hotel but it really has seen better days. Musty smell, drafty windows, and really tired decor.

Business_and_leisure Partner

10/10

Exceptional

29 Oct 2024

Mark

Cosy place to stay ..nice bar area and had a really good meal in restaurant..All staff seemed really friendly and efficient

10/10

Exceptional

23 Oct 2024

Stewart

Great stay

A great stay as always, Peter on reception is very welcoming and always friendly. The manager is polite and helpful. The area is beautiful with plenty of space, this is the first stay I would complain about noise as the cleaner was in the bar at 6.30 with the radio on

Business

10/10

Exceptional

21 Oct 2024

Verified traveler

Long weekend

Bedrooms really need a refurb, also new mattresses. The dining room and bar refurb as been done. Staff are all very friendly. Food good.

Partner

8/10

Excellent

21 Oct 2024

Clare

Good value hotel in a lovely location

When we arrived at the hotel we had to wait over 7 mins for someone to come to the reception desk. However, they were very helpful and gave us lots of good information. Some of the areas of the hotel had been refurbished. Our room needed a bit of an update but had everything you needed and had a lovely view of the common and was very quiet at night. Bed was very comfy too. We ate at the hotel in the evening and the restaurant and bar staff were very attentive and the food was delicious. Breakfast in the morning again was delicious and food portion size was good. We would definitely stay here again as it is right on the doorstep of some beautiful walks around the Devil's Punchbowl.

Partner

4/10

Poor

20 Oct 2024

Karen

Would not come back

Leisure Partner

8/10

Excellent

19 Oct 2024

Lawrence

Friendly staff

Leisure Partner

8/10

Excellent

12 Oct 2024

Ian

VFM and staff especially young lady receptionist, waitress etc all very good. Internal decoration and attention to cleaning detail needed. Good for what we needed.

Leisure Partner

10/10

Exceptional

30 Sep 2024

Stewart

Good hotel

Fantastic stay, I love the location and hotel. Peter on reception is always welcoming and friendly, a asset to the company.

Business

10/10

Exceptional

26 Sep 2024

David

The hotel is a little run down but the room was comfortable, the pub/restaurant downstairs recently refurbished with good food and breakfast was good. For what I paid I was more than satisfied. Great location for walking.

Leisure Partner

8/10

Excellent

24 Sep 2024

Andrew

The hotel is like a tardis. When you first see it from the front it looks like a nice decent sized pub. Then the accommodation area extends quite some way off the back, which was a surprise.
Once you walk away from the bar into the accommodation area, that's where the issues start. An out of use male toilet, a horrible smell of damp, bare plasterwork (I'm assuming they have had a water issue). My room was on the first floor and away from the smell, so that was ok. It was spacious, generally clean if you didn't look at the edges of the carpet, which had a nice covering of dust. The bathroom however, again, while relatively clean, had broken floor tiles, missing grouting etc and needed a refurb.
On the positive side. The staff were very good and attentive and I thought the food was quite nice and reasonably priced. It's in a great location with it's namesake 'the devils punchbowl' very close. I had a couple of minutes walk to the viewing platform to have a look, very impressive.

Business_and_leisure Friends

4/10

Poor

23 Sep 2024

Sandra

After attractive, updated lobby there was dirty, flaky & damaged paintwork esp. on doors & scuffed walls in corridors . Only one old lamp on scruffy table between twin beds, very rusty towel rail in ‘tired’ bathroom with badly flushing toilet. Uncomfortably soft bed. Only 1 pillow with case on beds, no pillowcase on additional pillows in wardrobe.

Leisure Partner

8/10

Excellent

22 Sep 2024

keith

Great place and great food, bathrooms have been updated….but the actual rooms although adequate could do with updating.

I would stay there again.

Friends_and_family Friends

10/10

Exceptional

22 Sep 2024

alex

Great value for a walking or biking holiday

6/10

Pleasant

21 Sep 2024

Mark

Tired hotel

Hotel very tired and needs attention!

Friends_and_family Friends

6/10

Pleasant

15 Sep 2024

Neil

The room are in desperate need of decorating, old musky smell as soon as you left the lower floor. Breakfast really wasnt very good

10/10

Exceptional

15 Sep 2024

James

Ok

8/10

Excellent

11 Sep 2024

Gary

We stayed overnight on our way to Goodwood.
Wonderful staff, excellent food and a nice but un-renovated room.
This hotel is a work in progress and deserves to do well.
Although a bit rundown at present everything worked, everything was clean and the bed was comfortable.
We would recommend without hesitation and congratulate the staff for an amazing job.

Leisure Partner

4/10

Poor

09 Sep 2024

Suzanne

The staff were doing their best, but clearly pushed to their limits. Kept the place clean, but the rooms are very dilapidated, carpets disgusting and hallways smelt musty.

Leisure Friends

4/10

Poor

09 Sep 2024

Troy

It needs renovation it smells damp

6/10

Pleasant

04 Sep 2024

David

The lighting in the room overall was poor

Partner