Paramount Hotel Times Square

United States , New York Area - NY
NEW YORK, 235 West 46 Street
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100 reviews shown

10/10

Exceptional

14 May 2026

Andrew

Clean room

6/10

Pleasant

14 May 2026

Brent

I think the hotel itself was old. But it was clean. Staff assigned us a room that was already occupied. Location is great. The only bad thing was the heater did not work and with the bed it only had a comforter no sheets other than a fitted sheet.

Partner

10/10

Exceptional

14 May 2026

Andrea

Room was very comfortable and clean and quiet and staff were great!

10/10

Exceptional

12 May 2026

Rima

Staff was SO kind and accommodating. Bathroom needs some attention. We read a review saying the water pressure wasn’t good but it was fantastic for us. This isn’t the fault of the staff but the hallway smelled very intensely of weed and cigarette smoke.

Friends_and_family Friends

10/10

Exceptional

12 May 2026

Mihaela

Excellent location, clean

Partner

8/10

Excellent

11 May 2026

Elizabeth

Love this location, staff very helpful and will return. Wish for another mirror and better lighting in the bathroom.

Self

10/10

Exceptional

11 May 2026

Arny

Haven't stayed at the Paramount in many years, the refurbish was done nicely, the o nly negative is they still only have 3 functioning elevators which was annoying when it got busy. Otherwise, the Paramount has ALWAYS been a favorite place to stay!

10/10

Exceptional

11 May 2026

David

Great location and nice. I was double charged and expect my refund.

10/10

Exceptional

11 May 2026

Jennifer

I really only needed the room for the overnight portion, so it was nice to arrive fairly late and the room was just as needed - clean, quiet, and ready to go. Bed was comfortable, bathroom had all I needed. Location couldn’t be better- 30 seconds from Times Square.
No breakfast in hotel but a handy bakery downstairs with coffee and all sorts of nice treats. My second stay here and I would select again in a heartbeat.

Self

10/10

Exceptional

10 May 2026

Daniel

Everything was turnkey, no complexity. Great contemporary lobby. Helpful front desk and baggage staff.

Partner

8/10

Excellent

09 May 2026

Adrienne

The hotel is in the perfect location for travelers seeing Broadway shows and is also walking distance from MoMA, Rockefeller Center and Port Authority. I was in an accessible room. Unlike in the online photo, there was no folding shower seat. However, a portable seat was brought to my room immediately after I called the desk. The lobby is huge with many seating options, a bar, and free entertainment at night.

Self

8/10

Excellent

08 May 2026

Anne

All good

Self

6/10

Pleasant

07 May 2026

Regan

The hotel is in a great location, without a doubt, and price was reasonable considering this. The lobby is also very neat and has fun events. The rooms are nothing spectacular, and the bed is not very comfortable. There were several broken items in my bathroom, like the tile behind the shower head and the towel bar. Also the heater/air conditioner made the most atrocious noise, it was hard to sleep while using it.

Friends_and_family Friends

2/10

Poor

07 May 2026

mario

Stay far away from this hotel. They gave me a room where the bathroom was so small that I had to straddle the sink to use the toilet. Also, no matter when I returned back to the hotel, there was always a long line for the 3 elevators that operated at a snales pace. The only thing it has for it is the location but there are many hotels in the area., Stay in one of them.

Self

10/10

Exceptional

07 May 2026

Sharon

Staff was super friendly - very surprised as I’ve always had a negative experience in NYC

Family

2/10

Poor

07 May 2026

Madison

This property is essentially a hostel setup with very small private rooms and bathrooms. Before booking, I strongly recommend reading the negative reviews — in my experience, they were entirely accurate.

Basic amenities were either missing or nonfunctional. Not even washcloths were provided, the TV did not work, and the AC in our original room was broken, leaving the room at 81 degrees. Two of the four elevators were also out of service, which created obvious issues in a 19-floor hotel with 600 keys. The room itself was in poor condition, with visible damage throughout and coat racks literally falling off the wall. Hot water was inconsistent, and the rooms were among the smallest I’ve stayed in — and I’ve stayed at both Pod Hotels and M Social Hotel Times Square properties before.

We were eventually moved to another room after reporting the issues. The replacement room had functioning AC, but the television still did not work.

