Name: Americana Inn
Address: 69 West 38th Street, New York, 10018, US

2/10

Poor

23 Jul 2026

Sophia

There was no hand soap in the shared bathroom. Need I say more? The walls were so thin that I could hear everything from the street all night - very noisy! I had to leave a day early because I couldn't sleep.

10/10

Exceptional

22 Jul 2026

Richard

Was clean and basic. Convenient location.

Self

10/10

Exceptional

21 Jul 2026

Hieu

Thank you for everything

Family

10/10

Exceptional

20 Jul 2026

Ladda

The hotel is conveniently located across from a parking garage and near coffee shops, restaurants, a grocery store, and just a 10-minute walk to TSQ. The room was spotless and surprisingly quiet, which contributed to a very good night’s sleep due to the high-quality beds and sheets.

Friends

10/10

Exceptional

19 Jul 2026

Vishal

Amazing location

10/10

Exceptional

19 Jul 2026

Evgenii

I had a very pleasant stay. The hotel is modest but clean, and the location is excellent—perfect for exploring Manhattan. I didn’t have breakfast because I always left early, although it would be nice if breakfast started a little earlier. Overall, I was very satisfied with my stay and would happily stay here again.

Self

8/10

Excellent

18 Jul 2026

Rodrigo

Very clean room and bathroom. Excelente location. A little bit noise if you get room facing the streets like I did.

Self

4/10

Poor

17 Jul 2026

Kelly

The

10/10

Exceptional

17 Jul 2026

Anyalis

Estuvo bueno

Family

10/10

Exceptional

16 Jul 2026

Tanya

Dan at the front desk was amazing!!!! We had the best visit. Will definitely go back again it’s an amazing location

Family_with_children

6/10

Pleasant

13 Jul 2026

Dawn

The bed was uncomfortable, too high, and the room was small. I didn't like sharing a bathroom and it wasn't stocked with hand soap or towels to clean your hands. Plus they look the outside doors at 10 pm which we didn't know about because our concert ended about 10 pm and we walked back to the hotel and didn't get back until 10:30 and had to knock on the door to get in.

Friends

6/10

Pleasant

12 Jul 2026

DHAN

No parking No attached bathroom

Family

10/10

Exceptional

12 Jul 2026

Sally

If the shared bath/shower situation works for you, this is a wonderful spot. Extremely clean, very helpful staff, excellent location. Even for a shared situation, it’s ideal — private, several on each floor, never a wait, and sparkling clean always. 10/10

Family

4/10

Poor

12 Jul 2026

Solmeda

There is not bathroom in the room..The TV has no channels.

Family

8/10

Excellent

11 Jul 2026

James

It's located two blocks from Bryant Park and close to Times Square. The price for quality is good. Felt at home.

Self

4/10

Poor

10 Jul 2026

Luter

No private bathrooms. Only 5 bathrooms in entire hotel for all guests to share

Family_with_children

10/10

Exceptional

09 Jul 2026

Susan

It’s central and clean and the front desk and cleaning staff were lovely and helpful. For the price it’s great.

Self

10/10

Exceptional

09 Jul 2026

Ronald

Cute, affordable and clean. Needs a better air conditioner in my room.

Partner

10/10

Exceptional

09 Jul 2026

mamun

The room and bed was good, it was very small but for the money and location it was great.

Self

8/10

Excellent

08 Jul 2026

Eric

Since bathrooms are shared amongst guests its probably a good idea to have at least one person who can monitor all the bathrooms 24/7 since they can get gross really fast

Self

10/10

Exceptional

08 Jul 2026

Gavrielle

I had a great stay here for a night. It is an older building but well kept and every staff I interacted with was very kind and helpful!

6/10

Pleasant

08 Jul 2026

Sheila

You have to share a bathroom and shower with other guests, bathroom is in the hall way and there is 2 bathrooms that have to be shared in the whole building. Rooms were clean but awfully small.

