Name: Dial House
Address: Dukes Ride, 62, Crowthorne, RG45 6DL, GB

6/10

Pleasant

20 Jul 2026

Carol

This hotel is about to close for renovations.
There was loud noise coming from an appliance or equipment downstairs late into the evening.
Staff were helpful and friendly.
Situation is convenient for accessing Camberley.

Family

6/10

Pleasant

08 Jul 2026

Susan

We had a good welcome. We went straight out after booking in so didnt notice things that were missing: no sugar, no hair dryer and no password for the wifi. The hotel manager came straight away to give us what was missing. Later noticed the kettle kept turning off but didnt get him to come back again. The bathroom was quite grubby. The linen was clean and there was a fan in the room which did help.

Partner

6/10

Pleasant

23 May 2026

Peter

This property had recently changed hands and was under major renovation. The previous owners were still managing the hotel while this reconstruction was happening. They were anxious to be of service during this time.
The restaurant in the hotel was excellent and known locally as serving excellent Middle Eastern food.
When complete, this location will probably become well recommended.

Self

10/10

Exceptional

11 May 2026

Emma

Very friendly staff thoroughly enjoyed my stay. Property is in our old house so could do with a little updating but it’s not a problem. Resturant downstairs was amazing. Will definitely stay and eat again.

10/10

Exceptional

13 Mar 2026

Julie

The property was clean and tidy. The curtains and the bedspread looked a bit dated. The shower cubicle looked a bit worn but the shower itself was hot and had good pressure.

Partner

10/10

Exceptional

19 Feb 2026

Mark

Friendly staff that couldn’t do enough to accommodate. I stayed while working nightshifts and they would organise to service the room outside of normal hours always checking if I needed towels tea coffee etc. I have stayed multiple times and will definitely stay again

8/10

Excellent

06 Feb 2026

maria

Very friendly and helpful owner

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Richard

Basic accommodation but convenient and good value. Cannot comment on food. Excellent communication regarding adding a night. Would stay again if in area.

Business Self

8/10

Excellent

05 Oct 2025

Adam

I booked this hotel when working in the village. It was very convenient with it being walking distance to the high street and various amenities. Parking was easy and convenient when I arrived around 5.30pm. The room was comfortable, but in need of a little touch up from patchy decorating, and the twin room was a bit short on space with an outward opening ensuite - this was passable though. Staff were friendly and on hand to help if needed until late. It was a comfortable stay, and have already booked to stay again. It is a greatly convenient hotel with lots nearby; free and easy parking; comfortable beds and quiet; so ideal if you're not expecting a chain brain quality of decoration.

Business_and_leisure Self

10/10

Exceptional

26 Sep 2025

Sandra

I thoroughly enjoyed my visit staff couldn't do enough for you made you feel really welcome the Room was very comfortable enjoyed the bar I will go back again they went above and beyond can't recommend this hotel enough

Friends_and_family Family

10/10

Exceptional

17 Sep 2025

Clint

Nice

Lovely place

Business

2/10

Poor

10 Sep 2025

James

The room was in a poor dirty condition. The main light was broken, the plug for the kettle was damaged with exposed earth pin, there was the previous guests biscuits on the floor, the shower was dripping and hadn’t been cleaned as the previous guests hairs were in the tray.
The staff were not available to report issues too.
Whilst it was a budget hotel I feel it failed to reach even this standard, the rooms have been crammed in so close you are able to hear everything other guests do and say.

Leisure Family

2/10

Poor

06 Sep 2025

Verified traveler

The room was very dirty. Spiders in the corners, filthy windowsill and net curtain was dirty. On arrival we asked for breakfast and what time it was. The receptionist didn’t know then came up to our room and told us it was served between 8.00 and 10.00 a.m. Advertised having a hairdryer. There wasn’t one. Went to breakfast room at 8.30 a.m. with wet hair to be told there was no chef and no breakfasts were being served. The receptionist did find a hairdryer from another room then we had to try and find somewhere else to eat but places nearby were all closed. There was no manager present to complain to. Just a very bad experience. We’ve stayed here before and this visit was NOTHING like the last one, which was better.

