Name: Hotel Hendricks
Address: 25 W 38th Street, New York, 10018, US

Hotel Hendricks

New York Area - NY · United States

100 reviews shown

10/10

Exceptional

24 Jul 2026

Renee Pamela

location
location
location

6/10

Pleasant

24 Jul 2026

Jaylene

The hotel is in a wonderful location, close to Fifth Avenue and Times Square. The room we stayed in was a comfortable size for two people. We loved the AC and the shower.
The bathroom counter is a bit small, so there isn't much space to put your things. The TV is also in an odd location and takes forever to change channels.
One day we requested room service, but no one came, so we didn't have clean towels. They did come the following day, though, and left the room impeccable.
I wasn't a fan of the elevator—it takes a while to get up and down the floors, although it moves pretty fast once it's going. Their bar looks really nice btw, really cool and youthful vibes. Overall, it was an okay stay for us.

8/10

Excellent

23 Jul 2026

Amanda

Arrived at 2:35 PM with the Hope I could check in and drop my bag off before I headed out for the afternoon with my friend. Was notified at the front desk that my room was not available yet and that I could wait until 3 PM if I wanted or drop my bag off with the doorman. A little surprising to have such a small time window before my room would be available, but I checked the bag with the doorman.

It was a hot day in New York City and the lobby was not temperature controlled in anyway. Do not expect to get relief from outside heat by sitting in the lobby. Super cute breakfast nook/bar area in the lobby. Again, a little too hot to wait there. The rooftop bar we were notified was unavailable for use during my stay due to a private event so if that is what draws you to this place, please ask before booking. A little weird on a Tuesday night to not have access to something

10/10

Exceptional

21 Jul 2026

Maryana

Best stay ever! Unfortunately I’ve stayed just one night but it was the best in New York!! Staff super helpful and nice !

Family

10/10

Exceptional

16 Jul 2026

Chrystal

We loved the location and how clean our room was. The staff were super friendly as well!

Friends_and_family Friends

8/10

Excellent

13 Jul 2026

Frederique

Second time staying here, location is great

Friends

6/10

Pleasant

13 Jul 2026

LISA

Convenient location

Family

4/10

Poor

12 Jul 2026

Zara

We had double double room which was a tiny, dark room , not for 3 or 4 people. Not only the beds were tiny , the room itself was very very small, I asked them if its possible I can upgrade to a bigger room for 3 people, the front desk said this is the ony room for 3 people. They did not show the sizes of the room on the website unfortunately .

Family

8/10

Excellent

08 Jul 2026

Laurence

Decent, nothing crazy. Bathroom is meh

10/10

Exceptional

07 Jul 2026

Nina Larae

We were on the 25th floor with a beautiful view of the Empire State Building. Easy walk to everywhere. Safe, convenient, beautiful property.

Family_with_children

10/10

Exceptional

02 Jul 2026

Sandra

We loved our stay at Hendricks Hotel. The room was very clean. We did need to call housekeeping once, and they were fabulous. During our stay something happened to the A/C in the room and the hotel engineer had it working in no time. The room is very small but comfortable. They were welcoming to my dog. Lobby space is limited, but you can sit at the bar. Loved the attached restaurant and their staff. It is close to Bryant Park and there are lots of food options on the street.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Jason

The staff were outstanding. Welcoming and helpful in every way. The restaurant and bars were a nice thing to have on site and the views from the rooftop are incredible.

Location is nice for moving around the city. Close to some major MTA and between 5th and 6th so a short walk to many options for shopping, dining, things to do.

Rooms are small. Smaller than a cabin on a cruise ship and I was thankful for a full sized shower at least and comfortable king sized bed because I’m 6’3” and 300 lbs. If the bed was raised up to store luggage underneath it would be a nice touch to upgrade the storage. TBH, we were in the city to be out of the room so it was a minor thing.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Lisa

Convenient location and friendly staff

Partner

10/10

Exceptional

25 Jun 2026

Felipe

Good stay. Great location. Clean room, housekeeping consistently stopped by. Rooftop bar has awesome view of Empire State Building.

