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Hotel The Villa

New York Area - NY · United States

38-22 11th StView location

7.8/10Very good1,012 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort7.2/107.2
Condition7.8/107.8
Amenities7.0/107.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel The Villa

With a stay at Hotel The Villa in Long Island City (Queens), you'll be a 3-minute drive from Roosevelt Island and 6 minutes from Museum of Modern Art. This hotel is 2.9 mi (4.7 km) from 5th Avenue and 3.1 mi (5 km) from St. Patrick's Cathedral.

Featured amenities include a 24-hour front desk and an elevator. Stay in one of 54 guestrooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.

Conveniences include desks and desk chairs, and housekeeping is provided daily.

Read more about this hotelShow less

Located in Long Island City (Queens), Hotel The Villa is within a 10-minute drive of 5th Avenue and Rockefeller Center. This hotel is 3 mi (4.9 km) from Central Park and 3.3 mi (5.4 km) from Grand Central Terminal. Stay in one of 54 guestrooms featuring Smart televisions.

Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and desk chairs, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and an elevator.

Popular amenities

Free WiFi
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Guests must provide proof of COVID-19 vaccination Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours Minimum age for negative COVID-19 test result requirement: 18 Minimum age for proof of COVID-19 vaccination requirement: 18 COVID-19 vaccine must have been received a minimum number of days before check-in: 1 Property does not offer onsite COVID-19 testing Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Cash deposit: USD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
    • The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in.
  • Special Instructions
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    21
  • Spoken Language

    English

Nearby attractions

Memorial Sloan-Kettering Cancer Center 4.3 km / 2.6 mi
NewYork-Presbyterian / Weill Cornell Medical Center 4.4 km / 2.7 mi
Mount Sinai Hospital 4.4 km / 2.7 mi
Solomon R. Guggenheim Museum 4.5 km / 2.8 mi
5th Avenue 4.5 km / 2.8 mi
Central Park 4.8 km / 3 mi
United Nations Headquarters 4.9 km / 3 mi
Chrysler Building 5 km / 3.1 mi
Rockefeller Center 5 km / 3.1 mi
Museum of Modern Art 5 km / 3.1 mi
St. Patrick's Cathedral 5 km / 3.1 mi
Carnegie Hall 5.1 km / 3.2 mi
Madison Avenue 5.3 km / 3.3 mi
Grand Central Terminal 5.4 km / 3.3 mi
Broadway 5.5 km / 3.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 54
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Wi-fi
  • Lift access
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BEDDBL.CV-QN

    Photos are not available for this room type.

    Hotel The Villa

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Hotel The Villa

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Hotel The Villa

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Hotel The Villa

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Hotel The Villa

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Hotel The Villa

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hotel The Villa

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Hotel The Villa

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN BED NON SMOKINGDouble or Twin • QUEEN BED NON SMOKINGDBT.NM-QN

    Photos are not available for this room type.

    Hotel The Villa

    Double or Twin QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel The Villa

7.8
Very good
1,012 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
7.2 /10
Condition
7.8 /10
Amenities
7.0 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Garrett
A great and affordable stay! Room was clean, A.C worked well, and the staff were all very nice.

My only tiny complaint is the pillows: the bed had two small and very soft pillows which my neck didn't love.

