The Pearl Hotel

United States , New York Area - NY
New York, 233 West 49th Street, 13 2
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75 reviews shown

10/10

Exceptional

04 Mar 2026

Daniel Garcia

Great experience

Family_with_children

10/10

Exceptional

02 Mar 2026

Ian

Phenomenal service all around from the front desk to the pool attendant (Chris - he’s the man!) and everywhere in between. Can’t imagine staying anywhere else next time we visit.

Partner

10/10

Exceptional

25 Feb 2026

Zena

The two rooms we booked were very well-appointed - comfortable, lovely decor and spotlessly clean. The hotel is in a great location - a very short walk to the beach, plus local cafes and restaurants. We very much enjoyed our stay at the Pearl Hotel and we were made to feel very welcome by the staff - almost like part of the family! We're already planning a return trip to stay at the Pearl Hotel again later this year.

Partner

8/10

Excellent

25 Feb 2026

Whitley

Staff is excellent, facilities a bit dated and tired, and not perfectly clean. Very friendly staff.

10/10

Exceptional

02 Feb 2026

andra

We had the best experience

10/10

Exceptional

18 Jan 2026

Jeff

Great property - top shelf staff.

10/10

Exceptional

09 Jan 2026

Stephen

Beautiful room in a great setting. The staff was friendly and helpful.

Leisure Partner

10/10

Exceptional

28 Dec 2025

Annette

Beautiful room and wonderful amenities! Staff very helpful.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Joseph

Attentive staff, excellent location, beautiful location.

10/10

Exceptional

11 Dec 2025

Dennis

Very clean and the staff was very pleasant and helpful.

Leisure Partner

10/10

Exceptional

05 Dec 2025

Edward

Beautiful hotel and amenities

8/10

Excellent

04 Dec 2025

Curtis

The staff is OUTSTANDING! We had the absolute best service we've ever experienced. From front desk - to waiters - to valets - to housekeeping - EVERYONE was very proactively involved in making sure our stay was perfect. The location is also excellent, with easy beach access, and lots of shops and restaurants within walking distance. A HUGE BONUS was the FREE valet parking! We've never experienced that before!!

The only downside is the hotel itself. It's a bit old, and while it still feels somewhat luxurious, it comes across as pretty dated. The marble floors have cracks, the furnishings are pretty old school, and the overall vibe is a bit dark and heavy.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Carrie

Loved our stay the kind staff and clean rooms and the views and surrounding amenities!

Leisure Partner

10/10

Exceptional

17 Oct 2025

Lita

Service at the hotel was great except for the rooftop bar. The service there was terrible but great in the rest of the hotel. The staff was super friendly and the hotel was beautiful.

Partner

8/10

Excellent

14 Oct 2025

Carmen

Nice and clean room (#308), but I thought the room was configured oddly because the bed blocks the door to the balcony. I would have positioned the bed the other way around (but that's just me). Staff are very attentive and seem to enjoy and happy with their job. Although our room was facing the main street, it was very quiet. The beach is perfect for swimming, very calm/very small waves and clear water.

Leisure Partner

10/10

Exceptional

01 Oct 2025

James

excellent staff

10/10

Exceptional

22 Sep 2025

Tan

Very goof !

10/10

Exceptional

18 Sep 2025

Madelyn

Very beautiful hotel with great attentive staff steps away from the beach.

Leisure Partner

10/10

Exceptional

27 Aug 2025

Rachel

Amazing perfect wonderful experience. Was treated like an absolute queen for my bachelorette opening night!!!

Leisure

10/10

Exceptional

24 Aug 2025

Nicholas

Book the trip!

We cannot thank the staff enough for making our trip so special. This hotel is beautiful and the service is top notch. Book the trip!

Friends_and_family Family

10/10

Exceptional

24 Aug 2025

Christopher

This property is very nice, the staff and service is spectacular and the location can't be beat.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Chris

Nice service, experience and food.

Leisure Partner

10/10

Exceptional

04 Aug 2025

heejin

Traveling in the U.S. for 3 years. Best service. Best hotel. I highly recommend it. The most memorable hotel

10/10

Exceptional

31 Jul 2025

Vladimir

The Pearl at Rosemary Beach is a fantastic property with excellent service. Beach, dinning, shopping, etc, everything within 2 minutes walk.

