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Residence Inn Billings

Billings - MT · United States

956 South 25th Street WestView location

9.0/10Excellent355 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition9.2/109.2
Location8.6/108.6
Neighborhood9.0/109.0
Quality10.0/1010.0
Value9.0/109.0
Amenities8.8/108.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Billings

Nestled in the mountains of Billings, the Residence Inn by Marriott Billings offers convenient access to local attractions. Just a short drive from Rimrock Mall and ZooMontana, this hotel provides an indoor pool, spa tub, and fitness center. The 92 guestrooms feature kitchenettes equipped with full-sized refrigerators, freezers, and stovetops.

Enjoy complimentary Wi-Fi and wired internet access, along with a 37-inch flat-screen TV with cable programming. Guests can grab a bite at the snack bar/deli and enjoy a complimentary hot breakfast buffet. Additional amenities include a 24-hour business center and free self-parking.

Read more about this hotelShow less

With a stay at Residence Inn by Marriott Billings in Billings (West End), you'll be a 3-minute drive from Rimrock Mall and 6 minutes from ZooMontana. This hotel is 2.6 mi (4.2 km) from Reef Indoor Water Park and 4 mi (6.5 km) from Rocky Mountain College.

Make yourself at home in one of the 92 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 37-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 45 Pet max weight (per pet) in lb is 100 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 90 per accommodation, per stay (maximum USD 150.00 per stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Magic City Casino 0.4 km / 0.3 mi
Onyx Casino 0.8 km / 0.5 mi
Lucky Lil's Casino 1.4 km / 0.9 mi
Magic Diamond Casino 1.8 km / 1.1 mi
Rimrock Mall 2 km / 1.2 mi
Lucky Lil's Casino 2.1 km / 1.3 mi
Copper Creek Casino 2.1 km / 1.3 mi
Jackpot Casino 2.4 km / 1.5 mi
Casino Royale 2.7 km / 1.6 mi
Advanced Care Hospital of Montana 2.9 km / 1.8 mi
The Enterprise Casino 3.1 km / 1.9 mi
Casino Mardi Gras West 3.8 km / 2.4 mi
Reef Indoor Water Park 3.9 km / 2.4 mi
Dotty's Casino 4.1 km / 2.5 mi
Norm Schoenthal Island 4.3 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 92
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Laundry service
Show 33 more facilities & services
  • Bicycle hire service
  • Multilingual staff
  • Fireplace
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • ShopExtra charge
  • GardenExtra charge
  • Terrace
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Restaurant
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room
  • Indoor freshwater pool: 1
  • TV lounge
  • Hot tubExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Picnic
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • Basketball
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Billings

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Billings

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 43 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Living room
    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Dishwasher
    • Housekeeping
    • Cable TV
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Billings

    STUDIO KING SIZE BED

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    43 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Living room
    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Dishwasher
    • Housekeeping
    • Cable TV
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchenette
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BED • 1 BedroomSTU.H6-KG
    STUDIO Accessible KING SIZE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Billings

    STUDIO Accessible KING SIZE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Billings

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Billings

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 51 m²SUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable10 photos

    Room overview

    Smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Living room
    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Dishwasher
    • Cable TV
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchenette
    • Fridge
    • Microwave
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Billings

    SUITE TWO DOUBLE BEDS

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Room amenities

    • Living room
    • Centrally regulated air conditioning
    • Bathroom

    Facilities with extra charge

    • Dishwasher
    • Cable TV
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Ironing set
    • Tea and coffee making facilities
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchenette
    • Fridge
    • Microwave
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Billings

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS AccessibleSUITE • TWO BEDROOMS AccessibleSUI.B2-H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Billings

    SUITE TWO BEDROOMS Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 51 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Centrally regulated air conditioning
    • Living room
    • Bathroom

    Facilities with extra charge

    • Fireplace
    • Housekeeping
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchenette
    • Fridge
    • Microwave
    • Cable TV
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Tea and coffee making facilities
    • Ironing set
    • Dishwasher
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Billings

    SUITE KING BED ONE BEDROOM

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    51 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Centrally regulated air conditioning
    • Living room
    • Bathroom

    Facilities with extra charge

    • Fireplace
    • Housekeeping
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchenette
    • Fridge
    • Microwave
    • Cable TV
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Tea and coffee making facilities
    • Ironing set
    • Dishwasher
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Billings

