Name: Ramada By Wyndham New York Times Square West
Address: 343 W 44Th St., New York, 10036, US

8/10

Excellent

03 Oct 2023

Richard H.

good location

The hotel was pretty nice, in good condition and a convenient location close to Time Square.
I thought it was rather expensive.

Self

8/10

Excellent

23 Sep 2023

Gene

Convenient location

6/10

Pleasant

09 Sep 2023

Deanna

I want to start by saying, we arrived very early before check in and they were able to get us in a room quickly. Beds were comfortable and the air conditioning worked. We were there during 100* weather. We realized the toilet did not work and contacted the front desk at 5:10 pm…we were told nothing could be done until 9 am the next day. Couldn’t even change rooms. The refrigerator in the room froze our drinks and they exploded. That said, staff was very nice and the continental breakfast was good.

Leisure Partner

6/10

Pleasant

29 Jul 2023

De van

Tv control not work,no sleeper

Leisure Family

10/10

Exceptional

23 Jul 2023

wendy

Very good,

Leisure Partner

8/10

Excellent

17 Jul 2023

Urmila

They needed some upgrade in the bathroom and bathtub tiles needed more cleaning.

Leisure Partner

8/10

Excellent

14 Jul 2023

humberto

Good breakfast.

6/10

Pleasant

12 Jul 2023

DOUGLASS

Room we were initially assigned to had a tub that wouldn't drain, so my child had to get out of it and get dressed again. Lamp was inoperable, didn't even have a knob. We were moved to another room for the night, and yet a THIRD room the next evening. That room had curtains which wouldn't close, so we had the city lights shining in our faces all night, making it hard to sleep. Manager was \"out of town,\" and never called us as promised, so wr called HIM.

Desk staff (Nil and Harry) were understanding, apologetic, and very helpful. They tried, but it wasn't their fault.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2023

lianjin

Very close to Time Squares.

8/10

Excellent

07 Jul 2023

Juan

Location

Leisure Family

8/10

Excellent

28 Jun 2023

Nicholaus

Decent place. Clean but could use a little updating.

Leisure

6/10

Pleasant

23 Jun 2023

Diane

Never again

The hotel was very worn. Needed a make over in many ways. The bathrooms are small, the wood on the doors is worn away and hair blower almost fell off the wall

Self

4/10

Poor

22 Jun 2023

Verified traveler

Just sadness

Extremely disappointed. We were in a musty basement. I dont even believe its acceptable for business. Leaks, fired hazards, and we could barely walk into the room and move. And we are small people. Only good thing was breakfast.

Friends_and_family Family

6/10

Pleasant

17 Jun 2023

Mary

Bare bones but not awful

Bare-bones hotel. Rooms are very smalls. Thin walls. Paint chipping, 1/2 empty bottles of toiletries. Breakfast is included but was cold and barely edible. Overall, if you aren't planning on spending any time in your room other than sleeping, its fine.

Friends_and_family Friends

8/10

Excellent

16 Jun 2023

Nina

Staff was very nice and accommodating. I would stay again. I didn't use the TV or fridge but they were available in the room. I also did not get a chance to take advantage of the free breakfast since my flight was leaving early. Everything was clean except the last guest shed alot of hair in the bathroom and houskeeping didn't quite get it all. Convinient spot for walking to activities, food, and shopping.

Leisure Family

8/10

Excellent

01 Jun 2023

Verified traveler

breakfast included made it worthwhile

it was a pleasant stay since gf and i are not sensitive. things can be improved to bring experience to a whole new level, like using rolling devices to transport clean towels/sheets, picking time for service to use elevator (not during morning).. shower pressure drops when neightbor uses shower.. for price and location, also the breakfast included, we found our stay to be okay. would we stay again? yes, if the price is right.

Partner

6/10

Pleasant

30 May 2023

Verified traveler

It was a place to sleep. Not the cleanest. But compared to other prices, it was more affordable and well. You get what you pay for. First stay in NYC. Will look for other lodging next time.

Friends_and_family Family

4/10

Poor

23 May 2023

Ushasri

The buliding is old & doesnt look like a 3 star hotel.

Leisure Family

6/10

Pleasant

20 May 2023

Fr.

Kind Staff/Tired Property

While the management and staff were friendly, the property showed some wear; rooms were small, wall tiles uneven, and paint chipped. The location was terrific for Broadway shows, and the 300 block of W. 44th was safe and convenient.

Friends_and_family Family

6/10

Pleasant

20 May 2023

Gustavo

Room was very small. Shower head did not work, very little water to shower.

