Name: Grupotel Ibiza Beach Resort. Adults Only
Address: De Sa Cala Den Xuclar, 50 TRASLADOS, Portinatx, 07810, ES

8/10

Excellent

03 Aug 2026

christopher

We love the location of this hotel. The hotel is well presented and the staff are polite and helpful.
Breakfast has a very good choice.
The only reason for the 4 instead of a 5 is that some of the furniture is a little tired and the shower in our bathroom was grubby around the bottom.
Certainly no reason not to keep coming back though. We love it here!

4/10

Poor

02 Aug 2026

Joseph

We were told we got an upgraded room. It wasn't an upgrade on anything. The room was dated and the view from the balcony was like we were in a semi basement room. We were ok with the view as long as the room was comfortable. However the bed was extremely uncomfortable, I woke up with a sore back. I didn't complain immediately as presumed I would get used to it but when I did speak to reception I was told there wasn't anything to be done. I was told I couldn't get an extra pillow or a mattress topper as the laundry cupboard was locked. Very disappointing. Staff at pool bar were great. The hotel location is very good and the area is amazing but the poor condition of the room and the bed in particular took away from the whole experience.

10/10

Exceptional

28 Jul 2026

Kerry Alison

This place is all about the wonderful staff. We felt so welcomed here.
The rooms are nice. The pool areas are wonderful - our preference was the garden pool. Breakfast buffet offered a great choice.

10/10

Exceptional

28 Jul 2026

Nicholas Edwin

One of the best hotels we have stayed at. It has everything anyone could want. The staff are superb. Peppi at breakfast is simply amazing to watch as he organizes everything efficiently and effectively. The hotel is incredibly well laid out with two great swimming pools, one an infinity pool, then steps down to a stunning sandy beach with plenty of cafes and restaurants. There are so many sunbeds you can laze around anywhere at any time of the day. There is simply plenty of everything you could ever want. Food, cocktails, drinks until midnight; the list is endless. 45 minute taxi ride to the airport so away from the usual Ibiza British tourist. Rooms have different layouts - the bigger rooms with add on living area tend not to have a pool or sea view so select if you want space or view. It’s adult only so no children to worry about, no fighting for sunbeds and staff to help you do anything at any time. We have stayed in hundreds of hotels all around the world from 1 to 5 star and value for money, this we all rated as one of the best we have ever been too. The one thing for us that made this hotel a notch above the rest was the amazing staff. Never have we come across everyone who were so courteous, respectful, helpful and immaculately presented. Fabulous hotel, fabulous location and we will most definitely be back.

10/10

Exceptional

22 Jul 2026

Catherine

Great value for money, and in a beautiful location for a peaceful break. Comfortable bed, good sized room and balcony, large double shower with shampoo, conditioner, body wash, hand wash and lotion provided. Breakfast is great, well worth paying for. We always managed to get a lounger by the pool and the beach is right on the doorstep. We will be back!

Partner

10/10

Exceptional

14 Jul 2026

Danyele

The staff were so very friendly and helpful which created a lovely atmosphere at the hotel. Rooms were clean. Pools were good. Easy access to beach and surrounding area. Would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Paul

Lovely and spacious hotel in an excellent location. Internal and outside facilities were great. Staff friendly and helpful. Room was a decent size with comfortable bed / linen and also effective air con. Very good breakfast, good coffee.

Partner

10/10

Exceptional

12 Jul 2026

Sarah

Lovely hotel to relax and chill. What stood out , were the very helpful and lovely staff who worked so hard to give guests a wonderful experience. The pools were good and the location was great , allowing you to wander in to the town , to eat and drink. We had breakfast everyday and there was always lots of choice and everything was very fresh. We also had a couple of evening meals at the hotel. We were impressed by the variety and tastiness , always served by cheerful and attentive staff. We would highly recommend this hotel for a getaway without children

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

DONALD

We loved our visit to the spa with the sauna room along with the ocean view room, large luxurious bed, this is the nicest hotel we have been to. The energy in the hotel very calm and peaceful.

Family

8/10

Excellent

09 Jun 2026

Richard

Lovely hotel, staff very friendly and helpful, perfect location right next to the beach.

