City Club

United States , New York Area - NY
New York , West 44Th Street, 44
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100 reviews shown

10/10

Exceptional

13 Mar 2026

Michael

Shops and Theatre within walking distance, Chase banks

Partner

2/10

Poor

11 Mar 2026

Tsetsegmaa

Room is dirty, chair is dirty dusty. When I start taking shower water doesn’t go down and gray colored water coming back and bathroom drain is completely clogged. Aww so nasty!!!! I couldn’t take shower!!!

6/10

Pleasant

09 Mar 2026

Mathieu

They offer light breakfast, the room was clean.

Family_with_children

10/10

Exceptional

09 Mar 2026

KARINA

Great location. Excellent staff. Clean rooms

Partner

10/10

Exceptional

08 Mar 2026

Silvano

clean and welcoming room, large bathroom with bidet, very, very rare to find in American hotels.

Self

4/10

Poor

07 Mar 2026

Brittany

Location is the only Positive thing going on for this hotel.

Family_with_children

10/10

Exceptional

05 Mar 2026

Helen

The City Club is a charming hotel with a very convenient midtown location. Everyone on the staff is friendly, helpful, and makes guests feel welcome. (They quickly notified me when I left a phone charger behind.) The guest rooms are spacious, inviting, and well-appointed, and there is a light breakfast served every morning. This hotel is a gem in midtown, and I highly recommend it to anyone!

Self

10/10

Exceptional

05 Mar 2026

Eric

Location is terrific. Staff was very nice and helpful. Room was very clean. The only thing that could have been better was the free breakfast. It was free, but it was very minimal.

Self

10/10

Exceptional

04 Mar 2026

HUGH

Always a winner- although the breakfast was better in the recent past- no more bagels or cereal

Self

6/10

Pleasant

27 Feb 2026

Nore

It’s nice but old and has no mirror at room or good lighting to check your self or put makeup .and their sofa was so old .

Family_with_children

10/10

Exceptional

26 Feb 2026

Deborah

Yes, my room was quiet and immaculate

Self

10/10

Exceptional

26 Feb 2026

HUGH

Location, price, staff& beautiful room & decor

10/10

Exceptional

25 Feb 2026

Thomas

Perfect stay

2/10

Poor

24 Feb 2026

Sabrina

Staff

Family_with_children

10/10

Exceptional

22 Feb 2026

Lynda

The front desk organized and uber to airport for us.

8/10

Excellent

22 Feb 2026

ZACHARIE

8/10

Excellent

22 Feb 2026

Parris Elliott

The room was great - breakfast wasn’t that good. Mini muffins and yogurt

Family_with_children

10/10

Exceptional

21 Feb 2026

Lizabeth

Amazing service great staff

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Terence

I booked this place last minute. I have no regrets and I will be back. I look forward to it

Self

8/10

Excellent

19 Feb 2026

Brandy

The coffee available on the floor was not made correctly, and they did not provide milk, or even a powdered creamer. Coffee is sooo important. More important than the fantastic sheets and quality toiletries and fully stocked bar....ya just gotta do the coffee right!

Business

2/10

Poor

19 Feb 2026

Timothy

Arrived on Sunday 2/15 around 11:30 to register for check-in. We were in NYC to take our kids to their first Broadway show. We were told the room was being cleaned but would be ready by the normal 3pm check-in time. We got back from our show at 3:30 with tired kids and our room was still not ready. I checked in with the concierge at 4:15 who said they just started cleaning the room so it would take some time. We were finally able to check into our room around 6:45 after we had dinner. The next morning the concierge said they would reach out to the manager about a refund. I called later that day and was told they were still waiting on a response from the manager. I asked if they would call me back when they had an answer. That was the first time I was asked to give them a call back number. It felt like I was being dismissed the entire time in the hopes I would just forget about it. Room and hotel were nice but I won't be going back.

2/10

Poor

18 Feb 2026

Margaret

I wish I could post pictures of the hotel room… it felt so grimy and dirty. The bathroom floor was soft from water damage so the floor around the toilet sunk when you stepped on it plus you can see the floor sunk with you own eyes. The ac didn’t work so the room got terribly hot and no one came to fix it. We had no towels when we arrived and it took hours to get any we’re had to go back down to the concierge. There were stains everywhere on the walls, upholstery and floors. One night I needed to work in the communal space and there was an altercation happen with a man downstairs refusing to leave the hotel. The whole stay was less than ideal.