Partner

6/10

Pleasant

24 Jun 2026

Julia

I was expecting much better from this hotel. The outside and pictures online make it look luxurious. The door to the bathroom only opens one way, and it doesn’t stay open… it’s heat and shuts automatically. The bathroom wasn’t the cleanest. The mini fridge was not working, had to put our leftover food in the lobby fridge. Also, bathroom didn’t have a vent so the room felt very muggy. I would not stay here again.

Friends_and_family Friends

10/10

Exceptional

24 Jun 2026

Chika

It’s was fabulous, walking distance to everything!

Self

8/10

Excellent

22 Jun 2026

Shannon

Will recommend this hotel very clean close to everything in walking distance to time square, Broadway . You’re in the heart of everything. Staff was very helpful! Rooms are nice size small but chic & clean.

Self

10/10

Exceptional

21 Jun 2026

Natalie

I really liked this hotel. The front desk person and valet (Carlos!) were so nice and helpful. They called me when my room was ready. It's also a great location, very close to everything but out of the fray. The only thing is the hair dryer attachment didn't fit the hairdryer and the room was right next to the trash/linen room and the stairs and the doors are really noise. If I were staying another night, I would have asked to move. Still a great place.

Self

10/10

Exceptional

19 Jun 2026

Andrea

Everyone was super!

8/10

Excellent

18 Jun 2026

Megan

Great location. 2nd time staying and giving it another chance. Air conditioning went out again.
2x air hasn't worked

10/10

Exceptional

16 Jun 2026

Marney Kay

Great place and close to everything. Bathrooms are poorly lit … so bring a portable make up light or mirror with light with you. Otherwise it was a great stay

Self

8/10

Excellent

16 Jun 2026

Melanie

Great location! Room was decorated with animal print and adequate...small, but that's NYC. Our view of the ESB was amazing!!!!! Chk in was super quick. Lobby Bar service was great...Rooftop bar is super cute. Would definitely recommend and would stay there again. Only downside was the breakfast at Isla was out of everything.

Partner

2/10

Poor

15 Jun 2026

Julianna

the room was fake nice, not polished. the queen bed is a full at best FYI. stains on the counters and bed sheets. never came for room turnover either

6/10

Pleasant

14 Jun 2026

Adi

The hotel is in a great place, the restarutan is great vibes with good food, gret rooftop. The room - the bed is comfortable, gret linen, good towels but the room is small! too small...

Self

10/10

Exceptional

14 Jun 2026

Ravi M

Everything. Staff is amazing.

Partner

6/10

Pleasant

14 Jun 2026

Fernando

Expected much more

Partner

8/10

Excellent

12 Jun 2026

Roberto

Cute hotel, great location wise, right by bryant park, clean room, just small and small gym. Overall good place to stay for a short visit in nyc!

10/10

Exceptional

11 Jun 2026

Mallory

Friendly staff, great location, and trendy but quiet at the same time. Great water pressure too if you’re into that.

Self

4/10

Poor

11 Jun 2026

Graham

There was no hot water in my room on a morning when I did not have time to wait for an engineer to investigate. Instead I showered cold. The best the staff could do, so they said, was refund the facilities fee that I didn’t know I was going to be charged in the first place. I’ll be staying elsewhere on future trips.

10/10

Exceptional

09 Jun 2026

Shrikant

It was nice spot in the middle of the city, very close to 5th Ave. We had a great time staying at the hotel. The rooftop bar was amazing.

Partner

10/10

Exceptional

04 Jun 2026

Krystal

Everything was pretty good. I wish the lighting in the rooms were a little better.

