Extended Stay America Select Suites- Mobile - I-65

8/10

Excellent

27 Jun 2026

Amber

Room was perfect for what I needed. I ended up needing to extend my stay by 3 days and they were able to accommodate me staying in the same room.

If you travel with pets this is a good place to stay.

Pet

2/10

Poor

23 Jun 2026

Rakweon

Worse hotel I ever tried to stay in roaches everywhere

Self

2/10

Poor

22 Jun 2026

Shinece

Room was nasty roaches were coming out the sockets in the wall and from behind the beds I went to talk to staff but was told there was no one available to move me to another room WILL NEVER BOOK AGAIN

Family_with_children

10/10

Exceptional

04 Jun 2026

John

FD ladies are FABULOUS

8/10

Excellent

29 Apr 2026

Patrick

Clean area

Self

2/10

Poor

18 Apr 2026

Jeffery

They stole my property and lied about it. I had a brand new pack of knives that I left when they move me to another due to the condition of that room. Roaches were in the new room they moved me too so I left the hotel and went to another hotel. I left my snake skin belt on the chair went back and was told it was thrown away like they said was done with the knives. Are you suppose to hold customers property just in case they come for it? Mind you I checked out today so how you don’t have it? Calling corporate.

2/10

Poor

13 Apr 2026

Christopher

This place is not clean and has an active roach infestation in the rooms. Do not recommend.

Business

10/10

Exceptional

23 Feb 2026

Cipriano

Good

6/10

Pleasant

07 Feb 2026

Arye

Good enough as a place to lay your head at night. Had interesting smell and we found a cockroach in our room on our final night. Overall, 6/10.

Business Partner

2/10

Poor

08 Jan 2026

Ignacio

it was awful experience we went at 3 : am from the hospital to the hotel when we arrived there the lobby was closeed nobody there, we knock the door and we called by phone , we must look for another hotel this was horrible.
never come back

Business

10/10

Exceptional

26 Sep 2025

Zechariah

Everything was good, no complaints

Leisure Self

8/10

Excellent

24 Sep 2025

Zechariah

It was quiet in to the night for the most part,and very clean

Leisure Self

2/10

Poor

04 Sep 2025

Jared

I booked a room at this hotel and they wouldn’t even let me check in waste of money

Self

4/10

Poor

03 Aug 2025

Robert

Avoid if you can

Rooms were old and dirty. Walls seem like they have never been wiped down, beds were like kids metal frame making noise every time you move. I was a late check in because I prefer driving in the late afternoon when I arrived to check in it took about 20 minutes for someone to come down.

Business

4/10

Poor

14 Jul 2025

Fernanda

Subpar facility

Leisure Family

8/10

Excellent

28 Jun 2025

David

No surprises. As advertised.

4/10

Poor

28 May 2025

tameka

The stay here was another watse of money and watse of our discount of 181. The property looked as if it was okay,until we started to relax. Pool was green and unswimmiable. We tried to watch a movie on the lay out couch bed it was broken. Left out to go working at the Jazz fest. Was accused of smoking in room. Had to show at that time we was not in room , was in uber heading downtown, showed time stamped videos and pictures. I have to record everything for work. So this was not a good place to stay. Only good thing was the breakfast and the employee that cooked it Ms.Cleanya was her name. She made it worth staying. We could enjoy amenities. They were not in working condition

Business Partner

10/10

Exceptional

22 May 2025

Felipe

I liked everything it was small room but very nice with everything on it
microwave tv fridge and WiFi

Leisure Self

10/10

Exceptional

16 May 2025

Ontarius

Tari

It was a decent hotel no complaints

Self

10/10

Exceptional

03 May 2025

Amanda

Was quiet staff was very friendly

Leisure

10/10

Exceptional

27 Apr 2025

Antonio

Very Nice staff/helpful...very clean..love the washer&dryer utility room convenient and very clean...i would definitely stay here again

Leisure Partner

10/10

Exceptional

25 Apr 2025

Michael

Great

10/10

Exceptional

25 Apr 2025

Michael

Great

Family

10/10

Exceptional

25 Apr 2025

Michael

Great

Family

6/10

Pleasant

03 Apr 2025

WILLIAM A

The property and rooms were clean. Unfortunately, when we ran out of toilet paper, we were told they did not have any and had no idea when they would get any. The staff person who told me was NOT apologetic and kind of had an attitude when I asked with 4 floors of rooms in a mostly full hotel what were people to do without toilet paper? I was told they would receive the same answer I got. I asked when they would be getting any and I was told that was a question that a supervisor would have to answer. I found this unacceptable and stated that this is not any way to run a business, especially a hotel. My wife was having numerous hospital tests that day, requiring her to make frequent bathroom trips. My wife and I were forced to go out and purchase our own toilet paper. We will NOT be using this hotel again. Sorry.

