Name: Concorde Hotel New York
Address: 127 East 55Th Street, New York, 10022, US

Concorde Hotel New York

New York Area - NY · United States

127 East 55Th StreetView location

100 reviews shown

10/10

Exceptional

19 Jul 2026

Chris

The staff was amazing. Really made us feel like home. We were allowed to use the lounge even long after check out. The rooms and amenities were fantastic

Family

10/10

Exceptional

18 Jul 2026

JOHN

My second time here and I really love the hotel, the room, amenities, staff and location.

Little things kept it from being 10 out of 10.

I am working while there and the internet is just average. Intermittent I had to use my phone as a hotspot to get work done.

Little things also matter - filling up soaps, lotions and bathroom essentials - not a huge issue but a small thing I should not have to speak of - standard each day I think.

It is a great hotel I will be back. Hoping these little things can be attended too.

Self

10/10

Exceptional

17 Jul 2026

Cortland

Great stay, accommodating & clean. Don’t forget to checkout the third floor!

Partner

10/10

Exceptional

13 Jul 2026

Lonita

Great hotel. It was exactly as described and what we were looking for. It’s a boutique hotel, very quaint and cozy.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Michelle

Excellent for value. Clean large room and helpful staff.

Self

6/10

Pleasant

12 Jul 2026

Elie

Do not except an actual view of the city

Self

6/10

Pleasant

10 Jul 2026

debra

It was a heatwave in the city, and the air conditioning in every room barely worked. They were very kind, and tried to help. They moved us multiple times trying to find a room with a consistent working AC and put fans in the rooms but it was pretty brutal. TV Remote didnt work either, had to have maintenance come fix it . Only one working elevator, took 5-8 minutes to go up or down every time. Staff wonderful.

Family

6/10

Pleasant

09 Jul 2026

Joe

The hotel was OK, but for the price level it does not hit the four or five star level. The location is the prime attraction here, very much in the center of Midtown near all the major spots. Rooms are very clean. The elevators can be slow. The hot water is good when it comes up to the proper heat level. Sometimes it took a while to get there. There is no place to plug in your electronics on one side of the bed. On the other side there is. They need more plugs, etc. No robes or slippers. No art on the walls of any kind. The coffee on the third floor is a nice amenity, but the milk used in the lattes and cappuccino may seem a bit off. The restaurant on site is very small and it’s a hit or miss proposition when it comes to quality. The staff is good, but does the bare minimum

Partner

4/10

Poor

06 Jul 2026

Lisa

There is a $250.00 - $269.00 DOG FEE, undisclosed on Hotels.com, undisclosed in the hotel listing, undisclosed on the receipt, or anywhere in the booking info. The hotel demanded this money upon arrival despite being listed as \"dog friendly\" (\"pet friendly\"). I was asked to pay, at check-in, $250.00, and because I had already paid, including \"fees,\" non-refundable, I had no choice other than to find another hotel and lose my payment.

The receipt lists \"$35.00\" + ~\"$6\" in \"fees\" on when you book. This $250-269 \"fee\" is not listed anywhere.

This is NOT a \"deposit\"-- even though one of their documents lists it as such. Regardless of the cleanliness of your dog or the condition of this room, if you want to stay here, with a pet (in my case, 11 pound dog who is very well trained and made no messes), you will be forced to pay this fee (or go elsewhere).

Some hotels do charge dog fees, but they 1. disclose them upfront (when you pay), 2. are never as high as $250.00 ($50-$75 in my experience, even at 5-star hotels) and 3. are sometimes an actual \"deposit,\" which is refunded to your account if your stay does not cause any pet mess.

The city view, from a floor in the teens, was beautiful. There are many lovely features of the room and hotel, but it is NOT \"pet friendly.\" If you bring a dog, this hotel will extort $250 - 269 from you. Most other 4- and 5-star hotels will allow you and your dog to stay for the amount you actually pay when booking. Use one of them.

Partner

10/10

Exceptional

04 Jul 2026

Matt

Rooms were clean and well maintained. Great size room for NYC. Large bathroom with shower and tub. Staff is very professional and go out of the way to help. Bar and restaurant are excellent with great service. Parking right at hotel is clean and affordable. We will be back and recommend highly.

