Name: Howard Johnson by Wyndham Billings
Address: 1345 Mullowney Lane, Billings, 59101, US

8/10

Excellent

05 Aug 2026

Jeannette

Good location

8/10

Excellent

05 Aug 2026

Jeannette

Nice location

4/10

Poor

03 Aug 2026

Matt

Got in late and went to the front desk. Guy was very nice and helpful, and the front entryway was very nice and clean. However, when we got into the room, it was not clean. Dirt and dog food in the corner. Something was on the wall in the bathroom. Turned on the shower and hair came up out of the drain. Would not recommend staying here.

10/10

Exceptional

01 Aug 2026

Samantha

The rooms were outdated and we woke up to a lot of ants on the floor next to the window. The pool was great and staff were friendly.

2/10

Poor

01 Aug 2026

Gabriel

Disgusting room conditions. Moved rooms upon arrival after noticing absolutely unacceptable cleanliness and neglect from management. (We left after moving rooms. Second room option posed more issues than the first.) mold in bathrooms, clogged sink, dirty sheets, damaged TV, foul smell, and bugs etc.
Staff receptionist Heather was kind, but all other aspects of this particular hotel was greatly disappointing.
Requested refund from management, who still have not yet replied to polite email stating great disgust.
Avoid at all costs if you value your health and safety.

8/10

Excellent

31 Jul 2026

Benjamin

1st room assigned was being worked on by maintenance, so had to go get a different room. Clean room, but had to inform the front desk that the tub drained slow in new room. TV was stuck on safe mode so there was no guide available.
There are only stairs (no elevators) so be aware if your room is on the 2nd floor.

2/10

Poor

29 Jul 2026

Amy

Check in went fast was probably the best part. Got to our room smelled horrible,bed was broke, flushed the toilet and it would not stop running water ended up shutting off the valve. Went to the desk to get a new room, got that and the AC barely blew chilled air. Overall wont ever stay here again.

4/10

Poor

28 Jul 2026

Maureen

Looked like they are trying to do upgrades but idk. Pool area is crusty, they make yu pay to go down the slide. The pool water isn’t clean n is full of foam. They force yu to eat in the lobby area which is doubles as the eating area yu are. It allowed to being food to the room from breakfast area. I thought that was a pretty bold n wild rule to give ppl that are paying to stay there

10/10

Exceptional

28 Jul 2026

andy

Very ice place

6/10

Pleasant

28 Jul 2026

Regina

Room was ok, but there was hair in the shower and roaches-seen 1 in the morning. Fauct leaked and plug behind the nightstand was coming apart. Breakfast was ok, fitness center was good along with dry sauna.

10/10

Exceptional

27 Jul 2026

Mariah

The room was perfect after a long day of driving. Sadly, the pool and hot tub were closed when we got there and not opened yet before we left so we didn’t get to enjoy those amenities. We were disappointed to discover there wasn’t a refrigerator. When traveling, having a fridge to keep drinks, etc cool for the next day’s drive. The young lady who checked me in was very friendly. She recommended the balloon lift off the next morning. That was a wonderful way to start the day!! Thank you 😍

8/10

Excellent

27 Jul 2026

Michael

It is ok, a bit small, and the hot tub is out of order..

6/10

Pleasant

26 Jul 2026

Vicky

Easy access from interstate and desk staff was helpful. Room was very tiny and needs updated. Bed was comfortable and they have decent pillows. Room definitely needs updated and a deep clean. Shower water was either scalding hot or ice cold just when you think you had it where you were comfortable it would change scalding hot or cold takes some adjusting to get it to stay constant. Pool was okay but hot tub was not working. Just some general maintenance would be a huge improvement. We did not eat at the breakfast so can’t comment on that.

