The Renwick Hotel

United States , New York Area - NY
NEW YORK, 118 East 40Th Street
Show on Google | Map

100 reviews shown

10/10

Exceptional

13 Jun 2026

Michael

Simple and easy property to use with great proximity to grand central station, etc.

Self

10/10

Exceptional

13 Jun 2026

Deanne

Hotel was nice and in a prime location. Hallways are small but that is to be expected expected in the city. Would definitely stay again.

Friends

8/10

Excellent

13 Jun 2026

Sandra Bain

Staff are great!

Room was clean, but ac unit outdated and loud. Whole place feels a bit dark and cramped, though bed and bath are updated and fine!

\"King room gallery\" turned out to face an air shaft.

Decent NY hotel room for the price, though as a single woman traveling alone the lobby and restaurant don't appeal.

Self

10/10

Exceptional

12 Jun 2026

Brianna

Beautiful hotel, very inviting and cozy, room was amazing with unique details. Loved the “do not disturb” paintbrush

Friends

10/10

Exceptional

12 Jun 2026

Antonniatte

The staff was incredible and made my stay even that much better. I had an issue the the AC and they moved me right away. They cleaned the room everyday and had free water in the room everyday. It’s right by grand central so it’s a good location if you need to take a train. The room was fairly spacious which was great considering the location.

Self

6/10

Pleasant

12 Jun 2026

Sam

Room was old/dingy and dirty. Mirror was stained, floors were weathered and chipping, windows were filthy, furniture was stained. Bar is nice. Location is good.

Partner

2/10

Poor

12 Jun 2026

Mark

Upon entering our assigned room, we discovered that a QT Storm ozone machine (or similar air purification device) had been left operating in the room. Having never encountered such a machine before and not being aware of any potential health risks, I sat on the bed directly in front of it for approximately 5–10 minutes.
Shortly afterwards, I began experiencing significant irritation to my airways and eyes, accompanied by persistent coughing and heart palpitations. The symptoms were severe enough to disrupt the remainder of our evening and caused considerable distress. Given that ozone exposure can pose health risks, I am extremely concerned that guests could be placed in a room containing such equipment without any warning, signage, or confirmation that the room was safe for occupancy.
What was equally disappointing was the response from the member of staff when we reported the issue and requested a room change. Rather than treating the matter seriously, the staff member appeared unconcerned and stated, \"Hmm, I think the one next door is clean, let me know if it is or not.\" This response was unprofessional and gave the impression that room safety checks were not being carried out properly before guests were allocated rooms.
I find it unacceptable that:
We were assigned a room containing equipment that may have adversely affected our health.
No warning or explanation was provided regarding the machine.
The staff member handling the situation appeared indifferent to issue

Partner

4/10

Poor

11 Jun 2026

John

The Staff was unfriendly, not helpful at all. It seemed like we were bothering them. No doorman to help us with the luggage. We’ll never stay there again!

Partner

10/10

Exceptional

11 Jun 2026

Alan

First time staying at The Renwick. Found on Expedia and selected because of the neighborhood (we like midtown east), the cost (affordable on dates when our regular hotels were priced out of site) and favorable reviews. Couldn’t have been happier. The staff was incredibly friendly and helpful (more on that below). The room was right sized, well-appointed and very clean. The AC was effective and quiet. Every review has to have one negative… the included morning coffee wasn’t great but there’s a cafe right next door to fix that issue. The staff; two examples - when I returned from next door with two coffees, Jose was mopping the floor in front of the elevators. He saw me coming and stopped mopping so he could hold the elevator for me. So kind. On our way out, another staff member (sorry I didn’t get his name) engaged us in conversation. We told him we were heading out for breakfast and told him where we were planning to go. He said that was nice but suggested an alternative and then walked up 40th street with us to point us in the right direction. So helpful and his suggestion turned out to be perfect for us. Every staff member greeted us when we saw them and not some perfunctory “hi.” Highly recommend The Renwick.

Family

10/10

Exceptional

11 Jun 2026

Cynthia

Our room had a/c issues but the manager on staff moved us to a larger room. The complimentary was a big plus. Rooms and building is pretty well maintained. There’s also a lounge/ restaurant on property which I wanted to checkout, pretty good ambiance but my teen daughter was traveling with me…maybe next time.

