JGSTAY - Times Square

10/10

Exceptional

12 Jul 2026

Isabela

Perfect stay for 2 people. The bed was big enough, comfy & clean. We were up the 4th floor and the only downside is the steep stairs. No elevator which was perfectly fine because I knew what I had signed up for!! So many food options around!! Would definitely stay again!!

Partner

8/10

Excellent

12 Jul 2026

Christopher

Nice stay. Great location. Just be aware that it is a walk up with no elevator. So the 5th floor rooms are a little bit of a climb.

Partner

10/10

Exceptional

12 Jul 2026

Stephanie

This was perfect for my quick overnight right in the heart of the city. Very basic…beds and bathroom. Very innovative use of small space! Was clean and well maintained. Staff was kind and helpful. Took advantage of paying $5 cash to leave bag after checkout, which was very helpful. And had a place for a quick potty break when went to pick the bag up.

Friends_and_family Family

4/10

Poor

09 Jul 2026

Royea

Our rom was really small which is somewhat expected. The bed was mostly comfortable but one person has to crawl to the other side. There were no elevators and carrying luggage up 4 levels of really steep stairs was crazy. If you ask they will help but it’s limited. The man who helped us at check in was not personable at all. It was clean and there was a nice warm shower and a great air conditioner. A one night stay was manageable but more that that would be a bit rough

Business

4/10

Poor

06 Jul 2026

Rarida

Shopping, entertainment are nearby. But the service is bad

Friends

4/10

Poor

01 Jul 2026

Evan

Good for travelers on a budget and willing to compromise. Clean and comfortable bed. But lacking many things you might expect at a hotel, such as an elevator, wifi, and housekeeping. Small rooms with few amenities.

Self

6/10

Pleasant

01 Jul 2026

David

The staff was helpful, the bed comfortable, the AC in the room was good, and the location suited my needs well.

However, the common areas, such as they were, were tired and worn; the bedside sconces (lights for those not sure) were entirely missing (see photo), so the overhead light was on, or you were in the dark; despite quiet hours, there was a lot of noise before 5 am as one set of guests checked out, and the bathroom floor did not feel clean.

Self

8/10

Excellent

29 Jun 2026

Janice

This hotel is equipped with the basics needs of most hotels. It is very compact but well-designed. With no elevator, it poses a challenge for those of us who are 70-plus who experience mild mobility issues at times. It is a great value and in a convenient location.

Friends_and_family Family

6/10

Pleasant

27 Jun 2026

Beula

Shops nearby

Family

2/10

Poor

27 Jun 2026

Andres

Nothing good about the stay, super bad

6/10

Pleasant

27 Jun 2026

Kionna

It’s a walk up, day time staff was rude.

Self

10/10

Exceptional

26 Jun 2026

Selena

This was in a perfect area in Times Square! We could really walk everywhere. The room was small but it was good for the price we paid. There was one guy working the front desk most of the time while we were there and he was so nice! There are no elevators but he offered to help carry our bags up the stairs. But yeah, no elevator so be prepared to climb stairs. It was nice and clean when we arrived. No one comes to clean the rooms unless you request them to, which I liked. It was a great stay and I would definitely stay again.

Friends

6/10

Pleasant

24 Jun 2026

Lawrence

Fantastic location to enjoy everything that Broadway has to offer. Our biggest challenge was the lack of an elevator, although the staff was really helpful to assist with our luggage. Otherwise the room was clean and comfortable and tiny. All in all it was a great value!

Friends

6/10

Pleasant

24 Jun 2026

Stedmon

Great location for a great price right off Times Square. Only downfall to me was this hotel didn’t have any elevators.

Self

10/10

Exceptional

24 Jun 2026

Cindy

Great hotel! There is a great lounge with coffee, tea and filtered water. The room is small, but you can stay in times square for a fair price. You can get numerous trains nearby and get anywhere in the city. It is a walkup, so be prepared. If you can't handle stairs, this isn't for you.

Partner

4/10

Poor

18 Jun 2026

Brandon

The room is really small so plan accordingly. My wife and I kept bumping into each other in the room. Also the bathroom shower has no door. So the whole bathroom gets wet when you shower. Also staff didn’t pick up the phone for a whole hour straight when I needed towels.