6/10

Pleasant

25 Jul 2026

Morgan

I actually looked at other reviews and was worried about what I would find. I called the front desk with concerns and was helped. When I arrived there was a faint musty smell, and it was an older place, but clean. The pool looked nice but I didn't use it. Many kids were enjoying it. The sheets were good, AC on and working. I didn't see bugs. The breakfast was totally adequate. This is a cheap and cheerful type establishment. I'd be concerned if I was paying a lot, but that wasn't the case. Very convenient as a night's rest. All the staff I interacted with were nice. Lots of families around at breakfast. Not a luxury experience, but not advertised as such.

4/10

Poor

23 Jul 2026

Yves-Pascal

The room was damp, very soft mattress and pilows, dirty towels, very noisy A/C.

8/10

Excellent

23 Jul 2026

Luz V

You pay for room and pool access but they have a water slide in the pool area and you have to pay for each person that is going in the slide, i didnt like that you have to pay extra for that…, door on the side to go out was never locked anybody could go in and out.. not safe

2/10

Poor

22 Jul 2026

Thomas

The pool wasn't clean at all. The toilet seat was broken clean off in one of the rooms I rented, the bath tub was dirty in the other room. Overall experience with this hotel is a 2/10.

6/10

Pleasant

21 Jul 2026

Robert

Our room did not have a trash can. Also, the TV didn’t work. We were not told when booking or upon checking in that you have to pay for a bracelet if your child(ren) want to use the water slide. Beds were decent. Sink drain never emptied at all. Shower drain emptied extremely slowly.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Iftikhar

Beds were comfy, rooms were clean, pool was the best part! Staff was amazing on top, nothing bad to say at all, easily one of the best Wyndham properties I’ve ever stayed at, will be back.

Self

6/10

Pleasant

20 Jul 2026

Monique

Hotel was a little run down our light didn’t really work in the bathroom. It took a minute or two for it to turn on as well as a couple other things that didn’t run super well. When we got there it was pretty clean but after that the area was pretty dirty. Staff were really nice and helpful though.

Partner

8/10

Excellent

19 Jul 2026

cheryl

For the price the place is ok. They are trying to keep it up. Not the best but not the worst I give it a solid 3.5 out of 5

Family

4/10

Poor

19 Jul 2026

Brenda

Got tuck in are room door wouldn't open

Partner

4/10

Poor

17 Jul 2026

Kira

Room was extremely tiny. The toilet sits a solid 10 inches from the ground the bathroom door did not shut properly the property smells terribly old and we were scared to shower.

Partner

4/10

Poor

16 Jul 2026

Joshua

Airport shuttle doesn’t run anymore and for a while now. Still posted that they offer that. Didn’t really like that the hot tub both were broke and the slide cost extra.

Family_with_children

6/10

Pleasant

15 Jul 2026

Kelli

It was an older hotel but overall clean. Staff were friendly and helpful

Partner

2/10

Poor

14 Jul 2026

Talyssa

Dirty

2/10

Poor

13 Jul 2026

Chase

Was not informed that there was a legionella contamination that they were dealing with! Hot tubs werent wirking

2/10

Poor

13 Jul 2026

Nicole

I had stranger walk into my room when I was naked …. Said something to the frount he laughed and goes yea it happens …. Pool it filled with gray fome …… room was flooded when arrived… breakfast was nasty

Friends_and_family Friends

4/10

Poor

13 Jul 2026

Matthew

I had two rooms reserved for two nights. When i checked in the first room was dirty with debris and urine in the toilet. There was also old food left in the refrigerator. The room did not smell like it was cleaned. The second room was OK but smelled like vinegar when the air conditioner was turned on. I was able to get moved to another room. This room was cleaner but the TV did not work. I checked at the front desk for batteries for the remote. The girl working could not find any and suggested i download a TV app. I didn't think that was acceptable. I also had to move the nightstand to find a outlet that worked to plug my phone into. There was a lot of dirt along the baseboard. The pool water did not look very clean either. I tried to get a refund in the morning for the second night but was told i could not because it was within a 24 hour cancellation limit. Not impressed at all with this facility.

