Name: Americas Best Value Inn Billings
Address: 2612 Belknap Ave, Billings - Mt, 59101, US

2/10

Poor

06 Aug 2026

Melissa

This is a dump. DO NOT ATTEMPT TO STAY HERE. It is a weekly/monthly rental more so than a motel. Staff were not helpful checking in took over an hour. When we got assigned there last room the sheets were dirty on both beds, the comforters had holes and were very stained. The floors were dirty and had debris visible all over.

2/10

Poor

28 Jul 2026

christie

The pool was closed, the restaurant was closed, the was no breakfast (all advertised when we booked). The halls smelled like weed. The window in one of our rooms was broken open to the outside. There was mold in the shower, the curtains had holes.

The staff (who had no control over any of this) were kind and welcoming. They fixed our window.

8/10

Excellent

27 Jul 2026

Mariah

The room was clean and comfortable, but the thin walls made it difficult to sleep. Despite the inconvenience, it was a pleasant place to rest for the night. The cost was the primary reason for choosing this place, and we appreciate your efforts in keeping things economical. 🙌

4/10

Poor

26 Jul 2026

Karen

Air conditioner didn’t work, had to switch rooms with all our luggage, next room had no pillows tv didn’t work tile on shower all cracked and stained.

4/10

Poor

19 Jul 2026

Rachel

No pool (was green and had a cover it), no bar, no casino (claimed under construction but were were there midweek and nothing was being worked on) The room wasn’t stocked with towels, toilet paper, and no coffee etc, went to get some towels and they were “not folded yet” and I would get them in the morning (I shower at night). Said there were only 2 housekeepers. I will tell you what tho- they were knocking on the door right at checkout…the people who work here must be incredibly loyal because the owners seem like they would be equivalent to slum lords.

4/10

Poor

18 Jul 2026

Kaeko

Casino/bar is closed down. It seems no water for years at the swimming pool.
Even parking is nasty.

Self

2/10

Poor

15 Jul 2026

Shane

The area was trashy, where a lot of crackheads were around. The employees were not able not willing to help us with our t.V not working or a c not working. We're rude about it.

Partner

8/10

Excellent

15 Jul 2026

Elizabeth

The air conditioner worked great and the room was clean and very spacious with a nice big desk if you're needing to work remotely here (wifi provided). Everything in the room worked great and the bed was comfy. Easy parking.

The pool was out of service (no water) and so was the restaurant and entertainment area.

Family

6/10

Pleasant

14 Jul 2026

luanne

It was sparse but comfortable.

Partner

4/10

Poor

12 Jul 2026

Toni

AC’s don’t work. Power not even to all rooms. Dog poop in the hall. You get what you pay for. If you need a roof, it will do. But the mold is iffy.

Self

2/10

Poor

11 Jul 2026

Austin

My room sm

2/10

Poor

09 Jul 2026

Christian

The property was gross. Clutter and trash everywhere. It reeked of smoke. Also they cancel my reservation and did not tell me. I did not see the room but the property was gross. I am actually glad they canceled my reservation. Because if the rooms looked as gross a the rest of the hotel. I am glad I didn’t stay there and get bed bugs or something.

Friends_and_family Family

2/10

Poor

06 Jul 2026

Ashlee

I walked in and asked if this was the hotel, that should give you a good idea. The outer doors were broken, inside smelled like weed, the room was TERRIBLE. We couldn't get out of there fast enough. I did not feel safe.

Friends_and_family Family

8/10

Excellent

05 Jul 2026

DAWN

Easy on, easy off the freeway. Relatively clean and safe. Pizza place right next door and a gas station across the street. Everything I need for a travel night.

Self

6/10

Pleasant

30 Jun 2026

Kellie

The outside was pretty schetchy but the room was ok.

Friends

6/10

Pleasant

29 Jun 2026

Marilyn

The fridge was loud, the window didn't lock, the bathroom wasn't clean, the curtains were worn and the a/c didn't work.

Friends_and_family Family

2/10

Poor

25 Jun 2026

John

This property represented a homeless encampment. They tried to give me three different rooms all of them had issues. One smell of mold. One had maintenance issues in the bathroom that they didn't know about. And a third somebody was already in that room. Ended up getting a full refund in finding it real hotel. Never ever ever look at this place.

Friends_and_family Family

2/10

Poor

25 Jun 2026

Cory

Completely disgusting property. The front desk staff was really nice but the owners kept my security deposit for stained towels which were stained when I got there. The property is extremely run down and not maintained at all.