Business Family

2/10

Poor

20 Mar 2025

Daniel

This place was disgusting in all aspects, you couldn’t pay me to stay here again

Family

2/10

Poor

19 Mar 2025

Brandon

The key cards didn’t work so had to wait in lobby for 15 mins until someone came to let me in my room and there was no soap or anything in rooms tv didn’t work

Leisure Self

10/10

Exceptional

01 Feb 2025

Alma

Nice hotel, clean and nice people and staff.

4/10

Poor

30 Dec 2024

Lisa

Audry day shift desk clerk was very nice. I hope I never have to use this Extended Stay, No clean towels unless you pay for towel service, you have empty your own trash and No Service to your Room until two after two weeks stay. Well I was there visiting friends not moving in. Take my advice this not place to stay, and I paid $100 deposit when I checked in. Now thats funny especially since they're wanted to charge me for fresh towels.

Leisure Self

2/10

Poor

12 Dec 2024

Verified traveler

Inconsistent policies

This particular hotel charges $100 incidentals whereas the other Extended Stay America in Daphne does not. These inconsistent policies are discriminatory to the patrons in the Mobile I-65. In the technological age, everyone has a cell phone and phones in the rooms should be removed. People should not be forced to pay when there is no intent to used landlines.

6/10

Pleasant

11 Dec 2024

James

Weed smell.

Business Self

6/10

Pleasant

11 Dec 2024

James

Simple and plain. I never stay there again. I don’t smoke weed and can’t stand the smell of it

Business Self

4/10

Poor

04 Nov 2024

Inez

No appliances two small bed was hard

2/10

Poor

19 Oct 2024

Alexandria

I was greeted with roaches. A dirty tub, a shower head that was rusted shut, and an elevator that is two months past due on its service.The room smelled completely smoked out, even though it’s supposed to be smoke free. The beds are cots very uncomfortable. They don’t even give you plasticware, no iron , no ironing board. I loathed staying here. I had to carry hotshot with me just to use the bathroom. If you want to have a comfortable stay, book elsewhere. I’m used to extended stays being way nicer. That’s what made me book. But the reviews are kind in my opinion. I was scared to walk my dog at night because there are men just hanging around, driving around the parking lot, etc. women do not stay here alone! If you can help it don’t stay here at all. The staff was very kind. That’s the only good thing I have to say.

Business Pet

10/10

Exceptional

05 Aug 2024

jessie

customer service was amazing

4/10

Poor

21 Jul 2024

Shartisha

I killed 3 roches,couldn’t get no clean set of towels are sheets had to buy them are wash the ones I had,took out of my deposit do too I didn’t take out the kitchen trash

Business_and_leisure Partner

2/10

Poor

12 Jul 2024

Chase

They had roaches in the the room, kids running up and down the hallway screaming, elevator wasn’t working and I was on the top floor. Also the lady from the front desk came banging on my door at 9AM while I’m trying to sleep because I was working nights just to see if I check out yet. Place is not good.

Business Self

2/10

Poor

23 Jun 2024

DeJuan

This was by far the worst hotel experience I’ve ever had. The mattress on the bed was so hard and uncomfortable I literally had to lay on top of the pillows to not hurt my back. Had to remove the drain plug in the sink so the water would drain and they only had one iron for the entire building, that was checked out when needed.

Leisure

6/10

Pleasant

14 May 2024

Piettro

Good

2/10

Poor

06 May 2024

Christine

No late night check in available

Booked this place for one night during road trip. Arrived late when I couldn’t drive anymore. Prepaid for room. Nobody was available for check in. I had to leave and fin another hotel

Self

2/10

Poor

07 Apr 2024

Lyle

Congregation of the scariest gang looking area but
might be a good place to score some heroin. I DID NOT EVEN CHECK IN. DROVE RIGHT OFF AND WOULD NOT GET OUT OF MY CAR

Business_and_leisure Pet

2/10

Poor

05 Apr 2024

Andres

It was unsafe and horrible

8/10

Excellent

02 Apr 2024

Chase

Decent establishment

Business Self

8/10

Excellent

14 Feb 2024

Leslie

Key card didn’t work half the time. Only received 2 towels and 2 wash rags for 3 night stay and was not given anymore. When we asked for more was told we had to come down and swap out before 11am