Leisure Partner

10/10

Exceptional

17 May 2025

Frank

First time here and the area is unique and we really enjoyed it. Walking out of the hotel and being surrounded by shops and restaurants and no cars was a treat. Great dining options. Hotel staff generally were 100% on top of things. Always smiling and helpful. Only thing was that our complimentary keurig was not replaced twice. We called downstairs and they actually sent us a nice fresh pot of coffee. Other thing was that we booked a town view and were given a room with a view of the back of other homes. I mentioned it and they said that it qualified as town view. Ugh. Otherwise it was great. Concierge was always helpful. Thanks Wendy Rooms are spacious and plenty of drawers. Nice robes beach bag with towels for beach. Yoga mat in room. We plan to be back.

Leisure Partner

10/10

Exceptional

14 May 2025

Igor

Beautiful

Leisure Partner

10/10

Exceptional

17 Mar 2025

Alisa

Everything was top notch! I definitely want to stay in this hotel in the future!

Friends_and_family Family

10/10

Exceptional

04 Feb 2025

Lynette

The hotel was very clean, well maintained and well equipped. The location is also very centrally located and every place is pretty much of a walking distance. Very close to the beach and has beach access. The staff were very kind, welcoming and friendly. I also got text messages to check on my stay during the days I was there or to tell me that I have missed the nightly snacks/treats since my privacy light was on and that it was available anytime I would want to. I barely give reviews on my stay but I had to for this one since I highly recommend this place! Thanks Pearl Hotel and Hotels.com

Friends_and_family Family

10/10

Exceptional

20 Jan 2025

Candace

The best experience

10/10

Exceptional

05 Jan 2025

Brian

Absolutely beautiful property. Staff even better. Could not have been more accommodating and friendly. Amy at the front desk is a complete pro and proactively identifies wats to make your stay more enjoyable.

Perfect location. Small little additions like homemade pimento cheese and fresh baked cookies delivered to your room is a really nice touch.

Spa, roof top bar and nice pool. Cannot more highly recommend the Pearl!

Looking forward to our next visit.

Leisure Partner

8/10

Excellent

22 Dec 2024

Scott

Heart of Rosemary Beach. We would stay there again, But we didn’t use the facilities.

Leisure Partner

10/10

Exceptional

11 Dec 2024

Ying

Will stay at Pearl again

Have been wanting to stay at Pearl forever. Finally was able to get a room this time. Enjoyed our experience very much.

Friends_and_family Family

8/10

Excellent

10 Nov 2024

james

Nice hotel in a charming town.

The town is charming, the hotel is nice. It’s probably the best place to stay in the area. We had a bad view and they tried making it up to us, but the hotel was full. The room was nice, baths are a bit dated with beige marble, but overall a good value for relatively lower priced rooms.

Partner

10/10

Exceptional

07 Nov 2024

Katherine

From the moment of arrival, the staff was warm and welcoming. The restaurants had delicious food and drinks. Highly recommend and will be staying again!

Leisure Partner

10/10

Exceptional

18 Oct 2024

Ronen

Great !!

10/10

Exceptional

07 Sep 2024

Christopher

Boutique hotel. We really enjoyed staying at this property. Will stay again.

10/10

Exceptional

25 Aug 2024

James

Excellent Property. Would definitely stay again!

10/10

Exceptional

18 Aug 2024

Frans

Friendly, attentive staff. Convenient with high quality room service and a very good restaurant on site. Nice shopping areas close by along the covered walkways. Will definitely do The Pearl again.

Leisure Partner

10/10

Exceptional

15 Aug 2024

Kim

Top Notch Service

There’s a reason the Pearl has won so many awards. Not a detail is missed and service is above and beyond. This was our second stay and we can’t wait to return again.

Partner

10/10

Exceptional

19 Jul 2024

Elizabeth

Amazing property, and staff was behind welcoming and kind. One of my top hotels!

10/10

Exceptional

19 Jul 2024

PAMELA

Unique beach hotel experience.

