Name: Western Executive Inn
Address: 3121 King Ave W, Billings, US

10/10

Exceptional

05 Aug 2026

Kira

Nice location for what we did

4/10

Poor

04 Aug 2026

LaShantae

I didn't like how It wasn't updated enough to even have to put a 100$ deposit down and the bathroom and room wasn't clean the rug was stained up bathroom felt dirty

8/10

Excellent

03 Aug 2026

Nikki

Our stay was great. The only thing that was off putting was the smell of marijuana in the hallway when we got there.

2/10

Poor

03 Aug 2026

Anissa

There was free parking but no smoke free rooms. If you have asthma or don't smoke I would not recommend this place as the smell of smoke is overwhelming.

2/10

Poor

02 Aug 2026

Bryan

The room floor had multiple stains, problems with the shower and overall the worst hotel I’ve stayed in. The staff was nice, but it doesn’t make the stay much better. I’m very disappointed.

8/10

Excellent

01 Aug 2026

Robert

Great staff, very helpful and efficient

10/10

Exceptional

31 Jul 2026

Calvin

A lot clean on the room, staff are ready when you’re about to checking in from Expedia you only need to put your car information and they are already ready for your room key, air con was perfectly fine also there are lots of parking spot

6/10

Pleasant

30 Jul 2026

Ronald

Disappointed! Online this property looks super but not that great. The road/street noise is substantial.
No breakfast options.
Asked the desk clerk for restaurant suggestions. She suggested next door which was a casino without any dining options except pizza.
Won't stay there on return trip. Has to be better options in Billings, Mt.

10/10

Exceptional

30 Jul 2026

Kristin

My room was clean, comfortable, and quiet. The only issue was that the air conditioning was not working very well. Aside from that, my stay was pleasant. The staff were friendly, welcoming, and very accommodating. I'd like to recognize the assistant manager, Amanda. She was extremely helpful and informative and clearly knows her job well. Her professionalism and excellent customer service made a positive impression and enhanced my overall experience. While I would have appreciated more amenities, I enjoyed my stay and would consider staying here again. Thank you to Amanda and the staff for making my visit a positive one.

8/10

Excellent

29 Jul 2026

Shiela

AC quite loud

2/10

Poor

29 Jul 2026

Bret

Worst night of sleep. The building smelled like a mix of cigarette and vomit. Our room was next to a casino, where people were screaming in the parking lot well past 1 AM. We had to crank up the AC unit just to drown them out and try to get some sleep.

The pillow cases and bed sheets had marks and hair in them. One of the comforters had orange and yellow stains on it. The mattress we slept on felt broken and sank in the middle, like we were sleeping in a bowl. Both of us woke up with sore backs.

The shower was the only saving grace—fantastic water pressure—but not worth the $95 we paid for the night.

We would not recommend this place to anyone staying in the area, nor will we book here again.

4/10

Poor

28 Jul 2026

Ely

Rm 204’s AC Unit needs to checked and repaired.

10/10

Exceptional

27 Jul 2026

Shafqat

Highly recommended

8/10

Excellent

27 Jul 2026

Brent

Room was comfortable and clean. Enjoyed our stay. Bonus was that it’s located close to a great restaurant, the Windmill Bar 51 and some other places we. Needed to visit the next day.

6/10

Pleasant

26 Jul 2026

Brenda

Room smelled clean when I checked in. Nice towels! I stayed on the first floor. TV volume didn't work so front desk gal came & fixed. They should maybe monitor the \"weed\" smokers as the whole hallway snelled like pot around 8 pm.

8/10

Excellent

25 Jul 2026

Andrew

Nice

Self

8/10

Excellent

24 Jul 2026

Paul

Not fancy but comfortable

10/10

Exceptional

23 Jul 2026

Richard

This property was in very good condition; the rooms were clean and furnished well. Temps were good, and we had a good night's rest. Very good value from my perspective. Highly recommend.

6/10

Pleasant

20 Jul 2026

amanda

We checked in, went to room and the maid was in there. She said she had to clean our room then she said she didn’t know she was in the right room to clean. The room was not cleaned very well. My daughter broke her foot so she needed too put her feet up. We left and stayed somewhere else. We will not be back

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Connie

Handicapped room was extremely satisfactory. Restaurant handy for breakfast. Staff were all helpful and caring.

