The Shoreham Hotel

United States , New York Area - NY
New York, 33 W 55th Street
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100 reviews shown

6/10

Pleasant

03 May 2026

Kathleen D

Convenient and lovely restaurant

Business

8/10

Excellent

03 May 2026

Stacey

Excellent staff and location. Room was quite dated.

Family

4/10

Poor

02 May 2026

Rachael

Beds are uncomfortable, pillows were flat and old. No coffee until 7am.

Business

6/10

Pleasant

30 Apr 2026

Grace Moon

Location is nice and close by to some awesome spots. Unfortunately our room was pretty dirty, tons of hair left in the shower, and the room was just super deteriorated from time. There are not many amenities, and they're a hotel that tacks on extra service fees to make their rooms seem cheaper. You can definitely get a nicer hotel for the sane price.However, that being said the staff was all very friendly and welcoming.

6/10

Pleasant

28 Apr 2026

Sancho

The room was not cramped but looked really tired. Heavily stained carpet. Cupboard shelves damaged. Stayed in an ADA room (only available). When you shower most of the bathroom floor gets wet. Odd, stainless steel sink with sharp edges, like what you see in prison cells in the movies . No option to make coffee or tea in room. Since it is in Manhattan there is no shortage of dining and shopping options around. They charge a $50 a night \"Destination fee\". What is the destination, it is Manhattan? If you need to charge an extra $50, raise the room price instead of hiding in fees.

Self

8/10

Excellent

28 Apr 2026

John

Comfortable hotel in good location

Self

10/10

Exceptional

28 Apr 2026

Dorothea

Location was wonderful.

Self

8/10

Excellent

27 Apr 2026

stephen

A convenient location and very decent rate. I was there on business and really only needed a bed at night, and am not picky so didn’t mind it all being a bit threadbare. I’d pick someplace else if on vacation.

Self

10/10

Exceptional

26 Apr 2026

Tracy

Great location, great staff

Friends

10/10

Exceptional

25 Apr 2026

Daniel Enrique

Perfectly located, quiet and very clean

Family_with_children

6/10

Pleasant

25 Apr 2026

Neil

Staff was polite, attentive and helpful. The hotel is a bit worn down, including the room I stayed in. I found it to be very noisy at night, though I realize part of that is because it’s located in Midtown, which is a noisy area. My recollection of the pictures I was shown when I booked the hotel are not truly indicative of the general run down condition of the hotel.

Self

10/10

Exceptional

24 Apr 2026

Nathan

Excellent stay

10/10

Exceptional

24 Apr 2026

Daniela

This property exceeded our expectations for our first stay in NYC! Convenient location, just a few blocks away from times square, broadway, and the likes, and delivered on a solid place to be home base for a few days. Also very accessible through public transport and the staff was super friendly! Appreciated all the amenities such as already having fully stocked toiletries in the bathroom so I could pack a little lighter! 10/10 would stay here again :)

Partner

6/10

Pleasant

23 Apr 2026

Joseph

I have stayes at this property 5 times over the past 8 years and the location is fantastic, staff is always great BUT the rooms need a refresh! Maid staff does an excellent job but massive carpet stains, wall stains and just general \"used\" looks everywhere.

8/10

Excellent

22 Apr 2026

Nathan

Great location, great price for the neighborhood, building has seen better days, seems to be cobbled together with 4 tiny elevators. Room was better than expected: clean, spacious, nice bath, missing items like coffee maker and refrigerator/minibar. I was there 1 night. Perfect.

Self

10/10

Exceptional

21 Apr 2026

Susan

Clean room. Excellent restaurant (White Olive) onsite. In-room clocks and coffee makers would be nice.

Business

6/10

Pleasant

20 Apr 2026

Axel

Good value for your dolars

Family_with_children

10/10

Exceptional

20 Apr 2026

Eric

Great location and staff

Self

4/10

Poor

20 Apr 2026

Andrea

You can’t beat the location of this property! Unfortunately, whomever owns this place does see the value in keeping the property clean and updated. The rooms are dark, dingy and beat to hell. The staff don’t seem too willing to help make your stay comfortable as one must buy a cup of coffee in the lobby for $5 each morning. There is also a $45 a night “resort” fee which is absolutely ridiculous since this is more like a hostel. Very disappointing and couldn’t wait to leave!

