Name: Park Central New York
Address: 870 7th Ave, New York, 10019, US

Park Central New York

New York Area - NY · United States

100 reviews shown

6/10

Pleasant

05 Aug 2026

Angela

We chose this hotel because of its proximity to Central Park--- it is in a great location. Our room was clean, but the towels in our room were thin and frayed, and there was not an in-room coffee maker. The mini fridge was dented and sitting directly on the floor. The lounge behind check-in could be cleaner. The luggage room is understaffed for how busy the hotel is (they really need two people instead of one). Allow yourself plenty of time to retrieve bags you store if you're catching a train or flight! Also, heads up to anyone with fragrance sensitivities--- the lobby is HEAVILY perfumed. Our stay was ok, but we're not sure we'd stay here again.

8/10

Excellent

05 Aug 2026

Jonathan

location was good, close to subway , friendly staff.
about 15 minutes walk from Time Square.
Overall it was a good choice.

8/10

Excellent

05 Aug 2026

Anastasiia

Overall, this is a very good hotel with a perfect location. I was very happy with my stay and really enjoyed my vacation.

The staff were also wonderful. On our first day, we got stuck because the elevators were so crowded that we couldn't get down from the seventh floor. The housekeeping staff kindly let us use the service elevator, which we really appreciated. They were very friendly and helpful.

However, the elevators were by far the biggest problem. If you're in a hurry, be prepared to wait. They were always crowded, stopped on almost every floor, and sometimes seemed to have technical issues. This is definitely something the hotel should improve.

The Wi-Fi was another disappointment. It was very slow, and in the evenings it would sometimes stop working completely.

The rooms were also quite noisy because of the street outside. However, since the hotel is located in the heart of New York City, that's somewhat understandable.

Despite these issues, I would still recommend this hotel because the location is excellent and the staff were amazing. I just hope the management improves the elevator situation, as it was the biggest downside of our stay.

4/10

Poor

04 Aug 2026

Hector

Unfortunately the air conditioning never really worked. They put a fan in the room prior to arrival so clearly they knew the room was hot. Went to front desk and he called maintenance. Room never cooled during stay

Breakfast was good

Beds were good but the room was so warm it was miserable

6/10

Pleasant

04 Aug 2026

Kimberly

It was just average

10/10

Exceptional

03 Aug 2026

Keylin

I liked how kind was the housekeeper and the great cleaning service in my room.

4/10

Poor

03 Aug 2026

Tayra

This hotel is in desperate need of renovation. The room had cracks and holes in the walls, looked very worn down, and we had to wait for someone to repair it. After a long day of travel, this was extremely frustrating. I would not stay here again and cannot recommend it. The hotel location was great and very convenient.

10/10

Exceptional

03 Aug 2026

Jacqueline

Staff was very kind and friendly. The rooms are big and clean, they seem to have been newly remodeled.

8/10

Excellent

02 Aug 2026

Daniel

Great hotel and wonderful location! The rooms are very large and clean. Only thing I’d change is the elevators. During peak hours there would be a wait to get on and they were more likely completely full with people cramming in.

10/10

Exceptional

02 Aug 2026

Martin

We had an amazing stay. Comfortable room

10/10

Exceptional

02 Aug 2026

Mercedes

I stayed here with my two kids for 6 nights. The location was great, the hotel was clean, staff was friendly and we really enjoyed the music in the lounge every night. I would definitely stay here again.

2/10

Poor

01 Aug 2026

Najung

The room had a strong musty, mop-like smell throughout our stay, which made it very uncomfortable. In addition, the air conditioning temperature could not be adjusted, so the room was either too warm or too cold. Unfortunately, these issues significantly affected our stay.

8/10

Excellent

01 Aug 2026

Sebastián

Bad breakfast
Good Staff

10/10

Exceptional

31 Jul 2026

Ryan

Clean room. Attentive staff. Convenient location.

