Name: Easthampstead Park - Re opening Nov2020 after full
Address: Off Peacock Lane, Wokingham, RG40 3DF, GB

10/10

Exceptional

17 Jul 2026

David

Very nice stay. Clean and in a lovely location.

8/10

Excellent

12 Jul 2026

Andrew

We stayed one night in a 4th floor room in the Hepburn annexe. The room was tidy but by no means immaculate, having a few marks of wear and tear here and there. It was also uncomfortably warm, not benefiting from any air conditioning although a desk fan was provided. As it was a top floor room it possibly suffered worse from the suns rays on the buildings flat roof. It has been an exceptionally warm summer in the UK at over 30 degrees C for several days. The breakfast was fine, of similar standard to a good cafeteria with varied choices. Overall our stay was ok, satisfactory, but nothing exceptional.

Partner

4/10

Poor

12 Jul 2026

Ed

Rooms very poor for price. Low spec, no aircon, everything slightly broken or rattling. Staff uninterested and sat on their phones trying to avoid guests.

Self

10/10

Exceptional

06 Jul 2026

Mehvish

Thank you

Self

4/10

Poor

01 Jul 2026

Yash

No air conditioning on site in the room, windows barely opened, they did not have enough fans, so were unable to provide any to us, during a heatwave.

Room had no mini fridge; no hot water to shower with across multiple rooms as all complained about the same things during time of a wedding event.

Partner

6/10

Pleasant

29 Jun 2026

Craig

Rally nice hotel. Very well presented. Room was very hot & feel

10/10

Exceptional

29 Jun 2026

Denise

26/27th/28th, Our weekend stay was for a wedding which was amazing!
I had an issue with the rooms, my fault i double booked and the reason I gave 5 stars for staff/ service was because a lady called Diana sorted everything out for me with patience and kindness ( thankyou), also the waiting staff who served the meal were excellent, the food was quick, hot and cleared the tables very quickly with a smile.
My slight dissapointment came the saturday morning of the wedding day for breakfast, because of the cancellation there was some confusion with booking it.. so turned out we hadn't.. but the manners of the member of staff slamming the bill and card payment machine on the table halfway through the breakfast and bringing 'backup' to make sure we paid the bill, even though I assured her that we were staying until Sunday and will sort the bill out then, left a lot to be desired! Extremely rude to deliver that kind of attitude during your meal, and then after the payment was made because we couldn't be bothered to argue, to say 'well, no one knows what they are doing here anyway!! 'clearly'!!
Just totally unnecessary... so maybe a little note to self on how you 'discuss a bill' to a paying guest?? .
Other than that, was a beautiful wedding in beautiful surroundings with competent staff and fabulous guests!
Thankyou for our otherwise pleasant stay!

Partner

6/10

Pleasant

29 Jun 2026

Peter

there were 2 weddings one day and 2 major functions next day so staff in short supply in the hotel. Room unbearably hot so we had to leave bedroom door open when in there. Only one coffee cup - no spoons - lip marked mugs - unwashed glasses. only bath towel on 1st night - 2nd night 2 of every towel -still only 1 coffee cup. Had to leave fan blower on for the whole time we were there. Accept we were on ground floor so windows could only open slightly but a more efficient fan would have helped. Suggest a better system of house keeping regarding clean crockery and cutlery.

Partner

10/10

Exceptional

25 Jun 2026

Hazel

This is a beautiful hotel in a wonderful setting. The hotel has recently been refurbished to a very high standard. There is ample seating outside which is great on a summers day,The grounds are kept beautifully. The hotel is an old building, unfortunately no air conditioning in the bedrooms due to the age of the hotel, but fans were provided, as we visited on the hottest day of the year.
The hotel is very welcoming, all staff are very friendly, polite and helpful… a special mention to Helena on the reception desk, what a great asset to the team, so chatty, made us feel so welcome on arrival, 5 star service.
We were upgraded to a deluxe room as a surprise for our 26th wedding anniversary, the room was wonderful.
Our stay included breakfast which was buffet style from continual to full English. My only criticism was the hot food had been waiting around for a while under the hot plates and some of the food was warm not hot.
This is a superb hotel and we will definitely be back. Thank you

Partner

10/10

Exceptional

23 Jun 2026

brian

Lovely place to go

Partner

10/10

Exceptional

21 Jun 2026

Peter

Another beautiful stay in this stunning heritage building - stayed in the main house and the room was large and spacious comfy bed high pressure shower