Partner

2/10

Poor

07 Jul 2026

Bianca

The AC didn’t work well it’s was so so hot the whole evening. Bathrooms that are shared are not that clean, struggled to get towels had to ask house keeping for them myslef

Friends

10/10

Exceptional

06 Jul 2026

Michael

This was probably the cleanest place I have ever stayed at! I stayed in a single room small but not cluttered. Comfy bed very well air conditioned perfect for sleeping. Shared bathroom was spotless and never had to wait because of multiple bathroom on each floor. The staff is extremely polite and professional. Definitely going to return!

Self

8/10

Excellent

05 Jul 2026

Michael

I needed a place to stay for a night so it worked. I didn’t like that I could hear the TV through the walls coming from somewhere else. I didn’t sleep well because all I could hear was the TV. In the morning they had a little bit of toast and bagels. Some tea and coffee. For what it was, it served its purpose.

Self

6/10

Pleasant

04 Jul 2026

Sariah

The room was clean and so were the shared bathrooms. Our room did not have air conditioning and this caused us to be downgraded to a room with a single full size bed versus the bunk bed set up originally booked. The second room were were out in also did not have air conditioning so again we were moved to a room with a single full size bed. Overall would not book here again

Family

10/10

Exceptional

02 Jul 2026

Izahn

This was a perfect spot if you don’t mind staying in a small room and sharing the bathroom.

Each bathroom had about 3 - 4 rooms around it, meaning you share it with those people.

Everything was so clean, from the lobby, to the hallway going to the rooms and our room.

I really had the best stay here, it was so close to everything. Most places were walkable from the hotel.

The staff were extremely helpful and friendly. When we got there we wanted to store our luggage. We were told that we could check in as our room was ready.

I just had the best experience there

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Hassan

Cool thanks

Friends

10/10

Exceptional

27 Jun 2026

Wayne

The only issue was the toilets on the third floor were blocked

Self

10/10

Exceptional

26 Jun 2026

Natasha

First time staying at this property. Centrally located accessible to most subway lines and transfers. Midst the hustle and the bustle
Room was great,.beds and pillows very comfortable. Washrooms clean and good water pressure.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Spyros

.

Self

10/10

Exceptional

25 Jun 2026

Tianfeng

Great location, comfy rooms. I wish there is a chair in the room, at least a folding chair would be helpful. There are three front desk person, two of them are very kind, another one is a little hard to work with. The bagel in the morning is helpful. Shared bathroom is relatively easy to use and clean. Only busy using it in the morning, other time are all ok.

Self

10/10

Exceptional

24 Jun 2026

Ada

Clean room and shared bathroom. The staff was friendly and helpful with directions and recommendations.

Self

10/10

Exceptional

23 Jun 2026

John

Room was inexpensive for the location. The bathroom got a bit wet if someone used the shower but you can plan for that. Room was basic but that is all I needed.

Family_with_children

10/10

Exceptional

22 Jun 2026

Pascual

Buena ubicación

Self

10/10

Exceptional

22 Jun 2026

Tywana

Everything was nice I wish the breakfast was better

Family

10/10

Exceptional

21 Jun 2026

Luke

Felt clean, smelled good, bathrooms were never a problem, you also get a fridge in your room

Self

8/10

Excellent

19 Jun 2026

Marri

Stay is ok...would appreciate front desk team

Family_with_children

10/10

Exceptional

16 Jun 2026

Diego

First time at this hotel and I gotta say the staff were very helpful. I loved the service. 10/10

Self

10/10

Exceptional

15 Jun 2026

Nixon

Excellent service very clean.

Self

10/10

Exceptional

15 Jun 2026

Norm

Air conditioner worked well

Self

6/10

Pleasant

14 Jun 2026

Jimmy

Rooms are super small. Didn’t like how the shower was a shared amenity although we didn’t run into any issues with that. No microwaves or fridges in the rooms; there are communal pantries on each floor…again, also didn’t like. The microwave on my floor did not reopen, trapping my food inside. Had to break it open, destroying the microwave but I told the front desk what happened right away and they didn’t penalize me or anything like that. Access to the fire escape from our room window was pretty cool but we had problems with our room door locking, several times. That was really frustrating. Other than that, continental breakfast was poor (just bagels, mini muffins, and coffee) but the hotel staff was more than hospitable and helpful.