My boyfriend and I both work in the hospitality industry, so we understand that issues happen and tried to remain patient throughout the stay. What ultimately stood out most was the complete lack of accountability or professionalism at checkout. When I returned the room keys and honestly said, “This was pretty awful,” the response from the front desk staff was a dismissive shrug and a quick “sorry.”

Frankly, this feels less like a staff issue and more like a management failure.

Good luck to you, but we will not be back.

Partner

10/10

Exceptional

06 May 2026

Dianes

Staff so friendly and helpful

Self

8/10

Excellent

06 May 2026

LARISSA

The staff was helpful

Family

8/10

Excellent

05 May 2026

mark

Shower

4/10

Poor

04 May 2026

Brian

Our room was extremely small with practically no storage space. The paint was peeling on the walls and ceiling. There were holes in the walls where a coat rack once was. The toilet was cracked and would not flush properly. The HVAC system was extremely loud and the A/C would not cool the room. The temperature went from 70 to 82 degrees. The television had no connectivity. When advised, the staff did move us to a larger room. It was bigger and slightly nicer. But, still no storage, loud HVAC and the TV was missing the electrical cord. The only saving grace was the location near Times Square and theaters. We would not go back to the Paramount.

Partner

6/10

Pleasant

04 May 2026

Lisa

I’d give the Paramount Times Square a solid 3 stars. The room itself was clean and the beds were comfortable enough for a good night’s sleep, which is always a plus after long days in the city. Housekeeping did a nice job and cleaned the room daily, which we appreciated.

That said, the space is definitely tight. The bathroom is very small with little to no room to set your toiletries, and the side table doesn’t offer much extra space either. There is a closet with a couple of drawers and a small desk, which helps a bit with storage, but overall it still feels pretty limited.

One thing that stood out right away was the lobby scent, it’s very strong and a bit overpowering when you first walk in. Also worth noting, washcloths aren’t automatically provided in the room, so you’ll need to request them.

Overall, we were satisfied enough with our stay. It’s a decent option for the location, especially if you don’t plan to spend much time in the room, but just know going in that space is limited and a few small conveniences are missing.

Friends

6/10

Pleasant

04 May 2026

Brenda

It was sufficient.

10/10

Exceptional

04 May 2026

Jacob

The location is perfect! The reviews of others saying it’s cramped have never stayed in an upper Manhattan hotel, as that’s the norm for even the big brand hotels. The lobby is super nice, the rooms are small and a bit outdated but overall there’s nothing wrong with it! Great place minutes from Times Square, and the theaters! Subway isn’t far, and hailing a taxi or uber isn’t difficult most days. I plan to stay again!

Friends_and_family Family

6/10

Pleasant

04 May 2026

Kornel

Just not my taste

2/10

Poor

04 May 2026

David

My entire team had bad experiences. Ac doesn’t work. Elevators broke. Rude staff. Never again.

Business

8/10

Excellent

04 May 2026

N J

Perfect affordable stay for one person for one night. Great location.

Self

10/10

Exceptional

04 May 2026

Leonardo

Bar, lounge, and location were very good. A great coat efficient booking.

Family

6/10

Pleasant

04 May 2026

Karen

Great location and clean. Rooms are small, but lobby lounge is a great place to hang as it has a bar and live music. A wash cloth and body lotion would have been nice additions. Gym is small but functional (except for the peloton which wasn’t connected to the internet).

Self

8/10

Excellent

03 May 2026

jessica

There were a lot of mixed reviews i had read but we decided to give Paramount a shot. The location was great for all the craziness of Time Square which is what my teenagers wanted. Less than 2 blocks from the craziness. My teens were to go do some of their own adventuring while I went out. We had the bunk bed room and it was very basic, no tv or mini fridge. Mini fridge would have been helpful as we had leftovers that we just had to throw away. The building is old but that’s expected. It was like staying in a dorm room. It was cheap, all 4 of us had our own beds and we dont have any complaints for the location and price. I’ve definitely stayed in a lot worse. The hotel was pretty warm, the room was too warm even though the AC was running. My son actually ended up just sliding the whole window out haha and we slept like that and it was perfect. The lobby was pretty fun. The kids enjoyed listening to the live music. The water was hot, the beds were comfy enough, key cards needed for elevators so it was safe. Never felt unsafe while in NYC. We had a great time! We even ran into Daniel Radcliffe close by and saw the king of England. The whole time was a lot of fun. I would stay there again. Thanks Paramount.

