Name: OYO Times Square
Address: 157 West 47th Street, New York, 10036, US

OYO Times Square

New York Area - NY · United States

157 West 47th StreetView location

100 reviews shown

6/10

Pleasant

31 Jul 2026

Ryan

While the room was centrally located in the theater district, I probably wouldn't stay here again. Our room entry door wouldn't lock. We had to rely on the safety latch, which was loose. There wasn't any \"Do Not Disturb\" sign for the door, and twice, housekeeping walked in on us without announcing. The room, which was a king size \"upgrade\" room, had a single window that was about 3 feet wide and 4 feet tall and looked at a wall that was about 5 feet away. The shower was not tidy and had water stains. The floor wasn't vacuumed. The bed was like sleeping on a college futon and squeaked every time we even blinked an eye. We were only given a single washcloth for two of us. The air-conditioner was so loud that it kept us up at night, and it didn't keep the room at the temperature we wanted. We were freezing by the morning, and didn't have access to additional blankets. Other hotels are a little bit more money, but the extra cost is probably worth the price. If you are struggling with finances and need a cheap place to stay, this is the perfect hotel. If you expect a hotel in NYC to be a little bit more upscale, considering its location, try another place.

4/10

Poor

31 Jul 2026

Carlos

Small room and overall condition of the bathroom was desappointing

6/10

Pleasant

31 Jul 2026

Fred

Property in desperate need of renovations.

4/10

Poor

31 Jul 2026

Joseph Gregory

The room was like a youth hostel for one -- you're really just getting a bed and bath. The room was dingy, the air conditoner barely worked (made worse by the fact that the window had been left open on a summer July day), the toilet ran constantly, and there was an ongoing mechanical whooshing sound from the hallway. If you only need a place to lay your head at not, and you're not a sensitive sleeper, this could good be a good spot if you want a room that costs less than other Times Square hotels (but by no means cheap).

4/10

Poor

30 Jul 2026

cary

Do not stay here. Dingy and dirty with bugs.

2/10

Poor

30 Jul 2026

Enzo

Would give this place 0 stars if I could. Terrible staff. Room was nasty. Bathroom didn’t even have toilet paper when I arrived. Will never stay here again

8/10

Excellent

30 Jul 2026

Kara

Room was nice, only on the 2nd floor so the street noise was pretty loud. Across the street from coffee and the tiniest walk to Times Square. Location is great, the bathroom wasn't the greatest, but it serves its purpose. The air conditioning was great! Beds were squeaky as they had iron frames, but again, the location was perfect! I would stay here again.

2/10

Poor

29 Jul 2026

Loik

I have nothing nice to say. Room is absolutely disgusting, bathroom clogged with no soap available in the room and staff so rude we had to argue for soap. Room not isolated, it was so loud, windows are cracked. Everything was a disaster.

8/10

Excellent

28 Jul 2026

Sebastian

La ubicación es brillante, a media cuadra de times Square , el hotel es normal , muy amable la gente de recepción , buena opción.

8/10

Excellent

27 Jul 2026

Tim

Location was great and the room was more spacious than I expected!

4/10

Poor

27 Jul 2026

Amy J

This property is in a great location and has nice staff but the rooms and bathrooms are NOT as represented. They are absolutely tiny and barely have enough room to get from the bed to the bathroom. In addition the shower was the worst in my life. The first night we couldn’t get any hot water. The second night after complaining it was scalding hot and we couldn’t get it to a bearable temperature.

2/10

Poor

27 Jul 2026

Laura

Hasta el día de hoy no me devuelven la garantía de las habitaciones

10/10

Exceptional

25 Jul 2026

Andrea

Clean room and easy to reach from time square

4/10

Poor

25 Jul 2026

Donna

After booking months in advance on check-in we were to our “booked” room was not available for the first night!
The room we were assigned was “one” star at best -! noisy, blinds torn and one blind didn’t work, shortage of towels and one bed instead of two. Way too costly for the amenities given.

