Name: MOXY NYC Times Square
Address: 485 7th Avenue, New York, 10018, US

MOXY NYC Times Square

New York Area - NY · United States

100 reviews shown

10/10

Exceptional

01 Aug 2026

Mark

Incredible hotel in amazing location at fair price for nyc , best we’ve ever stayed at and won’t stay anywhere else in future
All staff are amazing and make your trip , thanks guys 🇺🇸

8/10

Excellent

31 Jul 2026

Eugene

Room was odd with toilet and shower sort of visible through fogged glass from the beds. Window was to a lightwell that provided little light.

8/10

Excellent

31 Jul 2026

Carolann

Great location, clean and comfortable. Elevators were a bit annoying to navigate and it was almost excessively trendy like the kid trying too hard to be cool. There were a lot of sexual innuendos that made me wonder if I was supposed to be there because we were there for a girls weekend. Overall, I would stay there again but not with my kids.

4/10

Poor

30 Jul 2026

Malek

Toilet backed up 3 times in the first hour of or stay. They brought maintenance men up 3 times. And offered to change our room but we were unpacked and settled in. Don’t market box waters also on the page. Overall 2.5/5

10/10

Exceptional

30 Jul 2026

marisela

I had a wonderful stay at the Moxy! The location was perfect and made it easy to get around and enjoy everything the area has to offer.
I loved all the amenities throughout the hotel, and the atmosphere was fantastic. The bar on second floor had a great ambiance, and the rooftop lounge was definitely—such a fun and relaxing place to unwind.
The staff was friendly, welcoming, and always willing to help, which made the experience even better. Overall, the hotel had a great vibe, excellent service, and a memorable atmosphere.
I would absolutely stay here again and highly recommend it to anyone looking for a fun, modern hotel in a great location!

2/10

Poor

29 Jul 2026

Eleanor

Almost charged me double service fees if I were not to check the receipt.

4/10

Poor

29 Jul 2026

Ray

I find it very crazy to not have a refrigerator in your room and then you have to go get ice basically in the basement so there’s nowhere to keep anything cold. Also, the AC worked sparingly. Apparently the compressor wasn’t kicking on on and off some days. It worked good some days it didn’t.

4/10

Poor

28 Jul 2026

Dominique

La chambre deux lit qu’on a réservé n’était pas disponible donc ils nous ont séparé en deux chambre.

L’eau de la douche coulé dans la toilette sur le plancher.

L’air climatisé était brisé nous avons dû faire venir le réparateur et ça fonctionner pour 10 heures

Les assesseur font des erreurs sur l’étage demandé.

Le clef on démagnétisée deux fois. Perte de temps et doit retourner au front desk.

Le déjeuner dans le bar est grab and eat. Le vrai restaurant pas ouvert le matin.

Le design est beau mais c’est usé. Au bar du 2e c’est sale. Les divans ont des taches. Les meuble sont entassés dans un coin.

Pour aller au gym, le corridor est un corridor pour le personnel. Pas digne d’un hôtel.

Malheureusement très mauvaise expérience.

Le personnel est gentil par contre.

10/10

Exceptional

28 Jul 2026

Jeanette

The people working were great

10/10

Exceptional

27 Jul 2026

John

Great place to land. Very small rooms.

2/10

Poor

27 Jul 2026

Omer

8/10

Excellent

27 Jul 2026

Luis

Estuvo excelente! Aunque los cuartos son muy pequeños.

