Name: The Hotel at Fifth Avenue
Address: 17 West 32nd Street, New York, 10001, US

The Hotel at Fifth Avenue

New York Area - NY · United States

100 reviews shown

8/10

Excellent

29 Jul 2026

Veronika

Very comfortable room with all what you need for your staying

8/10

Excellent

27 Jul 2026

Luis Alberto

Everything is close by, room was very small but worth every penny since i was there to enjoy and explore New york not to stay indoors, amazing staff, very tiny and slow elevators, love thos place, will come again.

6/10

Pleasant

26 Jul 2026

Christopher

Hot water took forever to work. Room was just ok.

8/10

Excellent

26 Jul 2026

Gary

No mini fridge was disappointing, but they do have the cheapest water in the city at the snack machine. Only $1.50 for a Poland spring.

8/10

Excellent

25 Jul 2026

Mandy

Great location and the staff were very nice and helpful.

6/10

Pleasant

24 Jul 2026

Brittney

Original room was clean and pretty small, but enough for just the night. When we came back to the room the AC was broken and it was extremely hot. Front desk staff helped us get a new room with working AC.

10/10

Exceptional

23 Jul 2026

Antonio

Great location!!!

10/10

Exceptional

22 Jul 2026

Lori

The hotel was a little tricky to find, it is tucked in amongst shops on the street. But I was very pleasantly surprised how lovely it was . Check in and check out was quick and easy. The room while compact had everything I needed. Everything was extremely clean and the staff was very friendly. I would definitely stay again on a future trip to NYC.

10/10

Exceptional

22 Jul 2026

Doud

It was close to all the action

10/10

Exceptional

22 Jul 2026

Derek

Very nice staff

4/10

Poor

20 Jul 2026

Angela

The air conditioning sounded like a freight train, the wifi didn’t work in our room and the front desk guy in the afternoon appeared to be inconvenienced when we asked any questions. The hot water took 10 minutes (not even exaggerating) to come through. The room was never fully dark due to the gap around the door.
Location was great for what we needed. And all other staff were kind and helpful.

Partner

10/10

Exceptional

20 Jul 2026

John

Very convenient and reasonably priced property. Great location!! Staff was helpful and accommodations confortable. Would stay again

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Lisa

The location was great to the train station in particular as well as all the other local places
The place was simple and clean just what I needed

Family

8/10

Excellent

18 Jul 2026

Krista

The hotel was very clean, quiet, and in a great location! The air conditioning was the best to come back to after being outside in the heat and humidity. The only downside, and it's not anything major, was most of the ice machines were out of order except for the one on the fourth floor. Overall, we had a great experience though and would definitely stay here again!

Partner

6/10

Pleasant

18 Jul 2026

Mirzane

What I like: Walking distance of diff places.
What I did not like: the bed not that comfortable and the aircondition automatic mode is making noise when going on.

Family

10/10

Exceptional

18 Jul 2026

Ju-Yeong

Location

Family

6/10

Pleasant

17 Jul 2026

Adela

No shower liner, only one extra roll of toilet paper for the family room, phone didn’t work, the elevators took forever (one working elevator), easy access to subway, close to Empire State Building, close to Times Square, the bathroom window was located right in front of the shower (not sure if it was see through or not).

Family

2/10

Poor

17 Jul 2026

Scott

Upon arrival the hotel looked nice as did the lobby.
Once we entered the rooms that’s when things changed! A Very dated, small room with dated furnishings.
Infact we found it that bad we only stated 1 night about of 5 and moved onto a better property.
We would not use this hotel again!

Partner

6/10

Pleasant

16 Jul 2026

Mauro Ernesto

It's a central place, the only bad thing does not have a mini refrigerator in the room, and these are smaller than what you can see in the photos.

Self

6/10

Pleasant

16 Jul 2026

olivier

Average choice

Self

4/10

Poor

15 Jul 2026

Seth

Location-wise this is great, but there are virtually no amenities and everything is run-down and old. Their Hotels.com page doesnt provide any information about parking and they wouldn't answer their phone for 30 minutes before we arrived so we ended up not knowing where to park and being charged 2x as much for parking as we would have if they just answered their phones like a normal hotel.

Rooms are extremely small and cramped. Bed creaked and was in poor condition. Barely a window.
We tried visiting their rooftop bar and it simply did not exist, unless it was behind a \"DO NOT ENTER UNLESS EMERGENCY\" sign. All around a thoroughly disappointing and needlessly expensive hotel. There are motels with better amenities.

Partner

4/10

Poor

15 Jul 2026

Shara

There are two elevators for guests and staff knd barely works, takes FOREVER! The AC barely works in the room there is no place to buy water in the place.