Partner

10/10

Exceptional

07 May 2026

Paula

Hotel is in a quiet bay situated on waters edge. Stayed in a Suite room which had a mountain view not a sea view (Sea view rooms are available but are smaller). Clean beach, calm waters, relaxed bars and a few shops. Portinatx is small and can be walked along beach walkway from hotel on 5mins. Local bus from Portinatx go Ibiza town and Santa Eluraia des Rui.

Friends_and_family Family

2/10

Poor

03 May 2026

Karel

horrible

8/10

Excellent

09 Apr 2026

mindy

We arrived for check in after 4pm. Staff were very friendly and offered us a welcome drink, so we followed the lovely gentleman to the outside bar where we were offered a glass of champagne or orange juice which was nice. However, we were then sorted of abandoned. We finished our drinks and just sat for a while before heading back to the reception area to continue checking in - a bit odd! The room was basic but pleasant. There was only one sachet of coffee and no milk or sugar for hot drinks so we bought these ourselves. Our remote control for the TV didn't work but there wasn't much worth watching anyway so it wasn't a problem. We used the pool and had a cocktail each there. Didn't use the restaurant so can't comment on that. The hotel is well located and reasonably priced.

Partner

10/10

Exceptional

06 Apr 2026

Jose

To say the stay was excellent would be an understatement. The room was clean, the water pressure was great, and the staff was phenomenal. I will not say goodbye; rather say, see you soon.

10/10

Exceptional

16 Oct 2025

Nicola

The staff are so lovely and happy, they make the hotel a pleasure to visit. Excellent food choices and quality is superb. We love that it is small enough to feel friendly and intimate, but large enough to feel lively and has access to a brilliant beach for safe swimming and small bars along the boardwalk. Truly comfortable and spotlessly clean. Our 2nd visit and definitely not our last, I’m sure.

Leisure Partner

4/10

Poor

13 Oct 2025

Bella

The staff were unhelpful and slow | there was an earwig in our “clean” towels, wood lice all over the room and a centipede on the sofa | there is no double glazing or sound proofing so you are woken up at 7am every morning with the cleaners shouting at each other | staff playing blearing music from their phones | there is not enough parking so you have to park elsewhere | there are no ashtrays on balcony’s or anywhere | the only good thing about this hotel is the location by the beach and restaurants

Leisure Friends

8/10

Excellent

30 Sep 2025

Rich

Great location to beach and good restaurants. Not too busy which made for a relaxing time. Good buffet breakfast.

Partner

10/10

Exceptional

27 Aug 2025

Edelyn M

Gorgeous Ibiza - Amazing hotel

The hotel and the surrounding areas are gorgeous. The staff are friendly and helpful. We were upgraded to a lovely suite overlooking the beach. One thing to keep in mind is, while the hotel is adults only, the beach is not.

Partner

8/10

Excellent

22 Aug 2025

Verified traveler

First Time in Ibiza

This was my first visit to Ibiza, and while I wasn’t seeking a party scene, it was reassuring to know the lively areas weren’t far. I appreciated the adults-only resort atmosphere, though the nearby public beach does mean lots of families and children are around.

My room was basic, and I was surprised to be placed on the same floor as staff. While they were friendly, it did lead to occasional service lapses like housekeeping delays. At times, I felt neglected, particularly with things like overflowing garbage cans and towel piles being left unattended for too long. All staff should remain vigilant in these areas to ensure every guest feels seen and cared for. Thankfully, these issues were resolved after raising them, but ideally, they shouldn’t arise during a stay.

Service was a standout across the resort. At the front desk, Laura and Jessica were warm and professional, and Musa was incredibly helpful during my late check-in. The pool bar team—Sarita, Carolina, Elena, Fabio, Sarah, Eduardo, Martin, and Daniella—was always attentive and upbeat, making my stay feel special.

Onsite entertainment was a fun bonus, with energetic performances from singers and a memorable saxophone/singer duo that really set the mood. It would be great if the pool could remain open during these shows for guests who prefer a more relaxed, non-traditional way of enjoying the entertainment.

Breakfast and dinner were excellent and definitely worth adding to your package, even if just for breakfast.