Business_and_leisure Partner

10/10

Exceptional

03 Aug 2025

Colin

All I needed was a single bed with a shower, WC and basin. That I got - for under £50. Remarkably good value for Berkshire. It was all very easy, the areas nice, and the man who greeted me and said goodbye was very friendly and obliging. I'll certainly come back when I'm next in the area

Leisure Self

4/10

Poor

27 Jul 2025

Paul

Very run down single room was tatty and not very clean. Sink not Working properly black hairs on bathroom floor door tatty and dirty paintwork. Bed uncomfortable. Whole room is in bad state. I have pics to show this.

Leisure Self

8/10

Excellent

27 Jul 2025

Verified traveler

Really friendly, helpful and welcoming staff.
Comfortable bed. A quiet area, giving a good nights sleep.The price reflects the 'luxury' you'll get, however, our stay was perfectly fine and we would definitely stay here again .

Friends_and_family Friends

8/10

Excellent

27 Jul 2025

Sue

Comfy stay in residential area

Older style property. Downstairs a comfy bar and a good sized breakfast room. Nicely upholstered furniture. Very friendly welcome. Upgraded to larger room. Ensuite good shower. Quiet area. Comfy bed. 10 hours sleep! Breakfast served with a smile. The cooked breakfast best my husband had had. All in all very pleased. Will be back

Partner

8/10

Excellent

29 Jun 2025

Alice

Comfortable affordable stay

Business Self

8/10

Excellent

22 Jun 2025

Jeanette

A reasonable stay for a reasonable price

We stayed for an overnight stop visiting friends. We weren't looking for a fancy hotel so i was not disappointed with Dial House. We had a reasonable rate for a reasonable room. The decor was a bit tired and the bathroom needs a good scrub but overall it served our purpose and was not at all unpleasant.

Partner

6/10

Pleasant

30 Mar 2025

Angela

The staff were resoecrful and accomdating the room well perhaps it needs an upgrade cieling peeling wallwaper and the shower needed attention with a major leak but i was visiting family so only slep there so it met my needs

Friends_and_family Family

10/10

Exceptional

09 Dec 2024

Nick

Lovely comfortable stay

Very pleasant stay. Nothing was too much trouble. Was upgraded on arrival to a twin bed room which was easier access for me as I was unfortunately on crutches. Lovely breakfast and friendly staff. Would highly recommend.

Partner

10/10

Exceptional

05 Dec 2024

Mx rayne

Mother and son stay for a family event nearby

This lovely hotel is such a gorgeous little place and inviting as well, the room was spacious and clean with tea/coffee station in the room, with a en suite bathroom with shower in.

We had breakfast in the Quant dining room area and I must say it was delicious, the server we had was very hospitable and funny. He did tell me his name but I forgot but he had a bald head and glasses.

I shall definitely be visiting again next time we are up this end of the country again.

Friends_and_family Family

10/10

Exceptional

01 Dec 2024

Timothy

Will use again

Business

8/10

Excellent

27 Nov 2024

Dean

Good value.

Very good value. The rooms aren't the best but comfortable and good for the cost. Nice bed. Slept well. Friendly family hotel and excellent breakfast. I would definitely use again.

Business

6/10

Pleasant

27 Nov 2024

Verified traveler

Overpriced and not that clean

Overpriced for the room I had and wasn’t very clean !
Room could do with a clean and paint, shower dripped constant, sink was blocked,

Business

4/10

Poor

10 Nov 2024

Mick

A tired building. No shower gel, one bottle of shampoo half used. Cobwebs from bedside lamp to the wall, toilet not cleaned properly and mattress worn out.

Leisure Partner

6/10

Pleasant

11 Oct 2024

Verified traveler

Basic hotel.

A pleasant place. Rooms clean but quite basic. Room was not serviced everyday.
I choose a continental breakfast but not much choice
The central heating did not seem to come on.

