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SpringHill Suites Mobile
Mobile - AL · United States
3655 Springhill Memorial DriveView location
8.8/10Excellent1,000 Reviews
Cleanliness9.0/10 9.0
Service9.2/10 9.2
Comfort9.4/10 9.4
Condition8.8/10 8.8
Neighborhood9.0/10 9.0
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About SpringHill Suites Mobile
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a television in a common area. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite. Make yourself at home in one of the 95 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.
Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Dauphin Street - 0. 7 km / 0. 5 mi- Spring Hill College - 0. 9 km / 0.
5 mi- Herndon Park - 2. 7 km / 1. 6 mi- Langan Park - 4. 5 km / 2. 8 mi- University of South Alabama - 5. 9 km / 3. 7 mi- Hank Aaron Stadium - 5. 9 km / 3. 7 mi- Bragg-Mitchell Mansion - 6.
Show less
2 km / 3. 8 mi- Mobile Botanical Gardens - 6. 4 km / 4 mi- Mobile Museum of Art - 6. 6 km / 4. 1 mi- Mobile Public Library, Davis Avenue Branch - 6. 6 km / 4. 1 mi- Mobile Medical Museum - 6.
7 km / 4. 2 mi- Hawthorne House - 6. 8 km / 4. 2 mi- Infirmary LTAC Hospital - 6. 9 km / 4. 3 mi- Ladd-Peebles Stadium - 7 km / 4. 3 mi- Mitchell Center - 7 km / 4. 4 mi.
The nearest airports are: Mobile, AL (BFM-Downtown Airport) - 12. 8 km / 8 mi Mobile Regional Airport (MOB) - 12. 9 km / 8 mi The preferred airport for Springhill Suites Mobile is Mobile Regional Airport (MOB).
Located in Mobile, Springhill Suites Mobile is within a 10-minute drive of University of South Alabama and Mobile Botanical Gardens. This hotel is 5. 4 mi (8. 6 km) from Oakleigh Historic Complex and 5. 9 mi (9. 5 km) from Mobile Civic Center.
Located in Mobile (Llanfair), Springhill Suites Mobile is within a 10-minute drive of University of South Alabama and Mobile Botanical Gardens. This hotel is 5.4 mi (8.6 km) from Oakleigh House Museum and 5.9 mi (9.5 km) from Mobile Civic Center.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
-
Spoken Language
English
Nearby attractions
Dauphin Street
0.7 km / 0.5 mi
Spring Hill College
0.9 km / 0.5 mi
Herndon Park
2.7 km / 1.6 mi
Langan Park
4.5 km / 2.8 mi
Topgolf Mobile
5.2 km / 3.2 mi
University of South Alabama
5.9 km / 3.7 mi
Bragg-Mitchell Mansion
6.2 km / 3.8 mi
Mobile Botanical Gardens
6.4 km / 4 mi
Mobile Museum of Art
6.6 km / 4.1 mi
Mobile Public Library, Davis Avenue Branch
6.6 km / 4.1 mi
Mobile Medical Museum
6.7 km / 4.2 mi
Hawthorne House
6.8 km / 4.2 mi
Infirmary LTAC Hospital
6.9 km / 4.3 mi
Ladd-Peebles Stadium
7 km / 4.3 mi
Mitchell Center
7 km / 4.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 95
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Valet parking
- Laundry service
- LaunderetteExtra charge
Show 23 more facilities & services
- FireplaceExtra charge
- Smoke detector
- Hotel safe
- Lift access
- ShopExtra charge
- Terrace
- Newspapers
- Luggage room
- Clothes dryer
- Towels and bed linenExtra charge
- Restaurant
- Smoking areaExtra charge
- Meeting room
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- TV lounge
- Breakfast
- Continental breakfast
- Non-smoking establishment
- Fitness
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Mobile
SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Mobile
SUITE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Mobile
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 Bedroom • 20 m²STU.H6-KG
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Mobile
STUDIO Accessible KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-KG
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 19 m²STU.KG
Room overview
Smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Shower
- Bathroom
Facilities with extra charge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Safe
- Wi-fi
- Toiletries
- Desk
- Satellite TV
- Housekeeping
- Fridge
- TV
- Direct dial telephone
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Mobile
STUDIO KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 19 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Room amenities
- Centrally regulated air conditioning
- Shower
- Bathroom
Facilities with extra charge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Safe
