The Hotel at Fifth Avenue

United States , New York Area - NY
NEW YORK, 17 West 32nd Street
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100 reviews shown

10/10

Exceptional

28 Apr 2026

Matthew

Great area of the city- lots of restaurants.. very vibrant part of town. Clean and comfortable and safe.

Self

10/10

Exceptional

28 Apr 2026

Mary

E njoyed My trip all staff is wonderful. Felt very safe. Will return .

Self

6/10

Pleasant

27 Apr 2026

Katherine

Air conditioning wouldn’t shut off or keep a constant temperature. No onsite food. Vending machine in lower lobby. Elevator wouldn’t come back down to get me. I was stuck and had to walk up the stairs.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Rachel

When checking in, staff was helpful and kind. The room was clean and orderly. The bathroom was clean as well. The house keeping came during our two day stay and stocked the bathroom and made the bed.

The room I booked was for my sister and I. It had one king bed. The room was a bit small but it was enough for what we needed!

Family

10/10

Exceptional

27 Apr 2026

Maria

The rooftop bar was over looking the Empire State Building which was a plus if you wanted to have some drinks and catch up with friends that are local.

Family

10/10

Exceptional

24 Apr 2026

Nicole

Really clean room, really friendly and helpful staff, and in a really good location too

Friends

10/10

Exceptional

22 Apr 2026

Omotayo

Clean you, close to shops. Great location.

10/10

Exceptional

21 Apr 2026

Christopher

Great hotel, great location, great price.

8/10

Excellent

21 Apr 2026

Kristine

Got what we paid for. Prime location in Korean town. Easily accessible to many things. Hotel room itself was very old, but seemed ok. The beds for comfortable but the sofa bed was like sleeping on wire hangers.

Friends

8/10

Excellent

20 Apr 2026

kerrie

Staff was great. My a/c wasn't working and it was addressed and corrected immediately! also very friendly. They will hold onto your luggage AFTER check out, too. The room was small and I was alone. Would not have been good with 2 folks, but maybe that placement was intentional because it was one traveler. I never checked the onsite amenities, so Idk.

4/10

Poor

19 Apr 2026

Nick

Tiny room and terrible beds

10/10

Exceptional

17 Apr 2026

Michelle

Peaceful and private space. The AC worked perfectly, and the location was great.

Partner

8/10

Excellent

16 Apr 2026

Monica

Great location and friendly staff.

Family_with_children

10/10

Exceptional

16 Apr 2026

David j

great time

8/10

Excellent

15 Apr 2026

Jacqui

Good location, cold rooms, comfortable beds. Only complaints are that the ice machines on 2 floors were broken and the elevators are very slow. Otherwise affordable a d would stay again!

Friends

10/10

Exceptional

15 Apr 2026

Elietrenay

Nice staff, met accommodations, cool location, rooftop bar with Empire State Building view

8/10

Excellent

14 Apr 2026

Brian

Fan of hotel just not NYC tax of random $30 they charged me while checking in. Would have been nice to know while booking.

Partner

8/10

Excellent

14 Apr 2026

Stacey

Reasonable for the price. Doorman was very helpful.

Family_with_children

2/10

Poor

12 Apr 2026

Could not get in contact with management? I tried and left message and so did Expedia representative? I was calling to get a refund or credit since I had to cancel my flight and they would not respond!

10/10

Exceptional

12 Apr 2026

Mikala

Loved the location of this hotel. Central to many tourist spots. Room was spacious - family room! Air con great, staff friendly, shower decent, house keeping brilliant! Roof top bar was a pleasant surprise - welcoming atmosphere with lovely staff! I would return to this hotel without hesitation l.

Family_with_children

6/10

Pleasant

12 Apr 2026

Veasna

The pull out bed wasn’t the cleanest.

Family_with_children

8/10

Excellent

12 Apr 2026

Marla

Great location. Hotel was clean room was clean.

Family_with_children

6/10

Pleasant

12 Apr 2026

Lillian

Solidly a 3-star hotel. Generally clean, and quiet, even on the 2nd floor, but pretty outdated and scruffy feeling; loud plumbing & AC. Alarm clocks in ours and all three rooms around us were auto-set to 5:55am, so didn't sleep great the first night. Staff is very friendly and kind, proximity to Penn Station is great.

Partner

10/10

Exceptional

05 Apr 2026

Jaime

Sweet location!

4/10

Poor

05 Apr 2026

Carlos

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

David

The staff is very friendly. We were able to drop off our bags before check-in which was very convenient. Close to Penn Station

Partner

10/10

Exceptional

02 Apr 2026

Terri

Great hidden gem!