Friends_and_family Family

6/10

Pleasant

18 Feb 2026

Milena

I expected a bigger space and better breakfast but great customer service had everything I needed in the room.

Friends

6/10

Pleasant

17 Feb 2026

Danielle

While the staff was great, the hotel itself didn't match some of the amenities. For example, our room did not have a refrigerator or mini-bar; and the continental breakfast wasn't great. There were mini yogurt cups, mini muffins, mini donuts, mini croissants...all which were stale. Only option to drink was coffee, tea or orange juice. Would have been nice to have fresh fruit. Best part of the hotel was the location...just a few minutes away from Times Square and Broadway theatres! Surroundings were safe to walk at night.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

William

The room was spotless and the staff was amazing

Leisure Partner

4/10

Poor

14 Feb 2026

Derrick

Huge issues upon check in no ada accessible.frony desk didn't. Open double doors. Told. He was doing audit. Waited. no. Time frame of what that meant despite me email. REASONABLE TO ACCOMMODATIONS my disability during my state of emergency during. Check out. Multiple people. On door and phone despite me. Asking. Fir spefics. Prior and upon arrival.

10/10

Exceptional

13 Feb 2026

Arnickia

The best bar of the room was the bathroom. The modern bathroom was the chiefs kiss the bed was comfortable. The location is perfect especially if y need to be in time square mins away from Hell’s Kitchen.

Business_and_leisure

8/10

Excellent

13 Feb 2026

Caitlan

The hotel and amenities was great however the staff and night shift check in could have been better.

Leisure Self

2/10

Poor

13 Feb 2026

Maria Cecilia

I had booked this hotel for 4 nights, however I had to leave as soon as I arrived. My room smelled strange when I arrived, I opened the windows (in Februarys winter weather) to clear the air. However I found the real problem in the bathroom where the floor tiles were rotten (loose soft vinyl that you could lift) and the shower tiles had no grouting in between. I cannot imagine the amount of old gunk collecting there waiting for my bear feet to stand on. Hopefully nobody gets a cut there. I couldn’t stay. A clean place is the bare minimum.

8/10

Excellent

13 Feb 2026

Michael

Rooms are small and old but for the price they are generally fine and clean.

Business

10/10

Exceptional

12 Feb 2026

Andrew

Room and staff were great. Everything was classy and easy.

6/10

Pleasant

11 Feb 2026

Harrison

Cozy location in midtown needs hotel reno its starts with the bedding..

Leisure Self

10/10

Exceptional

10 Feb 2026

Marlene

The room was spacious and clean. Loved the large showers. Room was very well lit. The staff was exceptional. Johnny, Billy, Ravina, and Rogel gave amazing customer service. The location was right in the heart of Manhattan and within walking distance to most all the sites. The price was very reasonable.

Business_and_leisure Family

8/10

Excellent

10 Feb 2026

WILMER

The staff was great, but the room was rough. When you think NYC hotel this is not what we pictured

10/10

Exceptional

09 Feb 2026

Doraci

Excellent

10/10

Exceptional

09 Feb 2026

Pradeep

Good but room was too small

10/10

Exceptional

08 Feb 2026

Oliver

Friendly staff, clean comfortable room, nice Continental breakfast - included.

Leisure Partner

2/10

Poor

08 Feb 2026

Avneet

Electricity went out. Staff was not friendly

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

George

Yes!

Business

8/10

Excellent

04 Feb 2026

Darius

It was an old fashion hotel nice.

Business Self

2/10

Poor

04 Feb 2026

Yoodlyn

Room, amenities,not a great experience at front desk

10/10

Exceptional

02 Feb 2026

Jennifer

Great service, thank you Jennie you saved us on our arrival! Coffee in the mornings are great and convenient, the bell hop was so helpful! Great size room for 5 of us, warm and cozy

Friends_and_family Family

8/10

Excellent

02 Feb 2026

Frances-Ann

Room was spacious. Staff polite. The hotel was a bit dated but location made up for it. Safety was an issue as people could easily walk into hotel and go into elevator.