2/10

Poor

25 Jul 2026

Elizabeth

Bad experience. AC was not working so kept turning off every frw hours and we had to ask for maintenance on all days we were here tonkeepncoming to turn on AC. In the end, they said they would give us a discount and take off facility fees, but when I checked out and asked for a printout to make sure, it was not taken out and the lady in front said to call a number which just directed me back to them. So I am asking for a general manager, but she said that they don’t have one on site. The whole stay was very inconvenient up to the last minute.

10/10

Exceptional

25 Jul 2026

Michael

Great

2/10

Poor

24 Jul 2026

Ana

The room didn’t not have a closet and the bed was cheap and bed frame too. The sheets weren’t soft. Towels were thin and small. Walls are thin and you could hear everything. Beware of this hotel.

2/10

Poor

23 Jul 2026

Christopher

Not very good. The shower was the worst, hand held with barely a stream of water. Waste of money.

6/10

Pleasant

23 Jul 2026

Karen Amanda

The furniture in the lobby is stained and dirty, and the beds are made is metal and are loud and are literally collapsing in the middle. The staff was nice.

2/10

Poor

23 Jul 2026

HONAM

Staff at night was so bad

Friends_and_family Family

10/10

Exceptional

23 Jul 2026

Carly

Staff and mgt were excellent

6/10

Pleasant

23 Jul 2026

Melissa

The staff was very nice however the air conditioning in our room was broken and there was nothing they could do so we had to sleep in a hot room overnight. Very uncomfortable.

10/10

Exceptional

21 Jul 2026

Kellee

Very clean room and room service was great!

Partner

4/10

Poor

21 Jul 2026

Matthew

The only reason to stay here is for the location next to Times Square. The lobby seating area was disgusting with zero privacy given all the wall mirrors, the rooms are 6/10 assuming your bed doesn't have the feel of a pull-out couch or squeak like one and the bathroom water pressure was a 3/10. Good luck for a couple or family of more trying to get out the door in a timely manner.

Self

8/10

Excellent

21 Jul 2026

Jason

You cannot beat this location. Situated right in the heart of Times Square, it puts you steps away from Broadway theaters, major subway lines, and endless entertainment. It is the perfect base for exploring New York City.The room itself is basic and no-frills, but it gets the job done. It was clean, functional, and provided a safe, comfortable place to sleep after a long day of sightseeing.The hotel staff were wonderful. Every team member was welcoming, professional, and eager to help with directions or recommendations. Their great service stood out during the stay.The absolute highlight of the property is the amazing dessert shop located right on the premises. Having incredible sweet treats available just an lift ride away was a fantastic and delicious bonus.

Partner

10/10

Exceptional

20 Jul 2026

Jacqueline

Maria at check in was amazing. Thank you Maria. Other than that for a a budget friendly hotel at a prime location - can’t complain.

Friends

8/10

Excellent

20 Jul 2026

Mary-Claire

Our room was two double beds was tiny, and sparsely decorated, but it was quite functional. The beds were very comfortable and the air-conditioning was easy to balance. Our bathroom also was small but functional. The bathroom was a little bit more dated, and some of the caulking clearly had been rushed, but it was very clean and our room was very clean as well. We found the staff very helpful and lovely. We only had housekeeping requested one of our three days there but they did an excellent job and when we passed them in the hall, staff was very friendly. The downstairs lobby had plenty of seating and places to relax that were bigger than the guest rooms but the seating there could’ve used a good shampooing. Also, the location of the hotel is fantastic… Right on 47th between six and seventh, we were able to walk to the Central Park zoo, the two subways we needed both to go uptown in downtown or right at the end of the block (and then just one block over for the other.)
Plus, we walk to our Broadway show so easily. Dunkin’ Donuts is across the street for your morning coffee cause there are no amenities like that, and no fridge in the room, etc.. the carry-on suitcases fit under the bed for storage… That’s how tiny the room was, but that was fine for us. Overall, I thought it was a pretty good value for the price so I would recommend it.

Family

8/10

Excellent

20 Jul 2026

Ashley

Nice small rooms right in Times Square Broadway district. Not many amenities but clean.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Spring

This is a wonderful, affordable option in Times Square! We had an issue with the AC thermostat not adjusting, so it was too cold for us, but just running the fan was perfect. Not many frills in the room itself, but it was comfortable and convenient.