10/10

Exceptional

31 Jul 2026

Rod

Enjoyed our stay. Big room. Restaurant was very good and first class bartender for sure. Location did not work out for us after we booked several musicals on Broadway but that was our mistake. Otherwise a perfect stay.

6/10

Pleasant

30 Jul 2026

Landon

This hotel is all about great location only a block and a half from the southern edge of Central Park and a block away from Broadway Theatre, Ed Sullivan Theatre and kitty corner to Carnegie Hall.
The building is obviously very old, and that’s what gives it some of the old, grand hotel appeal. The lobby is dark, classic style with the rotating doors, and fairly well maintained. Front desk, staff were courteous and helpful, but the process to check-in was painfully slow. The room carpet edges, areas behind beds and furniture were dusty and dirty. And even our “premier” room with a supposed special street view was underwhelming compared to advertised pictures
There’s no pool, no included breakfast, and the supposed discount from hotel concierge on the Big Bus tour was non-existent.
One of the beds was so worn out with large dips in the middle that we had to ask for a different mattress, which one of the staff did make happen with a tip.
Again, location, location. And we made it a positive experience :). We weren’t able to book earlier due to the circumstances of our trip, and wished we would have tried a different hotel for the $ 330 per night USD that we paid. We were first time visitors to New York and so others may find the quality and price reasonable for this location.

10/10

Exceptional

30 Jul 2026

Sam

Our room was very clean and well tended to. All the staff was friendly. The front desk was great as well as the curbside attendant. We’ve stayed here many times.

10/10

Exceptional

29 Jul 2026

Julia

This hotel boasts an unbeatable location ideal for exploring most NYC sights, just a short stroll to key tourist spots and surrounded by subway stations only a minute away for easy citywide travel. The building itself is beautiful, and the staff is exceptionally friendly. While the hotel is a bit older and our room lacked a microwave and fridge, our experience was still fantastic. Don't miss their restaurant and bar lounge—it's surprisingly affordable, and the drinks are fantastic.

10/10

Exceptional

29 Jul 2026

Ryan

Perfect for a quick trip with my two young daughters! Ideal location for us to walk to Central Park, Times Square, and our Broadway show. Convenient subway access. We arrived quite early, and they were able to get us into a room well ahead of normal check in so the girls could rest. Thank you!!!

10/10

Exceptional

29 Jul 2026

Finley

Everything was great.

2/10

Poor

28 Jul 2026

Erika

As we arrived to the hotel, we were not offer help with our luggage. As we walk inside the receptionist did not welcome us. All she said was “next” , she could’ve at least say “how may I help you” Right away I knew we had made a mistake by booking here. We then were directed to a section of where we. A leave our luggage. The young guy there did not even acknowledge us we had to say say hello to him and ask if this is where we supposed to leave our luggage. Horrible!!!! Once we got to our room right away I notice the hallway carpet and the carpet from the room were dirty and really outdated. Mind you that this hotel on Google is rated as a 4 star hotel, it’s definitely NOT a 4 star hotel. The lighting in the entire room is horrible, ironing board and iron is also really outdated and we you lift the curtains up you can literally see all the rooms across from you meaning you can see everything. Please note that if you are changing you must have your curtains down and if you have kids as well. You don’t want them to see anything that’s inappropriate. Throughout our stay every time we came across any staff member there was never a good morning, a hello or anything at all. The only good thing about this hotel is the location. Other than that is just horrible.

8/10

Excellent

28 Jul 2026

Christine

Great location and super friendly staff. Most everything was in walking distance, and there is a subway entrance right outside to get to everywhere else.

