Hotel 32 32 New York

United States , New York Area - NY
NEW YORK, 32 E 32nd Street
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100 reviews shown

10/10

Exceptional

11 Mar 2026

alex

Plenty of shops and everything else in walking distance. Professional staff .

10/10

Exceptional

10 Mar 2026

Katie

The gentleman and lady that checked me in and checked me out were absolutely wonderful. Very accommodating couldn’t have asked for a better day.

8/10

Excellent

08 Mar 2026

Anastasia

Area is in a good location. Lots of places to visit in Korea town and Times Square is a short distance away. There are two towers across the street from one another. I stayed in the North Tower which wasn’t a bad place but a little different from the pictures. Staff was accommodating. Bathroom was pretty clean besides having to replace some dirty towels. Balcony smaller than expected but good if your single or sharing w one other person.

Partner

8/10

Excellent

07 Mar 2026

Cheikh

It’s good

2/10

Poor

04 Mar 2026

Martin

dont stay there

Self

10/10

Exceptional

02 Mar 2026

Ricky

Clean room nice view definitely gonna be returning

10/10

Exceptional

02 Mar 2026

Venecia

From the moment we arrived, everything was smooth and easy. The location is unbeatable and the subway is right nearby. Clean, stylish, and comfortable — exactly what we were looking for.

10/10

Exceptional

02 Mar 2026

Arnaldo

I loved the modern design of the hotel. The room had a sleek, updated feel and was very comfortable. Being so close to great restaurants and attractions made the trip even better.

10/10

Exceptional

02 Mar 2026

Candela

Hotel 32 32 was the perfect choice for my business trip. The WiFi was fast, the room had plenty of space to work, and everything was clean and well maintained. Excellent stay.

10/10

Exceptional

02 Mar 2026

Daniel

Great experience from start to finish. The location made it easy to explore NYC on foot. The staff was friendly and always ready to help with recommendations. I’ll definitely return.

10/10

Exceptional

02 Mar 2026

Mateo

I stayed here for a weekend getaway and couldn’t have been happier. The bed was extremely comfortable and the room was spotless. It felt modern and cozy at the same time. Five stars all the way!

10/10

Exceptional

02 Mar 2026

Emily

Perfect boutique hotel in the heart of the city. I loved how close it was to everything, yet the room was quiet and relaxing at night. The balcony was such a nice bonus. Highly recommend!

10/10

Exceptional

02 Mar 2026

Mia

This hotel exceeded my expectations. The staff was welcoming and professional, and check-in was smooth and quick. The room was stylish and very comfortable. Great value for Manhattan!

10/10

Exceptional

02 Mar 2026

Alexander

I had a fantastic stay at Hotel 32 32! The location is perfect — walking distance to so many attractions and subway lines. My room was modern, clean, and surprisingly spacious for NYC. I would absolutely stay here again.

2/10

Poor

28 Feb 2026

Shari

It was a blizzard and a statewide travel ban the night I had my booking and was unable to safely get there. Hotel has refused to refund me and all attempts to reach them have been unsuccessful.

4/10

Poor

22 Feb 2026

Maurine

Walls are thin so you can hear neighbors. Room smelled like smoke. Garbage compactor woke me up at 2 am with loud banging noises outside

Self

8/10

Excellent

22 Feb 2026

Jo-Ann

It was definitely a cute little room. I got a room with a balcony, but there was an issue trying to unlock and lock the door. That was my only problem. The guys at the front desk were awesome.

Self

10/10

Exceptional

22 Feb 2026

Roy

La habitación y el personal, excelentes

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Emmanuel

Elin at the front desk was especially polite and friendly. the room was clean, and the climate control worked perfectly. We liked the web based TV, as opposed to cable. Bedding and pillows were comfortable, and many amenities were available. We were very pleased with the kitchen area, pots and pans and dishes were provided. A great stay.

Partner

10/10

Exceptional

19 Feb 2026

Patricia

Quiet rooms. Well decorated, clean, comfortable bed. Excellent location

6/10

Pleasant

18 Feb 2026

Jonathan

In general the room was adequate however, the hotel is due for a lick of paint and we noticed that whatever the people in the room over from us was doing we could hear and smell.Overall I think for the price and location of the hotel was very nice.would recommend.