Family_with_children

10/10

Exceptional

11 Jun 2026

Elizabeth

Great hotel. Safe area. Nice staff. Very clean.

Family_with_children

10/10

Exceptional

11 Jun 2026

Marilyn

Nice accommodations. Very helpful staff. Good location within walking distance of many notable landmarks.

Friends

10/10

Exceptional

10 Jun 2026

Eliza

Very cute and clean place. People super friendly. Great location

8/10

Excellent

09 Jun 2026

Marc Olivier

This proprety is well located, has large bedrooms and is very clean. Would recommend.

Partner

10/10

Exceptional

09 Jun 2026

Madeline

The staff were super nice and helpful! Hotel was clean, and the room was spacious. Would stay here again!

Partner

10/10

Exceptional

09 Jun 2026

Julie

Excellent location. Staff was wonderful.

Partner

10/10

Exceptional

08 Jun 2026

Kristen Lee

Beautiful place to stay. Friendly and helpful staff and clean rooms. Bar is amazing! Would definitely stay here for future trips.

Partner

10/10

Exceptional

08 Jun 2026

Karol

Great and thank you for the early checkin.

10/10

Exceptional

07 Jun 2026

Jennifer

I liked the location of this hotel a block and a half from Grand Central Station. Super easy subway access to everything, great walkability, close coffee shops and restaurants. Staff were SO nice and helpful. Room was nicely appointed, comfortable bed and pillows. Recommend!

Friends

10/10

Exceptional

07 Jun 2026

Edward

10/10, would stay there again.

Self

6/10

Pleasant

07 Jun 2026

Elliot

Don't stay here if you need air conditioning. It was 90 degrees outside and nearly as warm in the rooms (we had 2 rooms). It was pretty miserable.

Friends

10/10

Exceptional

06 Jun 2026

Heather

We -thoroughly- enjoyed our stay! The room was well put together and modern-retro. Great AC for ultimate comfort, good space to move around. The fine decor details stood out and were a great extra touch. Bed was very comfortable! All of the staff were lovely and helpful, and the bartenders in the lounge were wonderful to talk to. They also made getting to the airport extremely easy for us! We will definitely stay here again if we make back to NYC.

Partner

10/10

Exceptional

05 Jun 2026

Heather

Quiet room. Well maintained property with excellent service.

Partner

10/10

Exceptional

05 Jun 2026

Christina

We loved this hotel, it definitely embodied the bohemian and creative history it was apart of. We would highly recommend it. The rooms were spacious and well maintained.

Partner

6/10

Pleasant

04 Jun 2026

Justin

My biggest issue with the hotel was that there was no security to access the guest room floors. Anyone could walk in off the street and get on an elevator without a room key.

Self

4/10

Poor

04 Jun 2026

Imad

The stay itself was good, location was great and room was very comfortable. The issues and poor service happened after out stay. When we checked in we were asked for a deposit, told it would be a 180$ hold on the card that would be removed after we check out, no problem totally normal. We checked out at the front desk, handed in our room keys and were told you pre paid so you are good to go.

4 days later we call to see why our card was charged to then be told of extra fees? No one said anything about extra fees when we checked in and we weren’t even given an invoice at check out. The person put us on hold almost 15 minutes then hung up, called back and asked for a manager, we were transferred to a full mailbox. Been trying to call for over 45 min and no answer. Beyond unacceptable, no professionalism whatsoever and no customer support at all. Really disappointing. When we finally reached someone over an hour later we were told yes it’s busy so my colleague hung and was going to call you back. What a joke honestly. Safe to say will definitely never stay here again or recommend this place.

Partner

10/10

Exceptional

04 Jun 2026

Valentyna

A wonderful boutique hotel! Very clean, cozy, and welcoming. The staff was friendly and made me feel right at home. I would happily stay here again.

Friends_and_family Family

8/10

Excellent

03 Jun 2026

Gabriel J

Great location, few min from Grand Central Station. Staff real helpful with any questions. Good price.

