The Welldiggers Arms

10/10

Exceptional

20 Jun 2026

George

Often drive past the Welldiggers pub, and decided to stay for a wedding event for a couple of nights. Room was lovely and cosy, view was even better. Great little stay.

Partner

10/10

Exceptional

14 Jun 2026

Mark

Loved the rustic feel of an old Inn, breakfast was amazing, we did not dine is as we were meeting friends. The room felt very cosy and we liked the Butcombe brand so much that we have booked another inn from their range for the next leg of our road trip

Partner

8/10

Excellent

03 May 2026

Ivan

Our stay was very enjoyable. The staff are exceptionally friendly and helpful. The breakfast menu is excellent but we did find the evening menu a little basic and limited.

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

Jeremy

Great

Partner

8/10

Excellent

20 Mar 2026

Paul

Nice clean room

Partner

10/10

Exceptional

07 Mar 2026

Miranda

Lovely property, nice room but would have loved a view, staff were great. Shower was the biggest let down for pressure and time to get hot but managed.

8/10

Excellent

05 Mar 2026

Scott

Lovely views across the undulating contryside

Self

10/10

Exceptional

06 Feb 2026

Adam

Great staff,a nice room and lovely food

Business

10/10

Exceptional

31 Jan 2026

Steve

Amazing place.
Third stay and will 100% go back

Partner

10/10

Exceptional

22 Jan 2026

Justin

Yes.

Leisure Partner

10/10

Exceptional

14 Jan 2026

philip

An absolute gem of a pub/restaurant/boutique hotel. Brilliant staff and what a view! Off the beat and track but worth a little extra journey

Business

10/10

Exceptional

14 Jan 2026

Garry

The place is a Jewel. Excellent staff, excellent food, beautiful surroundings and lovely rooms. Brilliant stay.

8/10

Excellent

12 Jan 2026

David

Nice room good service

10/10

Exceptional

21 Dec 2025

Leanne

We had a fabulous stay, the room, food & staff were all amazing we will definitely be back

10/10

Exceptional

09 Dec 2025

Alistair

Very good service excellent staff.

Business

10/10

Exceptional

09 Nov 2025

Anna

Amazing rooms lovely style, food at the pub/restaurant was delicious, all staff was very friendly and welcoming

Partner

10/10

Exceptional

08 Sep 2025

Nick

Excellent place to stay a couple of nights, terrific service from a friendly and capable team. Excellent food, beautiful countryside views.

Leisure Partner

8/10

Excellent

31 Aug 2025

Verified traveler

Lovely stay

Beautiful views from the room and peaceful night’s stay. Staff were excellent - consistently great service. Dinner was also excellent.

Partner

10/10

Exceptional

08 Aug 2025

Susan

Great Pub and rooms

Lovely hotel and pub. Rooms clean, lovley touch with the home made cookies.
Pub was very good, great views
Really friendly and helpful staff

Self

10/10

Exceptional

04 Aug 2025

philip

Perfect

This is our fourth year in a row staying here with our dog. It has got better and better each time. The view is amazing, the food is great and the staff are all really friendly and helpful. Just overall a lovely place to visit. Great walks from the pub too.

Partner

6/10

Pleasant

16 Jul 2025

Alan

Trumps

Very tired and stained carpet with noisy and smelly ventilation shaft outside room.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2025

Sarah

Lovely place. Staff very friendly and accomodating and hospitable a- allowed us to sit in the restaurant (with views) ahead of dinner. Lovely breakfast. Altogether a wonderful and relaxing trip.

Partner

4/10

Poor

06 Jul 2025

Daisy

Overpriced

It was very over priced. The room was small, the carpet was stained, the shower was like warm and the breakfast not good - poached eggs on avocado were undercooked.