Family_with_children

10/10

Exceptional

03 May 2026

Harriet

8/10

Excellent

03 May 2026

Maria Antonieta

I was disappointed because after a long trip we couldn’t do early check in. No fridge in room. Long lines to check in.

Friends

6/10

Pleasant

03 May 2026

Amon

Clean, comfortable beds. AC outlets don't work. Sink stopper broken. No cups?

6/10

Pleasant

03 May 2026

rosalind

A\C half work and the room was hot know wash cloth only thing that the hotel had was towels

Friends

10/10

Exceptional

02 May 2026

Briseis Denise

I loved how there was live music in the night. The staff’s were sweet and friendly.

Partner

2/10

Poor

02 May 2026

Rochelle

The restaurant/coffee shop was the best thing at the property. However, the front desk staff were horrible. I booked two rooms for myself and my friend. The male staff member and another woman that worked with them on one day tried to double charge me and my friend in error. When we tried to explain the error they were making they rolled their eyes at myself and my friend and presented as if we were lying. Then they had go back in their system because they \"misplaced the money we paid\". they discovered their error. After discovering their error they never apologized for their mistake and kept the same negative attitude. Due to their unprofessionalism my friends and I will never stay here again.

Friends

2/10

Poor

02 May 2026

Dustin

I had an issue with the ac making a loud buzzing sound like a shot clock buzzer every 1-2 minutes through my first night. It took 30 minutes for a maintenance worker to enter my hotel room. Look at the unit from 15 feet away and he told me someone will come fix it. Two hours later and two trips to the front desk later, an “on call engineer” came and told me that the fan was on high and they switched it to low and she left. The buzz persisted. I asked for a different room and was told no because they were totally booked. The front desk staff member told me he would credit $90 back to my hold card that 3 days later has not been reflected. We ended up turning off the unit and were uncomfortable in our 75 degree room. Our blinds were broken. Our shower lever that switches to shower from bath did not work and we waited an hour for an engineer to fix that. He was very friendly and genuinely sorry for our inconvenience. The cleaning staff were helpful and kind. The location is nice but not worth sacrificing bare minimum offerings to be comfortable for a stay.

Partner

10/10

Exceptional

02 May 2026

Christy

I didn’t mind the room I got but it wasn’t the one I reserved. There wasn’t a tv or microwave but we weren’t in the room long so that’s okay. There were 3 females so more mirrors would have been nice but it was a great stay. Staff was so friendly.

Friends

6/10

Pleasant

02 May 2026

Tiffany

Location was amazing! We were within a 5 minute walk to Time Square. Be warned that you will be waiting quite a while for the elevators. They also had live music and a bar in the lobby. It was pretty cool but VERY LOUD and felt like you were in a club rather than I hotel. Luckily y, we were on the 18th floor and didn’t hear the music but if you were on a lower floor, I would have had to find somewhere else to stay. There is a coffee shop attached and it was so cute and had amazing coffee.

Family

10/10

Exceptional

02 May 2026

Jill

Convenient location.

Family

10/10

Exceptional

02 May 2026

Jill

Great experience!

Family

4/10

Poor

01 May 2026

Carmen

The rooms were extremely small, only two pillows, no washcloths, unless requested. Television only had one channel

Partner

10/10

Exceptional

01 May 2026

Valerie

Perfect location! If you are headed to Times Square or a Broadway show this is the perfect location. This place is in the heart of the theater district. Lots of food fantastic options nearby.

4/10

Poor

01 May 2026

Takuhiro

We had trouble checking in despite clearly having Queen Bed Rooms noted on our Booking. The Hotel said that they never received the booking from Hotels.com when we checked in and they had to book us new rooms on the day of, and some of our rooms were small single bed rooms. The beds are also too soft and hurt our backs.

6/10

Pleasant

01 May 2026

Dennis

Location is good. Room was relatively clean. The resort fee is a joke - mandatory though, so no one's laughing.

Partner

6/10

Pleasant

01 May 2026

Kaecia D

I was caught off guard by smallness of room. Restroom was not clean when I arrived. No towels were in the room, took next day to get towels. I was told they ran out.

Family

8/10

Excellent

01 May 2026

Elizabeth

Room was ok, but fairly run down. Staff was friendly. Housekeeper was aggressive and kept trying to enter the room even after we asked for no service.

