Name: Warbrook House Heritage Hotel
Address: The Street Eversley Hook, Hook, RG270PL, GB

6/10

Pleasant

04 Aug 2026

Kilali

Dated furniture, very small double room.
Hot and no windows on ground floor

10/10

Exceptional

02 Aug 2026

David

Easy booking and check in and great hotel

10/10

Exceptional

31 Jul 2026

Flo

Great location. Unfortunately no aircon, stayed on a really hot day so rooms were not ventilated, the hotel provided fans though which was helfpul

8/10

Excellent

30 Jul 2026

Michelle

The hotel is a lovely place and the grounds are amazing.

Our room No 74 was ok but net curtains were marked and rail old, flaking and fragile. It broke off the window before we left.

Drinking glasses had lipstick marks and coffee cups and teaspoon not cleaned.

The room was very hotel but understandable due to weather but a fan provided but still very hot.

10/10

Exceptional

30 Jul 2026

Kyle

Pleasant stay, lovely breakfast

6/10

Pleasant

28 Jul 2026

Chris

Room was extremely disappointing. First signage to the room was inadequate and had to call reception twice for directions, the mattress was old and not to the standard you expect these days. The room itself was tired and not particularly clean. It was far too hot to sleep, not enough ventilation. The price to be fair to reflect this,

The hotel itself was short on choice on the menu, nothing too inspiring. What they did have is superb staff. Friendly, helpful and attentive - just let down by the facilities and amenities.

2/10

Poor

27 Jul 2026

Xeno

Do not stay here. We weee staying for 2 nights for a wedding. It’s an expensive place run extremely cheaply. The window blinds kept falling, the room sheets were dirty, the housekeeper came when asked for a cleaning but didn’t change sheets. The hallway/corridors are dirty, the hotel house has many unfinished rooms full of cobwebs. Breakfast was terrible, and it doesn’t say “breakfast included” only includes crappy continental food, nothing to order. The kitchen is dirty, and reception staff rude. It was a waste of £350–worse than staying at a Travelodge. Don’t get fooled by pretty pictures, this place is a rip-off!!

4/10

Poor

22 Jul 2026

Rosalind

Wouldn’t stay here again or recommend it. It’s a shame as it’s in beautiful grounds and the hall looks stunning as you arrive up the drive: it’s shabby and in need of TLC.
I wasn’t in the main hotel I was in an out building a good 5 min walk away.
I had to eat at the hotel as the local pub is closed on a Monday. Don’t look at the website it’s out of date. Food menu was limited.
I didn’t have breakfast - I suspect it wouldn’t have been nice!
On a positive the girl behind the bar was lovely.

Self

4/10

Poor

16 Jul 2026

Cassie

Upon arrival at reception, it was busy because the hotel was hosting a wedding. Our room was ok, very dated, bathroom was tatty & needed updating. Not quite the luxury heritage hotel I was expecting for my partners birthday.

Partner

2/10

Poor

13 Jul 2026

Therese

I wanted a laid back night in a country hotel before starting on a job in the area. Some lucky people work weekends! Instead I got a 12-hour ordeal.

The hotel is built around a suite of party rooms at its centre and on the night I stayed there was a massive wedding party until 1 am with crazy bass. This was followed by several hours of people crashing around the corridors keeping the party going.

Closing the window was not an option as my tiny, miserable room was a heat trap. I measured temperatures at 28/29 degrees. The old fashioned desk fan so thoughtfully provided in place of functioning air con just spun the hot air around and made even more noise.

The bed was of a size suitable for a four year old which helped maintain wakefulness if the heat and noise failed. Everything in the room was battered, shoddy and unattractive - a cheap BnB experience at country house prices.

I am not against people having fun! But to cram in extra guests when the hotel is completely booked by such a big party is pure greed and works for no one. It was awkward to have to crash the party every time I went downstairs and I'm sure they didn't want an exhausted middle-aged random in their midst either.

On the way to work the next morning I spotted an attractive country road tunnel and felt devastated. If only I'd known! The tunnel would have offered the comfort, cool air and tranquility so sorely missing at the hotel while saving me £100. I will go for that next time I'm on this job.