Family_with_children

4/10

Poor

13 Jul 2026

Laura

The room was really super small, but cute. I put my 9 month old on the floor to crawl around in a clean onsie and gets some exercise after a long day travel, I picked him up off the floor his knees were black and his onsie was filthy. My 2 older kids feet were black from running around the room. I didn't know what time check out was, I had to google it and I didn't even know breakfast was even offered. I think the front desk person at check in was super awesome, but was just tired when I got there. The bed was harder than a rock. I woke up several times because of pain from how hard it was. I turned in my key cards at the drop off but got called asking if I checked out an hour after I left. That call should have never happened. I will never book a stay with them again. I should honestly ask for a refund with how dirty the room was. I think I left it cleaner than it was when I arrived.

Family_with_children

2/10

Poor

13 Jul 2026

Robert

This was the worst experience on our 14-day trip. Both hot tubs were not working. The pool was filthy. Police (6 officers) visited once because of either drugs or prostitution happening somewhere. The rooms had mold in the ceilings and were in general disrepair. Half of the laundry machines were broken completely and the other half worked intermittedly. I would not go back. Breakfast was okay, but small and not managed well.

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Carol

Everything was good!! Except the hottubs were not workin .
The staff was very pleasant.

2/10

Poor

10 Jul 2026

Angela

Although the staff and common areas were acceptable, the hallway carpets were filthy and the room was atrocious. Tiny room, stained sheets (I was afraid to turn down the covers), outdated bathroom, black hair (not mine) in the bathtub and a toilet that didn't flush well until it finally overflowed in the morning. I examined the mattress because I was afraid of bedbugs, and it was so stained and worn it should have been replaced years ago. The telephone was from the 1980's with a blinking message light and had the wrong room number on it, to boot. Room 141 is a definite NO.

Self

6/10

Pleasant

08 Jul 2026

Nicole

Avoid if possible

6/10

Pleasant

08 Jul 2026

Lloyd

Good hotel we enjoyed our stay

Friends_and_family Family

2/10

Poor

07 Jul 2026

Rachael

Awful hotel experience! Had to fight to get the typ of room we booked. 1st one smelled like smoke and was filthy. 2nd one was better, but still had many things wrong. Cant use the water slide unless you pay extra money even though that's not how it's advertised. Worst hotel experince ever, couldn't wait to leave! Will never stay again! My advice, run!

Family_with_children

8/10

Excellent

06 Jul 2026

Joe

It was good for my short stay 😄

Self

8/10

Excellent

06 Jul 2026

Larry

Both hot tubs were out of service

Self

4/10

Poor

05 Jul 2026

Kourtney

The staff was really nice, but the stay wasn’t great. The room was pretty dirty to say the least. Really wasn’t a great experience.

Family_with_children

4/10

Poor

05 Jul 2026

Janina

Stayed in room 124, toilet had feces in it upon arrival. Hair in the sink as if someone prior shaved. Toothpick and hair clip found on kueirig maker , back of remote missing. Dirt on the top of the closet area with 2 whiteboard markers left by previous guest, pink spots on sheets same pink spot on bath tub. Breakfast was terrible watered down eggs, no meat of any kind or yogurt . Quiet not clean and not worth it. Have stayed previous and it was okay not this time dont recomend.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Charles

I wasn't happy with the Hotel in general

Friends_and_family Family

4/10

Poor

03 Jul 2026

Joni

Tv wasn’t working, you have to purchase a wristband for the pool and ask them to turn the water slide on.

Family_with_children

2/10

Poor

03 Jul 2026

John

Everything about the property was from the 1950s literally wall plugs and plug-ins did not work. The room was not real clean. The mattress frame was broken. I’m not sure there was anything good to say about this property.

Partner

4/10

Poor

01 Jul 2026

James

Neither hot tubs works. That was the whole reason I booked the hotel. Booking agency's should stay informed about the hotels they sponsor and book.