10/10

Exceptional

02 Apr 2026

ANH TUAN

Clean room. Shopping and restaurant nearby

Family_with_children

10/10

Exceptional

02 Apr 2026

Karen

As a family of four, we stayed comfortably in a very clean, double queen room on the 7th floor overlooking 32nd Street. This was not quiet! However, it's NYC! We used earplugs at night and we were fine. The elevators were fast, the staff was great, and we enjoyed the coffee station. The location is walking distance to many attractions and a subway station. Honestly, no complaints!

10/10

Exceptional

01 Apr 2026

Ritchie

Best location

Friends_and_family Family

8/10

Excellent

01 Apr 2026

Misty

We would stay here again! The room was small but clean!

Friends_and_family Family

8/10

Excellent

31 Mar 2026

Karen

The only issue I had was that it took a long time for the hot water to warm up. Staff was very helpful. WiFi good. I spent very little time at the hotel but it was a great location for my purposes.

Self

6/10

Pleasant

30 Mar 2026

Erica

Clean room, but the hot water is lacking.

Self

10/10

Exceptional

30 Mar 2026

Tony

Great stay. Flew in with my wife to visit our daughter. Great area. The hotel was clean. The staff were great. It was not noisey. Close to a lot of food and shopping. We were able to walk to do most of the things that we wanted to.

4/10

Poor

27 Mar 2026

Caren

The room was dirty when I arrived. Hair all over the shower, the toilet was not properly cleaned. The drawers would open on their own. The ceiling apears to have had a leak resently. When I checked in the front desk gave me the room key and he said it had the wifi password but it did not. I had to go back down and ask for it. Over all, very sloppy.

Self

8/10

Excellent

26 Mar 2026

Aaron

Effectively Central to everything
If you like to walk even better.

10/10

Exceptional

25 Mar 2026

Juan

The hotel was nice, with no complaints at all. The best part was its location—it was central to everything, making it super convenient.

Family_with_children

8/10

Excellent

25 Mar 2026

Yoel

Ac was fine, location great, room looking old but ok

Partner

8/10

Excellent

25 Mar 2026

Tobias

Rock solid hotel choice, great location, clean room and a good deal.

Self

10/10

Exceptional

24 Mar 2026

Stacy

Clean room. Beds were very comfortable. Room was Quiet and staff was so friendly and helpful!

Family_with_children

10/10

Exceptional

24 Mar 2026

James

This Place was a good find....It was Close to everything and Nice and Clean....I would definitely stay here again

Partner

6/10

Pleasant

23 Mar 2026

Marquitta

Building was in good shape. The room was small and not as advertised but it wasn’t a deterrent

Partner

6/10

Pleasant

23 Mar 2026

Vicki

Someone threw up in the elevator and all staff did was throw a towel over it. I guess there is not housekeeping at night so they don’t clean. Elevators very small and slow. Rooms small ok for 1-2 people but no more.

Family

8/10

Excellent

23 Mar 2026

Darlene

Small size room but we made do. King bed made up for it! A/C was quite noisy but we got used to it. Towels old and thin but were changed daily. Housekeeping was good. Room was clean and smelled fresh. Hotel was in convenient location and we couldn’t hear any city noise which was great. We were happy with our stay here. Would recommend for the central location and rooftop bar that have awesome views of the Empire State Building.

Partner

10/10

Exceptional

22 Mar 2026

James

We had a great time here and well located

Friends

6/10

Pleasant

22 Mar 2026

Tia

The front desk attendant was not very polite or hospitable. There was heavy police activity in the lobby. There room was small for a king sized bed, the bathroom was small as well and can hear the plumping from other rooms or the noise from the hallway. Wouldn’t stay again.

Partner

8/10

Excellent

22 Mar 2026

Great location

Business Self

10/10

Exceptional

21 Mar 2026

Anna

Staff was super nice, great place for the price. Good location

Family

10/10

Exceptional

21 Mar 2026

Kate

Heater worked, shower fine . Room size decent for nyc. Great location.

Family

10/10

Exceptional

20 Mar 2026

Taylor

Very impressed with the entrance lobby area, staff was nice, room was good.

Self

10/10

Exceptional

18 Mar 2026

Alexandra

Staff were great. Roof bar was amazing. Room is a little outdated and there were barking dogs in the room next to us, but it’s NYC and it’s noisy so I had ear plugs.