Self

6/10

Pleasant

12 Jul 2026

Georgina

The room was so hot. Unable to sleep due to no fresh air and the heat. On the ground floor of the out building. There was no windows only French doors. There was a fan in the room but all that did was move hot, state air around. We could not leave the French doors open during the night as possibly of intruders.Most uncomfortable stay in a hotel we have ever had. At over £100 a night we find that was unacceptable .

Partner

4/10

Poor

10 Jul 2026

Michael

The main house bedrooms are so hot! No air con and even with a fan it was over 30c in the room with window open! Ok seasonally hot for UK but this is not new. The building is just old and hot, so be prepared!!

Self

8/10

Excellent

09 Jul 2026

Daniel

Good but dated. Repairs needed to modernise

Self

6/10

Pleasant

08 Jul 2026

Patrick

Dry poor Checking In ~ Manager uninterested ~ no apology or suitable recompense ~ Disapointing and spoilt the Stay

Self

8/10

Excellent

07 Jul 2026

Sid

Good value and a clean room with a comfortable bed. Breakfast was very good.
Chose to stay here after a long late flight back to Heathrow and its proximity to the M4. Took all the stress out of a long drive home

Partner

4/10

Poor

03 Jul 2026

Cheryl

Wedding hotel (or in this case prom). Rooms are stuffie unless you are in the Grange which is a drive up the road. Managers (or owning family are rude) the lovely local girls who work there kept apologising. Cleaners are divine. Left something behind but they refused to check.

Friends_and_family Family

2/10

Poor

01 Jul 2026

Mary

The hotels facilities were disappointing. We were staying in the grange but it was unbelievably hot. No windows in our room. The staff did try everything to help,us so it’s no reflection on them as they were fully booked but unfortunately we had to check out straight away and so elsewhere as we couldn’t sleep in the rooms

Friends_and_family Friends

10/10

Exceptional

01 Jul 2026

Rebecca

Booked this last minute and was so impressed! We were put in the grange and was very pleased, though parking was a bit of a pain. Well equipped room, very comfy bed, incredible shower.
Also had breakfast, we were very pleased.

Will stay again!

Partner

6/10

Pleasant

23 Jun 2026

Sarah

My second time staying here. I absolutely love the grounds, that's the main attraction to this hotel. I stayed in the grange and the room was ok. Functional but tired and tatty in places. My bed wasn't fit for purpose and I was told by reception they couldn't change the mattress and I would have to put up with it. On my first night I asked for an extra duvet so I could sleep on top then have a cover. I was given a mattress topper, and had to start stripping and remaking my bed at 1am. Not exactly what I expected. Needless to say. Very poor sleep over 2 nights.

The bathroom smelled of damp and the floor was disintegrating where water had continually splashed from the bath and shower. Getting in and out of the shower was dangerous. Steep and slippery.

The grounds are beautiful, food was very good and waitress Lottie was great.

Seems like hotel guests are second to corporate guests and visitors, felt that way to me.

I'd love to return here but needs some work first.

Friends_and_family Friends

6/10

Pleasant

23 Jun 2026

Steve

The Grange is very tired around the edges and needs a re-vamp.

Partner

4/10

Poor

23 Jun 2026

Katherine

The Grange 2 building should not be opened for guests during a heatwave.

Before arriving I asked if they had fans/air con and I was told there would be fans in each room.

We had no fan. When I called reception they seemed very frantic and said there were no additional fans to give.

We had no windows either, we had a door but being on the ground floor facing the car park a lot of people were walking past the room.

It was very stuffy and unpleasant.

The bed was very soft and the bed frame kept splitting apart. The shower head is old, it needs a replacement.

We've stayed before in the building with reception and that was nice. But Grange 2 was not.