Partner

8/10

Excellent

26 Jun 2026

Jonathan

Loved the cleanliness and the city views from up high were very good. Location excellent. The only downside is that it didn’t really feel like a hotel. It had a small bar, restaurant etc but no real feeling of a ‘centre’. Wasn’t a problem for us, but if you want somewhere with a bit more soul then look elsewhere

Partner

8/10

Excellent

23 Jun 2026

Arthur

Good location on upper east side. Be aware that there are 30+ levels. Initially booked into a “deluxe” room that was on 27th floor. Room was in desperate need of a renovation: smelly carpet, peeling laminate, no view. Remote from amenities. Bathrooms were nice. Moved to 7th floor next day: a different world (better). Bar/restaurant pricey and average. Night manager / day manager were like Jekyl and Hyde.

Partner

10/10

Exceptional

21 Jun 2026

Hideo

Room was clean and location is good.

Friends_and_family Family

2/10

Poor

17 Jun 2026

Casper

I will never stay here again. Checked into my room. AC was broken and room was 80 degrees. I had booked a king sized bed but my room only had a queen. They didn’t tell me this on check in. They clearly knew the AC was busted because the window was open when I entered the room. They didn’t proactively do anything. I ended up checking out and finding another hotel. This is one of the worst experiences I have ever had at a hotel. Management does not care. No follow up. Nothing. My colleague also stayed here and didn’t have hot water. Rooms have nothing in them in terms of water or food. Avoid.

Business

10/10

Exceptional

15 Jun 2026

Carlos O Constandse

Very noche staff and property

Partner

10/10

Exceptional

14 Jun 2026

Jill

Great location, friendly staff and clean rooms!

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Byron

Very professional and great hotel with a wonderful location close to everything. The staff was very helpful, and it was clean and comfortable. I would definitely stay here again.

Self

10/10

Exceptional

11 Jun 2026

Elisabeth

Was very clean. Helpful and courteous staff. Quick check in and check out. Rooms were clean and updated. Good stay.

Partner

6/10

Pleasant

09 Jun 2026

Donna

The location was the best thing about this property. There was construction going on in a room on our floor; they did not clean up the area after the work was completed. The workers came early in the morning and could be heard talking loudly and playing music- 0700. We requested ice, and it did not come until after we left the room. The bartender was the friendliest person in the front. I had an allergic reaction to something in the room, I think it was the air vent. Would not stay here again.

Family

10/10

Exceptional

07 Jun 2026

Maya

Amazing view, comfortable room, superb customer service all around!

8/10

Excellent

05 Jun 2026

Andrew

Nice property, friendly and helpful staff. The air conditioning was not working in our room and we had to change. Same for the exercise room. I believe this may be resolved now. The staff went out of their way to make it right for us. The hotel has a very small lobby area and a small bar/restaurant run by a third party. Not the same as a larger hotel with more space. Good place to stay in midtown Manhattan. Prices are high here as everywhere in NYC!

Partner

6/10

Pleasant

03 Jun 2026

Joana

No room upgrade although I am a platinum member. The room was quite small. Bathrooms were nice.

10/10

Exceptional

27 May 2026

David

Clean spacious rooms with a great view. Kind and attentive staff. Great location.

Self

10/10

Exceptional

27 May 2026

Mara

Room was exactly as described. We chose a city view room and it was smashing. All the staff were helpful and friendly. Very convenient location. In hotel restaurant was also excellent.

Partner

10/10

Exceptional

25 May 2026

Irene

Great location and easy access to all points of interest in the city.
Room is clean and relatively spacious.

10/10

Exceptional

19 May 2026

Julia

Great location, very friendly staff, well-appointed rooms, and nice restaurant/bar!

Self

6/10

Pleasant

13 May 2026

Adetutu

There

10/10

Exceptional

01 May 2026

Inas

Parking was great and on site restaurant was fast and tasty

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Candace

Hotel was clean, room was spacious. Bar staff was super friendly

Self

10/10

Exceptional

27 Apr 2026

Stephanie

Lovely small hotel! With an amazing rest and service..