Friends

6/10

Pleasant

27 May 2026

Nicolas

This hotel is overpriced and there is nothing special to merit it

Family_with_children

10/10

Exceptional

25 May 2026

Lori

Great staff. Very nice room in a great location. My 3rd or 4th stay. I travel to BYC somewhat regularly. It's my preferred hotel.

Self

10/10

Exceptional

23 May 2026

Felicia

The mattress were too hard there is no lobby

Partner

8/10

Excellent

21 May 2026

michael t

The hotel is situated in an great location and is within easy reach of most attractions. We booked a room with a view of the Empire State and it certainly delivered. Room 2304 had an excellent view of the Empire State and through the skyline also a fab view of the One World Trade building. The rooftop bar although small, has a lovely vibe with great views. The reception staff were super helpful, as were the bar staff in the rooftop ( although run off there feet). We never ate in any of the onsite restaurants.so cannot give a review although they were always super busy so must be doing a good job.
Not so great was the: hotel lobby, it is very small with only 1 couch for seats. If you had to wait taxis etc you often had to stand outside in the porch way.
The rooms have comfy beds and everything you need. We found them a bit dark and the lighting in the evening is not great for getting ready. We also found the bedroom floors were a bit dusty and could do with a good polish.
All in all it is a good 4 night break hotel.

Partner

2/10

Poor

20 May 2026

Megan

Checked in late at night. My room was warm so I adjusted the air and it proceeded to stay 80 degrees. Called maixtenance, they came for 20 min and management told me if he could have just had more time it would have been fixed.
These hotels want to charge a very costly night stay and then don't want to accept when something goes wrong.

Self

8/10

Excellent

19 May 2026

Sylvia

I'll start with the good. Hotel Hendricks is in a great location in midtown, the staff is friendly, the rooms are clean. What I had at the restaurant downstairs was good, I never made it to the rooftop bar. Now for the negatives, the rooms are tiny. I know it's New York, but there were only narrow strips the size of a carry-on on my side of the bed, my husband's side had slightly more room since there was also a desk on that side. I don't recall booking a full-size bed, but there's no way it could have been bigger than that, my husband and I barely fit and I'm quite petite. The elevators are slow and don't finish their descent/ascent, they'll just randomly go up or down. The real horror show are the bathrooms. The doors don't really close and have no locking mechanism. You can hear everything that goes on, so if you're looking for privacy, look elsewhere. I'd only stay here again if the price were significantly less than other rooms in the area.

Partner

6/10

Pleasant

14 May 2026

Sherri

Room and bathroom were incredibly dark -- could barely see. Bed pillows were the size of throw pillows. Housekeeping took my bath towels during cleaning but never replaced them so I was without towels. 2 elevators are not enough for the number of guests at this hotel! My floor was also very loud and disruptive, even very late into the night.

Self

10/10

Exceptional

13 May 2026

Rory

Great little hotel, nothing fancy but well set up and the rooms are well equipped with amenities.

Business

10/10

Exceptional

09 May 2026

John

Loved it

Friends

6/10

Pleasant

07 May 2026

Angela

Subpar

8/10

Excellent

06 May 2026

Mitchell

Great location. Rooms is very nice, and yes it is small, but it is NYC, not an issue. Very modern. Worth staying at. Bars at the nearby 2 hotles on the same block are much nicer. No water in the room, when they said there should be a couple bottles and would send some up, it never came. Was surprised the didn't have loaner umbrellas.

10/10

Exceptional

05 May 2026

Deborshi

Great hotel in a great location

Partner

10/10

Exceptional

02 May 2026

Dinye

Very well located, bery close to the Empire State and Time Square. Excellent place to stay.

8/10

Excellent

26 Apr 2026

Patricia

Clean, quiet, compact room in a great location. Rooftop lounge was a nice, mellow space.

Partner

10/10

Exceptional

25 Apr 2026

Katherine

Great vibe

Friends

10/10

Exceptional

24 Apr 2026

Detra

Great place for a solo trip . I enjoyed my stay.

