Arlo Nomad

United States , New York Area - NY
NEW YORK, 11 East 31St Street
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100 reviews shown

10/10

Exceptional

16 Jun 2026

Bernadette

Very unique aesthetic. Quaint and intimate feel with very friendly staff. View was 100% worth it, had a direct view of the Empire State Building from my room.

Partner

10/10

Exceptional

16 Jun 2026

Robin

I love this place. It is low key great. The only issue is one of their elevators is out of order which makes it a long wait. Other than that. Great location. Easy place to stay.

Self

8/10

Excellent

15 Jun 2026

Chevone

Great location and amazing staff!

Partner

10/10

Exceptional

15 Jun 2026

Maria

amazing management and stay

10/10

Exceptional

15 Jun 2026

Virgil

Great place

Self

10/10

Exceptional

14 Jun 2026

Benedict

Small rooms, but clean and nice location

Self

10/10

Exceptional

14 Jun 2026

Jai-Lani

I loved my experience at the arlo Nomad! My partner and I had the best time with amazing view of the city and this was super affordable and clean. Every single staff member was so amazing super attentive and personable in the best way possible. They were so accommodating to our needs. Bri at the front desk was so sweet and knowledgeable and help us find cool places to go in the city! The bar staff was so much fun and loved checking in with us and talk to us and helped us understand the metro more. I can’t remember our servers name but he had curly hair and glasses and he was working the rooftop. He was sooooo funny and he was a great time. I’m super lucky I got to experience this hotel. Best experience I’ve ever had in nyc!!!! I’ll definitely be coming back. :)

Partner

10/10

Exceptional

14 Jun 2026

Katiria

Honestly, the staff is lovely

Family_with_children

10/10

Exceptional

14 Jun 2026

Tyterria

Staff was very friendly and accommodating.

10/10

Exceptional

12 Jun 2026

Kylie

Wonderful experience!! Loved our stay

Partner

10/10

Exceptional

09 Jun 2026

Jason

Great location and the staff was very welcoming and friendly.

Partner

8/10

Excellent

08 Jun 2026

Tabitha

My son and I were traveling and wanted two beds. In NYC that is difficult to find in a boutique hotel for a reasonable rate, but we found cute bunk bed options at Arlo online. The pictures were way better than the actual room. We didn't ever see the sun, we were facing other buildings with zero view. The room was tiny, which is to be expected but it felt even smaller by the lack of light. It was also 2 feet from the elevators and a door that staff went in and out of all day long. That was a bummer as we even requested a room that didn't feel like we were late to check in as our plane had delayed us 6 hours. There was no way to plug in any tools in the bathroom so I requested an extension cord and they showed up with a power strip, gaining me about 4 more inches toward the bathroom mirror to get ready each day. There is no full length mirror either. It truly felt like the room they save for people they don't like. We made the most of it. The cafe was closed our first 2 of 5 days due to lack of staff, so they offered free drip coffee, it was actually really good. Then when the staff returned, it was $7/cup. I asked for two iced lattes on our 3rd and 4th days. The women working killed it. Delicious. The guy who worked there threw iced coffee in a cup and called it a latte. It was terrible. The staff was nice. I really like the area but probably wouldn't book Arlo again. It just felt like a place to sleep.

Family

10/10

Exceptional

08 Jun 2026

Brittani

Loved our stay! A little expensive for what you get, but extremely comfortable and in a perfect location. The roof deck is such an incredible place to hang out and it was great to get breakfast takeout from the Diner on site and take it up there to eat. Room was small but still everything we needed and very comfortable. Front desk staff were super kind and held our bags for us when we checked out so that we could keep exploring. Highly recommend.

Partner

10/10

Exceptional

05 Jun 2026

Ayomikun

Love it

Self

10/10

Exceptional

04 Jun 2026

MIGUEL TRINIDAD

good

Partner

10/10

Exceptional

01 Jun 2026

Tiffany

Hotel overall was clean and room itself was clean - housekeeping does a great job of tidying up. Front desk staff are friendly and helpful! Room is small but as expected for a NYC hotel.

