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Extended Stay America - Billings - West End
Livingston-MT · United States
4950 Southgate DrView location
7.4/10Very good1,004 Reviews
Cleanliness7.6/10 7.6
Service7.8/10 7.8
Comfort7.6/10 7.6
Condition7.4/10 7.4
Neighborhood8.0/10 8.0
Amenities6.6/10 6.6
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Extended Stay America - Billings - West End
Guests will enjoy a peaceful and calm stay at Extended Stay America - Billings - West End as it counts with a total of 1 accomodation units. The establishment's common areas include Wi-Fi internet connection. The reception is open 24/7. Some services may be payable.
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A stay at Extended Stay America Suites Billings West End places you in the heart of Billings, within a 5-minute drive of Amend Park and Yellowstone River. This hotel is 1.5 mi (2.4 km) from Riverfront Park and 1.5 mi (2.4 km) from Norm Schoenthal Island.
Make yourself at home in one of the 104 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 PM
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
-
Special Instructions
The front desk is open daily from 5:30 AM - 11:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Optional fees
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Amend Park
0.7 km / 0.5 mi
Norm Schoenthal Island
2.5 km / 1.6 mi
Riverfront Park
2.7 km / 1.7 mi
Yellowstone River
2.8 km / 1.7 mi
Copper Creek Casino
3.7 km / 2.3 mi
Maverick Casino
4.2 km / 2.6 mi
Bullwackers Lounge and Casino
4.4 km / 2.7 mi
Lucky Lil's Casino
4.5 km / 2.8 mi
Nickels Casino
4.5 km / 2.8 mi
Palms Grand Casino
4.6 km / 2.8 mi
Moss Mansion Museum
4.7 km / 2.9 mi
Becks Bourbon Street Casino
4.7 km / 2.9 mi
Rimrock Mall
4.9 km / 3 mi
Lucky Lil's Casino
5 km / 3.1 mi
Pioneer Park
5 km / 3.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 104
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room serviceExtra charge
- Laundry service
- Smoke detector
- Hotel safe
- Lift access
- Game roomExtra charge
Show 6 more facilities & services
- SaunaExtra charge
- Spa centreExtra charge
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- FitnessExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO TWO DOUBLE BEDS NON SMOKINGSTUDIO • TWO DOUBLE BEDS NON SMOKINGSTU.2D-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Billings - West End
STUDIO TWO DOUBLE BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO DOUBLE BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.2D-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKINGSTU.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Billings - West End
STUDIO KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Billings - West End
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Billings - West End
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKINGSTU.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityExtended Stay America - Billings - West End
STUDIO QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: STU.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Extended Stay America - Billings - West End
100
reviews shown
PAULINE
.
Mark
Slight smell in the halls and stairwells
Laurie
We had a nice big comfortable room. It had a full size refrigerator. Two burner stove and nice counter top. I felt that the security was good. The carpet was filthy. I did not feel comfortable walking around bare footed.
Shane
N/a
William
👎👎👎👎👎👎👎👎👎👎👎👎👎
Philip
The staff treat me like family. They are warm and pleasant and very helpful. The rooms are spacious and have a stove and refrigerator and microwave. Beds and bathroom are usable- toilet seats are high enough to be comfortable. WiFi is extremely slow. But with the treatment I get from the staff, I can overlook very slow WiFi service. On my last stay here, Chris was of great help at the front desk. He greets everyone like they are good friends. I wish there were more good people like him in this world.
Beth
The room was clean but the kitchen and bath was so outdated! I don’t usually use the kitchen but when traveling and doing dirty work I want a nice bathroom. The interior and exterior properly was trash!!! Literally trash cans overflowing, weeds growing and trash in the stairwells. Guest obnoxiously, loud, hanging out in the front door area smoking, vaping, reeking of alcohol and looking like a gang of homeless people and when I mentioned it to the girl (who looked like she was 16) The reply I got was “ well they are adults they can do what they want”. Behind the front counter to check in looked like a janitor’s closet with a bunch of crap behind the desk, like mops, buckets, trash cans and vacuum cleaners. It was disgusting!!! I absolutely don’t have really high standards but I will never stay there again!!!
Liping
It was listed as breakfast included. But only snack bars, muffins and quick oats.
Linda
The room was very dusty. The internet connection was great.
Matt
The guest staff and employees were excellent, very polite and very accommodating.. rooms are very clean and I'll stay there on my next trip to Billings and I would recommend anyone else to stay there as well
Pat
The bathroom is terrible, dirt and grime in coners , sink was all chipped paint, lots stains. Halls all dirty not vacuumef.