Leisure Partner

2/10

Poor

15 Nov 2023

Vonda

Poor customer service

8/10

Excellent

01 Nov 2023

Lee

Great

2/10

Poor

26 Oct 2023

Terrance

Can't get into my room been stuck outside for 45mins ..Key not work no one at front desk

Self

10/10

Exceptional

10 Aug 2023

Tammie

Website should include $100 deposit

Leisure Partner

2/10

Poor

21 Dec 2022

Crista

The room and halls smelled, the bed was very uncomfortable and not sturdy. The room also had roaches. Would not stay here again

Business Partner

10/10

Exceptional

18 Dec 2022

Brittney

Great

10/10

Exceptional

20 Nov 2022

Darian

Nice and I will be back

Leisure Self

8/10

Excellent

13 Nov 2022

Janella

The staff was very nice. The room had a stinvh smell although clean and it had small bugs/roavhes.

Business_and_leisure Family_with_children

2/10

Poor

05 Sep 2022

Laura

This property is unsafe, the conditions with limited staffing. A lot of police activity and raid had happened the night before our stay. End up walking across to the Homestead Hotel besides it and staying there. Felt unsafe to stay at other property.

Leisure Friends

2/10

Poor

04 Sep 2022

Sharon

It was roaches in my room

Business Family

2/10

Poor

01 Aug 2022

Bonnie

There was an Oder of mildew in the room. The halls wreaked of cigarette smoke which spilled over into the room even though the room should have been smoke free. My family didn’t feel safe

There was no service at the desk for towels and could not gain access to the Wi-Fi. We checked out a day early and would love to get a refund of that day but that probably won’t happen.

Leisure Family

2/10

Poor

31 Jul 2022

Enrique

Extremely rude staff. Avoid this place you are not welcome there .

Leisure Family_with_children

6/10

Pleasant

25 Jul 2022

Cassandra

NO NOPE NEVER AGAIN !!!!

Before reserving this hotel , PLEASE NOTE : they have a 150$ deposit that you have to pay along with the cost of your hotel when you get to the site. We did not know about this and the front desk even stated that they don’t tell guests on online sites. They hold the 150$ until you leave just in case of damages or “stolen items”. They make you bring every towel to the front to be counted ! My daughters room wreaked of a fishy odor and blatantly told them they could either find somewhere else to go as long as nothing was out of order in the hotel and give them there money back or basically deal with it. One of my daughters is currently pregnant and both had two small kids with them. They charge for everything! House keeping is none existent you have to do everything yourself. Wash your own towels, sweep the floor, you name it. They had signs all through out the hotel even on the elevator about extra charges for all kinds of silly things. We had a hard time even getting the key cards to swipe to get in the hotel or hotel room! The beds were small and weren’t the best far as comfort. Nothing was included no extra towels , linen, house keeping nothing! You either had to pay extra or clean it yourself. This was a last minute trip for us so we expected a few things especially with a cheap hotel with low ratings. We made it work but we will never stay here again!

Friends_and_family Family

4/10

Poor

15 Jul 2022

Theron

Noisy and smelled like tobacco smoke everywhere

Business Partner

2/10

Poor

05 Jul 2022

Tondalaya

Roaches full size uncomfortable beds very basic you have to pay for extra things or things that should be included in the room ex towels are $14 for a clean set pillows bed extremely uncomfortable remember it’s a full size bed and roachessss

Business_and_leisure Partner

2/10

Poor

05 Jul 2022

Tondalaya

If you on a budge this is for you

Site doesn’t mention a $150 deposit first room roaches everywhere beds are full size cheap very uncomfortable if u have a bad back (not for you)pillows horrible everything very very basic you have to pay for clean towels if you book through a 2 party If you are on a budget and don’t mind roach and not have clean towels while you there this is a hotel good for you no iron hair dryer it cost extra as well

Partner

8/10

Excellent

05 Jul 2022

Kamryn

Way better than expected. I was hesitant based on the reviews for the rooms but my room was very clean and nice. Staff was super helpful and friendly.

Leisure Partner

2/10

Poor

03 Jul 2022

Misty

Ridiculous deposit caused us to be on the street

We werent allowed to stay because we didnt have $150 for a deposit, so basically the hotel fee of 80 bucks or so was stolen from us. I made sure i had $100 dollars for a deposit and was flabergasted to learn the deposit was nearly twice the room fee. Very disapointed in both the hotel chain and hotels.com

Partner

6/10

Pleasant

11 Jun 2022

Jennifer

The beds were to small and not enough towels and soap

Business Family

4/10

Poor

06 Jun 2022

J

No where did it say we needed to pay $150.00 deposit when booking. Different pet policy from what's listed on website.