Pet

6/10

Pleasant

25 Jun 2026

Marilyn

Now sign says casino hotel, so hard to find. Definitely in liw rent part of town, with no amenities. I paid online, but site required additional $50 security deposit, as if there was anything you'd want to take.

Self

2/10

Poor

25 Jun 2026

Suzanne

This is located in an unsafe industrial area just off the hi way. There is a casino attached. I would not leave my car in this parking lot outside. When I booked on line with Expedia I did not fully comprehend how bad it was. I would not stay here period! At least the desk staff did not comment when said I cannot stay here I need to cancel. So glad I did not pay to hold the room. Zero rating on this one.

Partner

8/10

Excellent

25 Jun 2026

Peter

Clean for a low budget motel. Plenty of parking.

Friends_and_family Friends

2/10

Poor

22 Jun 2026

Jack

it wasn't even the hotel I reserved. it was NOT an Americas best value hotel. Do you
research on this place. it is an indigent hotel. Refund my money and apologize.

Self

4/10

Poor

22 Jun 2026

joel

The advertisement said pool and breakfast. Pool was all black and green and not maintained (or available)for a very long time. There was no breakfast as it was \"being remideled\". The coffee was empty both mornings. I asked for a refill of the pot Sunday and it was refilled. I had to get a metal spring cut off my mattress as it poked through the cover and cut my let friday night. At my request, It was cut off Saturday at sometime during the day. The baseboards in room 111 were filthy. Quit advertising breakfast and pool when you know they are not available.

Self

2/10

Poor

22 Jun 2026

Robert

There were cockroaches everywhere

Friends_and_family Friends

2/10

Poor

21 Jun 2026

Jason

Motel has signs from a different company so it was hard to even find it. The pool was full of trash and moss. Total eyesore. When we woke up in the morning there was absolutely NO WATER!!! Claimed they had to work on the pipes.

Partner

2/10

Poor

21 Jun 2026

Geoffrey

This place has changed its name. It still has the old sign up THE VEGAS. We stayed here 4 years ago and it was bad then. There is no breakfast then or now as we were told it is under repair.

2/10

Poor

21 Jun 2026

Joe

This is not America's best. It's called The Vegas. The casino is under remodeling, the pool seemingly hasn't operated in a number of years and is covered in a torn moldy tarp. The rooms are in very poor shape. The ice machine is broken. Minimal room amenities. The employees don't dress or act professionally at all. I would not recommend staying here.

Self

10/10

Exceptional

17 Jun 2026

Richard

Good job

Self

2/10

Poor

16 Jun 2026

Richard

Sketchy and dirty room was not very clean. Parking was ok. Wouldn’t recommend but is a cheap room if needed.

Self

2/10

Poor

16 Jun 2026

Michael

Dont stay here!

8/10

Excellent

14 Jun 2026

Suzette

Thanks you

8/10

Excellent

13 Jun 2026

Gary

it was a Good place to stay

8/10

Excellent

12 Jun 2026

Mike

Rooms could be cleaner

Partner

10/10

Exceptional

12 Jun 2026

Tiffany

No breakfast, pool, casino, or arcade like it says online

Family_with_children

2/10

Poor

11 Jun 2026

charlotte

Very run down no coffee in the room. No cups, no shampoo. Only body wash

Partner

6/10

Pleasant

11 Jun 2026

Dusty

Place could definitely use a paint job

Friends_and_family Friends

8/10

Excellent

11 Jun 2026

Robert

The rooms were clean. The amenities were few, some of the guests were loud throughout the night. For a quick overnight stay I would still recommend.

Friends_and_family Family

10/10

Exceptional

10 Jun 2026

Tiffany

No breakfast, no pool, no casino, no arcade. All listed as amenities but not available. Staff was nice and. Room was clean though

Family_with_children

4/10

Poor

05 Jun 2026

Casey

You get what you pay for. That said, this was the cheapest place on Expedia in Billings. We just needed a place to crash for a short night on a long road trip. It worked. Nothing horrible about the place, just low budget.

Partner

2/10

Poor

04 Jun 2026

Irma

Did not stay here. Area was not great O made reservations for Americans besy and when we got there the ne had changed to The Vegas. Very run down area I changed reservations to Supet 8 by Wyndham.