Partner

6/10

Pleasant

15 Jun 2026

Arlene M

The site didn’t state that the hotel is walk up and no elevator which is very inconvenient for elderly like me. Had I known it to be walk up place I wouldn’t have selected it.

Family

8/10

Excellent

15 Jun 2026

Kaitlyn

Super tiny rooms, good for 2 people. No elevator though, so if you have asthma notify the property way in advance!

Partner

10/10

Exceptional

13 Jun 2026

Joseph

Room was small (but not cramped). It was very clean and modern, and the bathroom / shower were great! In a perfect location for theatres (on 8th Ave, between 46th and 47th). Lots of food options nearby, and only a few blocks from Times Square. Very friendly staff. Water and coffee available for free. Only possible hitch . . . no elevator! So if you are good with taking the stairs, this place is wonderful! (there are even signs saying that taking the stairs is good exercise, and good for the heart and legs!) Overall, great place!

4/10

Poor

12 Jun 2026

Jinsook

th

4/10

Poor

11 Jun 2026

Doug

This hotel does not have an elevator.
If you stay on a low floor because of there being no elevator, you can literally hear and feel the subway running underneath.
And, the Air Conditioner did not work well.

Self

2/10

Poor

08 Jun 2026

David

Warning-do not stay in this hotel. There is no mention that there is no elevator in the discription. It is not handicap accessible and if you're like us and given a 5th floor room it is 10 flights of steps you will climb. Try doing that with your luggage climbing. The room is tiny and the water from the shower leaked all over the bathroom. It isn't worth $20 let alone the money we paid.

Partner

10/10

Exceptional

07 Jun 2026

ansumana

my go to if i have to stay in the city

Business Partner

6/10

Pleasant

06 Jun 2026

Kory

The room was quite small but the bed was comfortable and the air conditioner worked well. The bathroom was a wet room design, so water easily went beyond the shower. Fortunately it stayed mostly on the floor, so I used an extra towel to dry it off (I hate my feet getting wet when I come back in the bathroom to do something). I was annoyed that they demanded a $5 charge to leave my bag the day of check out. I search for that service when booking a room and saw nothing about a charge in the listing. The biggest reason I will not stay here again is that there is no elevator and my room was on the fifth floor. I definitely did not see that in the listing. I think that kind of information should be blazened across the top or be in the title of the listing. Fortunately I only had a backpack, but I didn't enjoy climbing all of those stairs after walking around the city all day. They put signs in the stairwell about how climbing stairs is better for you. Oh, please. That did not help my annoyance at all.

Self

10/10

Exceptional

05 Jun 2026

Kathryn

Great location, easily walk to Times Square, the Theater District, plenty of restaurants, etc. The room is a great use of space and clean!

Partner

8/10

Excellent

03 Jun 2026

Aref

Budget hotel - very clean - no elevator no amenities - narrow staircase- 4 floors

Self

8/10

Excellent

03 Jun 2026

ellen

Clean room, air conditioner good

Self

10/10

Exceptional

02 Jun 2026

Will

Property was clean and well maintained, a great value in the center of the world.

Partner

2/10

Poor

01 Jun 2026

Denard

Disgusting place

Partner

8/10

Excellent

01 Jun 2026

Michelle

Solid, clean, can't beat the price. location is good. It's a walkup--and I was 5th floor so just be prepared for that but they will help you with your luggage up the stairs. They are friendly and dependable.

Self

10/10

Exceptional

31 May 2026

fanny

Everything was perfect. Room small but i was alone so no problem !

Self

8/10

Excellent

28 May 2026

Debra

Great value for the price. It is a lot of stairs! But for a quick trip, I’d go back. Like the edgy decor, and very comfortable bed

Self

10/10

Exceptional

28 May 2026

Ashley

Easy check-in process. The property is extremely clean and the bed was very comfortable!!! AC worked perfectly 👌 definitely will come back for a stay.

Family

2/10

Poor

27 May 2026

Barrie

I had a medical emergency and was forced to cancel my trip. While the airline was courteous enough to refund my money, this hotel would not, despite being given 3 days notice. Per their website, there were still rooms available. They certainly would not have lost money on me by issuing a refund. But they have definitely lost any future money they would have received from me. If the hotel management reads this - I have family in NYC. That's why I was going. There was a family event. There will surely be more. And you will surely not be getting my money.