10/10

Exceptional

28 Jul 2026

NICOLE

Great location, clean and friendly staff.. we will back soon

6/10

Pleasant

28 Jul 2026

Michael

The hotel's entrance and lobby are beautiful and create an elegant first impression. Unfortunately, the guest rooms did not reflect that same level of quality.
Our room was very small and felt quite outdated. The bathroom was extremely cramped, with barely enough space for one person, and the shower was just as tight. There were also a few maintenance issues, including a broken toilet paper holder and a bathroom door with peeling, splintering wood at the bottom.
The in-room phone was unusable because the phone line had been cut, so we couldn't contact the front desk from our room if we needed assistance. In addition, the room felt very humid, and I had to make two trips to the front desk before someone came to resolve the air conditioning issue.
While the staff did eventually address the A/C problem, the condition of the room and the maintenance issues made our stay less enjoyable than we had anticipated. The hotel has a beautiful exterior and lobby, but the guest rooms could benefit from significant updates and better upkeep.

10/10

Exceptional

28 Jul 2026

Noelani

Close to time square and Central Park.

8/10

Excellent

28 Jul 2026

Andrew

Nice a clean . Good area , always a queue for the lifts & no fridge in a family room .

10/10

Exceptional

26 Jul 2026

Stacy

Location was perfect!! One of the 2 elevators went broken down the last 2 days we stayed but the staff was helpful in directing us to the service elevators.

2/10

Poor

26 Jul 2026

Donya

I checked into this hotel and I stayed for four nights. I had my do not disturb sign up majority of the night on my third day. I allowed housekeeping to come in while I was there to make changes, on my fourth day housekeeping beat on my door after ignoring at the first time, they came back again knock hard again after opening the door I told her, pI had already received service yesterday. The housekeeper looked at me with the most nastiest egregious look and walked away. That was my experience at that point nothing else mattered. It was ugly and it was nasty.

4/10

Poor

26 Jul 2026

Harris

They moved us into a different hotel at check in with inferior room. Not the corner queen we purchased and paid premium price. Then they told us we could stay in that room for both nights of our stay and connected our 2 Sep reservations. However at 5:30 pm right as we were going out to dinner and show they said we had to move to the first original hotel right then. Had to cancel our dinner.

10/10

Exceptional

26 Jul 2026

Carissa

Rooms were fantastic location, clean, great views. Made for a successful fun trip!!

8/10

Excellent

26 Jul 2026

Krithi

Great location

8/10

Excellent

25 Jul 2026

James

Fine hotel with excellent location. Needs some updating and better cleaning. Elevators are an issue too. Next to metro and friendly staff.

10/10

Exceptional

25 Jul 2026

ABDULLAH

Thank you so much to Elsa. She made everything amazing for me and my family, and we truly appreciate everything she did to make our vacation perfect. We would also like to thank Marcia for her support throughout our stay. Both of them made our experience truly memorable.

8/10

Excellent

24 Jul 2026

Eric

Centrally located and good price, no views but ok

8/10

Excellent

23 Jul 2026

Rubi

Great location. Kind staff. Would visit again!

6/10

Pleasant

23 Jul 2026

Beth

They add a daily “destination fee” on top of the room price. I did not see this when I booked it. We had to take the stairs down 5 flights every time we left before noon as the few elevators that have were always full. It’s a lot to pay to have to take the stairs. Maybe they should use that destination fee to get some more elevators. Check in took 30 minutes.

10/10

Exceptional

23 Jul 2026

Gary

Great New York City hotel. Close to everything. Walk to Central Park. All the staff are friendly, and extremely helpful. When I return this is where I will stay.

8/10

Excellent

23 Jul 2026

Kevin

Room wasn’t ready at 11:30 pm. Got upgraded to a corner premier room. The parking garage around the corner was the absolute WORST! The guy literally screamed at my family about the price discrepancy. Apparently the hotel is supposed to apply the discount on the parking ticket. So I had to walk back to the hotel and ask for the discount. Super annoying. When I initially called and asked for pricing on parking I was told $42. Well, it’s variable up to $62 depending on size of vehicle. Wall paper was falling off. Light switches were falling off the wall in bathroom.

8/10

Excellent

23 Jul 2026

Christine

There was no fridge, coffee maker or microwave. There was a coffee shop inside the lobby and a Starbucks right next door.