10/10

Exceptional

29 Jun 2025

Catherine

The grupotel portinaxt was a very relaxing hotel. The room was very bright and clean. The other guests were quiet and respectful. The staff were all lovely. Breakfast was so good, so much choice and always very fresh. Definitely recommend this lovely hotel

Leisure Partner

10/10

Exceptional

19 Jun 2025

Matthew

Lovely hotel great food with beautiful Portinax all around

10/10

Exceptional

15 Jun 2025

Mark

Great property and stay were very friendly and helpful

Leisure Partner

8/10

Excellent

05 May 2025

Rod

Bad smell coming from bathroom that was not resolved when we asked.

10/10

Exceptional

18 Apr 2025

Grazio

Lovely place

Lovely spot and great hotel highly recommend. Town is small but great rests opposite called Niu worth a visit

Friends_and_family Friends

10/10

Exceptional

11 Apr 2025

Trent

At this time of year the area is not over crowded and the area is stunning. The locals are very friendly and helpful. Grupotel staff were amazing.
We stayed during the uk easter holidays.

8/10

Excellent

23 Oct 2024

Anna

Lovely stay

A lovely hotel. Staff are so friendly and helpful. Breakfast was excellent. Being vegetarian I normally don't have much options but I had so much choice of non traditional English breakfast. My only criticism is the glass door to the bathroom was not very private.

Partner

8/10

Excellent

30 Sep 2024

Karen

This is a great hotel option if you're looking for great value in a beautiful spot. The hotel itself offered all the basic amenities (pool, sundeck, gym, etc..) plus towels for the beach/pool a couple bars/restaurants and a lawn area for lounging. The staff were excellent; caring and efficient. Rooms/property was clean and well organized. in-room amenities were limited (no conditioner, lotion, etc... you had to call the front desk and ask for them) but everything was comfortable and clean. Our patio overlooked the pool/beach which was a nice bonus for evening nightcaps. Access the the public beach was easy and the surrounding restaurants were delicious and affordable. Would recommend for anyone looking for a good value stay.

Leisure Partner

8/10

Excellent

20 Sep 2024

Shad

The hotel could do with a little TLC, to bring it back to the 5 star hitel it claims to be. That said, the staff were very friendly and helpful, and the hotel was always clean. The sunbeds weren't by the pool as shown on the hotel photo, neither are they as plush as the illustrated.

Leisure Partner

8/10

Excellent

14 Sep 2024

Victoria

Nice hotel but not for mobility impaired

So we arrived Saturday early and they had our room available early but we were on 2nd floor and the lift wasn’t working, we told them my husband had a bad leg and back problems and they said the lift would be fixed that day…the lift wasn’t fixed until Tuesday…now if you have mobility problems this hotel is definitely not for you as the pictures show that they have been superimposed as you can’t get out of the hotel to beach or surrounding area unless you tackle quite a few flights of stairs but breakfast is lovely, we paid for dinner 1 night out of a seven night stay and dinner was nice too, pool areas are nice, you have to pay for water, tea and coffee.

Partner

10/10

Exceptional

07 Sep 2024

Chris

Nice break

Good hotel, very quiet, not overcrowded, a little too quiet for us as we like a bit of music round the pool which I could not hear, there is a grassed area which would be great if it stayed open later, even just for drinks but it closed around 6. Even so, enjoyable, a few bars and restaurants around the area, enough for a week, taxi from the airport cost us 55 euro, bring your own toiletries

Partner

8/10

Excellent

27 Aug 2024

Guillermo

AA

6/10

Pleasant

25 Aug 2024

Verified traveler

Not a 4-star hotel

We were underwhelmed with our stay. The hotel is very dated and in need of some TLC. The staff were very friendly and the location is incredible - beautiful beaches on the doorstep.

However, lots of things not up to scratch. We got to our room and it must have 100 degrees in there. Air con had clearly been off a long time to save money.

We had it on full blast but it just blew out warm air. This was fixed the next day by maintenance, but it was then incredibly loud when turned on.

There was no hand soap, shampoo or shower gel in the rooms which is crazy for a four star hotel. There was a refillable shower gel dispenser which was empty.

To close the doors, you have to slam them shut which means at all hours of the day and night you just hear doors slamming, so bring ear plugs.

To borrow a towel to use on the beach you have to pay 10 euros. Likewise to use the safe in your room you have to pay 1.50 euros per day - I have never known a hotel to charge you to use the safe in your room.

Finally the breakfast is incredibly poor. Very limited range to choose from. All the food is left uncovered and doors open, which means flies are all over the food which is frankly disgusting. Basic hygiene would be to keep it covered.