Partner

6/10

Pleasant

04 Jun 2026

Don

They were in reconstruction

10/10

Exceptional

01 Jun 2026

Vincent

The room was comfortable and no disturbances

Family

6/10

Pleasant

31 May 2026

Becky

The room was clean and roomy. Check in was not good, but the gentleman at the front desk wasn't at fault- he was new and our reservation was not right or something so he had to shuffle things around, but he got us taken care of in about 45 minutes. No coffee on property so had to dress and go to restaurant in the morning. It said mini fridge- there wasn't- said complimentary breakfast in casino- for an additional fee(?)- but casino and restaurant were closed!!! Saturday night people were outside our window cussing and talking loud until about midnight.

Partner

2/10

Poor

30 May 2026

Don

The air conditioning unit wasn’t working it was 96 degrees outside then to top it off I woke up at 4 am with the heater running and it was set on 85 degrees the bathroom was in very bad condition

Self

2/10

Poor

30 May 2026

Dorothea

Dirty!

Family

8/10

Excellent

30 May 2026

kirk

Just ok

Self

6/10

Pleasant

28 May 2026

Chris

When I pulled up to the motel the police were arresting someone in the parking lot. I didn’t sleep very well because of people walking in the hall outside my room talking loudly. The bed was fairly comfortable and that’s all I can say positive about this place.

Self

6/10

Pleasant

25 May 2026

Lisa

The front desk staff was great and the beds were comfortable, however it is obvious that the motel is being remodeled. There is a lot that needs done. I recommend that they fix the windows and make the front desk more welcoming soon.

Friends_and_family Family

10/10

Exceptional

24 May 2026

nanette

The staff was great!!

Friends

10/10

Exceptional

19 May 2026

Gerronte

Clean

8/10

Excellent

16 May 2026

nanette

Parking great, AC works great!!! Staff is exceptional!!! Friendly , helpful, amneties are not good no pool, no restaurant, no bar!!! Bit its comfortable and they treatedt me very well!!! Will stay again and again!!!

Friends

2/10

Poor

07 May 2026

LUKE

Room was basic, property was dirty, back door had card reader wires hanging. Dirty hallways. Avoid at all costs.

Friends_and_family Family

2/10

Poor

06 May 2026

Jeffrey

This place is a dump. Signs stated non smoking but the whole building smelled like smoke. Broken hand rail on stairs. Took long time for hot water to warm up for shower.

Self

2/10

Poor

03 May 2026

Jacob

The staff were nice, but the overall condition of the hotel was absolute garbage. Super dirty, smells really bad, bed was really hard, pillows had the physical appearance of being at least 10 years old (I have sheets with more fluff than what these pillows had), & didn't even trust sleeping under the covers. Ended up sleeping on top of the covers in fear of being eaten by bed bugs. Virtually zero security measures for this place as anybody can walk in off the street through any access door to the building. Their computer system is apparently just as outdated as the rest of the property because they can see that you booked a room with them through Expedia, but can't process the booking, so they have to manually book you in their way, & then not even be able to give you the room you initially booked. They also ask for your card or cash as a security deposit, even though that's included in your reservations through Expedia. Speaking of being outdated, there's no exterior sign stating it's the hotel you're looking for. It's still physically under the old hotel & casino name \"The Vegas\" that it was many years prior per the signage outside. Lastly, the pictures provided of the hotel & rooms look nothing like what they have posted, physically MUCH worse. I suggest just spending a little more money per night & stay elsewhere. These hotel rooms are also people's physical longterm addresses that are being used as apartments. Not ideal for short stay travelers.

Self

2/10

Poor

03 May 2026

Doyle

The room the dirty is only one wash cloths in the room. It was noisy all night long.

Family

2/10

Poor

30 Apr 2026

Mark

Stay away
This place caught me cheap price and brand name
When i arrived it was all a smoke screen
Possibly nice in its day but thats long gone
It got shut down by pandemic and still exists as a homeless shelter
Providing rooms on the side for unware customers
Casino closed
Bar closed
Homeless everywhere

Friends_and_family Family

2/10

Poor

27 Apr 2026

Lindsey

Checked in, and then out 10 minutes later. Found 2 dead cockroaches on the bed, turned flashlight on phone to look under bed for more and 3 more came crawling out. While looking for bugs, discovered the bed frame covered in what appeared to be urine and other disgusting substances as well as the walls and nightstand. Hotel desk clerk was nice and apologetic. Did not receive a response from the manager after getting his/her number from desk clerk. Had to go through Expedia for refund as hotel manager never responded to messages.

Family_with_children

2/10

Poor

26 Apr 2026

Lorraine

The room was dirty the bedding ,the toilet no TV the heater didn't work .the outside property looks like a junkyard . I know they have cheap rates but this was not acceptable.