Partner

4/10

Poor

01 Jul 2026

James

Neither hot tubs works. That was the whole reason I booked the hotel. Expedia should stay informed about the hotels they sponsor and book.

Partner

8/10

Excellent

30 Jun 2026

Rebecca

The hot tubs were closed, the halls smelled musty, and there was a bullet hole in the bathroom door. The neighborhood felt sketchy.

Other than that the room seemed clean but small. The front desk did not have pillows, the room had three small pillows, and there were two of us staying.

It was what we needed for one night coming from camping. The shower was hot and the breakfast was filling. We slept deep from exhaustion from our adventures.

Partner

2/10

Poor

28 Jun 2026

Toni

Both hot tubs broken, dirty rooms, mold in hotel room. Venting not proper, and god forbid you needed another pillow. Horrible

Friends_and_family Family

4/10

Poor

27 Jun 2026

DeWayne

Printer not working so no receipt. No tissue in facial tissue dispenser. Tv kept cutting out. AC noisy couldn't hear tv

Family

8/10

Excellent

27 Jun 2026

Maurice

There was no cleaning of the rooms after I moved in.

Self

6/10

Pleasant

24 Jun 2026

sasha

The hot tub was out of order. The breakfast was great and the staff was friendly.

Family_with_children

2/10

Poor

24 Jun 2026

Justina

It was a very dirty motel. I will never stay there again.

Family_with_children

2/10

Poor

23 Jun 2026

Stephanie

There wasn’t much to like.

Family_with_children

2/10

Poor

21 Jun 2026

Karen

I'm not sure if they house the homeless? The room was very small. There was toilet paper in between one off the ceiling panel? Your guess as good as mine. Furniture 1950, really. Bathroom small and tub marred. Breakfast limited choice. People very strange, hanging around? Some hotels do house homeless, in California, it looked similar. This may at one point been okay.
The day crew was nice though.

Self

4/10

Poor

21 Jun 2026

Wilson

My room had cigarette butts and food crumbs on the floor. Not worth $110 per night.

6/10

Pleasant

20 Jun 2026

Aaron Gordon

Breakfast was okay. Hot tubs were not working. You have to pay $5 per kid per day to use the water slide. Didn’t have enough soap or towels, but the staff did get us some when asked.

Family_with_children

4/10

Poor

19 Jun 2026

Peggy

It took 3 tries to get a clean room. The first 2 both had issues with dirty sheets. We were ready to call it quits but the front desk agent personally made sure the next room was clean. Hot tubs were out of service and they charge $5 to use the slide at the pool. Hallway carpets were stained and had an old smell. Breakfast choices were limited and didn't taste fresh. It was easy to get to from the freeway so that was a plus. Overall, would not stay here again.

Friends

2/10

Poor

19 Jun 2026

Cassidy

We had a terrible experience. We checked in and were told the waterslide is $5 per person… that sucked cause it wasn’t disclosed at booking, but we would pay it anyway. Then we had a graduation party to go to. When we came back, there was so much garbage in the hallway, there was a half drank bottle of water in the window sill, and we went to get in the shower and there was a TON of mold in the bathroom. I went and asked to switch rooms, and there was mold in that bathroom too.. less mold, but still mold. There were brown stains that looked like a human fluid on the couch, the glass shelf in the fridge was broken, and there was someone else’s UNDERWEAR AND SHIRT in the dresser. I didn’t feel comfortable staying there with my young children. I asked the front desk for a refund and was told I needed to talk to a manager. I’ve called at least 5 times and emailed as well, it’s been a month and I haven’t heard anything back yet. I wish I could give NEGATIVE stars. Terrible hotel and terrible customer service.

Family_with_children

8/10

Excellent

17 Jun 2026

Melinda

They have made lots if improvements and they were cleaning all the time! It was very, very clean. The only reason I gave a 4 is that the hot tubs were down for repairs and I was looking forward to that.