9.0
Excellent
355 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.2 /10
Location
8.6 /10
Neighborhood
9.0 /10
Quality
10.0 /10
Value
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
Denis
Clean and spacious rooms, with breakfast included.
8/10
Excellent
22 Jul 2026
Triston
Great beds. Room was continently located. Continental breakfast. We weren’t there long. Less than 12 hours actually, but it was nice. Parking was a little difficult.
10/10
Exceptional
20 Jul 2026
todd
Fantastic stay and property. Stayed 4 nights and breakfast was different each day. Will definitely stay again
Self
10/10
Exceptional
06 Jul 2026
Danielle
Ladonna went above and beyond to accommodate my every need. She was extremely helpful and professional! We will be back twice a month, to this hotel only. Amazing beds for a restful nights sleep.
10/10
Exceptional
05 Jul 2026
Joe
Clean, quiet, and comfortable. Much needed respite after 10+ hours of driving.
Friends_and_family Family
2/10
Poor
26 Jun 2026
brock
We really wanted to give a good review, but our experience with Hotels.com made the whole weekend a mess. We booked through the site, showed up to check in, and the hotel had no record of our reservation at all. It didn’t just happen once—it happened twice in the same weekend, which has never happened to us before and hopefully never will again. Both times, Hotels.com showed our booking as confirmed, but the hotel was actually overbooked and had to cancel it, and while they refunded the money, it still had to go through their processing timeline. That meant we had the full cost of this hotel charged, plus the full cost of the second hotel we ended up staying at, leaving us out over $1,000 before we even had a room for the night. We made it into Billings around 6 p.m. and didn’t actually get a room until 11 p.m. because we spent hours on the phone trying to sort things out and searching for anywhere with availability. The staff at the hotel were friendly and not the issue at all—it was the booking system and Hotels.com’s process. Their automated chat drags things out before you can reach a real person, and even then, all they can do is cancel the reservation and start the refund. Overall, it was a stressful, expensive, and completely avoidable situation.
Friends_and_family Family
10/10
Exceptional
26 Jun 2026
Anna
We arrived after a long day of travel with our pets. The employee at the front desk, Chris, was kind, accommodating, and jovial. He went above and beyond to ensure we had a good experience. The hotel was extremely clean, well stocked and maintained, and the breakfast was unusually good for a free hotel meal! Highly recommend this hotel for your stay.
Pet
10/10
Exceptional
20 Jun 2026
Bobby
Clean facilities. Nice front desk guy. Decent fitness center. Breakfast ok, but they didn't have oats at 8:30 am although breakfast runs till 9:30 am! They said it takes an hour to make? So, running out at 8:30 am is fine I guess!
Partner
4/10
Poor
19 Jun 2026
Jae
The walls were paper thin the room was bare minimum due amenities. You can see light coming through all four sides of the door around all the curtains. The blackout shades were useless. The breakfast was not good. Staff was not helpful. The property felt gated complained about the noise outside, and the staff did not do anything.
Family_with_children
10/10
Exceptional
16 Jun 2026
Daniel
N/a
Family_with_children
10/10
Exceptional
31 May 2026
Cheryl Lund
Great place to stay
Partner
10/10
Exceptional
27 May 2026
Aliaayh
Clean room and nice staff
8/10
Excellent
24 May 2026
Sharri
Breakfast. Went down to eat at 9:05...Breakfast was being served until 9:30... Had to wait for the worker to make more food because at least 3 employees walked out with plates of food. I am all about sharing, but staff should wait for customers to be served first.
Partner
10/10
Exceptional
11 May 2026
Matthew
Great stay. Amazing from the First conversation with the man at the front desk all the way through checkout!
10/10
Exceptional
01 May 2026
J Kelly
Very pet friendly.
10/10
Exceptional
10 Apr 2026
Athos
Everyone is very polite and helpful especially day of my flight was given an early bird breakfast in a bag by night manager.
Self
10/10
Exceptional
14 Mar 2026
Rick
Safe and clean!
Friends_and_family Friends
10/10
Exceptional
01 Mar 2026
Edward
Excellent all around
Partner
10/10
Exceptional
11 Oct 2025
Dianne L
Safe home like atmosphere, modern, beds, pillows and linens are perfectly supportive and warm/cool
Leisure Family
10/10
Exceptional
25 Aug 2025
Brittany
David was warm welcoming and so kind! Very helpful too.
Business_and_leisure Pet
10/10
Exceptional
16 Aug 2025
Scott