Room was quiet and we didn't experience too many loud noises on the 15th floor.

Partner

8/10

Excellent

31 May 2026

Mitchell

The property was in a central location which I enjoyed, however the room was not spacious and because of that it was hard to maneuver around the room with our luggage due to lack of space.

Self

10/10

Exceptional

28 May 2026

Lesley Ann

The hotel is very well situated, the rooms are great and the staff are so helpful, nothing is too much bother for them. X

10/10

Exceptional

27 May 2026

Yissel

Amazing staff

10/10

Exceptional

24 May 2026

Duncan

Good clean rooms, friendly staff and a great location

Business Partner

10/10

Exceptional

24 May 2026

CLARENCE

Great Location actually the best location for tourist with out parking needs. Quiet pace plus restaurant and food options 3rd time staying here and will be back!!! Only minis are rooms are small but that’s New York City

Partner

10/10

Exceptional

23 May 2026

Zhaocheng

Really good hotel to stay, beautiful view especially the sky room

Partner

10/10

Exceptional

23 May 2026

Lina

The location is great! The room was very clean.

Family

8/10

Excellent

20 May 2026

Angeli

The coffee bar was not open that we could find. The beautiful woman that check us in was super helpful and sweet! Rooms are very small - and the view was not great …… sort of in fine print.

10/10

Exceptional

19 May 2026

Katherine

Amazing

10/10

Exceptional

18 May 2026

Kristin

Loved my stay. Staff were amazing!

Partner

10/10

Exceptional

18 May 2026

Matt

Wonderful location.. Empire State Building about 100ft away. Awesome rooftop bar on 31st floor. Very nice.

Self

10/10

Exceptional

17 May 2026

Christopher M

Extremely friendly and attentive staff. Rooms are very small but well-appointed. Rooftop bar has an amazing view. Coffee bar and diner is excellent. Good value for that location

Partner

10/10

Exceptional

17 May 2026

Emily

Very clean, beautifully decorated

10/10

Exceptional

17 May 2026

Brianna

Front desk amazing people, very friendly and welcoming . Amazing views .. very clean. Diner amazing food!

Self

8/10

Excellent

15 May 2026

Ewen

Room appeared to be well used and in need of attention. Shower controls were loose and difficult to control.

Friends

10/10

Exceptional

14 May 2026

Alexandria

First room in the first floor was facing a brick wall. Front desk was kind enough to give us the same room type on a higher floor without question. Was a nice adjustment.

10/10

Exceptional

14 May 2026

Natasha

Location was perfect for my needs.
The beds were ridiculously comfortable.
Hotel and rooms were very clean and staff were phenomenal!
First time at this hotel and would definitely come back.
Rooms are small, but for one or two people, it is manageable.
Very little outside noise and my room had a beautiful view.
Thank you!!

Self

10/10

Exceptional

12 May 2026

Anastasiia

I absolutely loved my stay! The rooms, the location, and the staff were all wonderful. Everything felt so welcoming and thoughtfully done, such a great experience overall.

Self

6/10

Pleasant

12 May 2026

Nicholas

The room was so dusty! We also had a reservation at the rooftop and when we got there the rooftop was closed. It was a warm and rain free night.

I would actually never stay here again but maybe I’m used to better service. Front desk staff was very nice and friendly but if you’re at the diner forget it. Yeah the rooftop view is cool but stay somewhere close and go up for free anyway.

Partner

10/10

Exceptional

11 May 2026

Courtney

I've stayed here multiple times and my stay is perfect every time. Rooms are spotless. There is always food/drinks available. Staff is friendly and helpful.

Self

8/10

Excellent

10 May 2026

Vincent

10/10

Exceptional

09 May 2026

Katherine

The staff was beyond helpful and welcoming. The room had everything one needs. Overall truly excellent experience.

