The Hotel at Fifth Avenue

United States , New York Area - NY
NEW YORK, 17 West 32nd Street
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100 reviews shown

6/10

Pleasant

10 Mar 2026

yaozhu

The hotel was in Korean town. A convenient location. The unfortunate thing was the bed was old and has obvious dent. It’s especially hard for people have back pain. We tried to change a room but was told all the beds are like that! Please update the beds.

8/10

Excellent

08 Mar 2026

NELSON BORIS DEL RIO

There are a lot of korean Shops around the hotel but are too expensives, i recomend to buy water oans other stuff in the CVS pharmacy

Family_with_children

6/10

Pleasant

08 Mar 2026

Natasha

The room was bare bones but clean. There is no mini fridge in the room. The property also charges an addition fee upon arrival that was not disclosed prior to booking.

Partner

10/10

Exceptional

08 Mar 2026

Rolan

Good sized room

Family_with_children

10/10

Exceptional

07 Mar 2026

LaQuesha

There was a lot of night life around, the staff was friendly and quick.

Partner

10/10

Exceptional

07 Mar 2026

Makellie

Rooms were always cleaned, staff was friendly, and I really enjoyed the room! Great location; everything in walking distance.

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Courtney

Great location. Small bathroom

10/10

Exceptional

04 Mar 2026

Celine

Best location! Also plus that they let us check in early

Friends

8/10

Excellent

28 Feb 2026

Jamie

Good

10/10

Exceptional

27 Feb 2026

Dasa

Helpful, lovely staff. Great location.

Family_with_children

10/10

Exceptional

26 Feb 2026

Luis

All was good, clean and great service.

Self

8/10

Excellent

25 Feb 2026

Tuesday

The staff was friendly and the hotel was in a great location.

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Stephanie

Comfortable and cozy.

8/10

Excellent

24 Feb 2026

Vengelo

The room was very clean, the front desk staff was very nice as well!

Partner

6/10

Pleasant

24 Feb 2026

Christi

Room needs renovation and cleaning. Staff was not very friendly or helpful. Great location to get around the city.

Partner

6/10

Pleasant

24 Feb 2026

Calvin

Air con unit in room was broken / very noisy so asked to move room after first night which they did.
Room was tired as was hotel in general
Windows to room were single glazed so let so much noise in.
Toilets on lower ground flooded.

6/10

Pleasant

23 Feb 2026

Laura

The staff were ok - short check in and no real information given. The room was not very clean, rubbish from previous guests on the floor, hair in the bathroom. Bed was really comfy. We paid for an upgrade and it worries me the size of the average room as the upgrade was still a small room and a tiny bathroom.
The guy running the baggage area was lovely and really friendly. Much more approachable than the reception team.

Friends

10/10

Exceptional

22 Feb 2026

Sarah

Clean room, all staff were professional

Friends_and_family Friends

6/10

Pleasant

21 Feb 2026

Geoffrey

Good location, rooms are good, older style but well kept.

10/10

Exceptional

21 Feb 2026

Gavin

I have stayed at The Hotel @ Fifth Avenue twice now and have been very happy with my experience on both occasions. I really like that fact it is situated in the middle of Koreatown and it is a very busy and electric atmosphere there.

Friends_and_family Family

4/10

Poor

17 Feb 2026

Hannah

room feels more like a motel than hotel. was very cold during my stay, bathroom necessities were mediocre. towels, bedding, room air all smelled like musty. wasn’t a comfortable stay but staff were nice and it’s in a convenient location. however wouldn’t recommend if you enjoy comfort

10/10

Exceptional

16 Feb 2026

Dwayne

Staff were excellent. Room was great. My only complaint is the 11am checkout time.

Partner

2/10

Poor

16 Feb 2026

Volguens

I had a HORRIBLE stay. When I arrived at the hotel, the concierge told me that my reservations were canceled. I booked for two rooms and didn't even get a courtesy call from the hotel thst they canceled my reservations. I booked for two nights and they wanted to charge me their rate for those nights opposed to what I was originally supposed to be charged. When I asked to speak with a manager, they decided to charge me my original price for only one night and said there were no rooms available for the next night. Also, the pictures of the rooms is a complete lie. The hotel doesn't look like anything in the pictures. The rooms were tiny and the bathrooms were even worse. This was a complete disaster.