A great addition is the new buffet kitchen room which I think has been tastefully done modern and eligant and so much easier to help yourself to what you like - staff in restaurant and bar were kind and courteous

Added extra a charging station on site - albeit only 2 trickle charge - would like to see at least 8 maybe linked to the hotel so they can gain extra sales through selling electric

Issue with gas on second night so no lager ! Terrible if it was your wedding - we were out at Ascot races which is 6 miles away - uber booked and no issues

Highly recommend for a treat or visiting Ascot

One negative which isn’t avoided - very hot rooms but the hallways were cool and the bar cool too - fan provided but must cost a fortune to have on all night be worth looking at some hallway aircon units which would allow cool air to go under the bedroom doors ? Not feasible to put air on units in such a heritage building

Grounds stunning - shame not a hidden spa as I would definitely pay for access

Reception staff an absolute joy !

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Sam

Only a very short stay but very comfortable and a beautiful building

Partner

10/10

Exceptional

18 Jun 2026

Matthew

This place is good value and the gym is top class. Nice feel to it and lovely parkland around it. Lovely outside seating area for summer evenings. Nice feel to it.

Self

10/10

Exceptional

17 Jun 2026

LOUISE

Thought someone had been in the room whilst we were out but was told as we had left a window open it was a pigeon!

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Heather

Beautiful stay for a wedding celebration. This is our second visit and we can't wait to return. The staff were so kind and helpful, even sorting a special ground floor accessible room for me at short notice to make sure I as a heavily pregnant woman didn't have to walk very far! Breakfast is worth it, delicious. Special shout out to all the staff working back to back weddings who still find time to make everyone feel welcome and at ease.

10/10

Exceptional

14 Jun 2026

Trudi

We stayed as part of a wedding party and were in the Hepburn suite.
It's a beautiful wedding venue and a lovely place to stay over.
Really lovely room, clean and very well presented.
A lovely breakfast buffet.
The staff were all very friendly and attentive.

Partner

10/10

Exceptional

14 Jun 2026

Martin

Fabulous location. Kind staff. Good management. Would be nice if breakfast could be 8 to 11 at the weekend rather than 7 to 10 and checkout by mid day, but otherwise a lovely break in a beautiful setting

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Darren

Room was clean, bed very comfy. Breakfast was very good value. Only real gripe was the hotel bar closing at 11pm

Business

10/10

Exceptional

05 Jun 2026

Shiyane

I had a lovely stay at Easthampstead Park Hotel. The staff were incredibly friendly and accommodating, kindly fulfilling my advance request for a room with a beautiful view.

The hotel is set in peaceful, well-kept grounds, making it a quiet and relaxing place to stay. The rooms are modern, spacious, and very comfortable. Waking up to the refreshing courtyard view was a real highlight.

I’d definitely recommend it for a calm and comfortable getaway.

Partner

8/10

Excellent

29 May 2026

Monika

Overall, my experience was positive with a few minor drawbacks. My room was located in a separate building, just above the gym. There were no lifts, so this could be an issue for people with mobility issues. The room itself was on the smaller side but had everything I needed for a comfortable stay. The bed and pillows were really comfy.

However, one downside was the loud music coming from the gym. Even though my room was two floors above, the noise was noticeable and a bit disruptive at times especially when trying to fall asleep.

A plus was the free and ample parking available, which made things very convenient. Overall, it was a decent stay with a few areas for improvement.

Self

4/10

Poor

29 May 2026

Deepak

No air-conditioning in the rooms was a nightmare in peak May sunshine this year.

The hotel itself and grounds are beautiful

Partner

10/10

Exceptional

28 May 2026

Gordon

We stayed in one of the family rooms which the sofa bed was made up ready on check in. Large room with plenty of storage. Lots of parking and check in was quick & easy. The grounds were fabulous with many hours spent sat outside enjoying the scenery. Will definitely be staying again.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Scott

Great parking. Hotel is lovely. The room was clean and smart. Even had a pod that blows cool air, qhich was great as ithad veen the hottest day of the year so far. The bathroom was big and clean. Overall a great stay.I highly recommend rhis hotel

10/10

Exceptional

24 May 2026

Faisal Ahmed

Our experience at Easthampstead Park was exceptional, and the staff displayed outstanding professionalism and friendliness. We highly recommend Easthampstead Park.