Self

10/10

Exceptional

07 May 2026

Lucy

I absolutely loved staying here

8/10

Excellent

06 May 2026

Mary

Our room was great! However the door to our room would not lock. We asked several times to get it fixed. For our 24 hour stay…the door never locked.

10/10

Exceptional

04 May 2026

Thomas

Always enjoy staying here and great location in the city

Partner

10/10

Exceptional

03 May 2026

Emily

Friendly staff, great location

Partner

4/10

Poor

02 May 2026

Liu Kai Xi

Staffs are very nice and friendly. Room is modern and convenient. The down side is the soundproof of room is Horrible. We got waken up by our next door neighbor shower sound and blow dry sound every single morning of our stay at 7am. The sound is like literally near our ear in our room. And the other rooms door close and open sound is loud and clear. We couldn’t rest well at all. I won’t stay here again as there is other better choices nearby in Nomad.

Partner

10/10

Exceptional

02 May 2026

Donald

Clean room and helpful staff the outdoor patio was lovely to relax on.

Partner

6/10

Pleasant

30 Apr 2026

Sarah Louise

Not worth the money (the most expensive night was a Tuesday for USD $398+ taxes and some city fee for bikes that we would never use)

Very small rooms, no tea or coffee amenities in the room, and the grab-and-go opens at 7 am and only serves coffee and herbal tea. Ended up walking to the Dunkin' Donuts at 5 am (due to jet lag) to get tea each morning.

Rooftop was great but wasn't open for a drink even after being informed it was each day from 4pm at check-in.

10/10

Exceptional

29 Apr 2026

Sarah

Very convenient location and very lovely staff

Family

8/10

Excellent

29 Apr 2026

Arunit

Property is not bad and is central. Rooms are quite tiny.

Partner

10/10

Exceptional

28 Apr 2026

john

Amazing staff. Great location. Perfect for getting around. Staff really went above and beyond

Family_with_children

2/10

Poor

27 Apr 2026

Carolina

There was only ONE elevator serving the whole bldg. One other elevator went up to only 8th Floor, the other was down. The bldg has 33 floors!

10/10

Exceptional

27 Apr 2026

Parker

I love this place and i’ll probably be staying here every time until I move .. it’s legit and the staff is very hospitable.

Friends

8/10

Excellent

26 Apr 2026

Nathalie

The room was very clean and great for short trips. The area and amenities also nice.

Self

8/10

Excellent

25 Apr 2026

Sidnee

Nice room but very small. There was one way in one way out of our bed since it was pushed in a corner. Made it impossible to use the outlets because I had no table on my side. Hotel safe was wonderful though.

8/10

Excellent

21 Apr 2026

Brianna

I unfortunately had to ask multiple times to clean my room.

Self

8/10

Excellent

20 Apr 2026

Ayushi

Room was fairly clean. a bit smaller than advertised and facing a wall but it was fine

Partner

10/10

Exceptional

20 Apr 2026

Charles Taylor

An amazing place.

6/10

Pleasant

19 Apr 2026

Luis

Average and small rooms

Partner

10/10

Exceptional

19 Apr 2026

Jennifer

I booked the Skyview room and everything was exquisite..the food at the diner could of been better but it's plenty of restaurants around the hotel. The staff top tier

Partner

10/10

Exceptional

19 Apr 2026

Ashley

Clean room and super helpful staff

Friends

10/10

Exceptional

19 Apr 2026

Cesar

This place was great! One night stay, but it was definitely a great experience.

10/10

Exceptional

19 Apr 2026

Taylor

Small rooms, of course, but the property is great. Ample space on the second floor and the rooftop bar is great with lots of open skyline.

Partner

8/10

Excellent

19 Apr 2026

Antoinette

Staff was extremely accommodating and sweet. Thank you again😘

Partner

8/10

Excellent

17 Apr 2026

Michael

Good location, friendly staff, extremely small rooms

Friends

10/10

Exceptional

17 Apr 2026

Alyssa

The service was wonderful! Every staff member I interacted with was so friendly. Plus the rooftop views are worth the stay itself.

