Name: Ramada Suites By Wyndham Kuala Lumpur City Centre
Address: Bukit Ceylon, 1, Kuala Lumpur, 50200, MY

6/10

Pleasant

06 Jul 2026

Charles

The facility were great the places were clean , however the room looked tired don’t know about the other rooms.

Self

6/10

Pleasant

29 Jun 2026

kohei

Ramada was an Okay hotel. Facilities were somehow clean, and staff were approachable. Access to city was also ok for 15 min walk to pavilion.

Friends_and_family Family

8/10

Excellent

15 May 2026

Marilyn

Clean, pleasant staff, not a lot of western food options at breakfast

Partner

2/10

Poor

11 May 2026

Ishrat

Very disappointing stay. The hotel looked nothing like the photos advertised online. The overall condition of the property was unacceptable and felt poorly maintained.

The hallways and rooms smelled strongly of chemicals/fumigation, towels were yellowed and stained, bedsheets duvets had blood stains, and the rooms smelled unclean. We even found baby roaches in the towels and around the sink area, which was extremely disturbing.

Basic amenities were barely provided upon check-in, with little to no soap, shampoo, or body wash available. The atmosphere around the hotel at night also felt very inappropriate and not family-friendly.

We actually considered checking out early because the experience was far below expectations. This stay unfortunately affected our first impression of Kuala Lumpur. I would not recommend this hotel.

Family

10/10

Exceptional

01 May 2026

Donald

Excellent place to stay close to food bars restaurants all within walking distance

Self

8/10

Excellent

21 Apr 2026

Karen

Good location, clean and tidy rooms. Negatives - Bed was hard, the spa next to the pool didn't work, breakfast was just ok.

Partner

6/10

Pleasant

16 Apr 2026

Judy

Bkfast was mediocre..same everyday need a better cook
.no ikan bilis in nasi lemak??!@

Bed was hard, so were the pillows!
No hand towels..had to ask each time
Toilet roll was small
Given one roll
Asked for morr@
Room was spacious!

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Steven

Great hotel and location plus value for money

Family_with_children

10/10

Exceptional

28 Mar 2026

Sarita

The restaurant, Ceylon House was fantastic. My only comment is that it is not advertised enough as the hotel's website does not say much nor does it have enough coverage in the room. I also do not want to order through Whatsapp when wanting room service as I want to speak to someone about dishes I am unfamiliar with.

Partner

8/10

Excellent

04 Mar 2026

Eric

The breakfast was not on par with the other amenities at the hotel. The pool area isn't maintained as well as it could be. Could use more places to sit inmain lobby.

Family

8/10

Excellent

17 Feb 2026

Francisco Javier

Clean rooms, good facilities and good location to move around downtown.

Leisure Self

6/10

Pleasant

06 Feb 2026

Safwan

Location is great. The hotel has so much potential but management need to pay more attention to cleanliness throughout the facility.
The room was very spacious but didn't smell good.
I bought my own cleaning supplies and air fresheners and kept the patio door open for a couple of hours to air out the room.
The bedsheets didn't look clean so requested new ones. Pillows and towels never looked or smelled fresh, even after changing to new ones.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Ben

Spotless clean and love the stay

Leisure Partner

8/10

Excellent

23 Jan 2026

Arash

Our stay at the hotel was enjoyable and the staff were welcoming. The amenities were functional, tea and coffee machine wee provided, but no coffee pods. The Aircon unit was quite loud and struggled with temps setting below 23.
The Ceylon restaurant which ran the breakfast was a let own in terms of a la carte service, and the buffet breakfast was limited. The hotel reception provided great service and arranged a late check out. They also provided with a luggage storage facility. Overall experience was good.

Leisure Family

8/10

Excellent

18 Jan 2026

Ashley

Excellent value for money, room was clean & we had a great view. If you are after fancy then this is not the place for you. We found everything we wanted to do was within walking distance. Don't bother buying breakfast as it is overpriced &.food was cold. There is plenty of lovely local cafes close by. We look forward to staying again when in KL next time.

Leisure Family

10/10

Exceptional

18 Jan 2026

Phillip

Clean room and pool area close to central nightlife, perfect for those looking to enjoy an active holiday

Business Self

10/10

Exceptional

16 Jan 2026

babubhai

Helpful staff

6/10

Pleasant

15 Jan 2026

Tomasz

Only two towels in the room. Very small amount of shower gel and shampoo.

Friends_and_family Friends

10/10

Exceptional

03 Jan 2026

Chad

Ramada Suites by Wyndham KLCC is a great option for staying close to Kuala Lumpur’s main attractions. The location is excellent — within walking distance to KLCC, Petronas Twin Towers, Suria KLCC Mall, and plenty of cafes and restaurants.