- Wi-fi
- Toiletries
- Desk
- Satellite TV
- Housekeeping
- Fridge
- TV
- Direct dial telephone
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Mobile
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Mobile
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Mobile
SUITE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 1 Bedroom • 23 m²STU.2Q
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Hairdryer
- Direct dial telephone
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Safe
- Wi-fi
- Desk
- Toiletries
- Housekeeping
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySpringHill Suites Mobile
STUDIO TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 23 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q
Room amenities
- Centrally regulated air conditioning
- Bathroom
- Bathtub or Shower allocation on arrival
Facilities with extra charge
- Hairdryer
- Direct dial telephone
- TV
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Safe
- Wi-fi
- Desk
- Toiletries
- Housekeeping
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about SpringHill Suites Mobile
100
reviews shown
Jonathan
The hotel was well kept, staff were nice, and our breakfast was good. No complaints.
Paesha
I don’t know how they got a good rating but this place is filthy. The bed linen hadn’t been changed prior to our arrival; crumbs were in the bed. The sofa and floors are dirty and in need of deep cleaning. Sofa had a hole in it. The walls were dirty and the towel stained. This place is a dump. I asked for new linen to place on the bed before I could sleep.
Lisa
Didn't use the amenities. Went for breakfast at 8:30am and ithere was hardly anything there. Didn't seem like they wanted to replenish it for the few of us that were there. Other than that, it was fine. Room was huge, clean.
Ashley
There were several stains on the furniture and carpet in our room. Asked for more towels as we had 4 people in the room and were only 3 in the room for a 2 night stay. The front desk said they would be ready in 20 minutes and that they would either bring them up or let us know when they were ready and we could come get them. An hour and a half went by so we went back down to ask them about towels. They said they would be ready in 5 minutes and would let us know. We were on their list. We never got a call or a reason for why they couldn’t provide them. Breakfast was ok. Did not meet Marriott Bonvoy standards.
Cheryl
There was plenty of room for parking outside. The lobby area was spacious, modern and very clean. The hotel room gave us plenty of room to spread out and was very clean! The bathroom was modern, spacious and clean! Breakfast was filled with a variety of foods to suit our tastes!! All in all a great stay!!!
Mario
Muy bien
zy
room was nice and clean very comfortable. breakfast was AMAZING. will be back 10/10
Kevin
It appeared as if someone had vomited in the room. The smell was still present. Front desk staff was short, but not rude, enabling her to get back to their personal phone call. Breakfast items were sparse. They were not prepared for the number of guest they had.
Ernesto
Not much to say about property. Jess manager is nice.
Tracy
Everything was great. Room was spacious and very clean. Staff was super helpful. Only thing I noticed was there wasn’t a big variety for breakfast and the side door wouldn’t open during the hot hours of the day.
Chylo
Wonderful
Bobbi
Hotel was clean and very affordable.
Cory
Very clean and comfortable!
joanne
Affordable, clean and bigger room, I enjoy the breakfast
Christy
This property is accessible to the interstate. That's really the only pro to it. The cons are needs a major reno, friendlier staff at the front desk. House keeping was great. When we got to our room there was no hand towels or washcloths. The decor and carpet was very dated and not in the best shape.
The breakfast was decent.
The breakfast was decent.
Kenietta
As we drove to the parking lot everything outside looked great, then we were greeted inside by a very nice lady at the desk who assisted me with my check-in. Everything was great from the beginning of our stay and at the end also. The breakfast was very delicious and hot.