Like I said, the hotel was probably four star once, but definitely needs updating and lots of little things could be done to massively improve service and quality.

Partner

10/10

Exceptional

20 Aug 2024

Louise

Lovely quiet area, clean sand and sea!!!

Leisure Partner

10/10

Exceptional

17 Aug 2024

Katherine

Been twice. We love it!

Partner

10/10

Exceptional

25 Jul 2024

Alex

July 24

Amazing hotel, amazing staff, incredible location. Great food!

Partner

10/10

Exceptional

22 Jul 2024

Caitlin

Great staff and hotel. Had the best relaxing time and staff go above and beyond to make sure you have a wonderful stay.
Only downside are the beds- all of them are twins and wasn’t able to cuddle with my partner 😅😅

Leisure Partner

10/10

Exceptional

12 Jul 2024

mark william

.

Leisure Partner

10/10

Exceptional

16 Jun 2024

Richard

Lots of steps but clean cool and chilled hotel

Partner

10/10

Exceptional

11 Jun 2024

Sarah

Fantastic hotel

Great welcome at reception. Very clear information about the hotel. Room lovely and beds comfortable 100% priority.

Friends_and_family Friends

10/10

Exceptional

05 May 2024

DORDE

Would recommend anytime

Amazing hotel with wonderful and super helpful stuff. Great food, clean and cosy room, lots of common areas and wonderful beach.

Partner

10/10

Exceptional

25 Apr 2024

Vicki-Jane

Great stay but please don’t forget the ladies

Great location, attentive and warm staff, great facilities and the best breakfast selection I’ve ever seen.
One gripe however; I asked for feminine hygiene products from reception, being caught off-guard at 3am, and they had nothing available. Combs, shoeshines, toiletries, shower caps, but not one tampon in the entire establishment.
With such a large complex and it being adults only; you really need to cater for your female customers. Period products aren’t a luxury they’re a necessity and it would be nice to have the peace of mind, especially given how many other ‘things’ are held for customer’s convenience, on-site.

All in all a wonderful stay and perfect for a solo traveller. The masseuse was an utterly wonderful human and i highly recommend booking a massage and facial.

Self

10/10

Exceptional

11 Apr 2024

Michael

Great hotel and lovely staff - highly recommend

My wife and I had a really nice stay at Grupotel. The staff were really friendly and attentive. The hotel itself is lovely and clean. The breakfast was lovely with a wide selection of food. The location of the hotel is amaaing in a gorgeous cove of the bay, just seconds from the beach below. The hotel also laid on free activities and we did yoga and breath work classes and went on a guided hike too. I'd definitely recommend staying at this hotel and area of Ibiza.

Partner

10/10

Exceptional

10 Apr 2024

David

Very friendly staffs. Cool place to relax

Partner

10/10

Exceptional

01 Apr 2024

Daniel

An absolutely perfect stay, we arrived on the first day of the season and were very warmly welcomed. The rooms are nice and clean, the facilities are excellent and even have a small fitness room. Breakfast is absolutely excellent. Can’t recommend highly enough - 10/10!

Leisure Partner

8/10

Excellent

16 Oct 2023

lucy

Lovely place, worth a visit

Leisure Partner

10/10

Exceptional

06 Oct 2023

Maritza

The property is very clean and right on the beach, they have daily activities for guest and the staff is very welcoming and friendly.

Leisure Partner

8/10

Excellent

03 Sep 2023

Mary

Lovely location but not much to do unless you only wanted to lie in the sun. Buffet breakfast chaotic. Room cleaning could have been better.

Leisure Partner

10/10

Exceptional

27 Aug 2023

Grace

Absolutely gorgeous stay for our wedding anniversary. Upgraded to a sea view room. Great hotel, friendly staff, plenty of sunloungers available especially to say it was the middle of summer. Excellent buffet breakfast with plenty of options and replenished constantly. Lovely area with some gorgeous little restaurants and bars. Would definitely return and would highly recommend!

Leisure Partner

8/10

Excellent

12 Jul 2023

Stephanie

SR

The staff were lovely and the rooms were comfortable. Food was average but lovely view from the pool to the sea/beach and great access to the restaurants along the area.

Partner

10/10

Exceptional

26 Jun 2023

Brett

Had a good stay nothing to complain about.