The suite-style rooms are spacious, clean, and comfortable, making the stay feel more like an apartment than a hotel. The kitchenette and seating area were especially convenient for longer stays. The bed was comfortable, and the room was well air-conditioned.

Leisure

2/10

Poor

01 Jan 2026

Dilipkumar

We were given inferior room than what we had booked.

Family_with_children

8/10

Excellent

31 Dec 2025

Aytug

Clean and large room. Helpful and kind staff, Not the best but good location

Leisure Self

8/10

Excellent

31 Dec 2025

Raghav

Very nice and cozy place to stay around city centre.

Leisure Family_with_children

6/10

Pleasant

29 Dec 2025

Wassa

Hotel rooms were nice but room service was slow and not as thorough as experienced else we had 3 people in a room and had yo keep asking for a 3rd towel. But reception was otherwise helpful with room upgrades and putting an extra bed in room

Leisure Family

4/10

Poor

29 Dec 2025

Farheen

The staff are very unhelpful. The only staff member that was excellent was Kesavan.
The location is awful, dirty with loud music playing all night.
Awful room and lacked cleanliness.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2025

MUNIARAJ

We love this place because of hospitality

Partner

6/10

Pleasant

10 Dec 2025

Daphane

Staff was efficient. Hotel is a bit old. Breakfast buffet was limited in terms of food selection.

Leisure Family

2/10

Poor

10 Dec 2025

Kanhaiya Singh

Not enough breakfast option, repeated bakery items. Quality of breakfast was not good, communication issue with receptionist, etc..

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Quinn

Was perfect location. Close to almost everything we wanted to do. Great room.

Leisure Family

8/10

Excellent

11 Nov 2025

Peter

Friendly staffs at check in. Hotel is conveniently located close to amenities and places of interest. Walking distance to most F&B outlets and shopping malls.

Partner

8/10

Excellent

30 Oct 2025

John

A very nice place to stay. And the value is good

Leisure Partner

6/10

Pleasant

20 Sep 2025

Raphael

The hotel was in a great position, staff were friendly and helpful, however the places needs an update. Unlike other hotels I stayed at in Malaysia, this hotel room did not have a water filter, buffet breakfeast was limited in options for westerner and some faculties needed maintenance, such as the gym and pool.

Leisure Partner

6/10

Pleasant

15 Sep 2025

Salman

Not even 3 star, no shaver socket or bathtub!

We checked in late in the night. Next morning tried to address the concerns with management in writing and didn't really get a response until 2 days later. Spoke to reception and they offered a different room but that was no better so we decided not to go through the hassle of moving rooms.
1. There's only one bathroom between 4 people.
2. The bathroom was really unhygienic. There was seepage in the ceiling and mould in the shower tiles grouting. The toilet roll was so far back on the left side it was difficult to reach while on the pot and this is probably why the holder was broken so the roll kept falling off.
3. The first night we arrived the bed linen smelt used, it was disgusting. The pillowcases were yellowing. It was better after room service but their pillow cases are definitely really old/used and are not the same shade as the sheets so keep looking yellow which is unpleasant.
4. The rug in both rooms especially the one we stayed in was disgusting. It had different coloured stains and dirt all over it. Even after multiple days of room service it didn't look like it even had been vacuumed. I used a sheet to cover it so we could sit in that area.
5. We went down to check the pool and it was closed, the furniture was really dirty and old. The pool was really small and definitely not as shown in the photos. Please see my pics.
6. After the written complaint was acknowledged they tried to clean the seepage and it smelt so bad!
The beds were comfy and location was good.

Friends_and_family Family

2/10

Poor

12 Sep 2025

James

NOT A FAMILY FRIENDLY HOTEL!!! especially if you have children. There are streetwalkers (to say it politely) walking in and out the hotel at all times.

Lack of cleanliness. During daily room service only the bed was made. Other than that, bathroom was untouched, toilet paper was not provided, and the raggedy old towels were not changed.

As far as safety. There was construction going on and portable trolley systems were used on the exterior of the hotel, and even though the hotel advised to lock the valcony door, it did not make a difference as doors could be opened also from the exterior.

Unfortunately, we were unable to use the pool as they had scaffold comming out from the middle of the pool. The most concerning about this was they let peole use the side of the pool next to the scaffold, which is super unsafe. A bad wind or an accident could easily hurt someone swimming next to it. Literally, you could swim to it and touch it and Something could have easylly felt from up above and hurt someone. Very concerning if you have kids.