Self

10/10

Exceptional

19 Sep 2024

Stefanie

Lovely clean room

A very last minute booking as I was attending a friends party & didn’t want to drive home. Lovely, clean, comfy room with everything I needed for a last minute crash.

Self

2/10

Poor

11 Sep 2024

Anne

Quite the worst place I have ever stayed in. Dirty and unhygienic. Black mould in the shower unit and around the floor areas. Dirty patches on the bathroom door. Black mould on the inside of exterior door and door curtain. Skirting boards had dirty marks and dust on them.Toilet brush was long past its best and rusty. Cheap pillows and bed linen, not quality Egyptian cotton as stated in the description. We had to pay £20 cash each for 2 dogs, which was pocketed by the person showing us to the room. Certainly a long, long way from value for money.

Partner

4/10

Poor

10 Sep 2024

blessings

This place is a mess. The curtains are covered in dust, the stairs are filthy, the railings and window sills are completely covered in dust, and the picture frames and wall hangings are dusty too. The staff told me they only change the bedding every 3 days, and the edges of the carpets are very dirty and dusty. I even had to remind the staff to empty the bins, remove dirty cups, and restock the coffee, tea, and sugar.

Business Self

10/10

Exceptional

08 Sep 2024

Donna

Lovely quiet hotel. We were upgraded to a downstairs room with doors opening on to the garden. Great for the dog. Would definitely stay again.

Leisure Pet

8/10

Excellent

12 Aug 2024

Verified traveler

People helpful. Needs newer things in room especially room 14. Flush, exhaust string ,bedside cabinet. Hot water not there at 10 am
But was ok for one night . Convenient, parking easy.

Friends_and_family Family

8/10

Excellent

11 Aug 2024

Austin

A cool little BnB.

8/10

Excellent

10 Aug 2024

Jackie

Top floor room

A great price hotel room which was basic- but suitable.
The room definitely needs a make over. Toilet refilling all night, stained lampshade ( !) old fashioned carpets/ furniture and terrible paintwork finish on walls.
However, bed comfy & clean, kettle/tea & fan provided. Towels clean & quiet location.
Cant expect too much for the price & so this was exactly as we imagined.

8/10

Excellent

06 Aug 2024

David

The room was clean tidy and large. The shower was fatefully located and the bathroom was smart. The staff were polite.

Leisure Self

8/10

Excellent

02 Aug 2024

Mathew

A comfortable property on the outskirts of Farnborough. Lovely breakfast with a very helpful owner. Lots of on site parking.

Business Self

10/10

Exceptional

17 Jul 2024

Jerry

Nice

Business Self

10/10

Exceptional

14 Jul 2024

Gina

Sayed's hospitality was over and above any other hotel we've ever stayed in. Would certainly stay there again and recommend to our friends. Excellent stay.

Leisure Friends

10/10

Exceptional

06 Jul 2024

Brian

Kindness goes a long way

It was perfectly fine. I was attending a conference in a nearby school and the owner offered to drive us there because it was raining. Very decent of him.

Business

10/10

Exceptional

30 Jun 2024

Li

A huge thanks to the staff of the hotel. Very friendly and considerate. I forgot my watch in the room and they help find it and return it to me. The hotel is very near to Wellington and hence it is really convenient for me to attend school's activities.
Strongly recommended!

Friends_and_family Family

6/10

Pleasant

21 Apr 2024

Richard

Quiet location

Not particularly good value but walking distance to the family venue for our family celebration.