Carolyn
Very clean room. Very helpful staff. In a convenient location. Love how spacious the room is. Only thing. They stop serving certain food too early when breakfast is being served. Other than that great place to stay
urvashi
The staff was not helpful when asked for any towels or keys not working.
The carpets were extremely dirty. We were told the rooms were pet free and told only a certain floor was pet friendly. I have kids that are allergic to pet dander so this was important. Our floor also had dogs in rooms next door so that was false information. The pets had pooped and peed all over the carpets on the hallway.
Breakfast items were limited- when asking staff for even coffee they were out of items within 30 mins of breakfast start time. Staff seemed always angry with people.
Our bathtub was clogged all the time so showering was a pain and disgusting.
The carpets were extremely dirty. We were told the rooms were pet free and told only a certain floor was pet friendly. I have kids that are allergic to pet dander so this was important. Our floor also had dogs in rooms next door so that was false information. The pets had pooped and peed all over the carpets on the hallway.
Breakfast items were limited- when asking staff for even coffee they were out of items within 30 mins of breakfast start time. Staff seemed always angry with people.
Our bathtub was clogged all the time so showering was a pain and disgusting.
Brian
Room dirty wit stained floors and scuffed walls, towels had pubic hair and blood, hotel was generally grody, breakfast had been ransacked and was like the hotel. Whatever good reviews they had in the past are no longer
Mohammed
Staff is very nice
Breakfast is limited
Good location
Breakfast is limited
Good location
Raymond
There were some things that needed repairs in the room. TV stopped working one nite. We asked for towels and got 1 set for both of us. We could here everytime some took a step above our room. The parking lot flooded when it rained heavily.
Kalesha
The service is very good. The rooms are very clean! No issue with parking!
Daniel
Excellent hotel, friendly staff, very pleasant, clean, comfortable
Petrece
The property was old, building really needed to be updated.
John Paul
Could use some carpet cleaning.
Sarah
Very nice,room for six.Pool was small,but still nice. Breakfast,o.k. people got up at 7 a.m. and.ate everything, we waited for food,to be replenished eat breakfast, but otherwise fine. Good coffee and tea bar.
Christy
Staff told us they would call us when they had washed more towels. Never got a call or towel!
Carpet was just plain nasty in room.
Breakfast was decent.
Would be a great place if they replaced the carpet and reprimanded the staff.
Have a nice day.
Carpet was just plain nasty in room.
Breakfast was decent.
Would be a great place if they replaced the carpet and reprimanded the staff.
Have a nice day.
Amber
Quick check in, spacious rooms, bed was very comfortable.
George
Golf course is s aa little thrashed.
Shower backed up.
All else was perfect!
Shower backed up.
All else was perfect!
Wendy
Staff was awesome ... lady at front desk was very nice .. she got my husband and I glasses fir our wine .... very sweet
Scott
The room was clean and very convenient to restaurants and shopping
Christina
Very clean hotel. Very nice staff. Breakfast was ok
Davanta
They should move the tvs closer to the beds...felt like I was gonna strain my eyes/neck trying to see. They should also keep plastic utensils in the room. Other than that...I can't wait to book again in the future.
Courtney
Stay was very nice, updated room and very spacious. The lady at the front desk was very nice and helpful.
Suzanne
Older facility and could use some updates
Rebekah
The room is spacious. The staff not very friendly.
Walaisa
Great stay! Clean spacious rooms with a nice breakfast bar.
Shea
It was fine for a nights stay. Check in staff was great.
It’s just time for some new carpet in hotel. The glass in the room facing the bed needed to be cleaned.
It’s just time for some new carpet in hotel. The glass in the room facing the bed needed to be cleaned.
Scott
Overall stay was good
ray
This hotel is very nice. Clean and friendly staff. Didnt get to try the breakfast. I would definitely stay here again.