Family

8/10

Excellent

18 Apr 2026

Marlene

The hotel is quiet and cozy. So may thing

10/10

Exceptional

17 Apr 2026

Michael

Very friendly staff and great rates

Partner

6/10

Pleasant

15 Apr 2026

Judith

Air conditioner didn’t work. Window blind was broken so stayed open the whole time.

10/10

Exceptional

14 Apr 2026

Vladimir

Great hotel location — truly no complaints. Perfect if you want to save money and avoid long travel times.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Shakti

I chose this hotel for a last minute trip and couldn’t have been happier! The location is terrific. Close to everything without being loud or chaotic. Our room was clean and incredibly quiet which is a huge plus in NYC. Only wish they had a breakfast option but fortunately there are ample options close by. Highly recommend

Family

10/10

Exceptional

12 Apr 2026

Drew

Very nice location, price, and people. I would absolutely stay again. Excellent experience

Self

6/10

Pleasant

11 Apr 2026

Martin

Try somewhere else. Will start w + - overpriced convenience store espresso, location, luggage storage
Negatives - No good sitting area in lobby, no microwave, no fridge, no coffee machine, missing toiletries, couch old and saggin, bathroom small. Booked king suite w balcony on Expedia. Said no more of that room when arrived but Got ‘Upgrade’ but was really downgrade cuz went from king bed to small queen maybe even double so one had to sleep on cot. Air didn’t work in bedroom so hot in ther.
Again try somewhere else

Partner

8/10

Excellent

11 Apr 2026

David

Very convenient and well priced. The property needs to be better cared for.

10/10

Exceptional

10 Apr 2026

Steven

Nice quiet low key hotel. I stayed in the penthouse and it was very peaceful. Convenient to central park and Columbus circle.... better than I expected.. just be aware of $45/night \"destination charge\". Great hotel. I would stay there again.

Self

8/10

Excellent

10 Apr 2026

Sarah

The air conditioning wasn’t working so the room was unpleasantly warm. There were a few other minor maintenance concerns. There were a lot of concerning stains and marks on the walls and curtains, and not just in the room itself. It didn’t feel particularly clean, and was seriously lacking in the typical amenities one would get at most basic hotels. The massive mirror in the shower was…surprising. The room itself was a bit small but the bathroom was nicely spacious. It was a very convenient location in the city, and had multiple parking garages immediately nearby. It wasn’t the experience I expected, but it was fine. I wouldn’t stay here again, just because I’d want to try a different hotel and hope for a better experience.

Self

6/10

Pleasant

10 Apr 2026

Mathew

The hotel was basic. The room was tiny and very old. The rug had stains on the floor where an iron was dropped and cigarette burns. The place was clean ish. Beware the $137 charge for incidentals that does NOT get returned. It is meant for the services such as luggage storage and whatnot. This is in addition to the cost of the hotel and was not included in the booking which basically decreases the cost artificially when booking. Pay attention. I would have booked another hotel had I known of that extra charge.

Partner

10/10

Exceptional

07 Apr 2026

Harold

Wonderful easy stay. Great staff. Perfect for a solo traveler to explore the city.

10/10

Exceptional

07 Apr 2026

Carrie

Staff were friendly, room was wonderful and clean, and the ease of getting to and from attractions in NYC was second to none. Will definitely look to stay again!

Family_with_children

10/10

Exceptional

03 Apr 2026

Avery

Very nice staff and everything went very smooth! Would stay again

Friends

10/10

Exceptional

03 Apr 2026

Donovan

Was a wonderful stay. Would definitely stay again

Partner

8/10

Excellent

01 Apr 2026

Katherine

This hotel is in a great location, with easy access to midtown and close to my office. The rooms did feel a bit worn down and dated, but overall a clean room and an easy stay.