6/10

Pleasant

20 May 2023

Dorothy

Staff very helpful, hotel could use some uodating

This hotel is ideally located for the theater district. However, it has definitely seen better days. It is clean and the breakfast was fine, but we ran into several issues. The main one is the construction site across the street--not Ramada's fault--where drilling began at 7 am. Fortunately the very helpful staff, especially Harry, got us a nice, quiet room the next day at the back of the hotel. Staff were excellent; the hotel could use some updating.

Partner

10/10

Exceptional

03 May 2023

Shimon

Very accommodating staff.

Leisure Family

6/10

Pleasant

02 May 2023

LISA

IT WAS A NICE PLACE TO STAY!

Business Self

8/10

Excellent

21 Apr 2023

Atsuko

Reasonable price. Close to station and Times Square. Nicer than expected. I will stay again when I go to NYC.

Leisure Family

8/10

Excellent

19 Apr 2023

Shelly

Location and price couldn't be beat.

Leisure Family

6/10

Pleasant

16 Apr 2023

Mary

New York city so knew rhe rooms would be small. Liked that there was no carpet but floor was dirty when walked upon. Couldn't adjust AC as needed a ladder. Staff adjusted quickly once we realized the wall thermometer wasn't working.

Leisure Family

10/10

Exceptional

09 Apr 2023

Verified traveler

Staff was friendly and very accommodating

Friends_and_family Family

4/10

Poor

03 Apr 2023

Tim

Nightmare. Put us in the basement. No heat. Floors dirty. Breakfast buffet had 50 people in lobby and no where to sit. Continental breakfast not grand buffet as stated. Rude staff. Huge mistake staying here and I’m not a picky person. Don’t stay here.

Leisure Family

8/10

Excellent

27 Mar 2023

Fadi

Yeah sure, why not

After all, everything was good, rooms are tooooo small for 4 people. Staff was friendly. We cheked in at 2:00. Parking is really close. Personally I'm satisfied.

Friends_and_family Family

4/10

Poor

27 Mar 2023

MAYRA E QUINONES

Location is the only good thing about his hotel. It has a lobby/cafeteria/stockroom. Our room was in the lobby! No opportunity to change it. Expedia was not of much help neither. Small room, no space to locate luggage, dirty walls and lamp shades. Breakfast 😶Summary: not recommended at all.

Leisure Family

10/10

Exceptional

26 Mar 2023

Andrew

Great breakfast. Good, safe hotel for a reasonable NYC price.

Leisure Self

8/10

Excellent

20 Mar 2023

ALBERTO

This hotel is closed to Times Square and restaurants, the price is not bad for the area, the beds are ok, but it really needs renovations. The bathtub had like mold. Overall good for one night. The free breakfast was really good!

4/10

Poor

19 Mar 2023

Barry

It is a rundown property. There is no carpet on the floors. My room was in the basement which smelled like the subway. The hotel staff was based in the basement as well so there was constant noise all night long.

Leisure Self

4/10

Poor

18 Mar 2023

Jamie

We were on the first floor. I have never actually been to a hotel where your room is right off the lobby. We could hear the lobby music all night along with the dinging of the elevator and shuffling around of people. It made for a terrible nights sleep. Not to mention the door did not close all the way on its own, you really had to make sure it was latched when leaving.

Leisure Friends

4/10

Poor

14 Mar 2023

John

Disappointed

I do not recommend this hotel at all. Our room was not ready even though we checked in past the acceptable time of 3pm. We had to sit and wait for a room to be cleaned. The lobby is unkept and cardboard boxes behind the front desk. Our room was very small, the towels were dirty and the overall room needed a serious upgrade. The only plus was its convenient location.

Friends_and_family Family

8/10

Excellent

11 Mar 2023

Sharon

Though the property is older, it was very clean and rooms updated. The free breakfast was nice. They are very conveniently located near Broadway and Times square.
I definitely recommend this hotel if you are on a budget.

Leisure Family

10/10

Exceptional

09 Mar 2023

Galina

Room was ready early. Great breakfast!

Leisure Family_with_children

4/10

Poor

08 Mar 2023

Kris

The first room given was missing proper fixtures and thermostat wasnt working

Leisure Partner

8/10

Excellent

05 Mar 2023

Victor

Great breakfast. Walking distance to many restaurants.

Leisure Family

4/10

Poor

01 Mar 2023

Patrick

Expedia add stated that parking was included. The hotel website stated that parking was NOT available. I called the hotel prior to arrival and they stated that there was a parking garage across the street and to bring the ticket to the front desk upon arrival and they would validate it, which i did.