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

kieran

Great value. Close to everything

Friends_and_family Friends

8/10

Excellent

18 Mar 2026

Michelle

Great location,

8/10

Excellent

17 Mar 2026

Winston

City parking convenient

Partner

10/10

Exceptional

16 Mar 2026

Le'nice

Everything was great

Friends_and_family Friends

10/10

Exceptional

15 Mar 2026

Steven

All was wonderful! I am especially grateful to the staff for their wonderful help with my husband who has mobility challenges.
All and all an immaculate , well situated , hospitable Hotel to stay at in busy NYC!

10/10

Exceptional

14 Mar 2026

Raymond

Very great experience.

8/10

Excellent

13 Mar 2026

Julius

Location is excellent. Friday night and Saturday it does get loud though. We were on 5th floor and was hard to sleep.

8/10

Excellent

13 Mar 2026

Katherine

Lots of shops and restaurants near by, staff was helpful in accommodating us in a different room, our first room was really small and they were able to change us to a room with a little more space.

Partner

8/10

Excellent

12 Mar 2026

Haley

Rooms were spacious and super close to the Empire State Building. These were not really nice rooms (like updated wise) but did the trick for our one night stay! The doorman literally got us an uber and was incredible.

Friends

6/10

Pleasant

10 Mar 2026

yaozhu

The hotel was in Korean town. A convenient location. The unfortunate thing was the bed was old and has obvious dent. It’s especially hard for people have back pain. We tried to change a room but was told all the beds are like that! Please update the beds.

8/10

Excellent

08 Mar 2026

NELSON BORIS DEL RIO

There are a lot of korean Shops around the hotel but are too expensives, i recomend to buy water oans other stuff in the CVS pharmacy

Family_with_children

6/10

Pleasant

08 Mar 2026

Natasha

The room was bare bones but clean. There is no mini fridge in the room. The property also charges an addition fee upon arrival that was not disclosed prior to booking.

Partner

10/10

Exceptional

08 Mar 2026

Rolan

Good sized room

Family_with_children

10/10

Exceptional

07 Mar 2026

LaQuesha

There was a lot of night life around, the staff was friendly and quick.

Partner

10/10

Exceptional

07 Mar 2026

Makellie

Rooms were always cleaned, staff was friendly, and I really enjoyed the room! Great location; everything in walking distance.

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Courtney

Great location. Small bathroom

10/10

Exceptional

04 Mar 2026

Celine

Best location! Also plus that they let us check in early

Friends

8/10

Excellent

28 Feb 2026

Jamie

Good

10/10

Exceptional

27 Feb 2026

Dasa

Helpful, lovely staff. Great location.

Family_with_children

10/10

Exceptional

26 Feb 2026

Luis

All was good, clean and great service.

Self

8/10

Excellent

25 Feb 2026

Tuesday

The staff was friendly and the hotel was in a great location.

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Stephanie

Comfortable and cozy.

8/10

Excellent

24 Feb 2026

Vengelo

The room was very clean, the front desk staff was very nice as well!

Partner

6/10

Pleasant

24 Feb 2026

Christi

Room needs renovation and cleaning. Staff was not very friendly or helpful. Great location to get around the city.

Partner

6/10

Pleasant

24 Feb 2026

Calvin

Air con unit in room was broken / very noisy so asked to move room after first night which they did.
Room was tired as was hotel in general
Windows to room were single glazed so let so much noise in.
Toilets on lower ground flooded.

6/10

Pleasant

23 Feb 2026

Laura

The staff were ok - short check in and no real information given. The room was not very clean, rubbish from previous guests on the floor, hair in the bathroom. Bed was really comfy. We paid for an upgrade and it worries me the size of the average room as the upgrade was still a small room and a tiny bathroom.
The guy running the baggage area was lovely and really friendly. Much more approachable than the reception team.

Friends

10/10

Exceptional

22 Feb 2026

Sarah

Clean room, all staff were professional

Friends_and_family Friends

6/10

Pleasant

21 Feb 2026

Geoffrey

Good location, rooms are good, older style but well kept.

10/10

Exceptional

21 Feb 2026

Gavin

I have stayed at The Hotel @ Fifth Avenue twice now and have been very happy with my experience on both occasions. I really like that fact it is situated in the middle of Koreatown and it is a very busy and electric atmosphere there.

Friends_and_family Family

4/10

Poor

17 Feb 2026

Hannah

room feels more like a motel than hotel. was very cold during my stay, bathroom necessities were mediocre. towels, bedding, room air all smelled like musty. wasn’t a comfortable stay but staff were nice and it’s in a convenient location. however wouldn’t recommend if you enjoy comfort

10/10

Exceptional

16 Feb 2026

Dwayne

Staff were excellent. Room was great. My only complaint is the 11am checkout time.