Partner

10/10

Exceptional

22 Apr 2026

Joshua

It was amazing, the view was great and my cleaning staff for the duration of my stay was so nice and kind. Everyone was! Shoutout to the hotel, I'll definitely be back if plans work out!

10/10

Exceptional

13 Apr 2026

Billi

The staff were all super nice and gave great suggestions!

10/10

Exceptional

13 Apr 2026

Allison

Great front desk folks and a nice looking bar.

10/10

Exceptional

11 Apr 2026

Jill

Great location. Clean and large rooms! Really nice staff. Highly recommend

10/10

Exceptional

09 Apr 2026

Shana

Staff was attentive and very helpful, the rooms were large and clean and comfortable. Nice deep bathtub for soaking after a long day of walking the city!

Self

6/10

Pleasant

04 Apr 2026

Valerie

I’ve stayed here before and enjoyed the hotel and molton brown products. They do not give you water on arrival. We also had no air conditioning and the room was hot all night. Disappointing, won’t be back.

Family

8/10

Excellent

01 Apr 2026

Barbara

there was no where to get ice. no soda machine. Just tea coffee and water

Friends_and_family Friends

10/10

Exceptional

31 Mar 2026

Yusha

View from my room was great!

Partner

10/10

Exceptional

28 Mar 2026

Rachel

Wonderful time in NYC staying at the Concorde Hotel. Shopping, dining, even walkable to the theatre. Friendly staff and the Bonsaii Tapas & Wine Bar in the hotel was surprisingly good. We will be back.

Family

10/10

Exceptional

25 Mar 2026

Igor

Clean room, friendly staff, good gym with modern equipment. The heat was blowing cold air one night and the staff promised to send in the engineer to fix it but it still did not work the next morning.

Family_with_children

6/10

Pleasant

23 Mar 2026

Daniel

I was honestly so excited for my stay at the Concorde Hotel in NYC after seeing all the hype, glowing reviews, and beautiful photos of the space and amenities, but sadly it did not live up to my expectations.

From the moment I walked in, things felt a bit off. Check in was a little awkward and took way longer than it should have, even though I did arrive around 6pm which I thought would be pretty standard timing.

One thing I was really looking forward to was the welcome experience. I was under the impression there would be a bottle of wine or champagne waiting in the room, but instead I received two drink cards. Not a huge deal, but definitely not what was advertised or expected.

When I got to the room, it was nice and clean at first glance, but as I settled in, I started noticing little things. There were no robes as advertised and only two body towels provided, which felt a bit minimal for a hotel of this level.

The biggest issue for me was the noise. There was construction happening either inside the building or nearby for pretty much my entire stay. It was loud enough that I could barely relax or rest, which really took away from the whole experience.

I do want to give credit where it is due. The evening front desk staff were great and very pleasant to interact with.

Overall I would give this stay 3 stars. It was not terrible, but it definitely did not match the expectations that were set.

Partner

8/10

Excellent

20 Mar 2026

Asif

Great and hospitable staff. Large rooms. Rooms could benefit from renovations. High value stay.

Self

10/10

Exceptional

11 Mar 2026

ARAM

Nice place. Spacious rooms.

8/10

Excellent

22 Feb 2026

Megan

Room was spacious for NYC. Great location. I LOVED the business center coffee machine and water refill station. A perk that not every hotel has and it was GREATLY appreciated. The only ding for star was due to one of the two elevators was almost always broken. It was fine most of the time but when we had a show time or dinner res, I was starting to sweat.

Also- I know it’s New York and small spaces are a given, but with it being that small the noise traveled fast. We had one family staying on our floor who don’t know indoor voices were a thing. Got a wake up call every morning from their loud voices at 7am. Normally I wouldn’t complain or say anything but being on vacation and coming from California where 7am is 4am, I got cranky.

8/10

Excellent

17 Feb 2026

Stephanie

The room was amazing!!! Housekeeping staff was amazing!!! Front desk staff was great for the most part except one man. It was in a great location as well!