10/10

Exceptional

18 Jun 2026

Leon

Beautiful settings and clean well kept rooms. Staff were excellent. The Grange was a little walk from the main hotel. Breakfast included was a standard ok, could have had more of a selection, but the evening dinner was fantastic.
Will be returning to stay at the main hotel next time

Partner

6/10

Pleasant

11 Jun 2026

Ray

Check-in was pleasant enough and the room was good (although the TV reception was abysmal).
The major problem was not toilet paper was provided (and I subsequently discovered that the next room had the exact same problem). Had I been a lone traveller, it could have been a very embarrassing situation!
But no apology from the reception staff - just a perfunctory \"I will get you one\".
And no \"how was your stay?\" during check-out in the morning.

Partner

6/10

Pleasant

03 Jun 2026

Hilda

Window blinds was ripped, tea provided was too limited & toilet roll was too thin. Also breakfast was below standard, it was look worm & baked beans was too watery lack taste.
Bed provided for child (aged 14) was not up to standard as compared to other hotels I have been to.
I loved the grounds & tranquil nature of the surroundings. Also, I found reception staff helpful.

Friends_and_family Family

4/10

Poor

31 May 2026

Dan

Quite underwhelming given the advertised photos. The rooms were dated and felt closer to a budget option such as a travelodge. A disappointing stay to say the least.

Family_with_children

2/10

Poor

27 May 2026

Darrin

Just a really bad experience - travelling for work with a colleague 2 rooms both bad - my TV had no remote and the toilet in the bathroom would not flush when I asked about another room they said there wasnt one. They then send down a guy with a handful of old remotes that didnt work and looked like they had been dug out of a field, who insisted there was nothing wrong with the toilet I just needed to learn how to flush it. This involved pumping the handle until it flushed!

The floor was stained in the bathroom and the whole place looked really terrible.

Near to a road and the window didnt actually fit great for noise in the night and early morning - there was a big gap in the top of the window - the hotel looks impressive as you drive up but the rooms are terrible. - seems like im making it up until you look at the pictures, when i complained the following morning the guy on the front desk didn't care..

Business

6/10

Pleasant

27 May 2026

David

on screen it looks like a nice place to stop. When you check in, you have to get back in your car and drive five minutes away and stop in a modern building that isn't all that great - the bed was very uncomfortable, the rooms wasn't really very clean and you could hear the movements, including toilet use, of the people above and adjacent to you. I certainly won't be returning, as the promise was sadly far from met

10/10

Exceptional

26 May 2026

Shaun

Great last minute stay to break up the journey. Staff were really helpful and the breakfast was brilliant. Plus the room and outside areas were great.

The only downside is that the room was incredibly hot and even with the fan which was provided it was really hot still.

Definitely staying again when we’re in the area, just hopefully not when it’s 34 degrees outside 😂

Partner

6/10

Pleasant

22 May 2026

Niamh

So much to like about this hotel; the grounds and building are spectacular. Staff are extremely welcoming, friendly and helpful. It’s worth noting that many of the guest rooms are in an entirely separate building a few hundred metres away. There is ample parking close to the rooms. Reception and restaurant are in the main building. We were unlucky in that there was a noisy reception going on while we were at dinner and the music being piped was constant adverts which was really poor. Every one of the toilets needed flushing and cleaning and whilst I appreciate it’s difficult to stay on top of these things while there’s a busy party going on, it was nonetheless off putting. The food was good and reasonably priced. Bedroom was perfectly clean and well equipped. Nice bedding but horrible mattresses which kind of ruined it. Any shortcomings were somewhat compensated for my the staff who were just great.

Friends_and_family Friends

2/10

Poor

20 May 2026

Kate

I checked into a room at The Grange part of the hotel.

I can only describe my room as (sorry) stinking of old people - that really strong old dusty musk. It was so strong I had to keep the double doors open for hours to try and air the room (even though it was very cold), and either it helped a bit or I just got used to the smell as it seemed to reduce a bit. I was really worried the next day that my clothes would be stinking.

It made the room feel old, tired and dirty. And there was a strain on the floor that looked a bit like dried blood - no idea what it actually was but it certainly didn't look appealing.

The room was accessible, so lots of important equipment, which is totally fine, but again, all seemed old.

The Grange felt like the bit of the complex where wedding guests didn't go, and a bit more \"off the beaten track\". The hotel reception area seemed nice so I can only assume that the money is invested in the front end and wedding business and not much else. I won't be staying there again.