Partner

2/10

Poor

14 Jun 2026

Henning

Disappointing Customer Service

Due to a severe storm, my flight was canceled, which meant I was unable to travel and use my hotel reservation. Since this situation was completely beyond my control, I hoped for some flexibility, such as the possibility of moving my booking to the following weekend.

Instead, I was repeatedly referred back and forth between the Front Office and the central customer service team. The Front Office told me to contact the central number, while the central team stated that the Front Office was responsible. No one seemed willing to take ownership of the issue, and I was not offered any meaningful assistance or solution.

I understand that the hotel was not responsible for the weather, but neither was I. I expected clearer communication, greater understanding, and a more customer-focused approach. Overall, this was a very frustrating experience and a disappointing level of customer service.

Self

10/10

Exceptional

14 Jun 2026

Andrea

AC worked well, mattresses comfortable although sheets a bit stiff, large beautiful bathroom, everything very clean, storage room for luggage was much appreciated before and after check out, friendly staff too!

Family

10/10

Exceptional

13 Jun 2026

Aurelie

Très bien situé et correspndait à mes besoins pour le séjour. La salle de bains est partagée avec d'ajtres chambres, mais tout etait propre et en bon état. Le petit déjeuner est simple mais correct pour commencer la journee. L'Americana Inn va rester une valeur sûre pour mes prochains séjour.

Friends

10/10

Exceptional

10 Jun 2026

Daniel

Location is amazing, just a few blocks from Times Square and Grand Central Station. Nice hotel for the price you pay, sure im picking it up on my next trip to NY.

Partner

10/10

Exceptional

10 Jun 2026

Felicia

Upon arrival the manager of the hotel greeted us with open arms even though he clocked out for the day. That didn’t stop him from making sure we got our room in a timely manner. He let us check in early since our train got there an hour earlier than we expected. We got a double bed room with a shared bathroom. There are multiple bathrooms around the hallway so if one is in use it’s very easy to access another. The rooms were immaculate and everything was pristine. The room was very very small, but I knew that going into the booking so it wasn’t a turn off for me. The AC worked perfectly. We did not use the tv but it looked like a brand new one. They offer coffee and snacks in the morning but we passed to hit the bodega next door. It’s walking distance from Grand Central, Times Square, the Rock, and the Public Library - and so much more. This is now going to be our go-to hotel whenever we’re in the city. Thank you to the manager whose name I did not grab, but was the kindest human! Your hotel was exactly what we needed.

Partner

2/10

Poor

10 Jun 2026

Matt

The experience was horrific and I would not recommend this location.

8/10

Excellent

07 Jun 2026

Antonio

Overall not a bad room. It was very small but that’s what we expected. The shared bathroom was clean. The only problem was the noisy NYC street outside but the hotel provided complimentary sleep masks and ear plugs to sleep with which I was very appreciative of.

Friends

6/10

Pleasant

04 Jun 2026

Ali

It should be more clearly advertised that it is a shared bathroom

Self

8/10

Excellent

03 Jun 2026

Keumhee

방은 꽤 깨끗하나 화장실이 방안에 없어 조금 불편해요 방안에 대신 방안에 세면대가 없어요 자다가 화장실을 자주 가는 사람이라면 추천하지 않아요 잠결에 키를 챙기고 방 가까이에 있는 화장실로 가야해요 샤워도 옷을 다 챙겨입고 나와야 합니다. 그리고 어메니티로 귀마개를 줘요 새벽에 끔찍하게 시끄러워요 대로가 바로 앞이에요 직원분들은 아주 친절했어요 저렴한 가격에는 나쁘지 않아요

Self

8/10

Excellent

02 Jun 2026

GEISHA CLARE

Just right with the price.

Friends_and_family Family

4/10

Poor

01 Jun 2026

John

For New York City what can you expect!

10/10

Exceptional

01 Jun 2026

Christine

A friend and I came into town for the weekend. It was great to be so close to Broadway and Time Square. Having a common hallway bathroom was worth the trade off of price and location.

