Name: Kimpton Ashbel New York Park Avenue by IHG
Address: 70 Park Avenue, New York, 10016, US

Kimpton Ashbel New York Park Avenue by IHG

New York Area - NY · United States

100 reviews shown

10/10

Exceptional

26 Jul 2026

Elaine

I loved loved loved my experience here! Between the coffee hours and the wine socials, the friendly staff, the great music, the beautiful lobby, the convenient location, and the well-appointed rooms, This was an all-around exceptional stay!

10/10

Exceptional

24 Jul 2026

Anastasia

Great stay! Conveniently located and very clean.

8/10

Excellent

21 Jul 2026

Harmit

Very small nathroom

Family_with_children

10/10

Exceptional

20 Jul 2026

Nicole

Everything was great. The boutique hotel was quaint, centrally located (2 blocks away from grand central station ) and gave a cozy atmosphere for the big city. The rooms were a nice size for New York and the price point. One of the elevators was down during our stay, and the food service is extremely limited. These are small compared to the value.

Family

10/10

Exceptional

20 Jul 2026

Thomas

Everything was wonderful. Wish we had stayed longer

Partner

10/10

Exceptional

18 Jul 2026

Michael

Everyone was friendly and helpful. The space is small like all New York hotels but they really maximized what was useable. Very central located and quiet at that same time. 100% recommend and will stay again.

Family_with_children

10/10

Exceptional

17 Jul 2026

Nicole

Kimptons always hit the mark. They’re consistently in great locations, with impeccable style and top notch service. We loved our stay at Ashbel so much. The check in process was happy and smooth. The room was clean and aesthetically pleasing. We loved the wine hour, the doorman, the fruit infused water, and the way the hotel smelled. It was so convenient to hop on a train at Grand Central or walk to all the highlights in Uptown, Broadway, and Central Park.

I forgot my hair straightener but it was on the list of amenities so I called to request one. When the woman said they didn’t have one available but would let me know if one became so, I assumed one wouldn’t turn up. About ten minutes later, we got a knock at our door – one was delivered! It was brand new…I’m pretty sure they ran right out to buy one. I was floored and was so grateful. Talk about incredible service!

Just a heads up that there isn’t a full restaurant at this location like other Kimptons have, but that wasn’t a deterrent. It’s NYC so there’s food everywhere (including breakfast goodies in the lobby!).

I’d gladly return and highly recommend a stay here - and honestly, any Kimpton.

Family_with_children

10/10

Exceptional

12 Jul 2026

Stan

Great hotel and great location

Partner

8/10

Excellent

11 Jul 2026

Mark

Hot water in the shower was hit or miss. Would have been a problem except it was so hot a cold shower felt good.

Family

10/10

Exceptional

11 Jul 2026

Sarah

all the staff were amazing and the rooms were a decent size and very clean

Friends

10/10

Exceptional

06 Jul 2026

Elizabeth

Hotel and location was great.

10/10

Exceptional

03 Jul 2026

Logan

Brought a hand written card, wine, and chocolates to my wife for her birthday. Great place to stay and hopefully will be back

Partner

10/10

Exceptional

30 Jun 2026

Oriana

Loved it Hotel!!!

Family

10/10

Exceptional

29 Jun 2026

Bruce

Nice hotel.

10/10

Exceptional

29 Jun 2026

Shawn

Gorgeous hotel, convenient location with amazing staff. Overall excellent stay.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Montserrat

amazing kind staff

Partner

10/10

Exceptional

27 Jun 2026

Ayesha

Such an amazing stay!

10/10

Exceptional

24 Jun 2026

Shareejah

Great location and staff.

10/10

Exceptional

24 Jun 2026

Sarah

Hotel was a great stay! Neely upgraded finishes, good central location.

Business

8/10

Excellent

23 Jun 2026

Desiree

The hotel was in an amazing location and I think that is such an important thing in New York. Upon arriving, the lobby smelled wonderful, and the staff was very welcoming. During our entire stay, the staff was extremely helpful. The room was clean and spacious, which is rare in New York with two queen beds. The bathroom was kind of small but nothing we couldn’t get over. I think the only downside of the bathroom was the water pressure in the shower was very poor. Also, the air conditioning is not strong enough for such a new place. They locked the temperature at 63 and it was not very powerful which meant staying in the room uncomfortable. Other than that. I would definitely return, but I would want to know if the air conditioning units were improved upon. There is no Tea service in the room however they provided plenty of bottled waters during our stay.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Armie

Great location with a relaxing jacuzzi tub! Exactly what I was looking for:)

Partner

10/10

Exceptional

23 Jun 2026

Elizabeth

Love this hotel. The staff is lovely and helpful. The morning coffee & afternoon happy hour are a perfect (paid) amenity. Gratis wine happy hour. Two adorably chic lobbies. Great location if you’re taking the train to/from either station. Museums & restaurants within a couple of blocks. Tip: Get a city view room away from the elevators.