10/10

Exceptional

23 Jul 2026

George

The staff was great. The rooms were very nice. The food was good. We had a nice stay.

6/10

Pleasant

22 Jul 2026

Anna

The location is good, unfortunately the hotel was lacking in several areas. The bathroom smelled like mildew because of the shower curtain, it was difficult to get the toilet to fully flush, our deadbolt was broken and didn’t work and the room was small and not very efficient. We stayed on the 12th floor and the street noise and honking was still very loud at night. We would look to stay elsewhere in the future.

4/10

Poor

22 Jul 2026

Marcos

24-hour stay. The location is excellent. Our first impression with reception and guest relations was a little disappointing, they were not very attentive and could be more helpful. The cleaning staff were actually the most kind and helpful.

The rooms feel a bit outdated and the AC was set to a high temperature, probably to save electricity. When we mentioned it, a technician came and adjusted something inside the AC and it started to cool a little better. There was even a fan in the room for extra cooling. For the price we paid, we expected a more.

6/10

Pleasant

22 Jul 2026

Jody

Good things: The guys working the desk to store and retrieve luggage were amazing and put up with alot of ungrateful people.
Housekeeping staff was AMAZING.
Beds were comfortable and the A/C worked great during the heatwave.
Love the blackout shade option that was provided.
Front door staff was great; greeted everyone and helped with bags.

Opportunities:
Elevators are a disaster. Always full and VERY slow. Need to upgrade to handle all the traffic or direct people to enter the other side of the hotel and use those elevators when staying above floor 13.
Ice machines on half the floors did not work.
Our bathroom was falling apart in our room (tub, sink, mirror, wallpaper all broke, peeling or missing)
Coffee shop and front desk workers need to act like they want to be at work.
Prices for drinks in the bar were ridiculous ($24 for a shot of liquor in sode is madness) and the bartenders were slow and looked like they would rather be somewhere else.

6/10

Pleasant

21 Jul 2026

Elisabeth

The hôtel was prime spot and we loved it, but while it seems to have been renovated, it still needs love for the Price (the seals of the shower and toilet were to change, the carpet in the room semelled bad, the Windows werent clean…) and there isnt much amenities in the room… no mini fridge, no microwave for leftovers, noting… a tv and a safe thats it. Would have expected more of a 4star…
While it says on their website there is a valet, it’s self parking and that makes it difficult with kids when you are alone… also, the garage where they are sending you is 65$ instead of 42$ as they say…

Family_with_children

10/10

Exceptional

21 Jul 2026

Christene

Everyone of the staff here were superb! Always friendly and extremely helpful.
Meals were a huge plus to this first time stay. I would definitely recommend.

2/10

Poor

20 Jul 2026

Miguel

The hotel is located in a prime location close to Times Square. The lobby looks nice but that is about it. The staff was rude and ignored people trying to check in. They were brief and not friendly or helpful to guests. The beds were ok but the room conditions were horrible and clearly not maintained. There was obvious water damage and paint peeling. Worse than a two star hotel.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Andrew

a great location. The hotel was incredible incredible.

10/10

Exceptional

20 Jul 2026

Marcelo

Hablan mal de las aplicaciones que te ayudan a encontrar ubicación.
Y No hay relación en precio Calidad del servicio.
La Aplicación te brinda un tipo de habitacion y en el Hotel te dan otro.

Friends

2/10

Poor

20 Jul 2026

Sujay

The room was very dirty with some powdered stuff all over. The staff changed the rooms and then the second room had broken bathroom windows and was dirty again. Not recommended.

Business

10/10

Exceptional

20 Jul 2026

Joseph

Clean and comfortable hotel with exceptionally friendly staff. My only complaint was that there are no refrigerators in the rooms.

Partner

10/10

Exceptional

20 Jul 2026

You Jeen

Nope

8/10

Excellent

18 Jul 2026

Arisa

Kind explanation at the front desk, free access to the Terrace where we can get drinks and see a nice view of NYC.