10/10

Exceptional

25 May 2026

Corwin

It was a great stay. Clean and the staff was very helpful!

Partner

10/10

Exceptional

25 May 2026

Donyelle

Conveniently located.

Family

10/10

Exceptional

24 May 2026

Iris

Me encantó muy céntrico y cómodo, volvería a hospedarme ahí ya que todos los lugares a visitar me quedaban cerca.

Self

10/10

Exceptional

23 May 2026

Spring

This hotel is perfect for someone spending time at the theater or in Midtown and wants an economical choice. I stayed in a double-bed room which a perfect amount of space for a solo traveller. Plenty of space under the bed for storage. Shampoo and body wash provided in the room. A refrigerator was available in the room though a microwave was provided in the basement lounge. Coffee/tea provided on each floor in a common space. No elevators. Will stay again. Though it was a busy area, I didn’t notice noise outside (sirens, of course) except the subway which sounded like thunder (no loud, screeching noises). Location cannot be beat - theaters, a block off Times Square, major tourists attractions within walking distance, 5-10 minutes from subway station.

Self

10/10

Exceptional

22 May 2026

Wendy

The twin bunk bed room room was small (as expected) but very organized and clean, and soundproof, which was great after a very busy day. It took effort to climb 5 flights of stairs but we knew in advance that there was no elevator--this could be an issue for people with larger luggage or with bad knees. The room was well designed and you can tuck your suitcase under the lower bunk. I did not check out the amenities in the baseament but was glad to get coffee on the second floor lounge. We will return!

Friends_and_family Family

6/10

Pleasant

21 May 2026

Scott

This property is as basic as it gets. The rooms are tiny but very clean and the property is in a great central location steps away from Times Square.

My “window” looked out into a black cavern coated in pigeon droppings with pigeons flapping about and cooing day and night. If I looked up and craned my neck, I could see daylight.

It’s an old pre-war walk up, so be prepared to hike up the stairs because there is no elevator. The hotel was very clear about this on booking. The subway line runs immediately below this building and you can hear and feel the rumbling every time a train passes but the bathroom fan serves as useful “white noise”.

One nice touch is my bags were taken to my room and inside when I checked in (I put them in storage - I arrived well in advance of check in time). I found some staff unfriendly, particularly the guy who checked me in.

All in all, a basic budget spot that is close to theatres and all the sights and public transport. I doubt I’d stay here again because the downsides to it relative to other budget hotels is not reflected in the pricing…spring for the extra $30-$50 per night.

There is a nicely appointed common area in the basement and on the second level that has a water filling and coffee station. If you want daily cleaning, be sure to request that at the time of check-in. They asked me this, which I appreciated. Nothing annoys me more than hotels that are not transparent about this on check in and you come back to an unclean room.

Self

2/10

Poor

20 May 2026

Mehwish

really bad experience

Family_with_children

10/10

Exceptional

19 May 2026

Wilfredo

Air conditioning works perfectly, staff very kindly

Partner

6/10

Pleasant

17 May 2026

Diego

They dont have lifts so you need to carry your bags up to your room. Consider this. Front desk staff doesn't speaks other languages but english (except for one in the night that also speaks spanish) Besides that just english so be prepared with your translation app if you dont speak.

Self

8/10

Excellent

17 May 2026

Joseph

Great value.

Self

6/10

Pleasant

15 May 2026

Ashlynn

Clean room but very small. AC worked and nice for some place to stay close to the theaters but if you need anywhere else to sit other than the bed, good luck.

Friends

10/10

Exceptional

15 May 2026

Shelly

The property is well located-a few blocks from the subway and Times Square. Lots of restaurants and shops nearby. It was clean and safe. The staff was very friendly. It was mostly quiet with the exception of a few slammed doors and heavy walkers in the hallway at times. FYI- it does not have an elevator which wasn't an issue for me but might be for some and I don't feel like that is completely clear at booking. All in all, it was good stay and I would stay here in the future.

Self

8/10

Excellent

13 May 2026

Julie

Location was convenient to Broadway theaters. Very quiet for a hotel in the Times Square area. They carried my luggage up the stairs for me as there is no elevator. Highly recommend for a few nights in the city.