Partner

10/10

Exceptional

19 May 2026

Jonathan

Wifi was good. Staff great and room was clean and comfortable with free biscuits and a coffee maker. Bathroom was great with a rain and normal shower.

10/10

Exceptional

14 May 2026

Amanda

A full shining five stars. I loved the hotel, grounds, decor, food, reasonable drinks prices - everything

Business

10/10

Exceptional

07 May 2026

Karen

Lovely building.
Clean, luxurious, very well appointed rooms.
Lovely receptionist.
We hope to return when in the area, as this was a flying visit.

Partner

10/10

Exceptional

14 Apr 2026

Mr Phillip

This used to be my school until 1982 and it has been lovingly restored into a beautiful hotel with great amenities in amazing grounds.
Ample parking and a safe environment leads to a peaceful and relaxing stay.

Self

10/10

Exceptional

11 Apr 2026

Paulette

Clean room, comfortable bed, good parking, friendly staff

Friends

10/10

Exceptional

09 Apr 2026

Sandra

Was a lovely break hotel snd food lovely and a nice walk available

Partner

10/10

Exceptional

31 Mar 2026

Kerem

Really clean room. Lovely grounds and entrance into the lobby. Everything was perfect. Usually hotel rooms in these places are noisy and cold but this was perfection. Staff were really nice too.

Partner

10/10

Exceptional

22 Mar 2026

Kemal

warm hospitality in a calm wilderness

Business

10/10

Exceptional

18 Mar 2026

Lisa

Great hotel great parking lots of spaces. Lovely big rooms and very comfortable bed. Lovely setting and fantastic outdoor seating for when the weather is bettter. Food was ok nothing special, the fist night we were there, there was 5 things not available on the menu which left you with very little choice as the menu is quite limited. My husband asked for vanilla ice cream for dessert , but some how ended up with coconut, which wasn't even on the menu. Hence the second night we went elsewhere for food.

Partner

10/10

Exceptional

15 Mar 2026

Fabio

Excellent stay

Self

10/10

Exceptional

04 Mar 2026

Alistair

Great

Self

6/10

Pleasant

01 Mar 2026

Joanne Michaela

Really attentive staff at the bar a big thank you to Jack for serving us on Friday.
Mixed reviews on the room, one couple moved because of noisy guests my upgrade given to another member of our group so that was annoying and only one charger working so not able to charge our car.
Other guests being disrespectful to the adjoining property smoking out of the window !
Bed really comfy abc a fabulous shower and lovely toiletries.
Bill needs to be a bit clearer as it’s not obvious what you have purchased.
Most of my issues was other guests which isn’t the hotels fault - just my upgrade should be given to me.
We will stay again but prefer the main house as long as the window isn’t left open as I can’t reach it to close.

10/10

Exceptional

20 Feb 2026

Joanna

Worked very well for us, lovely place and lovely breakfast.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Claire

Very helpful chap on reception when i arrived at 9.30pm, helped me with the electric charger!. Room in main house very nice and comfortable bed.

Business

10/10

Exceptional

12 Feb 2026

Serena

Great stay. Characterful hotel. Lovely setting. Comfortable and very clean room. Friendly and helpful staff in particular the receptionist. I didn't have breakfast so can't comment on that, but I was there for a wake after a funeral, and the food for that was delicious.

Self

8/10

Excellent

12 Feb 2026

Caroline

Excellent room...good value for money. Staff very helpful especially reception staff who helped me have a coat i had left behind posted backcto me.

8/10

Excellent

02 Feb 2026

Mohit

Very Beautiful property, well-maintained on the outside with minor issues inside but for the price we paid there's nothing to complain much. Only issues were - we had dinner in the restaurant first night and it was not good , very average, I ordered the chefs special chicken main and it wss really very bad that I hardly ate it, the desserts were very average too. Breakfast next day was decent, but some of the staff at breakfast were a bit unfriendly and rather rude however the staff at reception especially the lady who checked us in was extremely nice and courteus as well as very efficient.

Leisure Friends

10/10

Exceptional

30 Jan 2026

Christine

Room was clean and spacious. My room was in the annex part of the hotel.
Breakfast was lovely and good options available. Staff were polite and helpful

Leisure Friends

10/10

Exceptional

28 Jan 2026

Sam

Great gym, impressive building and lovely rooms

Business

8/10

Excellent

27 Jan 2026

Michael

The room was very well presented, quite compact and very warm, which was a shame. We opted for the breakfast and unfortunately the avocado was not ripe enough to eat, which spoiled my breakfast experience.