The room had new vinyl flooring, updated decor, with fresh paint. The housekeeper spent well over an hour cleaning after I first night. She was wiping all surfaces. I was impressed.

Breakfast was very good with scrambled eggs, biscuits & gravy, waffles, and many other breakfast choices.

Family

10/10

Exceptional

17 Jun 2026

sandra

The staff was very friendly and helpful for our whole stay. Clean rooms and the pool was clean and in good shape.

Friends_and_family Family

4/10

Poor

17 Jun 2026

Clemance

Microwave is broken
Refrigerator not cold, unplugged
1 coffee provided for a 2 bed room.
No wifi

Partner

8/10

Excellent

14 Jun 2026

James

There was no meat for the breakfast

Business Pet

8/10

Excellent

11 Jun 2026

Jc

We stayed here after driving from Denver, on our way to Spokane WA.
We checked in late with no problem, there was adequate parking.
The guy who checked us in was very friendly, but gave no direction or information at check in. Didn't even mention our room number, just took my info, scanned our cards, and handed us the car holder with the room number on it.
Not the worst but could upset others.
Room was easy to find, and clean.
AC was on the wall and worked very well.
Breakfast was included and decent, enjoyed the juice dispenser.
Didn't get a chance to use the pool area, but it seemed adequate.
Beds were comfortable, small variation of pillows.
Check out was easy.
Overall would stay there again.

Friends_and_family Family

2/10

Poor

07 Jun 2026

kayla

The hotel was not cleanily the AM staff was rude . The hot tub didn't work and I wasn't notified it was a health hazard to stay there due to bacteria by anyone there! I had to hear it 2nd hand and then used Google to research to verify!!!

2/10

Poor

06 Jun 2026

Danica

AVOID AT ALL COSTS FOR HEALTH AND SAFETY. ZERO STARS. WORST HOTEL I'VE EVER SEEN. BEDBUGS AND LEGIONELLA. Booked on Expedia without reading reviews because I was tired from a long drive and my kid wanted a fun pool. This facility needs to be flagged for health and safety concerns. They charged $305 for a Friday night (+$5 to use the slide) so I expected a low 3/high 2 star setup. One outside door wouldn't open for our key, the next was broken and didn't close at all, people were coming and going from the parking lot, smoking at the doorstep. First room bugs and casings on the unsealed mattress. Reported it, they shrugged and gave us another room. That mattress had even more bugs & was truly filthy (not just stained, tons of crumbs, random ick, and the bugs), the bed skirt was ripped up, the vinyl headboard had gross brown finger marks, surfaces were visibly sticky, the fridge was dirty, the room had clearly not been cleaned in a long time. One lamp had no bulb. We left, Expedia refunded me, then the hotel re-charged without permission. Have since learned the facility has LEGIONELLA! They need to be shut down. Stay far far away.

2/10

Poor

02 Jun 2026

Amanda

Honestly, just drive to Myles City and get a hotel there. This one is disgusting and not worth the price! Smells bad, looks terrible, and definitely does NOT get cleaned properly!

Family_with_children

6/10

Pleasant

01 Jun 2026

luz

The door keys stopped working and had to get them reprogrammed. Doors were either broken or would not read cards. No fridge in 1 room. Microwave did not work. Room #2 had trash under bed and toilet leaked everytime you flushed. When turning on water for shower red orange water came out. Both hot tubs out of order. Breakfast was not good not many options. Bugs everywhere in rooms. Kids did enjoy the pool with slide. To use slide is $5 per child to use.

Family_with_children

4/10

Poor

01 Jun 2026

Andrew

The beds were clean but the pull out bed had a huge stain on it so that was disgusting. There were no sheets for the pull out bed. Breakfast didnt look appealing. The country gravy wasnt cooked right. I don’t understand why we have to pay for a wristband to use the waterslide. Other hotels have slides and its always included. Plus the hot tubs were empty and out of service.