Partner

10/10

Exceptional

17 Feb 2026

Aneesa

The room was very clean , The staff there was amazing and very helpful great stay 10/10

10/10

Exceptional

17 Feb 2026

Katherine

The whole experience was fantastic! Staff friendliness, early check-in, room layout, view, in-room conveniences and hotel bar. Quick trip but we loved this hotel!

Partner

10/10

Exceptional

15 Feb 2026

Javed

Great room and the whole vibe of the hotel was amazing

Leisure Partner

10/10

Exceptional

09 Feb 2026

Ilia

Clean room

10/10

Exceptional

08 Feb 2026

Michael

Spotless, clean room. Great jewel to stay.

Leisure Partner

10/10

Exceptional

07 Feb 2026

MAHJOUBA

All was perfect and the stuff was very kind. If i can give more than 5 stars I would

Leisure Family

10/10

Exceptional

03 Feb 2026

Chandra

Great spot, very clean

Business

10/10

Exceptional

02 Feb 2026

Bridgette Faye

Clean and Nice free coffee

10/10

Exceptional

27 Jan 2026

Lena

Great room nice clean and spacious tub didn’t fill up though

2/10

Poor

26 Jan 2026

Jessica

Has nothing to do with the room. This whole concept of third party vendors is a scam for the hotel to get out of good customer service.
I was looking to re-book my stay since my travel arrangements got disrupted with storm Fern.
The hotel’s response in being accommodating was to charge me an additional $225 to change the date.
Not good customer service.

Leisure Friends

10/10

Exceptional

25 Jan 2026

Hans

Room was great

Leisure Partner

8/10

Excellent

25 Jan 2026

carole

Everything was perfect, location, room, facility, reception….a dream comes true!

Leisure Self

10/10

Exceptional

24 Jan 2026

Bruce

Everyone and everything was super !
Sandy is really fantastic and truly enjoyed staying at Concorde while visiting NYC frequently……

Business_and_leisure Family

10/10

Exceptional

24 Jan 2026

Robert

Clean and brand new room. Surprising size for NYC. Staff is friendly and efficient. I will stay agan

Partner

10/10

Exceptional

19 Jan 2026

Marcos

We had a great stay at the Concorde Hotel in NYC. The room was exceptionally clean and spotless, which made the stay very comfortable. The staff were helpful, friendly, and always welcoming whenever we needed assistance.

We also dined at the in-house restaurant, Bonsaii, and the food was absolutely delicious. Our server was fantastic—attentive, friendly, and made the dining experience even better. Overall, a wonderful stay and I would definitely recommend this hotel.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Robert

This is a great value. Brand new renovation and clean rooms. Location is fabulous. The staff is good and friendly. I will stay again.

Partner

8/10

Excellent

18 Jan 2026

Caolan

Stayed 4 nights. Hotel situated perfectly by subway. Good location. Spacious room. Friendly staff. Clean. We were very happy with our stay.

Partner

10/10

Exceptional

13 Jan 2026

Jack

Great staff! Super friendly. Room was clean and spacious

10/10

Exceptional

12 Jan 2026

America

Amazing staff, clean and in an amazing location

Leisure Friends

10/10

Exceptional

12 Jan 2026

Fernando

Everything was amazing! thanks

Partner

10/10

Exceptional

11 Jan 2026

Kara

Great location. Room was small but very clean. The hotel staff was very nice and helpful. I would definitely stay here again.

10/10

Exceptional

11 Jan 2026

Valerie

Very nice, clean, pretty boutique hotel. Loved the Molton Brown products. Highly recommend!

Leisure Partner

10/10

Exceptional

11 Jan 2026

Sharon

Nice room. Comfortable

Business

8/10

Excellent

11 Jan 2026

Leonardo

10/10

Exceptional

08 Jan 2026

Cameron

Clean room | friendly staff | great price | nice area

Leisure Partner

8/10

Excellent

07 Jan 2026

Charlotte

The room was good and the view was okay. It was a good location if you want to walk around to different places. I didn’t like that I had to go to the third floor if I wanted water. The only other choice was to pay for bottled water at the bar.