Friends_and_family Friends

10/10

Exceptional

31 May 2026

Nicholas

Clean and friendly

10/10

Exceptional

30 May 2026

Markku

Great location. Almost at he corner of 6th and 38th. The room was clean. Plenty of bathrooms that were clean. No noise complaints.

Self

6/10

Pleasant

26 May 2026

Ednan

Area céntrica, excelente personal, son muy atentos. Para un viajero quiera algo sencillo, y barato pues, ni modo.

Family

8/10

Excellent

26 May 2026

Sophia

Room was very small and plain but it's what I expected. Free bagels were a nice touch, and the staff was very kind and let me store my luggage for the day. Shared bathrooms were clean—I wish there were products but for the price, it wasn't a huge issue.

Self

6/10

Pleasant

25 May 2026

Jackielyn Xyra

It was quite good stay but if i may suggest it would be better if you will renovate the bathrooms aa well it was a bit dim and old. When i was there i felt like i was in a condemed hotel.

Partner

10/10

Exceptional

24 May 2026

Geoffrey

No additional comments to share

Self

4/10

Poor

22 May 2026

Sumitra

Rooms are very small and bathroom was not helpful.

Family

10/10

Exceptional

20 May 2026

Stella

This was a great stay at the Americana Inn. The staff is friendly, I was able to check in early, since my room was available, at no extra charge and they had a standard baggage drop for before and after your stay if you needed to wait closer to check in time. The room and property was very clean and the Inn is conveniently located from Port Authority with access to anything you want to see in NYC if your a tourist, or frequent visitor. Id definitely stay here again onnfurture visits.

Self

10/10

Exceptional

20 May 2026

Paloma

Awesome staff very friendly , is shared bathrooms but they have like 3 or 4 on the same floor where I was and they were cleaned out often . Very cute comfy rooms my room had a sink too … the snacks were okay just normal bagels and coffee vending machine $1.25 sodas which isn’t bad . Over all 9/10 price of the stay was great too not expensive.

Partner

6/10

Pleasant

19 May 2026

Andy C.

The accomodations are extremely small for the price point of approximstely $300. I know that it is New York City but $300 will get you far more in other parts of the United States.

6/10

Pleasant

18 May 2026

Mehmet

There was almost no sound isolation around the windows

Partner

10/10

Exceptional

17 May 2026

Robert

I was really very pleasantly surprised with how pleasant my stay was at the Americana - It's a great value and a nice place to stay

8/10

Excellent

17 May 2026

Michelle

Clean room and so many bathrooms on each floor. Never had an issue. Felt safe and secure. Great location. We needed cheap place for sleep.

Friends

10/10

Exceptional

17 May 2026

Johanna

The room clean, although shared, the bathrooms were clean and always available when I needed it. By far the staff is the best, they are accommodating, professional and super friendly

Oh yeah, did I mention the location…

8/10

Excellent

16 May 2026

Amy

Room on 2nd Floor was loud from outdoor noise. Street was quiet-ish from 2am to 530am.

10/10

Exceptional

13 May 2026

James

The hotel was walking distance to everything I needed. The staff was very professional and friendly. I will return for a stay.

Self

10/10

Exceptional

13 May 2026

Kilie

Even though it was a shared bathroom it was very clean and I never had to “wait” for it to be open

Self

8/10

Excellent

12 May 2026

Kelly

The place was better than I expected. Small room but clean and had a window, closet, and TV. The street noise was the loudest I've ever experienced in a hotel. I managed with it okay, but others may not. Great location. Walls are thin, but the beds are comfortable. I knew about the shared bathrooms so that was fine with me. I think there for 5 bathrooms on my floor, so plenty to choose from. Luggage storage was nice. I'll be back.

Self

10/10

Exceptional

12 May 2026

Rohit

They allowed us to leave our bags after check out.

Friends

10/10

Exceptional

11 May 2026

Jessica

If you are needing an affordable place to rest your head while visting, I cannot recommend this place enough. I was a bit nervous with the shared bathroom bit but honestly there are like 4-5 bathrooms a floor and I never had to wait to use one.