Friends_and_family Family

4/10

Poor

18 Jul 2026

LaTrice

Stayed in room with 2 beds. We didnt mind that room was super small. They only provided very small, very worn bath towels. One of them looked more grey than white and was stained. They all had loft their fluff years ago. No face towels were provided although if they were anything like the bath towels, we would not have used them. Air conditioning was extremely loud when it kicked on so it kept waking us up. Bathroom shower was not very clean. We refused to stand in it with our bare feet. The carpet in the room was flithy and worn, so no bare feet in the room at all. On the plus side, staff were very nice and helpful when we needed directions or luggage stored.

Friends_and_family Friends

4/10

Poor

18 Jul 2026

Marcia

AC worked; convenient location to Broadway shows & serendipity.

Family_with_children

10/10

Exceptional

17 Jul 2026

Songul

It was quite.

Family

10/10

Exceptional

17 Jul 2026

Thomas

Ice machine didn't work. Also no fridge. Staff was excellent. Location is awesome! Still a 5 star for the price!

Family_with_children

10/10

Exceptional

16 Jul 2026

Don

Everything went well and was nice to restaurant and bars.

Self

10/10

Exceptional

16 Jul 2026

Michael

Had a great time , hotel was close to everything I wanted to see

Family_with_children

10/10

Exceptional

16 Jul 2026

Isaac Daine

The staff were great, room was as expected for Times Square. Very convenient location near TS, subway and Rockefeller. Had a secure place to hold our luggage before check-in and after. ❤️ New York!

Family

2/10

Poor

15 Jul 2026

nicole

My trip started off badly. My reservation was pay at property. The hotel charged my card 48hrs before check in. What is the purpose of pay at property option if they were going to charge me 48hrs before my reservation. They also tried to charge my card 2 more times after the initial charge went through. My bank denied the other 2 transactions. The rooms were terrible. Chipped paint, no box spring just a mattress on a frame. The shower was backed up until maintenance came and fixed it.. also would only get warm. Don't stay here if you like a hot shower. I did reach out to management about my concerns and was directed to corporate..I am following up with corporate because the pictures online definitely are not what you get when you book this place. Catfish and false advertising as far as the room is concerned. The lobby is nice though maybe next time I'll book the lobby and sleep there because the rooms are horrible.

2/10

Poor

14 Jul 2026

Alex

Had a flight cancellation tried to get in contact with hotel for an entire week. It was as if nobody had the entire hotel existed.

4/10

Poor

13 Jul 2026

Sarah

Great location and cool restaurant otherwise, small room. Not very clean. Tiny window. Tv did not work. Shower small and dirty.

Family_with_children

2/10

Poor

13 Jul 2026

Tevaneil

This hotel needs cleaning.The bathroom was dirty and it has mold in the bath and shower.Made me cringe never booking this hotel again and the pictures will deceive you online nothing like the pictures the bed was uncomfortable and very low and shaky, something also bit me in the bed.In the heart of manhattan you would expect better.Felt disappointed.

Family_with_children

6/10

Pleasant

13 Jul 2026

Idir

My $200 has still not been returned to me I would like to get my deposit back because the room was in very good condition when we left

2/10

Poor

12 Jul 2026

edwin

Easily the worst property we have ever stayed in. Small room, not clean well, the nosies bed we ever slept on...a/c was loud and it didn't conceal the noise from bed!

Honestly cannot recommend this hotel at any price! Let alone NYC prices.

Family

4/10

Poor

11 Jul 2026

Natashia

When I first arrived at the hotel, while checking in; staff started adding hidden fees a $200 mandatory hotel fee. But explaining these hidden fees in a way of her doing me a favor by not collecting the money at that time. And then told me that if there was any confusion about the hidden fees, then I would have to speak with the Expedia. So I paid the fee, and she said that I would be reimbursed $97.

The hotel was extremely dusty. There was caked up, dust all over the baseboards of the wall. The air conditioner was so noisy all night you hear this loud machinery, as though I was sleeping in a laundromat. And then when I finally got on top of the bed and looked at the vent of the air conditioner, it was completely covered and caked up in dust, I have photos. The bed sounded as though it was about to break, every time I moved you heard a crank.