Family

10/10

Exceptional

13 May 2026

Kathy

Excellent area close to everything. Difficult at time to locate the front door as there is little signage. Next to a corner gift shop. Basic but very clean. You must be able to do stairs. I would go again.

10/10

Exceptional

12 May 2026

Samuel

Was overall very good! Close to everything you need! Good room for a solo traveller.

10/10

Exceptional

12 May 2026

Coty

Every staff member i interacted with was courteous and helpful. They went beyond what I would have expected, carrying my extremely heavy luggage up to the 5th level.

The room was well organized. I loved the bedside shelves.

I will recommend this place to friends!

8/10

Excellent

08 May 2026

Raymond

Clean and tidy. No elevators. Cute European feel.

Self

8/10

Excellent

08 May 2026

Karen

There is no elevator and I had to walk up to the 5th floor with my suitcase

Self

10/10

Exceptional

04 May 2026

Daniel

Overall very good! Only downside is there is no elevator. But we had a great time. Just something to keep in mind for older folks.

Partner

8/10

Excellent

04 May 2026

melianys

Great stay

8/10

Excellent

04 May 2026

william

To be honest, I booked this hotel to save money compared to to much higher rates in the same NYC neighborhood of Theater District. Glad I did. The only surprise was the fact of no elevator. I quickly adjusted to it. It felt like I was back in my New York days. Be sure to check out basement lounge and 2nd floor lounge. They are well maintained and helpful due to the smaller room sizes. The staff was always helpful, and polite, and courteous. This is an older hotel, renovated, and RIGHT in the middle of the theater district, so close to the shows I saw. Another plus, when you're in the hotel, the outs noise of crowded street is non-existent. I would gladly stay here again.

Self

10/10

Exceptional

03 May 2026

Tina

Every thing you could possibly need at an affordable price and in the perfect location.
If you have mobility issues ask for a room on the 1st floor before booking.

Self

6/10

Pleasant

02 May 2026

Aarti

Bathroom had many missing things, like conditioner. The sink drainage not accurate for a sink.
Staff was friendly.

10/10

Exceptional

01 May 2026

Gary

I really enjoyed my stay at this hotel. The room was small, but the perfect size for me as a solo traveler. The staff was friendly. The room was clean and the bed comfortable. The only downside is the lack of an elevator. I would definitely stay here again, so long as I can secure a room on the second floor

Self

10/10

Exceptional

01 May 2026

Christian

Simple clean room, no elevator

Friends_and_family Family

4/10

Poor

30 Apr 2026

Krishan

Not happy at all. No elevator. Had to take stairs to 5th flr. No lotion, hardly any amenities. Room has no space just the bed tp fit.

Partner

10/10

Exceptional

30 Apr 2026

R James

Newly remodeled very clean excellent location very small room no elevators 5 floors

10/10

Exceptional

29 Apr 2026

Robert

Room had individual heat pump style a/c that worked great. Small room but typical in this price range. Updated bathroom fixtures. The building is a 4 story walk up.

Self

8/10

Excellent

28 Apr 2026

Ada

Clean room, some of the staff was not that pleasant but others were nice and friendly. No cups or washclothes in room. The shower is very oddly situated with no curtain or door to prevent water from getting all over the bathroom. Could use more towels since the 2 provided were not enough to soak up the flood that occurred from taking a shower. Otherwise great value and close to restaurants and theater district.

Partner

10/10

Exceptional

27 Apr 2026

Andriy

We like this hotel.

Partner

6/10

Pleasant

26 Apr 2026

Krysta

The hotel itself is great. Perfect location, good security so there are no random walk ins from the very crowded time square, the decor was fun and varied, bathrooms small but functional and had everything needed & everything was clean.

HOWEVER, the thing that ruined this for us was the bed. It was so uncomfortable I woke up every hour with pain in my hips, shoulders etc. and so did my 10 year old. We extended our stay but stayed elsewhere, a 4 star hotel for just slightly more and would have been happy to stay at JG if not for that bed. If you’re going to be doing minimal sleeping this is definitely perfect though, can’t beat the price with what you get (if you can give up rest).

Family_with_children

10/10

Exceptional

22 Apr 2026

YARU

Minimalistic and tidy place. Andy, Kevin and Wilber at the reception desk were helpful and friendly.
Small room, with less space, but nicely decorated and practical.
Hotel is located close to Times Square. No breakfast included.
Enjoy!