Friends_and_family Family

4/10

Poor

18 Feb 2026

Alina

This hotel was a lot more run down than we expected. The staff was very accommodating and switched our room for us, although it wasn’t much better of a room. There was mold in the bathroom and dust everywhere.

Friends

10/10

Exceptional

18 Feb 2026

Caleb

The room was very clean and roomy.

Partner

6/10

Pleasant

17 Feb 2026

John

Nice enough place. Staff was friendly. Wood flooring and the flooring was not clean.

Self

2/10

Poor

16 Feb 2026

Timothy

This place was truly awful. And for $400 per night, one would think it would at least be “alright.” To start, the photos misrepresented what we got for a room, which was more like a closet. “Sleeps 3” is a joke - there’s a chair that folds out into a “cot” that will be just your speed if you like metal bars digging into your back and hips all night while trying to sleep, but getting none.

The HVAC didn’t work and was blasting hot air into the room even while switched off. With the air conditioning on and room temp set to 60 degrees, we watched the actual temp climb up to 82 degrees, while blowing hot air. Maintenance came in twice and cracked the window and left. They said “it was off” and made no attempt to fix. The room was filthy; the floor was dirty and bed, linens, and walls have multiple large stains. There were issues with the toilet flushing and filling.

There was a strong chemical cleaner odor from whatever they use to “clean” or what they use on the sheets and towels. All of our stuff smells just like it and gave us sore throats and coughing fits from whatever that was. The TV was crooked, falling off the wall. Pots and pans were dirty, scratched, stained with food and the cooking utensils drawer had garbage in it! It was a “non-smoking” room so people were smoking in the hall. We talked to front desk - they said it’s okay to smoke on balconies and sometimes the smell goes into the rooms.

This was so horrible, we checked out early, not taking our full stay!

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Kevin

Great staff, room was nice with a very comfy bed

10/10

Exceptional

13 Feb 2026

Brandon

The staff was very nice and accommodating. Room was but fine and typical of NYC hotels. Clean, comfy bed, reasonably firm as opposed to those awful, squishy pillow top in so many hotels. Had 3 of the best night’s sleep in a while. My room was a little warm so I had to continually run the a/c in February or prop open the balcony door but that’s just my comfort level. Having the tiny balcony was what sold me on it so I could smoke without going downstairs and outside. I’ll definitely stay here again! Thank you to the staff especially David.

Business_and_leisure Family

2/10

Poor

13 Feb 2026

Pamela

The window of my room could not be shut properly, so not only it was drafty in the winter, but also I could hear every pin drop that comes out of the street. The first night I got in, the heat did not work. So combined with the windows not being shut and no heat, it was a horrible night with the room being so cold. That's not all: the toilet did not flush property either. I asked to change rooms and was flat-out refused, so I endured three nights. Fortunately, they fixed the heat on the second day, although the window still could not be shut and the toilet still did not flush right.

10/10

Exceptional

12 Feb 2026

Shirley

Room was very clean, staff ver friendly

Leisure Family

10/10

Exceptional

12 Feb 2026

Susan

Room was very clean and comfortable - great value for the money

10/10

Exceptional

10 Feb 2026

CAROL

It was just easy to be here. Room fine, staff great, fun speakeasy experience. Just what we needed. Thanks.

Partner

10/10

Exceptional

10 Feb 2026

Amiya

the room was clean and smelled nice. There was enough room for both my friend and i. the staff were super nice and even let us check in early!

Leisure Friends

10/10

Exceptional

05 Feb 2026

Analia

Very comfortable

Leisure Family

4/10

Poor

04 Feb 2026

Dorothy E

First, I want to emphasize that the staff was wonderful and if this review were only based on the staff it would be 5 Stars. Unfortunately, it is extremely obvious that there is zero maintenance on this hotel. The drapes were not functional and left an 18 inch gap when trying to close them because they are torn off the track. The toilet seat is held on by one bolt only and as a result slides around. The toilet is so close to the wall that you can barely get your hand to the handle to flush and then it sticks and the toilet runs.The heater dis not function properly and made loud clicking noises all might. The coffee make was broken and there was no cover on the water reservoir. And finally, the morning we got up to check out, there was water dripping from the bathroom ceiling from a vent over the toilet. It was apparent that there has been previous leaks and a feable attempt to repair it was made by covering it with tape. This Room 611 is an actual hazard. Buyer beware. And to tge staff, we appreciate your kindness.