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Brittany

Staff was nice, room was clean, just could use a little upgrading.

10/10

Exceptional

16 Feb 2026

Joseph

Amazing place in midtown district

10/10

Exceptional

07 Feb 2026

John

Room was very clean. Staff was courteous, knowledgeable, and helpful. Location is perfect!

Business Self

6/10

Pleasant

06 Feb 2026

Randy

The room was clean, I had an issue with the shower on the first morning and I had no water pressure, and barely warm water.

Self

10/10

Exceptional

02 Feb 2026

Laura

The room had nice view of Empire State Bldg, clean and organized, staff was very nice and we were able to leave our bags after check out to view the city, they also offered car service to the airport which was awesome.

Leisure Family

10/10

Exceptional

02 Feb 2026

Alaina

Location was perfect! Room was clean and had everything we need. Staff was great, room was comfortable as well.

Partner

10/10

Exceptional

02 Feb 2026

Aida

Staff were friendly and courteous, the place was spotless, and the location was super convenient.

Leisure Partner

6/10

Pleasant

02 Feb 2026

Weiyi

Wonderful midtown location. Thank goodness that Tom was at the front desk this afternoon 1/31/2026 to help check us in —- because the clerk before him was most unhelpful & rude, who walked off in the middle of our check in discussion —We are sure this clerk is a liability to this otherwise quite fine establishment. Thx Tom! 🙏

Business Partner

10/10

Exceptional

31 Jan 2026

Irma

Second time staying at this hotel and I love it.

10/10

Exceptional

30 Jan 2026

Vivian

The hotel was clean and the staff were very friendly. I liked that the hotel was around many food places and not far from my activities. I would stay here again and recommend this hotel to others.

Leisure Friends

6/10

Pleasant

25 Jan 2026

Vivian

Installed Heat in room was not working and there was no mention of it at check-in. Instead, there was an oil-filled electric radiotor, which worked fine. Overall, the room and hotel are a bit tired.

Self

8/10

Excellent

24 Jan 2026

Laura

Front desk staff was very friendly. Rooms were clean and comfortable.

Leisure Family

10/10

Exceptional

22 Jan 2026

William

The room is chilly because the windows leak cold air in the winter. You have to crank up the heat higher than you would normally. Otherwise the room was fine for a budget hotel. The location is excellent

Business_and_leisure Partner

10/10

Exceptional

20 Jan 2026

Nanette

Everything was perfect! I wanted to take the bed home, it was so very comfortable!

10/10

Exceptional

19 Jan 2026

Thoeun

Room and common space was clean. Bathroom a lil odd that it had a window in the shower/tub area but its frosted so ok. For a NYC hotel room, its expected to be small but the layout was odd. The bathroom is right in front of the first bed and the desk near it that you had to squeeze by to access the rest of the room including the other bed. The luggage couldn't even roll through the space and had to be lifted. Good view for people watching. Elevators decent.

My biggest issue is there is no refrigerator or microwave. I'd be fine if there was a communal microwave but there isn't even that. You can however ask for a microwave refrigerator combo ne sent to your room for an additional $25/day. Which no thanks.

The experience was decent for the price we got the room for. Cleanliness, no odors or bugs and thats what I care about most. Location was the best part, smack dab in the center of Korea street with plenty cafes and restaurants. I felt safe there even at night, as much as traveling in NYC is. Best location for walking around Manhattan in all directions and the Subway is on the corner.

Leisure Friends

8/10

Excellent

18 Jan 2026

Robert William

It’s a great hotel in the middle of Manhattan. It’s among the cheapest decent places so manage your expectations. It’s a little old etc, but it’s mid town Manhattan. It is what it is.

Business_and_leisure Friends

4/10

Poor

18 Jan 2026

Nima

Ac didn’t work, tub was clogged staff were rude

Leisure Family_with_children

4/10

Poor

18 Jan 2026

COREY

Rooms are extremely small, no microwave in the rooms or in the entire building.

10/10

Exceptional

15 Jan 2026

Chante

It was a wonderful stay! Staff were courteous, everything was clean and it was a perfect location!

Leisure Partner

8/10

Excellent

14 Jan 2026

Ronaldo

The housekeeping staff that I encountered was more than accommodating.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Mark

Great location, reception staff were helpful in extending our stay after our flight home was cancelled,

I was a little concerned when given a room on the second floor due to the general street noise of NYC on past trips staying on much higher floors in other hotels but the room was so quiet you could hear a pin drop, clean and tidy with ample space for 3 adults sharing the room.