Self

6/10

Pleasant

16 May 2026

Mary

-

Business

10/10

Exceptional

03 May 2026

Mimi

Great location and breakfast. Friendly staff.

Partner

6/10

Pleasant

30 Apr 2026

Steven

Parking was easy and safe. The double room was small and it would be advisable to check with the hotel to ensure you get a decent sized room.
On our last morning there was no water for washing or shower. I had to find a receptacle and carry water to the room from the pantry in order to wash and flush the loo. I know this was beyond the hotels control but it was awkward. I asked for a refund and was given £28 pounds. The ambience to the place is lovely as is the surrounding parkland. Staff were very good. Just a sad set of circumstances took the edge of our visit. We would consider returning but on the proviso the room was to our needs.

Partner

2/10

Poor

29 Apr 2026

Cheryl

Waitress made the stay and she has been promoted to reception which is not a bad thing as the receptionist had a sour manner.
Bar man had no customer service either.
A wedding venue, empty and void of warmth and customer care but very pretty.

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Mohammad Tehseen

Beautiful hotel. Excellent stay and wonderful grounds and peaceful. Lovely breakfast and enjoyable but only feedback would be that a few more options on the continental breakfast would have been nice. And coffee machine made warm coffee not hot. Overall I would definitely stay again, staff were so nice and our room was just amazing. Loved this hotel. Thank you for a lovely stay. We will be back to stay again.

Family_with_children

6/10

Pleasant

30 Mar 2026

Nancy

Our room, whilst having a double bed in it was such a peculiar shape that the person sleeping on the right was bang up against the wall with the smallest of gaps at the bottom of the bed making it interesting if you needed to get out with someone in bed on your left.
Fundamentally it’s a single room with a double bed in it.
The bathroom shelf hung out beyond the top of the toilet seat when lifted meaning that the toilet seat was at a jaunty angle.
Breakfast on the Monday morning was not up to the usual standard. The buffet ran out! Yes it was topped up on request, but pay attention please. Having our plates removed mid meal by a staff member who had a pile of other customers dirty plates in her hand was an interesting method. One could consider more training is required in customer service.
The reception staff, as always, were lovely as are the staff in general. This is I believe the 6th time we have stayed at the Warbrook. We were a little disappointed on this occasion although we will stay there again

Partner

6/10

Pleasant

30 Mar 2026

Georgina

Breakfast was great. Hotel was clean. Staff excellent.
The Plumbing in our room was under standard, tap dripping and sink blocked, shower pressure very low and water temperature tepid, window sash broken, blocks of wood used to keep window open.
When reported the plumbing was informed that the plumber did not work weekends

Partner

8/10

Excellent

27 Mar 2026

Revecca

We stayed in one part of the Grange , which needs refurbishing. Not the main hotel or even the main grange building. The curtains were old , the bathroom shower unit needs descaling. The bedroom wardrobe and other furniture looked old. No safe , insufficient hangers . The bed had a very plain white duvet cover , not even a cushion or runner with a bit of colour . The external door to the building and window sills were rotten and door wouldn’t close, it didn’t feel secure. We had dogs with us so appreciated that we couldn’t be in the main house but the photos on the website of a Grange Room did not look like our rooms .

Very disappointing as it was a treat for my friend celebrating her milestone birthday which I’d mentioned to the hotel beforehand and had asked them to put some kind of birthday greeting in her room . There was nothing .

On the plus side , the amenities were fine . Two bottles of hair/body cleanser . Plus soap added the following day .

Tea/ coffee was provided and two individual biscuits on each day .

The pet facilities were nice, a comfy dog bed and a large food bowl and we appreciated being in the ground floor .

The grounds and main house were beautiful and even the Grange looked nice from the outside but not our building.

However, the food each evening was very good, and the breakfast and the staff were lovely and helpful. We had a nice time but expected the accommodation to be a little bit more up to date.

Friends_and_family Friends

6/10

Pleasant

19 Mar 2026

Andrew

Nice hotel, good rooms in the main hotel but beware of being allocated the annex which is a bit like a local community hall and not great. Lovely grounds to walk in.