Leisure Partner

4/10

Poor

04 Jun 2023

Clifton

The property overall was less than okay and I wouldn’t stay here again. The food at the bar area is absolutely HORRIBLE! I ordered some chicken nugget fingers and they were the worst that I’ve ever tasted in my life. I then ordered a hamburger, thinking it was a safe choice, and it was barely cooked! I asked them to remake it and cook it more throughly however they just warmed it in the microwave! DISGUSTING! I ended up mainly eating at nearby area restaurants, which was very many options.

The area itself was nice located in a small town called Portinatx, however, it is far away from the airport and main Ibiza attractions. The taxi from the airport is around 45 euros and a taxi to the main attractions was over 50 euros (one way)!

So, you are looking for horrible food only intending to stay at the resort without having to pay handsomely for taxis and being surrounding by mainly older individuals then this is a perfect stay because it’s far away from everything!

Also, we were two African american males that traveled to the resort and the way that people were staring at us the entire time was absolutely uncomfortable. There were very dirty looks and it seems like the majority of the people there never seen any people of color!

In summary, this resort may be nice for some but I’ll never stay at this resort ever again and I know that I would’ve had a much better time in a different more progressive area of Ibiza. I was very disappointed in my stay here.

Leisure Partner

8/10

Excellent

26 May 2023

Colette

Great hotel

Lovely hotel and great swimming pools. Nice welcome with complimentary drink. Staff great. Only downside was 3 flights of stairs to town/beach. I have restricted mobility so only managed once in 6 days. Should think about a stairlift?

Partner

8/10

Excellent

01 May 2023

Chris

Great hotel disappointed to find out room was not located in main build with sea view.

Friends_and_family Friends

8/10

Excellent

27 Oct 2022

Jeremy

Great location and access to beaches and restaurants.

Deposits and charges for safe and beach towels not great when yiu arrive with no cash.

No access to drinking water to refill bottles for beach / gym. Only offered purchase of water from Bar.

Leisure Partner

10/10

Exceptional

04 Sep 2022

Ian

Staff are all friendly and helpful and the resort itself is a seconds from a beautiful beach.

Leisure Family

10/10

Exceptional

19 Aug 2022

Verified traveler

Great service

A lovely hotel in a great setting next to the beach, relaxed and comfortable. Dining and facilities were very good The staff however were outstanding, every staff member we met was pleasant helpful and friendly, it was so noticeable and made the stay extra special,

Partner

8/10

Excellent

12 Jul 2022

Verified traveler

The rooms are lovely. The breakfast is lovely and the pool is gorgeous. But the staff are underskilled and don't always know how to do their job. Taxis don't arrive when they say they've booked them (crucial on Ibiza), details don't get stored etc. Train your staff and this place will be perfect.

Business

10/10

Exceptional

27 Jun 2022

berenice

Very nice hotel with different pool areas, a nearby beach and friendly personnel. We had the best time there!!

Leisure Friends

8/10

Excellent

26 Jun 2022

Charlotte

Property is set in beautiful area near lovely beach, restaurants and shops. Close to beautiful town.

I didn’t like our room was underneath the restaurant this was loud. The room itself needed attention dirt on curtain, scuffs on walls, no iron in room overall needs some updating.

Leisure Partner

8/10

Excellent

18 Jun 2022

Lucie

The hotel is in a great location right on the beachfront, separated into 3 main builsings. We weren't shown around or given details of where any of the facilities were upon arrival so had to find our own way round, and there was very little local area information around the hotel unless you asked specifically.
Overall the facilities were good but little things let the property down such as having a kettle and cups in the room but no tea/coffee, and having to pay for use of the safe in the room..

Leisure Friends

10/10

Exceptional

06 Jun 2022

Gillian

Great hotel in a wonderful location, the views are stunning and you couldn’t get much closer to the beach. All staff really helpful and friendly, we had a lovely holiday here.

Leisure Partner

6/10

Pleasant

20 May 2022

George

Walls are paper thin. Too noisy. Not near anything. Isolated.

Leisure Self

8/10

Excellent

29 Apr 2022

Jake

Great spot on the beach. Newly painted so feels fresh. Staff great. Breakfast decent and varied. If you are beachside expect noise at the weekend from the bar opposite

Leisure Friends

10/10

Exceptional

24 Oct 2021

Verified traveler

Modern hotel, brilliant beach side location.