No hot water at 8am .
Breakfast was fruit gram bars tha were beyond pull date
No hot water at 8am .
Breakfast was fruit gram bars tha were beyond pull date
Timothy
Good location - basic, comfortable
Hollye
I was surprised that the unit had a little kitchen even for an overnight stay. The parking lot was well lighted with ample spaces available. Nice dog walking area. The bed was comfortable & quiet.
Judy
It was a good place to stay. Liked the large fridge and nice kitchen area. Although did not cook in it bc only there one night. Beds great! Pleasant location. It is an older extended stay America compared to others I have stayed in. It could use some updating: carpet, bathroom, kitchen table chairs, fridge.
Charles
Clean room. Pleasant staff. Nice amenities
Ed
Staff at check in are great. Never have an issue staying here. Also very accommodating of requests like checking in early or late check out.
Christa
Check in was really great. The staff is friendly and helpful. Room was clean. They have a good set up for a quick bite to eat in the morning. It was quiet too. No obnoxious people.
Daniel
The room was clean and the hotel was quiet.
melissa
Friendly staff. Clean rooms. Quiet. Coffee available. Grab n go breakfast. Wifi kind of testy but all in all satisfied with the stay. Will definitely return and recommend
Bruce
STAFF NEEDS IMPROVEMENT!!!
Peter
Decent room. Breakfast was quite disappointing.
JACOB
Staff was awesome
Benjamin
No one is at the lobby, and when I check in the person was rude
Corinne
Bed sheets were stained. Every time I called to the front no one answered. No restroom near the front desk. No pool. Take and go breakfast not that great.
Bryce
Perfect
Juan
Amazing stay for a few nights! Clean and friendly staff 💜
Juan
Amazing for a one night stay!
Alexander
The room was clean and friendly staff. It is close to dining and easy freeway access.
Alexander
There was a fire alarm at 11:30 at night, apparently someone burned food they were cooking in their room. Of course, no one really to evacuate their room, but this was largely handled well and the fire department let us return to our rooms in 45 mins
Lynn
Everything was good except the fire alarms went off at 11:30 pm. Kind of hard to go back to sleep.
Taylor
The rooms were clean but I did not feel safe inside or outside the building
Steve
My room was not clean. Hallways dirty, elevator floor sticky and dirty. No coffee in the rooms nor in the lobby. Horrible experience.
Ardrene
Just good enough.
The hotel served its purpose, clean beds, very close to many restaurants. Pet friendly, 🐈.
Pam
Traveler
Room clean, bed very good, but public area and rooms/hallways need upgrading.
Dale
Room was decent, except for bathroom light fixture flickering and going dim randomly. Staff were somewhat friendly, but one employee at the desk didn’t want to be bothered when asked for another pillow.
Donald
Room was nice and clean, the kitchen facilities were very nice and it was a nice comfortable stay.
Rick and Sandy
Location fine but service/hotel condition lacking
receptionist not welcoming and obviously rude on phone to others
Randy
the room smelled like dog and i had to wait half an hour for staff to show up to check me in
Verified traveler
It was fine. No issues.
John W
Dirty
The elevator was filthy with chunks of food and dead insects!
michele
Felt safe, close to freeway could hear traffic all night
Tyler
Fabulous
Gene
The lobby, elevator, hallways were all very dirty and hadn’t been cleaned for quite some time. Our room was a bit better. The landscaping is full of weeds. The breakfast they say is included consists of microwave oatmeal and frozen muffins. The room had a kitchenette but you have to ask for even a coffee maker. Would not recommend this place.
Terence
Orbitz needs to fix its rating system—this property is nowhere near a 7.2, it deserves a 5 at best. The front desk host smelled of cigarettes, the lobby floors were filthy, and although the room was clean, there was no internet code posted anywhere. When I called at 11 p.m. for help, the desk was already closed. With plenty of hotels nearby, I regret not demanding a refund.
Fonda
I didn't like the fact they wouldn't give me a printed receipt when i checked out.
Herb
Very nice
Ronette
The shower was filthy with mold.
Maddie
they need to have a better breakfast if they are gonna say they offer breakfast
Seth
Ok for the price.
Was happy with the room in general and the cleanliness. The beds though are terrible. Would definitely stay again had it not been for the beds. Also was disappointed with the breakfast options. It was mostly a snack bar.