8/10

Excellent

25 Jul 2026

William

8/10

Excellent

24 Jul 2026

Marat

No comments

10/10

Exceptional

24 Jul 2026

Aimee M

It was a great place to stay to keep us close to MSG and Times Square

6/10

Pleasant

24 Jul 2026

CHYA ERN

Water power strong

8/10

Excellent

23 Jul 2026

catherine

Overall a great stay…
Unfortunately
-the rooms are VERY small. We were busy and did not spend much time in the room but it would have been great to have a chair and (more importantly) a mini fridge
-we stayed in July and our AC broke 3 times
-since the rooms we small and we could not really eat in there and did not want to hang out there as they worked on our AC we ended up spending a lot of time in the second floor lounge. The space was not well maintained. It needed to be updated and the fabric furniture was very worn and dirty

Thankfully
- the front staff was awesome! Very friendly and helpful. Every time we returned to the hotel they welcomed us back.
- when we reported our AC they were on it FAST
- the room was really clean. Kudos to the cleaning staff!!
- The location was awesome. Good placed to eat near by for all tastes and budget
- the way the hotel was set up was unique, and we liked it. The concept of the second floor lounge was great. Moxy your clean crew is great! Replace the worn furniture and let the fantastic crew take care of it!

Despite a few negatives, the people made the stay. We would be happy to return to the Moxy!

10/10

Exceptional

23 Jul 2026

Ismael

Definitely will stay here for my next trip

10/10

Exceptional

22 Jul 2026

Jason

Fun time

10/10

Exceptional

22 Jul 2026

Karine

Je recommande cet hôtel. Très bon rapport qualité/prix. Hôtel bien situé, 10 min à pied de Time square. Sécuritaire et bien entretenu. Chambre propre. Lits et oreillers confortables. Stationnement à côté de l’hôtel (entreprise indépendante qui offre un rabais aux clients de l’hôtel. 70$ pour une caravane. Tu n’as plus accès à l’auto une fois stationnée). L’hôtel offre un crédit de 20$ pour manger sur place ou au petit café situé la porte à côté. Je crois qu’ils offraient aussi deux entrées pour un tour de bateau pour aller voir la statue de la liberté (à valider).
À savoir : chambre très petite mais bien aménagée, le mur de la salle de bain (incluant la douche) est une vitre givrée, donc on voit la silhouette. Il semble y avoir une église à proximité qui fait sonner les cloches aux 15 min.

8/10

Excellent

22 Jul 2026

Gavin

Room was clean and nicely decorated. Fixtures were of high quality and location was great near the Empire State Building

Unfortunately aircon was very noisy. Thankfully I didn’t need but if it had been a few days before it would have been horrendous and the room is tiny. Not unusual for NYC but felt so small. Was fine for a couple of nights as a solo traveller but wouldn’t want to share!

Decent overall but if a couple get a bigger room or stay elsewhere!

10/10

Exceptional

22 Jul 2026

Chase

Great location and hotel. Would stay here again. Within walking distance to just about anything. Highly recommend taking a walk down the High Line Trail and over to little island when you visit.

Self

10/10

Exceptional

21 Jul 2026

Louis

Great location! All of the staff was wonderful! The room was clean and the bar on the second floor was extremely comfortable for watching the World Cup. Would definitely stay here again.

Family

8/10

Excellent

21 Jul 2026

Erin

I liked the bars and lounges onsite.

Partner

6/10

Pleasant

20 Jul 2026

Omar

Location is great.
Staff amazing.
Rooms, emmm really small but that’s not the problem. The AC is behind the bed and basically behind your head as you sleep. The sound is terrible and the cold air just blows right to your face, super uncomfortable. And no way to turn it off since there are no windows.
This really bothered me and ruined my sleep, and ruined my stay too.
But if you don’t mind this issue, the hotel is nice.

Self

10/10

Exceptional

20 Jul 2026

Georgianna

Roof top bar was amazing at The Moxy and within walking distance of everything we needed.

Partner

4/10

Poor

20 Jul 2026

Dylan Tet Chiang

Charged me extra on my credit card than it was supposed to

Family_with_children

10/10

Exceptional

20 Jul 2026

Christian

Highly recommended!

Partner

10/10

Exceptional

20 Jul 2026

Kyle

Great location, room options, service & amenities! I would definitely come back on future trips to NYC.

Friends_and_family Friends

10/10

Exceptional

20 Jul 2026

Maya

Just very hospitable
and accommodating

Self

10/10

Exceptional

18 Jul 2026

Pedro

Great stay right in the heart of Times Square. The location alone makes this hotel a winner — everything is walkable, and after a full day of sightseeing, coming back to a bed just steps from the action was a huge plus.