Great Stay in Billings

Nice stay in Billings. Very nice rooms and pool area. Great breakfast. Poor wifi.
Friends_and_family Family
10/10
Exceptional
27 Jul 2025
Dianne L
Spacious, quiet, good shampoo and conditioner, close to everything I want to go do
Leisure Family
10/10
Exceptional
24 Jul 2025
Michael
Great place
10/10
Exceptional
18 Jul 2025
Donald
I loved the idea of having a full sized refrigerator and some actual drinking glasses and coffee cups. Its more like at home experience.
Leisure Family
6/10
Pleasant
23 Jun 2025
Janice
NA
10/10
Exceptional
22 Jun 2025
Jamie
Room was great, service was great, breakfast was good
Leisure Family
10/10
Exceptional
21 Jun 2025
Paige
Very clean room. Hotel staff was very welcoming and helpful!
Leisure
10/10
Exceptional
16 Jun 2025
Corey
Always a great place to stay. They have never ever let me down. Best hotel in Billings
10/10
Exceptional
29 Apr 2025
Kristi
Wonderful experience
10/10
Exceptional
20 Mar 2025
Jennifer
Everything is so nice and staff is super friendly!
10/10
Exceptional
16 Feb 2025
Steve
Loved staying there. Everything was just fine but the second day breakfast almost nothing there.
I guess someone forgot to show up for work!
10/10
Exceptional
14 Feb 2025
Aaron

Relax

Vary clean and relaxing hot tub was amazing
Friends_and_family Family
10/10
Exceptional
30 Nov 2024
Teracy
The fire pit was fantastic and the calm and mellow nature of the lobby and room made the stay relaxed and enjoyable.
Leisure Family_with_children
6/10
Pleasant
29 Oct 2024
richard
It was satisfactory
6/10
Pleasant
28 Oct 2024
William
Was an ok stay. Allows pets, but at a $90 non-refundable fee!! So whatever price you get offered, add $90! Residence Inn in WA was $35! Wont stay again due to that.
Business_and_leisure Pet
10/10
Exceptional
23 Aug 2024
Bonnie Jean
Residence Inn by Marriott in Billings, Montana was very nice, I stay here once a year when I visit my grandkids! Staff is great, breakfast is the best I have ever had at a hotel, room is a suite and very clean and well set up! Thank you for making my stay amazing! Bonnie C
Leisure Self
10/10
Exceptional
18 Aug 2024
Huntington C
We always have a hard time as a family of 6 finding a place to stay that accomodates us without breaking the bank. We found our place in Billings!
Business_and_leisure Family_with_children
8/10
Excellent
11 Aug 2024
Joani
The only thing is I did not have any lotion
10/10
Exceptional
28 Jul 2024
Ashley
In a nice area of Billings, spacious room
Leisure Partner
10/10
Exceptional
22 Jul 2024
Debbie
Everything was very nice, comfortable, accommodating. The continental breakfast was delicious!!!!
Leisure Partner
6/10
Pleasant
22 Jul 2024
David
Room was comfortable. Plenty of free parking.
Basketball and pool were fun for my grandson.

On our 3rd day we went to the pool but there were no pool towels. Went to the front desk and asked for towels. Desk agent said someone would bring them right over. So we went swimming. 45 minutes later, still no towels….we had to drip dry. Went back to the front desk and they shrugged and said they will call someone…too little, too late….
Very disappointing that the staff was not more responsive.
8/10
Excellent
27 Jun 2024
Breann
The room was nice and clean, the bed was comfortable. The fridge in the room was very noisy though, so if you're a light sleeper like me, it will wake you up often.
Business
10/10
Exceptional
15 Jun 2024
Renee
Front desk was awesome and she set the tone to a great experience
Friends_and_family Family
10/10
Exceptional
13 Jun 2024
Dorothy
Easy check in and the room was really great. It had a kitchen and we were able to walk to Walmart and got dinner. This was a stopover on a road trip but really enjoyed our stay.
Leisure Partner
10/10
Exceptional
19 May 2024
Candace
Great stay for our family with a pup.
Leisure Family
10/10
Exceptional
20 Apr 2024
Philip
Very comfortable.
10/10
Exceptional
30 Dec 2023
troy
Clean. Comfortable.
Leisure Partner
8/10
Excellent
26 Nov 2023
Thad
Quiet rooms and comfortable size with living area and kitchen. Great for a multi-night stay or even just one. Large, rotating TV for viewing from couch or bed. Inner-spring beds were very comfortable.
Leisure Partner
8/10
Excellent
25 Nov 2023
Ronda
The breakfast was lukewarm. The heaters for the warming dishes must not have been working as everything was lukewarm. We didn't really notice it the first day as we were having breakfast earlier however, it was very apparent the next day.
The shower in one of the bedrooms was not hot. We used the other bathroom and the water in the shower was hot. Took time for all four of use to shower in one bathroom.
Leisure Family
10/10
Exceptional
24 Oct 2023
Tim