Family

2/10

Poor

18 Jul 2026

David patrice

Our stay was extremely disappointing. We all ended up with bed bug bites after staying at this hotel, which completely ruined our trip. On top of that, clothing was taken from the closet during our stay, and when we reported it, the staff were dismissive, unhelpful, and rude.
There were constant complaints from other guests at reception, which says a lot about the overall experience. The lobby and common areas felt chaotic and noisy, more like a busy train station than a hotel. Based on our experience, I would not recommend staying here.

10/10

Exceptional

18 Jul 2026

Jennifer

Had a great 7 day stay. Clean rooms, comfortable beds, Staff was helpful with all requests, Great location just steps from Subway, blocks from Central Park, Times Square and 5th Avenue.

Family

10/10

Exceptional

17 Jul 2026

Lauren

What a great 4-star plus find! Great location, fantastic reception (Carolyn) and doorman (George) staff and very good rooms! Convenient lounge, bar, and store.

We had 2 rooms for 3 nights and everyone was happy.

Friends

10/10

Exceptional

17 Jul 2026

Jan

Other than the rude and unfriendly man who checked me in and out, the cleaning staff and othes were great! Alex at the bar was so friendly and helpful plus he made excellent drinks. The location is great! Very near.Central Park!

Partner

2/10

Poor

17 Jul 2026

Patrice

Business Friends

10/10

Exceptional

16 Jul 2026

irma

I loved the place. It was clean , big and nice bar lounge areas. Staff was very pleasant and helpful. A great location too if you want to watch shows or walk up to Central Park

Friends

2/10

Poor

16 Jul 2026

christopher

They couldn’t honor our reservation and forced into a smaller room. The staff was very unaccommodating to the situation. We were even charged additional on top of our reservation for a lesser room, for amenities. The housekeeping staff was nice, but our room had terrible air-conditioning, the bathroom was moldy, and we found previous occupants contacts and contact cleaner in the bathroom drawers.

Family_with_children

10/10

Exceptional

16 Jul 2026

Katie

Would have liked to have a fridge in the room. Everything else was great

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Adelina

This was a great hotel in a perfect location with everything we needed. Definitely recommend.

Family

8/10

Excellent

16 Jul 2026

Christopher

I really liked the room that we stayed in, the only reason I gave it 4 stars instead of 5 is because it was a delay getting my room. I eventually received a upgrade to the sister hotel West House

Family

10/10

Exceptional

15 Jul 2026

Marlo

Really nice , close to time square

Partner

10/10

Exceptional

15 Jul 2026

Keyna

Great location. Clean building. Walkable to many main attractions.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Monica

Great location. It was comfortable. I'd like I could stay more time.

Friends

10/10

Exceptional

14 Jul 2026

Kacie

Clean room. Close to everything.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Rebecca

Outstanding location!!! Easy walk to Central Park, Rockefeller Center, Lincoln Center, and Times Square. Starbucks and Carnegie Diner are steps away.

I stayed for 1 night while in town for a concert. The bed was very comfortable. Room was quiet. But the bathroom had mildew on the shower curtain, which was a turn off. Otherwise, it was a very enjoyable experience.

Partner

6/10

Pleasant

14 Jul 2026

Allison

This was a well located hotel but it is looking very tired. Parts of the room were not very clean and so old that it was not comfortable. The air conditioning was very loud, but worked fine. Staff were very friendly but the hotel really needs new carpet and an upgrade.

Partner

8/10

Excellent

14 Jul 2026

charles

Everything was nice.

Partner

8/10

Excellent

14 Jul 2026

Thomas

It has a great location. The bathroom was small and shower even smaller. I noticed some mold in bathroom sink and shower.