The staff were fantastic — genuinely helpful and quick to solve anything I needed, which made the whole stay feel easy. The rooftop bar was a highlight too, with a great vibe and view. The rest of the hotel is stylish but leans more efficient/functional than lavish — smaller rooms, smart use of space — which honestly worked in its favor. For the price, I wasn’t looking for extra frills, just comfort and a great base to explore from, and that’s exactly what I got.

Would definitely stay again if I’m back in the city

Partner

2/10

Poor

18 Jul 2026

Viridiana

Loud

Partner

8/10

Excellent

17 Jul 2026

Eleanor

No A/C even after complaining. 2 days in the sweltering heat

6/10

Pleasant

16 Jul 2026

Chris

This was the third time I’ve stayed at a Moxy. I was reminded of the low touch customer service. No help with bags when checking in. Parking was a total disaster. Run by a third party. I almost got in a fight with the parking attendant as the garage was too full and they didn’t want to park my car. I won’t stay here again

10/10

Exceptional

16 Jul 2026

Robert

great work

Self

10/10

Exceptional

16 Jul 2026

Tania maria Rojas

Es una posibilidad de usar un dinero para comprar el desayuno a la par en una cafetería que es deliciosa tiene panes increíbles repostería sandwiches Cheese que uno puede utilizar ese dinero en el transcurso del día y pagar la diferencia o en el parte del Hotel en la mañana puedo utilizar ese dinero. La limpieza está súper bien y la Seguridad también

Self

10/10

Exceptional

15 Jul 2026

Adriana

Love it !

Partner

10/10

Exceptional

15 Jul 2026

Allison

Unique and urban property feel. Rooms are small but expected as you are spending much of your time in the city not the hotel. Great location - walking distance to so many things.

Partner

10/10

Exceptional

15 Jul 2026

Lucas

We had a Great experience!!

Friends_and_family Friends

10/10

Exceptional

14 Jul 2026

Pamela

Excellent stay all around

10/10

Exceptional

14 Jul 2026

Elizabeth

Taron checked us in and was fantastic help for our entire stay. Always making sure we had everything we needed for an amazing birthday weekend. This hotel was clean, and the room with two double beds was fantastic. My only complaint is that there is no chair or stool of any sort in the room so we had to sit on the bed for putting shoes on etc.
the hotel can be a tad noisy at night with the music from the roof top. Great $20 credit for breakfast each morning. Free water in lobby and also complimentary little sodas in the afternoon. Great location. Close to Times Square, Macy’s and Madison Square Gardens. Will book again.

Partner

8/10

Excellent

13 Jul 2026

Howard

Room was clean and modern just very small, wall to wall king bed and a little bit of extra room. Elevator was crazy confusing. We weren’t the only ones with trying to figure out how to use it. Location was great.

Partner

6/10

Pleasant

13 Jul 2026

Mary

Room was fine for one person- extremely small, like a “pod” style. Bathroom was actually as large as the bedroom. Clean room, comfortable bed. Wouldn’t want to stay more than one night.
Elevators were a little difficult for most folks to figure out.
The staff was pleasant. Location very convenient.
Again, fine spot for one person/one night.

Self

8/10

Excellent

12 Jul 2026

Gabriela A

Likes the common areas and the proximity to Times Square and Broadway. Rooms are small.

8/10

Excellent

12 Jul 2026

Anne-Titia

Great spot to stay. We loved their 2nd floor lounge which made for a great spot to hang out and watch the world cup matches!
Cool rooms and bathrooms

Family_with_children

10/10

Exceptional

12 Jul 2026

John

This hotel was amazing. The staff was friendly and accommodating.

6/10

Pleasant

12 Jul 2026

Carolyn

The room was okay for a night stay. It didn’t really have the ice cold AC that I like. The sink is outside the bathroom. The room we stayed in had a broken wall panel next to the bed and it smelled like bleach at first. But, they did let us check in 3 hours early! It’s a decent place to stay for a day or two.