Partner

8/10

Excellent

20 Jul 2026

Randall

We ended up staying again on our return trip…but the room this time was very dirty. I was not impressed. I told the manager if our first stay was like this…we would have never came back.

6/10

Pleasant

19 Jul 2026

Shannon

Over night stay while traveling. Shower was great. Had problems with doors

Family_with_children

8/10

Excellent

18 Jul 2026

Brian

Staff was very friendly, clean comfortable rooms. Breakfast was ok. Was a good stay for a reasonable price. Very satisfied

Friends

10/10

Exceptional

17 Jul 2026

Kari

Room was clean and comfortable

2/10

Poor

16 Jul 2026

Robert

After I made the reservation through a third-party site, I called the hotel directly to put a note on the reservation. My husband is a truck driver who drives overnight. I booked the room because our contractor was going to be painting that day and my husband is asthmatic and sensitive to the fumes/vapors. I requested as early a check-in as possible (preferably before or shortly after 9 a.m. when housekeeping could clean a room specifically for him). The desk clerk told me they couldn't guarantee anything but would do their best to be accommodating. When my husband arrived, he was told he could not check in until 3 p.m. and he leaves for work at 7:30 p.m. They also wanted to charge him $100 to check in early and a $150 security deposit to guard against damages to the room! My next order of business is to dispute the credit card charges because the hotel did not even attempt to help him and that's not what the hotel clerk and I verbally agreed on.

Self

10/10

Exceptional

16 Jul 2026

Gary

We ordered 2 pizzas that were delivered to to wrong room and they took them and was eating them in minutes. The front desk called the pizza place we ordered them from and got them to replace the pizzas the the other room had took. Great people! We always stay there when we come to Billings!

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

michael

Nice place...no complaints...except breakfast would be nice

Self

10/10

Exceptional

16 Jul 2026

Kristin

Friendly staff, spacious very clean rooms

Partner

6/10

Pleasant

14 Jul 2026

Lyndsay

We thought it was closed when we pulled up - big delivery of boxes in the checkin area no one present man cleaning the floor checked us in - carpet old and dirty

Pet

10/10

Exceptional

14 Jul 2026

marsha

I had such a wonderful experience during my stay, and I especially want to recognize Tiffany at the front desk. As an elderly guest, I truly appreciated her kindness, patience, and willingness to go above and beyond to make sure I was comfortable and had everything I needed. She treated me with genuine care and respect, which made my stay so much more enjoyable. Employees like Tiffany are hard to find, and she is a true asset to this hotel. I highly recommend staying here because of the excellent customer service. Thank you, Tiffany, for making my visit such a pleasant one!

Self

8/10

Excellent

13 Jul 2026

Tammy

Very pleased with hotel. For the cost I was a little worried. It was comfy and quiet. Slept well and appreciated the price.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Barbara

Very helpful and friendly staff. Clean room. Air conditioning working well was great after the heat of the ride there.

Partner

4/10

Poor

09 Jul 2026

Carol

NO BREAKFAST! Website and listing in Hotels both say hot breakfast is available at restaurant next door. Restaurant has a new owner that does not honor that promise, and no other options are available at the hotel. The property is very outdated, the the room was clean and had lots of hot water and great water pressure.

Self

8/10

Excellent

09 Jul 2026

heidi

Everything was good except they falsified haven hot breakfast, said they didn't get ship meant in, but they don't even have room for any food . Only coffee 😔

Family_with_children

10/10

Exceptional

09 Jul 2026

Stuart

The place was clean, with white sheets and bedding. The bed itself comfortable. The bathroom was large and clean, with a very powerful shower. The reception desk staff were very helpful.

8/10

Excellent

08 Jul 2026

An

Staff friendly and helpful,room was clean, parking is convinience, there is nothing to complain.

Partner

8/10

Excellent

07 Jul 2026

Chad

Room was clean & bed was comfy. One thing to note: maybe it’s just an issue through Hotels.com but there is no continental breakfast as it was advertised. Coffee only is available and snack vending machines.