Partner

4/10

Poor

14 Jul 2026

Dennis

Stayed 4 nights. Check-in counter personnel had no eye contact! No customer service at all! Not even a single smile! The room smelled like mold. The carpet is dirty. The bathroom has mold and smells like mold! Water pressure is also poor. On the first night, I requested pillows, but they never came. 2nd night, I requested pillows, they never came. Guest services called and said they would expedite them, but they still never came, so we never followed up!!! The only good thing that I can say is the location! It is close to Central Park, establishments, and the subway!

Family_with_children

2/10

Poor

13 Jul 2026

Tonoa

Do not stay here!! When we arrived several members of the staff were rude, dismissive and unhelpful. I Tried to speak with the manager and he was also unhelpful. When the second manager looked it up, miraculously the issue was fixed and she found no error, after being delayed check in for 30 minutes. When I got home I realized I was charged an extra fee. When I called I was hung up on and left on hold several times before I was able to speak to anyone. Again, they were unhelpful and dismissive. Eventually I was told the fee was a smoking fee. I do not smoke and the room did not smell like smoke!! The only resolve I was given was them telling me to send an email and or dispute the charges that should have never been charged in the first place!!

Friends

4/10

Poor

13 Jul 2026

Jasmine

Was really disappointed in the room. It was old, paint chipping, the bathroom sink had mold. The air conditioner didn’t turn off. When you walk into the hotel you would expect so much more for the actual rooms. It was dirty and old

Partner

10/10

Exceptional

13 Jul 2026

Michael_

Great staff and super room.

Partner

2/10

Poor

13 Jul 2026

Marisa

They double charged us the same amount we paid for the stay, they said it was only a deposit but then change the amount and billed us again!! No one is helping us at this time, not hotels app or the hotel!!

10/10

Exceptional

13 Jul 2026

Maurice

We were 'upgraded' to Westhouse next door where we found the staff were extremely friendly and kind. The breakfast and snack/meal/drinks in the Terrace were excellent.

Family

8/10

Excellent

13 Jul 2026

Michelle

Very small bathroom - not as clean as it should have been

Friends_and_family Friends

8/10

Excellent

13 Jul 2026

Rasheda

The bathrooms are tiny and the door is too close to the ground which makes it hard to close. No refrigerator in the room. The breakfast is expensive for the limited selection that they have. But overall it is a nice hotel. Easy check in and check out.

Self

10/10

Exceptional

12 Jul 2026

Aida

Nice , clean , big rooms , friendly staff
Access to public transport

Family_with_children

10/10

Exceptional

12 Jul 2026

Melissa

The room had signs of wear and age, but provided what we needed: a comfortable bed, convenient location and on site restaurant. The food at the restaurant was very good and the service of all staff at the hotel was wonderful.
Central Park, Time Square within walking distance and across the street from Carnaghie Hall! It was an approximate $100 ride from EWR as there is no shuttle.
Would stay again!

Family

2/10

Poor

12 Jul 2026

EUGENIO

One half stars hotel. Beware

Family_with_children

6/10

Pleasant

11 Jul 2026

Ryan

Great location however property needs some love. Missing some key essentials in the room (wash clothes, hand soap, short 1 pillow).

Family_with_children

6/10

Pleasant

11 Jul 2026

Morgan

Hotel was in certain levels of disrepair with chipped paint. The shower did not have cool water even that was in the dead heat of New York Summer. I called the front desk and ask for a Band-Aid. They told me it was coming but after an hour of waiting, I realized it was never coming. The elevators broke at one point and there was always a long line for them. The hotel was full of tourist, so if you’re on a work business trip, I don’t recommend it.

Self

6/10

Pleasant

10 Jul 2026

Patrick

While this hotel probably has the most central location for our purposes, we encountered several things that dampened our enthusiasm for this establishment.

The first room we were given had a very \"lumpy\" mattress. When my wife requested a room change, the staff was very helpful and gave us another room with a much more comfortable mattress.

We did find that the carpet in the room probably deserves to have a proper shampooing.

During our trip, we encountered two days with quite heavy drizzling and unseasonable cold weather, something we did not prepare for. When we asked to borrow umbrellas from the reception, we were told that the hotel does not provide such amenities.