However, I will say that the hotel is in an amazing location and on behalf of Expedia booking the hotel was extremely easy and user-friendly.

Friends

6/10

Pleasant

09 Jul 2026

Steve

The shower was awful. The caulking was stained with mold, and insects came out of the drain. The air conditioner was working, BUT the compressor was extremely loud. I needed earplugs to block out the noise. We could hear it from the elevator, which was five or six rooms away. Other than that, the lobby is beautiful and clean, and the staff is very kind. I don't know if it was intentional, but there were no cups in the room.

Self

2/10

Poor

09 Jul 2026

yulan

Possibly the worst hotel I’ve ever stayed at. When we arrived there was a huge line and only one employee working. We waited a very long time to check in. When we finally got to our room, the beds were tiny (doubles not queens), the toilet wouldn’t flush and it was about 100 degrees in there. To top that off, it was very dirty with what looked like blood stains on the walls of the bathroom. I’ve stayed in older hotels in Times Square in the past, but this hotel needs some major work. Stay somewhere else.

Family_with_children

4/10

Poor

09 Jul 2026

Shanner

The room was so small I could barely turn on the left side of the bed the window was facing another room and a brick wall

Family

4/10

Poor

09 Jul 2026

Katherine

Very old, obviously refurbished from an apt building. AC broke in the middle of the night, elevator broke in the morning, bed was a pullout with a horrible mattress, shower leaked all over the floor. Staff was friendly and helpful, but I would not recommend staying.

8/10

Excellent

08 Jul 2026

David

A good clean room with strong air conditioner which was desperately needed on the hot 4th of July weekend.

Partner

10/10

Exceptional

07 Jul 2026

Erin

I loved the location!!!

Family_with_children

10/10

Exceptional

05 Jul 2026

Dayana

Muy limpio, todos los trabajadores muy amables.

Family

10/10

Exceptional

05 Jul 2026

Cruz Julissa

Lo recomiendo 100x100

Family_with_children

6/10

Pleasant

03 Jul 2026

Kenya

To say this hotel has a 4 star rating, the rooms present as a motel. Great location and the main entrance is inviting until you get to the rooms.

Friends_and_family Family

4/10

Poor

02 Jul 2026

Natalie

No cups for the ice machine. The ice and water machine didn’t even work and you had to purchase your own container to put water in. We didn’t even know the hotel had vending machines until the second night of our stay. The staff was rude and not very friendly. The rooms are like closets and I didn’t receive the double bed I booked. The bed was almost the size of a twin bed. The shower head was broken and the water took a long time to get warm and never got hot. I couldn’t even open my suitcase unless I placed it on top of the bed. That’s how small the rooms are. The elevator only fits 2-3 people at a time and it’s super slow. The hotel needs updating.

Family_with_children

2/10

Poor

02 Jul 2026

Melissa

Hot stinky dirty expensive great staff though!

Friends

6/10

Pleasant

02 Jul 2026

Bette

The room was small which is to be expected for a mid/budget hotel in Times Square. The room was clean but the bed was only a full and a bit uncomfortable. Could have upgraded to a bigger bed at the cost of $60 pp. the air conditioning was loud but it did a good job of cooling. The hotel is in a decent location and close to the many theaters. If you are looking for something a on the mid/budget side, it’s an ok choice.

Partner

8/10

Excellent

02 Jul 2026

Carol

Clean and cool during summer - neighbors were smoking though

Self

6/10

Pleasant

02 Jul 2026

Elizabeth

Very noisy beds, very small room and noisy after midnight when the garbage trucks came.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Sonja Careaga

Excellent location, steps away from all of the action.