Self

6/10

Pleasant

31 Mar 2026

Tamar

Location is fantastic for access to museums.
Sink drained to the floor so you have to stand in a cold puddle. Shower pressure was very low on the 8th floor. Heat didn't seem to work very well. Otherwise, simple and clean (if a bit worn) and I would stay again if those items could be fixed.

Self

10/10

Exceptional

27 Mar 2026

Claudionei

Great location in the Midtown heart. Perfect size for holiday visit. Excellent $

Family

8/10

Excellent

27 Mar 2026

Maria

Comfy rooms in a centrally located area. Minor updates would go a long way. For a good price it’s worth it.

10/10

Exceptional

26 Mar 2026

Keith

Some trouble with the heating/a.c. But quickly remedied. Perfectly situated for public transportation and for our interests and excellent low cost places to eat. Staff extremely nice and attentive. We will return

Friends

8/10

Excellent

26 Mar 2026

Alice

This is a great location, and the staff are very efficient and friendly. As a single female traveler, I felt safe and watched over. The fitness center was also plenty adequate. As with many NYC properties, spaces are really small, including possibly the smallest elevators I've seen. But it worked well and they thankfully left the stairwell unlocked so I used the stairs most of the time. The condition of the rooms is worn and not 100% spic & span clean but for the price, it's a great hotel. Just a couple blocks from Central Park and right in between 5th and 6th in Midtown.

Self

10/10

Exceptional

26 Mar 2026

Amy

Very clean. Great reception and housekeeping staff. No in-room coffee station.

10/10

Exceptional

25 Mar 2026

Mohammad

The location is superb. The room was excellent, it had a separate living room with a sofa bed. The room did not have coffee maker, mini refrigerator and microwave. If these were there, it would have been perfect. The Internet is not unlimited, the free tier covers 14400 minute per day, additional speed and more Internet will cost some fees.

Self

10/10

Exceptional

24 Mar 2026

MARIA

No breakfast served. There's an unappealing kiosk in the lobby but it was uninviting in my opinion plus super expensive. There's a coffee shop across the street (right after Michael's) that doesn't look fancy from the outside but their food is excellent. I had breakfast there for $6 which included coffee, Greek yogurt and an amazing banana nut muffin that was out of this world. The name is Certé...super good coffee too.

4/10

Poor

24 Mar 2026

Gregory

Not great

8/10

Excellent

23 Mar 2026

Eugene

Should have refrigerators in all room for no fee. But otherwise, a nice stay.

6/10

Pleasant

23 Mar 2026

Juan c

The location is privileged, although the physical condition of the hotel needs improvement. The staff was very friendly!

Partner

10/10

Exceptional

21 Mar 2026

Marvin

No complaints

8/10

Excellent

21 Mar 2026

rachelle

Room was neat and clean but there were still dust on the drapes

Business

8/10

Excellent

20 Mar 2026

Hannah

Perfect location and great stay!

Self

4/10

Poor

18 Mar 2026

Tung

Really old...

Friends_and_family Friends

10/10

Exceptional

18 Mar 2026

Patricia

The room was clean and quiet, The bed was very comfortable and my husband and I slept very well.

Partner

10/10

Exceptional

17 Mar 2026

Ellen

The Shoreman is in a great location, well kept, and the staff is very friendly and attentive. We have stayed here a few times and have no complaints.

Family

8/10

Excellent

16 Mar 2026

Claudia

WIFI service needs to improve -poor connectivity

6/10

Pleasant

16 Mar 2026

Laura

Okay for 2-nights for the price and location, my husband arrived on an earlier flight and they gave him a hard time checking in because the reservation was under my name, he said the front desk person was not friendly, comfortable bed and bathroom, quiet, no good breakfast options very nearby

Partner

6/10

Pleasant

14 Mar 2026

Justin

Yes
Yes

10/10

Exceptional

11 Mar 2026

Antonio

Location/price are hard to beat in Midtown

2/10

Poor

11 Mar 2026

Laine

Lobby restaurant was cute, staff double booked me in a room that was already occupied.

