Name: Graduate by Hilton New York
Address: 22 North Loop Road, New York, 10044, US

10/10

Exceptional

08 Mar 2026

Zandra

Awesome stay

10/10

Exceptional

04 Feb 2026

Domenico

Great staff

10/10

Exceptional

05 Dec 2025

Janet

We didn’t have breakfast or a car. We hope the hotel opens again SOON!

Leisure Family

4/10

Poor

28 Nov 2025

Tyler

The staff did not care about privacy!! They just walked into our room using their card at an EXTREMELY vulnerable moment for me and my husband!!!

Partner

10/10

Exceptional

23 Nov 2025

Joel

Nice

10/10

Exceptional

19 Nov 2025

Juelis

My stay at The Graduate was truly wonderful. The unique design throughout the hotel gave the space so much character, and the views—from both my room and the rooftop—were absolutely spectacular. I booked this stay for my 46th birthday trip to New York, and it did not disappoint.

The attendants were attentive and pleasant, the room was the perfect size, and the on-site amenities were just what I needed. I’ll definitely be returning.

10/10

Exceptional

16 Nov 2025

Pedro

Amazing river views. Great location. Very pleasant atmosphere and beautifully decorated rooms.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Jodi

I love this hotel. Very clean and quiet.

8/10

Excellent

16 Nov 2025

Marco

Ver

8/10

Excellent

15 Nov 2025

Boris

Elevators are rather ‘tired’. On one of the trip up the doors got stuck. The issue was reported to the front desk.

Business

10/10

Exceptional

15 Nov 2025

Jennifer

The staff was very friendly.

Leisure Family

10/10

Exceptional

13 Nov 2025

Curt

Overall great experience

Business Self

10/10

Exceptional

12 Nov 2025

Alberto

10/10 experience every year

10/10

Exceptional

09 Nov 2025

Jasmine

Clean room great view very nice staff

Business

10/10

Exceptional

08 Nov 2025

SUSAN

Amazing views

Partner

8/10

Excellent

07 Nov 2025

Jonathon

Great room and view.

Partner

8/10

Excellent

06 Nov 2025

Ryan

I picked this hotel for the location - close but not in Manhattan.

Room was clean, some of the lighting was more decorative than practical, decent bathroom, view was nice.

Didn't use the panoramic rooftop bar in the end as children were not allowed and there was some process you had to follow which, wasn't explained to us at checkin and we were too tired to learn after days out.

It was time consuming to get in and out of the island with a car (30 mins to/from midtown Manhattan) but convenient by mtr inc. the cable car.

Friends_and_family Family

2/10

Poor

06 Nov 2025

Shunsuke

No response from the receptionist

10/10

Exceptional

06 Nov 2025

Sean

Beautiful hotel, nice size rooms for an NYC hotel. Super clean, pretty comfortable beds, great view of Manhattan - and the rooftop bar is exceptional

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Valentin

Nice hotel, clean and modern rooms and good breakfast at the restaurant

Business

6/10

Pleasant

03 Nov 2025

Maureen

Only hotel on Island…visiting daughter..very expensive for what you get…restaurant service extremely poor. Will not stay here again.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Sungbae

Nice staff
Very clean
Good location

10/10

Exceptional

29 Oct 2025

Kristopher

clean room, helpful staff, great location

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Suzanne

First time at this hotel on Roosevelt Island and wish we'd found it sooner. perfectly situated and feels like you've really left the city when you step out of the subway station, yet you're right across the river. The surrounding area is lovely with lots of green areas/parks, it's super walkable and the views are nice. Several cute restaurants nearby. Room is clean and quiet (it was a little warm in our room); super plush towels and wonderful water pressure in shower. The hotel lobby and seating areas are charming with cozy sitting nooks, and couches and the books on the walls give it a wonderful vibe. We'll definitely stay again.

Leisure Family

10/10

Exceptional

26 Oct 2025

Kathy

Concert trip

My daughter and I were in town for a concert. The room was clean. The view of the NYC skyline was beautiful, especially at sunset and at night. We felt very safe in this location.

Friends_and_family Family

8/10

Excellent

24 Oct 2025

Emil

We liked the theme, location and the front desk.

Business_and_leisure Partner

10/10

Exceptional

22 Oct 2025

Jorge

All good

10/10

Exceptional

20 Oct 2025

Freya

Great base hotel , staff were amazing !