In our travels, every hotel we have stayed in provided umbrellas for the use of guests. To us, this is a very basic item to offer. I hope that the hotel would consider this comment.

Again, the hotel does have much to offer, not the least of which is its central and very convenient location.

Business Friends

10/10

Exceptional

10 Jul 2026

Siuska

I had a wonderful stay at this hotel. The cleanliness was excellent, and the rooms were very spacious and comfortable. The staff was always friendly, welcoming, and helpful throughout my stay. Their kindness made the experience even more enjoyable. I would definitely recommend this hotel and would be happy to stay here again.

Friends

10/10

Exceptional

10 Jul 2026

Virgilio

Buena ubicación, personal atento.

Self

8/10

Excellent

10 Jul 2026

Mary

Our only issue was that the ac in the room was not working very well and at 2:30 in the morning out still felt like it was almost 90+ degrees in the room like it was outside. The issue was fixed promptly.

Family_with_children

10/10

Exceptional

09 Jul 2026

Chris

Had a great stay. We liked the proximity to everything and metro station.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Mirelia

The hotel was very central, great area. The property was very well maintained, room was very clean and the staff was very helpful. Would stay here again.

Friends

10/10

Exceptional

09 Jul 2026

Mike

Amazing hotel in a quiet setting.

Partner

10/10

Exceptional

09 Jul 2026

Susan

Very nice hotel in the middle of it all. 3 blocks to Central Park and 5 blocks to Times Square. Subway entrance is on the same block.

Friends

8/10

Excellent

09 Jul 2026

Jared

Room was spacious, bed was comfortable, location was excellent! Room was a little dated, and the bathroom smelled odd. This hotel feels like the bottom of the barrel for 4 Star hotels, but it still earns the distinction of being a 4 Star hotel.

Partner

8/10

Excellent

09 Jul 2026

Loni

The location was everything!! It’s very convenient and relatively easy to Uber to and from.

Partner

8/10

Excellent

08 Jul 2026

Gaute

Liked the location and friendly and helpful staff, especially the concierge.

Disliked that the lobby bar / sitting area behind check in counter was left messy all day from Sunday night into (at least) Monday night.

10/10

Exceptional

08 Jul 2026

Kristin

Excellent location and comfortable beds

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Michael

Felt like home, very quiet and serene.

Business

10/10

Exceptional

07 Jul 2026

Herman

All was okx. Xxx xxx. Ddcddddddddddd

2/10

Poor

07 Jul 2026

Jose

Our stay was disappointing, particularly given the hotel’s rating. The toilet was clogged, and despite repeated requests, staff took a long time to resolve the issue. Toiletries were also not refreshed, which created an unnecessary inconvenience during our stay.

On two separate nights, we had to stay up late waiting for basic service: first for shampoo to be delivered, and then the following night for the toilet to be unclogged. We were also informed that this is apparently an ongoing issue due to soaps being flushed down the toilet. Overall, the experience did not meet the standard we expected from a hotel of this caliber.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Daniel

Park Central Hotel is great if you need to be in that location. New York has so much to offer wherever you are. I had stayed at a nearby property in February and wanted to try something different, and I'd probably go back to that hotel as the rooms were substantially much much larger.

Self

4/10

Poor

06 Jul 2026

Rosanne

The 1 elevator going up to our room was always busy and congested. It took forever to get into or out of our room. The lobby store closed sporadically during the day. Ice machine on our floor was broken. Did not change our sheets the first night. Thx second day I stripped our sheets to make sure they changed them while we were gone that day. Came back only sheets on the bed and no blankets or comforters. Had to call the lobby which took forever because they don’t always answer the phone. The 3rd day we were there, they didn’t clean our room at all. After comin back from a long exhausting day, we had no clean towels and overflowing trash cans. The room was extremely small. The beds and pillows were hard and uncomfortable. I will not stay here again.

Friends