Friends_and_family Friends

4/10

Poor

04 Feb 2026

lawrence

A bit grim overall. Felt cheap which would have been fine if it had been cheaper.

Business

10/10

Exceptional

04 Feb 2026

Alex

Room was clean, staff is friendly and informative. Overall hospitality and services were great. No complaints.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Lina

Very nice staff, amenities coffee, tea and water. Great location specious rooms.

8/10

Excellent

02 Feb 2026

Rebecca

Room was serviceable and staff was kind

Partner

8/10

Excellent

01 Feb 2026

JIAN LANN

Secondary

8/10

Excellent

31 Jan 2026

James

Great location for MSG and Grand Central. Clean enough and courteous staff. Couldn’t change temp in room which was too warm. Good for a quick stay.

Leisure Partner

6/10

Pleasant

30 Jan 2026

Sean

Cold

Business

8/10

Excellent

29 Jan 2026

tisa

Clean room roof top

Business_and_leisure Self

8/10

Excellent

28 Jan 2026

alpha lady

CUTE ROOM, CLEAN

Leisure Family_with_children

10/10

Exceptional

26 Jan 2026

Shamsudeen

Excellent apartment

Leisure

10/10

Exceptional

26 Jan 2026

Jared

Good staff after issue with room helped with accommodation

Leisure Partner

8/10

Excellent

25 Jan 2026

Christina

Room was clean, staff was friendly and accommodating. Love the price & location of this hotel.

10/10

Exceptional

25 Jan 2026

Luke

Nice clean room, staff very nice and great location

8/10

Excellent

25 Jan 2026

Zobiea

It’s nice and clean place

Leisure Family

8/10

Excellent

24 Jan 2026

Willis

Room was clean just needs a little TLC...

Leisure Family

8/10

Excellent

24 Jan 2026

Brendan P Mc

Courteous staff.

Leisure Family

8/10

Excellent

23 Jan 2026

kue hea

The room we stayed in was a good size for my two kids and me. But the single sofabed wasn't good. Quiet and clean, the staff were very helpful. good location for great Korean food and walking distance to everywhere

Business_and_leisure Family_with_children

2/10

Poor

21 Jan 2026

Maria

Hotel is located in Korean town, lots of Korean restaurants to eat. The AC will not working in the room. We called them to come up and repair the unit front just said they were gonna send somebody up and nobody came. The first night was not good. The hotel is very dirty. The rooms are OK.

Leisure Family

4/10

Poor

18 Jan 2026

Justin

Thank god I didn’t want to have a “staycation” because the tv didn’t work for the 3 days I booked for the room. It wasn’t just our tv in our room, a neighbor said the exact same thing we were experiencing on the elevator. There is no thermostat so you can not control the climate of your room. I don’t believe there is information that there are 2 buildings to this hotel. The shower heads looked disgustingly dirty. They need to be soaked or replaced. The shower heads also dripped all night so hopefully you’re not a light sleeper. I was just grateful that the bedding was clean and elevator wasn’t slow.

Leisure Partner

8/10

Excellent

17 Jan 2026

Maggie

Hotel was okay for the price. It was a good location and as two twenty something girls, we felt safe. Close walk to the subway and other areas. The room, specifically the bedding, could have been a lot cleaner. There were a couple questionable stains, but the beds were comfortable. The curtains were coming down and ripped in some places so we weren’t able to close them the entire way. Made changing clothes uncomfortable. The staff were great!! Very nice to us and let us hangout in the lobby for quite a while. All in all, a fine place to stay for the price and location, just could a couple updates perhaps :)

Leisure Friends

10/10

Exceptional

17 Jan 2026

Wendy Grace

Spotless room, fantastic staff that made the trip more special. The best place I've stayed in so far on my trips over here from the uk.
The staff were so welcoming, friendly and helpful which was greatly appreciated. I'll be back this time next year if there are rooms available.