I would stay again for sure!
Self
6/10
Pleasant
14 Jul 2026
Johan A
Clean room
10/10
Exceptional
13 Jul 2026
Sashaye
Place was nice and welcoming
Partner
10/10
Exceptional
12 Jul 2026
Joselyn
Beautiful place to stay, clean, and staff was friendly.
Friends
6/10
Pleasant
12 Jul 2026
Kison
It was a pleasant stay for the Night. They could use a little more up grades added to the room such as soap/shampoo dispensers for the shower, Hand clothes, a box of tissue, maybe add some disposable cups and a bag for the ice bucket.
Partner
6/10
Pleasant
12 Jul 2026
Paul
The only drawback is the lack of a “do not disturb” option by housekeeping as the knocked several times and tried to open my door while I was sleeping. After being loud in the hallway. That is the only drawback. Everything else was up to standard.
Partner
6/10
Pleasant
11 Jul 2026
Charles
it was a short restful stay
Self
10/10
Exceptional
08 Jul 2026
Latoya
clean an nice room
10/10
Exceptional
06 Jul 2026
Ainsley
You don't have anything to worry about Mr Astraf will take good care of you. I would recommend this place to anyone. The is my Third time going there.
Self
8/10
Excellent
06 Jul 2026
Robert
The room was clean and had what I needed
Self
4/10
Poor
03 Jul 2026
Elizabeth
The hotel is not clean.
10/10
Exceptional
01 Jul 2026
Rupinder
Helpful friendly staff nice room all ya need really would stay there again definitely
Family_with_children
2/10
Poor
01 Jul 2026
Isabella
Very strong smell of cigarette and druk guests shouting at night.
Partner
4/10
Poor
01 Jul 2026
Richard
The stench of cigarettes was in our room and we don’t smoke
Partner
10/10
Exceptional
29 Jun 2026
Yue
Although my key card didn’t work initially (and another guest had the same issue), the front desk staff noticed I was tired from carrying my luggage. Instead of just reprogramming the card, they kindly walked upstairs with me to make sure it worked and that I could get into my room. I really appreciated their willingness to help and their thoughtful customer service.
6/10
Pleasant
28 Jun 2026
Omar
A/C runs very well but our pillows where very tin so we had to ask for more.
Partner
8/10
Excellent
28 Jun 2026
Peter
Cheap and good location close to manhatten
Friends_and_family Friends
8/10
Excellent
27 Jun 2026
Cyril
Clean room and great AC
Self
2/10
Poor
27 Jun 2026
Dean
Not even a phone in the room
Only
8/10
Excellent
26 Jun 2026
Suzette
Loved our short stay. We stayed in a one king size bed room. The room was in the smaller side, but it was clean and neat. Bathroom was clean. The subway was just a short walk away. Overall, we had a pleasant stay
Partner
6/10
Pleasant
24 Jun 2026
Walter
Floors need mopping, not just vacuuming. The small fridge should have items to consume, like water, and be charged at ck out. There is and iron, but no board. A suit case offloading platform could be usefull.
Self
4/10
Poor
22 Jun 2026
Karen
The property was accessible, we did find mold on our sink , cleaning staff helped with towels , beds were big also
Friends
6/10
Pleasant
21 Jun 2026
Abhishek
Decent hotel. Location is a dicey.
Self
2/10
Poor
18 Jun 2026
Joseph
Nothing
Self
4/10
Poor
17 Jun 2026
Angela
Room was generally clean. There was no comforter on the bed and we went to ask for one, they told us that they only had sheets. They did bring an extra blanket up to our room after finding the bed bare.
Hair in the bathroom was left as well. Not recommend for a long-term stay, but fine for a one-night quick stay. Close to Manhattan’s F/M lines to the city.
Partner
8/10
Excellent
16 Jun 2026
Jennifer
The room was small
Partner
6/10
Pleasant
15 Jun 2026
Salvador
Bring cash! Unfortunately we asked for early check in. According to Prodiga, young lady at the front desk, the only way to pay for early check in is cash. OH WELL! The surrounding area around the hotel was not desirable. Not much to do near the hotel. Getting to and from the subway is relatively close but again, not desirable. Next time I would spend more to stay at a more convenient location!