Partner

6/10

Pleasant

15 Mar 2026

Stephen

Nice facilities and friendly staff. The shower was quite arkward and the water pressure was low. There was also a lot of background noise from some equipment. But, overall a good stay.

Friends_and_family Friends

8/10

Excellent

06 Mar 2026

jane

Very good value, nice room just a little walk from the restaurant and bar

4/10

Poor

05 Mar 2026

Daniel

Got put in another building a few hundred meters from the main building. Was like a ghost town! Bed was more like a single bed room was freezing cold with only a small electric heater to warm the room up. Went to reception and said the room was not good enough. Moved into the main building room was a lot better. Heating was blasting until 23:00 and no way to turn it off so this room was too warm. When getting a shower in the morning the drains stuck of sewage.

Partner

8/10

Excellent

25 Feb 2026

Dean

Very good staff -
Excellent room & location peaceful.
Good range of evening meals

Self

8/10

Excellent

22 Feb 2026

Fatemeh

Was comfortable

Family_with_children

4/10

Poor

13 Feb 2026

Glen

room not very clean

Business

10/10

Exceptional

24 Jan 2026

Sue

Excellent team including Mandy on reception who explained we’d booked a room in The Grange (separate building), when we asked she offered an upgrade for a small extra fee, to the main house and showed us her favourite room (gorgeous view of park & ducks behind). Sanya in the restaurant was excellent- food was superb too. Advil at breakfast was great. Lovely comfortable room. Very happy. Thanks team!

Leisure Partner

10/10

Exceptional

20 Jan 2026

Ansar

Great place

6/10

Pleasant

20 Jan 2026

Ildiko

Stayed in one of the Grange Rooms, average layout, bit damp when you first walk in but it was fine once I opened the door for a little bit. A map at Reception would be helpful as it took me about 10 minutes walking around trying to locate the room. Only info I received at the main Reception was that the room was downstairs. Tub in the bathroom is a nice touch, didn't have Breakfast in the end so can't comment on that. Had a good sleep though the building was quiet overnight.

Business

8/10

Excellent

13 Jan 2026

Nancy

The staff were, as always, courteous, helpful and welcoming

Partner

8/10

Excellent

11 Jan 2026

Janet

Everything was as I have staying at this venue. Fine no complaints. Suits me.

Business_and_leisure Self

2/10

Poor

03 Jan 2026

gail

Room was not clean and someone had used the toilet and not flushed
Room very tired needs up darting

Partner

6/10

Pleasant

01 Jan 2026

Lotte

Certainly not 4 stars

Leisure Family

8/10

Excellent

29 Dec 2025

Paul

Lovely clean room in the Grange annex. Staff very polite and hotel recommended

Friends_and_family Family

6/10

Pleasant

29 Dec 2025

Ben

Self service - items has run out. Coffee machine was not working

Leisure

6/10

Pleasant

25 Dec 2025

PHILLIPA

Friendly welcome but our room hadn't been set up for our child which was incredibly frustrating as it was 9:30pm and he was desperate to go to bed. They were swift but it was still 45mins until he could get into bed. Room was otherwise fine for what we paid.

Friends_and_family Family

8/10

Excellent

23 Dec 2025

James

Clean and comfortable room. Very comfy beds.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Pat

Staff were spot on

Business

8/10

Excellent

13 Dec 2025

Helen

everything was lovely, except toilet had continous small flow from cistern which was a little noisy. I reported it

2/10

Poor

09 Dec 2025

Shelley

Unfortunately there was a power cut and I was transferred to another room, the hotel is filthy

10/10

Exceptional

04 Dec 2025

Keith

Always a pleasure to stay here.

6/10

Pleasant

01 Dec 2025

Joanne

Lovely check in by the young irish lady! Very welcoming- had tea while waiting, possibly the dirtiest milk jug i have ever seen. The whole hotel is old and dated, with a bit of painting and new carpet and some interior design could have a lot more charm- comfy clean room (curtains missing multiple rings so hung all lopsided), had a shower- towels we’re in the wardrobe in the other room 😎 just odd things- it’s on the cusp of being charming but misses it… not a 4 star place as advertised, but nice non the less.