Leisure Family_with_children

10/10

Exceptional

20 Oct 2025

Laura

Perfect retreat after a long day in Manhattan

Leisure Family_with_children

6/10

Pleasant

18 Oct 2025

William r

I still cant understand my bill. I’ve read it several times, no explanation for the charges. Not all of my charges and credits appear. Reservation was through Expedia, which may be an issue, but that should be invisible to me. Transportation to and from hotel is very expensive if the tram is not used. Metro card does not work consistently. Had to use credit card several times after paying for metro card. Nice hotel. Very expensive for its location away from everything New York.

2/10

Poor

17 Oct 2025

Frederic

we arrived home with bed bug or flea bites, which have spread on our bodies and have lasted over a week. We informed the hotel of the problem, and they say they cleaned the room, but they denied that the bed bugs/fleas came from the hotel bed. They have done nothing to remedy our situation. A very nice hotel, but a problem like this deserves more attention and some attempt to help us with our problem

4/10

Poor

16 Oct 2025

Laura

My room reeked of mildew/mold. I called to request a different room but no one at the front desk answered the phone. I communicated with the text service about it multiple times. Eventually the manager told me (in person) that his crew cleaned an AC duct and that all was well, but in fact it smelled even worse/stronger after they ran the AC. I had to keep the AC off and window open the whole time. I will not stay here again.

Business Self

10/10

Exceptional

10 Oct 2025

Andrew

As long as you don’t mind some interesting wallpaper in the bathrooms this is a great hotel!

Business Self

10/10

Exceptional

06 Oct 2025

Nyahangalia

Early check in and the hotels decor was the highlight for us.

Leisure Family

10/10

Exceptional

05 Oct 2025

Danit

..

10/10

Exceptional

01 Oct 2025

TIMOTHY

Great hotel. Great location.

Business

10/10

Exceptional

30 Sep 2025

Stephanie

Great cafe and nice rooms with beautiful views of NYC

Leisure Family

4/10

Poor

22 Sep 2025

Ray

Very irritated that although we paid for a room with a view for a birthday weekend, we were put on the 6th floor where the view was obstructed, and then told on checkout that because we booked with Expedia that all yhey could refund was the tax. A lame excuse, though the counterperson was polite. We should have been refunded whatever the extra charge was for having the view we did not get.

Family_with_children

10/10

Exceptional

17 Sep 2025

Hyunjoo

“A very clean and cute hotel. It was a bit inconvenient that the room was small, but we enjoyed the hotel. The breakfast and coffee at the restaurant were excellent.”

Leisure Family

10/10

Exceptional

16 Sep 2025

matthew

Wonderful. Already booked next stay here.

Leisure Partner

10/10

Exceptional

14 Sep 2025

James

Nice, safe, relaxing stay. But I hated the sneaky “destination fee”, which was simply an extra $40/night charge in addition to the posted rate. Essentially, the same as the “resort fees” charged by hotels in Las Vegas.

10/10

Exceptional

13 Sep 2025

Rima

Everything was amazing 😍

6/10

Pleasant

13 Sep 2025

Jorge

Air conditioner very loud, nothing to see around… just a great view!!

Partner

10/10

Exceptional

10 Sep 2025

Becky

Less than 5 min walk to F train. Super cute property on Roosevelt Island. We felt safe walking back late from subway. Very peaceful from the city.

Leisure Friends

10/10

Exceptional

10 Sep 2025

Stephanie

Better than expected. Fun to take the tram into manhattan although slightly inconvenient. Great views of the waterway. Good food at the restaurant. Friendly staff.

Leisure Friends

10/10

Exceptional

09 Sep 2025

Farley Mariane

The Hotel is convenient with a nearby metro station. The surrounding are safe and clean considering i travelled with my kids. Parking is available around the property and there is a paid parking building just in case. It has great view of the east river , Manhattan Skyline and Bridge.

Business_and_leisure Family

8/10

Excellent

06 Sep 2025

Kalu

It would be useful to have bottled water in the room and a kettle for this standard of accommodation.

Leisure Family

8/10

Excellent

05 Sep 2025

Walter

Good Overall

Good overall; could have been more eco-friendly, bed was too firm, nice skyline views, nice staff, valet gave us incorrect information, very good food but a little overpriced, valet parking overpriced, boutique style hotel that was cool.

Friends_and_family Family

8/10

Excellent

05 Sep 2025

Walter

Nice Overall

Nice place, nice skyline view, polite staff, parking valet gave me incorrect information, nice room, too expensive though.