Edna
I liked the there was a restaurant right in the lobby
BRENDA
The staff was nice, the breakfast was good although limited choices. However, the room was gross. The hallways have dirty carpets. The rooms carpet felt grimy. The couch cushions were dirty and ripped. The pull out mattress had nasty stains all over. Every single towel had several hairs on them, the bed had hairs on them. The drawers had hairs and dust in them. It felt like a roach motel.
Keshia
Kayla was amazing at check-in and made the stay better.,
Penny
Clean, comfortable, quiet, safe. The perfect stopover on our road trip. Good water pressure, hot shower. Breakfast was very good.
Samantha
This hotel was pristine, and breakfast was delicious.
Edith
Overall everything was okay but the beds and sofa bed could be updated the hotel in general could be remodeled
Pamela
Everything was great with my room but the breakfast was the worst I ever experienced. Very limited selection and the powdered eggs were barely edible.
Jamie
Room was clean, bed comfy
Lisa
Check in was quick and efficient, however; lacking in customer hospitality. The check in felt very transactional. The other staff members we came in contact with were very accommodating and pleasant. The room was comfortable and provided what was needed for our stay. The bathroom had a few areas of improvement—toilet ran all night. Breakfast was nice, but would suggest fruit and oatmeal. Gluten free options for those needed! We will book again for convenience & comfort.
Tam
Every thing is fantastic, staff is super friendly and helpful, I would like recommend this place. Will come back again.
Josh
The room was disgusting. Carpet was sticky and the bedding smelled awful. Asked the front desk clerk for a laundry bag and she handed me a trash bag and said she didn’t feel like going to get a laundry bag. This was absolutely terrible for the price we paid . Awful experience
Amanda
The toilet ran all night. The ac was wonky. The sofa was nasty. The carpet in the hall was stained and the carpet going into the room was fra and torn. Muck on the walls in the bathroom. Lamp for reading didn't work and plugs in room on lamp did not work. Gave wrong time for weekend breakfast. I do not recommend this property
Marquez
MY STAY WAS COOL OVER ALL HOWEVER MY ROOM HAD BEDBUGS AND NO ONE OFFERED TO CHANGE MY ROOM FOCUSING ME TO SLEEP ON THE SOFA AFTER A 6 HOUR DRIVE
Daphne
Clean and roomy. Staff was friendly and helpful. Continental breakfast was good.
Sunny
The room was very spacious, large bathroom, modern and tidy furniture & the water pressure in the shower was fantastic.
Breakfast was simple but tasty, plenty to eat
Would recommend 😁
Breakfast was simple but tasty, plenty to eat
Would recommend 😁
Cynthia
This property is run down and the rooms are filthy. Stained mattress with a wet spot. Staff was rude. Front desk person was asleep when I went to ask for another room. Phone didn't work in the first room. We left and went to Hampton Suites. Worst experience I've had in 73 years on this planet
Robin
Furniture needed to be either shampooed or replaced. Carpet in the common area after getting off the elevator needed to be cleaned
Gail
Police presence throughout the night. Someone running and screaming in the hall ‘they are trying to kill me”. Called 911 x2. Front desk assistant manager Teyana (?) EXTREMELY rude hung up on me twice. Ordered staff silent as to what went on. We were up all night and because I booked through Expedia they did not offer a refund. We left as soon as the we could after the police had left the next morning. Do NOT stay at this hotel. Not safe. Not accommodating. Didn’t even offer a refund. Nothing!!! This property says Marriot but it is a managed and owned property of Image Hotels. A night of terror for us and not one offering of compensation for the nightmare stay. Stay Clear!!!
Brett
The staff were very helpful and acommodating.
Olena
Parking was safe and easy. Breakfast menu would like to have more options.
Dei
Staff was very friendly
Randall
Nice place. Couch was a bit used. And found an open condom in the parking spot we pulled into. Other than that the lady at the desk was so polite! Much better then prior sites we stayed.