Family

10/10

Exceptional

15 Jul 2026

Brandy

8/10

Excellent

15 Jul 2026

James

The property has coffee from 8-11.
Great staff and accommodations were fine.
Location is about a mile from a lot of attractions
There is not a gift shop or area to buy drinks. There is a vending machine . Room was clean.

Partner

6/10

Pleasant

14 Jul 2026

CHARMAINE

Room was small.. washroom tiny.. shower hard to use, 5 out of the 6 plugs i saw didnt work, room key died, toilet got clogged

Partner

10/10

Exceptional

13 Jul 2026

Lyle

Clean, amazing location!!!!

Family

10/10

Exceptional

13 Jul 2026

Jeff

It was great for the price. Clean and convenient for a subway stop.

Partner

10/10

Exceptional

13 Jul 2026

Edwin

5/5 - Loved it
The room was spotless and had everything we needed. Location is excellent - literally in the middle of everything with great stores around it which was so convenient. The staff was great. Perfect base for exploring. Highly recommend!

Partner

10/10

Exceptional

11 Jul 2026

Angela

Hotel was good, clean but a little dated. Rooms were great and housekeeping was good. Great location, very convenient. Overall good experience for a family of 5

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Pinky

Not the best. But okay if you are on a tight budget. In Koreatown.

Friends_and_family Friends

8/10

Excellent

11 Jul 2026

oana

Aucun problème, bien situé

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Tammy

I love the location. I stayed there 6 years ago and chose to stay there again because it is so close to everything.

Family

8/10

Excellent

05 Jul 2026

Olwyn

Location, while convenient, was super dirty

Family

10/10

Exceptional

04 Jul 2026

Elder

It was good that you can check you bags in before check in time it give you time to see the city.

Family

8/10

Excellent

01 Jul 2026

Jennifer

Great location and very tidy. Small rooms, but for NYC when one is out and about, they are good. Staff were friendly and helpful. I even needed a chair to watch the World Cup and w/o asking, the lobby staff offered to move one for me. Very nice.

Self

10/10

Exceptional

30 Jun 2026

Joanna

The room we had was perfect for two people. We were there in June and it was hot outside but our room was nice and cool. There are two elevators a they are pretty quick. We will stay here again. The neighborhood was safe and there were lots of food Options close by. There is a subway entrance two blocks away.

Partner

8/10

Excellent

30 Jun 2026

Basilio

Clean room, air conditioning, staff

Self

10/10

Exceptional

30 Jun 2026

Sean

Shops nearby

10/10

Exceptional

30 Jun 2026

Stephen

Overall it was very good but pricey.

Self

10/10

Exceptional

29 Jun 2026

Bowon

The location is great, friendly staff! I would go back soon-

Partner

10/10

Exceptional

29 Jun 2026

William

Great location near the subway
Staff was helpful answering questions

Self

4/10

Poor

28 Jun 2026

Brian

Elevators are slow. Hotel is rather dated.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

tom

From my arrival to my departure, everyone was so kind, friendly and helpful. The great location provided many dining options, but also a needed escape from the textures of the city. I enjoy my brief stay.

Self

6/10

Pleasant

25 Jun 2026

Cannon

The location is good, but the rooms dated and heavily used. One of my pillows had obvious makeup stains on it. The air conditioning worked well, and I didn’t hear much city noise. This was fine for the bare necessities (bathing and sleeping), but I wouldn’t stay here again.

Self

8/10

Excellent

25 Jun 2026

Angela

Great place to stay! Rooms decent and clean

Family_with_children

10/10

Exceptional

22 Jun 2026

Abraham

Me and my partner enjoyed the stay there . It is in Korea town and there’s everything around it . The subway stations, food ,etc. Blake street matcha was right there too . Gasssss ! Try it

Partner

4/10

Poor

21 Jun 2026

Piyush

This is my first ever hotel review.
When I lost my key, the older receptionist guy asked me \"how many guests are staying there?\" What a weird thing to ask. There was no guest staying there, that's none of his business.
Also, no microwave, small fridge, etc in the room which I normally get at other relatively cheaper hotels in Manhattan. The younger receptionist offered to hookup a microwave for $30.
Their elevators are crazy slow.
Oerall, too pricey for the quality offered.

Self

10/10

Exceptional

19 Jun 2026

Lisa

His staff was incredibly helpful. The rooftop bar was amazing. The room was well appointed for New York City hotel and maybe it's lately larger than average room.

8/10

Excellent

18 Jun 2026

Chari

The hotel is very close to the subway, Penn Station and lots of great places to eat. My only complaint was that you couldn’t get a cup of coffee until 7 am! Air was cold, room was small but clean, nice seating area in the lobby. Would definitely stay there again.

Friends_and_family Friends

6/10

Pleasant

12 Jun 2026

Peter

The hotel was ok.
The air con was unbelievably loud - especially when it clicked back on - but at least it worked.
Difficult to get any sleep with that noise tho.