Very impressive hotel with spectacular details - I would definitely stay there again, but choose an alternative breakfast.

Business

10/10

Exceptional

25 Jan 2026

Adrian

Very clean room. Perfectly cooked poached eggs.

Self

10/10

Exceptional

25 Jan 2026

Karen

Great

Leisure Partner

10/10

Exceptional

24 Jan 2026

Alistair

Clean and comfortable, great cocktails and nice coffee.

Partner

10/10

Exceptional

04 Jan 2026

Alison

Amazing hotel, friendly staff, great food, comfy bed and great value for money

Friends_and_family Friends

10/10

Exceptional

03 Jan 2026

Phil

Great experience, great rooms and great breakfast. What more can we say other than Grrrrweeaaatt

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Dawn

The disability access of the property and in room were first class

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Paul W

Easthampstead Park Hotel is an exquisite and majestic 4 Star Country Hotel! Every aspect of the hotel speaks of high quality from the spacious rooms to the beautiful decor throughout to the professional & friendly approach from all the Hotel staff! Highly recommended!

Business

10/10

Exceptional

27 Dec 2025

Imogen

Clean and comfortable room, quick and efficient check in, great value for money.

Partner

10/10

Exceptional

26 Dec 2025

Pete

Very warm welcome and friendly staff, room was perfect and we had Christmas dinner which was excellent, couldn’t be happier

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

Jac

Loved everything about it beautiful location, food was delicious ambience petfect

8/10

Excellent

24 Dec 2025

Grant

Bar hours poor

8/10

Excellent

12 Dec 2025

Edward

The room was cleane and well presented. Being a large property, some distances between places. Breakfast was disappointing, the scrambled egg was stone coldcoldserved on a cold plate that was very small.

10/10

Exceptional

10 Dec 2025

Peter

Staff at the hotel were excellent. Our stay was only one night however this hotel is a fascinating building our breakfast was excellent. I will definitely stay here again .

8/10

Excellent

07 Dec 2025

malcolm

Breakfast was slow but very good

Leisure Partner

6/10

Pleasant

07 Dec 2025

Elizabeth

Room was clean, good condition. Staff were friendly and attentive. Breakfast was busy and the dining room felt cramped, staff were rushing around and the quality of food was poor.

10/10

Exceptional

05 Dec 2025

Sesan

It was a spacious room and the whole hotel was beautiful. The food was good and the grounds were lovely for walks.

Leisure Family

10/10

Exceptional

03 Dec 2025

George

Room very nice and comfortable although heating was not working when we first arrived.

Partner

10/10

Exceptional

30 Nov 2025

David

Lovely quiet and clean room. Staff very friendly and helpful.

10/10

Exceptional

18 Nov 2025

Jordan

Very nice room, room got upgraded for a little cost. Definitely worth the money.

10/10

Exceptional

16 Nov 2025

NICHOLAS

Comfortable room

Friends_and_family Friends

10/10

Exceptional

09 Nov 2025

Hannah

Room was clean. Staff were friendly.

8/10

Excellent

09 Nov 2025

Shirish

All was wonderful

Leisure Partner

10/10

Exceptional

03 Nov 2025

Simon

Excellent staff and a wonderful building

Business Self

6/10

Pleasant

29 Oct 2025

simon

great

Friends_and_family Family

8/10

Excellent

23 Oct 2025

David

Clean room, decent parking, lovely reception staff (very helpful)…

Business Self

8/10

Excellent

19 Oct 2025

Matthew

Super

Very good staf all round. A smile goes a long way!

Partner

10/10

Exceptional

18 Oct 2025

Diane

Everything was excellent. Staff very helpful Breakfast was very good with varied choiced

Partner

10/10

Exceptional

12 Oct 2025

Azmy

Overnight stay

Comfortable clean room, spacious . However there was no safe and no shower cap provided . Every room should have a safe

Friends_and_family Friends

6/10

Pleasant

11 Oct 2025

Helen

Some attention to details required

The hotel rooms are very overheated with no thermostat to control the radiator. Made for a very uncomfortable sleep and we had to open the window to remove as much heat as possible. This is also ridiculous for a hotel which claims environmental credentials!