4/10

Poor

12 Jul 2026

Christine

Terrible reception. Dark, noisy & crowded. Extra charges on check in- security deposit. Room too small for 4 people. No space for luggage. No working USB ports in room- we were promised this would be rectified but no one came to fix them during our 10 day stay. Never enough towels left- only two. When we phoned to get more this often took a long wait. A couple of times after waiting an hour we had to phone again to remind them of our request. Room not cleaned two days in a row. Not a 4 star experience unfortunately.

Family

2/10

Poor

11 Jul 2026

Omaida

Mucho calor y te quitan mucho del depósito y no ayudan a resolver el problema

Family

8/10

Excellent

10 Jul 2026

Shaquille

Great location, great staff, bar is nice, would stay here again, but it’s very loud outside. It felt like the window was non existent. I suppose part of this is just NYC but other hotels in Manhattan I’ve stayed at didn’t have that much outdoor/street noise

Self

10/10

Exceptional

10 Jul 2026

Alex

The moxy was in a fabulous location and the staff were absolutely amazing ! Great amenities and the rooms were great layouts 👍 something for everyone we loved it and we will definitely be back !

Family_with_children

10/10

Exceptional

10 Jul 2026

marc

5 stars

4/10

Poor

10 Jul 2026

Galyna

AC was not working during the heat wave, reported to the front desk agent but no action items on our request. Additional charges keep appearing on my account after the stay :(

Family_with_children

6/10

Pleasant

09 Jul 2026

Francisco Robert

Stayed 3 nights and only once the room was not cleaned and had to use the dirty towels as it was late at 11pm when I got back to hotel. Staff at reception was a little rude with attitude saying I was checking in very late but I already msged and told them I would be. Air condition didn’t work for the stay, I sweated like crazy at night and was told engineer could take a look but I was back at my room at midnight and have my luggages which I’m not ok if I’m out. Breakfast was expensive, 2 latte and pastry came out to $32usd, even with $20 usd off. $12 usd could have gotten me a better breakfast at McDonald. Everything seems overpriced

Partner

10/10

Exceptional

09 Jul 2026

marc

5 stars

10/10

Exceptional

08 Jul 2026

Amarech

Had a great stay at the Moxy! It's centrally located and close to Times Square without being in the center of the crowds and chaos. The room was small, but had everything I needed as a solo traveler. Staff was attentive and I always felt safe and secure. Will definitely stay again on my next trip to NYC.

Self

10/10

Exceptional

08 Jul 2026

Ashley Jane

Incredible location! Loved the bar/lounge area and the Rooftop bar.

Self

10/10

Exceptional

07 Jul 2026

Michele

Loved it.
Had been worried the room might be a bit small but it’s well designed and turned out to be just great. Location is also awesome - easy to stroll out to loads of places, or get to various metro stations that are all less than 5 mins walk. Highly recommend

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Derek

Good Points:-
1 - Excellent Shower
2 - Very clean and modern
3 - Very helpful staff
4 - Excellent location

Bad points:-
1 - Please check your charges from Cafe Avignon on 1st Floor. They don't provide you with an itemised bill - just a charge on your card.
2 - Air con unit is extremely noisy !!!!
3 - Room was small in comparison
4 - They dont make it clear that there is complimentary coffee available at Cafe Avignon.

Friends

4/10

Poor

06 Jul 2026

Heather

Overall the hotel is cute and in a great location. First night our room was close to 80 degrees, we got moved the next morning. It was better but still fought with the thermostat the whole time. The room was definitely cooler during the day. Every single night from 9pm to between 1 & 3 am the music and screaming starts. When I mentioned it to the young gentleman at check out he acted like he had no idea what music or where it could be coming from. So, don’t stay here if you like to sleep at night and want your room to comfortable.

Family

6/10

Pleasant

05 Jul 2026

Darryl

AC didn’t work. We were hot the entire stay and the room is ridiculously small.