2/10

Poor

01 Jul 2026

Bhagyalakshmi

Not happy

2/10

Poor

29 Jun 2026

Ronny

worst experience didn't worth what I pay for

Partner

2/10

Poor

29 Jun 2026

jonalyn

It is near everything but The washroom is so dirty there is molds and dirt buildup in grout of tiles and the AC is controlled and it is too hot the windows are opened and broken we cannot close it so we heard all the noise outside we couldn’t sleep because of noise outside the street and because it is too hot in the room

Friends

6/10

Pleasant

28 Jun 2026

Richard

Location was good

Self

8/10

Excellent

27 Jun 2026

RICARDO

The building is kind of old

Family_with_children

4/10

Poor

26 Jun 2026

maria

Cuando llegue me dijeron que no habia la habitación que yo había reservado (de dos camas) me ofrecieron una pero sin A/C , las cortinas estaban sucias y en mal estado , había basura debajo de la cama supongo de huéspedes anteriores y mucho ruido se escuchaba de la calle pues la habitación daba a la calle, el lobby es muy lindo y limpio pero las habitaciones y alfombras ya muy viejas.

Family_with_children

8/10

Excellent

26 Jun 2026

Bev

Great location, big rooms

Friends

2/10

Poor

26 Jun 2026

David

They stole our $400 deposit, despite ensuring

8/10

Excellent

25 Jun 2026

Stephanie

Super convenient location! Considering it was a room in Time Square, it was a great size for a family of 4; which I have found difficult to find in this area of the city. So many shops, restaurants and experiences within walking distance. The American Dream Mall, an absolute must with kids(plan for a full day!), was only about 15 minutes away via uber depending on time of day. The Gentleman handling bag storage before and after check out was very kind and helpful. Luggage Storage was such a great feature to have when your flight doesn’t line up with check in/check out times. Now keep in mind this is a an old NYC building so the elevator is very slow and very tiny. With one 20” rolling bag each, we were just barely able to fit all of us . On a positive note there are 2 elevators so the wait isn’t too bad. Overall, we had a great stay!

Family_with_children

6/10

Pleasant

25 Jun 2026

Lorri

The room itself was simple and practical. Iron board, iron, safe. However, there was no microwave or mini fridge, no ice bucket. The bed itself wasn't as comfortable as I would've liked. The bathroom was small but enough to take a shower in a stall. Overall, this is the type of hotel you stay at overnight or maybe a few days. The bedlinens, carpet, layout appeared clean and orderly when I first entered the room, no pests. Great location for sightseeing, eating at famous diners, flagging transportation.

Self

6/10

Pleasant

25 Jun 2026

Justin

The location/cost is the best thing about this property. You are in the HEART of Times Square. It is a basic property, so if you’re traveling as a young college kid, it’s like a hostile, or if you’re just in for a quick trip, and won’t be in the room at all.

Family

6/10

Pleasant

25 Jun 2026

Meir

The rooms are outdated and could easily use some “touch” . No real
Lobby but location is amazing. Very good.

Friends_and_family Friends

2/10

Poor

24 Jun 2026

Niyah

Shower had no pressure. The website said, refrigerators and microwaves upon request, none were ever available. Room was small. No place to sit, no hair dryers, only 1 outlet, and no clocks.

Family

2/10

Poor

23 Jun 2026

Andrea

Location is great. Super near Times Square.

My main complain would be our bed was as squeaky as anything. The moment you’d sit it’d make the most awful noise and one cannot properly rest as when you toss and turn it makes sounds. Then, the A/C was not working at all nor was the TV in the room or multiple plugs also did not work.

Even if this is one of the most affordable locations I do genuinely think it’s still too much for what you’re getting.

Partner

4/10

Poor

23 Jun 2026

Jana

I had booked a room with 2 queen beds, we received a room with one king. For 4 people this did not work. Luckily, our plans changed and we didn't have to stay overnight. We used the room to freshen up and catch the train. There was also no chair in the room and no trash can in the bathroom.

Family_with_children

2/10

Poor

23 Jun 2026

JORGE ANTONIO

The air conditioning was defective

2/10

Poor

22 Jun 2026

Kristina

Do not stay at this hotel! especially if disabled and require an accessible room. We had to immediately check out due to the room being inaccessible and not safe. They stated we would receive a full refund within the week but then refused to refund. They are keeping $1500 for a service they did not provide. Huge inconvenience to book another hotel last minute pay extra, relocate luggage and push wheelchair to new hotel. Hotel does not answer calls/emails. Made decision didn't meet refund requirements without contacting me to find out what my concerns were.