After staying at many beach hotels up and down the Florida coast I can say with experience and certainty that The Pearl Hotel is a rare jewel. From the minute that you step out of the car until the moment when you have to regrettably leave their employees treat you like royalty. I wish I could have read their names tags because the customer service was over the top spectacular offering genuine smiles and a real and true helpfulness that made you feel special and happy to be sharing the hospitality of their auberge. The town is truly unique as it transports you to the feels of a small European village beside one of the most gorgeous beaches in Florida. The hotel restaurant Havana Grill has combined extraordinary Cuban cuisine along with a cozy ambiance that takes you back in time to the atmosphere of a quaint little bistro that makes you forget the modern day chaos. The whole vibe of the hotel is warm, friendly, and welcoming. The rooms were amazingly clean and offer great views from their cute little balconies. They provide all the added extras to make you feel personally pampered from homemade cookies to cleaners for your glasses. The soap and shampoo smell divine and the beds are heavenly comfortable. They have a beautiful pool and spa. They offer bikes for riding around the area along with friendly suggestions from the caring staff. I cannot say enough good things about this unique gem of paradise along the Emerald coast.

Partner

10/10

Exceptional

18 Jul 2024

PAMELA

Extraordinary and Unique beach hotel experience.

I have stayed at many hotels up and down the Florida coast so I can say with experience and certainty that The Pearl is a true hidden gem. From the minute you step out of your car until the sad moment when you have to leave you are treated like royalty. The customer service is over the top spectacular with the most genuine smiles and a real helpfulness that make you feel special and happy to be sharing the hospitality of their auberge. The town is truly unique as it transports you to a European village with one of the most gorgeous beaches in Florida. The hotel restaurant Havana Grill has combined extraordinary Cuban cuisine with an ambiance that takes you back to the feeling of a quaint little rum bistro back in Cuba. The whole vibe of the hotel is warm and friendly. The rooms were amazingly clean and provide you with all the added extras to make you feel personally pampered from homemade cookies to cleaner for your glasses. The soap and shampoo smell divine and the beds are heavenly comfortable. I cannot say enough good things about this hidden slice of paradise along the Emerald coast. Except that I cannot wait to go back...

Partner

10/10

Exceptional

13 Jul 2024

Robyn

It's all the special little touches

We stayed over for just one night. We are local and wanted a mini get away for our anniversary. The personal touches we experienced exceeded our expectations! Everyone was so friendly and made us feel very special. Kimmie at check-in was awesome. She asked the reason for our stay and once we got to our room she sent up a very sweet card and bottle of champagne. There were several more surprises you receive as a guest, but I don't want to spoil it for anyone! Our room was very comfortable and large. The balcony view of the cobblestone street is beautiful. The beach and pool amenities including chairs, sunscreen, aloe, towels, and water were also very nice.

Partner

10/10

Exceptional

01 Jul 2024

Mike

Amy at check in was great. The young man who greeted us at valet was fantastic when we got here and every time we ran into him on property. I wish I remembered his name but he is an asset to the property for sure.

Leisure Partner

10/10

Exceptional

09 Jun 2024

Lorraine

The elevator was broken for the elderly to get to rroftt

10/10

Exceptional

02 Jun 2024

Stephen

Easy access to beach

Business_and_leisure Partner

10/10

Exceptional

02 Jun 2024

Stephen

Great experience at a family friendly resort

Leisure Partner

10/10

Exceptional

20 Apr 2024

Eric J

The Staff and the property were fantastic, definitely would go back

Leisure Family

10/10

Exceptional

06 Apr 2024

Silvia

This is an amazing hotel.
Staff is courteous.
Hotel is super clean.
Leas than a minute to get to the beach. Walking distance to many great restaurants.

Leisure Family

8/10

Excellent

22 Mar 2024

Jerry

Pearl Hotel

The pool was closed 3 of the 4 days as they were finishing a remodel. It seemed the staff was not ready for the main season starting. (March spring break) Wonderful people like Ben but service looked overwhelmed.

I will go back in September to try it again. Wonderful place.

Friends_and_family Family

10/10

Exceptional

03 Feb 2024

Carolyn

Such a lovely hotel with views of the Gulf and an extremely friendly staff. Can’t wait to return when the pool is refinished!

Business Self

10/10

Exceptional

28 Jan 2024

Sheena

Beautiful! Excellent customer service! Walkable to everything in Rosemary Beach or hop on a bike cruiser (provided by the hotel) and head to Alys Beach! Can’t wait to come back!!

Leisure Friends

8/10

Excellent

04 Jan 2024

Jeffrey

Great location

10/10

Exceptional

03 Jan 2024

Sherri

The Pearl is an amazing, special place.