Leisure Partner

10/10

Exceptional

05 Jan 2026

Bruno

The room, the staff, the business center and the gym. As far as I'm concerned, this hotel it a 5-star deal.

Leisure Self

8/10

Excellent

04 Jan 2026

Martin

Clean rooms and convenient location. One small complaint is that the elevators were very slow or unavailable a lot of the time.

10/10

Exceptional

03 Jan 2026

Jennifer

We had a fantastic stay. Staff was incredibly friendly and helpful. Room and hotel were clean and convenient. Very safe neighborhood and great view. Would definitely recommend.

Leisure Family

10/10

Exceptional

01 Jan 2026

Helen

Loved this stay!! Beautiful room with a great view. Lovely area of the city!

Business_and_leisure Partner

10/10

Exceptional

31 Dec 2025

Jason

Friendly staff. We loved the 24 hour coffee lounge on level 3.

Leisure Family

10/10

Exceptional

31 Dec 2025

john

Very nice

Partner

10/10

Exceptional

26 Dec 2025

Santy

Love the

10/10

Exceptional

24 Dec 2025

Bruce

All around good experience

Business_and_leisure

10/10

Exceptional

23 Dec 2025

Osvaldo

Great hotel tapas and wine were a must and tasted great the staff was very friendly and attentive

Leisure Partner

10/10

Exceptional

23 Dec 2025

JOSEPH

Comfortable stay. No bar in room but options nearby. Friendly staff.

Business Self

10/10

Exceptional

22 Dec 2025

Ashley

Very clean, friendly staff and great location.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Paula

Perfect Bedroom and bathroom size were good sizes and spotless Convenient to sites that we walked to Friendly staff and professional

10/10

Exceptional

19 Dec 2025

Gary

A gem

10/10

Exceptional

15 Dec 2025

Karen

Hotel was great and staff was amazing

Leisure Friends

10/10

Exceptional

15 Dec 2025

Gerald

Wonderful room, great location!

Leisure Family

10/10

Exceptional

11 Dec 2025

Fiona

Room was a lovely size, bathroom had both a bath and shower. Housekeeping attended daily, complimentary tea, coffee and hot chocolate on the 3rd floor, with a Nespresso machine in the room. Staff were lovely and friendly. 4 rooms per floor, so extremely quiet. Hotel is perfectly located, 5th Ave is within 10mins walking, times square 20mins and central park 10mins, subway is 5 mins from hotel.

Leisure Self

10/10

Exceptional

09 Dec 2025

Tracy

Staff was attentive, location was great and easily accessible to 5th Ave and Broadway and the Park. Room was comfortable, great pillows and wonderful to have a cafe in the building.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Stephen

When we arrived we were warmly welcomed. The front reception were quick and efficient. They explained the amenities and what charges will be applied to the bill at the end.

The room is small but well designed. We had everything we needed. There is a coffee machine in the room, and they are happy to refill as many pods as needed. Disappointed that they didn’t have half and half and only creamer.

The showers are very good. Room service comes daily and refreshes used towels and makes up the room. Very nice.

There is also a wine bar and restaurant by reception. The food and service is very good. There are also a plethora of local restaurants. We chose P.J. Clark’s a few blocks away for dinner one night and Il

What stands out

10/10

Exceptional

09 Dec 2025

Venessa

Beautiful hotel, nice staff and convenient location

Leisure Self

10/10

Exceptional

09 Dec 2025

Kathleen

Everything was great. Friendly staff, super clean rooms.

Leisure Family

10/10

Exceptional

08 Dec 2025

Brittany

This hotel was clean and very close to all the things you’d want to see in Midtown. Bathrooms were large clean and modern my room had a tub and separate shower. Very pleased

Business

8/10

Excellent

07 Dec 2025

Alison

Clean room. Staff were great. Needed another blanket as the room was cold. No heat in the bathroom either! But a very convenient location at a reasonable price.

Leisure Self

10/10

Exceptional

07 Dec 2025

Ian

Nice staff all around. Great little wine bar in house. Our room at the back of the hotel was super quiet, peaceful and clean.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Philip

Yes very nice all around, looking
forward to my next visit