Partner

4/10

Poor

02 Jun 2026

David

My room had a running toilet, terrible paint and scuff marks all around the room as if someone painted over the imperfections instead of actually fixing the problems. Stained carpet. Shower floor felt like sand paper on my feet. The room was tiny and full of cosmetic issues. $300 per night by the way.

Self

8/10

Excellent

02 Jun 2026

Catherine

The room was very spacious for NYC and for the most part clean, there was just definitely some questionable stains on a couple areas of the desk and the bathroom but overall a good experience! Staff were helpful with storage luggage for the day after and the bar connected to the hotel is absolutely amazing!! Beautiful aesthetics all around

Partner

6/10

Pleasant

01 Jun 2026

Christine

The room was relatively clean. I had to call the front desk about the towels though- I am not sure if someone forgot to switch them out or what, but there were makeup stains on them. They also cleaned my room without my consent which I was dissapointed about. However, the front desk staff were all very kind and courteous! When I told them about the towels, they immediately sent up new ones

10/10

Exceptional

01 Jun 2026

Daniel

We had a great time! Excellent location, good room size, clean. I would recommend it.

Partner

10/10

Exceptional

01 Jun 2026

Heather

Great location and friendly staff. Was a good price compared to the typical chain hotels.

Self

10/10

Exceptional

01 Jun 2026

Jai

Exquisite!!! Amazing staff and cozy hotel. Great location too!

10/10

Exceptional

01 Jun 2026

Lee Ann

We absolutely loved our stay! The property was perfect, the staff was friendly and the location was our favorite location we have ever stayed at in NYC, Highly recommend!

Partner

10/10

Exceptional

31 May 2026

Tao

The stuffs are very friendly and helpful

8/10

Excellent

31 May 2026

mary

Very beautiful and spacious for the weekend!

Family

10/10

Exceptional

30 May 2026

Matthew

Great location, clean well appointed rooms. Appreciate the free morning coffee and water.

Partner

6/10

Pleasant

29 May 2026

Hari Krishnan

Air con / heating was broken at check in and overnight and they couldn’t fix it. They did move us to a new room the next day, but doesn’t take away from the fact that we had to spend one night of a two night stay without heating. Thankfully the weather was only slightly chilly so we could sleep with sweaters on.

Friends_and_family Family

8/10

Excellent

29 May 2026

Albert

2 Free bottles of water is nice, coffee is nice add on the rest is average but good. Probably won’t come back in the near future, but who knows..

Self

10/10

Exceptional

28 May 2026

Shonda

Beautiful room. Will request higher floor next time for a better view.

Friends_and_family Family

10/10

Exceptional

26 May 2026

Krista

Staff were great. The room was much larger than expected.
Loved there was an ice machine.

Family

6/10

Pleasant

26 May 2026

Celine

I am very surprised at the rating for this hotel. Every single surface needs to be wiped (Scrubbed) down. Every single wall was dirty. When we arrived the towels in our room were also dirty, they are clearly stained and used, but above that… they were crusty. We got new towels, still stained but not crusty. The bathroom is molding, from the top down ( no circulation of air). And the dog museum across the street had a neon flashing sign that made our room glow and flash neurotic colors all night.

Partner

6/10

Pleasant

26 May 2026

Anastasia S

For a 4 star hotel I'm surprised that this wasn't a place I liked.

10/10

Exceptional

25 May 2026

Alyson

It was the perfect stay for one night in the city!

Friends

10/10

Exceptional

25 May 2026

Karen Lavette

Great hotel

10/10

Exceptional

25 May 2026

Elsa

Absolutely “THE” hotel to stay at in NYC - friendly helpful staff, perfect location
5min walk to Grand central, 7 mins to NYC public library, various restaurants and cafes literally next door.
The Remick is the place to stay enjoy free coffee in the morning and a speak easy lounge bar and restaurant at night.
Planning my next visit!

Friends_and_family Family

10/10

Exceptional

25 May 2026

Yuliya

I enjoyed my stay had a great night sleep clean room comfortable bed. Location is close to Broadway which I needed. Everything is pretty much within the walking distance.

Self

10/10

Exceptional

25 May 2026

Stephanie

Great experience!

Friends

10/10

Exceptional

24 May 2026

Leah

Out of all the times, I’ve been to New York city, this by far was my favorite hotel so far. It is quaint and modern, and everyone was so nice and helpful, just a wonderful stay!