Friends_and_family Family

2/10

Poor

01 Feb 2024

Biju

Room roofing was leaking and floor is full of water, could not able to sleep, no heating in the room, no hand wash , no drinking water, said to drink from toilet pipe , total horrible situation and please don’t go and do not book Dial house hotel, in Crowthorne , complied to manager, no response

Business Self

6/10

Pleasant

25 Jan 2024

Andrew

The host was very helpful and pleasant, room, parking,
Location was great,
Walls a bit thin and bed not the most comfortable unfortunately

Business

2/10

Poor

22 Jan 2024

Kepha

It neefs inprovement

We were guven a cold room for the night. I walked in the cold to look for manager as the phone waa not working. He finally gave us a mobike electric heater which would not heat the big poirly cleaned room in the back. One of the radiators was not working. Thevothercwent cold shorrly before midnight as they put off heating.
We didnt showr that night and in the morning too as the shower had cold icy water. It was my secinf time to use this hotel. The furst time i lost my perfunlme when i forgot my box in the lounge.
Overrall, its not value for money and i will not be going back there.

Partner

10/10

Exceptional

01 Jan 2024

Aron

Simple, quiet hotel

10/10

Exceptional

06 Dec 2023

Ali

I have stayed here multiple times. Cheapest in area. Good staff.

Business Self

10/10

Exceptional

10 Nov 2023

Verified traveler

Good value

All good. Good value. Recommended

Business Self

4/10

Poor

17 Oct 2023

Christopher

7 night stay. Bed linen never changed, shower drain blocked for 2 days, towels only changed once and only when asked. Have a bar and restaurant but nobody ever used them. Staff around only occasionally checked out by leaving the room key on a locked office door. 3 times I returned to the room to find the door not closed completely.

Leisure Self

10/10

Exceptional

17 Oct 2023

Ian

Poor

Paid for a double bed got two single beds pushed together very uncomfortably

Business

10/10

Exceptional

05 Oct 2023

Rebecca

Welcoming and lovely hotel

Lovely hotel with friendly and accommodating staff. Multiple stays and very welcoming, excellent value for money. Spacious light rooms with extremely comfortable beds. Highly recommend.

Self

10/10

Exceptional

05 Oct 2023

Rebecca

The staff are friendly and very helpful. The room was lovely, immaculate and very clean. Very comfortable bed. Convenient location with the High Street just up the road.

Self

8/10

Excellent

29 Sep 2023

Kevin

Recommended a good hotel, comfortable and very good value

Business Self

8/10

Excellent

21 Sep 2023

jonathan

Old property. Needs a bit of a facelift but very affordable. Very good staff. Will stay there again.

Leisure Self

4/10

Poor

08 Sep 2023

Verified traveler

I guess you get what or less than you pay for. Dirty carpets. Sheets did not fit bed. Shower was more of a trickle. Direction knob on shower broken. Electric socket not fixed adequately to wall. The whole room is need of a thorough updated

Partner

10/10

Exceptional

28 Aug 2023

Gregory

Not a bad smaller hotel. Basically clean, and good to use.

Leisure Self

2/10

Poor

28 Aug 2023

Charlotte

Was not expecting much for the price point but was not expecting a very dirty room which looked like hadn’t been cleaned for months. Electrics looked un safe and for some reason the mirror got burning hot when the bathroom light was left on for some time. Carpet was in a very poor condition and bathroom was covered in dust dirt and pubic hairs. When this was raised with the management nothing was done in the whole 7 days were there and the bathroom stayed unclean as there was a ball of fluff and hairs that was there for the duration of our visit.

Leisure Family_with_children

2/10

Poor

31 Jul 2023

Piotr

Bitten

Bed bugs room 8

Business

6/10

Pleasant

20 Jul 2023

Thomas

Fair price

Business Self

4/10

Poor

14 Jul 2023

Mr David

No thanks

TV didn't work, obviously set up by somebody who didn't know how an ariel works. Some dodgy wiring for the kettle, a chocalate block wrapped in tape. Not enough room to swing a cat.

Business

8/10

Excellent

14 Jun 2023

john

room / bathroom could do with a little TLC in places, but clean, good sized room, and convenient to the local high street for cafe/ restaurants etc. Slightly confused by information on line, as there isn't a restaurant, but they fdo offer \"breakfast\", included on certain tariffs

Business Self

8/10

Excellent

16 Mar 2023

Kirsty

Friendly service above and beyond

The staff were very friendly and helpful, even offered to carry my suitcase upstairs and they also stored my case for the day after check out. The hotel itself was nicely presented, though the room was a bit dated in style. It was clean, warm and comfortable. There were tea and coffee facilities and mini showergels. The bed was comfortable. The pipes are loud which woke me up at one point, but otherwise it was in a quiet area.