Warren
Nice place
Sherri
Good
Verified traveler
Great hotel
Breakfast consisted of nutrigrain bars, muffins, instant oatmeal, and coffee. The air conditioner struggled a little, but worked enough to almost keep the room comfortable. The room was pretty clean, everything worked, the beds were comfortable. Staff was very helpful, professional, and nice. Great hotel.
Brian
We got in late and had to search to find someone to get us keys. Got to room and there are no sheets, comforters or towels. Had to go back to the getting desk, no one was there again. So we searched for where sheets, blankets and towels were and got them ourselves. Upon check out the front desk person rolled there eyes and tossed muffins at us for the complimentary breakfast. Then said to take it up with someone else.
Jaris
For the price, it was great. Will be staying here again.
Beth
Room was fine except the carpet needed a good scrubbing. What no ice machine!!!! Even Road Star 6 has an ice machine!
Robert
Very nice helpful staff. Facilities have been recently gone through and are in good shape. Good value
Robert
It was an easy place to get in and out of and a great value for the money.
Don
Front desk staff were all accommodating.
Sharon
Quiet and clean
Edna
Nothing. Service is terrible..staff not paying attention in the reception.. no availble hot water for tea. Hallway is dirty as well as the elevator.
Chris
Great rate and convenient to interstate.
Haven't stayed at an extended stay place before, room had fridge freezer and stove etc, if you were there long term you can request pits/pans etc. As an overnight customer all I really wanted was an in room coffee maker, which was absent. There was a basic coffee and muffin/nutri grain breakfast in the lobby.
The desk staff were funny and personable and the restaurant a bldg away was exceptional.
Haven't stayed at an extended stay place before, room had fridge freezer and stove etc, if you were there long term you can request pits/pans etc. As an overnight customer all I really wanted was an in room coffee maker, which was absent. There was a basic coffee and muffin/nutri grain breakfast in the lobby.
The desk staff were funny and personable and the restaurant a bldg away was exceptional.
michael
Very clean and area is very safe
Beverly Dea
No elevator, King rooms downstairs only, double upstairs only. Rooms are clean, bed comfortable, great breakfast. And pool area is nice.
Integra
Staff is aggressive a worker swung a cane at me after trying to hit on me on the elevator. Another came to my room banging on the door to yell at me for putting a trash can in the hallway saying they will not do trash service or any service for me. The booking says free breakfast but there is no breakfast. The manager will ignore people at the desk refusing to even make eye contact while chatting away on the phone. there are no soap or towels or cloths for the kitchens. the internet barely works, its on the highway and very loud. the only friendly people are the workers from the company replacing the beds here. There are piles of trash and bits of food etc on the carpet in the hallway and towels that have been on the floor several days because the staff refuses to take towels or clear trash even the boxes and such from beds being replaced i guess they expect the guests to clean up after the renovation workers as well.
Laura
Candy did our check in and she was very professional and quick. Thank you. Clean room with lots of room
Joseph
Nice and spacious
Pleasantly surprised nice room, spacious, and good value.
Devin
I stayed for a night and was disgusted, I slept with my clothes on and on top of the blanket. Man playing fetch with a dog right in front of the entrance. Just too much going on.
marvin
The Free breakfast Was a joke a cup of coffee and And all they had Were mini muffins … They really shouldn’t be saying that they have continental free breakfast that’s not true
Natasha
The floors were terribly filthy. No utensils in the kitcken. The fold out couch had the shedt on it from the previous guests crumbs all over it. We definitely wont stay there again.
Carren
The building is a bit old. Under the bed was not clean. But it does the job, we only stayed for a night.
Kristy
The staff was amazing.
Mary
This hotel is an older building. The kitchen configuration had a nice big island, a full size refrigerator, an excellent microwave & a 2-burner stovetop. There was an nice big desk with a workstation for laptop. The room had a nice open closet rack equipped with REAL hangers & tall enough that clothes didn't drag the floor.The shower was nice & there was plenty of hot water. The room was very quiet even with the very large, indoor playground directly behind the hotel & a constant flow of traffic.
Neither the bed nor the pillows were comfortable for me, the pillows were too firm & too big. The television was too small for the distance from the bed.
I was not impressed with the area; liquor stores, a casino & the enormous playground but the hotel was quiet, clean & comfortable.
Neither the bed nor the pillows were comfortable for me, the pillows were too firm & too big. The television was too small for the distance from the bed.
I was not impressed with the area; liquor stores, a casino & the enormous playground but the hotel was quiet, clean & comfortable.