We were also very aware of cost cutting measures. Only one loo roll provided and no tissues. Highlighted by them hiding the tissue box cover in a wardrobe!

Our shower flooded the bathroom and we felt that the paintwork etc was just a bit grubby.

We were also disappointed that when we went to check out that reception was not staffed. We waited over five mins and went to look for staff but found none! This really doesn’t present as professional standards.

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Francesca

The stay was seamless from arriving to checking out. I had dinner both evening at the bar and restaurant, and both were lovely. The grounds to the hotel are just stunning and the gym is well equipped. It would have been good to have had information in the room about the services and the hotel. The QR code didn’t work in my room. Great stay and would come back.

Business

6/10

Pleasant

07 Oct 2025

richard

No staff frequently on reception or room service so had to go down often to access them

Dinner girls seemed very indifferent to their work

Disappointing

Self

10/10

Exceptional

06 Oct 2025

Tanveer

staff were welcoming, hotel was beautiful and the grounds

Leisure Self

10/10

Exceptional

04 Oct 2025

joanne

Stayed in the annexe building verses the main one and albeit smaller room the bed was super comfy and quiet - easy parking and electric charging - could do with cars being moved once fully charged as only 2 charging points - great shower and lovely toiletries

Leisure Friends

8/10

Excellent

28 Sep 2025

Siobhan

Clean room , did have a bizarre challenge although we were staying as residents for an evening wedding reception we were refused service at the residents bar as we were going to the wedding! The wedding was running late had to help staff clear the room and wait over an hour before we could get a drink!!

Leisure Partner

10/10

Exceptional

25 Sep 2025

Jack

Extremely safe and well maintained property. Staff were very friendly.

Business Self

2/10

Poor

22 Sep 2025

Jatinder

No cleaning dust everywhere no clean bed sheet dump in bath no good breakfast service no good behaviour I am really disappointed

6/10

Pleasant

22 Sep 2025

Jackie

The staff were amazing, helpful, polite and professional, I would suggest changing the pillows, as they were far too big and uncomfortable.The breakfast is great value for money, which was lovely, sadly our evening meal I felt was overpriced for the amount we received, compared to the bar meal we had the following day, which was amazing. The cleanliness was rather lacking in places, with cobwebs hanging in the corners and over the actual bed of room 217, there were dead flies on skirting boards behind the curtains and rubbish on top of the wardrobe, infact 5 empty champagne bottles and dusty coat hangers to be precise. Fantastic setting for weddings and events I feel, but not for weekends away.

Leisure Partner

8/10

Excellent

20 Sep 2025

Stuart

The staff in the hotel were very helpful. The bar staff were great. The gym was a really good gym.

Business Self

10/10

Exceptional

14 Sep 2025

Oliver

Size of rooms and high quality throughout

Business Self

10/10

Exceptional

13 Sep 2025

E

Wonderful stay

8/10

Excellent

07 Sep 2025

Matthew

Ok. Decent value

Great hotel. Bar service was dreadful. Barman kept disappearing leaving 3 people waiting 10mins to be served. When I got food it was luke warm at best. Such a shame as everything else was good. Great surroundings. Comfy room.

Self

10/10

Exceptional

25 Aug 2025

Stephen

A beautiful and Great hotel very friendly staff, will defiantly return the only thing which is minor, but the room didn’t have aircon a fan is in the room but aircon would’ve been nice, it was very hot in the room this hotel is a perfect getaway, I found Expedia to be the cheapest option

Leisure Partner

10/10

Exceptional

24 Aug 2025

Angie

This was a return visit to celebrate our wedding anniversary. I have to say all of the staff were so attentive and welcoming with professionalism added.

We were greeted in our room by a special little touch with a card and mini cakes…lovely.

Our only disappointment was the time it took from ordering our main to receiving it was 55 minutes. The breakfast was wonderful also and served promptly with a smile.

Thank you for another lovely stay at your beautiful hotel.

Leisure Partner

10/10

Exceptional

18 Aug 2025

Anoop

Comfortable grandShort stay with gorgeous grounds

Grand , delightful, perfect wedding venue or short stay . I had a mansion room , paid extra , was smaller than expected . Very warm at night need the fan provided . Fairly clean and updated . Room was freshened up in a fashion for the 2nd night , after a very sweaty first night could have refreshed pillow covers but didn’t . Food was expensive and very limited at the hotel . Opted to eat elsewhere the 2nd night . Grounds are gorgeous . Sunny days sat out . Gym is large and very well equipped . Cooked breakfast good , continental limited .