Business

8/10

Excellent

07 Mar 2023

Steve

Polite staff clean convenient

Leisure Self

2/10

Poor

26 Feb 2023

Verified traveler

Unclean / Dirty

Dirty rooms, carpet dirty with bits embedded within, bedroom smelled damp, towels smelled of urine, cupboards all broken, kettle was filthy see pics although they did offer to change the kettle i didn't feel it was safe to stay as i explained to the guy on reception its not up to suitable standard and I asked for a refund the same night to go elsewhere but it was declined. I left for another hotel the same night anyway but still want my money back.

4/10

Poor

24 Feb 2023

Andy

Not for me thankyou!

Very disappointed to say the least.
My room was no.2, which was on the top floor. Arrived at 11.15pm and walked into a fridge as someone had left the window wide open and the radiator had turned off at 11pm.
No night time staff, so suffered the cold all night as the duvet was a summer weght and the temp outside was 3c
In the morning i went for a shower but when I turned on the water, black bits came out of the shower and there were hairs all over the shower head! I used the sink the give myself a good wash but when I wanted to drain the water to get fresh water, the plug wouldn't pull up.
I complained to someone at reception on my out and when I asked for a copy invoice he just gave me a vague look.
I definitely wouldn't stay there again!

Business

6/10

Pleasant

23 Feb 2023

Tania

Room was tidy & bed comfy howver on check in tv didn't work as fuse had tripped. This was fixed but then in the night fuse tripped again and took all lights and electricity out in room. No staff around to fix so ended up having to have a cold shower in the dark to make my fommitmente the next morning

Business Self

6/10

Pleasant

18 Feb 2023

Verified traveler

Disappointing

Price was good and room was clean but no pressure in hot water made taking a shower near impossible.

Business

8/10

Excellent

03 Oct 2022

Tap

Very good

Business

10/10

Exceptional

22 Sep 2022

Phill

Dial House for a great stay

Really enjoyed my stay at The Dial House - nice quick check in and happy with room nice clean and bed linen immaculate!
Wasn’t in mood for drive out for food so opted for a beer and curry and it was outstanding!!
Breakfast was equally as good and although I didn’t indulge there was plenty of yoghurts fruit cereals and lots of drinks to choose from. The traditional breakfast was beautiful and plentiful kept me going all day !
Definitely stay here next time I’m around Wokingham- home from home atmosphere with great staff.

Business

10/10

Exceptional

01 Aug 2022

Mrs C M

The owner/manager was most efficient, helpful and friendly. A very pleasant stay and would recommend The Dial House as an excellent B&B.

Friends_and_family Family

10/10

Exceptional

22 Jul 2022

Rajesh

An ideal stay for me and my wife. Accommodated our needs and the host, Syed provided good customer service.

10/10

Exceptional

23 Jun 2022

Thomas

Everything very good

Self

6/10

Pleasant

15 Nov 2019

Verified traveler

Rooms cold ,no heating on,foul smell in bathroom,plug not working .Clean bed linen.breakfast cold

Friends_and_family Family

10/10

Exceptional

07 Nov 2019

Sarah

Excellent service

Beautiful setting, quiet hotel with great restaurant

The reception staff were very friendly and helpful

Definitely a hotel to re visit

Business

10/10

Exceptional

13 Oct 2019

Clair

The Dial hotel

Enjoyed my stay very much. Staff were very helpful, room was spotless and the food was excellent too. It's obviously an old property and certain areas just need updating but I would recommend The Dial to anyone.

Business

4/10

Poor

12 Oct 2019

Keith

Could really do with a spruce up. Ceiling in my room was damaged. Shower had mildew in and furniture in room was very old and outdated. Not really worth the price.

Self