8/10

Excellent

02 Feb 2026

Davin

6/10

Pleasant

01 Feb 2026

Vasileios

It was okay

Leisure Partner

2/10

Poor

30 Jan 2026

James

Worst hotel in the area. Many unknown fees came days later. When I called to try to fix this on multiple occasions I was granted nothing more than being on hold for an hour 2 seperate times before I gave up and just let them keep my money

10/10

Exceptional

29 Jan 2026

Yienajye

Jen was amazing with my understanding of how to checking in! I’m new to travel and I was pleased with her careful and thorough explanation of the process. Clean rooms. Great soap and lotion. Excellent shower pressure. Bed was a dream! Cute hotel design!

Leisure Self

8/10

Excellent

26 Jan 2026

Laura

Great location

2/10

Poor

25 Jan 2026

Fernando Dias da

Poor

Leisure Family_with_children

4/10

Poor

25 Jan 2026

Norma

El hotel en las fotos se mira bien! Cuando llegas al hotel nada Que ver,en lo que publican,muy oscuro los pasillos.
Cuando entramos à la habitacion habia un olor muy horrible,las alfombras,tenía mal olor.Yo hice una reserva para 4 personas,y me dieron 3 tuallas,un dia Antes que salimos,No ME ARREGLARON la habitacion.
LOS DEZAYUNOS,HORRIBLE 😡
NO ME GUSTO
NO LO RECOMIENDO

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Marilyn

Yes

Leisure Family_with_children

10/10

Exceptional

23 Jan 2026

Helen

The rooms are beautifully decorated, the bathrooms are spacious, and all of the hotel staff are professional, courteous, and helpful. And the central location can't be beat. I always have a wonderful stay at City Club Hotel and will continue to recommend it highly to any colleagues and friends who plan to visit midtown.

Business Self

10/10

Exceptional

22 Jan 2026

Nidia Nuñez

Everything was great near a lot of places, front desk lady she was so kind and helpful I definitely will stay there again.

Leisure Family

4/10

Poor

21 Jan 2026

James

First, I’d like to start out by saying the staff was very nice and they were as helpful as they could be. The location is also very convenient to Times Square.

When we got to the room, the first issue was we had was with the TV. There was no volume couldn’t figure it out, but we called the staff and they did come up there and after about two hours they finally figured out what the problem was .

The next issue we had was the floors are very dirty. There are spots where the floor is very soft and wheat and then maybe they just carpeted over vent or whatever holes were in the floor. The tile in the bathroom was coming up. There’s also dents and lumps in the floor and soft spots in the bathroom as well.

The room was hot. We could not get the thermostat to work we would hit the button and it would seem like it’s working, but then it would just stop working overnight and we would wake up very hot and uncomfortable. We told the staff and it’s possible that something has been fixed because the next morning, as we were getting ready to leave, we did notice that the room was much cooler that was two days later. Our shower would not drain so as we all showered, we would stand in a pool of dirty water.
There is a mini fridge in the room, but it is packed full of alcohol and drinks so it will be no use to anyone staying in the room. So we had to figure out another way to store our items.
We also noticed a smell of aerosol bug spray.

Leisure Family_with_children

10/10

Exceptional

21 Jan 2026

HUGH

Great location, great price, beautiful room

Self

8/10

Excellent

18 Jan 2026

sasha

Jennifer was very friendly and made checking in smooth , property not modern however it’s close and convenient to everything and works for short stays and time away exploring

4/10

Poor

14 Jan 2026

Sally Ann

We booked family suite was not available due to building work - they put us in 2 rooms instead however once we left they then charged credit card 2 x resort tax for rooms despite it being their fault we had to have 2. They have not responded to 5 direct emails, several messages through Expedia or phone calls. No email invoice received. Ghosting us entirely.

The location was superb. Rooms very tired and dated. Breakfast very limited and mini pastries all abit hard. No coffee/tea in room. Shame the post visit communication means I won’t book again.

10/10

Exceptional

12 Jan 2026

Pedro

The hotel was very conveniently located. The staffs hospitality made up for the neglected rooms. Rooms need a massive renovation.