Self

2/10

Poor

26 Apr 2026

Brandon

Horrible place i made a reservation got here then was told they have np room for me

Business

4/10

Poor

25 Apr 2026

Kasey

It was a sketchy motel. Didn’t like the staff. My television was not working and very thin blankets so I was cold in bed.

Self

4/10

Poor

24 Apr 2026

Robert

The toilet tank would not fill so toilet wouldn’t flush.
No Kleenex in holder.
Not one waste basket.
Toilet roll had maybe five wraps around roll.
Floor was spongy—wood rot maybe—in front of toilet and tub.
Tub was chipped and had cigarette burns.

Worst nights sleep’s sleep ever—intermittent whoosh from water pipe in wall every ten to fifteen seconds lead to sleepless nigh.

And there is more. First time ever I did not tip!

Self

2/10

Poor

23 Apr 2026

Kenneth

When I arrived in my room the television was on, the beds had pillows with no pillow cases. The door lock on 240 did not work, and the security door was slammed continuously during the night and did not lock, so anyone could enter the building. Over all dirty and run down. I wouldn’t recommend or come back.

Self

2/10

Poor

11 Apr 2026

Nigel

My room had Bed bugs. I woke up with several bites after my first night. Once I tore all the sheets and over blanket off. Got new sheets and pillowcase. It went away.There was also roaches in my bathroom at night.

Self

10/10

Exceptional

09 Apr 2026

Paul

Clean room ac didn't work. Great staff.

Partner

6/10

Pleasant

01 Apr 2026

Danny

Parking was fine. No cups. No coffee maker in room. Only one light blanket on bed. Super strong cleaner smell. Heater worked fine but was very loud when running. Television was Roku and worked fine.

Partner

4/10

Poor

31 Mar 2026

Casey

Pretty run down and out dated but the biggest issue it the whole place was filthy

Self

2/10

Poor

31 Mar 2026

Randall

Very dirty and not maintained and full off seedy characters. I left without staying

6/10

Pleasant

28 Mar 2026

Chad

Not sure if it was a computer issue or something else but my reservation was either not received or lost. So I ended up having to get a different room all together which was more expensive.

It appeared that it was very short staffed, at least when I checked in. There was no one at the counter just a sign saying they were helping someone else. One gentleman sounded like he was running all over the place trying to do some housekeeping. When the person at the desk returned she tried to help as much as she could.

The casino and restaurant said they were closed for renovations. The hallway carpet was in desperate need of cleaning and probably replacing or repairs.The room itself was pretty big though not very clean. The floor in the room needed to be mopped badly. The TV, Microwave and Fridge were stacked. From the look of it the TV plug cord wasn't long enough to reach the outlet so it was balanced on the the microwave.

The shower appeared to have mold and there were roaches in the bathroom. The sheets were clean which was good. The TV, Internet, and cable worked well. The heater/AC worked well.

The rooms all say no smoking but it definitely smelled like weed in the hallway. There is a huge gap under the door so you can hear and smell everything.

The hotel looks like it has a lot of potential and could be a really nice place it just needs a lot of help.

Friends_and_family Family

6/10

Pleasant

27 Mar 2026

Brittany

Dirty room and probably a bit unsafe but I didn’t leave the room to find out.

10/10

Exceptional

22 Mar 2026

Shenetta

All good

10/10

Exceptional

21 Mar 2026

Shenetta

All good

2/10

Poor

20 Mar 2026

Thomas

Waited 15 minutes to check in while front desk person was on a smoke break. Loud residents throughout the night. No elevator and lots of steps. 1/4 roll of toilet paper and no extra. Shower has leak and created huge puddle on bathroom floor.

Self

2/10

Poor

14 Mar 2026

Jacquelyn

Now washers hallways stink

Self

6/10

Pleasant

14 Mar 2026

Shenetta

It was fine

2/10

Poor

06 Mar 2026

Maddie

Worst hotel ever!! It literally smells like weed when you walk in and dog piss and poop. The staff was high asf. The beds squeaked so bad you could hear the upstairs neighbors being so loud at 3 in the morning. There was no breakfast in the morning the room we were in the fridge was leaking water everywhere. It takes like 5 minutes for the hot water to turn on.

Partner

6/10

Pleasant

25 Feb 2026

Savana

It was okay. The floor was dirty, but everything else seemed ok.