Self

8/10

Excellent

22 Apr 2026

HUGH

Great price, location steps from theaters, the room was small, compact and cleverly designed to avoid one feeling cramped.
The downside is no elevator! I was on top floor- 5 flights up! Yikes! I would certainly consider a return but no more fifths floor.

Self

10/10

Exceptional

21 Apr 2026

Kimberly

First time staying in NYC by myself. Loved the hotel. Very clean and accessible to everything in Times. Comfortable bed and cute space for one. Staff was kind. Definitely will be booking this hotel again when I come back!!

Self

8/10

Excellent

19 Apr 2026

Donna

Air conditioning on so too cold. Staff brought a heater. No pool

Partner

10/10

Exceptional

19 Apr 2026

Jorge

Everything was great. Close to everything. Young lady in the morning during my check in was polite and helpful making me and my daughter welcoming.

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Mark

This hotel was perfect for our 3 days stay. The room was super clean and the bed was firm but comfortable. Front desk staff was very helpful especially the lovely woman who worked there during business hours. I believe her name is Cece. The hotel location was great with easy access to the subway. Surprisingly, you couldn’t hear the noise from outside in our hotel room which we were glad about.

Partner

10/10

Exceptional

18 Apr 2026

Ramilo

Clean rooms and friendly staff

Self

10/10

Exceptional

18 Apr 2026

Gloria

Everything you need and nothing you don’t. Room felt cozy, AC worked well, bathroom was immaculately clean. No complaints.

Self

6/10

Pleasant

16 Apr 2026

Hershell

The only good thing about this hotel with no elevator was that it was veryb convenient to all the places you needed to go †ø.

I was okay with my overnight stay unti someone knocked on my door asking me to turn my music down that I was playing on my phone!!!

Partner

8/10

Excellent

16 Apr 2026

Linda

Excellent location near Times Square. The room was spotlessly clean and comfortable. Tiny space but laid out perfectly. I’ll return next trip to NY.

10/10

Exceptional

14 Apr 2026

Briana

Very cute place, good location, would definitely stay again!

Self

10/10

Exceptional

14 Apr 2026

Janet

You can’t beat the location for convenience. It’s clean and the bed is comfy. The room is small but if you do NY right you don’t spend any time in it so who cares that your window is in an airshaft - especially when the room is quiet right off of 8th Ave. You can get hot water for a cup of tea and there’s a little fridge in your room if you need it. You have to carry your bag up the stairs - although you could probably get someone to carry it - and walk up and down the stairs a few flights to your room, so if you are ok with that it’s a nice little place to stay in the thick of midtown.

Self

4/10

Poor

12 Apr 2026

paul

5 floor walk up no ac left with a cough after a night sleep in 80 degree room. bathroom you can poop shower and shave without moving. idk if i got a horrid room for using hotels.com but it usually gets you a room by a elevators this but this place didnt even have one

Self

8/10

Excellent

07 Apr 2026

Marie

This is for the traveler who wants to be walking distance to broadway/Times Square action. The room is small, clean, and very basic but very comfortable for a night’s sleep.
Food and entertainment choices are plenty outside your door. Coffee and filtered water are available on the basement and 2nd level lounge.
No elevator so not recommended for those with mobility issues.

Partner

6/10

Pleasant

05 Apr 2026

Mike

I gave it a 3-star rating because of the bathroom, which is in the tiny room with a thin, plastic sliding door which had 2 inch gaps on either end. The toilet may as well have been in the room. No one wants to do their bathroom business with your partner 3 feet away. It's totally inappropriate and I would never stay there again. The room was nice and the bed as well. I get that the rooms are tiny but if that's the case invest in a thick, solid door so people can maintain their dignity.

Partner

4/10

Poor

04 Apr 2026

Todd

No A/C!!

No elevator!! 4th floor walk up

No lobby to speak of!