6/10

Pleasant

09 Mar 2026

Talitha

The staff were great and we were highly satisfied with the excellent location of our hotel. However, our room was not cleaned/tidied the second night of our stay. We watched the cleaning staff enter the room that same morning so unsure what happened.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Juan

Great place

Family_with_children

8/10

Excellent

09 Mar 2026

Rajarshi

Location is unbeatable. Staff friendly.

Self

10/10

Exceptional

08 Mar 2026

kelly

Eeeee

Friends_and_family Family

8/10

Excellent

06 Mar 2026

Carmen

Good location, however the property needs renewal.

Self

10/10

Exceptional

04 Mar 2026

Ezra

Pretty clean not the greatest but definitely nowhere close to the worst. But what I will say though is out of everyone that attended the wedding I went to New York for I had the biggest room. The best room/area for the price without a doubt.

Friends

4/10

Poor

02 Mar 2026

Deborah

The staff was unfriendly and unhelpful. The shower had no hot water. There was no coffeemaker in room, had to pay for coffee in lobby. Carpet was old and gross.

Partner

8/10

Excellent

02 Mar 2026

Wiley

Friendly staff. Shower needs updating. Why no coffeemaker? Nice bed. WiFi time-limited, not free

Self

10/10

Exceptional

28 Feb 2026

Richard

Nice staff and good rooms

Self

10/10

Exceptional

27 Feb 2026

Ljudmilla

I had a great stay!

10/10

Exceptional

24 Feb 2026

Edmundo

Excellent location, great rooms incredible rates

Family

10/10

Exceptional

24 Feb 2026

Tomas

great location, clean room, friendly staff.

4/10

Poor

24 Feb 2026

Robert

Staff…..wonderful
Location….stellar
Room…..better than adequate by NY standards

BUT……they hit us with a $40 a night fee when we checked in - claiming it was disclosed

For the record, I checked every message they sent me…..it was never disclosed

Pretending for a moment they had…..hitting people with a fee AFTER they’ve booked is in no way shape or form ethical

Were it not for the exceptional staff….this would be a one star rating

Partner

10/10

Exceptional

23 Feb 2026

Karla Abigail

Stay was good

6/10

Pleasant

22 Feb 2026

Megan

Front desk staff was not friendly. Rather rude at check in. Room was fine (we weren’t in it much) but definitely needed a cleaning and updating. TV was difficult to use. Shampoo bottle was completely empty. They claim to offer early check in but if you ask they’re super rude and say no.

Friends

8/10

Excellent

22 Feb 2026

Eric

Staff was really great! Room was a bit worn. There were some odd spots on ceiling, but the beds were comfortable and clean.

8/10

Excellent

22 Feb 2026

Gurkirat Kaur

Everything was good, except the fact the lady at the reception wasn't very welcoming.

Self

2/10

Poor

22 Feb 2026

Raquel M

Claro 💛 Aqui está a tradução natural para inglês, pronta para postar como review:

Good service, but the hotel’s infrastructure leaves a lot to be desired. I went in February with my 4-year-old daughter, and it was very cold. The shower did not heat properly, and the room had no heater, so we were extremely cold. It was difficult even to take a shower and bathe a child. The only positive aspects were the service and the location. Unfortunately, I would not recommend it during the winter.

Family_with_children

4/10

Poor

22 Feb 2026

Anne-Marie

Carpet was not clean. Mirrors in the washroom and tub was filthy

Partner

8/10

Excellent

19 Feb 2026

Katja

The staff was very nice and the shower was amazing. Best pressure I have ever had

Friends_and_family Family

4/10

Poor

19 Feb 2026

Christopher

Hotel looks like a prison and you can’t sleep at night because the windows do not block out the noise

10/10

Exceptional

19 Feb 2026

Madison

This was our second time staying at the Shoreham. The location is perfect and the rooms are great. Always clean and spacious.