Lastly, I made my reservation directly with the hotel at first. However, I received an e-mail from the hotel asking to provide my credit card # within 24 hours or my reservation would be canceled. I replied, I was not going to share my credit card # and instead made my reservation through Expedia.

I travel quite often and I have never given a 1 star review to a hotel. It is unfortunately, because Kuala Lumpur is a magnificent city to tour.

Leisure Family_with_children

10/10

Exceptional

09 Sep 2025

Gloria Timpug

The front desk staff are very helpful, the breakfast buffet is great so many choices, our room is clean and the bed is comfy. Hot water and Aircon are both working great.
Gloria from Vancouver, BC, Canada

Leisure Family

10/10

Exceptional

01 Sep 2025

Jafar

Very clean , great location, good breakfast.Very helpful and informative staff.

Leisure Family

8/10

Excellent

25 Aug 2025

Tom

Convenient location and very walkable to local food and bars

Leisure Family

6/10

Pleasant

18 Aug 2025

Steven

This hotel is okay. The staff were a little unwelcoming when we checked in, not something we've found elsewhere in Malaysia! The was a lot of noise at night too.
On the plus side, the restaurant is fantastic for both breakfast and dinner and the location is very good.

Partner

8/10

Excellent

17 Aug 2025

Rajanikanth

Plenty of options at the hotel restaurant and several restaurants to dine in nearby.
We stayed in a suite with a king size bed and 2 single beds in the second room. All were very comfortable.

Leisure Family

2/10

Poor

29 Jul 2025

Kiran Kumar

It is the one of the worst places to stay in KLCC. Staff is not friendly and the hotel rooms are bad and not well maintained. They do not have support staff for shifting the luggage and all of the stuff inside the hotel room is broken. I would never recommend this hotel ever again to anyone.

Leisure Family_with_children

6/10

Pleasant

11 Jul 2025

ROGELIO A

This hotel is one of the older hotels this area. Conveniently locate in the heart of the City Center.

Business_and_leisure Friends

10/10

Exceptional

11 Jul 2025

Dean

Last 2 nights in Kuala Lumpur

Finished our 3 week trip to Malaysia with a 2 night stay here as it is right in the middle of the busy area for night life. Lots of bars shops and restaurants right outside. The hotel is having some internal and external painting done at the moment but this didn't affect our stay whatsoever.a

Partner

8/10

Excellent

10 Jul 2025

Manish

Stayed at Ramada with family for 4 days. Nice Hotel with a walkable distance from eateries and pubs around the area.

Good Pool and Gym facility.

Only felt the breakfast Menu was a little limited and could be improved.

Leisure Family

8/10

Excellent

30 Jun 2025

Ben

Great location. Clean hotel

Leisure Partner

6/10

Pleasant

29 Jun 2025

Verified traveler

Disapointing experience

Location is noisy with alot of pubs downstairs. Key card works intermittently. Gym equipment is old but usable.

Breakfast spread is terrible. Only ate there 1 day and forgo another 2 days of my breakfast cos i wanted decent food given limited stomach capacity.

For the price paid, will not go again unless there are good deals.

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Zulkanain Bin

Clean room,spacious for family of 4 to 5 and close to nearby restaurant.

Leisure Family_with_children

2/10

Poor

27 May 2025

Kunwar Jeeshan

Extra charged by one night and refund denied

Terrible

Business

10/10

Exceptional

30 Apr 2025

Nazran

Location is very good.

Leisure Friends

10/10

Exceptional

12 Apr 2025

Tim

Loved the area. Very quiet but only one street away from the action. Great eateries and bars just metres from the hotel.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Chitra

I had a pleasant stay at Ramada Suites by Wyndham KLCC. The room was nice and comfortable, and I truly appreciated the opportunity for a late check-out due to work commitments. The service was great, and I especially enjoyed the view from my room facing the iconic TAR building.

Overall, it was a very nice experience. The breakfast was delicious and a good start to the day. However, I noticed that the bathroom amenities did not include a toothbrush, and there was no bathroom mat provided. Other than that, everything else was good and well taken care of.

Thank you for the warm hospitality!

Business_and_leisure Family

8/10

Excellent

06 Mar 2025

Mark

Good all rounder

Business Self

10/10

Exceptional

14 Feb 2025

Anusha

The service is a bit slow. We had to bring our luggage on our own. The washing machine was not working so went to a laundromat close by. They request cash for deposit and taxes which I found odd since most places do credit card these days

Leisure Family_with_children

6/10

Pleasant

29 Jan 2025

Cho Oo

Its a good hotel but lacks customer service in the area of providing in room facilities due to staff shortage maybe. Have to keep on asking towels, in room amenities.
Other than that nearby area is convenience for walk around & many dinning options to choose.