Leisure Partner

10/10

Exceptional

08 Jan 2026

Thomas

The stay was good & the staff as well. In the past I would also rave about the breakfast offered, however now I am disappointed as they have cut the choices drastically.

10/10

Exceptional

07 Jan 2026

HUGH

I’ve. Stayed here Dec times . It is superb: room , price, location- the breakfast used to be better however

Self

10/10

Exceptional

07 Jan 2026

Thomas

The room was quite nice & the staff as well.

10/10

Exceptional

07 Jan 2026

Michael

breakfast was fresh, great coffee/espresso selection

Leisure Self

2/10

Poor

05 Jan 2026

Alexandra

Rooms dirty , very bad mattress , rundown bedrooms, bed bugs , they didn’t have continental breakfast.

Family

6/10

Pleasant

04 Jan 2026

Andrew

Found a cockroach scurrying around the room. Breakfast used to be better. Location is great though.

Business_and_leisure Self

10/10

Exceptional

04 Jan 2026

Sue

Excellent desk staff.

10/10

Exceptional

04 Jan 2026

Stephen

Great location. Room was very clean. We would definitely stay there again!

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Andrew

Great

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Josephine

No refund yet

4/10

Poor

03 Jan 2026

Minakshi

My son got stuck in the bathroom because the door jammed. He was in there for 10 minutes till the personnel had to change the lock.
I have written three emails to the manager since our check out to discuss this but no reply from them. Very disappointed.

Leisure Family

8/10

Excellent

02 Jan 2026

Jennifer

Location

10/10

Exceptional

01 Jan 2026

michael

Staff amd the place itself good spot

Friends_and_family Family

10/10

Exceptional

31 Dec 2025

Khayal

Perfect location it’s around 2-3 minutes away from Bryant park and Times Square.. Very small room without window but clean and has everything for the comfort. We don’t like breakfast at all there was nothing to eat only few donuts and croissants.
Overall we like the hotel and especially location and cleanliness.

Leisure

10/10

Exceptional

30 Dec 2025

MARIA

Front desk was very nice, quick check-in and check out. Room was much larger than we expected and very clean. Pretty quiet and the location was excellent to walk to all the sites. Highly recommend!

10/10

Exceptional

29 Dec 2025

Karamie

Thank you staff for making our stay with 4 kids and a puppy such a great experience. Truly, the staff can make or break a stay and they were so wonderful, kind, and helpful without making one feel they owe them something in return. Will highly recommend to others. Great street. Felt safe and a bit less congested than other streets, even the days right before Christmas. Parking right across the street was worth every penny to then be able to walk everywhere. Love that they included light breakfast pastries. Hotel is not super fancy, but the staff and location and affordability makes it worth it. Coffee shop and healthy Proper Foods (also such kind staff) were so great right across the street. Huge thank you Bill for keeping our many bags safe at checkout and retrieving them so kindly not long after storing them, even with many guests needing assistance at that hour. Such a memorable experience staying in NYC at Christmastime for our family and you were part of it. Thanks again and all the best!

Leisure Family

8/10

Excellent

29 Dec 2025

Glenn

Classic

8/10

Excellent

29 Dec 2025

Darin

They had friendly staff

Leisure Family_with_children

4/10

Poor

28 Dec 2025

Ryan

Bad

8/10

Excellent

28 Dec 2025

William

Staff was very efficient and cordial.

Partner

10/10

Exceptional

28 Dec 2025

Cindy

Everything was amazing!

Leisure Family

10/10

Exceptional

27 Dec 2025

Chad

Great staff, kind and friendly. Offered a bottle of champagne at check for my wife’s birthday. Rooms were clean and spacious (for a NYC room). Great location, easy to walk to everything during the Holidays.

Partner

2/10

Poor

26 Dec 2025

Alejandra

The rooms and overall facilities are really rundown. I will not recommend if you appreciate cleanliness. Our room was very dirty and smelled like mildew. The “breakfast” is horrible.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Yoshimichi

During stay every day door service off room cleaning.

10/10

Exceptional

25 Dec 2025

Thomas

Centrally located

2/10

Poor

25 Dec 2025

Armando

Rooms in 801 is not nice.

8/10

Excellent

24 Dec 2025

Alyson

Very conveniently located. Was able to check in early. Check out is 12. Friendly staff. Spacious rooms.