Partner

4/10

Poor

16 Feb 2026

Stephen

The TV did not work my entire trip. The carpet in the room was never vacuumed, and there was clumps of hair in the bathroom upon arrival.

Business Self

10/10

Exceptional

13 Feb 2026

Gina

Stay was pleasant. Room was warm and clean. Hotel was perfectly located. Front desk was helpful.

Leisure Partner

8/10

Excellent

10 Feb 2026

Mark

The room was clean. There were some issues, however. The TV service was subpar. Not even all the networks, 5 channels, no movies AND the tv was not a smart one that supports streaming. Also, no refrigerator. Would have been nice to keep drinks cool.

2/10

Poor

08 Feb 2026

Nick

Negelted room and horrible customer service lady at desk was extremely rude and not helpful in the slightest

10/10

Exceptional

02 Feb 2026

Brody

Great stay

Leisure Partner

10/10

Exceptional

01 Feb 2026

Jesus

Room was cozy. Heater worked great to the point. We had to turn it off even in this cold weather. Front desk was super help with late check-in and out, baggage storage, and car service to the airport.

Business_and_leisure

6/10

Pleasant

29 Jan 2026

Kerridan

The room/hotel needs upgrade and renovations.

Leisure

10/10

Exceptional

26 Jan 2026

Jorge

Everything was good.

Leisure Partner

6/10

Pleasant

25 Jan 2026

Elena

The AC is very loud, in the room no refrigerator, no microwave, no coffee machine

Leisure Family

8/10

Excellent

25 Jan 2026

Balraj

Courteous staff

Business Friends

2/10

Poor

25 Jan 2026

John

Room was very nice, spacious, clean, and very nice shower/tub. Employees were all terrific, from front desk, to housekeeping, to gift shop.

However, I was charged $91 at check-in. Why? The desk clerk told me this charge was because I booked with a third party (Orbitz). What nonsense. I use Orbitz frequently. Never had this happen. So this hotel decides it will tack on $91 for a \"Destination fee\". What a scam. Had I known this upon booking I would have booked elsewhere.

Leisure Self

8/10

Excellent

25 Jan 2026

John

Room was clean. Convenient for work

Business Self

10/10

Exceptional

24 Jan 2026

ROXANA

The hotel location is the best, half block walking From the 5th avenue, dos blocks From central park.
Abel at the front desk was really kind, great Service.
The room is small but cozy and really clean.
We’ll stay here again for sure.

Partner

8/10

Excellent

21 Jan 2026

Christopher

A bit dated but overall clean and decent

8/10

Excellent

19 Jan 2026

Anthony

Overall, I enjoy this place. The room may not be the newest or most luxurious I've ever stayed in, but it isn't the smallest either. I must say, what I appreciate most is the tranquility of my room area and its proximity to nearly everything I needed or wanted to do - everything is within walking distance, and when it wasn't, it was easy to catch a cab or an Uber. Some of the amenities seemed outdated in my opinion, so I wish those could be improved a bit. Additionally, it's a suitable stay for someone traveling alone, but I doubt a couple would find it as comfortable as I did.

Business Friends

10/10

Exceptional

18 Jan 2026

Sol Valentina

Awesome location

Leisure Family

6/10

Pleasant

18 Jan 2026

PATRICK

Renovate the rooms

Business

4/10

Poor

18 Jan 2026

spencer

Dirty. Stained. Can’t even get into your own room. Skip

4/10

Poor

14 Jan 2026

Robert

Major safety issue unfortunately. Their key entry system was not working so a staff member was required to let you into your room at all times.

In short,

8/10

Excellent

14 Jan 2026

Nadine

Third year staying here for a conference. The water pressure in the shower is 5-star worthy which I greatly appreciate. Staff is friendly and helpful. The rooms are drab and old, especially the carpets, but the place is clean, you pay for the location, which is incredible.

Business Self

10/10

Exceptional

13 Jan 2026

Carlos

Very friendly and helpful. The key encoder wasn't working but they walked us up and got us into the room.

Partner