Leisure Friends

10/10

Exceptional

26 Jan 2025

Ken

Will gladly stay again

Very satisfied, very clean, staff very friendly and helpful, room spacious, modern and clean, bed very comfortable, excellent location.

Partner

6/10

Pleasant

15 Jan 2025

Jayne

Basic but clean and good value

Friends_and_family Family

10/10

Exceptional

08 Jan 2025

Stephen

Good and friendly staff.

Good and friendly staff. Hotel was clean and comfortable.

Partner

10/10

Exceptional

08 Jan 2025

RAMIRO

Very convenient and walking distance to every thing.

Leisure Partner

8/10

Excellent

07 Jan 2025

Kash

Great location for those wanting to stay close to plenty of eateries and experience the KL nightlife/clubs.

Business_and_leisure Friends

8/10

Excellent

29 Dec 2024

Avani

Stay was good but breakfast was not great. Not much variety.

Friends_and_family Family

8/10

Excellent

19 Dec 2024

Obaid

Good for a very short stay

The staff are very polite and helpful. I'm not sure how they rank star ratings, this property is not 4-star property. At most 3-star. Having said that. The rooms are spacious and recently updated. The location is great.

6/10

Pleasant

15 Dec 2024

richard

Higher end but still a Ramada! Wonderful outdoor infinity pool--large and shaded. Adequate gym, but only one weight machine. Breakfast with mostly Asian food and interesting. Try not to get a room near the elevator.

Leisure Partner

8/10

Excellent

15 Dec 2024

Asma

Hi ,my family was staying 2 days in hotel they loved it . Thanks .

Leisure Family_with_children

10/10

Exceptional

12 Dec 2024

Tuyen

Clean, good plumbing and water pressure. The kitchen with utensils, a hot water kettle, a toaster, a hair dryer, an iron and ironing board, and a fridge was excellent! Very nice! Will be staying at this property again in the future.

Leisure

8/10

Excellent

12 Dec 2024

Hon

Convenient location, easy access to major tourist areas, quiet

Leisure Family

8/10

Excellent

25 Nov 2024

Neil

Good location but noisy clubs nearby

Place itself seems like it had some new furniture. Good facilities. Gym wasnt too bad and had aircon. Noisy with clubs nearby until 4am.

Partner

10/10

Exceptional

13 Oct 2024

Trevor

Nice hotel to stay in Bukit Bintang area.

8/10

Excellent

07 Oct 2024

Marie

Location is good, easy to get grab but the room was not prepared with additional rollaway bed and they only removed additional sofa the next day which caused some inconvenience with space in the room.

Leisure Family

10/10

Exceptional

12 Sep 2024

Kevin

We enjoy our stay & the rooms were cleaned every day.

Leisure Partner

4/10

Poor

07 Sep 2024

Alwani Avinash

Standards have dropped considerably

10/10

Exceptional

17 Aug 2024

Jose

Thank you so much...Enjoyed the stay

Leisure Self

10/10

Exceptional

23 Jul 2024

Jennifer

Beautiful property with an amazing city view and comfortable bed. Only complaint is my towel had a stain and the couch had rips it in. It was very pretty and the staff were friendly! Great value, I'd stay here again!

Business_and_leisure Friends

6/10

Pleasant

12 Jul 2024

SANDIP

Room service very slow ,
Stain on chair fabric

Leisure Family

8/10

Excellent

22 Jun 2024

Jeanna

The people at the reception desk were so kind and hospitable. The shower's were chilly even though they have a water heater switch (after the heat of the day, it really was not too bad). The breakfast was great as was their rooftop pool, although, be warned, there are no stairs only ladders for the pool. All in all the two room suite and the in room washer/dryer made up for it all despite the smell in our room on day one (we had to buy febreze to mask the odor)!

Leisure Family

10/10

Exceptional

04 Jun 2024

Julie-Ann

An excellent property with transport and lots of dining options within walking distance. Stunning city views from balcony and pool area. Friendly staff and amazing breakfast each day. Room was very spacious with cooking facilities. MRT (Bukit Bintang) and monorail within a few minutes walk. Within 10 minute walk to Berjaya Times Square shopping mall.

Leisure Self

8/10

Excellent

28 May 2024

Asma

Good hotel

Good hotel, good location good service

Partner

4/10

Poor

18 May 2024

Salman

I would rate the average for this property.