Large modern hotel, big double room with balcony. Comfortable bed.
Hotel is in 3 blocks surrounding immaculately kepts gardens, two swimming pools and a spa centre. Evening entertainment provided in the bar along with other spa and health activities in the day. Non smokingin hotel, balconies, hardens or terraces. Adults only stay at the hotel so no kids running around.
Breakfast buffet was one of the best I have had with a huge selection for meat eaters, vegetarians or vegans. Dinner to was very good with a buffet and some cook to order offerings.

Only downside was checkin. It was overly officious, administrative, intrusive and bureaucratic. After the usual handing of passports we needed to complete a registration form name address dob, email, contact, passport details etc. We then had to complete a covid declaration form and sign.Agin, name, address, passport, contact details etc. We wer then taken through the pages of covid rules as well as given information on hotel.
We were then asked to leave a large credit card pre authorisation to cover any incidentals that we might have e.g. drinks, snack from bar as the bar did not take cash or cards. We were then told if we needed use in room safe it would be 1.5 per day but we had to leave a 10 euro deposit CASH which we would get back when we returned the safe key. We were told that beach towels were available free charge but we would need give 10 euros CASH deposit for each towel that we would get back when towels returned.

Partner

10/10

Exceptional

29 Sep 2021

Alexander

Very good selection of food for breakfast. Needs a mosquito net as i got bitten a lot. The soap and shower gels are not very nice in terms of smell, the soap left an oily residue on your hands. Otherwise the hotel was really nice and the staff were friendly

Leisure Friends

10/10

Exceptional

20 Sep 2021

Chris

Fab time.

Amazing hotel, beautiful area too. Great value for money, lovely breakfast in the hotel. Plenty of good restaurants and beaches. Good to have complete chill out.

Partner

10/10

Exceptional

31 Aug 2021

Verified traveler

Total chill out

Great hotel to just chill out and relax.
Friendly and helpful staff.
Great breakfast choice!

Partner

10/10

Exceptional

13 Jul 2021

SIMON

Really is the One?

Just one night, but the most comfortable bed, a lovely clean room, brilliant rooftop bar and the best staff

Partner

10/10

Exceptional

11 Jul 2021

Verified traveler

Great location and hotel... the hotel is in an excellent location on the petit beach in Portinaxt. The staff are very professional... polite and caring. Rooms are on 3 floors... no issues with noise during our stay! Food... choices are excellent well prepared... the restaurant...waiters/ waitresses are excellent. Pool areas are immaculate... and bar prices are really good ( we had half board / charged to th room throughoutthexweek ... no surprises on checkout). Great stay ... Portinaxt is great for a weeks unwind!

Leisure Partner

10/10

Exceptional

25 Jun 2021

Michelle J.

Great location

We had a great stay with a gorgeous beach In a lovely neighborhood

8/10

Excellent

17 Oct 2019

Linzi

The hotel is in a beautiful location with some really great restaurants nearby, which was a bonus for us as we were only b&b.
The breakfast buffet was a really nice selection although one of the days I was unwell after eating something!

The only thing I would mark down this hotel for is the beds.
For a 4 star hotel the two single beds pushed together really were not good enough. In fact I think one was a fold out bed.
My husband struggled to sleep most nights. Which is a shame as the rest of the hotel has been designed beautifully. They really have thought of everything and made it convenient and comfortable!

Leisure Partner

10/10

Exceptional

15 Oct 2019

Gary

Enjoyable stay

Great large room on the 3rd floor overlooking the bay.
A good selection including some cooked to order at breakfast served by friendly staff. Overall highly recommend for a relaxing few days.

Partner

8/10

Excellent

01 Oct 2019

Verified traveler

The view from our suite was very disappointing considering the price charged and our friends in a lesser room had better

Leisure Family

10/10

Exceptional

22 Sep 2019

Verified traveler

The hotel is perfectly located for a quiet retreat, and a short driving distance from all ibiza has to offer. The staff were friendly and attentive. Facilities were very good. Highly recommended.

Leisure Friends

10/10

Exceptional

27 Aug 2019

Verified traveler

They could improve the experience but overall an ok hotel. Location is amazing and breakfast was great! Thanks

Leisure Partner

10/10

Exceptional

18 Aug 2019

Lorraine

Such a wonderful adults only resort! We had a second floor ocean view which was spectacular. Room was amazing and the hotel staff very accommodating. Grounds were kept very clean. Continental breakfast was good. Would definitely stay there again.