Leisure Self

10/10

Exceptional

28 Nov 2025

Glen

Beutifull place , really warm and cozy in the room.

Business

10/10

Exceptional

27 Nov 2025

Denise

Hotel is beautiful, beautifully kept, with super comfortable beds, but my biggest praise must go to the staff.
I had a very late arrival (1am) from a business meeting in London, I got lost in the lanes and there was emergency road works, I called the hotel tired, cranky and lost, Richard was so kind, patient, calm, what an absolutely outstanding example of looking after your customers, when I arrived he extended that excellence, by upgrading me so I could stay in the main house and personally showing me to my room, THANK YOU RICHARD!!
I would absolutely recommend this delightful hotel to anyone, stunning setting, beautifully executed and made to feel valued and looked after by delightful, professional staff

Business Self

2/10

Poor

23 Nov 2025

CLAIRE

Room 37 - mattress is like sleeping on a wooden floor. If you don’t want to hear neighbours having late night fun, refuse this room. The adjoining door isn’t sound proof!

Partner

6/10

Pleasant

17 Nov 2025

Angela

The deluxe room was lovely but with the condensation from the shower the bathroom cream walls were full of black streaking lines so needs a good clean.

10/10

Exceptional

17 Nov 2025

Paul

Warbrook House is an impressive country hotel set in majestic greenery, with wonderful views. The Grange offers modern and spacious double rooms with the most comfortable linen & duvets! Excellent A la carte breakfast served overlooking the lake and gardens…! Perfect for business or pleasure! Highly recommended!

Business

10/10

Exceptional

11 Nov 2025

Lucian

All good

10/10

Exceptional

10 Nov 2025

Nancy

Room was excellent and lovely & quiet

Friends_and_family Family

6/10

Pleasant

07 Nov 2025

Ann

The Grange (room 68) was clean, warm and comfortable but the walls/ceiling were rather this as I could hear people moving around. A little disconcerting at 6.30 am!!
Breakfast - the mushrooms were tinned not fresh, the scrambled eggs overcooked and why do hotels always provide tasteless tomatoes.

Self

8/10

Excellent

06 Nov 2025

Kate

The room we stayed in first was in the manor itself. It wasnt too bad but everything was tired looking However, a staff member did tell us they were doing a floor at a time and refurbishing everything, which would explain the rubbish by the back of the building where the disabled entrance was,
The 2nd night,we were in The Grange, which is a short walk from Warbrook House and the room was bigger, more disability friendly and more modern.

It is impossible to say anything negative about the staff. They were amazing. Anything we needed or anyone we spoke to were friendly, polite and nothing was too much trouble.
I had my disability assistance dog with me ans they even left a bed and a bowl out for him, which was really kind.
The restaurant was superb, with plenty of choice and a very attentive waitress too.
We would definitely stay again although probably in the Grange until everything is refurbished but I would recommend the hotel to anyone that appreciates friendly staff and superb food.

Leisure Partner

4/10

Poor

03 Nov 2025

Rukkiya

The main house is lovely, ‘The Grange’ not SO and doesn’t in anyway fit the aesthetics of the main house. It almost feels like they have decided that they require more rooms to make more money. Literally plonked some random buildings on the grounds, poor workmanship, tiling, flooring, awful interiors and badly fitted rooms. You couldn’t get into the wardrobe without getting into the space first then you could open it but had to close it in order to get out of the space. Basically no room, bad placement of what was outdated furniture that is too large for the space. Zero design, thought or consideration made to the space or quests. I am however assuming the main house rooms are well designed as per pictures but I haven’t actually seen or been in them. I knew we were not staying in the main house so it would not be as nice however, I expected a better standard than what we got. All staff were lovely (except one lady which I think may have been a manager, pretty rude), but the rest of the staff I could not fault. Polite, accommodating and attentive. There was however a lack of staff in the bar area. Food was very good and grounds are beautiful.