Family
10/10
Exceptional
12 Jun 2026
Ria-Ann
Stayed here on a night time layover between flights to take a shower and rest our heads for a bit. Staff was super nice and AC was cold and wonderful.
Family
8/10
Excellent
11 Jun 2026
Paul
Good location for access to the city and visiting
Self
6/10
Pleasant
11 Jun 2026
Michael
I am not gonna sugar coat this. This hotel is not in a good area. It’s fine if you take an Uber to and from, but don’t think you’re gonna walk around the neighborhood. It is cheap for a reason. The room was sparse but clean. If you need an inexpensive bare bones hotel, then this works.
Self
10/10
Exceptional
09 Jun 2026
Segundo
I like the front desk attendant
Partner
10/10
Exceptional
09 Jun 2026
James
The Villa is a great rate for an NYC hotel so close to Manhattan. The property is newly renovated with very nice rooms. Very friendly staff. Hotel is an easy 10 minute walk from the 21 st/ Queensboro Bridge subway stop.
4 stops to Midtown. Neighborhood is a great mixture of local shops, hotels and housing projects and we always felt safe!
Friends_and_family Friends
8/10
Excellent
07 Jun 2026
Ana Sofia
.
Partner
10/10
Exceptional
04 Jun 2026
Lorylaine J
excelent
Partner
10/10
Exceptional
30 May 2026
Alexis
Great place to stey
6/10
Pleasant
29 May 2026
Vitor
Staff made me wait for a whole hour to check in
Self
10/10
Exceptional
28 May 2026
Pranay Ponnappa S
Rooms were clean, staff were friendly. Had good air conditioning and free WiFi. Would visit again.
Friends
6/10
Pleasant
26 May 2026
Alice
The blankets were dirty, and the mattress was too firm and uncomfortable.
Self
10/10
Exceptional
26 May 2026
Jamillia
The room was clean and well maintained. I really enjoyed my day🙂
Self
10/10
Exceptional
26 May 2026
Steven
Extremely friendly! Second time booking hotel, will definitely return!
Friends_and_family Friends
10/10
Exceptional
25 May 2026
Anthony
Exceeded my expectations. Will return again. Very helpful staff. Thanks again!
Self
10/10
Exceptional
25 May 2026
Ella
Great place to stay in the city 😊 clean, professional and straightforward.
Partner
10/10
Exceptional
25 May 2026
Jamie
This place was great for our NYC trip. Very close to the subway and very accommodating staff. The room was perfect!
Family
10/10
Exceptional
25 May 2026
Freddiani
Es un buen espacio todo estaba limpio
Self
6/10
Pleasant
24 May 2026
Vitoria
Ashraf at the front desk was great. Very helpful and did his best to accomodate us and make our stay there pleasant.
8/10
Excellent
22 May 2026
Fidel
Property is located in a great neighborhood called Long Island city. Great vibe. Great New York style pizzeria 2 blocks away, around the corner has a great Latin food restaurant called mama’s. Close Queens bourough bridge. I walked across into manhattan. I will come back to go to a Mets game
Self
10/10
Exceptional
21 May 2026
Jiyue
AC was broken at first but Got fixed
Partner
4/10
Poor
20 May 2026
Jose
Metal bed frame
2/10
Poor
18 May 2026
justin
Blood on sheets, and mice feces on bedding. Staff refused to change out bedding, when asked to leave and for refund stated they would but refused to check me out and give proof that they will issue refund.
Partner
10/10
Exceptional
13 May 2026
Maurice
Room was very clean, staff was super friendly. The M train (F train at night and during weekend) is about a 7 min walk, a good bit of stores and restaurants all within a 5 min walk.
2/10
Poor
10 May 2026
Alexander
First time staying in Long Island city, from the outside of the hotel not the best and very rough. But only an 8 minute walk from queens bridge subway station, with lots of fast chain restaurants, Wendy’s, Taco Bell and bodegas around the area on the way to hotel.