Breakfast is geared towards low-quality food. All Indian breakfast. When I am travelling I prefer the opportunity to taste local cuisine.

Staff at breakfast mostly cannot speak or communicate in English.

Stayed in a similar grade hotel in Penang; this was a total disappointment. With lack of maintenance to the building. Though renovated, there is no concept of maintenance. The lobby smells like curry.

The front desk only knows about how to checkin and checkout; the frontdesk staff have zero knowledge of the surroundings and any questions one may ask about KUL. You need to hire local Malayan talent. Looks like most of the staff are overseas on work-permits

The hotel owner needs to seriously look at maintaining the Ramada Suites level. I don't know how they got the Ramada franchise.

I hope the owner review my comments about the property and pay attention, otherwise, the way this is being managed , in a year's time this will be in ruins .

Leisure Family

8/10

Excellent

25 Apr 2024

Dora

It was a pleasant stay. Only complain is that the towels are quite frayed!

10/10

Exceptional

23 Apr 2024

Mohammed Rizwanul

Location is very central, close to shops and restaurants. Shopping malls are at walking distance. Good for family with kids. We took double bedroom and it suited us well.
Staffs are welcoming and very helpful.

Leisure Family_with_children

8/10

Excellent

21 Apr 2024

Simon

Decent standard, low budget stay in KL

Decent standard, lower budget stay in KL. Room was spacious, had a kitchenette and was clean and comfortable. AC was really loud; could do with a more modern unit.

Business

8/10

Excellent

20 Mar 2024

Phillip

Its the 3rd time i stayed here, not much has changed in the last 10 years. The staff and manageress were very friendly and helpful. The dining and bar is currently been renovated but work was stopped and not much was happening for a while.

Leisure Partner

6/10

Pleasant

02 Mar 2024

Charles

Cigarette smoke filled our shower room on one night. Water was cold on 2 mornings out of 3 making showering unpleasant.

Leisure Partner

6/10

Pleasant

27 Feb 2024

Theepakan

Disappointed with the Ramada. Better options elsewhere for this price.

Leisure Self

10/10

Exceptional

01 Feb 2024

Dominique

Clean hotel and spacious rooms. Close to the main attractions in KL

10/10

Exceptional

20 Jan 2024

David

Comfortable spacious room in the lively area of Bukit Bintang. Bed was huge and comfortable. Shower had great water pressure.

Leisure Self

8/10

Excellent

17 Jan 2024

Amoldeep

Very Good location, close to everything

Very Good location, close to everything

Partner

8/10

Excellent

17 Jan 2024

Amoldeep

Nice location

Very Good location, close to everything and good room size

Friends_and_family Family

8/10

Excellent

06 Jan 2024

Malcolm

For: nice hotel, security, clean but improvement needed, excellent location.
Neg: No dining room or bar (under renovation); reception/security staff unfriendly; scarcity of towels on a daily basis; very basic breakfast options (only ate once).

Leisure Partner

6/10

Pleasant

31 Dec 2023

Ian

Rooms were ok however the lounge had a massive tear in it that had been repaired with stick tape the seats at the breakfast area were dirty and the whole place needed a fresh coat of paint.

Partner

8/10

Excellent

27 Dec 2023

Huma

Breakfast eas not as expected

Friends_and_family Family

10/10

Exceptional

13 Dec 2023

Felix

Near food outlets

Leisure Family

10/10

Exceptional

13 Nov 2023

John

Awesome!! 10/10 would do it again

10/10

Exceptional

07 Nov 2023

John

Excellent value! Great room in a great area and the staff has been fantastic

Leisure Self

8/10

Excellent

26 Oct 2023

Soo Yee

the 2 bedroom suite was really spacious

Leisure Friends

6/10

Pleasant

20 Sep 2023

Chrysantha

Check in was a bit messy as I was going to pay by cash I was asked to go out and bring the cash. Was not willing to accept my credit card as a hold until I checked in and went out to a money exchange to bring the local currency.

There was a cockroach in our room.

Restaurant staff, particularly the head Nishantha Samaranayake was great.

Leisure Family

10/10

Exceptional

13 Sep 2023

David

This hotel is nicer and a better value than other nearby hotels I have stayed in, still in the bar district but in the opposite direction of most foot traffic.

Leisure Self

8/10

Excellent

16 Aug 2023

Julie

Good value
Nice pool and facilities
Great having a laundry
Average breakfast
Some maintenance needed
Some staff could be friendlier

Leisure Partner

10/10

Exceptional

02 Jul 2023

ALINAH

Good location for for dining around hotel and convinient from foods to massage places ans Night outing.