Leisure Family

10/10

Exceptional

22 Dec 2025

Debra

Staff is wonderful very professional and polite. Car service at hotel was wonderful. Continental Breakfast was nice. Loved having options.

Leisure Family

6/10

Pleasant

21 Dec 2025

Asif

Economical place near Times Square

8/10

Excellent

20 Dec 2025

Katie

courteous

8/10

Excellent

20 Dec 2025

Frances

Came in early and was able to check in to our room earlier than expected

Leisure Partner

4/10

Poor

20 Dec 2025

Jennifer

Staff was very helpful and kind but room took a long time to be ready after checkin time.

10/10

Exceptional

20 Dec 2025

Carol

The rooms were clean and cleaned daily. The employees were all very friendly. They greeted us each time we returned of an evening

6/10

Pleasant

19 Dec 2025

jarenis

Stay was ok. Nothing to rave about expect for Wilson. At midnight, he was tasked with unclogging a toilet and cleaning our bathroom after the afternoon staff did nothing after we let them know around 7pm of the bathroom issue. Upon our return Wilson and the front desk staff moved quickly to help us and had it fixed in under an hour. Breakfast was ok. Good coffee. Excellent location!

Business Partner

8/10

Excellent

19 Dec 2025

Ortelio

The hotel was mostly excellent except for a few small problems. The shower drain didn’t drain the water as fast as the shower head flowed. The traffic was so busy the day I arrived that it took 45 minutes to drive 5 blocks to the hotel. One great and terrible thing was that the hotel entrance was hard to find. It made it exciting to find this hidden gem, but it took 4 passes to find it because the entrance is so small compared to the big entrances of the other hotels on the street.

Leisure

10/10

Exceptional

17 Dec 2025

Clifford

didn

8/10

Excellent

16 Dec 2025

Lori

It was fine. Check in was slow with lots of waiting, one small desk and one person. Hotel location was perfect! The hotel is trying to feel upscale but it’s basic. It was a lot of money and maybe when it’s not the holidays if the price was reasonable it would be a good value.

Friends_and_family Family

4/10

Poor

15 Dec 2025

Kelley

Breakfast was very limited and the room that it was in had no heat, middle of december, bed was terrible, everything else was fine

10/10

Exceptional

15 Dec 2025

Daniel

The staff are very friendly. The hotel is decent, well maintained. It is conveniently located in the center of everything.

Leisure Family_with_children

8/10

Excellent

15 Dec 2025

Jennifer S.

The hotel is in a good location very convenient to Grand Central Station, Bryant Park, Rockefeller, and Broadway. The staff is very friendly and helpful. They have a doorman who will greet you. It also adds to the security factor. The service is top notch. I had booked a car service through Expedia before the trip. But the service unexpectedly canceled on me on my departure day when I was leaving for the airport. The hotel was able to secure me last minute transportation so I was able to make my flight. They do have a continental breakfast which is a variety of baked goods, oranges, coffee and tea. If you are a picky eater or have allergies you should not count on eating breakfast at the hotel. The coffee is legit- they have a fancy machine that makes lattes, cappuccinos and more. So if you are into coffee you can skip the Starbucks and save money. The hotel is clean but it is an older property that shows its age. There are no amenities such as a gym or pool. The room was comfortable for sleeping. The hotel has a lot of music nostalgia including vinyl records as decor in the room and black & white pictures of celebrities including Elvis. It is unclear if these celebs ever stayed at the property but it leads to the charm. If you are looking for a mid budget hotel that is close to transportation and Times Square area this is a good option.

Leisure Family

10/10

Exceptional

14 Dec 2025

Mary

Jay welcomed us to the hotel, was very efficient, and made us feel like superstars when he proactively upgraded our room!

Leisure Partner

4/10

Poor

14 Dec 2025

Dana

It was a “light continental” breakfast. Kitchen under construction. Nothing HOT for breakfast. They never stated that online.

Rooms were tiny, bathroom was moldy. Online stated we got 2 bottles of water each day, then front desk told me that was one time only. (With mini/tiny bottles of water) front desk manager was completely rude, anytime you ask any kind of question.
Would NEVER stay here again!!!!

Leisure Family