Be sure to bring Shampoo and Conditioner. They do not have any in the showers. They do however have shower gel. Be weary about eating out as the rooms do not have mini-fridges to store your leftovers. I had a few nights where I felt really bad about throwing food away from earlier in the day.

The check in was swift and the staff were amazing. The room cleaners were also very timely and frequented the floor several times a day to clean rooms or the bathrooms. The rooms come with eye masks and ear plugs which was an awesome touch considering it does get noisy. But honestly, I always sleep with soundscapes on so it never once bothered me.

The room and bed was comfortable and the location is an amazing central spot to get to where you need to and with the Subway on 42 Bryant only being a couple of blocks. If I ever come again I will certainly be booking again!

Self

2/10

Poor

11 May 2026

Ozgur

I was stuck in Dubai, due to Missiles attack, and couldn't check in.
Hotel didn't cancel the charge even I canceled the stay.

8/10

Excellent

08 May 2026

Michaela

The view was nice, and the location was convenient.

Friends

8/10

Excellent

08 May 2026

Bruno

Disappointed at check in that booked double room not available. We were given two singles for the first night and then moved into our booked room the following day. Room was clean and staff were pleasant and helpful. Basic accommodation with great central location in NYC.

Friends_and_family Family

8/10

Excellent

07 May 2026

Duncan

I would normally avoid hotels with shared bathrooms, however with the price of hotels in Manhattan as they are, I thought I'd give it a go for 1 night. I had visions of a 1940s B&B in Blackpool! This hotel is actually well presented. Clean and brightly decorated corridors. The rooms are small but functional. Plenty of space for a short stay, desk, wardrobe area, comfy bed, shel space and sink. The shared bathroom is clean but I guess that largely depends on who you're sharing it with. There are multiple bathrooms on each floor, so if someone is holding you up, there ought to be others to use. Don't forget your room key! I imagine this hotel has seen more than its fair share of guests stood at the front desk with a towel wrapped around them!! The note is well located in the city for shops, restaurants, theatre and train stations. I would probably stay again but only flor 2 mights max.

Self

8/10

Excellent

02 May 2026

Liam

You’re probably looking at this hotel for the same reason I was, because it’s the only hotel in Manhattan that costs less than 200 dollars a night. It’s a little run down, my room had constant street noise from New York drivers constantly honking their horns on 6th avenue. But the hotel provides you with earplugs and a mask, I don’t know that there’s much that they could do about the noise. But it’s in a great location. 6 blocks from Penn station (trains to/from JFK and Newark), 4 blocks from Time Square, 4 blocks from the Empire State Building, 4 blocks from the 42nd street time square subway station which has almost every line passing through it. You stay in a shoebox, it’s a bit run down, but you can’t beat the location or the price. Also held my bag til 9pm almost 12 hours after I checked out without any problem.

Self

10/10

Exceptional

02 May 2026

Gabriella Gladys

The staff is super friendly! I only stayed for one night and it was perfect for me and my boyfriend. it is a small room, however, it was very clean and cute and fit the two of us just fine! gets the job done! And sharing a bathroom wasn’t bad at all. For every 3-4 rooms, there was one bathroom. Overall a great experience. There’s a mini fridge to which I forgot about.

Partner

8/10

Excellent

01 May 2026

Humberto

I didn’t have to use the air conditioner because the weather was nice when I stayed at the hotel. The floor was completely remodeled, new floors, fresh paint, remodeled bathrooms. Very nice and clean.

Family

10/10

Exceptional

01 May 2026

Christopher

The front desk staff were very nice and accommodating. Quick check in. The room was small which I knew was gonna be because of NYC. If you are worried about bathrooms, I never had any issues because there were multiple bathrooms on each floor. The location is perfect as you are walking distance to Times Square and all the broadway theatres. Elevator was quick!

Self

10/10

Exceptional

30 Apr 2026

dale

The staff of Americana Inn were friendly, helpful, professional! The property, rooms, bathroom were always clean.the amenaties were very good, plenty of coffee, bagels. I felt safe, barely heard sounds from the streets.
Plenty of bathrooms. I was very pleased the staff were able to hold my lugage afer check out, until a later convienant time to pu,later in day.i would choose this propery again, recomend to others.