Partner

10/10

Exceptional

24 Jun 2025

Jody

Beautiful and comfortable room with spectacular views from a private terrace, we watched deer in the fields. Dinner was superb with fresh local ingredients

Partner

4/10

Poor

03 Jun 2025

John

The property is lovely and in a beautiful location. The staff are excellent and very friendly. Sadly, the room was very dusty and the underside of the non-slip shower mat had black mould/mildew.

The restaurant looked beautiful but unfortunately the chef used so much salt the food was inedible. Even the breakfast was smothered in rocks of salt. The staff told me that it was 2 different chefs but clearly they were trained in the same way. None of our party could eat their dinner and we couldn't cope with the breakfast either.

Leisure Family

10/10

Exceptional

27 May 2025

Fiona

Lovely room, excellent food and great location with friendly accommodating staff.

Leisure Partner

8/10

Excellent

17 May 2025

John

We enjoyed our stay here in a lovely area, countryside views and peaceful. We stayed 3 nights and the menu was small and unchanged. Small tweeks to the special. Booked a room with the terrace which was lovely as we had excellent weather. Generally the room was well designed, like 2 comfy chairs not 1 as is often the case. Bathroom looked smart but usual no place to put wash bags, no towel rail so wet towels on back of door hooks ...not thought through.
Staff were great, friendly and helpful.

Leisure Partner

10/10

Exceptional

12 May 2025

Michael W

Very tranquil setting…. Great sitting outside with a beer or a cup of coffee in the morning. Staff is exceptional…. Very helpful. Room’s comfortable and quiet. No A/C…. No problem in May….might be a problem in the summer. Great restaurant

Leisure Partner

10/10

Exceptional

09 May 2025

Graham

Excellent very professional welcoming team

Partner

8/10

Excellent

08 Apr 2025

E

Fabulous location

Lovely location, great service with happy and helpful staff. Food a bit on the expensive side and limited dinner menu, breakfast was really good. Room ok but the showroom was extremely cold. Everything you needed in the room and fresh milk for drinks. Big plus was a served at the table breakfast and not a buffet.

Partner

10/10

Exceptional

30 Mar 2025

Ben

Great staff, lovely location and view. Really enjoyed our stay.

10/10

Exceptional

29 Mar 2025

Stephen

Second time we have been and loved it yet again

Leisure Partner

10/10

Exceptional

29 Mar 2025

Anthony

Great customer service

Excellent customer service. Room was very comfortable and well equipped. Efforts to be sustainable. Would recommend.

10/10

Exceptional

15 Mar 2025

Christopher

Staff couldn't do enough for us

Leisure Friends

8/10

Excellent

09 Mar 2025

Katie

Lovely food and a beautiful room with a comfy bed and fantastic views over the South Downs. Slow and surly service at breakfast was a shame, but overall a pleasant place to stay.

Leisure Partner

10/10

Exceptional

09 Feb 2025

Paul

Fantastic pub and lovely rooms really good host pub food was excellent quality especially the breakfast and amazing views petworth is also beautiful
Slight downside room extremely cold even with small heater mold around shower tray cobwebs around outside light but wouldn’t stop us coming back it’s just feed back

Leisure Partner

10/10

Exceptional

20 Jan 2025

Verified traveler

Was perfect

Partner

6/10

Pleasant

08 Jan 2025

Tracey

Not what I hoped for but wonderful breakfast

On arrival, we were asked to pay, despite paying in advance. This was quickly rectified, however, the amount the hotel wanted to charge me was less than I had paid. I contacted Hotels.com about this, asking for a refund of the difference and after a few days was told they did not receive a reply from the Welldiggers and so could not comply with my request.
We stayed in room 7. The bathroom was much smaller than anticipated, with the sink being in the bedroom area. I didn't notice this on the main website and it was a disappointment having such a tiny bathroom. Photos showed robes in the room, although these were not provided.
The room was very cold, as expected for the time of year but we were able to heat it with the oil filled radiator provided. There was a thermostat on the wall but no real evidence of the heat source.
The carpet in the room was noticeably grubby. The bed was the kind which zips together. I've never experienced a problem with one of these beds in other hotels, however, the join was very noticeable in this bed. The worst part for us was the fire escape light that was illuminated in green all night above the door and gave us a terrible night's sleep.I expected better facilities from a Signature room.
There was no one available for me to talk to at checkout about the room. The staff member was on a call and didn't ask if we'd had a nice stay, just took the key. Someone else said they just worked in the kitchen. The breakfast was amazing, one of the best.