Our stay in Billing’s

Perfect place to stay for a small family. Check-in was easy and our room was like a small studio apartment. Staff were also very accomodating bringing us a pack and play for our 7 month old.
Friends_and_family Family
10/10
Exceptional
29 Sep 2023
Verified traveler
Love that they have a small kitchen and living space to work in.
Business Self
4/10
Poor
26 Aug 2023
Rachael
The room smelled. The beds and pillows were horrible. My air mattress at home is more comfortable. Worst sleep. Loud with construction and air conditioner unit's. I stay in Residence inn properties all over the US. Bozeman charging nearly 500 a night for that room is horrendous. They need to take a peak at the one in Billings. Now, that one was great for half the price.
Business
4/10
Poor
23 Jul 2023
Kyle

Not a great first impression

I've always had good experiences with this chain, however my most recent stay was less than great. Check-in is at 3. Me and my family tried to check in at 4:15 and I was told our room wasn't ready and to come back in an hour. Also there was no mention on the website of the fact that the pool was under construction and not usuable.
Friends_and_family Family
8/10
Excellent
09 Jul 2023
Alex
NICE
Business_and_leisure Pet
8/10
Excellent
18 Jun 2023
William
Overall clean and quite location
Business Self
10/10
Exceptional
11 Jun 2023
Dianne L
This hotel is close to all the shopping and restaurants and Starbucks! It was easy to locate and a very short drive to a recognizable close by restaurant and brew pub for convenience. The property was nice and clean, the breakfast is hotel eggs, bacon, and bagels, muffins, cereal and juice only.
Leisure Self
10/10
Exceptional
01 Jun 2023
Erik
The overall stay was very nice
8/10
Excellent
20 Mar 2023
Chelsea
The rooms were good. The pool is broken and has been for months. I wouldn’t have booked this hotel had I known that. Very disappointed!
Leisure Family_with_children
4/10
Poor
11 Mar 2023
Aspen
Chose this place specifically for the pool and hot tub and they aren’t working.
Leisure Family_with_children
10/10
Exceptional
13 Feb 2023
Jolene

Great stay!

Wonderful service and great location!
Partner
10/10
Exceptional
10 Dec 2022
Erin

Nice spacious rooms!

We had a snag with our closing date on our new home and had one night of being “homeless” therefore we needed to find a pet friendly hotel. Very nice size rooms, with all of the amenities you need.
Partner
4/10
Poor
28 Nov 2022
Jonathan

Very Disappointing...

Very disappointing stay. The type of room that was booked and confirmed was not provided to us. Full size bed when a King was confirmed. No hot in the building water the first night of the stay. No pool or spa available the entire stay, shower barely worked in the the room as the diverter was so old an leaky it barely functioned. No Housekeeping available 1 of the 4 days booked, No breakfast service 1 of the 4 days booked. This Hotel did not hold up to what it advertised as amenities.

Friends_and_family Family
6/10
Pleasant
03 Oct 2022
Diana Marie - Terese

No Room Cleaning...

On day one, I was impressed with the clean room, relative quiet, and good breakfasts...

However, (and perhaps I failed to read a policy) but I stayed for 6 nights. Day 1, no need for cleaning. On night 3, I went to front desk to see why my room hadn't been cleaned. They said that because of COVID they only cleaned every 4 days. Day 4 passed and my room was still not cleaned. That evening I went to the front desk to inquire why my room had not been cleaned on this day, and they said that my reservation was marked with \"Opt out\" of room cleaning. On night 3 any possible marking of \"opt out\" on my reservation was not mentioned and frankly, I don't know how the \"opt out\" appeared on my reservation.

The front desk asked, with a bit of snark (and let's keep in mind, I PAID for my 6 nights), if I wanted my room cleaned on day 5. I said that I would. Day 5 came, I got new bathroom towels and soaps, nothing else. Nothing was done to the bed, I couldn't tell if the sink or bathroom was cleaned, I didn't get a fresh kitchen towel and kitchen cloth, and my bathroom and kitchen garbage had not been emptied...in fact they were overflowing.