Leisure Friends

10/10

Exceptional

16 Jan 2026

Dany

The location cannot be beat. The people who work there are so very nice especially Andres.
You really appreciated the kitchens that are available within the rooms.
We would definitely stay here again.
Thank you so much!

Business Family

4/10

Poor

16 Jan 2026

Damere

Unfortunately not the cleanest place

Leisure Partner

6/10

Pleasant

15 Jan 2026

Dajhana

Good for the price

Leisure Partner

8/10

Excellent

14 Jan 2026

Cambria

Room was ready upon arrival. Room was clean and warm upon entry.

Partner

6/10

Pleasant

14 Jan 2026

Kevin

The room was very “worn down”. The tub had a lot of slimy mold on the grout in the tub.

Business_and_leisure Partner

6/10

Pleasant

13 Jan 2026

Shannon

Staff was extremely nice and check-in was very easy. Room was reasonably clean - not spotless but good enough. The noise, however, was absolutely unbearable and made it impossible to sleep. There was extremely loud grinding and banging construction noises coming from in the building all night long until around 3am.

Leisure Self

10/10

Exceptional

12 Jan 2026

Mariano

Clean room, location and view of the Empire State building. The only thing I didn’t like was renting a room with a kitchen for almost $900 and being told by staff that I had to provide my own dishwasher soap & sponges. They cost $1.25 at Dollar Tree and should be standard in every room that has a stove and sink.

4/10

Poor

10 Jan 2026

Abiella

WiFi was horrible -- I had to leave the hotel to get work done. There was lack of air circulation in the room -- no AC or fan. Bathroom door was halfway jammed -- locking/unlocking it would wake up my partner. Toilet paper was so thin -- wouldn't cleanly tear away. Finally, shower head was wonky and wouldn't stay in place -- this also caused a mess when the water would escape from the shower door opening.

Leisure Friends

10/10

Exceptional

09 Jan 2026

Jose

Yes

Business_and_leisure Family

4/10

Poor

09 Jan 2026

Elizaveta

4/10

Poor

08 Jan 2026

shanel

The staff was nice but the room was very dirty. There was food on the floor by the bed and crumbs around the bed frame.

10/10

Exceptional

07 Jan 2026

Margaret

Was staying in the 3232 Hotel across the road and didnt go to the bar.

Leisure Self

8/10

Excellent

06 Jan 2026

John

Very good room good price

10/10

Exceptional

05 Jan 2026

Liliana

This hotel is a great option for travelers visiting NYC. The room was modern, clean, and comfortable after long days of sightseeing. The bed was extremely comfortable and the water pressure was ok, excellent toiletries too! A must experience!

10/10

Exceptional

05 Jan 2026

Cristal

We stayed for a week and everything was great! The location in Manhattan is unbeatable, making it easy to walk or take the subway anywhere. The room was quiet and clean, and customer service was fast and professional. Cant wait to return!

10/10

Exceptional

05 Jan 2026

Alfredo

We had a great stay at Hotel 32 32. The location is absolutely perfect, close to subway stations, restaurants, and many major attractions. The room was clean, comfortable, and well maintained. The staff was very friendly and helpful throughout our stay.

10/10

Exceptional

05 Jan 2026

Luz

Comfortable stay in a great Manhattan location. Everything was clean and organized, and customer service was fast and professional.

10/10

Exceptional

05 Jan 2026

Mirna

Excellent location near Koreatown and public transportation. We really enjoyed our stay. When we requested extra pillows, they were brought to our room very quickly. Thank you for the amazing service!

10/10

Exceptional

05 Jan 2026

Catherine

Great stay at Hotel 32 32. The location is perfect—close to everything and easy to get around Manhattan. The room was clean and comfortable, and the staff was very helpful.

10/10

Exceptional

05 Jan 2026

Oriana

An absolutely outstanding experience. The service was flawless, the room was spotless, and the staff went above and beyond to make our stay unforgettable. Location was great! close to the subway !

10/10

Exceptional

05 Jan 2026

Sol

Amazing experience from start to finish. We requested extra towels and they were delivered to our room within minutes. Excellent service and very comfortable rooms.