Partner

10/10

Exceptional

23 May 2026

ALERO

Stayed in a suite with my parents. It was quiet, clean and staff were friendly and helpful. Location is central with lots of good places for good food.

Family

8/10

Excellent

23 May 2026

Randy

Our room was very clean and comfortable. We felt safe and did not notice a lot of outside noise. The lobby could/should be spruced up.

Partner

10/10

Exceptional

23 May 2026

Kristi

The room was clean well laid and I loved the design. Would stay here again.

Friends

10/10

Exceptional

22 May 2026

Chelsea

Affordable and comfortable place to stay in NYC. My mom and I stayed just one night. The front desk staff were great! Love the decor.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Andrea

Was upgraded from queen to king sized bed after a very long day of traveling they were able to get us in quick

Partner

8/10

Excellent

21 May 2026

Mark

The room was ok, not particularly updated. There wasn’t any wash cloths or hand towels. We had to request. The windows were dirty. Didn’t appear well dusted. The next day our room wasn’t made up or refreshed with clean towels, etc. Evidently the “brush” hanging on the door was facing wrong way even though the maid asked if we wanted service. Had to ask for towels twice to get more than just bath towels. The staff was very nice, other than the guy monitoring the coffee table making sure no one got a muffin without paying. The bar had music playing so loud you couldn’t converse without yelling. The coffee was good & appreciated the length of service.

Partner

2/10

Poor

20 May 2026

Greg

AC did not work and could not be fixed. No alternatives were provided. STAY AWAY.

10/10

Exceptional

20 May 2026

Harry

All good.

4/10

Poor

19 May 2026

Wei-Cheng

I booked two rooms for 4 nights and unfortunately the stay did not start well. On the first night, one of the rooms had a broken AC. We noticed it immediately when we entered because there was already a fan placed inside the room. The staff said they would send a technician, but in the end the issue could not be fixed that night. They did provide compensation with one free night and moved us to another room the next day, which I appreciated.

The second room was also not very clean. The body wash container in the bathroom was diluted with water, which was disappointing and made the room feel poorly maintained.

Overall, the staff tried to help, but the hotel itself feels quite old and outdated. In my opinion, it feels more like a 3-star hotel rather than the advertised 4 stars.

Family

10/10

Exceptional

19 May 2026

Peter

Clean room

8/10

Excellent

18 May 2026

Nick

Comfortable bed, shower head was a little wonky, and no restaurant open while we were there.

Partner

6/10

Pleasant

18 May 2026

Tacy

I like the location. Room was clean. Excellent quality of sheets. No coffee or tea in the room. No hot water in my shower. Friendly and helpful staff who let me access my room before 4 pm check out.

Self

8/10

Excellent

18 May 2026

Karen

Note: We are a family of 3 and needed 2 beds.

The Renwick is a well appointed historical hotel near Grand Central. It is super easy to get to and is in a nice neighborhood with many quality restaurants.

The front desk staff was adequate, not particularly friendly or engaging, while efficient. They didn’t offer any information about various amenities or their location within the hotel at check in or otherwise. At one point, we tried to tip the bellman for handling bags and he had disappeared.

The cleaning staff were genial. We couldn’t figure out what the paintbrush on the door was for - do not disturb, clean, other?? We put the paintbrush out and ended up getting service which is exactly opposite of what we wanted. The cleanliness of the room was mediocre - the shower REALLY needed to be scrubbed, as did the door trim around the bathroom door. While the basics were clean, the room hadn’t been deeply cleaned in a while.

The room was large, quiet and comfortable. We will probably consider the Renwick again if we need to have 2 queen beds for the location convenience and the room size. Of it’s just 2 of us, we will consider other hotels nearby.

Giving a 4 rating - liked the quiet neighborhood and quirkiness of a historic boutique hotel, cleanliness and friendliness/basic information about the hotel an amenities could be improved.

Family

6/10

Pleasant

18 May 2026

Betsy

The AC was not working in our room. We told the front desk about it before we left for the day and they said someone was going to go fix it. No one ever did and the room felt very stuffy and warm. Had to take multiple showers to cool off. There didnt seem to be any urgency to fix the issue and the staff didn’t apologize or try to accommodate us in any way. However the room was very clean, bed was comfortable and location is nice.