Family_with_children

2/10

Poor

31 May 2026

Dani

I had reserved a 2 bed stay 4 months in advance. Got in at 2 am only to find out they had overbooked. They only had 1 room left with one bed. All hotels were booked in the area due to multiple events happening.... I asked for management they said there are no managers on call at night or on weekends. I asked for solutions and they had none. I asked if I could put one of the small couches from the lobby into the room to sleep on (as I have an autoimmune condition that causes me deep pain as it is) and he said he would call the cops if I moved the couch and they were out of rollaways. So in the end I had to sleep on the floor (which was dirty (they did bring me several pillows and blankets) but that did little to ease the discomfort. Needless to say I did not sleep at all that night but at least my other traveling partner did as their needs were greater so I gave them the only bed. The next day the staff continued to be very rude but did finally call a manager who basically said all they could offer was 20.00 off my bill. Awful experience for sure

Friends_and_family Family

2/10

Poor

31 May 2026

Catherine

Appears to be an older facility. Room floor was not clean (crumbs and used q-tips). Dust on the walls around vents. Mold in the bathroom around the toilet tank. Door lock/handle did not work well. Often not able to use the keycard to get into the room. At one point the handle mechanisms didn't work and we struggled to get out of the room. A manor concern is my account was charged twice for the weekend stay. Account was credited. Next day it was credited again and then 2 individual charges were on the account for each night separately. This is TBD on if all charges end up correct. We will not be returning to this site.

Friends_and_family Family

2/10

Poor

30 May 2026

Jason

Do not stay here

Family_with_children

4/10

Poor

30 May 2026

Derek

Pool was nice. Room was really dirty. Just spending the night to travel through. Woke up before breakfast to leave.

Family_with_children

6/10

Pleasant

27 May 2026

Larry

Found a bug in the bed. Killed it and told the desk clerk it was on the floor dead.

Friends_and_family Family

2/10

Poor

27 May 2026

Madison

This hotel sucks. The cleanliness is questionable at best. One of our towels had a literal brown stain on it. How many times should I have to flush the toilet to get rid of my pee? The answer is 3-4 times
at this hotel, so you’d better hope you don’t have to do more than that. The shower has one water temperature which is “ouch ow ow crap that’s hot.” Not only did the shower drain work slower than molasses, but the bathroom sink barely drained either. It’s like their plumbing is afraid of people washing their hands. The bed was comfortable sort of, but it was squeaky whenever my boyfriend and I so much as rolled over in our sleep. The plastic on the headboard was chipping. The bedskirt had holes from who-knows-what. And in case you were thinking about distracting yourself from your hasn’t-been-updated-since-the-80’s surroundings, don’t try the TV. The remote didn’t work. Bring a word search, I guess. The breakfast was okay if you consider grocery store mini muffins a good way to start your day. I paid $82 for this hotel, and I’m just glad I only had to stay here for one night.

Partner

2/10

Poor

25 May 2026

Chris

The room smelled of mold and mildew which was an issue some family also dealt with in their room too. The water pressure in the shower was like a trickle and there was hair in the tub from previous guests. There was no TV remote in the room so we asked for one from the front desk. The remote didn't work on our TV. There were huge stains on the sheets when we arrived. The pillows were so small, like throw pillows and there were only 3. The faux leather on the headboard was cracked and peeling all over the bed. There was only 1 outlet on one side of the bed. Front desk said we couldn't use the pool facility without paying another fee even though we were paying guests with a room. I've never stayed in a hotel who charged me extra to swim in the pool. Overall, the place smelled terrible, the place looks run down, staff was less than helpful, cleanliness was a major concern, and now my husband and I are going home sick due to the mold. I will never stay here again or recommend it to anyone else. My family members who stayed this weekend won't either.

Friends_and_family Family

2/10

Poor

25 May 2026

Stacy

The room was dirty, the pullout couch had no cushions, the hot tubs are permanently closed, and then they charged to use the waterside. Do NOT stay here!