Self

8/10

Excellent

06 Jul 2026

Melissa

Convenient parking and close to West end. A little dated and older carpet, but clean and nice staff

Partner

8/10

Excellent

02 Jul 2026

Philip

Recent change in ownership. Staff somewhat confused. Guest directory out of date, some info like free breakfast no longer applies. Room was clean and beds comfortable. Restuarant located next door

Partner

8/10

Excellent

02 Jul 2026

David

Nice inexpensive stay. Super nice staff

Pet

10/10

Exceptional

01 Jul 2026

Jean

This was a clean hotel with very little amenities. It is good for an overnight stay on your way through. The gal who checked us in was very friendly and the price was good since we were coming late and leaving early.

Partner

10/10

Exceptional

29 Jun 2026

Peter

Clean room, friendly staff.

Friends_and_family Friends

8/10

Excellent

29 Jun 2026

John and Betty

Perfect for our 1 overnight stay on our way to our new home in another state

Friends_and_family Family

8/10

Excellent

29 Jun 2026

Bob

The motel is in nice shape. An elevator (there isn't one) is the key item that dinged the review rating.

2/10

Poor

28 Jun 2026

Tamara

Room not ready at 430 check in. Non smoking room reeked ....we did not want to change rooms after bring in all baggage so we left window open all night 1st floor. 2 floors No Elevator. Outdated strange bathroom, sink in bedroom, heat lamp that was not turned on, but still hearing, old spa tub, stand alone shower.

10/10

Exceptional

28 Jun 2026

Kenneth

The magnetic key was unreliable. Otherwise it was an excellent value!

8/10

Excellent

27 Jun 2026

Rick

First time I stayed at Western Executive. The price was the reason I choose this hotel. I was not at all disappointed. Very clean and large and comfortable rooms and beds. I will list my only negative observations; Road noise is high, no elevator and I had a very unsightly stain or dirty spot on the carpet in the middle of the room.

Self

10/10

Exceptional

27 Jun 2026

Robert

Room 117 was nice.

Family

6/10

Pleasant

27 Jun 2026

Kimberly

Older motel - basic needs met. They were short staffed.

Family

2/10

Poor

27 Jun 2026

Susan

If I was a smoker, it would be nice. The room stunk of cigarettes smoke. When we came home, opened our suitcase and everything smelled of cigarette smoke!

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Pamela

Staff was vacuuming rooms at 9 at night. Not a good time to do housekeeping.

Friends_and_family Family

2/10

Poor

27 Jun 2026

amy

This hotel was disgusting, there was spray foam in the shower ceiling, the toilet seat was to small for the toilet, the carpet was filthy and the bed was dirty. I would not even crawl under the covers. The staff didn't even tell us how to get to our room without us asking. Negative 10

Friends_and_family Family

2/10

Poor

25 Jun 2026

Brandon

Was not horrible but that's about all I can say.

Partner

10/10

Exceptional

24 Jun 2026

Marianne

Clean hotel, convenient location off the highway near dining and shopping, fantastic price! I’d stay here again.

Self

10/10

Exceptional

24 Jun 2026

Jayne

Comfortable, quiet, spacious, and clean. The staff was great and went.over and beyond with a small booking issue we had. Thanks!

Partner

10/10

Exceptional

23 Jun 2026

Dennis

Clean, comfortable room. Our single queen room was spacious, with two tables and chairs. The area is quiet and safe - next door is a Mercedes dealership, to give you an sense of the area. All the typical amenities - soap, shampoo, lotion, hair dryer, clothes iron.

They do not provide a breakfast, which is clearly stated in the descriptions. Coffee and hot water for tea/cocoa available in the lobby. Lots of restaurants in the area.

A very pleasant stay at a good price.

Partner

8/10

Excellent

22 Jun 2026

Rodney

Front desk help is always friendly and helpful. Good property but they are letting things get run down.

Partner

10/10

Exceptional

19 Jun 2026

Saraya

Put us a clean room, no problem with parking air and heat worked great, staff was amazing.

8/10

Excellent

18 Jun 2026

Elijah

It was good

Partner

10/10

Exceptional

17 Jun 2026

Joe

Bed was too hard for my taste.