Friends_and_family Family

6/10

Pleasant

06 Jun 2022

Matthew

Not comfortable for our extended stay

Positive: inexpensive, close to where we needed to be, quiet, clean when we checked in, plenty of hot water.

Negative: no cookware, dishes, or even coffee maker provided. Beds feel like camp cots and sound on the verge of collapse every time you roll over. USEFUL wifi is charged per day. Linen exchange is $10 a week. \"Separate sitting area\" is a table and 2 plastic breakroom-style chairs.The lobby is only open certain hours; no one was there when we wanted to check out. After the first night, the room had a distinct musty/mildewy odor. Toilet would run randomly.

They say it's to keep costs down, but we stayed at 2 different extended stays earlier in our trip that had a comparable per night cost, and provided for free everything Woodspring nickel and dimes you for.

Partner

6/10

Pleasant

04 Jun 2022

Mark

Beds were hard and stiff no coffee pots in room nor anywhere on site
no ice availability at all either very dissatisfied 😒!!

Business

2/10

Poor

03 May 2022

Caressa

Terrible experience

Terrible experience. Tried to call front office several times with no answer walked to office was always locked up and no one available. Roaches where everywhere tried to tell the manager. Was completely gross and dissatisfied.

Partner

2/10

Poor

03 May 2022

Veronica

Check your rooms before you stay

My key didn't work call the 500 number 3xs and no answer. Called 1 more time then the reservation rep had to contact the on-site work.. the bed are full beds very uncomfortable room smelled like mold and wet socks.

Friends_and_family Friends

8/10

Excellent

29 Apr 2022

Hugo

No receptionist

My stay was fine however it took me by surprise that no one was at the reception to sign me through the reservation... I needed to call someone on a phone...

Business

6/10

Pleasant

26 Apr 2022

John

The place was nice, and so was the room. Bare bone basics, bed, 2 sets of towels, tb, full size fridge, cooktop. No coffee pot or cooking supplies. Only stayed 1 night because it was last minute. The $150 is what really displeases me. Too much of a deposit for bare bone basic

Business_and_leisure Family_with_children

8/10

Excellent

11 Apr 2022

Tantrel D

Nice place to relax

Leisure Partner

10/10

Exceptional

04 Apr 2022

CLARANETTA

The property was clean and comfortable. The clerk don’t know how to charge people correctly. I was overcharge and then I was charged twice. I have to go thru hell and back to get my money back on my card. It’s ridiculous I have to do this. Then they want to lie about the money should be on your wiring 24 hours. But they tell ya 2-5 days. It didn’t take them that long to get it out my account.

Leisure Family

6/10

Pleasant

02 Apr 2022

Raymond

No where to eat close by, could not find ice maker but did not have bucket to put it in anyway. It is a good place for a longer stay but bad for a short visit like ours was. Had a large frig and way to cook but no pots or utensils.

Leisure Family

4/10

Poor

21 Mar 2022

Barrington

Sad

Partner

8/10

Excellent

17 Mar 2022

Dimeka

The rooms were very spacious and had full sized refrigerators, 2 electric range burners, and plenty of cabinet space for food. Amenities were ok, and front desk staff was always available during their business hours. I didn’t like the fact that two of their exterior doors were inoperable with the electric “key” card, as they wouldn’t open from the outside, which was very inconvenient because it forced you to walk all the way to the other side of the building just to get into the building. I also didn’t like the fact that some of the residents or residents visitors threw trash in the parking lot consistently even with a dumpster around, and made the place look trashy on the outside. The trash often remained in the parking lot for several days without anyone cleaning it up.

Business Self

6/10

Pleasant

12 Mar 2022

Michael

The parking was great, because I drive a large vehicle.

Business Self

2/10

Poor

11 Mar 2022

Karen

Nothing It Smelled Like Mildew

Business Family

2/10

Poor

07 Mar 2022

Zakeea

Horrible

It was horrible had roaches in the room snd y’all charged me for trash being left in the room when y’all have people who cleans the rooms so I will never come back to stay it was horrible

Friends_and_family Family

2/10

Poor

07 Mar 2022

Lisa

I didn’t like the roaches in my room! Also it’s run down & looks nothing like the pictures on their website. The whole hotels hallways reeked of Marijuana. I wouldn’t ever stay there again!

Business Self

6/10

Pleasant

06 Mar 2022

Gary

I had a smoking room and I don't smoke. Smoking should not be allowed in hotel. The bed was uncomfortable.

2/10

Poor

03 Mar 2022

David

Do not stay here!