Friends

10/10

Exceptional

17 Aug 2019

Verified traveler

I’m vegetarian, and when I asked about what options were veggie the chief bought me loads of fresh cooked and flavoured vegetables that we amazing! They went above and beyond for us and were so friendly!

Leisure Friends

10/10

Exceptional

14 Aug 2019

Verified traveler

Beautiful location, fantastic hotel and friendly staff. Very relaxing and definitely recommended

Leisure Friends

8/10

Excellent

05 Aug 2019

Sofiie Emilie

Nice hotel, great breakfast and fine location

Everything was overall very fine, the hotel was clean, nice staff and had a really great breakfast and view from the pool and our balcony :)
Portinaxt is a small fairly cute city, but not with that many good restaurants, but in Ibiza you either way often drive out to eat other places. There was maybe a little too few sun beds and people placed their towels on them in the morning before going to breakfast even though it was not allowed.

Partner

10/10

Exceptional

26 Jul 2019

Verified traveler

Gorgeous breakfast & dinner buffet. Quality! Superbe massage therapists in the spa, schedule a massage! Excellent spa facilities. Small but great to have a gym on site. Tasteful decor in rooms & shared spaces. Lovely pool deck & clean, warm pool. Feels like the bay belongs to the hotel, awesome to have direct beach access. Excellent staff service & friendliness!! And best price value, don’t change it, we’ll come back!!!

Leisure Partner

10/10

Exceptional

21 Jul 2019

Julie

Holiday with hubby one week

Great hotel, quite location, restaurants are not high standard in PORTINATX. Rooms are very small. Staff are extremely friendly and helpful. Breakfast was ok, same each day no additional extras like smoked salmon or different cold meats! Would I stay again in this resort no, but in the hotel yes. The hotel is very spacious so you can avoid those noisy guests should you wish!

Partner

10/10

Exceptional

17 Jul 2019

Peter&Deanne

All the staff were very friendly
Excellent location close to beach and local shops, restaurants and bars
Two great pools
Excellent breakfast buffet

Leisure Partner

10/10

Exceptional

17 Jun 2019

Verified traveler

We had such a lovely stay, amazing staff, super relaxing surroundings and great food! Short walk down steps to the beach.

Leisure Friends

6/10

Pleasant

16 Jun 2019

Verified traveler

My review would have scored full marks had my experienced not been mixed. Most of the staff were extremely helpful and went out of their way without being asked. On my arrival I was upgraded as the hotel was full so I had my own sundeck and jacuzzi which was a lovely surprise. However, there was an overpowering smell coming from the shower drain one got on entering the room. The night staff at reception and the workman who came to look at the on the second were unhelpful. The former told me there is nothing that could be done as the hotel was full and the latter told me that it was not too bed. It smelt like a rat had died in the drain which meant I hardly slept on the first night as it was so overpowering. The cleaner the following day did his best to cover up the smell and covered the drain with a wet towel, which helped a lot. I only stayed for two days so I chose to spend my last couple of days in Ibiza in the sun and outside rather than complaining with Expedia or the hotel staff.

Leisure Self

10/10

Exceptional

11 Jun 2019

Verified traveler

The staff were very friendly and helpful. We found the hotel very clean. It was the perfect environment to relax.

Leisure Partner

8/10

Excellent

06 Jun 2019

Verified traveler

The hotel is fabulous which is largely due to the staff, being adult only & the recent renovation. My only gripe were the cleaning staff who were not consistent. Bins not emptied, fridges needing replenishing and no evidence of a good mop of the floor!

What would have added to the experience is waiter service, poolside but their staff in the main, are faultless.

Food was amazing for breakfast and dinner. Lunchtime serving at pool bar needs work as sometimes it felt they were using leftovers from the night before i.e. brown, wilting salad leaves. These are minor gripes as wouldn’t hesitate to stay here again.

Leisure Self

10/10

Exceptional

02 Jun 2019

Catrina

Fantastic

Beautiful hotel in fantastic location
Excellent service

Family

8/10

Excellent

10 May 2019

Verified traveler

Breakfast was amazing, styling and overall feel of the hotel was great, bit disappointed with the air con

Leisure Partner

10/10

Exceptional

10 May 2019

Verified traveler

We had a standard double room with lovely sea view.
Breakfast was very good and serving times were great.
If we had stayed longer would have used more facilities that the hotel offered.
We shall definitely return to the hotel in the future.