Partner

4/10

Poor

30 Mar 2026

Gina

No elevator, no help w luggage, mice in our second level room, only one set of towels provided for two people and 4 days

Family

10/10

Exceptional

29 Mar 2026

ansumana

Super clwan

Self

10/10

Exceptional

28 Mar 2026

Zulfequar

Very good

Friends

2/10

Poor

26 Mar 2026

Damion

There were no small washcloths they put me on the fifth floor with no elevator, but I should back up a little bit finding this place was terrible. There is no sign outside in the building is Black so for evening time arrival it is incredibly hard to find back to the property. The reason for staying close to Time Square is because of the comfortability of leaving your hotel room to go take a stroll in Times Square after taking a stroll in Times Square in around Manhattan walking up five stairs was tremendously hard several breaks so no I don’t think I’ll be staying here again

6/10

Pleasant

26 Mar 2026

christopher

The hotel is clean and small. The location is right in times sq. If you are there for a long weekend and want ro enjoy nyc on budget then it is ideal. There is no elevator. Just dont expect the Ritz.

Self

10/10

Exceptional

25 Mar 2026

Mayra Carolina

Yes shops are close so is Times Square air conditioning was perfect

Partner

10/10

Exceptional

24 Mar 2026

Max

NYC

Partner

10/10

Exceptional

22 Mar 2026

Daniell

Centrally located, a quick walk to times square, broadway and other tourist destinations!

Family

8/10

Excellent

20 Mar 2026

Daniel

Perfect location for theatre district, definitely bear bones for a traveler on the go. Walks were very thing and we could hear most of the neighboring rooms. A good deal if you are planning on spending your money out and about.

Partner

8/10

Excellent

20 Mar 2026

Hilda

This hotel is smaller than most but very cozy and great location! Our room was on the 4th floor and it is a walk up so keep that in mind for higher floors. I personally had a good experience with the front desk as well as the room. Very clean and while it is a small room, it was cozy, king bed is comfortable and was very clean. There is space under the bed to store your luggage and a small closet space for hanging clothes and small bags. It has a safe for valuables. The only thing I can advise if the bathroom is tiny and when you shower the water will get everywhere but it does drain well. Also we couldn’t figure out two things, 1- the handheld shower head had no option anywhere to change from the larger one and 2- there were 2 light switches that didn’t turn anything on or off. However those are minor concerns, nothing that changes my opinion about the hotel. Great location as mentioned and the price was excellent. Overall the use of the space was well thought out.

Business

8/10

Excellent

18 Mar 2026

Jeffrey

Super clean, comfortable crash-pad kind of accommodations. Great location to theater district. For one person - perfect. Clean modern bathroom, comfortable bed and pillows. Super, super quiet for the area. Slept like a rock. You could do worse at double the price

Self

8/10

Excellent

18 Mar 2026

Kimberly

Great location . Staff was friendly.

Self

10/10

Exceptional

17 Mar 2026

Matthew

I always love staying here. They can do early-check in so much earlier than most hotels. Staff are always friendly and the rooms are small but good for the location. I wouldn’t recommend it for more than a night or two stay just because of the size of the rooms and the no elevator issue. When I have short stays it’s perfect!

Self

6/10

Pleasant

16 Mar 2026

Courtney

The top cover sheet was visibly dirty along with the walls. Room was very small but it did the job if you’re just there to sleep and shower. Otherwise good location.

10/10

Exceptional

15 Mar 2026

Carie jo

Closest hotel to all the shows we have ever been too that is clean, reasonable on a budget and accommodating and professional staff.

Family_with_children

10/10

Exceptional

13 Mar 2026

Gerarda del Carmen

it was really clean, the staff was very nice

Family

10/10

Exceptional

12 Mar 2026

Charlotte

Everything was good, the AC kept the room a little too cold and could not be adjusted.

Friends

10/10

Exceptional

10 Mar 2026

Ronald

I really enjoyed staying here. It is a real nice place to stay as a single or couple. Things are basic, and you have to climb stairs. Everything was very recently renovated and was new. It was one of the quietest stays I have had in NYC. Lots of restaurants all over the place within walking distance. (Restaurant row is like one block away)

Self

6/10

Pleasant

10 Mar 2026

JeanMarie

The property was just okay. The main perk is the location. While I knew the room would be small, they had under the bed storage for luggage which helped keep the space clear. However, the water sometimes never got hot, the towels were so tiny, the outlet in the bathroom didn’t work, and my pillow smelled like it was not clean. An okay spot, but would likely not stay here again.

Family