Would definitely recommend the hotel.

Leisure Friends

2/10

Poor

11 Jan 2026

Wes

The leftover smell of marijuana in the lobby permeated the tiny elevator that the five us of were barely able to get ourselves and luggage into. The one way hallways were a good indicator to the size of the room. Online, fisheye pictures designed to deceive the size of the room were very effective as the room was so small you couldn't walk around the end of the foldout bed in the couch, one had to crawl over the mattress to pass. The stained cushions of the couch were hidden under slip covers but the stained carpet of the room could not be hidden. Front desk staff seemed nice enough upon checkin but we did not stay even one night. We were happy to pay the first night to not have to stay there.

Leisure Family

10/10

Exceptional

06 Jan 2026

Aubrey

LOCATION! Subway a block away. Walk to anywhere. The hotel itself is updated. The rooms are small and dated but clean and the beds are very comfortable. Staff lovely.

Leisure Family

10/10

Exceptional

06 Jan 2026

Ivy

Everyone was very pleasant and the room was very clean and spotless everything was great also the front desk clerk was very welcoming especially Tom he was very pleasant he made me feel at home can't wait to go back i was so happy there Everyone make me feel special Beautiful service from everyone the cleaning staff that front desk and everyone else where

8/10

Excellent

04 Jan 2026

Olga

The beds is very uncomfortable

Family

10/10

Exceptional

04 Jan 2026

Zoe

We travelled as a family of 5 staying for 6 nights. Our room had two queen beds and a sofa bed. Sofa bed was metal sprung and although a bit lumpy we all had a good sleep. The room was clean and comfortable. It’s not a modern room, the furniture is a little bit dated, but it’s what we expected for New York and we had no complaints. Beds were made daily and fresh towels left. Room was cosy with a good heating/ air con system. Plenty plug sockets. TV, hairdryer, coffee machine and iron board and iron. Beds were comfortable. No outside noise from the street. Our view was of the courtyard. Would have preferred a better view but it wasn’t a deal breaker. They have vending machines on lower lever. You can fill water bottles from a water dispenser there too. Has a gym suite but we never used it. No food available but there are plenty of cafes and restaurants in the street. We loved the pastry shop Tous les Jours for breakfast. Hotel is a 3 minute walk to Macy’s and 5 minutes to Times Square. We travelled to Penn Station from the airport which was a 7 minute walk to accommodation. Staff were friendly and happy to help. We had a great stay.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Dawn

The location is excellent. The room was clean. The staff was very friendly and accommodating. The rooftop bar is adorable!! Would stay again in a heartbeat!

Self

10/10

Exceptional

30 Dec 2025

Tatiana

Good stay

Leisure Family

6/10

Pleasant

30 Dec 2025

Judy

Everything was good except the sofa bed. It was horrible!

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Alejandro

Clean, room and location.

Friends_and_family Family

2/10

Poor

27 Dec 2025

MASSIMO

$650
Place was filthy

Leisure Family

10/10

Exceptional

26 Dec 2025

Jeff

Room was clean and the staff were friendly and helpful. They stored our luggage until check-in time on the day we arrived so that we could enjoy exploring the city. Hotel is in a great location as well!

Leisure Family

8/10

Excellent

26 Dec 2025

Avisha

clean room

Leisure Family

10/10

Exceptional

26 Dec 2025

Bona

Easy check in. Room was nice, clean, and comfortable. Will stay again.

Leisure Self

8/10

Excellent

25 Dec 2025

Kelci

Good location, clean, staff was awesome.

Leisure Friends

8/10

Excellent

23 Dec 2025

Joyce

Great stay! Very pleased with service and room.

6/10

Pleasant

23 Dec 2025

SHAUNA

The hotel is on a very busy block in Koreatown with bars and clubs. The noise outside all night even on the weekdays was terrible. There were crowds of people loitering on the steps all the time. We had to catch a cab to the airport at 4 am and the steps of the hotel were full of people smoking marijuana that would barely move for us to get our bags down.