Leisure Family_with_children

2/10

Poor

02 Nov 2025

harun

Not as advertised, room stank and bed very uncomfortable but things get worse, they have bed bugs!!! We left the same night. Says 4 start hotel, more like a 2 Star.

Business_and_leisure Partner

6/10

Pleasant

02 Nov 2025

Ian

Grange rooms a bit tired

Business

4/10

Poor

01 Nov 2025

Mike

Rooms don’t look a bit like the picture, not in great condition and the walls are paper thin, allowing you to hear everything from neighboring rooms.

6/10

Pleasant

29 Oct 2025

Peter

Room was drive away from check-in reception. Lighting outside and parking not clear.

Business

6/10

Pleasant

25 Oct 2025

David

The website shows a beautiful building but the rooms are a 10 min walk in a separate modern building. Could not find our room because of incorrect signage. Nothing replaced in our room (soap, shampoo, loo roll). Lovely staff. Great location. Quiet. Good WiFi. Warm. No smart TV. Not sure we’d rush back there.

Partner

6/10

Pleasant

20 Oct 2025

I

We booked a last minute get away. Staff friendly and breakfast was good. Not a lot of staff around the dining area, which would have been helpful when coffee machine failed. Our room felt a little run down (stayed in different building to the main house) - no bedside table on one side, showed signs of tiredness in the decor and kept awake due to squeaky floorboards in the room above us. Good value for money.

8/10

Excellent

17 Oct 2025

Raju

Room was clean, staff was helpful. We were late for breakfast but staff made sure we had our breakfast

Friends_and_family Family

10/10

Exceptional

16 Oct 2025

Robbie

Rooms are a little tired but broadly nice for the price. Food options (the Indian) was excellent. Service was excellent

8/10

Excellent

16 Oct 2025

Chris

Absolutely fine

Really dated rooms but for the money.... absolutely fine.
Food was really good.

Would stay again

Business

8/10

Excellent

15 Oct 2025

Gerald

Ok

4/10

Poor

12 Oct 2025

Diane

Disappointing stay.

The hotel is generally considered a 4* and the grounds are beautiful however but the overall experience fell short - while clean, the room was very tired and in definitely need of a refresh.

Breakfast wasn’t great either - the bacon was very dried up, scrambled eggs were wet and sloppy and overall, the food was sub-standard and not worth paying for. While in the dining area, I overheard another guest complaining about the quality of food.

For such a beautiful building and backdrop, the stay wasn’t worth the money and was overall disappointing.

Self

6/10

Pleasant

07 Oct 2025

Gary

The room was not cleaned properly - red dust ! on the side table - moths in the towel in the bathroom.
Food very poor in the restaurant.
It’s a shame as the main building is a thing of beauty but the lodges and the food I ordered on the night are very poor. Almost £7.00 for a beer is a little too heavy also.

Business Self

4/10

Poor

06 Oct 2025

peter

Stay somewhere else!!

Room seemed shabby, and in need of a make over, floor and counter top in bathroom was dirty and stained and the bin had not been emptied from previous occupants

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Richard

Staff we’re really helpful especially the bartender all on his own with functions on in the evening, he didn’t stop once.

Partner

6/10

Pleasant

04 Oct 2025

Mrs Sonia

The grounds around the property the breakfast and staff very nice

10/10

Exceptional

30 Sep 2025

Mark

Breakfast and the location

Leisure Partner

6/10

Pleasant

28 Sep 2025

Melanie

Receptionist who just couldn’t force a smile. Nearly 3pm and the room wasn’t ready. Yet the hotel seemed empty. Cleaners and laundry were all along the corridor where I was sent. Old dirty mattresses in a skip in the car park. Will not be planning to return

Leisure Partner

10/10

Exceptional

28 Sep 2025

Mark

Lovely overnight Stay ,Very peaceful with Beautiful Outdoor Areas.10/10

Leisure Partner

8/10

Excellent

28 Sep 2025

Ian

Plenty of free parking. Bar and restaurant on site.

Business

10/10

Exceptional

19 Sep 2025

D

Excellent place

Leisure Family_with_children

8/10

Excellent

07 Sep 2025

Colette

A bit expensive for a sm room

Day reception was very nice and tried to accommodate as much as possible even though checkin wasn't till 3pm.
Grounds were lovely.
However, room was very small and a bit worn for the price. The blinds were held up by pins and it didn't seem like the could be raised or lower.