Friends

10/10

Exceptional

22 Jun 2026

Rykeita

Very clean and updated rooms. Friendly and helpful staff.

Partner

10/10

Exceptional

21 Jun 2026

Shameer

Great location and big enough rooms for NY

Family

10/10

Exceptional

19 Jun 2026

Arqua

This property was in a great location. A beautiful hotel that had beautiful rooms and fast elevators. The staff were very friendly.

Friends

10/10

Exceptional

19 Jun 2026

Anastasia

Amazing stay. My new go to anytime I have to visit NYC.

Self

10/10

Exceptional

19 Jun 2026

Cheryl

Loved locations and facility. NY sized rooms. Lobby was a great place to work, have coffee and afternoon drink. Staff were all very helpful.

Partner

10/10

Exceptional

18 Jun 2026

Cary

Great location with access to subway and Grand Central Station. Small problem with AC in original room. Staff dealt with it professionally and moved us the next day and adjusted our bill accordingly.

10/10

Exceptional

15 Jun 2026

Sara

Excellent hotel, great location, clean rooms- fantastic staff!

Family

10/10

Exceptional

15 Jun 2026

Gino

Very friendly and professional staff. Room was very clean. Would stay there again.

Self

2/10

Poor

10 Jun 2026

Johnelle

The gym advertised was not open or operational. The wine hour was not running and they were making guests pay for their beverages and when asked about it the staff was very rude and didn’t have answers only that the cart should be there but they didn’t know when. The walls are paper thin and the cleaning closet right outside the door of my room was open impossible to walk through the halls you can hear guests and cleaning staff constantly chatting every word from 6 am and on impossible to sleep in this hotel. Rooms are very cramped and my bathroom had fresh stains of blood and feces on the wall when I checked in my new room was louder and worse as far as getting rest but somewhat cleaner.

10/10

Exceptional

09 Jun 2026

Aleksandra

Perfect location! Super clean, friendly staff, decent room size compared to other hotels in the area.

Friends

8/10

Excellent

09 Jun 2026

Morgan

My family of four enjoyed our stay here. The location was fantastic for getting to Grand Central Station (just a 5 minute walk) which was good for us since we were traveling with luggage. The location is a short walk to a variety of restaurants, bakeries and coffee shops but a longer walk (30-45 minutes) to sights such as Times Square, Central Park, battery park, etc. The staff was lovely, the rooms were comfortable(didn’t spend much time there) and the complementary happy hour wine was a nice touch!

Family_with_children

2/10

Poor

09 Jun 2026

Cynthia

Have low expectations if you go there. No food, no drink. No room service, low energy. All for &600 a night.

8/10

Excellent

09 Jun 2026

Kin

Property well maintained, friendly staff, and convenient location

Self

4/10

Poor

08 Jun 2026

ADHAM

This hotel should not be labeled as a VIP Access property. Unfortunately, the experience failed to deliver on nearly every aspect of what would be expected from that designation. The VIP benefits were either absent, unclear, or not honored, making the designation feel misleading. I believe this should be reviewed, as marketing the property as a VIP Access hotel does not accurately reflect the guest experience.

Family_with_children

8/10

Excellent

07 Jun 2026

Sherry

Great location, very nice staff, clean and comfy. It took a very long time for water in the bathroom to get hot, and the water pressure was not great. But overall, a solid place to stay.

Family

10/10

Exceptional

03 Jun 2026

Duong

Booked the hotel for the old England/British vibe which satisfied my aesthetic need. The reception area is well-designed to reminiscent a luxury home. The bed is extremely comfortable. Bathroom is quite small but it does what it's suppose to do. Hallway and elevator are quite small but it doesn't matter much. Overall, it's a great stay.

Friends

10/10

Exceptional

03 Jun 2026

Sheryl

This is a very comfortable and large for NYC, a hotel room that can feel homey like an apartment. I stay here often. It’s super quiet, clean and just very comfortable. And the location is great. I have no complaints. There is not a hotel lobby scene but there is a beautiful rooftop bar and a nice sushi restaurant.