Partner

8/10

Excellent

05 Jan 2025

Leanne

Lovely bar, restaurant, accommodation

We had a lovely stay here; very convenient bar/restaurant/rooms situated a couple of minutes outside of Petworth town.

Positives
- Lovely restaurant overlooking the landscape with a good menu selection
- Exceptional staff, who can't do enough for you
- Great beers on tap (including non alcoholic options)
- Lovely real fire in the bar area, with a selection of board games to keep you entertained
- Dogs welcome in the bar (supplement when staying over)
- Lovely beer garden
- Everything in the restaurant/bar well maintained
- Rooms overlooking the landscape (beautiful at sunrise/set)
- Lots of parking
- Great walks nearby

Negatives
- As we stayed overnight, we had dinner and breakfast. Both meals were sent out with key ingredients missing and nothing was mentioned. When we enquired, waiting staff advised the kitchen didnt let them know but this felt a bit cheeky (especially when they are charging £4.50 supplement for a full english breakfast)
- As above. A smaller breakfast is included in the room charge but there is a supplement if you want an actual full english
- Room/walls are not well insulated, so take ear plugs
- Bathroom could have been cleaner. Ours had cobwebs and spiders.
- Whilst there are plug points, they were behind bed side tables, making it awkward if you need to use the hairdyer (not sure if all rooms are like this)

Partner

10/10

Exceptional

23 Dec 2024

Peter

Very clean, tidy and comfortable we liked the bath and the en-suite was great.
Bed was very comfortable and room was warm

Leisure Partner

10/10

Exceptional

30 Nov 2024

Verified traveler

Proper customer service

The excellent staff went out of their way to accommodate my needs. I shall certainly return and encourage others to do likewise.

Self

10/10

Exceptional

21 Nov 2024

Ian

Amazing setvice

Whilst the property doesn’t offer room service the staff went above and beyond. I work from my hotel room so they promptly delivered my food for me great service great staff, will definitely use again

Business

8/10

Excellent

24 Oct 2024

R

We had a room with. Wonderful south facing view over the South Downs.
The sound proofing between the rooms is not great 😠

Partner

10/10

Exceptional

13 Oct 2024

Verified traveler

Lovely stay!

Lovely spot - beautiful views, quaint rooms, small but comfy, cosy warm and well-equiped. Good food, albeit a little slow to be served.

Friends_and_family Family

10/10

Exceptional

10 Oct 2024

Adam

Perfect!

Both the pub and the rooms were excellent! All the staff were attentive and friendly and the views are simple incredible! We had dinner and breakfast there and couldn’t fault anything about either. The mini doughnuts were a highlight!

We recommend this place to anyone looking for a short getaway, especially their Sunday stay deal! Hope to book again next year!

Partner

10/10

Exceptional

25 Sep 2024

Rod

Stay was amazing, room Lovley , great thought gone into decor , so cosy too !
Only let down was a small amount of mould in shower which could easily be rectified with mould remover !
Otherwise excellent!!

Partner

10/10

Exceptional

21 Sep 2024

Verified traveler

Great Anniversary break

Had a wonderful stay! The room was great with a stunning view of the South Downs. All the meals we had in the restaurant were delicious and the staff were friendly, kind and helpful. Thoroughly recommended!

Partner

10/10

Exceptional

05 Sep 2024

John

Great restaurant and accommodations were also great.

10/10

Exceptional

21 Aug 2024

Guy

A treasure worth revisiting

I was truly impressed with The Welldigger's Arms, I loved the room it was just perfect. Ground coffee sachets and cafetierre plus quality teabag options. Lovely view across the countryside. Nice and quiet, good parking, restaurant was also very nice as was the food.