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

ysabela

nice

10/10

Exceptional

29 Apr 2026

Steve

Perfect location, friendly staff, great stay

Family

8/10

Excellent

29 Apr 2026

Wendy Norris

The property location was great! The staff was very friendly and accommodating! We had some issues at check in with rooms not being ready but they were very nice about it and refunded some of our resort fees! Our air conditioning in the room didn’t work and we didnt realize we could have opened the window! No screens on them though. We were able to change rooms after the first night! The lobby, bar and all staff was nice and welcoming! The Parisien cafe located in the hotel is amazing! Food is delicious! Overall it was a good place to stay and i would book it again. Just dont unpack til you know your air works if you like a cold room to sleep in!

Friends

8/10

Excellent

29 Apr 2026

Ender

Clean and very nice ambience. The best thing is the amazing location.

Business

10/10

Exceptional

28 Apr 2026

Dereje

Overall it is excellent but no breakfast

Partner

10/10

Exceptional

28 Apr 2026

Brittney

We got the 6 person room and i was worried it would be cramped, it was actually pretty large. Everyone in our party was comfortable. Rooms are basic with no fridge, but that was fine with us. Will book again!

Friends

10/10

Exceptional

28 Apr 2026

Edwin

It is a nice hotel with bare bones

2/10

Poor

28 Apr 2026

Jerrod

The wait for a reserved room was too much. Our room was HOT. Ac didn’t work and our pillows were FLAT. They also didn’t put towels inside. Horrible, will never consider them again.

Partner

2/10

Poor

28 Apr 2026

Sher

Dirty bathrooms no space to sit on the seat

Partner

2/10

Poor

27 Apr 2026

Monica

Unfortunately, I really wanted to love this hotel. The lobby is absolutely stunning. Everyone working at the reception desk was kind, down-to-earth, and helpful. We had a late flight in so we arrived around 10 PM, and immediately went to Times Square to check it out. When we got back to the room, I noticed that after I had turned the heat on it still stayed at 63°. It was 40° outside, and the heat did not work. My daughter and I froze the first night. I thought it would be better the next morning, but the room did not get any warmer. I went to the front desk to tell them that the heat was broken and they wrote my room number on a sticky note and told me that maintenance would take a look at it. I did not have to be in the room just go on about my day and my vacation. When I checked back in the afternoon, I asked if anyone had been up to the room yet and they had no idea what I was talking about. So once again, I asked them to have maintenance take a look at the heat. When I got back later that evening, it was still at 63°. I went back down to the desk and asked for a new room. They were fully booked so they could not accommodate me. They told me to check back in the next morning for a new room and gave me a blanket, but I would have to wait until they were all cleaned. I also waited 30 minutes for a room key. I was promised a better room, that their bellhop staff would take care of our bags. None of this happened. By our 4th night and 3 rooms, we were finally accommodated.

2/10

Poor

27 Apr 2026

Makayla

Dirty room, super outdated, and teeny tiny. Highly do NOT recommend. If you’re debating between this hotel and another one, go with the other one. Also had a pipe leaking brown water in our room 😬

Friends

10/10

Exceptional

27 Apr 2026

Michael

Great location Awesome place to stay and a great price.

Family_with_children

10/10

Exceptional

27 Apr 2026

Sam

The cleaning lady for floor 15 was the most helpful and dedicated cleaning lady I have encountered in a very long time.

Friends_and_family Family

2/10

Poor

27 Apr 2026

Branika

This hotel was terrible, I wish I can give zero stars!
The rooms were very nasty and unsanitary, the workers were extremely inconsiderate.

10/10

Exceptional

26 Apr 2026

Jim

Hotel very accessible to Times Square. Rooms were clean and only thing was no wash clothes in bathroom.

Partner

10/10

Exceptional

26 Apr 2026

Bertha

I loved my stay at the Paramount. We ran into a small issue with room ac and in minutes we were in another room. Staff so professional. I’m coming back in August and will stay here again.