Upon leaving, the parking garage said that the hotel only gave a discount and we still had to pay. Upon paying through the payment machine, we were charged the full overnight rate with no discount. We felt completely lied to.

Aside from that, there was a prevalent smell of weed throughout the building, including our room.

Leisure Partner

2/10

Poor

01 Mar 2023

Demetrius

Very rude staff. Would not recommend. Location was convenient that about all.

Leisure Partner

4/10

Poor

28 Feb 2023

Justin

Very tired and old hotel. You get what you pay for

You get what you pay for. Very old hotel with one very slow elevator. Be prepared for coffee maker to not work, bedside lights to not work, low water pressure, paint peeling off walls, etc. The front desk staff was nice and helpful at check-in. That was really the only plus side of this hotel.

Self

10/10

Exceptional

28 Feb 2023

Aman

-

Leisure Friends

8/10

Excellent

28 Feb 2023

ADILSON

the staff was great

Leisure Family

8/10

Excellent

26 Feb 2023

MARIA

When we got there Receptionist ,couldn't find our reservation. We provided both the Confirmation # and Expedia itinery #.We called Expedia to sort this out and my husband spoke to a lady who kept on saying she will send a \"notification\". When we asked what she meant by \"notification\"( email, text, phone call), the lady just said the same word. The hotel NEVER received a \"notification\" from Expedia. The good thing is that the Receptionist named, Parish Engandhi helped us find a room. The hotel did great. Breakfast was ample. EXPEDIA dropped the ball when it came to our reservation.

Leisure Family

8/10

Excellent

25 Feb 2023

Sarah

Close to anywhere you need to go. We stayed for one night as we had evening theater tickets. Our room was small but cozy. The floors are not carpeted but that’s ok. Very nice variety for breakfast. Recommend if you’re spending the night.

Leisure Family

6/10

Pleasant

12 Feb 2023

SaliAnn

Convenient to Jacob Javitts.
Neighborhood quiet

Business Self

10/10

Exceptional

07 Feb 2023

Mary

Great staff. Central location. Blackout drapes could not be drawn.

Leisure Family

10/10

Exceptional

24 Jan 2023

Tammy

The room was great for the location and price!

Leisure Partner

8/10

Excellent

11 Jan 2023

Irmis-Elena

Great location. Comfortable, clean rooms. Staff was friendly and helpful. Awesome breakfast!

Leisure Family

6/10

Pleasant

05 Jan 2023

Stuart

Simple basic place

Was closest hotel to my work site.
Basic, simple place. My expectations were as such. It was worth price to save 5 hours of driving time.

Business

10/10

Exceptional

29 Dec 2022

Carlos

The room was small but comfortable. The breakfast options were my favorite. The staff was very nice and welcoming!

Leisure Family

6/10

Pleasant

28 Dec 2022

Sabine

This place is an ok stay for one night

This hotel was ok. You get what you pay for and we didn’t feel like paying $500 for one night.

Friends_and_family Family

2/10

Poor

26 Dec 2022

Gemma

I did not stay in this hotel cuz I cancelled it but why I'm charged.when I cancelled it I was waiting for the cancellation confirmation. It did not come so I logged in to check using the confirmation number but it says no account is associated with the number.

10/10

Exceptional

22 Dec 2022

michael

The check in people were very nice and friendly.

Leisure Partner

8/10

Excellent

22 Dec 2022

Martin

Good stay, good breakfast and close to everything. Small rooms but cozy. Construction noise across the street too early.

Leisure Family

8/10

Excellent

19 Dec 2022

Josie

Staff were very accommodating and helpful. The location was great with easy access to Times Square and the subway. Breakfast was adequate and was an easy way to save money. Beds were comfortable too. It was very busy with only one elevator. They had Christmas blinking lights that were in the breakfast seating area - not a great relaxing atmosphere for eating.

Business Friends

8/10

Excellent

10 Dec 2022

Tina

Staff was friendly and welcoming.

Leisure Partner

2/10

Poor

30 Nov 2022

Michael

They put me in a basement room. It’s so gross. The floor is sticky. I’m disappointed

Business Self

8/10

Excellent

18 Nov 2022

James

Friendly staff, reasonable price, great proximity to broadway.

Leisure Partner

4/10

Poor

17 Nov 2022

Brandon

NYC has many luxurious hotels at great prices. This place is not one of them. I booked online & got a deal. I arrived 1hr late due to traffic on the bus and was told my room wasn’t ready for an hour. Trash in my room on arrivaland staff was not exactly the relaxed and comforting type. Just needed an indoor place to rest my head. I skipped breakfast but many ppl seemed to enjoy it.