Partner

10/10

Exceptional

18 May 2026

Christine

We really appreciated our room. It was clean, comfortable, and had everything we needed for our stay. The only small thing missing for us was a coffee machine in the room. Would’ve loved a morning cup without heading out down to the lobby, but that’s truly the only note. Overall, a great stay!

Partner

8/10

Excellent

17 May 2026

Tobin

A convenient location for this hotel. Easy access to the subway and other landmarks.

10/10

Exceptional

17 May 2026

Patrick

Clean room, nice staff, convenient location, very enjoyable stay.

Self

10/10

Exceptional

17 May 2026

Carolyn

The rooms are nice and clean. Well laid out

Friends

6/10

Pleasant

17 May 2026

Ama Dedo

clean room, lovely staff, not as updated, pricey for what you get, much better options for similar price

Self

10/10

Exceptional

17 May 2026

Bridget

Great location. Clean room with great shower.

Friends_and_family Family

6/10

Pleasant

15 May 2026

Cecily

Some of the staff were great, some were extremely ambivalent. It was extremely frustrating to have to wait for a deep feathered room upon arrival after having requested it three or four times in messages prior to our arrival. It made us late to our event. Additionally, the Wi-Fi is terrible and there's no option for high speed. The room was well decorated the sheets were clean. The towels were fine, the bathroom was clean.

Partner

8/10

Excellent

14 May 2026

Johnna

I recently stayed at the Hotel Renwick and had a very enjoyable experience overall. The location is excellent, just a short walk from Grand Central and close to many restaurants and attractions. The rooms were stylish, clean, and comfortable, with a unique artistic design that gave the hotel character. Staff members were friendly and helpful throughout my stay. The only reason I’m giving four stars instead of five is that the room was a bit smaller than expected and street noise could be heard at night. Still, I would definitely stay here again for a future trip to Manhattan.

10/10

Exceptional

13 May 2026

Philip

Great location and good room layout

Self

10/10

Exceptional

13 May 2026

Elizabeth

First time at the Renwick and I'm coming back!

Business

6/10

Pleasant

12 May 2026

Niall

Phenomenal location, good bed comfort, great housekeeping and room cleanliness.

The rooms themselves are tiny, extremely noisy in terms of the building/pipes/aircon etc, the ‘gym’ isn’t a gym… staff were ok nothing special

Overall the price didn’t match the hotel which is the reason for the low score. If you’re from the UK this hotel is similar to a travelodge.

Partner

8/10

Excellent

12 May 2026

Colin

Staff was very nice and accomodating. Re-roomed me as the room was not quite to spec on arrival. Thermostat didn't work and room got rather warm ovenight, did not sleep great. Bed comfy and nice room for the area.

10/10

Exceptional

12 May 2026

Ori

The room was clean and well-maintained. The staff was friendly and helpful. The location was within walking distance from most locations in midtown and to Grand Central for easy access to the rest of the city.

Friends_and_family Family

8/10

Excellent

10 May 2026

Daniela

not enough towels for a couple to take a shower, I was not aware that breakfast was available, but overall it was a decent hotel

Partner

4/10

Poor

10 May 2026

Carlos A

Under no circumstances should you accept a room on the second floor. Since I didn't know this beforehand, I ended up accepting one; it is practically at street level, and the windows seem as if they are wide open because of all the noise that comes in. It was impossible to sleep throughout the weekend. The receptionist was incredibly rude when I asked if I could switch rooms. I do not recommend it. Perhaps if I had stayed on a higher floor, I would have had a different experience, but mine was terrible.

Partner

6/10

Pleasant

10 May 2026

Kristina

The rooms seemed clean including the bathroom and linens. The terrace was disgusting. We opened the blinds and the door to see a ton of garbage on our terrace- seemed like empty bottles of drinks and other garbage and rusty equipment. Should not be advertised as a terrace and it should be cleaned if guests can open blinds and be exposed to the horrible condition of the terrace.