Leisure Partner

8/10

Excellent

11 Oct 2018

Verified traveler

Nice surroundings staff really nice breakfast gòod ,club sandwich lovely. Sauna not hot indoor pool not warm enough for a spa pool out door pool freezing cold got to waist height back out again usually dive straight in not this time.overall really lovley place to stay.

8/10

Excellent

27 Sep 2018

Lisa

Great room very modern and chic. A little to far from city centre

10/10

Exceptional

01 Aug 2026

Francesco

Colazione superlativa per scelta e qualità delle materie prime.
Accoglienza fantastica e personale sempre sorridente e disponibile ad aiutarti.

10/10

Exceptional

31 Jul 2026

Mathilde

Very nice location and amenities. Only thing is that the room was not 100% clean. Very good experience overall and very nice staff and reception.

10/10

Exceptional

28 Jul 2026

Gema

El hotel está en una zona inmejorable, con una playa al lado. El personal no ha podido ser más amable. En general, la estancia ha sido excepcional. Sin duda repetiría en este alojamiento. Especial mención a Mamadu (que estaba en la zona de la plancha del buffet), que era siempre súper cuidadoso con lo que hacía y súper amable. La habitación y las zonas comunes súper cuidadas y limpias.

10/10

Exceptional

21 Jul 2026

Abdulrahman

War alles krass

Partner

10/10

Exceptional

19 Jul 2026

Birthe

Wir hatten einen wunderschönen Aufenthalt. Unser Zimmer war sauber, wurde täglich gereinigt, und sehr schön mit einem großen Kleiderschrank. Das Badezimmer war gross mit einer schönen ebenerdigen Dusche. Die ganze Anlage ist sehr gepflegt, der Garten ein Traum. An den beiden Pools hat man immer eine freue Liege bzw. einen Stuhl bekommen. Die Terrasse direkt in Richtung Strand war auch wunderbar. Auch hier gab es immer freie Liegen und Sonnenschirme. Das Personal war durchweg sehr nett und bemüht. Beim Frühstück gab es alles, was man sich so wünschen kann, von frisch zubereiteten Eierspeisen, Pfannkuchen, Käse, Wurst, herrliches Obst zu leckerem Gebäck. Wir haben nur einmal das Dinner in Buffettform gegessen. Auch hier war die Auswahl fantastisch und alles lecker. An den Bars gab es eine große Auswahl an Drinks zu nicht überteuerten Preisen. Abends gab es hochklassigen Entertainment auf der Terrasse zum Meer hin. Tolle Livebands. Haben wir sehr genossen. Also wir geben dem Hotel eine 10/10!!!!

Partner

8/10

Excellent

04 Jul 2026

Manuela

+ Das Personal ist super freundlich, aufmerksam und auch für Scherze zu haben
+ Frühstücksbuffet ist sehr gut
+ sauber und wurde jeden Tag gereinigt
+ wir sind erst spät am Tag des auscheckens gefahren, uns wurde angeboten nochmals zu duschen mit frischen Handtüchern vom Hotel
+ gepflegte weitläufige Anlage
+ Lage direkt am Strand/Meer mit eigenem Zugang
+ Pools sind toll

- wir sind einmal zu Abendessen gegangen (hatten wir nicht inklusive) und waren ein wenig enttäuscht.
- Da Hanglage, seeeehr viele Treppen. Es gibt jedoch auch oft die Möglichkeit diese zu umgehen (Rollstuhlgängig)

Wir überlegen schon, wann wir wieder kommen

Partner

10/10

Exceptional

27 Jun 2026

Hector

No lo aconsejo con problemas de mobilidad.
Por lo demas ninguna pega!

Partner

10/10

Exceptional

22 Jun 2026

Romain

Très bel hôtel bien entretenu et avec un emplacement exceptionnel

Partner

8/10

Excellent

19 Jun 2026

Silvia

Personal sehr freundlich, Zimmer hätte ich mir sauberer gewünscht, morgens jeweils ziemlich laut und die Parksituation ist ungenügend, aber sonst sehr schön und gemütlich

Friends