Friends_and_family Family

10/10

Exceptional

04 Sep 2025

John

A wonderful place to stay just away from the hustle of Manhattan but with all the views. Highly recommend

Leisure Partner

8/10

Excellent

01 Sep 2025

Eileen

Away from bustle of Manhattan

Convenient for parents visiting family that lives on Roosevelt Island. The red bus is GREAT for busing around Roosevelt island. Hotel is convenient to the Tram.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

ShanShan

Love this place

10/10

Exceptional

31 Aug 2025

Aaron

Great place! Good views, nice and peaceful.

Leisure Partner

8/10

Excellent

30 Aug 2025

Korede

Not bad

The hotel was okay, and being on the island made it better. Some front desk staff appeared unapproachable.

Partner

10/10

Exceptional

28 Aug 2025

Kara

This is our go to when I travel with my 7yr old.
The rooms are new, spacious, clean and comfortable.
Beautiful views from any angle, we love it there.

Leisure Family_with_children

10/10

Exceptional

26 Aug 2025

Hasan

Thanks for letting us stay.

Leisure Partner

10/10

Exceptional

25 Aug 2025

chen

Excellent view of NYC. Surrounding park is quite nice.

Leisure Family

10/10

Exceptional

23 Aug 2025

John

The view of the city.

10/10

Exceptional

22 Aug 2025

Sandra

I love this hotel. The views of the NYC sky line are amazing. Best view in the city! And so convenient to get to by public transport. I will stay here again.

Leisure Partner

10/10

Exceptional

21 Aug 2025

LESLIE

The Graduate hotel was a great location with access to the public transportation system to travel into the NYC. We'll be staying at the hotel on future visits to NYC. The staff was professional and accommodating. One of the best experiences visiting NYC.

Leisure Family

10/10

Exceptional

18 Aug 2025

Lisa

We slept well. The bathroom was a good size. Very clean.

Leisure Self

10/10

Exceptional

15 Aug 2025

Verified traveler

Wonderful hotel experience—to be repeated!

Delightful location 4 min walk from the Roosevelt island Tram. Pleasant service, clever, attractive New York Art Deco decor, comfortably-sized room, great bed and bathroom, well ventilated with amazing view of the city across the river. Will definitely return!

Partner

8/10

Excellent

14 Aug 2025

Shakhawat

Great stay with great views!

Leisure Partner

10/10

Exceptional

14 Aug 2025

Maxime

NYC’s best kept secret

The Graduate Hotel was perfect for our needs. It’s close to all of NYC’s attractions and ideally located on quiet Roosevelt Island.

Partner

6/10

Pleasant

11 Aug 2025

Verified traveler

Stylish room in a cozy area

This was the hotel we had always hoped to stay at, ever since we lived on the island and watched it being constructed and eventually opened following the COVID pandemic. As anticipated, the room was exceptionally stylish, offering a stunning view and excellent food at the restaurant.

However, despite the hotel being relatively new, there were signs of wear on the furniture, visible dust on the floor and in the corners, and a coffee stain on the table. That being said, the staff were very friendly and accommodating, and the location is outstanding. It allows guests to remain close to Manhattan while enjoying a quiet, cozy atmosphere with ample outdoor space on the island.

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Dut

Great place

Business_and_leisure Self

10/10

Exceptional

06 Aug 2025

Karan

Good place

Business_and_leisure

10/10

Exceptional

03 Aug 2025

Brooke

Great staff, great views. Convenient walk to tram and train.

Leisure Family_with_children

2/10

Poor

01 Aug 2025

Ravi

Bad experience. The hotel lacks amenities and you have to pay for everything that would generally be complimentary at another hotel. There are also hidden charges that were not disclosed.

4/10

Poor

30 Jul 2025

Ghulam

L no’n

10/10

Exceptional

30 Jul 2025

Marisa

Staff were very friendly. Great location. Quiet and safe. Great Hotel.

Business_and_leisure Family

10/10

Exceptional

28 Jul 2025

Jay

Pleasant Staff. Clean, safe. Most comfortable bed I have experienced at a hotel. Internet access not amazing but nothing to complain about. Easy access to the Train and the TRAM. Great view of New York from the bar on the top floor. 9.5/10

Leisure Partner

8/10

Excellent

26 Jul 2025

ruth

Good quality hotel in a lovely safe quiet escape from the city- but still easy access to central sites by subway or cable car/ tram ( both 5 minute walk). Felt a little cheated as rooftop terrace only open to visit a few evenings and only to over 21( teenage daughter upset!) - got impression was a rooftop cafe not a weird bar/ nightclub vibe ( had to show id and be escorted by a security man!).
AND cheated again by the pool situation- would have to pay for 2 of our family to use it each time - only one person free. I knew it was in the sports centre next door, but I assumed entry was included in the cost of the room! And it’s £12 pp per visit.
But beds comfy, towels fluffy and large, lovely view of NYC, would stay again & recommend. Nearby cafes and pizza/ restaurants made it all easy.