Leisure Family

8/10

Excellent

22 Dec 2025

Ketty

Nice staff, clean close to a lot of places

Leisure Family

2/10

Poor

22 Dec 2025

Nava

Hotel has no facilities- rooms are extremely small- not even a fridge- no hot water - not even a bottle of water in the room

Leisure Partner

10/10

Exceptional

21 Dec 2025

Michael

A secret gem!!! In a fantastic location

Leisure Family

6/10

Pleasant

21 Dec 2025

Teresea

The noise level-even on the 8th floor was ridiculous. I know it’s the city that never sleeps, but you shouldn’t hear people screaming at 3am. The room was cold, heat really was ok. We paid $60 to get from airport to the hotel, when we were leaving we asked the hotel employee to get us a taxi…he said $150 for the 4 of us. What a rip off, they were trying pocket extra money. I would stay somewhere else on our next visit!!!

Leisure Family

6/10

Pleasant

21 Dec 2025

Laura

Pros: Staff were polite and couteous and location was close to a lot of different attractions.
Cons: small and very slow elevators. Room was very small and crowded. No place to even open your luggage. Room was very dim. TV was not centered in the room. bar on 14th floor was so dark. No holiday lights or festive atmosphere despite being december. Heat lamps were not sufficient to allow you to sit outside. Overall lots of room for Improvement.

8/10

Excellent

21 Dec 2025

Joanna

This hotel is an excellent location in NYC. You can easily go uptown or downtown and you are in the middle of Korea Town with excellent food and an HMart across the street where you can get inexpensive, but good quick and tasty meals.
The staff at the hotel are extremely nice and responsive. The rooms are very clean and cleaned everyday (many hotels don't seem to do that anymore). The hotel could use updating, particularly the elevators but it is a very good deal for staying in NYC and enjoying all it has to offer.
As a frequent solo traveler, I also felt safe, which is important to me.

Business Self

6/10

Pleasant

21 Dec 2025

Norah

The air conditioning was effective, the rooms were clean and its really close to times square

10/10

Exceptional

20 Dec 2025

Irene

Great location near everything

10/10

Exceptional

20 Dec 2025

Danyle

I stayed here four times throughout the years and I always go back. It’s really clean great service and very great location.

10/10

Exceptional

20 Dec 2025

Rodrigo

everything was nice , the staff. the room. really good location!

Leisure Partner

10/10

Exceptional

19 Dec 2025

Michele

Friendly desk staff! The gentleman in the luggage storage area is amazing- goes above and beyond! Room was clean and quiet too.

Leisure Self

10/10

Exceptional

19 Dec 2025

Kalab

All staff I encountered were friendly. We had a terrace room that had an amazing view. It was reasonably priced. Only things to note is that the rooms aren’t anything spectacular but we knew that. Not sure if the room was vacuumed before and there was some hair on the towels, that’s the reason for the 4 and not 5. We only were in the room to sleep and it was perfect for that. The bathrooms are quite small, so don’t plan on having multiple people in there at once.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Analiese

very nice stay. great location with my many good places in walking distance. staff was very kind. would definitely stay again. honest review

10/10

Exceptional

18 Dec 2025

PATRICIA

Very much

Leisure Family

8/10

Excellent

18 Dec 2025

Haylie

The staff was really attentive. The room was very clean. The location was really convenient.

Leisure Family

8/10

Excellent

18 Dec 2025

Michael

Nice building. Great location. Pretty typical NYC hotel room. Housekeeping is pretty thorough and efficient. If you like soft beds, this is one of the softest I’ve ever felt. (It wreaked havoc on my back though.)

My wife and I would stay here again.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Yvonne A

A great location, close to subway & midtown.

Partner

10/10

Exceptional

16 Dec 2025

Lindy

We stayed here as a family of 5. The location was central and perfect for our busy itinerary. The staff was VERY friendly and attentive.

Friends_and_family Family

8/10

Excellent

15 Dec 2025

Nicholas

Great location

4/10

Poor

15 Dec 2025

Jason

Not worth the price at all. Very run down.

Leisure Family

10/10

Exceptional

15 Dec 2025

Kathleen

Check-in was easy and we were able to access our room early. The lobby is very pretty. The room was a fine size for two people in two beds, and seemed very clean. Good location in K-Town so we could walk to many different areas. We would definitely stay again.

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Gina

Clean room, kind staff. Our stay was good!