The spare blanket was scratchy and smelled. I wonder if it was put in the closet each time without being cleaned after each new guest used it. The toilet ran intermittently even long after being flushed.

Your hotel is saving money on cleaning staff without providing cleaning service...and using COVID as an excuse for lack of cleaning service.
Business
4/10
Poor
13 Aug 2022
Mary
Twice I got spoiled milk, limited breakfast choices, breakfast staff grumpy. Fitness center not open then the pool was closed. Pickle ball court without a net. Room was nice.
Business_and_leisure Family_with_children
10/10
Exceptional
05 Jul 2022
Joel
Wow! This room was a place you could live. It was so nice and comfortable. The bed was amazing and the room was tastefully decorated. Large bathroom, sitting area in thre room, and kitchenette. It was a great hotel and I would highly recommend.
Leisure Family
8/10
Excellent
27 Jun 2022
Shaybree
Great location, friendly staff, very clean, nice pool and hot tub area. Only complaint was breakfast-first day options were pretty limited with a lot out of stock, second day went down shortly after breakfast started both hot dishes empty and waffle mix was too watery to cook, I went to front desk where there was a manager and told her-after 20 minutes nothing had been done so we left.
Leisure Family_with_children
4/10
Poor
23 Jun 2022
Verified traveler

Charging twice unapologetically

The hotel was booked and paid for by a friend. When we arrived the attendant insisted she had no record of payment (even though I had confirmation of payment) and said she would speak with the manager. In the morning she had not spoken to the manager and still had not done anything to rectify the situation. When we checked out she was still insisting that hotels.com had not sent confirmation of payment which put us in the awkward position of having to reach out to our friend to ask if she had payed (she had) and then spent an hour trying to fix it while traveling through Idaho.
It was a very unpleasant experience at a hotel that is overpriced and unremarkable.
Friends_and_family Friends
10/10
Exceptional
27 May 2022
Lindsey
We enjoyed our stay.
Leisure Family_with_children
8/10
Excellent
23 May 2022
Verified traveler
Quiet and good location. Bathroom in room could use some renovations, old and dated.
Leisure Partner
10/10
Exceptional
23 Mar 2022
Kala
The staff are fantastic!
Leisure Self
6/10
Pleasant
28 Feb 2022
Andrea
Needs some updates for sure! Wasn’t as clean as I would either.
Friends_and_family Family
10/10
Exceptional
17 Jan 2022
heather

Great stay

Stay has been great. The rooms are comfy and good size. Breakfast is wonderful. Great stay!
Friends_and_family Family
2/10
Poor
08 Sep 2021
Verified traveler

no rest

The A/C sounded like an airplane engine revving up so every time it started it woke me up which was about every 15 minutes to 1/2 hour.
Friends_and_family Family
8/10
Excellent
30 Aug 2021
Cynthia
Ok
Leisure Pet
10/10
Exceptional
21 Jul 2021
Elizabeth M

Huge Room, Consistent Service

Very nice hotel. Love the consistency of the Marriott brand.
Excellent room. Very spacious.
Business Family
10/10
Exceptional
18 Jul 2021
Diane

Easy safe and clean!

Jennifer at Reception was so friendly helpful and kind!!!
Business Family
10/10
Exceptional
28 Jun 2021
Diane
We stayed in a 2 bedroom suite. The unit was clean, spacious and modern. My teens enjoyed the basketball court, swimming pool and weight room. The only issue we had was spotty WiFi. But I would highly recommend this facility to anyone. Great stay.
Friends_and_family Family
4/10
Poor
07 Jun 2021
Joan

Not the usual situation.

We were told that check in was 3:00pm. We arrived at 3:30 to get our room, quickly change clothing for a wedding and leave for the wedding at 4:15. We were told the rooms were not ready. We were given a different room and went up to change but that room had coolers of food sitting inside. We went back to the front desk and were given another room. This one was ready except that the dishwasher was running.
Friends_and_family Family
8/10
Excellent
01 Jun 2021
Amy