Business_and_leisure Self

6/10

Pleasant

17 Nov 2022

Sheris

The property served my purpose for a one night stay. Convenient to location and parking was very close. The room was clean. Breakfast was ok. Had to bring it back to the room as area was too full. Only issue was very slow elevator. I would stay again for a quick one or two day trip.

Leisure Family

10/10

Exceptional

15 Nov 2022

Jenniffer

We loved, and the breakfast is great and included

Leisure Family

10/10

Exceptional

14 Nov 2022

Gloria I

Very nice staff, breakfast fresh and delicious.

Leisure Family

2/10

Poor

07 Nov 2022

Christina

The property listed Valet parking. There was NO valet parking and my husband has knee replacement surgery and has limited walking ability. Then they could not find our reservation. It made us late for our show and left anxiety that we did not know if we would have a room at nights end. A horrible experience that makes us question how we book reservations in the future.

2/10

Poor

17 Oct 2022

JAY MARVIN

Ramada Hotel franchise disaster

The Concierge person has an sttitude. He doesn’t deserve to be dealing face to face with customers.
The TV remote didn’t allow me to change channels at all. It’s been stuck on that same channel when I got in.
The A/C can’t be turned off. It was cold for the whole night of my stay.

Business

2/10

Poor

16 Oct 2022

Michael

I never leave comments however I feel I must the place was disgusting. Ramada and owners Windham should be as shamed to put their name to the place. I will never stay at Windham hotels again and maybe never Expedia for listing this hotel

Business_and_leisure Self

8/10

Excellent

16 Oct 2022

Kelsy

The room was very small, but that was to be expected in NYC. Not a fancy building, but has everything you need. The price for the location with free breakfast was very worth it. Just a 5 minute walk to Times Square.

Leisure Family

6/10

Pleasant

14 Oct 2022

Verified traveler

Decent for midtown

It was ok. The room suited my needs. It’s a bit smaller than the pictures make it seem. It’s a older hotel but functional

Business

6/10

Pleasant

10 Oct 2022

Donna

Very small rooms which is expected in NYC. Not very clean, found hair all over the bathroom. Outlets broken, could barely see out the windows because they were so dirty. Was fine for a quick last minute stay but wouldn’t stay again

Leisure Family

8/10

Excellent

30 Sep 2022

Faramarz

The room was small, but that is typical of hotels around Time Square NY

Business Self

6/10

Pleasant

30 Sep 2022

Benjohn

Basic

Pretty basic 2 stars. Location was good. Don’t expect luxury. Breakfast was ok.

Partner

4/10

Poor

26 Sep 2022

Laurie

Very disappointed with Ramada NYC

When I first pulled up to the place I was disappointed . I wasn’t greeted with a bellhop and cleanliness but instead greeted with 2 people asking me for money and a façade of filth , so gross! Not what I expected for $600.00 a night . As I walked in through the doors of the so called lobby , they’ve crammed a service desk and a buffet counter into a 20x20 area. I barely even got a greeting and not even an offering to take up my bags . Elevator definitely needs to be serviced , dirty and has a lot of play stepping in and out of it and I only know this because I was a technician during my younger years. Room was the worst I’ve ever stayed in for that rate . Room was borderline clean , looks like it was renovated in a hurry with very little money , definitely cut corners as if no one would notice . Lastly to my surprise house keeping brought in her 3 yr old daughter on Saturday morning layed her down on blanket with some toys on hall floor while she cleaned rooms.Couldn’t believe it! I’ve stayed at Ramadas before but never again . I’m probably being a little to nice with this review ..

Friends_and_family Family

4/10

Poor

12 Sep 2022

Danielle

The smell was terrible. The room was dingy. Curtain hung off the rods. Lamp shade was stained.

Leisure Family

6/10

Pleasant

11 Sep 2022

Wayne

The cleaning staff was very good. The breakfast wasn’t very good. The safe, TV and coffee maker didn’t work. They fix the Tv but it stop working again the last day we were there

Leisure Family

10/10

Exceptional

09 Sep 2022

Paulus

Nice good hotel , close to Time Square and for a reasonable price.
For me top

Leisure Family

4/10

Poor

06 Sep 2022

PETRA

Besides a good variety of breakfast options, this hotel needs a huge updating. Everything was so old and outdated, the place looked dirty, the shower curtain was dirty. It’s reasonable but still not that cheap. So for almost $300 a night, this was a total NO. The bed was right at the door, almost bumped my knee when we opened the door. Too small and crammed. Only their breakfast would make me give them 1 star and still we had to clean our own table

Leisure Family

6/10

Pleasant

05 Sep 2022

Gerald

SMALL

Leisure Family

8/10

Excellent

03 Sep 2022

shahryar

It is an ok place to stay.