The \"accessible\" room:
- Bed completely unstable and unsafe for disabled person. My mom had to catch herself from falling off as the legs unstable and wobbles all over the place.
- A/C not working, window doesn't open. Very hot in room.
- elevator and hall to room too narrow to maneuver wheelchair. Not able to fit wheelchair and carryon on elevator.
-not enough space between bed and wall to to safely transfer to the bed.
- bathroom dirty and rusty. Shower chair very rusted.

The hotel workers did not offer to have someone fix AC or look at the bed they just stated all rooms are same we had no choice but to leave. Never even i'm sorry. This hotel doesn't care about the safety of disabled guests. They claimed they would call to hear complaint and reconsider refund but of course have not done so. They tried to blame expedia and claim they don't have my money at first but now claim they just aren't going to refund.

Family

10/10

Exceptional

22 Jun 2026

Noel

Muy buena atención! Muy recomendable

Partner

10/10

Exceptional

21 Jun 2026

Michael

Good central position for time square

Friends

10/10

Exceptional

21 Jun 2026

Lauren

Maria at the Oyo Time Sqaure reception desk was wonderful (deserving of a big raise). She went above and beyond to make sure our stay at the hotel was wonderful. She was so warm and welcoming to our family traveling from PR, USA. Would stay again just for Maria. 🇮🇹🇵🇷🇺🇸

Friends_and_family Family

4/10

Poor

21 Jun 2026

Armando

I like the location because is really close to time square and subway stations but the front desk lady isn’t really help, bad attitude kind of rude but the rest was ok, room no too bad and the cleaning staff very nice

Self

4/10

Poor

21 Jun 2026

bob

Location and staff excellent but the rooms are small and the bathroom had mold.

Partner

6/10

Pleasant

20 Jun 2026

William

It was definitely dated, and the walls and windows were superrrr thin slept terribly as the noise was out of control.. we had an issue as soon as we got in the room with the toilet, thought maybe it was us; it wasn’t .. called staff they sent someone up quickly so that’s a positive. Beds were similar to ikea. Elevators are TINYYYY! We got the “overloaded” light and it was only two of us, both weigh 200 lbs .. kids couldn’t ride at the same time so had to give them a card and us a card and one time they just walked the steps. The location is worth it. I’d likely chose another hotel next time.

Friends_and_family Family

4/10

Poor

20 Jun 2026

Martha

The bed’s were not good the room was dirty we had to ask for multiple times in the small room you can’t fit your luggage. I would never stay there again

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

timothy

Ac didn’t work and tv was broken. Basically told me to deal with it.

Self

8/10

Excellent

19 Jun 2026

Manikandan

Overall the stay was decent and good. The rooms are pretty small. Person coming from Texas I think everything will be small

Friends_and_family Family

6/10

Pleasant

18 Jun 2026

David

Great location but poor sound proofing brings the street into your room

2/10

Poor

18 Jun 2026

Lucia

The room was incredibly small and dirty. The bed felt like it was inside the bathroom. We left after the first night and checked into an alternate hotel. We told the front desk we were checking out but did not receive any credit or refund. It was not a good experience.

8/10

Excellent

18 Jun 2026

Lynn

Need to update furniture in the lobby.

Self

2/10

Poor

18 Jun 2026

Anastasiia

Room so small and dirty

Family_with_children

8/10

Excellent

17 Jun 2026

Benji

Not the best, but not bad for the money and right in Time Square.

Partner

10/10

Exceptional

17 Jun 2026

Jared

Everything went well

Self

6/10

Pleasant

17 Jun 2026

Julie

The location was great and the staff friendly. The room was small but fine. Our biggest issue was the very loud air conditioner. It was hard to sleep due to the very loud unit all night long.

Partner

10/10

Exceptional

16 Jun 2026

Caroline

No air conditioning and the water machine wasn't working, but everything else was perfect.

Partner

2/10

Poor

14 Jun 2026

Kiranjit

Please do not book a taxi via the hotel. We ended up being charged 45 dollars more than the original price. I am still waiting to hear from the hotel how a charge can be updated without my consent after I have left the country.