10/10

Exceptional

05 Jul 2026

Michelle

Great location, friendly staff

Partner

6/10

Pleasant

05 Jul 2026

Marc

The AC only worked for an hour each night so we woke up sweating. One day they didn’t clean our room which was disappointing. Location is excellent!!

Family

10/10

Exceptional

05 Jul 2026

Jessica

Clean and super inviting friendly staff. The $20 daily credit at the pop up coffee shop was appreciated. The rooftop bar was fun, complimentary drink. Location, location, location!! Felt safe as a solo traveler! Food and entertainment options just steps away. Perfect central location and convenient location to Penn Station. Will be my go to hotel on my next NYC visit.

Self

6/10

Pleasant

05 Jul 2026

Elsa

Our stay was okay overall. The staff were friendly, helpful, and accommodating throughout our visit. The room was quite small, and the air conditioning was locked at a 68°F set point, which made the room feel very humid and uncomfortable at times. The biggest issue was the rooftop music on Saturday night—it was extremely loud and continued until around 3 a.m., making it difficult to get a good night’s sleep. With better climate control and improved noise management, the stay would have been much more enjoyable.

Partner

10/10

Exceptional

03 Jul 2026

Alex

This was the highlight of our trip ! Excellent spot, excellent facilities and fantastic staff ! We will be back and in the meantime tell everyone we know

Family_with_children

10/10

Exceptional

03 Jul 2026

Yvonne

Great stay! Enjoyed our experience!

Family

10/10

Exceptional

02 Jul 2026

Lauren

Always my go to in New York.

10/10

Exceptional

02 Jul 2026

Shawn

Clean room and staff very friendly

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

ANDRES

No me gustó la cama matrimonial, yo que soy alto no cabía y como estaba en medio de dos paredes mis pies chocaban con el TV, de resto todo excelente

Family_with_children

10/10

Exceptional

29 Jun 2026

Andrew

Amazing value and the roof top bar had a great vibe. Music was great and drinks were flowing.
We were there for the World Cup and they looked after us the whole time.

Self

8/10

Excellent

28 Jun 2026

Ian

Quick trip to NYC. Late arrival early departure.
Fine accommodations

Self

10/10

Exceptional

27 Jun 2026

Guilherme

Very good

Partner

10/10

Exceptional

27 Jun 2026

Jeff

Very nice hotel with multiple bars and restaurants to grab a bite or drinks. $20 per day credit towards any purchase at the bars/restaurants.

Self

8/10

Excellent

27 Jun 2026

Jason

Great stay

Partner

10/10

Exceptional

27 Jun 2026

Steven

Great location, very helpful hotel staff.

Self

10/10

Exceptional

24 Jun 2026

FREDDIE

At first, I was kinda thrown off because I thought that the room was really small, but it actually grew on me after a day or so. Quaint and quirky is how I would describe the room. Really clean, and well maintained. Staff was super helpful and friendly. Only real complaint is that the elevator system is quite unorthodox. Otherwise, loved my stay here. Would definitely stay here again.

Self

4/10

Poor

23 Jun 2026

Camilo

The hotel was terrific, but the bathroom had no DOOR. Very uncomfortable, even for a married couple. We told the front desk they apologized and that was it.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

sandeep

To start, yes the rooms are smaller. But, everyone is so helpful and everything is soooo clean! The staff really make you feel welcome

10/10

Exceptional

22 Jun 2026

Vanessa

Clean room, friendly staff. Room had great air conditioning

Partner

8/10

Excellent

22 Jun 2026

Natalie

This is my second time staying at Moxy, first at this location. The service was great but this time I was a bit disappointed that all the towels had stains and looked dirty. I would stay again, but would bring my own towel.

Self

10/10

Exceptional

22 Jun 2026

Jeremy

We liked it. I was a bit shocked at all small the room was, but I know that's part of the Moxy \"Charm.\" But yeah, the room was bare bones and small. It ended up not bothering me. The room was clean, the bed was comfortable and the staff was friendly. There are expensive bottles of water in the room. DON'T open them. Instead, go to the front county and they will give you free water.