Self

10/10

Exceptional

02 Jun 2026

Lisa

We had a great stay. Room was quiet and clean. A bit tight in the bathroom but the 4 of us made it work. Staff were very helpful. The complimentary wine hour in the evenings was a nice bonus. I would definitely come back and stay here again.

Family

6/10

Pleasant

02 Jun 2026

Rebecca

Check-in is 3 pm and our room wasn't ready until after 4 pm. The staff at the desk just offered a cursory \"sorry,\" with no offer of even a bottle of water while we waited! Also, the bathroom doors in the rooms are the barn door type that don't actually close, just pull across, offering very little privacy.

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Clinton

the staff and location were perfect! i loved it!!!!!

8/10

Excellent

31 May 2026

Matthew

Pros:
- Location was fantastic and area felt safe
- Staff was extremely friendly/helpful - asked for something every night and without hesitation they delivered
- Newly renovated

Moments of improvement:
- Resort fee is quite high considering we could not use their gym since it is under construction.
- We found a lot of hair in the room and bathroom upon arrival.
- Water station by first floor around the corner was incredibly slow and did not dispense a lot of water - took me 5 minutes to refill my bottle.
- Room was a bit smaller than we expected.
- Sound travels from the hallway and we could hear almost everything from inside the room

Partner

10/10

Exceptional

28 May 2026

Stella

Comfortable room and quiet! Delightful

Friends

6/10

Pleasant

25 May 2026

Teresa

The water ran brown and the AC did not work.

Self

2/10

Poor

24 May 2026

Matthew Roland

—

4/10

Poor

21 May 2026

Ashley

AC did not work well or cool. I called the front desk and asked for a fan, but they said they had already been taken by the many other guests that complained. Front desk agent said they would call me back with a solution but never did.
Further, the fitness center was completely out of commission due to a flood. I wish they had notified me upon check in so I could have looked into or planned to go to a workout class.

Business

2/10

Poor

21 May 2026

Max

AC didn’t work and shower didn’t work and no one told me when I first checked in. Let me wait all day

4/10

Poor

20 May 2026

Jennifer

A pipe burst in the basement our first night there. We had no running water and no air conditioning that night. They fixed the water the next day, but the entire hotel was without air conditioning for the duration of our stay. The staff wasn’t informing people of the outage and people were very upset. It was 90 plus degrees during our stay and the rooms were sweltering. Obviously the staff isn’t to blame for the pipe bursting, but they didn’t attempt to find alternative arrangements for anyone and they continued to tell us it would be fixed soon. It was a disappointing occurrence as the hotel was in an excellent location and seemed like it would have been a nice place to stay otherwise.

Friends_and_family Family

2/10

Poor

19 May 2026

Chirag

While the property was very clean- during our entire stay the entire property was without air conditioning. I understand maintenance issues happen but the management and team kept promising it would be up within a few hours and lied on several occasions. Rather than trying to make our stay more comfortable they were just lying consistently. By the second night most people moved out. I ran into a maintenance person and he was honest enough to say there was no way the ac would be fixed by the next few days however management stuck to their same lies and stories.

6/10

Pleasant

19 May 2026

Rosie

Air conditioning did not work all three nights and the plumbing broke on the third night, not allowing for us to shower.

Partner

10/10

Exceptional

13 May 2026

Oscar

Clean room, great staff and wonderful location.

Family_with_children

10/10

Exceptional

11 May 2026

Jack

Rooms are clean and beds are comfortable. Great location

Self

10/10

Exceptional

10 May 2026

Mekiah

Upon walking in the staff greeted us kindly and the lobby smelled amazing. Check-in was quick and easy. Our room was very clean and neat and when asked we were provided with everything we needed. Will definitely book again. Wonderful experience

Friends

10/10

Exceptional

08 May 2026

Solange

Great

Self

10/10

Exceptional

04 May 2026

maximiliano

Clean room
Close to all attractions
Helpful staff

Family_with_children

10/10

Exceptional

03 May 2026

Andrew

Great location. Cozy hotel

10/10

Exceptional

01 May 2026

Diana

Great location and room, will stay again!

Business

8/10

Excellent

01 May 2026

Rachael

This is a little gem of a property in a great location. The staff are wonderful, welcoming and attentive. The only downside is the noise from other guests and the housekeepers in the mornings. I woke at 2:00 am to a noisy conversation directly outside my room and had to ask them to quiet down, which wasn’t received well,

10/10

Exceptional

01 May 2026

Adam

Quiet and well located!