Business

8/10

Excellent

05 Aug 2025

Valentina

Room was not ready at 4 p.m. and was pretty dirty but the hotel claimed it was cleaned in under 10 minutes.

10/10

Exceptional

05 Aug 2025

linda

Beautful grounds. Quiet .

Leisure Self

10/10

Exceptional

30 Jul 2025

John

Superb

Outstanding hotel and the bar/restaurant was reasonably priced. Would definitely return.

Business

10/10

Exceptional

27 Jul 2025

Joe

The hotel was beautiful
The staff were friendly and polite
The room was prestige and modern
The grounds were like being at a Manor House in the countryside
Easy parking
Will definitely be staying there again and would recommend it 100%

Leisure Partner

8/10

Excellent

25 Jul 2025

Kenneth

Lovely place, attentive, helpful and very polite staff. Food was good but maybe could do with a little more choice, especially for kids or the more fussy eaters. Would stay again.

4/10

Poor

23 Jul 2025

Marie

Mrs Anatole

The hotel is beautifully but lack of Air-conditioning in the room was nightmare. Unable to sleep was too hot also lack of simple facilities like fridge its not worth the money its overpriced..I had to ask for upgrade but the receptionist said they dont have fridge in bedroom and was given small fan cheap wont do nothing for this weather.Never again

Partner

10/10

Exceptional

21 Jul 2025

Ann

What a find. Gorgeous hotel, great facilities and wonderful staff. What’s not to like

Leisure Family

10/10

Exceptional

20 Jul 2025

Richard

Excellent check in and welcome from Helena on reception. Room was hot because of the weather but there is a fan. Hotel and grounds beautiful. There were 2 weddings going on. Gym great. The ladies at breakfast looking after everyone were fantastic! Hot breakfast ordered, didn’t have to wait long. Had noticed previous review where someone mentioned waiting. The ladies were attentive despite people being in the wrong place. The hotel clearly had signs and asked if you were wedding guests. Wedding guests had a separate room. Breakfast choices were good and food delicious. The staff here are brilliant in spite of guests causing confusion. Seriously the staff were fantastic and we would definitely return. Many thanks. Helena was there in the morning. Efficient and lovely smile. Rate A***

Leisure Family

8/10

Excellent

14 Jul 2025

Jack

Wonderful grounds, including plentiful green space to walk round. Hepburn house does not have air conditioning and windows with very limited opening function, which made it a pretty hot and sticky stay in 30 degree heat. Furthermore, the East Park Gym is directly beneath the rooms, as a result, we were woken up at 8AM by people flipping tractor tyres and having an outside exercise class.

Leisure Partner

8/10

Excellent

12 Jul 2025

joanne

Beautiful property with sweeping drive - really comfy beds - no air con but fans provided

The reading light in room 108 stays on so this could do with sorting - I used my initiative and wrapped a sock and flannel over it.

All staff on reception bar and restaurant super nice and helpful

Wil book directly next time as definitely cheaper and it’s such a lovely hotel perfect for Ascot !

Would be ideal if a swimming pool and jacuzzi was available I might book a longer stay.

Leisure Friends

8/10

Excellent

06 Jul 2025

Craig

Not the standard you’d expect expect

The main building is very impressive along with the grounds.
We had a nice room in the Hepburn Building.
Bit disappointing when one of us was woken up early in the morning with the loudness of the music coming from gym.

Breakfast was a bit unorganised as well, after ordering our drinks and hot breakfast it to a lot longer than you’d expect for the food to arrive, to the point that a member of staff came over to ask if we had ordered.
No butter came for the toast which I’ve never had before and when we asked for some it felt like it had just come out of the freezer.
For the status of this hotel and the cost of the room, it was disappointing that these things happened. We travel a lot and have had much better experiences at many places of lower standard and cost.

Partner

6/10

Pleasant

22 Jun 2025

MATTHEW

Lovely staff but overpriced for what you get.

Staff were amazing. But when you’re paying £260 per night for a room, I would’ve expected far more than what we receive. It was quite small and the temperature was way too high. It was a summers evening, and the hotel did provide a fan; But the temperature was still unacceptable and the fan had a little or no effect. You couldn’t even open the windows very much to let air in.

Business Partner