CHERYL
Not enough toiletries
Verified traveler
Clean and comfortable!
We stayed on a weekend for our anniversary. Very clean, wonderful service! Would definitely recommend!
Robert
.
justin
Was great besides the mattress wasnt very comfortable and the inside of shower curtain was dirty. But for the price, cant complain much
jason
Associate at the front desk was very nice and friendly. The rooms were very clean. Nice and relaxing after a long day of driving.
Jill
Too Much
The overwhelming smell as I entered the Lobby was not pleasant to say the least. The fragrance was too much. You could look into non fragrance cleaner to use and still be clean without the excessive smell
Geri
So so
Check in process was very smooth and person was polite and kind. The room was clean but an overwhelming smell of cologne. Did not know if this was something used as an air freshener or something from the room next door. The mattress was uncomfortable and both nights loud conversations either in hall or room next door interrupted the night. Was also disappointed in the continental breakfast offering. No water or ice and ore-packaged muffin or nutri grain bar
MAUDIE
Clean economy hotel
Clean room, friendly staff, allows pets - every thing we needed.
Lee
My stay was very comfortable and quiet. Everything is so clean and sanitized. The staff always had a kind word or a genuine smile. Not like a word that one can see right through. But a word that had substance of kindness and care to.
April
A big thank you to A.J., Chris, and Allen , they are so understanding and patient. They rm.
Nick
Not very good
Scott
One of thr cheepest rooms in town and it shows. How can an extended stay hotel advertise a functional kitchen and not have bowls and other minor kitch items on hand.
Jack G.
Online stated \"breakfast\", but it's not a typical hot breakfast. But price is relevant to that type of breakfast.
Room was nice.
Room was nice.
Jordyn
Extend stay
Employees are all kind and helpful safe and quiet environment definitely would like to make sure two specific employees are recognized I see them help to the best of their abilities especially to my myself which is supper appreciative, and definitely does not go unnoticed and I hope the hotel higher ups see that as well those employees being Chris and Destiny thank you
Jordyn
Night 5
Great staff very nice and helpful. Chris was a huge help was and still is very helpful patient and generous for that he is deeply appreciated and should most definitely be recognized more.
Joshua
I like to be able to walk around the city and explore retail or other amenities within walking distance of a hotel. This location is in a part of town which doesn't have many amenities within walking distance.
The lobby is cramped and dated, but the rooms themselves are clean and wel-maintained. For the price of less than $100, I felt the experience was very good.
The lobby is cramped and dated, but the rooms themselves are clean and wel-maintained. For the price of less than $100, I felt the experience was very good.
Hannah
Friendly
Verified traveler
Needs some maintenance Noisy fan on heater
Rosanne
It was a good price and I would go there again.
Amanda
Pleasant experience! I’d stay again!
Brenda
You get what you pay for with this hotel
The room was clean and quiet. The only serious cleanliness problem was with the washers and dryers in the laundry room. Overall, the hotel was as expected for a budget priced property in regard to sparse amenities, lack of services or perks on site, room decor and bed comfort plus well worn carpets and hallways. Overall, I was satisfied for the price paid. My only complaint was poor customer service at the front desk by a few employees severe enough to affect my stay. The general manager didn’t possess the skills necessary for his position and I almost went to a different hotel when booking a second one week stay due to his unprofessional attitude. Secondly, the afternoon desk clerk was too busy on her phone or coloring projects to properly acknowledge a guest standing at the desk needing service.
Brandon
The staff was very helpful and courteous. They were exceptional in making sure my check-in went smoothly without any stresses on my part
Andrea
Very cheap building, kitchen but nothing in it to do anything with.
Kellie
Staff member Christopher was very helpful, I give him a 5 star rating.
Candi
The bathroom sink would not drain. The windowsills were dusty and dirty, and the hall had an unappetizing smell of some type of cooking.
Tiffany
Attempted to check into the hotel at 11:00pm on 10/24/2024. Of course the doors were locked due to safety, but attempted to dial the 600 number to get assistance but no answer. Attempted to call the hotel off my personal phone and no answer once again.
Anjie
Old hotel “remodeled” with a new name. Not a safe feeling neighborhood.
KariLynn
Front desk attendant did not know his job; line up for check -in. Building in need of many repairs and/or updating. Room itself was okay but bathroom sink didn't drain properly. Would NOT stay here again.
Location & surroundings
Extended Stay America - Billings - West End
4950 Southgate Dr, Billings, United States
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Extended Stay America - Billings - West End
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