Self

2/10

Poor

22 Feb 2026

Amelia

Room dirty. TV remote did not work. Shower was cold. The heater was so loud i could not sleep.

Self

2/10

Poor

21 Feb 2026

berlinda

I didn’t stay I check-in and check out in ten minutes had room wasn’t clean and smelled bad … had conjoint doors that didn’t have locks … had me on my toes

Self

6/10

Pleasant

14 Feb 2026

Timothy

Room was comfortable, staff was kind. Amenities were lacking. There was no drinking fountain or any type of water fill station, which I believe should be standard in any hotel. And the coffee station was only ready about half the time when it was supposed to be a 24 seven station.

4/10

Poor

28 Jan 2026

Toni

My heater went out in my room. It took four other rooms to find a heater that worked… When my room was 58°… That’s ridiculous.

Business

2/10

Poor

28 Jan 2026

Ronald

It’s called Vegas motel now, a space heater for heat and warm hot water. It was -2 degrees so we froze it the room and the water wasn’t hot enough to take a shower.

Business_and_leisure Family

10/10

Exceptional

22 Jan 2026

Latoya

Ok

6/10

Pleasant

12 Jan 2026

Brittany

Definitely could improve on some type of Continental breakfast....?

Leisure Family_with_children

6/10

Pleasant

30 Dec 2025

Nicholas

Ac was laughable

Leisure Self

6/10

Pleasant

21 Dec 2025

Tracey

at first the room was
disgusting but i went to theand complained Nd they

2/10

Poor

16 Dec 2025

mervyn

Clean the rooms and vacuum

2/10

Poor

08 Dec 2025

Donald

We had no hot water for two days so far there was no amenities but staff was nice housekeeping was wonderful so was most of the front desk ppl but our room has a

2/10

Poor

08 Dec 2025

Adeline Rose

There was trash all over the parking lot. Hallways dirty. Screaming coming from rooms. Our room was not clean. Bathroom dirty with hair on the floor and substances on the wall. Hairballs and dirt on the main floor. Broken door locks. Poop on the sidewalk. Not from an animal.

Business Family

8/10

Excellent

05 Dec 2025

Wayne

Staff was great very helpful and friendly.

Leisure Family

6/10

Pleasant

04 Dec 2025

Ashley

The room was dirty, the second room was dirty and the 3rd room was decent.... The staff was awesome Heather was very nice and accommodating to my needs💯😊

Business

2/10

Poor

02 Dec 2025

Melanie

We left after being there for 20 minutes very dirty holes in wall towels stuffed in wall for ill fitting window ac mold on ceiling dead roach in microwave broken window dried snot on headboard and wall bathroom vents filled with lint hair on sink and foid crumbs all over floors

Leisure Family

2/10

Poor

30 Nov 2025

Brenda

Windows in both rooms broken and could open from outside! Fire alarm in room dismantled. Zero hot water, even at 4 am. WiFi not strong enough to reach our rooms. One heater not working sufficiently. Tip: use a piece of the coat rack to brace windows from being pushed open. Good: nice staff, allowed us to check in an hour early. Room cleanliness was as expected for the price. Sheets worn but clean.

Leisure Family

8/10

Excellent

24 Nov 2025

Brittany

Well everything was fine except I fought for 2 1/2 hours on getting hot water to work! I just gave up..

Friends_and_family Family

4/10

Poor

22 Nov 2025

Toni

Dog barking all the time! No one shuts up. Tinfoil on the windows. Looks like a crack joint and smells like cigarettes

6/10

Pleasant

22 Nov 2025

Brittany

Was able to park infront of our room for easier access. Everything worked..
However the shower had some issues. It was hard to work the nozzle and there was NO HOT WATER longer than 5-10 mins each

Friends_and_family Family

2/10

Poor

15 Nov 2025

Amanda

Hotel stunk like pounds of tobacco

Leisure Family_with_children

10/10

Exceptional

10 Nov 2025

Joseph

CLEAN ROOMS

4/10

Poor

07 Nov 2025

Shawn

No microwaveband bad air system

Self

4/10

Poor

03 Nov 2025

Debra Long

The staff was kind, but the facility in is DIRE need of maintenance and a deep cleaning. The room furniture was very worn; the draps had holes in them and did not hang at all points. When I opened the room door in the morning, there was what appeared to be dog poop directly in the door walk area. I won't stay again. I do pray they are able to do some upgrades and maintenance. It has potential to be a great stopover.

Leisure Friends

6/10

Pleasant

02 Nov 2025

Michael

not very clean

Leisure Self