Business

10/10

Exceptional

20 Aug 2024

Rhian

Beautiful place

Beautiful place really well done put. Super friendly and helpful staff. Mattress really not comfortable and shower could do with some anti mold but apart from that absolutely superb
Would definitely stay again

Partner

10/10

Exceptional

13 Aug 2024

JANET

Lovely staff, quiet, relaxing room. Privacy, view from terrace, tea in the room, toiletries.

10/10

Exceptional

25 Jul 2024

Anthony

Great set up for the luxury rooms

Lovely place to stay and eat. We stayed in one of the luxury rooms and it was worth the extra. Really lovely individual patio with very nice garden furniture, umbrella and plants overlooking the Downs. Bed was comfy. We ate dinner in the restaurant, suggest you check the online menu to see the current offering. Enjoyed the steak and the chicken supreme. The online photo shows the back of the restaurant and pub and the luxury patio rooms are in the building to the left of the photo. The front of the pub is on a fairly busy road. There is plenty of parking. I thought at first that there might be a lot of traffic noise, but the rooms at the back were fairly quiet. Note that there are no staff on site overnight but an emergency phone number was provided.

Partner

8/10

Excellent

15 Jun 2024

Andrew

Excellent Country Inn, but late starting breakfast

The Welldiggers Arms is a characterful country inn with excellent food, a good range of beers and wines and friendly, helpful staff. Rooms are compact but very well appointed and comfortable. Just one point lets it down: breakfast is not served before 8.30 a.m. which, for anyone having to make a prompt start to the day, is quite a bit too late. The Welldiggers packed us up a couple of croissants/pain au chocolat instead, but of course that's never going to replace the enjoyment of a full breakfast. If breakfast were available from, say, 7.30 a.m. onwards, this would merit 5 stars, and I'd strongly encourage the Welldiggers to try to fix this omission, because it's all that lets an otherwise superb country inn down.

Friends_and_family Friends

10/10

Exceptional

15 Jun 2024

Linda

We had a lovely time at the welldiggers.
The room was stunning and the view from the restaurant was amazing. The manager and manageress were very friendly and couldn’t do enough for you.
Ideal situation for visiting the coast, the living museum, castles and stately homes.
We would definitely recommend the welldiggers (in fact my daughter is looking to book on September.)

Partner

10/10

Exceptional

12 Jun 2024

Hilton

Outstanding service, delicious food and friendly staff

8/10

Excellent

09 Jun 2024

David

Great views but some let downs

Amazing views but paper thin walls so if you get honeymooners (or whatever they were on) next door good luck! Plus there seems to be a recycling or dump site opposite with hgvs starting to unload from around 6am. Ran out of steak and salmon on first day but they had new stock second day. Food was very nice but we both had bad stomachs on each night, fish batter smelled bad and veg with steak smelled bit funky too. Beer was first class and Butcombe have great scheme for Birthdays and midweek dining.

Partner

10/10

Exceptional

03 May 2024

Cassandra

We had a lovely stay at the welldiggers. Our room was beautiful, the staff were really helpful and the location was really lovely. The restaurant had beautiful views and the food was brilliant. Would recommend

Leisure Partner

8/10

Excellent

02 May 2024

david

Very nice, will stay here again.

Business

10/10

Exceptional

29 Apr 2024

Adam

Lovely!

Pleasantly surprised at how nice the accomodation was. Really lovely and confortable. The main pub was also really nice to spend time in. I will definitely be staying here again when back this way.

Friends_and_family Friends

10/10

Exceptional

26 Mar 2024

Gareth

Beautiful room, beautiful location and a fantastic breakfast 5 stars.