Partner

10/10

Exceptional

22 Jun 2026

LaShana

The Moxy was perfect for the solo traveler!

Self

8/10

Excellent

22 Jun 2026

Ashana

Room were clean my shower door handle was loose and made noise when I closed it but staff was very helpful and kind including the lobby welcoming staff. I recommend moxy as a couple or even single because the moxy bar and legasea is always entertaining. I will definitely be going back. The only thing they are missing is a pool.

Self

8/10

Excellent

21 Jun 2026

Gerald

Self

10/10

Exceptional

21 Jun 2026

matthew

All good, really enjoyed our stay

Partner

8/10

Excellent

21 Jun 2026

Kelly

Staff was very helpful and friendly at check-in. Room was clean and functional. We were happy with our location and the room was perfect for what we needed!

Partner

10/10

Exceptional

21 Jun 2026

Adrian

Great stay! Would recommend

Self

10/10

Exceptional

20 Jun 2026

Fatima

The Moxy Times Square is a great place to stay for a quick trip. The rooms are small but have everything you need to feel comfortable.

Self

4/10

Poor

19 Jun 2026

Melissa

I was charged for items in he room that were not touched nor consumed and the staff are refusing to rectify the situation. If I had consumed the items in question. There would not be an issue.
I find it very unsettling that a Marriott property would act like this.

Self

10/10

Exceptional

19 Jun 2026

Lara

The staff is really nice and everything is always clean. This is our second home for us!

Partner

8/10

Excellent

18 Jun 2026

Andy

Hotel has fun vibe. Very friendly and helpful staff. Amazing roof terrace bar with excellent view. Room was small but that’s standard for New York. Only gripe air-conditioning unit was next to the bed and very noisy, it was very hot outside so put up with the noise. Would stay again..

Self

8/10

Excellent

18 Jun 2026

Yasmyne

Lovely hotel in great location. No complaints about cleanliness but not above and beyond. Rooms are very small and had trouble with AC so the room felt very muggy. Great for price and vibes were good. Staff was more than accommodating!

Partner

10/10

Exceptional

17 Jun 2026

Gabriel Enrique Salavarria

Very nice hotel and very well located . Helpful staff and very clean rooms

Friends

10/10

Exceptional

16 Jun 2026

Grace

We only stayed for one night but the hotel was great! The room was bigger than we anticipated and super clean. The hotel was in a great location and a quick walk from Times Square and the subway. Would absolutely stay here again.

Friends

10/10

Exceptional

15 Jun 2026

Michael

I got upgraded, which I appreciated. The room had a nice view of seven Avenue and 36th St. All of the staff are really friendly. They charged a daily $40 resort fee. The hotel has an arrangement with the café next-door. You get a $20 credit which can be used at the café Next Door are on the second floor with their caféThe food in the next door café, especially the avocado toast with absolutely amazing. The gym was decent. I was able to get a good workout in. The hotel is very clean. I felt safe. The room is very comfortable. I like the humor of the swimming pool idea in the shower. On the floor said no diving and tiles said 2 1/2 feet deep. The pillow felt like I was sleeping on air and the air-conditioning worked very well. The WiFi was very fast. They offered candy and water in the lobby which I really appreciated. I would definitely come back to this hotel!!

Self

10/10

Exceptional

15 Jun 2026

Dean

Great location, extremely helpful and accommodating staff. Really good vibe about the hotel very cool, serious recommend it.

Self

2/10

Poor

15 Jun 2026

DANILO Jose

Ninguna vez nos limpiaron el cuarto

Partner

10/10

Exceptional

14 Jun 2026

Teresa

Good

8/10

Excellent

13 Jun 2026

Christopher

The AC was terrible, the rest was fine but it seems they have a temp control that wont go lower than 68 but the actual temp was 74. Bad A/C, the rest of the stay was great.

Self