I made reservations. No one was at the front desk. There was a sign directing me to use the service phone in the lobby. I had to use the phone to call a central service center. I was told it would be 20 to 30 minutes before someone could check me in. It was approx. 9 pm and I had just driven 800 miles. Last thing you want to hear. Lots of drug use. The hallways, elevators and my room reeked of Marijuana smoke. The bed was most uncomfortable. It consisted of a mattress on top of a metal cot. It moved and squeaked when you rolled over at night. When I tried to check out in the morning, still no one at the front desk. I tried using the phone again and this time the service center said all lines were busy. First and last time I will stay with this chain. Horrible customer service. I will be going back to good ole Motel 6.

Self

2/10

Poor

03 Mar 2022

Bree

Room was infested with Baby Roaches, literally everywhere.

Front desk would not refund me for remaining days when I wanted to leave. So I just left and lost a couple hundred dollars.

Business_and_leisure Self

4/10

Poor

24 Feb 2022

Gunnar

This place looks nice on the website. You get there and there isn’t even a front lobby. It’s just a window. Also the whole place smells like they try to cover up cigarette smoke with lots of air freshener. We walked in and got to our rooms, walked right back down and canceled our next two nights and walked across the street to the much nicer hotel right across.

Business_and_leisure Friends

2/10

Poor

23 Feb 2022

Melissa

Roaches everywhere

Leisure Partner

6/10

Pleasant

03 Feb 2022

Verified traveler

not pet or people friendly

They are not pet friendly though they are listed as such. The daytime manager is abrasive and unkind.

Self

4/10

Poor

23 Oct 2021

ALAN

I didn’t like that it smelled smoky

Business_and_leisure Self

2/10

Poor

06 Oct 2021

Bao

Ny coming back

The whole hallway and my room smell like cigar. Linens are not clean, things are rusty

Self

8/10

Excellent

01 Oct 2021

Brittney

The front desk was empty during open hours and it took 30 minutes for someone to come back to help my friend and i check in.

Business_and_leisure Friends

6/10

Pleasant

23 Aug 2021

Edmond

Very low level of service. Lower than average accommodations.

Business

4/10

Poor

18 Aug 2021

Steven

BAD EXPERIENCE

The reception area check was closed for the day and it took about 15 minutes to get someone to help me check in.
After she arrived everything went smoothly.
The Bed was THE WORST I HAVE EVER SLEPT ON IN MY ENTIRE LIFE!!!
There was no light available by the bed.
There was NO ICE SERVICE available.

Self

2/10

Poor

06 Aug 2021

Haley

When we

Friends_and_family Family

6/10

Pleasant

02 Aug 2021

Verified traveler

Thought I was in a college dorm room.

Leisure Friends

2/10

Poor

31 Jul 2021

Verified traveler

Would not recommend

Would not recommend if you decide to stay here make sure to add an additional $150 to the amount you’re going to pay for a deposit for a place that is not the cleanest

Partner

8/10

Excellent

30 Jul 2021

Verified traveler

Overall, a decent place. Well-maintained property and the rooms are much cleaner than other places I stayed.

Business Pet

2/10

Poor

21 Jul 2021

Verified traveler

That you have to pay 150 deposit and even if your room clean they still cheat you out of your money they kept my deposit saying i had hair dye on a pillow case

Business_and_leisure Family

4/10

Poor

27 Jun 2021

Verified traveler

The lobby was hot as hell, no coffee pot in the room, the beds were not good sguinching, when you move, you could here the spring.the tub was not draining properly, stopped up, will never stay at another Woodspring again.

Leisure Friends

4/10

Poor

06 Jun 2021

Jason

The refrigerator smelled musty. The humidity in the room was terrible. The front desk closes so you could not check out early in the morning. And the cards gave us trouble with the locks the entire stay

Friends_and_family Family

4/10

Poor

01 Jun 2021

Verified traveler

We saw roaches in our room, tub and on wall. Plus we had to clean ourselves and take out trash

Leisure Family_with_children

2/10

Poor

28 May 2021

Verified traveler

I booked 2 rooms, one with a king bed and a sofa pull out bed and a second room with two beds. There was no king bed, it was a full size bed and no pullout bed, all beds were full size beds. I’ll never stay there again.

Leisure Partner

2/10

Poor

24 May 2021

Verified traveler

We booked through Expedia (which we always use without problem) for a wedding, the hotel called us at 2:30, 30 minutes before check-in and told us if we were not there by 3 o’clock on the day of our check-in they were forcefully forfeiting our room from us and giving it to someone else. We would have arrived at 3:15 and they told us to not bother with it because the room would be gone by then.

Leisure Family