Leisure Family

6/10

Pleasant

14 Dec 2025

Jennifer

Hotel was not what photos made it seem . Very outdated and not many amnesties . For the price I was disappointed

Leisure Family

10/10

Exceptional

12 Dec 2025

Brittany

Clean, safe (solo traveler), in a perfect area.

Leisure Self

6/10

Pleasant

12 Dec 2025

Michelle

Found the room to be dingy. Carpet had not been vacuumed and we found pubic hairs in the sheets. Requested a linen change and the floor to be vacuumed. They brought the linens and left. We had to deal with the sheets. Floor was never vacuumed as requested. Hotel needs a major make-over. The couch looked like it belonged in a budget movie. I will say the staff was friendly and the location met our needs. But I won't stay here again.

Leisure Friends

4/10

Poor

12 Dec 2025

Kathy

This hotel is in little Korea. Very noisy street- all hours of the night. The hotel is very old and the rooms are extremely small & outdated. The pillows and towels were about 25 years old and need to be thrown out. The towels did not dry b/c they were threadbare.
The day desk attendant was polite as well as the luggage attendant. However the night attendant did not say one thing while checking us in except that there was a $99 “resort fee” and charged my card. There were 0 amenities.

10/10

Exceptional

09 Dec 2025

Melissa

Overall it was good

Friends_and_family Family

4/10

Poor

09 Dec 2025

Thomas

The room was very tiny and had a tiny window. There was a lot of noise coming from the hall. He kept on getting it too hot, then too cold. Don’t be fooled by how nice the lobby and entranceway looks. The rooms are pretty shabby.

Partner

4/10

Poor

08 Dec 2025

samandeep kaur

Its tv was broken, wouldn’t turn off. The bathroom wasn’t clean, had hair in the tub. The water from the tub also didn’t go down. The bed frame was also very dirty. Overall the customer service was good, lobby was really nice.

Leisure Friends

10/10

Exceptional

08 Dec 2025

Zachary J.

Very wonderful location, nice rooftop bar, pleasant staff

4/10

Poor

08 Dec 2025

Marlene

Pipes were noisy bathroom fan was noisy didn’t work. Phone line didn’t work to front desk had to call for service using our cell phone.No microwave or water. Water wasn’t working second day and no one notified us. Receptionist not friendly.ice bucket couldn’t find ice machines anywhere no map in room. Not as nice as shown on Website. Elevator was old paint peeling noisy. Price was extreme for this type of property.
Small business around area friendly, very busy . Great little coffee place near buy just a few doors down. Uber came right to the door on time. Room was cleaned daily.

Leisure Partner

4/10

Poor

07 Dec 2025

Tatyana

Very noisy heater, uncomfortable matress, back hurts for both of us, our floor had some nasty smelling liquid spilled on it when we checked it and our socks got wet. We wanted a king bed and got a queen. Room was old and too tiny.

Friends_and_family Family

8/10

Excellent

07 Dec 2025

Anna Denise

Clean room, courteous staff..

6/10

Pleasant

07 Dec 2025

Dmitriy

Old hotel on a noisy street. But location is great and the staff is friendly.

4/10

Poor

06 Dec 2025

Jennifer

The bed was by far the worst!! No support sunk when laid on it make noises with every turn! Left with head-shoulder-back pain!! Poor insulating around bathroom window leaving it freezing when stepping out of the shower. Hotel was clean but deff needs upgrades! Parking deck is available to you but 2 streets over from the location which is a little walk not convenient at all, we used the one across the street which was 150.00 for 2 days!

Leisure Family

10/10

Exceptional

05 Dec 2025

Steve

Room was spotless and the bed was behind comfortable

Business_and_leisure Partner

10/10

Exceptional

04 Dec 2025

Amy Osborne

The room was very spacious n close by a lot of a shopping places

Leisure Friends

8/10

Excellent

02 Dec 2025

Jurij

This hotel is okay but only okay. One day the elevator does not work. Next day light switch does not work. Then they fix it. The shower did not work. Then they fixed it. Coffee only 7-11 am.

Business

10/10

Exceptional

30 Nov 2025

William

Room was clean

6/10

Pleasant

30 Nov 2025

Chee

Room was okay, but the walls are incredibly thin. The bathroom did not come body wash and the towels are really thin too. 1 of the 2 Elevators also broke 2nd day into our visit which was really frustrating so we were waiting more than 5 min each time. Overall, not horrible, but not great. You get what you pay for.

Friends_and_family Family