Self

10/10

Exceptional

24 Apr 2026

Kathryn

The roof top bar has an amazing view of the Empire state building. wonderful service. The rooms are trendy buy a little dark

Friends

10/10

Exceptional

21 Apr 2026

Araceli

Great location, comfy bed, and great water pressure in the shower, all you really need for a short visit.

8/10

Excellent

12 Apr 2026

Lucy

My room was clean and good and the location is great

Self

10/10

Exceptional

11 Apr 2026

Roodline

Clean room

Friends

10/10

Exceptional

10 Apr 2026

Ana

Enjoyed our stay. Close to Grand Central.

Partner

10/10

Exceptional

07 Apr 2026

Ian

Great location and view. Near Bryant park, empire state and subway. Friendly staff, great rooftop bar.

Partner

4/10

Poor

01 Apr 2026

Fereshteh

nothing special about this hotel

Partner

10/10

Exceptional

27 Mar 2026

Jimena

Great location, really nice staff, nice quality rooms and decor.

Self

8/10

Excellent

25 Mar 2026

James

All good except AC unit blowing in my face all night

Self

10/10

Exceptional

24 Mar 2026

Myles

The hotel was perfect! Central location to most of our planned outtings, clean, friendly staff, very accommodating & the restaurant in the hotel had delicious food! Would definitely stay again!

Partner

8/10

Excellent

23 Mar 2026

Johanna

Room was clean. Staff was friendly and helpful. The hot water ran out twice while we were showering and the bathroom sink burned my hand if you only turn on the hot. Zero sink or vanity space which makes sharing difficult.

Partner

10/10

Exceptional

23 Mar 2026

Amy

As always, the staff was welcoming and helpful. This is the second time in two months I have brought my daughters and it is always top-notch. Foo

Family_with_children

10/10

Exceptional

22 Mar 2026

Christian

Everything was amazing staff to the rooftop restaurant

Partner

10/10

Exceptional

22 Mar 2026

cloteia

It was very welcoming I will definitely stay there again

Self

8/10

Excellent

22 Mar 2026

Christine

The hotel is in the perfect spot. The place is really nice. The staff is great. The only complaint is the rooms are very small

10/10

Exceptional

22 Mar 2026

Becky

We so enjoyed our stay here. The location was great and all of the staff were so friendly and helpful. The rooftop bar was very nice with a beautiful view of The Empire State Building. My only suggestion for future renovations is to change the type of door used for the bathroom. We were fine but it's a glass door that has a small space around it. So it wasn't exactly as private as you'd like for the restroom.

Friends

8/10

Excellent

21 Mar 2026

Matt

Yes

Partner

6/10

Pleasant

20 Mar 2026

Niurka

The hotel itself was very cute and aesthetic, a nice boutique hotel in Midtown.

It was a weird thing when I called room service and they don’t offer water bottles for purchase to hotel guests. So make sure to go buy water outside the property…

The hallways would smell like weed, but at least it didn’t make the room smell.

Their standard rooms are nice, just a bit tiny if you’re with someone else. The bed is very comfortable though, pillows are comfortable, and staff was very friendly.

Friends

6/10

Pleasant

20 Mar 2026

Hidehito

The room was dark and needs more lightings.

10/10

Exceptional

20 Mar 2026

Lynne

The room was very quiet and the bed comfortable. Easy walk or bus routes to anywhere and a few blocks from Time Square. The hotel is not on a main street so it was very mellow place. Go early for the roof top bar with a beautiful view.

Self

8/10

Excellent

20 Mar 2026

Qingmei

Great location. Staff is friendly but there is no sitting area. I was arrived hotel at 1pm and didn’t get room until 2pm. The room is quite dark. The bath sink seemed blocked, the water went down very slowly.

Self

10/10

Exceptional

20 Mar 2026

cloteia

I was very pleased with my stay will definitely come back

Self

10/10

Exceptional

17 Mar 2026

Michael

Great location and views of the Empire State Building.