Also - the room doors slammed shut - which again led to broken sleep.

Family

10/10

Exceptional

11 Jun 2026

Danielle

Beautiful room, great beds and super nice staff. Will definitely stay again!

Family

6/10

Pleasant

11 Jun 2026

Debra

Shower broken
Not one electrical outlet worked
Bar of soap already opened and had been used

Self

10/10

Exceptional

11 Jun 2026

Philip

Helpful staff

Self

6/10

Pleasant

10 Jun 2026

Hannah

Staff were helpful and friendly. AC worked well. Great location. There were two elevators and often one wasn't working or in service or got stalled on a floor. So, at times, there was a line at the lobby of people trying to get to their room. I was on floor 12 and it took awhile to get the elevator at my floor, which was a bummer.

Self

10/10

Exceptional

10 Jun 2026

Kristin

Very spacious for NYC! I was surprised. Id stay again! You do have to go up 3 steps! There really should be a railing somewhere. A++

Family

10/10

Exceptional

10 Jun 2026

Tony

This is my second time staying here. Once again it was a great experience. No complaints at all. Customer services is top notch. From arrival, helping with our bags, to the desk and getting checked in. The women cleaning the rooms were so polite and professional. The roof top bar was great. The hotel is clean. Location is amazing! Highly recommend this place for your stay.

Family_with_children

6/10

Pleasant

09 Jun 2026

Hector

The room was ok, the walls are thin cause we can actually hear from the next room when they showered or when they flushed the toilet.

The rooms needs a major upgrade or renovation.

For parking we had to pay for daily

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Michael

The only complaint is that our room was across from the 14th floor elevator and adjacent to the rooftop bar. Very noisy late at night

Family

10/10

Exceptional

08 Jun 2026

richard

Centrally located spot was perfect for getting around!!

Self

6/10

Pleasant

08 Jun 2026

Kennett Lincoln Meighan

The Hotel is okay. Old elevators. Smaller than advertised. Good for overnight traveling

Family_with_children

8/10

Excellent

07 Jun 2026

Karen Michelle

Excellent location. Walking distance to subway and Penn station. Small rooms, but still comfortable, clean and convenient!

Family_with_children

8/10

Excellent

07 Jun 2026

Stephanie

It was clean, which was the most important thing for us. The cleaning service came in everyday to take out the trash, give new towels, and make the beds. It’s in a busy location with lots of food and shop options around. We were able to walk to Times Square, the subway, and target. The only complaint would be that there was no microwave or fridge in the room. There was an ice machine on the floor though.

Family_with_children

2/10

Poor

06 Jun 2026

David

Make sure you have plenty of money for parking. We paid $160 for 2.5 days. Rediculous. Restaurants and coffee and doughnut shop prices twice more than where we live.

Family_with_children

10/10

Exceptional

06 Jun 2026

elizabeth

All was wonderful during my stay. Helpful hints for future: 1) have someone answer lost and found after departure. 2) a rail or post for front steps. Had recently broken ankle and getting up steps was challenging. The housekeeping staff in particular was exceptionally kind.

6/10

Pleasant

04 Jun 2026

Mynit

The only good thing about this hotel ia rhe proximity to korea town.

Friends_and_family Family

8/10

Excellent

31 May 2026

Robert

Great location with easy access to Herald Square subway and two blocks from Penn Station. Older hotel with likely recent upgrades. Tub in room. Small room. Dark. Two suitcase stands. Iron and board not used. Safe in room. Temp a little hard to regulate.

Family

10/10

Exceptional

31 May 2026

Omotayo

Helpful staff.

Self

10/10

Exceptional

28 May 2026

Louise Ann

Brilliant location

Family_with_children

6/10

Pleasant

28 May 2026

Maeve

The room was clean enough but there was no direct light and compressors outside our window hummed incessantly throughout the night.

I’m retrospect, 32nd street in Koreatown is not a great place to stay. Sidewalks are packed at night.

Partner

8/10

Excellent

25 May 2026

Jena

Great location for foot and metro travel. Subway at end of block was handy to easily reach many destinations especially on the three days it rained. Street noice very loud at night though. A bit more than the an average city that doesn’t sleep. Extra daily charge announced in check- in. I’d say out of five stars I’d give it a 3.5.

10/10

Exceptional

24 May 2026

Paloma

Well located. Rooms were not as small as other newer hotels in nyc so we had space to open luggages.

Partner

10/10

Exceptional

24 May 2026

Heather

Room was perfect! Great view, central location and had all the amenities! Very comfortable bed and the A/C was nice and cold! The staff are so friendly and helpful! Will definitely stay again if back in the city!!