However the room was excellent, spacious, with a fridge, comfortable bed, tv was good and everything worked, staff was friendly and welcoming. I would definitely recommend this for a budget stay 3 nights, for price I paid £286 worth it. I would definitely be staying here again. I would say go to midtown on your first trip to New York. This was my 5th and I was comfortable with everything.

Negatives
Windows was not double glazed you can hear every sound. And you could smell cigarettes and weed.
Self
10/10
Exceptional
08 May 2026
Stephanie
Always have a great experience here. Been here multiple times and will be coming back. Friendly staff and clean rooms
Partner
10/10
Exceptional
07 May 2026
Saul
H
Self
10/10
Exceptional
06 May 2026
Enchantee
Very nice for solo travelers
Self
10/10
Exceptional
06 May 2026
Ryan
AC was great. Everything was clean. Bathroom was beautiful AND spacious. Absolute hidden gem
Self
10/10
Exceptional
06 May 2026
Gabriela
Friendly staff, small room but clean and has everything you need, everyone is nice and helpful.
Partner
10/10
Exceptional
04 May 2026
Danielle
The rooms were clean. And the a/c was nice. The 20.00 bag hold prior to the check ins is not too bad. They took 5 luggage bags. And 3 back packs for 20.00. It was convenient.
Friends
8/10
Excellent
02 May 2026
Silvio
The staff was amazing and available to help anytime.
The only improvement I would recommend it is the cleaning process for the floor. The room was ok but the floor could be better cleaned.
Self
10/10
Exceptional
30 Apr 2026
Darius
It was very comfortable.
Friends
10/10
Exceptional
27 Apr 2026
Stephanie
This place has always been very good to me and my girlfriend when we have to visit there they legit are so nice and accommodating for us. We had a certain situation come up and they waived the normal fee for us. I will say in particular The man named Ashraf in the front desk is such a delightful man he really helped us and his customer service is absolutely amazing. Anybody looking to stay somewhere definitely stay here. Me and my girlfriend will always continue to come back. Also the prices are one of the best in queens.
8/10
Excellent
27 Apr 2026
Celeyon
This hotel offers the bare essentials, nothing less, nothing more. The room was clean, the a/c worked, the bathroom was fully functional and spacious. However, bed squeaked if you walked near it and the workspace was a bit cramped for me. There was no safe in the room, and there are no food facilities onsite. However, there is a vending machine in the cafeteria. The Wi-Fi is pretty decent and I had no issues with it. If you just need a clean, quite, place to rest, at great prices, and you are in the area, check them out.
Self
10/10
Exceptional
25 Apr 2026
Danielle
Clean, friendly staff
Friends
10/10
Exceptional
23 Apr 2026
Efrain
It’s a great place to stay the night if you’re a person that is going to be out for adventure! Great ac, good internet, great hospitality!
Partner
8/10
Excellent
21 Apr 2026
Stewart
Was a decent hotel but for the price it could have been better. Bathrooms were large and nice but there was no dresser or closet. Also very rough neighborhood, didn’t feel safe at night. Still overall it was a positive experience. Staff was friendly and helpful. Lots of food options and 10 min walk from subway.
Family
10/10
Exceptional
21 Apr 2026
Laura
bien
6/10
Pleasant
20 Apr 2026
Alexis
The Rooms Were Newly Renovated,Clean... BUT Missing The Small DETAILS!!...like hand Soap or cups in b/Bathroom,Unable to Adjust Shower head...2 Small, Too Soft Pillows, Hard Mattress, No Garbage Can In Bedroom, No PHONE SERVICE to Front Desk..... Although Staff Was Nice!
Self
6/10
Pleasant
20 Apr 2026
Chisei Man
Hotel was decent for the price but rhe area is not that good. It is an industrial area and walking around there at night does not feel safe at all. The locality is not good at all. Scary.
Partner
10/10
Exceptional
16 Apr 2026
Jasmyne
Overall, we had a great stay at this hotel. It was very clean and the room was roomy for two people with a modern full size bathroom. We were allowed to check in at no additional cost (typically they charge $40) but the man at the front desk was very nice since we had alot of bags. — there is nowhere to store bags if your room is not ready so plan accordingly. The room was very clean, air conditioning and heating worked great, WiFi was strong, however walls were thin. You could hear pretty much everything because rooms are close together.

This hotel is close to the projects so keep that in mind. This isn’t the nicest area of queens. But I never feared for my safety and found it easy to get around. This is a short 5m walk to the Q66 bus and the F train.
Friends_and_family Family
4/10
Poor
15 Apr 2026
Samuel
On a different day it could have been a nice stay.