Kevin
This is an excellent facility
Valencia
Clean room, spacious, good breakfast, very comfortable stay. Would definitely book again.
Sharita
Everything was great. Always a pleasure
Philip
We stayed here last year when we came to visit and the breakfast was amazing. This year the breakfast wasn't as good as it was the year before.
Cody
Found men’s personal hair on all our towels and bedding and a piece of bacon on the ground. Loved the hotel just was not clean.
Deborah
Breakfast was fresh
Rhonda
Breakfast was good, the whole property was very clean, bed was comfortable, very roomy. Would definitely recommend this hotel.
Angela
The clerk that checked me in was very friendly and made me feel welcomed
Linda
Our stay was great. Clean, felt safe.
Gregory
Nicest staff ever.
aleia
Very nice
Karen
The couches were dirty with spots, the breakfast was disappointing, they ran out of carton juices and the juice machine didn’t work.
Shannon
Enjoyed my stay
Jared
😐
sarah
Clean room. Convenient location. Friendly staff.
Jared
Yes
Lora
Room was clean, some of the lights did not work. AC worked great lol I actually woke up cold! I didnt use the gym but there is one there. I saw the concessions area which looked full. Unsure if the pricing was reasonable or not since I did not try to purchase anything. The breakfast was decent but the selection was small. The matress was a little too firm for me however thats just personal preference. The room was actually decent!
Katrina
We won't be back
Glynis
Room was clean BUT the bathroom and desk lights did not work. The 2 drinking glasses were filthy and only 1 regular coffee pod for a room that sleeps 6. Sofa was stained and sunken in. We did not want to sit on it. Wr had very loud guests above us and the front desk did not want to deal with it and finally after multiple calls to the desk and bein ignored , I went to the Lobby in my pajamas and complained in person. Finally had the problem resolved ahortly after 11pm. Breakfast was terrible. Limited choices.
Jennifer
Everything could use a deep cleaning and an upgrade. The carpets are stained. The hallways smell old. The pullout is lumpy. The bathroom door wouldn’t stay closed.
Shay
Everything was wonderful the only thing was the beds were very hard.
Melanie
Yes..excellent service and the rooms were clean.
Heather
Clean rooms, spacious and knowledgeable front desk service about the local area
Jason
Great location and wonderful room layout!
Johiquelle
Clean room. Friendly staff
Winston
The check in clerk was rude and dismissive. I wouldn’t recommend. She was sitting down while checking me in. How unprofessional is that ?
Jeff
I guess
Nicholas
Was good
Bob
The room was clean, comfortable and roomy.
Tonya
Excellent stay as always!
Christopher
Yes
Cristina
Lo único rescatable es él desayuno , los elevadores y la habitacion muy sucio, él sofa cama con manchas qué parecía ser sangre la alfombra manchada y rota polvo en los muebles . Gracias a Dios sólo pasamos un anoche aquí y creo será la última
Seema
The hotel was perfect. With great staff, clean spacious rooms and delicious breakfast. We would definitely stop here again.
JoLynn
Clean rooms, spacious
JUN
The breakfast is perticularly great and the hotel public area as well as room are very clean and maintained well. Hotel staff is friendly and I got some restaurant recommendation information from a friednly staff.
Jeff
Yes definitely
Lizette
There were kids running up and down the hallway and extremely loud. I reached out to the front desk and nothing was done about it. The staff when we checked in was rude. We will not stay here again nor will we recommend this hotel.
Isaias
The gentlemen, there was cleaning the restrooms, was very rude to my children, and says racial remarks as going up to the elevator there was no sign of the restroom being close just a wet sign up and throw the the broom in a cart as he went up the elevator it was a old black male
Location & surroundings
SpringHill Suites Mobile
3655 Springhill Memorial Drive, Mobile, United States
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SpringHill Suites Mobile
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