Self

10/10

Exceptional

15 Oct 2023

Georgia

better than the photos

exceeded expectations! I feel like the photos don't do it justice. the room was lovely, great ameneities like the toieltries and coffee. the garden /terrace bit was our fave, so beautiful! me, my partner and our dog loved our stay. breakfast was so yummy also :)

the only slight downside was the carpet was very warn and stained, you can tell it's dog friendly.

Partner

10/10

Exceptional

13 Sep 2023

Christopher

Breakfast really special and wonderful staff

Leisure Self

10/10

Exceptional

07 Sep 2023

Mrs Jacqueline

We were made very welcome by the manageress which was much appreciated after a difficult day. The room was lovely with lots of luxury touches such as the complimentary lotions. We loved the decor, and the location is lovely, very quiet setting. It was an extremely hot night and although a fan was provided in the room, it wasn't enough to help. The food was nice - especially the breakfast - but the service in the evening was slow. We had to keep flagging the staff even though there weren't many people dining. Overall, recommended!

Leisure Partner

10/10

Exceptional

28 Jul 2023

Linda

Great place to stay for visiting Petworth House. Loved the breakfasts. Bed really comfortable king size. View from our patio was amazing. Would definitely stay here again.

Leisure Partner

10/10

Exceptional

21 Jul 2023

John

Lovely restaurant, excellent food, great service, view over South Downs, comfortable room with its own terrace, a short drive from Petworth.

Leisure Partner

8/10

Excellent

02 Jul 2023

Michael

Staff were excellent, food good, good location & value. Sadly the rooms were tired & in need of a serious “Deep clean”!

Friends_and_family Friends

10/10

Exceptional

22 Jun 2023

Tim

Lovely stay and great spot

10/10

Exceptional

21 Jun 2023

Nikki

Most dog friendly place ever been to.
Food is great staff friendly
Rooms adequate especially if you have a dog.
Must remember its a dog catered for hotel. If you not keen on dogs don’t go.
All rooms are being refurbed
The small court yards on some rooms are not enclosed but those fences are being enclosed in the future once hot tubs removed.
So for now dogs can run off into adjacent fields.
There are two bridal paths and hotel allow use of their hose to clean mud off paws wellies etc
Great food and some great ales an non alcholic ales and cider
Hope the senior management value this place and their hardworking staff .

Leisure Pet

4/10

Poor

16 Jun 2023

Susan

I paid £140.00 per night for this hotel and it was not up to scratch it needs a lot of work doing to it redecorating it the shower screen had black mould round it that should of been cleaned before anyone went in, I have taken photos if you would like to see them and the dining room was well over priced the only thing good about it the breakfast wasn’t bad

Leisure Partner

10/10

Exceptional

15 Jun 2023

Jackie

Lovely staff, lovely place

Business

10/10

Exceptional

01 Jun 2023

Klaudia

Such a lovely peaceful stay! We stayed two nights in a room with a view and couldn’t ask for a better weekend away. Everything was immaculate and the staff was very friendly! Molly was a star and always on top of things. We will definitely be back.

10/10

Exceptional

14 May 2023

Simon

Lovely rooms, great food, beautiful views, friendly staff

Leisure Partner

8/10

Excellent

04 May 2023

Daisy

Lovely location and food, room was comfortable. But unfortunately I was advertised a room with a hot tub, which wasn’t working on arrival with no warning or apology, which was really disappointing.

Leisure Partner

4/10

Poor

04 May 2023

Hannah

When booking advertised on the website that the room had a hot tub however it didn’t. We only found out when checking in. I wasn’t contacted to be informed and felt cheated of the evening we expected for the distance we travelled.

Leisure Partner

6/10

Pleasant

14 Apr 2023

Verified traveler

Room and view was very nice but service was poor

Arrived and was given the wrong room. When we were finally given the right room they hadn’t charged the hot tub and there was no bath as promised. It is a shame they made no effort to contact us regarding the lack of hot tub. The view from the room was really nice and dinner was very pleasant, but upon trying to sleep, we found it very difficult as it is next to a main road and so a bit noisy. Breakfast was not at the same level as dinner and service was slow. The actual room was very nice and well decorated.