This is our fourth stay at the Pearl. The front desk had someone “new” at the front desk so check in was not as efficient as it normally was in prior visits. I did receive a phone call after we had left stating that our credit card information had not made it into the system for payment of resort fees. I called immediately and was told an email link had been sent to me to pay. This was not correct information. I received another call with a voicemail. The timing was not good due to it being the holidays and my hosting my husbands birthday celebration. I contacted the Pearl on the 1st normal business day and when I asked for the person who had left the voicemail I was told he wasn’t there but could I hold. I asked for how long. The young lady said she was going to find someone else and I asked to go to voicemail since I had called during a break at my work place. I eventually hung up. I received another call from the gentleman who had left the message and described the experience and the hassle this had caused. He apologized, promised to provide training, and correct the errors. He very generously comped the resort fee and asked that we know they appreciated our returning several times. Outstanding result without asking. The Pearl itself is a beautiful, well maintained, spotless, hotel. So much to do within walking distance that we never even called the valet until we were leaving. Truly a treat and a pleasure to stay here.

Partner

10/10

Exceptional

25 Sep 2023

dave

Excellent everything. Beautiful room. Incredible views. Spectacular beach. All personnel were wonderfully friendly and helpful. Every request granted with smiles. The best beach chairs with umbrella to look at the nicest beach.

Leisure Family

10/10

Exceptional

19 Sep 2023

JOhn

Excellent

Leisure Family

10/10

Exceptional

24 Aug 2023

Dawn

This hotel was amazing! The customer service was exceptional!!!

Business_and_leisure

10/10

Exceptional

20 Aug 2023

Dawn

This place is amazing!!! We stayed 3 days longer because it was so wonderful!!!

Business_and_leisure

10/10

Exceptional

18 Aug 2023

Lourdes

We had a wonderful stay at the property. We are thankful for the service provided, especially the valet staff in solving the mystery of the car chargers. You are really the best!

Leisure

10/10

Exceptional

11 Jun 2023

jolene

VACA

WONDERFUL CUSTOMER SERVICE!

Partner

10/10

Exceptional

04 May 2023

Ron

The staff at the Pearl was excellent.

Partner

10/10

Exceptional

08 Apr 2023

Jill

Beach Fun Classy

Staff from valet to reservations to servers were all EXCEPTIONALLY friendly and welcoming. Anything you needed was taken care of. Hotel lovely!

Friends_and_family Family

10/10

Exceptional

01 Apr 2023

Karen

Exceptional service by all. Luz was amazing at check in and front desk. Valet was nonstop willing to help. Michael G was phenomenal. We can not wait to go back. Top tier service.

Leisure Family_with_children

10/10

Exceptional

12 Feb 2023

Robert

Amazing Experience

Amazing experience all around. The food, cocktail's, staff, room were perfect and of course amazing hospitality.

Business

10/10

Exceptional

02 Feb 2023

Larry

All good

Business

10/10

Exceptional

31 Jan 2023

Bernard

5 Star service, food and cleanliness. Will stay there again.

10/10

Exceptional

11 Jan 2023

Shannan

Amazing Hotel

The Pearl is an amazing hotel with the greatest customer service from check in until check out. Will definitely be back!

Partner

10/10

Exceptional

02 Jan 2023

michael

🌟🌟🌟🌟🌟

This place is wonderful.

Partner

10/10

Exceptional

22 Dec 2022

Jonathan

Great job

Leisure Family

10/10

Exceptional

14 Nov 2022

Robin

My stay was amazing and relaxing.

Self

10/10

Exceptional

05 Oct 2022

Romaine

We had a wonderful stay at the Pearl. In addition to a nice restaurant they have an excellent jewelry store. My girlfriend really enjoyed the pearl necklace I gave her!

Leisure Partner

10/10

Exceptional

30 Aug 2022

Eugene

Fantastic in every way!! From the curbside valet to the front desk to housekeeping! All excellent!! Thanks!!

Business_and_leisure Partner

10/10

Exceptional

20 Jul 2022

Jeannette

Liked complimentary valet, complimentary drinks and water in refrigerator, comfortable bed, great shower and beautiful room. However, air conditioning broke in room and hotel the morning we left so it was warm in room when we got up.

Leisure Partner

10/10

Exceptional

07 Jul 2022

Daniel

This is my wife and I’d favorite hotel! It’s incredible in every way.

Leisure Partner

10/10

Exceptional

16 May 2022

Lisa

Beautiful property and location!