10/10

Exceptional

15 Apr 2026

Patrick

Nice and clean, bed was comfy. Good location.

Self

6/10

Pleasant

14 Apr 2026

Richard

It's a clean hotel in a good location. My own fault for not paying more attention to the \"cozy\" adjective in some reviews - the rooms here are very small! Clean but probably the smallest hotel room I've ever stayed in. I.e. the sink is a few feet from the bed and not separated by any sort of wall.

The diner in the hotel is very convenient, with good simple food and fast service.

10/10

Exceptional

13 Apr 2026

Dalena

I had an absolutely wonderful stay at the Arlo Nomad hotel. From the moment I arrived, the staff went above and beyond to make me feel welcome—they were consistently friendly, attentive, and genuinely helpful throughout my entire visit.

The daily housekeeping was exceptional, keeping everything spotless and comfortable without ever feeling intrusive. It really added to the overall sense of ease and relaxation during my stay.

The hotel itself is beautiful, especially public areas, which are thoughtfully designed and perfect for unwinding. I also really enjoyed the bar and the rooftop.

I cannot fault my stay here. Everything exceeded expectations, and I would happily return and recommend it to anyone looking for a high-quality, enjoyable hotel experience in a perfect location.

Partner

8/10

Excellent

13 Apr 2026

Alejandra

Practical location, very small rooms, the AC made a lot of noise. Other than that good hotel, didnt try the food or amenities

Partner

10/10

Exceptional

08 Apr 2026

Sara

We stayed on the 29th floor and we loved the view. Great hotel!

10/10

Exceptional

07 Apr 2026

Lourdes

Me encantó el hotel Arlo NoMad. La ubicación es perfecta, puedes caminar a muchísimos lugares en Manhattan. Las habitaciones son pequeñas pero muy modernas, limpias y con unas vistas increíbles de la ciudad. El rooftop tiene una vista espectacular, especialmente al atardecer y de noche. El ambiente del hotel es joven, moderno y muy NYC vibe. Definitivamente volvería a quedarme aquí.

10/10

Exceptional

01 Apr 2026

amy

Love this hotel!

10/10

Exceptional

01 Apr 2026

Katie

Clean room. Lovely staff!

10/10

Exceptional

31 Mar 2026

Ayana

Great stay

Partner

10/10

Exceptional

29 Mar 2026

Yolanda

I didn’t have the breakfast but I did dine for supper it food was delicious.

Friends

10/10

Exceptional

26 Mar 2026

Sonia

Great place would stay again!

Partner

10/10

Exceptional

23 Mar 2026

Summer

Welcoming and friendly staff. The rooms are micro but Property is in a great location. Walkable restaurants and shopping. Would book again.

6/10

Pleasant

19 Mar 2026

Gia

Clean, Comfy, as expected. 2 things were sadly wrong, the bed desk that pulls out was broken off, and are heat/ac didn’t work. We got home late, and our room was 58 degrees. I tried calling, no answer. Only big problem. Other than that, would come back again!

Partner

10/10

Exceptional

19 Mar 2026

Laurence

Overall I’m very happy with my stay at the Arlo NoMad. The staff were friendly and helpful throughout. The location was perfect for my stay with easy access to restaurants and attractions. My room was also kept very clean and was lovely to come back to after my days out. Would definitely recommend staying at the Arlo NoMad to anyone thinking of visiting New York City.

Self

10/10

Exceptional

18 Mar 2026

Liam

The room was available early and the staff was prompt in get everything set up! Even when it’s busy they’re always quick to get our bags checked in and ready. I’ve stayed numerous times and will always return for the foreseeable future!

10/10

Exceptional

16 Mar 2026

Francisco

Good

10/10

Exceptional

15 Mar 2026

Christina

Absolutely loved it. The size of the room was perfect for two people. The location of the hotel was perfect in walking distance of major attractions in Times Square the bar area amazing service the food amazing service and delicious. They have a coffee shop inside the hotel also delicious perfect 10 out of 10 would definitely stay again.