Leisure Family

10/10

Exceptional

25 Jul 2025

Charlie

Great choice for staying near Manhattan

The room and common areas were spotless. The staff were friendly and made the best of an unexpected situation with internet downtime.

Business Self

10/10

Exceptional

23 Jul 2025

Sidney Shackelford

It’s a very nice place to stay. Very quiet. We’ve stayed here 2 weeks at a time twice. Some things that could be better…..all the planters on the patio were dead. They have free coffee every morning but it’s terrible and they let it run out. If you are an extended stay lodger, you will need to ask for a deeper clean of your room. Breakfast for 4 was $160 in their restaurant. It was just ok. Overall, quiet and cleanliness are at the top of our list so would stay again.

Leisure Partner

10/10

Exceptional

20 Jul 2025

Stephen

Loved the stay everything was perfect, this will always be my favorite place to stay every time I’m in ny

Business_and_leisure Friends

10/10

Exceptional

20 Jul 2025

Mahwish

Beautiful Manhattan skyline view from the room. Loved our stay at this hotel.

Leisure

10/10

Exceptional

19 Jul 2025

Jon

Love the location and was thrilled with the property and room. My only issues were the drinking water situation as it was very difficult to get water (not sure if there was a water fountain or fill station somewhere?) and then I didn’t love security continuously asking “where I was going” every time I was going to the elevators up to my room. I believe it’s due to the roof deck access but that has nothing to do with me as a paying customer of the hotel specifically. It was bordering on offensive but I’m going to give them a pass under the assumption there was some sort of incident recently. I HIGHLY suggest management addresses this immediately.

Business_and_leisure Family

10/10

Exceptional

18 Jul 2025

Jonathan

Small rooms, but expected. Great location with great views.

Leisure Family

10/10

Exceptional

17 Jul 2025

Daniel Keith

Great location if you want a little peace and quiet and still have the New York experience right around the corner.

Leisure Family_with_children

10/10

Exceptional

17 Jul 2025

TAMESHA

The staff was amazing. The facilities were clean. Sandy & Kenneth went above and beyond. Fabulous custom service and an overall fantastic customer experience. @RealtorTwalker approved!

Business_and_leisure Family_with_children

4/10

Poor

14 Jul 2025

Dante

Overall disappointed. The hotel lobby and rooms are quite small. Room lacked basic amenities. The pool is off site at another property, only available certain times. Not many dinner options available. Staff very stand offish. Atmosphere was not friendly or inviting in my opinion.

Leisure Family

10/10

Exceptional

14 Jul 2025

Luis

Very nice place.

Business_and_leisure Partner

10/10

Exceptional

07 Jul 2025

Alfredo

Absolutely love this hotel. The location is ideal for taking the subway or tram to Manhattan. Loved the views and walking around at the edge of the water.

Leisure Family

10/10

Exceptional

05 Jul 2025

Angela

Excellent! I always wanted to stay there and I loved it.

Business_and_leisure Family

10/10

Exceptional

05 Jul 2025

Gerson

5 stars
I absolutely love the Graduate Hotel on Roosevelt Island! This has become a special place for my husband and me — it’s our go-to whenever we’re in the city. The service is always top-notch and the staff are consistently warm, welcoming, and helpful.

We stayed in a beautiful king-size room with an incredible view of the East River and Manhattan skyline. The bed was super comfortable (those pillows are amazing!), and the overall vibe of the room was cozy yet stylish.

One of the highlights for me is always the bath products — the shampoo, conditioner, and body wash smell great and feel luxurious. The restaurant downstairs also serves delicious food, and the whole experience is consistently seamless and enjoyable.

Location-wise, you can’t beat it. The F train makes getting into Manhattan or Queens quick and easy, but you also feel like you’re escaping the chaos of the city when you’re on the island. We truly love this place — can’t wait to come back again!

Leisure Partner

10/10

Exceptional

03 Jul 2025

John

Great place. Super comfy.

Business Self

10/10

Exceptional

29 Jun 2025

Verified traveler

A Peaceful & Stylish Escape at Graduate Roosevelt

I recently stayed at the Graduate Roosevelt Island by Hilton, and it was such a unique and refreshing experience. The hotel has a clean, modern aesthetic with fun, collegiate-themed decor that makes it feel both classy and playful. My room was spotless, with a comfortable bed, big windows, and a beautiful view of the East River and Manhattan skyline. It was the perfect mix of cozy and contemporary.