Friends_and_family Family

10/10

Exceptional

30 Apr 2026

ERIKA

Staff amable y servicial

Friends

8/10

Excellent

29 Apr 2026

Sallie

This hotel is in an excellent location. The foyer is pleasant and well set up if you need space for socialising or work. I arrived very early morning after 30 hours of travel. I was placed in room 309 which is right next to the cupboards accessed by the cleaning staff. It was very loud making it impossible for me to rest. If you want to sleep during the day avoid this room. The staff were however very accommodating when I requested a room change. It made all the difference.

Self

10/10

Exceptional

27 Apr 2026

Candace

The staff was amazing. Luxury boutique hotel vibes for sure. We loved our stay there. They even gifted my friend and i with a bottle of wine for our birthdays. We had an amazing time in the area. Will definitely return!

Friends

10/10

Exceptional

27 Apr 2026

Megan

Clean and well put together hotel. Location is perfect, quick walking distance to grand central. We enjoyed our stay and will be coming back!

10/10

Exceptional

23 Apr 2026

Melissa

Amazing, clean, comfortable beds and towels are super soft!

6/10

Pleasant

23 Apr 2026

Hillary

Gym was closed, no coffee in the lobby or room

8/10

Excellent

20 Apr 2026

Danielle

Nice room, friendly staff, great location.

Self

10/10

Exceptional

18 Apr 2026

Patricia

Perfect stay and location for a weekend experience!

Friends

8/10

Excellent

18 Apr 2026

KRISHNAN

Clean room, small, good location, overvalued for available amenities. Amenities less than Holiday inn though owned by sane group.

Family

10/10

Exceptional

17 Apr 2026

Shelley

The staff was extremely friendly and accommodating!!

Friends

10/10

Exceptional

12 Apr 2026

Patricia

Brand new property, beautiful decor, spacious and clean rooms. The beds are heavenly! Staff very friendly and accommodating. They habe a lovely public area in lobby for relaxing and socializing also.

Friends

6/10

Pleasant

07 Apr 2026

Ronnie

I’ve stayed at several Kimpton Hotels properties before and have always loved their hospitality. This location has a modern, upgraded interior but you can tell the building is older. The walls are thin, so outside noise is noticeable and hot water was inconsistent, often taking close to 30 minutes to heat up. Breakfast and happy hour setups were also delayed.

The staff were friendly and tried their best, but the overall hospitality didn’t fully match other Kimpton experiences. We did appreciate the hotel receiving our package and eventually arranging a bottle of wine and chocolates for my fiancée though it wasn’t ready at check-in as requested. The location is excellent, less than a 5 minute walk from Grand Central Terminal. Despite some minor issues, I would stay here again as these things seem fixable over time.

Partner

10/10

Exceptional

06 Apr 2026

Gina

No Bar!

Friends

10/10

Exceptional

05 Apr 2026

Cynthia

Wow! The staff at this hotel is so friendly. I was in NYC for 4 days for an event, and they really made me feel like I was leaving and returning home. Don't miss the happy hour. It's a nice way to wind down after a busy day. I got a room with the jetted tub, and it was fabulous. Will definitely be back.

Self

10/10

Exceptional

05 Apr 2026

Darianna

Loved it. Great location, brand new hotel, lovely staff, beautiful rooms. Had a corner room with great view of Park Avenue.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Elizabeth

Staff were superb. Great view of the Empire State Building. We have stayed here twice and will be back. Social hour was a great touch.

Family

8/10

Excellent

05 Apr 2026

Aleisha

Yes

Family

10/10

Exceptional

03 Apr 2026

Destiny

I did a birthday staycation and it was great. The staff was super welcoming and accommodating. Our room's tv wasn't working and they happily changed our room and gave us a great view. Only downside the shower's did not get super hot at all.

Friends

10/10

Exceptional

02 Apr 2026

Joseph

Stayed witha family of 4. Loved the queen beds, the air conditioning was solid, kept the room cool. Elevators were never crowded, always available. Hotel was also always quiet in the evenings. The hotel is close to grand central station, as well as the Bryant Park subway stops, so getting around was easy. My family and I also thought the food options nearby were far better than near Times Square for example.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Maria

Excellent location few minutes from Grand Central
Spacious rooms clean and modern
The staff was extraordinarily accommodating and welcoming

10/10

Exceptional

01 Apr 2026

Patricia

Great room, staff. Dog friendly! Enjoyed my stay. Hopefully I’ll be back soon

Self

10/10

Exceptional

30 Mar 2026

Ali

good experience

4/10

Poor

30 Mar 2026

Danielle

This stay was extremely frustrating and far below expectations!