Partner

8/10

Excellent

12 Mar 2026

Diana

Nice room but very tiny! Desk staff was lively and fun! Diner in the lobby was not good, coffee was terrible.

Family

10/10

Exceptional

10 Mar 2026

Sheryl

I honestly have nothing but good things to say about my stay at the arlo nomad…I will definitely be back!

Self

4/10

Poor

08 Mar 2026

Marcus

Closet

10/10

Exceptional

08 Mar 2026

Michael

I had a fantastic stay at the Arlo NoMad. The hotel strikes a perfect balance between modern style and comfort. The rooms are thoughtfully designed—compact but incredibly efficient—with great city views that make you feel right in the middle of Manhattan. Every inch of space is used well, and the beds are very comfortable.

The staff was friendly, welcoming, and genuinely helpful throughout my stay. The location in the NoMad neighborhood is also ideal, with easy access to great restaurants, shops, and iconic sights.

Overall, Arlo NoMad is a stylish, well-run hotel with a great atmosphere and a prime location. I would absolutely stay here again and highly recommend it to anyone looking for a comfortable and memorable stay in New York City.

Partner

10/10

Exceptional

06 Mar 2026

Kemar

N/A

10/10

Exceptional

04 Mar 2026

Amber

We picked a corner queen and was not happy with the view. One window is obstructed. Went downstairs to ask for a transfer and it was a cheaper room (city queen) but the view was so much better!! Lily was so great at the desk as well. 10/10!!!! I can not stay anywhere else now.

Partner

10/10

Exceptional

04 Mar 2026

Elimelec

The Staff very professional and clean hotel.

Partner

10/10

Exceptional

04 Mar 2026

Jennifer

Nice and traveled safely

10/10

Exceptional

02 Mar 2026

Valerie

The staff is really amazing

10/10

Exceptional

02 Mar 2026

Beth

This hotel was a home run from the get-go. I pulled right in and the valet took my car, and then the wonderful woman at the front desk gave me an upgraded room which had a beautiful city view. I was able to check in early with no charge and my room was great. I met my daughter for brunch in the Nomad Diner and the service was great and the food delicious. I highly recommend staying here! We easily walked everywhere.

Self

8/10

Excellent

01 Mar 2026

Graciela

Self

10/10

Exceptional

28 Feb 2026

Kristen

The staff here alone are just straight vibes! The place is so beautiful and different from all the other typical style NYC hotels. We will certainly be back here again!!! :)

10/10

Exceptional

27 Feb 2026

Samanatha

Room was indeed spotless and everyone was great especially Brianna at front desk. Would have liked to be able to get a good coffee at the little coffee shop downstairs but there was no attendant the second day and the complementary coffee was not so good. Loved the beautiful reception area shelving with plants that look so real !!!

Family

10/10

Exceptional

27 Feb 2026

ENDAF

Fantastic staff, great location, wonderful breakfast,

Self

8/10

Excellent

26 Feb 2026

Francesca

Clean Room. Very small. Perfect location on NY city, the only bad thing was the noisy a/c heater unit at night

6/10

Pleasant

20 Feb 2026

Ebony

The rooms are extremely small. No parking. Valet parking was $75 and a hour to get the car back.

10/10

Exceptional

18 Feb 2026

Anthony

Very clean, cozy and easy walking distance, too many attractions and restaurants

Partner

10/10

Exceptional

16 Feb 2026

Lliliam

great vibes and views. Staff is amazing. Rooms are smaller than we thought

10/10

Exceptional

15 Feb 2026

Frank

The staff def was the main thing that stood out for me. They are beyond helpful and extremely nice. The rooms are def on the smaller side but they are very clean and the views are great. I would however recommend for the best views staying in rooms above the 19th floor.

Leisure Partner

10/10

Exceptional

14 Feb 2026

BJORN

Room was very clean. Staff was amazing, very nice as soon as we walked in. Had a great stay, highly recommend.

Leisure Partner