Self

2/10

Poor

17 Jun 2026

Kobina

Diffficult to get help from staff or for them to follow up on your request

Self

2/10

Poor

17 Jun 2026

Kobina

Had issues with my room and management didn’t even follow up with me to resolve my concerns

Self

10/10

Exceptional

15 Jun 2026

Shonda

Clean room and very helpful front desk person!

Family

10/10

Exceptional

14 Jun 2026

Christopher

The room was very nice and clean, the a/c is very good, the night clerk, Eric, was very nice and helpful.

Pet

10/10

Exceptional

12 Jun 2026

Heather

It was very nice I was impressed

Partner

10/10

Exceptional

09 Jun 2026

Anthony

Love staying here

Partner

6/10

Pleasant

08 Jun 2026

Daniel

Had a slow bathtub drain. Asked front desk to unclog it. I’m not sure if they ever sent anyone, but it was still slow throughout my stay. Also, I had to leave a day early and the extra day wasn’t refunded.

Self

10/10

Exceptional

08 Jun 2026

Keith

Perfect for me as a solo traveler

Self

2/10

Poor

08 Jun 2026

Kobina

The sheets in the bed had blood stains and dried poop on it. Didn’t see it till I layed on it. This all after I checked in at 1am and had to work in the morning. I was soo grossed out I could fall asleep. Even though the front desk person came to see it, I did not even get a call from management to even apologize. Checked out and went to stay at another hotel for the rest of the my stay in Bilings. And to think that I paid money for a room like that?. And as if that wasn’t enough, someone tried to break into my car there

Self

10/10

Exceptional

08 Jun 2026

Chalisa

Everything was good parking was good

2/10

Poor

08 Jun 2026

Manjunath

The room was not clean at all and we could see blood and puke stains on the floor and bed frame. The floor had not been vacuumed for a while. The room smelled of smoke and the sheets were not clean. Very bad experience overall.

Partner

8/10

Excellent

07 Jun 2026

Bailey

Clean and reasonable pricing! The pillows and mattress were very firm, so it may be smart to bring your own pillow if that is not to your liking. The staff were very friendly and helpful.

Partner

6/10

Pleasant

07 Jun 2026

Dee

The beds and pillows need updating! Front desk said there was pastries with coffee, nothing there at 7:30 am. No breakfast, but a restaurant next door.

Partner

6/10

Pleasant

07 Jun 2026

Bryanna O'Sullivan

Didn't get the room I requested even after calling and confirming before my arrival. Was accommodated with a room of equal value but still not the stay i planned

Friends_and_family Family

4/10

Poor

05 Jun 2026

Victoria

The room was clean, but it was clear that the property has not been updated in at least 20 years.

Pet

8/10

Excellent

05 Jun 2026

Joseph W

Excellent staff. Good stay.

8/10

Excellent

05 Jun 2026

Joy

Nice , easy stay. Nothing fancy but room was very clean, linens fresh, staff helpful, and the neighborhood safe. Easy access to freeway.

Partner

6/10

Pleasant

02 Jun 2026

AMANDA

Really nice stuff, decent hotel.But the price was outrageous

Pet

6/10

Pleasant

31 May 2026

Julia

Positives: the AC was crisp and cold, the staff was very helpful, the elevated surfaces (table top, sink, etc) were clean. The shower’s water pressure was great and I felt safe in the hotel.

Needs improvement: The floor was not very clean. When I accidentally dropped something, I noticed a lot of pet hair on the carpet. There were stains and burns as well. It felt fine for a solo adult traveler without animal hair allergies, but I’d not want a smaller kid crawling on the carpet.

That being said, this met my needs and was completely fine for them. If this is in your budget and you’re not allergic to animals (or if you need a place to stay with them maybe?), this is totally fine.

Self

8/10

Excellent

30 May 2026

Edward

Staff were extremely polite and helpful. AC control system in the room didn't work properly.

Partner

4/10

Poor

26 May 2026

Jonathan

the people was partying and fighting all night on the room next to me there was stains on the bed and blankets if I wasn't so tired I would of found something else

Self

8/10

Excellent

26 May 2026

Ken

Need maid service

Self

10/10

Exceptional

26 May 2026

Michelle

The desk staff were very helpful.