Self

10/10

Exceptional

01 Sep 2025

Simon

Excellent stY

Very good value for money and excellent breakfast.

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Lynda

Because of the age of the building there was no air conditioning. And only a tiny fan in the round. 10”

I found it was just to unbearable to sleep. Warm day and room above the kitchen. One member of staff said to mention to reception. She said they have a lot of people say about it and they should be doing something about it. Was I was checking out and mentioned to the lady there. She brushed me off and I felt awkward and hurt. She did not care.

Leisure Partner

4/10

Poor

18 Aug 2025

John

Only Double beds, no Kings

Double rooms are only double beds.
No King size beds at all. Every hotel has king size beds!
Not obvious on the booking site, misleading.
Breakfast ends at 09:30 so be warned as they will clear everything straight away.
There isn't any Air Condition in the rooms which get very hot.
The reception staff are very nice.
Not 4☆
Has great potential but suspect the owners have other priorities!

Partner

4/10

Poor

14 Aug 2025

Maria

No working toilet !

We stayed in this hotel in 2 rooms in July 2025 for 2 nights . Hotel has amazing grounds and beautiful features. Deer and ducks and lovely walks through the ground with giant chess board have been fun.
Breakfast could be improved on by providing more options, such as cheeses. Similarly, on our second day we noticed that the hotel staff stuggled with breakfast when a wedding party has arrived. You had to wait for drinks as there's only one coffee/tea chine and food as they run out quiet quickly of everything.
However, our biggest issue was the bathroom in our hotel room. The bathroom appliences were dated in the rooms and covered in limescale and rust. The biggest problem was the toilet. We noticed on the first night that our toilet didnt flush at all. Which is a problem for a family with 2 children. This was reported to hotel staff and we was ensured it will be sorted and left our key in reception the next day. As we was out in London all day we was hoping to come back to working toilet. This wasnt the case we ended up ringing and reporting the toilet issue again on the second evening. Nothing was done and they didnt offer to move us.
We was lucky we had a second room to use, however the plumbing were barely working there too.
As we checked out upset and dissapointed at our stay we was ensured we would be contacted by manager next day. Its been 2 weeks and we have rang since to never recieve a call back.
Toilet facilities should be in working order in every hotel room !

Friends_and_family Family

10/10

Exceptional

13 Aug 2025

Verified traveler

4th stay & there will be a 5th

Because of our timing we weren’t able to partake in food at the hotel at either end of the day. Unfortunate as the breakfast has always been great,
Our room was cool which given the ridiculous heat, was amazing.
The staff, as always were courteous and professional. We will continue to use this venue on our overnight stays in the Reading area.

Partner

8/10

Excellent

12 Aug 2025

nick

Relaxing cointry house break

Stunning location and grounds. The hotel is well presented, staff attentive. Although the restaurant service could be a little better. Apparently there was two menus for the restaurant and we were only offered one. Food was excellent. Super place for walks, relaxing and weddings. We will be hoing back next year for Christmas celebrations.

Partner

8/10

Excellent

11 Aug 2025

Mike

A very stately establishment set within grounds of some grandeur. I booked a junior suite but failed to determine how it would distance itself from a superior/executive double room. The surrounding area and village proved ideal for a long walk. I was slightly perturbed that the bathroom windows did not have frosting towards the top and felt self-conscious each time I had to use it. The bed itself was very comfortable and provided a solid night's sleep. The shower was nice and powerful. Breakfast provided a great start to the day with a great buffet offering and decent sixed juice glasses for once instead of the thimbles normally provided. It was a lovely stay all told but for the price paid, I expected a little more.

Business

6/10

Pleasant

10 Aug 2025

Omar

High end location, mid range hard product.

Beautiful location and grounds, let down by inexperienced/ poorly trained staff and poor maintenance. Previously stayed in high end hotels that had been bought and run on the cheap by new owners. I'm not saying this is the case, but it feels like it.