When we got there I noticed that whoever had stayed in my room previously had lightly smeared what looked like excrement on the back of the bathroom door, and there was a booger on the TV. We asked staff to clean it up and they did, but that’s not something anybody should be missing pre check in. Other than that the room was relatively clean. We needed more pillows and there weren’t any available aside from the two extremely weak/unsupportive ones left with the room. Took an hour to request a TV remote that actually worked.
Partner
8/10
Excellent
14 Apr 2026
Jasen
The air-conditioning worked very well, I just wish they had microwaves in the room and better Internet. The internet is good but if you want to game on your laptop and a system its only 2.5 GHz. But the place is nice clean and the staff are very helpful.
Self
6/10
Pleasant
14 Apr 2026
Xavier
Dirty sheets woke up with hives
Partner
10/10
Exceptional
10 Apr 2026
Jerri
VERY GOOD AND ACCOMMODATING
Self
10/10
Exceptional
10 Apr 2026
Arvin
It was amazing
Partner
8/10
Excellent
08 Apr 2026
Santiago
The hotel was very conveniently located for my needs !!
10/10
Exceptional
06 Apr 2026
Nicole
My say was extremely pleasant especially dealing with owner Asaraf. He was extremely professional and compassion and takes the customer service to a whole nother level. He takes pride and ensuring his guests receive the best c/s accommodations.
Rooms are extremely clean so much that you can even eat off the floor. Very quiet peaceful night. Made me feel as if I was walking home after a long journey. Only if we regret that I have is that I did not find him sooner. I will definitely returning

Nicole Peterson
Self
4/10
Poor
06 Apr 2026
Ana
Take everything you´ll need from home. Not even a water bottle in the room.
Partner
10/10
Exceptional
03 Apr 2026
Vilmarie
Good
8/10
Excellent
03 Apr 2026
HAI
Very good to stay overnight.
Self
6/10
Pleasant
03 Apr 2026
Claudia
Parking is terrible, there is construction everywhere around the hotel. The staff was friendly. My room did not have towels big enough to take a shower, I had stay at this property 2 times prior, this time we had no soap, body wash, nothing. Will not come back even though the price is ok
Partner
8/10
Excellent
02 Apr 2026
Erik
Decent for a short term stay.
Self
8/10
Excellent
02 Apr 2026
Alexanderia
The only reason I gave 4stars some two of the questions was; the area was near the projects where their was a lot of police one day, I felt safe they were there but alarmed at their presence and the amount, next was the room didn’t have a fridge or microwave in the room. Other than they my stay was awesome, the staff was a pleasure and the guy at the counter w/the glasses was very nice he found my ID that I didn’t realize I lost until it was time to check out! He did write down his name for me but I forgot it in my other coat. All and all I would book. Again even with the minor (conveniences) not available. But just about a block maybe two way there are a lot of places to choose to eat and it’s very close to public transit! I really like my room deposit being in cash because I don’t have to wait 2-3 days for it to come on my card I get it right as I’m checking out!
Self
10/10
Exceptional
31 Mar 2026
Jose
Everything was perfect
4/10
Poor
31 Mar 2026
Michael
Lots of hotels in this vicinity but the surrounding area was deprived and sketchy at night. Felt uncomfortable walking after dark. Hotel itself was pleasant at first sight but the problems started soon after, it seems that the hotel also houses people that are government assistance. Every night of my 7 night stay was disturbed by long arguments, fighting and partying in various rooms on the same floor. Even on Sunday mornings, loud music and people shouting seemed to be the norm. I mentioned this to the reception staff on a couple of occasions but there hands we're tied due to being no security on site. The rooms was tidy and efficent but lacked any toiletries for the shower, which i thought most hotels provided, Also a lack of storage space let the room down. Overall an unpleasant 7 day stay for me.
Self
10/10
Exceptional
30 Mar 2026
Antoinette
The air conditioner was effective and the Wi-FI was working overtime lol. Overall the Air conditioning and WI-FI was perfect!
Friends
10/10
Exceptional
28 Mar 2026
Tommy
Great
2/10
Poor
28 Mar 2026
Eduardo
Receptionist was lazy and did not shut down a party in room next door I had to go in person to request a room change. He then said he can’t shut it down because it’s a risk for him. He should have said that from the beginning. Instead of having me call 3 times to shut it down and that I had to do a new room change in person at the lobby.
10/10
Exceptional
26 Mar 2026
Michael
Yes everything was great , especially the man at the front desk , i cant remember his name but he was awesome. Very understanding and extremely helpful. Im definitely going back there.
Partner
10/10
Exceptional
25 Mar 2026
Jeremy
Able to work from room. But walls very thin
4/10
Poor
25 Mar 2026
Sahib
Dirty blankets
Dirty toilet
No trash can
10/10
Exceptional
23 Mar 2026
Najya
Good
4/10
Poor
21 Mar 2026
Simon
Arrived a day late due to flight cancellation. Phoned the hotel to keep the booking. Arrived and the booking could not be found for half an hour until I asked for a manager. Got to the room… no electricity.
Self
4/10
Poor
21 Mar 2026
Jededah
•You have to walk through a housing projects to get to the hotel from the train.
•There is a $100 cash deposit upon check in.
•The was no storage space in the queen room, there was a bed, desk and chair, one side table, bathroom, small coat rack with one coat hanger and a small shelf above it-the room is very small
•No telephone in room
•My sheets were dirty upon arrival and when I asked the front desk for new ones, I was told I had to wait for housekeeping
•Housekeeping comes and was not going to change the fitted sheet on the bed, I insisted that it be changed because the sheets smelled like pee
•Housekeeping asks me for a tip (absolutely not, the sheets should have been clean prior to my arrival!!)
•There is no mini fridge in the room
•There is no microwave in the room
•This hotel does not provide breakfast.