Business Self

2/10

Poor

30 Aug 2022

Wei

Bad experience

Business_and_leisure Family

6/10

Pleasant

22 Aug 2022

Allison

This hotel is in a great location, but it’s definitely showing its age. Closet handles broken, bathroom mirror held on by tape, dirty in some places, etc.

The staff was very helpful though. The first room we went in reeked of cigarettes (it’s supposed to be a smoke-free property), but they switched us a to a new room right away. We also had issues with the tv in the new room, but they sent someone up quickly to fix it.

Overall - great location, semi-reasonably priced place. It’s not fancy or the cleanest, but the staff is very nice.

Leisure Friends

8/10

Excellent

10 Aug 2022

Graeme

Fantastic location

A decent family room with two double beds. Breakfast was good, with a decent selection. Location is fantastic for theatres and close to metro.

Friends_and_family Family

10/10

Exceptional

01 Aug 2022

Arcely

Bueno

Family

4/10

Poor

30 Jul 2022

Alok

Drastically overpriced for quality

4/10

Poor

29 Jul 2022

Amber

This place was basically a dump, compared to the other bad NYC hotels. Staff was terrible - most of them did not speak English so it was difficult to communicate. Our room overlooked a loading dock so we were woken up with trucks unloading at 2 am. Overall not a great experience.

Leisure Family

8/10

Excellent

18 Jul 2022

debra k

Staff friendly. Nice breakfast with hot and cold options

Leisure Friends

8/10

Excellent

16 Jul 2022

laxmi

The hotel rooms were good

Leisure Family

4/10

Poor

16 Jul 2022

Bonnie

The property is in need of maintance. Lots of broken things in the room, chipped paint, cracked tiles. Very small rooms & lobby has a very poor first impression. Elevator shakes & rattles. Breakfast was good with several choices. Front desk people were very helpful

Leisure Family

8/10

Excellent

12 Jul 2022

Fengming

Great location. Walking distance to time square. The staff is not super friendly, but ok.

Leisure Family

8/10

Excellent

12 Jul 2022

Lorraine

So convenient to get around new York. Staff is great

Leisure Partner

4/10

Poor

03 Jul 2022

James

The bathroom door opened only half way because of the bed. The vanity was scratched and in need of replacement.
Very strong cleaning smell in lobby.
Desk person was lovely and upgraded our room before we even saw any rooms.

Leisure Friends

10/10

Exceptional

01 Jul 2022

Carolyn

Comfy, convenient and great breakfast

Breakfast was plentiful and delicious. Clean and comfortable room, small but normal for the city, very cold fridge. Happily Didn’t notice any noise from other rooms though I could hear their tv plainly in the hall.
Metro station close by, walkable to Times Square and waterfront.
Staff was polite and friendly.

Friends_and_family Family

4/10

Poor

27 Jun 2022

Lisa

Room windows were dirty with lots of smudges, God knows what else wasn't cleaned from the last guest. The cutrains didn't close all the way so couldn't take a nap because the sun was shining right in. Only one elevator which was used mostly by housekeepers so guests hat to wait up to 15 minutes.

Leisure Friends

10/10

Exceptional

25 Jun 2022

Robin

The breakfast buffet is back--unlimited eggs, sausage, bacon, pastries, toasst, cereal, juice, and coffee (all day). Typical small NYC hotel room, very clean, friendly staff, great location.

Partner

10/10

Exceptional

23 Jun 2022

Hemsithoeun

Very Good

Friends_and_family Family

8/10

Excellent

23 Jun 2022

Sean

Two blocks from Times Square and not overpriced.

Not bad for the price paid. The room was clean, the bed comfortable, climate-controlled fine, and a huge TV. The shower's water pressure wasn't 100% but that's about the only complaint. Buffet breakfast was decent (are they ever great?). I would go back.

Self

8/10

Excellent

22 Jun 2022

INDIRA

Liked: location, proximity to touristic area, metro accessible

Leisure Friends

8/10

Excellent

22 Jun 2022

Sherry

We had a great stay. The hotel is older but our room was very clean and comfortable. The air conditioner was a must and the bed was very comfortable.