Nice hotel, friendly staff, noisy on back side

Nice hotel, friendly staff. Hotel was directly behind Home Depot, so had to listen to noise all night long from the loading dock, not very quiet where the room was located.
Friends_and_family Family
10/10
Exceptional
21 May 2021
Verified traveler
Clean, nice people, great location!
Leisure Family
10/10
Exceptional
15 May 2021
Verified traveler
Very nice property, very clean and rooms were comfortable.
Leisure Partner
10/10
Exceptional
14 May 2021
Verified traveler
Best pet friendly place to stay..
Business Pet
10/10
Exceptional
14 Apr 2021
Verified traveler
Clean well maintained property. Staff were great and helpful. The hotel also has washer and dryers that guests can use. Also a basketball court for kids. Dogs are also welcome.
Leisure Family_with_children
10/10
Exceptional
11 Apr 2021
Verified traveler
I liked that the room had a separate sitting area with complete kitchen. The TV swiveled to use in bed or sitting room. The pool and hot tub and very nice. Our room had a strange odor that I assume was from the cleaning chemicals. I opened the windows for a couple minutes and made it better. Didn't mention it to the front desk as it wasn't too bad
Friends_and_family Partner
8/10
Excellent
05 Apr 2021
Verified traveler
The rooms were so clean, with packets of extra disinfectant wipes.

Advertised free, full breakfast buffet was little more than a cereal bar with coffee. Disappointing when you choose a hotel BECAUSE of a full breakfast, for your budget.
Leisure Family
8/10
Excellent
30 Mar 2021
Verified traveler

Travel with dog

There is a fantastic walking path sidewalk accessed right from the property and was great for easily taking our dog for walks without having to drive somewhere.
Friends_and_family Family
8/10
Excellent
21 Mar 2021
Verified traveler
Property was clean, room was quiet, staff was great. Only downside was the pool was quite cold.
Friends_and_family Family_with_children
8/10
Excellent
15 Mar 2021
Verified traveler
Not sure if it was worth $180.00 a night for a King bedroom. Location is great though. Front desk girl was very nice at check in. Breakfast bar woman was rude and not friendly at all.
Leisure Pet
10/10
Exceptional
04 Mar 2021
Verified traveler

Wonderful Stay

Everything was great from check in to check out. The room was very comfortable and clean. I highly recommend this hotel and will plan to stay hear again when traveling.
Friends_and_family Family
10/10
Exceptional
21 Feb 2021
Nicolle

Great stay!

The hotel room was perfect! Clean and very comfortable.
Partner
10/10
Exceptional
31 Jan 2021
Sammy
The staff were extremely friendly and the facilities were well kept. This was our second time staying at the Hotel and will not be the last.
Business Family
10/10
Exceptional
31 Jan 2021
Verified traveler
Fire place in suite living room. Two separate rooms.
Leisure Friends
10/10
Exceptional
05 Jan 2021
Ryan

Highly recommend

The room was great. It was clean, comfortable, and reasonably priced
Partner
10/10
Exceptional
04 Jan 2021
Natasha
We stay at the residence inn whenever we are in Billings. Great place for our family.
Leisure Family
8/10
Excellent
15 Sep 2020
Verified traveler
My first time staying here. And I like the area close to all amenities
Business Pet
10/10
Exceptional
29 Aug 2020
Tracy
Clean quiet room. Comfortable bed. Great coffee and staff.
Leisure Family
4/10
Poor
25 Aug 2020
Verified traveler

Noisy

I asked for a quiet room and they put me above the air conditioner units that ran all night. There was also a train that went by every few minutes blaring it’s horn - very loudly.
Self
6/10
Pleasant
23 Aug 2020
Kelly

Cleanliness lacking ...

The hotel is comfortable but our room was a bit outdated and worn. We were very disappointed when we got to our room and discovered handprints and sticky food on the table and chairs. Floor had debris from previous guests. Given the current situation with the pandemic, I would have expected a more thorough cleaning. Especially from a company like Marriott. Very disappointing...
Partner
10/10
Exceptional
10 Aug 2020
Verified traveler
It seems very clean, nice pool could use better black out drapes
Leisure Family_with_children
4/10
Poor
04 Aug 2020
Anthony

Not happy with stay

Room was still dirty upon check in. Toilet over flowed during stay. Towels were dirty. There was only one roll of toilet paper for 2 bathrooms. Front desk didnt know how to handle situation so took couple hours til we were able to move rooms. Did not get any reimbursement pr anything to make me feel better about our situation. Not happy at all for paying $199 a night rate for the stay
Friends_and_family Family

Location & surroundings

Residence Inn Billings
956 South 25th Street West, Billings, United States

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Residence Inn Billings

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