10/10

Exceptional

04 Jan 2026

Wanda

Nice staff. Great facility. Room was perfect.

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

Angel

Great Place

Partner

10/10

Exceptional

03 Jan 2026

JOSE

Room was very clean, and everyone that we dealt with that worked at the front desk was great. Very helpful and respectful.. I would definitely stay again.

10/10

Exceptional

02 Jan 2026

Michael

Only there for one night. Very nice people nice location room small but I expected it . Bathroom clean . Balcony and fridge extra perks. I would definitely stay again.

Leisure Partner

2/10

Poor

02 Jan 2026

Ismail cenk

The room is dirty, the window frames leak, and the room temperature is not stable. There is only an air-conditioning system available for heating; it is very old and too noisy, making it difficult to sleep, but you need it. The room is supposed to be for three people, but the third bed is awful. On the second day, they provided an inflatable bed, which is better, but it makes the room feel like a camping area.

Leisure Family

2/10

Poor

01 Jan 2026

Mehmet

Everywhere was very dirty. The price was too expensive. The room was not comfortable

Family

2/10

Poor

31 Dec 2025

Jamie

The room was hot, the ac didn’t work, the bathrooms were not clean. The elevator kept us up all night because it sounded like it was slamming into the walls every time it was used.

Leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Hector

Clean room

Leisure Family

4/10

Poor

30 Dec 2025

Stacey

I got the 2BR. The “main room” wasn’t awful. But the second bedroom looked like kids have been living in it. The walls were dirty and scratched. There are no bedside tables or lamps. Only overhead lights. The walls were 3 different colors and not designed that way. Sheets were dirty. Asked the front desk to send up new ones and it never happened. Do not recommend this place and I am NOT picky when it comes to hotels.

Leisure Family

10/10

Exceptional

29 Dec 2025

Vidal

Nice stay

10/10

Exceptional

29 Dec 2025

Katie

We had a great stay!!! Great safe location! And not a crowded area!

Leisure Family

10/10

Exceptional

28 Dec 2025

Yanis

Clean and cool !

2/10

Poor

28 Dec 2025

Christopher

The rooms are absolutely filthy. Dired organic matter on multiple walls and doors. Appeared to a combination of dried vomit and food. Similar condidtions in hallway to rooms. Hotel staff couldnt care less. Single elevator thay was broken for 2 days. Entire floor stunk like week smoke. Do not consider staying here.

Leisure Family

10/10

Exceptional

27 Dec 2025

SeungJu

Great room!

Leisure Friends

10/10

Exceptional

27 Dec 2025

Beth

Very comfortable bed. Nice size room for NYC. Close to all. Enjoyed very much

Leisure Partner

2/10

Poor

26 Dec 2025

Vanesa

The room was poorly maintained. The shower is not had one door. The area was very noisy. Elevator kept on breaking down so had to take the stairwell. Etc etc

Leisure Family_with_children

6/10

Pleasant

26 Dec 2025

Toriano

Typical New York Hotel. Wasn't bad.

10/10

Exceptional

25 Dec 2025

Evelyn

The room was spotless… small but very accommodating ❤️

Leisure Friends

10/10

Exceptional

25 Dec 2025

Kennidee

Balcony was a nice touch

8/10

Excellent

24 Dec 2025

JOHN

Room size for NYC. Helpful staff. Great location. Great price

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

ANDRES

Staff was really nice and proffesional.

Leisure Family

2/10

Poor

23 Dec 2025

Lillian

Terrible

6/10

Pleasant

23 Dec 2025

Catherine

No balcony, window view was of the street. Construction below was extremely loud overnight..men yelling & the equipment running.
Upon check in, I noticed scuff marks on entry way wall. As the stay progressed I noticed marks on several walls, the bathroom had mold in several areas, paint peeling from the bottom door- water/steam damage.
The beds were okay & housekeeping made up the room daily. I would not stay here again or recommend this to anyone. Too many options. Area was safe & some Korean restaurants close by.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Steven

Rooms were a little older, but everything was good. Cozy rooms and great view from balcony and it snowed heavy while we were there. Beautiful!

Leisure Family