One of the best parts of staying here was the location. Roosevelt Island is quiet and calm—like a hidden gem right in the middle of New York City chaos. The tram ride to Manhattan is quick and scenic, and I loved that I could return to somewhere peaceful after spending the day in the city.

Staff were friendly and professional, and check-in was smooth. I also appreciated the thoughtful amenities and the overall attention to detail in the design. My only small issue was that dining options on the island are limited at night, so it’s worth planning ahead for meals or hopping back to Manhattan for dinner.

Overall, I’d absolutely recommend the Graduate to anyone looking for a stylish, tranquil place to stay in NYC with easy access to the city and stunning views. It’s ideal for solo travelers, couples, or anyone wanting something a little different from the usual Manhattan stay.

Self

10/10

Exceptional

28 Jun 2025

Joshua

Fantastic property to stay at while visiting NYC with easy access to skytram and subway

Leisure Family

10/10

Exceptional

27 Jun 2025

Kylie

I’ve

8/10

Excellent

23 Jun 2025

Rishi

Really like this place. Cool laid back vibe in an area that’s very walkable and with the tram and subway nearby, easy access to Manhattan.

I would have appreciated being told what the resort fee was going to be as I checked in rather than at the end, as it did catch me by surprise, which I didn’t like. Maybe this is something the hotel can train their staff to make people aware of, especially if they aren’t from the US.

Leisure Family

10/10

Exceptional

20 Jun 2025

Nicky

Great property, very nice location. Clean hotel. easy to access subway

Leisure Partner

10/10

Exceptional

19 Jun 2025

Jessica

Just enough removed from the city core that you feel like you can breath, but completely adjacent to all Manhatten has to offer. Great food, walking trails, helpful staff. Cool place, would stay here again!

Business_and_leisure Family

10/10

Exceptional

17 Jun 2025

Tyler

It was quiet and a nice place to relax

Leisure Family

8/10

Excellent

17 Jun 2025

Linda

Overall I really like this hotel. The only problems I had were the lousy food in the restaurant ( although the wait staff was great) and the accompanying lack if a shop to buy snacks. The other things were the hard mattresses and the cost of getting a taxi into Grand Central… $60 to get essentially an uber that the desk person called. Maybe a relative of hers?Other than that we liked it very much.

Friends_and_family Family

6/10

Pleasant

16 Jun 2025

Abdulrahman

Convenient location with comfortable beds, but service and amenities fell short.
Pros: comfortable stay (spacious beds), great location and clean at check-in.
Cons: They charged my card twice, claiming it was to ensure I had funds, although I'd already paid in full.
Housekeeping inconsistency - our room wasn't cleaned for 3 days. Limited amenities - No coffee/tea maker, water bottles, or in-room water heater. Getting water required a trip to the 4th floor fountain. No dinning options - no breakfast or room service, so we had to order meals externally.
This Hotel works if you need a simple place to sleep in. However, payment hiccups, the lack of daily Housekeeping, basic amenities maybe inconvenient for some travelers.

Leisure Family

10/10

Exceptional

12 Jun 2025

Jonathan

My favorite place to stay in NYC

10/10

Exceptional

11 Jun 2025

Vishal

Very beautiful

4/10

Poor

11 Jun 2025

Ian

Our flight was delayed to the next morning by weather. We arrived the next morning at 0900. We were told that our booking of three nights had been cancelled and was non refundable.
I had sent an email to the hotel via Hotel.com link informing of the delay to our check-in.
On arrival the receptionist was adamant that the room was cancelled and no email had been received.
After much persuasion I managed to get her to look for the email again properly, this took quite a while, not what you want after 3 hours sleep, and after much sucking of teeth she begrudgingly re-instated our final two nights without apology.
The resort fee I feel is extortionate, as arriving on a Saturday i'm unlikely to get my free laundry done in time for Monday, Resort credit was not valid in the rooftop bar which was closed 45 minutes early on the Sunday and on a sightseeing trip to NYC i'm unlikely to at 63 to use the gym.
The room was clean with a view but with no in-room tea or coffee making.
I found the decoration of the bathroom rather disturbing as trying to pee with \"machine gun Kelly's wife\" watching you and another criminal watching over your shoulder can be off putting.

Friends_and_family Family

8/10

Excellent

10 Jun 2025

Joseph

Great property. The bed is comfortable, but if you’re planning to go in the evening, make plans because the elevator gets busy with the rooftop which gets really annoying and the valley parking at $70 a night and there’s nowhere else to park.