Partner

10/10

Exceptional

11 Apr 2023

stephanie

A lovely setting and comfortable room with lots of lovely extras. Although I do not have a dog - loved seeing them around and that they have their own menu .
Would recommend

Leisure Family

8/10

Excellent

01 Apr 2023

Hannah

Lovely pub and cute accommendation. Felt like cleanliness could have been better but overall a lovely stay.

Leisure Partner

10/10

Exceptional

28 Nov 2022

Asa

Great stay

Lovely stay, great service and lovely meal in the restaurant. Very dog friendly and amazing views over the South Downs from the restaurant, we will be back

Partner

10/10

Exceptional

09 Aug 2022

Verified traveler

Nice country pub

Nice place. Near Petworth.

Partner

10/10

Exceptional

07 Aug 2022

Amanda

There was a stunning view from the pub and beer garden and also from our room. The food and drink although not cheap was excellent and there was plenty of choice. Our room was clean and comfortable and perfect for our short stay. We would definitely stay again if visiting the area.

Leisure Partner

6/10

Pleasant

19 Jul 2022

Dennis

Mixed review

The service and friendly staff were excellent. We are dog owners and staff were wonderful with our dog. However, when we booked the room we were sent pics of room showing patio doors to the outside. The room we were allocated had only one small window which we couldnt use as the catch was broken. Unfortuneately, due to the hot weather (beyond your control) the room was unbearably hot. We were getting up at 5am and going to sit in our vehicle to cool down. This somewhat ruined our otherwise enjoyable stay. We even decided to leave a day early. We would stay again but not in that room.

Friends_and_family Family

10/10

Exceptional

19 May 2022

TD

Lovely place, recommended.

Comfortable room, excellent and friendly service in the bar/restaurant and check in. Food was good, we had two dinners there, but the menu was a bit fussy, which limited rather than enhanced the choice. Food a little over priced too, even for West Sussex. Ambience of bar/dining area, and outside areas was excellent. This was my second visit.

Friends_and_family Friends

8/10

Excellent

15 Apr 2022

SIMON

A clam, relaxing location. Beautiful view over the South Downs. Pleasant, friendly staff. Slightly over priced menu.

Leisure Partner

6/10

Pleasant

14 Apr 2022

Anthony

Lighting inadequate. Not suitable for reading.
Breakfast at 8.30 is to late, particularly when Goodwood Events are on.
Carpet could do with a clean.
Hot water very hot.
There was no hot water at 6.00am, had to wait until 6.30.
Other than above stay was enjoyable. Staff efficient and helpful

Partner

6/10

Pleasant

11 Apr 2022

Jodie

Restaurant views were amazing and staff very friendly. The bed in our room was very comfortable but other than that I was disappointed with the room for the price we paid.

Shower mixer wasn’t working correctly. Toilet seat cracked. No wardrobe. Room was very dark due to only having a couple of small wall lights. The carpets would benefit from a good shampoo. We asked at the bar for a hair dryer and iron but we were told that there were no more hair dryers available. Thankfully another guest overheard and offered us his.

Breakfast also started too late for us as we were hoping to be at an even for 9am but breakfast started 8:30.

The hotel is in a great location if you’re visiting Goodwood and overall we enjoyed our stay I just think our room in particular was overpriced.

Leisure Family_with_children

10/10

Exceptional

09 Apr 2022

Verified traveler

A shining beacon at the end of your journey.

This place was recommended by people we were going to see. We had an overnight stay. The staff were wonderful, food choice was varied and superbly cooked. Room was clean and provided everything that you would need. It was a very welcome place after a long and tiring journey. If ever we are down that way again we will certainly go there again.

Partner

10/10

Exceptional

23 Mar 2022

Dylan

Amazing

Excellent food and friendly professional service

Business

10/10

Exceptional

18 Feb 2022

Kashif

Great food at the venue. Excellent breakfast.