Self

10/10

Exceptional

30 Apr 2026

luke

one couldn't ask for a better location, close to a good deli, the main noodle house and an excellent French bakery across the street. there is the bagel pub down 38th. plus being close to Penn station to get to the JFK airport via long island railroad or Newark via New Jersey transit train at Penn station. at the port authority , there is an express bus to Newark. there is a bus stop around the corner from the Americana inn that will take you uptown. if you are over 65, you can take the W or R subway at 34th to Whitehall down town and walk around the corner to number 3 stone street for the reduced fare omny . card. also at 34th station, there is the Q subway to the east side. you can walk over to 7th for the buses going down town. I was happy staying there

2/10

Poor

30 Apr 2026

Christian

Weird smell in the whole building. Dirty shared bathrooms, no paper towels.

Self

10/10

Exceptional

30 Apr 2026

Mark

This was a great find and great stay. It's a block or so from Koreatown and the Empire State Building, it's clean, the staff was extremely helpful. The bathrooms are shared, but there are multiple on each floor, so you never are left waiting. They are also cleaned regularly. Each is single stall and each has its own shower. They provide instant coffee and cookies in the morning, but unfortunately it's 8:30-10:30 which is a little late. There's no parking on site, but there are two garages within 2 blocks.

Family_with_children

6/10

Pleasant

28 Apr 2026

Ntasana

The hotel is close by to a lot of places you’d like to visit, The shared bathroom is decent

10/10

Exceptional

25 Apr 2026

Skylar

Very clean & well-maintained rooms, and the shared bathrooms were always in good condition - so it was a great experience overall and I'd stay there again! One thing to note is that the common rooms with the shared fridges are currently under renovation so there was no fridge available - that wasn't reflected on the website or any notifications beforehand. Wasn't a problem for us but it would have been nice to know before we arrived.

8/10

Excellent

22 Apr 2026

Lindsay

Very clean, great location. Only complaint was the amount of echoing noise from doors slamming throughout the hallway, off and on all night long.

Self

8/10

Excellent

18 Apr 2026

Theresa

Overall, for the price of the accommodation would stay there again. The front desk staff was pleasant and was always there. The bed was comfortable with clean sheets and decent pillows.

The air conditioning was very cool and not too noisy. The double room is pretty tight. I can’t imagine two people staying in there. This is the second time I stayed at a hotel with shared bathrooms and while it was fine, at the other place there were lights showing vacancy. The bathrooms were mostly very clean, but I would recommend to the hotel that they at least have hand soap or something in there because sometimes you go in to go to the bathroom and you want to wash your hands right away.

One of the toilets didn’t seem to flush well, and I avoided that one. There really aren’t any amenities here but the location is great close to Subway food Times Square and easy to get around.

I had no problems with the elevator never had to wait too long and I was on the top floor. This is a solid two star hotel.

Self

8/10

Excellent

15 Apr 2026

Michael

Very clean and neat

Self

10/10

Exceptional

14 Apr 2026

UGOCHUKWU

It is in the center of town where you can navigate to tourist places easily. I love it

Self

10/10

Exceptional

13 Apr 2026

Nicolas

Spacious room, excellent idea to have a sink in room.

Self

10/10

Exceptional

13 Apr 2026

Dion

Nothing

8/10

Excellent

11 Apr 2026

Cynthia

Great location!

Self

10/10

Exceptional

10 Apr 2026

Steven

Stay was fantastic, staff where amazing, location was great.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Alicia

Clean rooms n bathrooms
Awesome

Friends

2/10

Poor

08 Apr 2026

Jonathan

You gotta share bathroom and it sucks

Partner

10/10

Exceptional

08 Apr 2026

Irene

Nice place

10/10

Exceptional

06 Apr 2026

Hannah

The hotel was lovely! Super clean and looked like it had been freshly painted. All staff were welcoming and helpful when checking in/out and storing luggage.

The shared bathrooms must be cleaned super often because we used all four on our floor and never had an unclean situation.

Friends_and_family Friends