Family

10/10

Exceptional

10 May 2026

David

This place is really nice and the room was great for our stay in NYC. It's near central station and it was very easy to walk to Times Square. Great place to stay at!

Partner

10/10

Exceptional

07 May 2026

Dedra

Great stay!

10/10

Exceptional

07 May 2026

Svetlana

great hotel. very well priced especially for the quality of room

10/10

Exceptional

06 May 2026

Megan

Hotel is in a convenient location and is very comfortable. Would stay here again.

Partner

4/10

Poor

06 May 2026

Marianna

Our room had no air conditioning for the duration of our stay, further complicated by a broken thermostat. We reported the issue to the front desk twice. While an engineer did come up on one occasion, his inspection was brief and he left without fully resolving the problem. No alternative accommodations or remedies were offered at any point, leaving our room at 80 degrees for the entirety of our stay. Aside from one staff member who was genuinely helpful, the front desk team was largely unfriendly and difficult to deal with.

Our visit to the hotel lounge and bar added to our frustration. When we requested a table, the hostess made no effort to seat us properly and instead suggested we sit at the bar. This was dismissive and inhospitable — a response entirely unbecoming of a hotel at this level.

Family

10/10

Exceptional

05 May 2026

David

Wonderful stay for a weekend trip to NYC. Comfortable, clean and friendly hotel very close to Grand Central and 4-5-6 subways. Easy walk to Broadway theaters and most anywhere in midtown. Great home base, very comfortable beds and quiet at night!

Partner

10/10

Exceptional

04 May 2026

SHAWN

Love the Renwick! Ideally located two blocks from Grand Central, 15 minute walk to Bryant Park and 30 minute walk to MoMA and Theatre District. Staff are great, it’s clean and modern. Plus there’s a fun bar attached to it for a nightcap.

Partner

10/10

Exceptional

03 May 2026

Marcos

Very friendly, 2 blocks to grand central, great boutique feel

8/10

Excellent

03 May 2026

Judy

Quieter rooms on the higher floors. We moved from our third floor front facing room due to street noise. Reusable water bottles can be refilled in basement gym. No need to pack shampoo, conditioner or moisturizer; all provided. Grab dinner and sit at beautiful Bryant Park to eat. Walk 15 mins to 34st Ferry and take East River (ER) to DUMBO and see Brooklyn Heights. Take Burough Hall subway back (express) to Grand Central Station.

Friends_and_family Family

8/10

Excellent

03 May 2026

Erma

Feel the destination charges and paying for water is expensive. Otherwise all was okay.

Friends

10/10

Exceptional

02 May 2026

Haley

I was really impressed with The Renwick. It exceeded my expectations honestly. It was relatively reasonably priced and the room was larger than most NY hotel rooms, with a super comfortable king size bed. The free coffee in the morning was great. The staff were friendly. The location was convenient and walkable. I’d definitely stay again.

Self

8/10

Excellent

01 May 2026

Shermelle

The staff was super kind and helpful. I thought the hotel was cute and comfy. The room was a little rundown, but still super clean and the bed was super comfy. I would definitely stay here again.

Self

2/10

Poor

30 Apr 2026

Prateek

The 2nd floor was extremely noisy because of the bar below. Extremely loud music till 1-2AM. The hotel did not remediate how bad our experience was.

8/10

Excellent

29 Apr 2026

Naoko

Location is excellent.

Partner

6/10

Pleasant

28 Apr 2026

Brandon

Very loud location walls do not block out noise. Can not control air conditioning for the room its preset.

10/10

Exceptional

28 Apr 2026

DIANNE

We loved this hotel. We will definitely be back soon. Everyone was so nice and helpful. Room was very comfortable.

Friends

6/10

Pleasant

26 Apr 2026

Alexander

It's not bad of a hotel. The room I was in was very dark and small and debatable if its worth the price to me. It was clean. The hotel should offer better parking options, nearby parking is 30-50$ while this hotel charged 85-95$ which is not accomadating to guests.

8/10

Excellent

25 Apr 2026

Sarah

Great coffee! The rigs in the room need to be replaced. Good location

Self

8/10

Excellent

25 Apr 2026

Naomi

Clean room, good size and lovely staff. Very nice cocktail bar attached also.

Self