Partner

4/10

Poor

25 May 2026

Evelyn

The staff was very nice! However the room was kind of dirty. One of the beds had weird gunk splattered on it and one had a cigarette burn in the covers. The towels and Bathroom were clean though!

One other thing to note is that I paid extra for the book now pay in person option and the hotel still charged my card the same day. The next day they charged me a 100 dollar deposit. The deposit is refundable and understandable but I was not warned of it prior to booking my room. It was a very hidden fee

Partner

10/10

Exceptional

24 May 2026

Gerry

It was clean and quiet,

Self

6/10

Pleasant

21 May 2026

Philip P.

These are THE smallest refrigerators I have ever seen in any hotel room. And I have been in many hotel rooms in my life. Maybe 1.5 cu ft refrigerator? A styrofoam cooler has more room! Otherwise the amenities were good. Ms. Lexie checked me in and changed me from a 2nd floor room to a 1st floor room. Cannot praise her enough!

Self

10/10

Exceptional

19 May 2026

Kobina

Yes

Self

10/10

Exceptional

19 May 2026

Kobina

Yes

Self

10/10

Exceptional

18 May 2026

Debbie

Very clean room and the staff went beyond to accommodate us.

Partner

8/10

Excellent

18 May 2026

Susan

The front desk man was welcoming. I had called directly to ask about adding a pet as Expedia website didn’t give me the option. He said no worries he would add it when we arrived. Excellent price compared to other hotels. Not fancy and no elevator but the room was clean, quiet, comfortable bed, sheets and towels were clean and very adequate. The carpeting was worn. More importantly everything worked well in room, shower was great. Little freezer space kept our gel pack frozen and refrigerator was cold.
Nice location to walk our dog. Lots of restaurants close by.

Pet

2/10

Poor

17 May 2026

Michel

First room they assigned us to was not clean around the sink. So they moved us to a second room, the microwave was dirty, toilet was NOT clean, little bit of mold on shower tile. Toilet plugged so desk person gave us a plunger! Kept that in our room for entire stay! Toilet seat needed tightening. When we checked out and mentioned these issues to the front desk her comment was \"well, you booked through a 3rd party at a much lower rate\"!!!

Partner

10/10

Exceptional

17 May 2026

Michael

Staff is great. The jetted tubs are amazing.

6/10

Pleasant

16 May 2026

John

.

Partner

8/10

Excellent

15 May 2026

Laura

Good, comfortable place and good location.

8/10

Excellent

14 May 2026

David

Plenty of parking, staff was very polite and checking in and out was quick and simple. I think hotels are overpriced in general so I'm always trying to get a good deal. For the price this place is well above average. I've been to some run down hotels in my time so i wasn't expecting much. There were some scuffs here and there and it isn't luxury, but the room was a decent size and very clean minus some old marks on the bed frame and such. Bedding was all fresh and clean and comfortable. Also not sure if this applies to all the rooms but the water pressure in the shower was better than most places I've stayed. Overall it was a great stay.

Friends

2/10

Poor

14 May 2026

Tiare

The hotel staff treated me poorly. I booked this hotel through Expedia, as I always do with my stays, and when my family arrived, the young girl at the front would not let me check in. This little girl stated that I had an overdue bill from 1 year ago, which is impossible because I had not stayed there in over 3 years. The girl stated I was someone else because I had a similar last name as the person who owed. She continued to gaslight me into believing I was a person who owed a bill. I presented my ID, Expedia account, reservation receipt, etc. to her and I was still not allowed to check in due to their mistake. The girl called her boss and I overheard him telling her to check my ID and to make sure I wasn’t this delinquent customer. Unfortunately, there was “nothing they could do”. I was also not allowed to cancel nor receive a refund even though they messed on their end and I wasn’t allowed to check in. I am not sure who this customer was or how the hotel was able to connect this person onto my account and then demand that I pay a bill just because we have the same last name. Very VERY RUDE AND DISRESPECTFUL AND I HOPE YOU’RE HAPPY TAKING MY MONEY. Please do NOT stay here.

Family_with_children

10/10

Exceptional

13 May 2026

Peggy

Very clean and comfortable place to stay for the night.

Partner

10/10

Exceptional

13 May 2026

Shannon

Most everything was great. Heating/AC was loud when running.