Family_with_children

6/10

Pleasant

24 May 2026

Monica

The noise level was bad.

Partner

4/10

Poor

22 May 2026

Rody

Bed was broken. Television didn't work. Staff knocked on door at 8:45am and tried to enter.

Self

4/10

Poor

21 May 2026

Dayna

Awful area in Butte. Many homeless. 😭 Our first room had a toilet that ran non stop. Moved to another room immediately. The sides of counters were filthy. The bed skirt was half on. No biggie right? But showed the lack of attention given to cleaning and remaking the room. On a positive, no bed bugs. However, the carpets, esp in the halls were nasty and littered with trash and food droppings. Didn't swim, but the pool slide wasn't working. Other than two gas stations, the only food available nearby was Cracker Barrel. Couldn't wait to leave! I only have it two stars because the beds were comfortable.

Partner

6/10

Pleasant

19 May 2026

Peter

Specifically picked for hot tub which was not in service. Bathroom very small. No water cups in room only coffee cups.

Family

2/10

Poor

19 May 2026

Adam

The room was absolutely filthy and what’s even worse than any of that is their water was contaminated with legionnaires bacteria ended up, leaving early and going home with a sick wife and sick child who are now on serious antibiotics, when staff was questioned, they completely denied there being any issues whatsoever, even though it has been documented very thoroughly over the past several months about the contamination and their lack of doing anything about it unfortunately, we did not find out about the contamination until after we had already spent a night there and the family had spent time in their contaminated pool water, would not recommend anyone stay at this hotel for any reason and will be seeking medical damages for the blatant disregard for public safety.

Family_with_children

10/10

Exceptional

19 May 2026

Nancy

Everything was great , food service cleanliness, no disturbing neighbors great place to stay

Partner

6/10

Pleasant

18 May 2026

Ginny

The staff was great but the room not so much it’s very old and run down. The bed was comfortable but extremely noisy it sounded like metal banging together every time you sat on it or got out of it. The air conditioner was really loud and the toilet ran continuously.

Partner

2/10

Poor

17 May 2026

Angel

So where do i start. Places a reservation at this place and foubd out by a friend that there was an investigation on this particular place about having some issues with the water and how people that have stayed there got sick. When we went to check in our room door was wide open. Didnt feel safe eve taking a shower here also there were not towels to shower with. Had to go anfld fetch our iwn towels that should have been put in the room IF it was cleaned. Didnt eat breakfast either cuz was to worried what they had going on with the place of veibg under investigatiin. When ny daughter in kaw went down to ask fir baby wipes if they sell them the front desk gal was not friendly at all. I woukdnt recommend this place at all to anyone

Family_with_children

8/10

Excellent

16 May 2026

Larry

1 Kleenex stuffed back into metal box that should hold Kleenex box, bkfst was not good

Self

10/10

Exceptional

14 May 2026

Maria

The hotel is old but as far as the room, it was clean and breakfast was sufficient.

Partner

2/10

Poor

12 May 2026

Reid

S

6/10

Pleasant

10 May 2026

Amanda

Our stay was a mixed bag. What was good was great and was not was terrible. The staff were great, gave us flowers for Mother's Day at breakfast, the pool and water slide were fun, it was nice and quiet in a safe feeling neighborhood. Unfortunately we booked our room for their hot tubs which were out of order, the water slide cost extra, parts of our room were pretty dirty like a towel, spots on the comforter and bed skirt, spider in the bathroom, water in the shower was hot or cold. Breakfast was good, but limited compared to other hotels breakfasts I've had, no protein options outside of scrambled eggs

Friends

4/10

Poor

10 May 2026

Elisha

There were insects in our room. Bathroom felt really cramped and not very clean.