Friends_and_family Family

10/10

Exceptional

23 May 2026

Molly

Great value and exceptionally quiet. Everything we needed (comfy bed, good shower, a/c) in a convenient location near subway and walking distance from Amtrak.

Partner

10/10

Exceptional

22 May 2026

Chelssy

The room was a bit smaller than expected but the bar and staff were all great from the beginning to end

Partner

10/10

Exceptional

20 May 2026

Robert

Great location and easy walking distance to Highline, Empire and Penn station

Self

2/10

Poor

17 May 2026

Mohammad

Staff not helpful at all

Family_with_children

6/10

Pleasant

16 May 2026

Victoria

The room was on a lower floor facing the inner courtyard, and it stayed dark all the time regardless of the time of day. For the price paid, I think better value and conditions can be found elsewhere. The hotel itself was average, and the rooms are quite small. The location is good though, very close to the subway. The housekeeping staff did their job well.

Partner

4/10

Poor

15 May 2026

Laura

the room was VERY small. Only had one bedside table so the second person had no lamp or outlets. The desk and chair were too big for the room. Couldn't move the chair anywhere. Hangers were the antitheft type which seemed insulting. No mini fridge. No natural light. Tiny, tiny window. Full length mirror was 12 inches from the foot of the bed which made it impossible to view yourself. Would not recommend this hotel. Exception: The staff was very nice.

Friends_and_family Family

8/10

Excellent

14 May 2026

Mark

Yes

Partner

10/10

Exceptional

13 May 2026

Nasima

Hotel was very clean and located in a very convenient area.

Friends

10/10

Exceptional

11 May 2026

Linda

Alot os shopping area

8/10

Excellent

10 May 2026

Carolyn

Super convenient location , no real security, which is an issue in the heart of Manhattan. Asked for a fridge and they bought me a microwave and a fridge. I think it was $30 a night. Asked for a quiet room and they gave me one facing another building so there was no noise. Awesome in Midtown.

Self

8/10

Excellent

10 May 2026

Jason

Small rooms, but clean. Shops nearby. Facility is a bit in need of repair: broken tiling, peeling wallpaper, etc. Overall a great bargain.

Partner

10/10

Exceptional

09 May 2026

Alexandra

Smells good, comfy bed, great price, amazing location. Will be coming back.

10/10

Exceptional

06 May 2026

kevin

Pretty much KoreanTown, food in the area, so good. 10 minute walk to Times Square & Theater District. Price brings great value. Do It!!!

10/10

Exceptional

06 May 2026

Maria

Amazing time at the hotel @ fifth. Great location, in the middle of everything but still a quieter street compared to some.

Family

6/10

Pleasant

06 May 2026

Lara

Location was nice, in the Korean town, very close to major stores and time square.

Friends

8/10

Excellent

05 May 2026

Andrea

Clean room, nice staff, convenient location. Bathroom is a bit cramped and in need a f some updating.

Partner

10/10

Exceptional

03 May 2026

Janice

Had a really pleasant stay at this hotel. The room was clean and comfortable, and the staff were very friendly and helpful. The location was perfect—close to everything we needed

Friends

10/10

Exceptional

02 May 2026

Jennifer

The room was very nice and everything was good. The location was good for walking.

Partner

10/10

Exceptional

02 May 2026

Chloe

Staff was super friendly and helpful. Great location. Clean rooms.

Friends

8/10

Excellent

02 May 2026

Samantha

Staff were super helpful and friendly. Cleaning staff was on top of any requests. Location was close to everything.

2/10

Poor

01 May 2026

Jennifer

They chrge

8/10

Excellent

30 Apr 2026

Amalia

Clean room, close to everything.

Friends

10/10

Exceptional

29 Apr 2026

Steven F

Es perfecto en comodidad y ubicación ✔️🌷

Partner

10/10

Exceptional

28 Apr 2026

Matthew

Great area of the city- lots of restaurants.. very vibrant part of town. Clean and comfortable and safe.

Self

10/10

Exceptional

28 Apr 2026

Mary

E njoyed My trip all staff is wonderful. Felt very safe. Will return .

Self

6/10

Pleasant

27 Apr 2026

Katherine

Air conditioning wouldn’t shut off or keep a constant temperature. No onsite food. Vending machine in lower lobby. Elevator wouldn’t come back down to get me. I was stuck and had to walk up the stairs.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Rachel

When checking in, staff was helpful and kind. The room was clean and orderly. The bathroom was clean as well. The house keeping came during our two day stay and stocked the bathroom and made the bed.

The room I booked was for my sister and I. It had one king bed. The room was a bit small but it was enough for what we needed!

Family

10/10

Exceptional

27 Apr 2026

Maria

The rooftop bar was over looking the Empire State Building which was a plus if you wanted to have some drinks and catch up with friends that are local.

Family