6/10

Pleasant

17 Mar 2026

william

Hotel was clean and well maintained. Rooms are extremely small compared to other places I have stayed in NYC. Room was not cleaned nor was the bed made daily even though we spent most of the day outside of our room.
Staff was friendly and helpful by holding our bags after we checked out.

Partner

10/10

Exceptional

17 Mar 2026

Patricia

We had a wonderful and comfortable stay, the service and accommodations exceeded expectations.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Robert

Excellent hotel near Empire State Building and AWS offices.

Self

8/10

Excellent

14 Mar 2026

Brooke

Great location. Friendly staff. Nice view of Empire State Building from room.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Lauren

Great restaurants in walking distance

Friends_and_family Family

8/10

Excellent

07 Mar 2026

Bob

Close to all. Did not like the upcharge fee cause I booked on expedia. It's not a small fee.

Self

8/10

Excellent

03 Mar 2026

Ilona

Great location, nice decor, clean, friendly staff, but it is quite narrow all the way through.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Willard

Yes

Partner

10/10

Exceptional

01 Mar 2026

Jorge

Room was clean, staff were friendly. We even got upgraded to a king bed and was able to check out at 12 at no extra charge. Definitely staying here again next time.

Partner

10/10

Exceptional

24 Feb 2026

Michelle

Love where the hotel is situated easy access from Subway. Coffee machine and 2 bottles
Of water on arrival.

Roof top bar very nice, reception staff very friendly, would stay again

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Nicholas

Room was clean. Staff was friendly.

10/10

Exceptional

21 Feb 2026

Haja

Very nice

6/10

Pleasant

18 Feb 2026

David

Evening reception staff (one individual) was quite rude. Room was tiny and very dark. Terrible lighting for getting dressed or putting on makeup. Bathroom door could not be kept open. Location however was excellent

Family_with_children

10/10

Exceptional

18 Feb 2026

Laura

Safe, clean and wonderful service! Great access to local transit and very walkable area of the city.

Friends_and_family Friends

10/10

Exceptional

17 Feb 2026

Craig

Staff!

Partner

10/10

Exceptional

17 Feb 2026

Katie

The hotel was wonderful, great views and friendly staff.

Leisure Friends

8/10

Excellent

16 Feb 2026

JANE

The room was very small. Especially for a Deluxe. Deluxe only meant that you get a higher floor.

10/10

Exceptional

16 Feb 2026

Amy

The staff was welcoming and were able to accommodate an early check in. The food and drink was delish, everything was clean and the location was ideal. Will definitely stay again!!

Leisure Family

2/10

Poor

11 Feb 2026

Julianne

The resort fee is ridiculous. The “gym” is tiny and smelled like mildew. No bathroom toiletries like lotion, cotton tips or shower cap. No robes or slippers. And no tea or water kettle. Overpriced for what you get.

10/10

Exceptional

11 Feb 2026

johnathaniel

We have small issues with the coffee. Staff is completely courteous.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Megan

Room was clean and cozy, roof top bar was spectacular.

Partner

10/10

Exceptional

07 Feb 2026

Thomas

Location was great. We were able to get early check-in. All the staff were very helpful.

Leisure Partner

6/10

Pleasant

07 Feb 2026

hayleigh

All ok

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Sammy

A great stay. Perfect location for theatre and midtown venues. Fun decor and energetic vibe. \"Cozy\" rooms, but very clean with sleek design and incredible view of Empire State Building. Warm and friendly staff. Loved the rooftop bar.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Akirra

Great stay at Hotel Hendricks. My room was spotless, and the staff was courteous and welcoming throughout my stay. Everything was comfortable and well-maintained. I would definitely stay here again.

Partner

10/10

Exceptional

05 Feb 2026

Kelby

My absolute favorite and ONLY place we stay when we go to NYC!!! Actually looking forward to our 4th stay soon!!

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

DAMIAN

Location, ease