Partner

2/10

Poor

16 Feb 2026

Volguens

I had a HORRIBLE stay. When I arrived at the hotel, the concierge told me that my reservations were canceled. I booked for two rooms and didn't even get a courtesy call from the hotel thst they canceled my reservations. I booked for two nights and they wanted to charge me their rate for those nights opposed to what I was originally supposed to be charged. When I asked to speak with a manager, they decided to charge me my original price for only one night and said there were no rooms available for the next night. Also, the pictures of the rooms is a complete lie. The hotel doesn't look like anything in the pictures. The rooms were tiny and the bathrooms were even worse. This was a complete disaster.

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Brittany

Staff was nice, room was clean, just could use a little upgrading.

10/10

Exceptional

16 Feb 2026

Joseph

Amazing place in midtown district

10/10

Exceptional

07 Feb 2026

John

Room was very clean. Staff was courteous, knowledgeable, and helpful. Location is perfect!

Business Self

6/10

Pleasant

06 Feb 2026

Randy

The room was clean, I had an issue with the shower on the first morning and I had no water pressure, and barely warm water.

Self

10/10

Exceptional

02 Feb 2026

Laura

The room had nice view of Empire State Bldg, clean and organized, staff was very nice and we were able to leave our bags after check out to view the city, they also offered car service to the airport which was awesome.

Leisure Family

10/10

Exceptional

02 Feb 2026

Alaina

Location was perfect! Room was clean and had everything we need. Staff was great, room was comfortable as well.

Partner

10/10

Exceptional

02 Feb 2026

Aida

Staff were friendly and courteous, the place was spotless, and the location was super convenient.

Leisure Partner

6/10

Pleasant

02 Feb 2026

Weiyi

Wonderful midtown location. Thank goodness that Tom was at the front desk this afternoon 1/31/2026 to help check us in —- because the clerk before him was most unhelpful & rude, who walked off in the middle of our check in discussion —We are sure this clerk is a liability to this otherwise quite fine establishment. Thx Tom! 🙏

Business Partner

10/10

Exceptional

31 Jan 2026

Irma

Second time staying at this hotel and I love it.

10/10

Exceptional

30 Jan 2026

Vivian

The hotel was clean and the staff were very friendly. I liked that the hotel was around many food places and not far from my activities. I would stay here again and recommend this hotel to others.

Leisure Friends

6/10

Pleasant

25 Jan 2026

Vivian

Installed Heat in room was not working and there was no mention of it at check-in. Instead, there was an oil-filled electric radiotor, which worked fine. Overall, the room and hotel are a bit tired.

Self

8/10

Excellent

24 Jan 2026

Laura

Front desk staff was very friendly. Rooms were clean and comfortable.

Leisure Family

10/10

Exceptional

22 Jan 2026

William

The room is chilly because the windows leak cold air in the winter. You have to crank up the heat higher than you would normally. Otherwise the room was fine for a budget hotel. The location is excellent

Business_and_leisure Partner

10/10

Exceptional

20 Jan 2026

Nanette

Everything was perfect! I wanted to take the bed home, it was so very comfortable!

10/10

Exceptional

19 Jan 2026

Thoeun

Room and common space was clean. Bathroom a lil odd that it had a window in the shower/tub area but its frosted so ok. For a NYC hotel room, its expected to be small but the layout was odd. The bathroom is right in front of the first bed and the desk near it that you had to squeeze by to access the rest of the room including the other bed. The luggage couldn't even roll through the space and had to be lifted. Good view for people watching. Elevators decent.

My biggest issue is there is no refrigerator or microwave. I'd be fine if there was a communal microwave but there isn't even that. You can however ask for a microwave refrigerator combo ne sent to your room for an additional $25/day. Which no thanks.

The experience was decent for the price we got the room for. Cleanliness, no odors or bugs and thats what I care about most. Location was the best part, smack dab in the center of Korea street with plenty cafes and restaurants. I felt safe there even at night, as much as traveling in NYC is. Best location for walking around Manhattan in all directions and the Subway is on the corner.

Leisure Friends

8/10

Excellent

18 Jan 2026

Robert William

It’s a great hotel in the middle of Manhattan. It’s among the cheapest decent places so manage your expectations. It’s a little old etc, but it’s mid town Manhattan. It is what it is.

Business_and_leisure Friends

4/10

Poor

18 Jan 2026

Nima

Ac didn’t work, tub was clogged staff were rude

Leisure Family_with_children