6/10

Pleasant

12 Jun 2026

Tonya

The room was clean, the sheets were clean. The bathroom was clean. The carpet is awful, the room is tiny , I’m guessing 10x10, which was fine because I was there to sleep. There was NO water pressure, the water was lukewarm and trickled out, it was impossible to rinse my hair.
The room was quiet, the front desk guy was nice. The price was good for NYC, but you get what you pay for. The AC worked great and it was blazing hot in NY. Overall, if you don’t have high expectations then it works, except the shower that doesn’t work for anyone.

Self

6/10

Pleasant

12 Jun 2026

Lea A.

Good stay.

Partner

2/10

Poor

11 Jun 2026

Narorth

The toilet was not functioning and requested it to be repaired several times but no one came. I had to go to the lobby 5 floors down anytime I needed to use the bathroom.

The room was dirty and old.

Friends_and_family Friends

6/10

Pleasant

11 Jun 2026

Lucas

These 47th st hotels are a crapshoot. Some are really nice, some are not to great. This one is not the worst but far from the best. The mattresses are ok the bed frames are cheap and the room is small. The bathrooms are small and old, the housekeeping is rushed and not too thorough. The elevators are the main pain point. Slow, small, and only 2 of them. But the location is great and the staff is helpful. As a \"budget\" option, it's probably on the high end but I'll never stay there again.

6/10

Pleasant

11 Jun 2026

Jennifer

I was hoping this budget hotel would be a little bit better for the price that we paid. It was an expensive weekend in NYC in general. But we paid $370 for one night. The hotel is very budget hotel-esque. The location was GREAT and we didn't have any issues with noise level. But the furniture in the room is the cheapest barest furniture around. The bed was so loud every moment that someone moved. There was a metal night stand on one side of the bed but not the other and then one wooden shelf. Our bathroom towels were tiny and although overall the room seemed clean, there was a long hair (not ours) hanging on one of the towels. The bathroom shower left something to be desired as well. Low water pressure and took a long time to get warm. There are other similar priced and similarly located hotels like The Edison, The paramount, Hampton Inns that seem much higher end and we will choose those over OYO again in the future.

Friends_and_family Family

2/10

Poor

11 Jun 2026

Anastasia

First, I want to say that Maria was fantastic! friendly, informative, and genuinely helpful throughout our stay. The staff overall was 10/10. Unfortunately, the hotel itself was the complete opposite.
The room photos online are very misleading and do not accurately represent what you actually get.
Our first room had a broken air conditioner, was significantly smaller than advertised, and was in poor condition. With two beds in the room, you practically had to climb onto one bed to access the other. The walls were filthy, covered with stains, scuffs, and large patches of missing paint. Overall, the room felt dirty and poorly maintained. Thankfully, the front desk staff was accommodating and moved us to another room.
The second room was slightly larger, but still nowhere near what was shown in the photos. The air conditioning worked, which was an improvement, but the room had visible BLACK MOLD. The water pressure was extremely weak, and the hot water was barely warm.
The only major positive, aside from the staff, is the location. The hotel is right in Times Square, putting you within walking distance of many of the city’s main attractions and hotspots.
Unfortunately, this stay was a total waste of money. Under normal circumstances, I would have checked out and booked a different hotel, but due to circumstances beyond my control, that wasn’t an option.
Overall: Staff 10/10, Hotel Rooms 0/10. Great employees and a great location cannot make up for the poor condition, cleanliness

8/10

Excellent

10 Jun 2026

Kelsey

The first room we had, the AC didn't work. We didn't use the blankets we were so hot. But we got in pretty late to begin with. I inquired about the AC the next morning. Turned out, it wasn't working. They did move us to a different room. Then in that room, the TV didn’t work. They did move the TV from our original room to the new room (my dad needs his sports). All in all it was a decent room. However the last day of our stay, the outlets stopped working? The ones on the side of the window, they were very loose. Could probably use some more updates but all in all the staff was great! Very helpful! It was clean. Bed comfortable enough, pillows were nice and big. For being close to times square, i felt like it was a very decent hotel for the price we got it for, being budget friendly with a private bathroom.

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