We arrived on time expecting a smooth check-in, but were told our room wasn’t ready. Staff reassured us it would be ready in “about half an hour” and suggested we go explore. Trusting that, we went to Grand Central Station, got food, and came back, only to find the room still wasn’t ready. This was especially frustrating since we had told them we had a 7:00 PM Broadway show. There was no urgency, and offering a glass of wine instead felt completely out of touch.

The room wasn’t ready until 5:30 PM, leaving us rushed and stressed.

We were initially told we were being upgraded, but when delays continued and we expressed concern about being late, we were offered the original room instead. That was uncomfortable, why offer an upgrade if it’s not ready, then backtrack?

The room itself had issues too. The heat didn’t work, and we were told to switch from Celsius to Fahrenheit, which did nothing. We then requested a heater, which caused the power to go out.

When we complained, staff kept pointing to the upgrade as if it excused everything. Overall, the experience felt disorganized, dismissive, and poorly handled.

6/10

Pleasant

30 Mar 2026

Shameem

This property isn’t open entirely. They need to work on keeping their rooms clean etc. hopefully it’ll rise to the Kimpton standards soon.

Self

10/10

Exceptional

25 Mar 2026

Michelle

Staff was wonderful.

8/10

Excellent

24 Mar 2026

Steven

Still in \"soft open\" with no gym and (despite comments on Expedia) no in-room coffeemaker ...

Everyone was very helpful, the rooms are very fresh and new, and pleasant. As nice as it was for them to offer, I should have politely declined the Romanian cabernet which I didn't care for. I wonder what the larger rooms are like?

Self

10/10

Exceptional

23 Mar 2026

Shayna

Very pet friendly. Pets stay free and are even given goody bags. I felt very well taken care of here. Beautiful room with a view.

10/10

Exceptional

22 Mar 2026

Alyssa

I enjoyed my stay. Everyone was pleasant form the bell hopper to the housekeeper. Extremely clean rooms and a nice aroma.

Friends

10/10

Exceptional

18 Mar 2026

Dyeimia

Clean rooms and friendly staff.

Family

10/10

Exceptional

18 Mar 2026

Trang

Really good

10/10

Exceptional

17 Mar 2026

Wendy

The staff at the front desk was so helpful on many occasions to make our stay smooth and pleasant, They suggested places to eat, helped with a surprise or two for a birthday guest, and the cocktail hour and breakfast was an added touch. The cleanliness of room service and bell boy was so helpful and friendly.

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Marin

Stayed in a double queen room. For a hotel which had been recently renovated - my mattress was terribly sunken in. Really, the only issue with the hotel, other than the mattress was the bathroom. The bathroom was SO very small, though I imagine that this isn't unusual in NYC. But the water pressure in the shower was terrible. They have large shower heads with tons of spray jets. Pressure could be improved with a smaller head with fewer jets to concentrate the flow. The bathroom also didn't have a fan which was problematic for humidity and odors.
The good: fabulous staff very helpful and warm. Lovely cocktail hour, beautiful building, great location.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Greg

It’s is a newly renovated property conveniently located three blocks from Grand Central. Well-appointed with a West Elm vibe. Great staff. Room size was slightly bigger than the usual NYC hotel room. Bathroom
Was small but serviceable. Nice view of the Empire State Building. 20 minute walk to the theatre district. Lovely stay. Only downside was our room had an adjoining door and we could hear the next door occupants pretty clearly. Would stay again!

Family

10/10

Exceptional

11 Mar 2026

Sylvia

Always love coming to the Kimpton Ashbel hotel. Staff amazing and attentive, it’s very clean and affordable.

Friends_and_family Friends

2/10

Poor

20 Jan 2026

kara

the hotel was closed when we arrived. and i called someone but they have yet to make the situation right.

2/10

Poor

06 Jan 2026

Bryce

Hotel was closed when we showed up. Had confirmation directly with Kipton Hotels and did not mention that hotel was closed for reservations. Left in the rain looking for hotel accommodations during busty Christmas and New Years season, it was awful.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Saul

Staff was great , room was clean location was also great will stay again

Friends_and_family Family

10/10

Exceptional

18 Dec 2025

lauryn

loved it! staff was so nice and it was so clean!

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

Stefan

Great location! Good value. Highly recommended. The tradeoff: rooms are small.

Leisure Family

8/10

Excellent

22 May 2025

David

Great location. Knowledgeable experienced staff. They were shutting g the hotel down for renovation the next day which we knew going in on a discount deal.

Leisure Family