2/10

Poor

06 May 2026

Patsy

Desk staff very rude, Hot tubs weren't working and pool was dirty and they change extra for the slide. Glass on the floor of one of our 2 rooms, pictures look great! but very out dated. and no one cleaned it up. even after they were told about it. Didn't eat breakfast

6/10

Pleasant

06 May 2026

Jo

Breakfast was good hot tubs was broken

2/10

Poor

04 May 2026

Shaya

Not hot water, no hot tubs, worst experience…10 out of 10 do not recommend!

Friends_and_family Family

2/10

Poor

04 May 2026

Angelique

When we checked in we had a hand towel and a washcloth. There were long black hairs all over the bed. Spots on the sheets and not well made. Looked like sheets hadn't been changed for a week. I asked for bath towels and they said laundry would do some in the morning. My husband showered using hand towel and the tub was plugged and long black hairs came out of drain. I again asked for towels 2 more times and was told there wasn't any. There was only decaf coffee available. I laid down on the bed and had a bug crawl at my face. $400 a night and most terrifying experience of a hotel room I have ever had. The town was completely booked so I could not get a room anywhere else. Threw my suitcase and clothes away in case of bed bugs. Someone needs to do something about this place.

Partner

2/10

Poor

03 May 2026

Carrie

Mold in our bathroom. Exposed wires in a broken outlet. Multiple people asked for towels and all were told there weren’t any available. In our room for 4 people, we were given 2 towels. When we asked for an extra pillow because they were tiny (1/2 the pillowcase, basically camp pillows) and flat, we were told there were not any extras there. The hot tubs were out of order. The breakfast was sub par. I overheard a staff member say they put the left overs in containers to use the next day (after being on the buffet the previous day… gross!!) the tv didn’t work. The light by the beds was broken

All in all, a terrible experience and if we hadn’t already been paid in full, we would have changed hotels.

I might even recommend the city looks into this location. Wyndham corporate should also think twice about putting their name on this place.

2/10

Poor

03 May 2026

Dawn

The hot tub was not operating. The Wi-Fi did not work and you could hear every word of everyone in the hall. Horrific price for the conditions. Room was tiny tiny. Will not stay here again!

Partner

2/10

Poor

30 Apr 2026

charles

Room had no toilet paper, shampoo or bath towels.

Family_with_children

4/10

Poor

27 Apr 2026

Harold

Stayed two different nights(Thursday followed by Sunday). The same check-in person was very friendly both times. First night I got very little sleep due to a noisy heat-pump heater and some sort of other noise that sounded like an engine idling(this might have been another heater from another room). No fridge, WIFI TV that kept cutting out, message light on the phone that always gave a busy signal (unplugged the phone) and noisy neighbors.
The second night (I complained about the first), I got a double queen bed and through the lower wall heater/ac (heat-pump). The room was larger, the heater was much quieter, there was a fridge, still very little counter space for toiletries around the sink. Bring your own water! The coffee maker didn't work. There is plenty of parking on one side but none on the other(I like to be able to see my vehicle but couldn't the second stay). Cleanliness seemed very acceptable.
Would I stay again? Probably. The price is reasonable. Access is pretty easy if you study the map a little. There are other amenities that I didn't partake in.

Self

4/10

Poor

21 Apr 2026

Cheryl

Both hot tubs were closed for repairs.... not mentioned on the website. I was looking forward to using it. We had to change rooms bc the tv was not working properly. And the new room had a broken hair dryer in it that should've been checked by housekeeping.

Friends_and_family Family

2/10

Poor

21 Apr 2026

Ruby

Very dirty.

10/10

Exceptional

18 Apr 2026

Brittany

The HOT TUB HAS BEEN OUTTA COMISSION FOR OVER A WEEK NOW... WHICH WAS A BUMMER CUZ THATS 1 OF THE MAIN REASONS I COME STAY HERE THE MOST! I LOVE THEIR HOT TUBS! 🙁

Friends_and_family Family

4/10

Poor

16 Apr 2026

Jessica

Breakfast was sub par the floors in the bathroom literally had layers of dirt in the corners, I guess you get what you pay for, price was good

Partner