Partner

4/10

Poor

26 Apr 2026

Jessica

I rarely leave negative reviews, but this experience was beyond disappointing and absolutely needs to be shared.
We were incredibly excited for our trip and specifically chose this hotel because of its proximity to Times Square. Unfortunately, from the moment we walked into our room, things went downhill fast. The room was extremely hot, and the AC was not working at all. We immediately called the front desk and were told an engineer would come take a look and that we didn’t need to wait in the room. We went out for a few hours, assuming it would be resolved.
When we returned, nothing had been fixed.
We called again and continued to get the same vague responses. Finally, at 9:30 PM, eight hours after check-in, someone came up, only to tell us the unit couldn’t be fixed and we would need to switch rooms. We then went down to speak with the manager on duty, Heath Cliff, who told us the hotel was fully booked and there was nothing he could do until the next day.
So we were expected to just deal with a 78-degree room overnight.
About an hour past and at that point, we asked for at least a fan. He personally told us he would bring one up before leaving his shift. That fan never came. We called again around midnight, and another staff member sent up a different engineer about 30 minutes later. She was the only competent and helpful person we encountered. Within minutes, she acknowledged the issue and got us moved to a new room, something we had just been told was impossible.

4/10

Poor

26 Apr 2026

Robert

I would like to give my stay a higher rating as I found the staff to be pleasant. However, I needed to switch my room three times due to malfunctioning air conditioning. It’s my understanding that this has been an ongoing problem. I do hope they sort it out before the summer season begins. Otherwise for an older hotel the location is great for Broadway devotees.

Self

6/10

Pleasant

26 Apr 2026

Stephanie

Close to TS, but that's it. Room horribly dirty, literally dirt on walls and floor and baseboards. Tiny rooms.

Partner

10/10

Exceptional

26 Apr 2026

Elizabeth

Another great stay at the Paramount!

Self

8/10

Excellent

26 Apr 2026

Laura

Great location. The bathrooms always had a pee smell. And the ac never worked. But I would book here again.

Self

6/10

Pleasant

26 Apr 2026

Lyneys

Hotel was clean but needs updates in bathroom. There were no washcloths. Had to switch rooms because window was stuck open.

Family

10/10

Exceptional

25 Apr 2026

Heather

The location of the hotel was prime, within walking distance to Broadway theaters, Times Square, subway entrances, and so much more! The hotel itself is so much fun, with quirky, elegant decor in the lobby and rooms with all the basics you might need. Our room was small, but to be expected, as it was NYC, after all! The beds were comfortable, the bathroom and room were clean, and the air conditioning was nice and cold. The front desk ladies were very helpful in checking us in and offering suggestions of eateries and subway assistance. The ability to store your luggage so you can spend more time exploring before or after checkout was so nice, and then the offer of them obtaining a taxi for us to the airport was the cherry on the top. If we're ever able to return to NYC, this will be our home base, for sure!

Family

6/10

Pleasant

25 Apr 2026

Halima

Nice

8/10

Excellent

25 Apr 2026

Amanda

Clean, comfortable hotel with a very cool-looking lobby and kind, helpful front desk staff. Our room was comfortable and overall we had a good stay. A few things future guests may want to know: the AC/heating unit in our room was incredibly loud, and there was no bathroom fan. Front-facing rooms can also be noisier since they overlook the street near the theaters and stage doors. It didn’t bother us personally, but light sleepers may want to request a quieter room. Also worth noting that luggage storage comes with a fee. Overall, a solid stay in a great location with a welcoming staff.

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

Scott

Partner

6/10

Pleasant

24 Apr 2026

Kathleen

This was a no frills hotel stay in an aging, worn facility but room for as clean and quiet.

Self

2/10

Poor

24 Apr 2026

Lindsey

The AC kept switching off and three times out of five that I called the front desk, no one was sent to resolve it.

In response, I got an empty apology and a comment that they hoped I would stay there again in the future. Absolutely not happening.

Self

8/10

Excellent

24 Apr 2026

David

It’s an older hotel. The lobby has been redone. The rooms painted. But the bathroom was small. Missing typical hotel stuff. Top sheet of your bed. Conditioner. Lotion. Wash Cloth, Hand towels. It took me two days to figure out how to get cold water out of the unique faucet. The elevators don’t really work. Only 2 of the 4. You can’t take the stairs up to your room. Sometimes you had to wait 30 minutes for an elevator to your room. When I told the front desk they told me it wasn’t a problem I could use the staff elevator. When I tried, security wouldn’t let me. But located in the Theater district.

6/10

Pleasant

23 Apr 2026

Emily Blair

We did have to change our room due to the AC being out, but you cant beat this location. We would absolutely stay here again!

Friends

8/10

Excellent

23 Apr 2026

Efrain

Was only there for one night. Room was clean, staff was very helpful. No problem finding my room and had a relaxing night. Would definitely biook again when I visit NYC.

Partner

8/10

Excellent

22 Apr 2026

Buddy

Basic but clean, comfortable beds, hot shower and friendly staff.