Use caution when booking at this location.

6/10
Pleasant
20 Mar 2026
Savannah
Overall: You’re getting what you pay (or I guess don’t pay) for. It’s a cheap hotel.
Hotel: Rougher part of the city, but close to some fast food restaurants and a subway entrance so it made getting into Manhattan easy.
Staff: Checking in and out was quick, but I didn’t interact with them outside of that other than once right after checking in.
Room: Smaller than I had expected. It was on the first floor, so I could hear everything from the lobby. The window looked into a creepy back alley, so I left the blinds shut the entire time. Mattress was wrapped in plastic underneath the fitted sheet, and there were just two pillows, a sheet, and a thin fleece blanket with a hole in it on top of the bed. My lamp had no light bulbs, and when I asked the staff, they said they have no extras and no housekeeper.
Bathroom: Basic, basic amenities (hair dryer and towels). No shower soaps. The hand soap in my bathroom was already opened, so I didn’t use it for my entire stay. They had given me fresh towels on my third day and one of them had a hole in it.
Self
8/10
Excellent
20 Mar 2026
RALPH
Great customer service. They will take care of you. They go above and beyond to make sure you have a good experience. The prices are great. It's hard to find a hotel with a beautiful view of the city and bridge for the price they charge. The internet is fast, which is important to me because I work a lot online. If you don't like something...just tell them and they will take care of you. Therefore, my stays were great so far. I hope they keep it up. Some places I used to like changed and now i stay at this hotel when i'm in the area.
Business Friends
10/10
Exceptional
19 Mar 2026
Diana
Great WiFi. Near the subway!
Friends_and_family Family
8/10
Excellent
12 Mar 2026
Nashay
Everything in the room functioned well and the room is clean there are no stains and no bad smell. Bed sheets quality should improve.
Self
8/10
Excellent
12 Mar 2026
Nashay
It was good. The area around the property could improve as the property is near low income housing or nycha projects and there is a lot of trash in the streets up the next street block.
Self
10/10
Exceptional
05 Mar 2026
Japhon
somewhat
4/10
Poor
04 Mar 2026
tori
There was only one person on staff. The room was stocked with amenities as a basics hotel room would be stocked. I assigned a room key so anytime I had to leave the room, the front desk attendant had to escort me to my paid for room to allow me access. Horrible
Partner
6/10
Pleasant
04 Mar 2026
Guadalupe
La mesa
noche no tenía bombillo y lo pedí y me digerían que no tenían😞😞😞😞

Location & surroundings

Hotel The Villa
38-22 11th St, Long Island City, United States

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Hotel The Villa

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