Leisure Partner

10/10

Exceptional

01 Feb 2022

Verified traveler

Comfortable, quiet break.

Rapid friendly service throughout stay, lovely, quiet comfortable room, and delicious fresh breakfast selection .

Partner

10/10

Exceptional

23 Jan 2022

Bruce

staying at welldiggers

algie room a bit dark,great staff.
Thanks
Bit frosty,great walking at Petworth house and Parham house

Partner

10/10

Exceptional

14 Jan 2022

Nicole

Work trip

Gorgeous comfy room, lovely pub with friendly staff and amazing views from the restaurant.

Business

8/10

Excellent

14 Dec 2021

Matthew

Batteries

Very good overall,
But had to change Batterys in Remote
lol

Business

6/10

Pleasant

09 Dec 2021

Barry

Room first:
Positives: comfy bed, underfloor heating, lovely view of the Downs from French window, nice selection of tea, coffee, mineral water etc, plus robe and toiletries.
Negatives: En-suite WC & shower but no bath and the washstand back out in the bedroom.. Unsightly marks (poorly-removed stains?) on the carpet were off-putting but not as gross as the clammy discs of other people's used soap on the shower floor. Worst of all was the noise. My room was one of several in what appeared to be a converted outbuilding. It had a nice enough look to it but flimsy partition walls and a lack of double glazing meant I spent half the night awake listening to a competition between my neighbour's hacking cough and the (surprisingly busy) traffic on the A283.

Self

10/10

Exceptional

18 Nov 2021

Greg

Good value well appointed rooms

Very good standard luxury room - enjoyed it very much

Friends_and_family Friends

8/10

Excellent

29 Oct 2021

Rosie

Very good food and room. Except emergency light in room far too bright during night.

Leisure Partner

10/10

Exceptional

22 Oct 2021

Lindsay

Fantastic little country pub

Lovely country pub. Amazing food and the room and bathroom were clean cosy.

Business

6/10

Pleasant

17 Sep 2021

Sophie

Food and view are delightful. Staff not so much. Staff lack enthusiasm and despite younger staff trying to rally round, they lack training. Despite calling 2weeks ahead of our visit for a cot to be put in our room. We were still trying to chase down staff at the eleventh hour (1hr before my little ones bed time) for a cot to be provided to us. Note, although you are not told at booking, breakfast actually starts at 8:30am and not 7:30am as most normal accommodation/B&B establishments.

Leisure Family_with_children

10/10

Exceptional

06 Sep 2021

Julie

Beautiful hotel and restaurant

Beautiful hotel, stunning location, and super friendly and helpful staff. We really enjoyed our stay.

Friends_and_family Family

8/10

Excellent

30 Aug 2021

Ian

Lovely place

There was a bit of a hiccup at check in where the staff didnt realise we had booked 3 people for the room so we had to wait a short while for them to get the extra bed in but we were given complimentary tea.
The accommodation is really lovely, and the staff were extremely friendly and helpful..traffic noise was a bit of an issue however.

6/10

Pleasant

26 Jul 2021

Verified traveler

A comedy of errors

Well intentioned staff, but a bit incompetent. There were issues with the booking, but apparently that's because of the way hotels.com books it, so if you have a complicated booking with multiple rooms and additions, call the property WELL IN ADVANCE. I had put all the details in and had a dialogue within the app with who I thought was the property. They confirmed everything including the extra cots and beds, but then I got multiple calls on the day of arrival asking the same questions. Also, the property contacted me for prepayment and my card kept getting declined. Turns out, this is not needed and I ended up paying on check out - completely unnecessary stress. The largest family got the smallest room and a broken cot. We were told to book in breakfast the night before which we did and arrived on time to find the pub locked. Turns out the manager overslept. At dinner one night and we asked for water for the table 4 times before it arrived with the wrong number of glasses.

All in all, friendly staff, clean room, great outdoor area. Just sort out the admin.

Friends_and_family Family