Family_with_children

2/10

Poor

21 Apr 2026

Sara

This review is specifically regarding the conduct of the night manager, Kiefer Braizer.

His handling of a guest situation was hostile, dismissive, and entirely unprofessional, culminating in me being removed from the hotel by security at 2am without justification. I was then charged $300 for damages I did not cause and did not authorize.

This reflects a serious lapse in judgment and raises concerns about how guests are treated at this property. The matter is currently being disputed and escalated.

Business

10/10

Exceptional

21 Apr 2026

Amanda

Access to Midtown Excellent. We were here two years ago and the renovations were in the works and now that they’re finished everything looks great!
We loved the live musician on a Monday evening. Luggage store staff was particularly friendly and we really appreciated that.

Family

6/10

Pleasant

21 Apr 2026

Heidi Lynette

The hotel is well situated, and the staff were helpful.

The property needs some updates internally and the lifts often didn’t work.

At the time of our visit construction work was being done right outside the hotel all through the night and the noise heard in the hotel rooms on the road side was considerable. We requested a room move which the staff did accommodate. If staying at this hotel I would recommend requesting a room at the back, as these rooms are much quieter.

Friends

10/10

Exceptional

20 Apr 2026

Donald

Always a great place to start when in New York!

Self

6/10

Pleasant

20 Apr 2026

karina

AC did not work, eyelash on pillow, and hair on shower wall. Elevator card reader faulty. The lobby fragrance is overwhelming after a day or two. But…i guess you get what you pay for. It is really central to tourist areas.

Family

8/10

Excellent

20 Apr 2026

Calien

Room waa too hot and could not be adjusted. We never had 2 of all roels and washcloths even after asking. Location is best feature.

2/10

Poor

19 Apr 2026

Joseph

Paid for a nice room. Was given prison sized room

Family

8/10

Excellent

19 Apr 2026

Danna

Arrived in NYC on the hottest day so far this year. I booked two rooms and one room had no functioning AC. Took almost 5 hours to determine the compressor was shot and then another hour or so to get a different room. The staff was wonderful during this issue and refunded a credit for the inconvenience.

Family_with_children

10/10

Exceptional

19 Apr 2026

Paul

Evelyn at the desk was Amazing!

10/10

Exceptional

19 Apr 2026

Linda Marie

The room was on the small side, but very clean and it was very quiet. The lobby was always busy with people enjoying the places to sit, eat and visit. The live music on Tuesday night was fun! The elevators were extremely slow and it was difficult to find a car with room to get on at busy times, so we often just took the stairs from our 6th floor room. It would’ve been frustrating to be on a much higher floor and having to wait for the elevator!

Partner

8/10

Excellent

16 Apr 2026

Kerri

Great staff. Clean room with tv, a bed, a closet, a chair, a bathtub - a great price but few amenities. I had to ask for paper cups ( no glasses) or coffee or chargers. The lobby was striking art deco and there was a café in the hotel where you could get coffee. Also a great location if you want to enjoy Broadway shows and Times Square.

10/10

Exceptional

15 Apr 2026

Andrew

Perfect location!

Friends

8/10

Excellent

15 Apr 2026

Rosendo

Good location; walking distance to many places

Friends

8/10

Excellent

15 Apr 2026

Michael

Convenience to Sony Hall was the reason for choosing property

Partner

10/10

Exceptional

14 Apr 2026

Riona

Very nice ro

10/10

Exceptional

14 Apr 2026

Kaira

The ac was broken but everything else was amazing

Self

6/10

Pleasant

13 Apr 2026

miguel

It was ok rooms were really small

Self

6/10

Pleasant

13 Apr 2026

Linda

The thermostat was very inconsistent - varied from 78 to 63 - after trying to reset it.

Friends_and_family Family

6/10

Pleasant

11 Apr 2026

Gregory

Very kind front desk staff, but all else is mediocre. Elevators need service, rooms are cramped, towels are paper thin, cracked paint, and bad water pressure.

Front desk let me check in early and check out was easy, but I would be hard pressed to stay here again.

10/10

Exceptional

10 Apr 2026

Latrice

Great location very friendly staff very accommodating our flight in lead to late so we was able to leave our bags with the bellhop.

Partner

8/10

Excellent

09 Apr 2026

Miriam

Breakfast was good it was included with the extrajotel fees

Family_with_children