Name: Millennium Hilton New York One UN Plaza
Address: One Un Plaza, New York, 10017, US

Millennium Hilton New York One UN Plaza

New York Area - NY · United States

100 reviews shown

10/10

Exceptional

13 Jul 2026

Ruby

I highly recommend this hotel it was very clean and the staff was very welcoming..the view was a 10 starr.It was very quiet we got a good night sleep also

Partner

6/10

Pleasant

13 Jul 2026

Brittney

Breakfast wasn’t free and there’s no pool

Friends

2/10

Poor

13 Jul 2026

Gary

After a very long flight we were woken up by someone trying to get in our room at midnight
Laughing and shouting they eventually entered there room next door .. still laughing and shouting we called the desk who did send security up they did eventually go quiet .. will not be staying there again .. which is a shame as our last visit was good

Family

10/10

Exceptional

12 Jul 2026

Abdoul

Amazing

10/10

Exceptional

11 Jul 2026

Wenyuan

Breakfast is really nice. Remember to ask for toothbrushes

Self

8/10

Excellent

10 Jul 2026

Sudarshana

The room was nice on the 36th floor and the staff was very helpful. But the floor had no carpet, only tiles. The beds were on wheels and they literally moved away when u tried to get into the bed. So inconvenient and annoying. The bed was comfortable when you landed on it. But getting on the bed was a nightmare.

Partner

8/10

Excellent

09 Jul 2026

Evelin

Please Read. I want to start by check in it was smooth & easy they let me check in a bit earlier and provided the room I wanted. it was beautiful. but the cons were at check in my husband was being friendly and my husband said something in hindi since the man was hindi and he embarrassed him saying where was he born he didnt know how to speak. Second the room was beautiful but so dusty and dirty it looked like they hadnt clean that in months. valet parking was so expensive 100$ a night extra. Water in the lobby was finished. the doors are not secured you can here even the slightest noise in the hallway. They kept making noise outside and i couldnt even sleep made me think they were opening up my door. Manager super nice he understood my concerns and was nice enough to adjust my stay. but nice hotel

6/10

Pleasant

09 Jul 2026

Michael

My experience could have been better. The rooms were clean, but they could have paid more attention to cleaning curtains and other nooks and crannies. The water in the sink and tub seemed to drain slowly, which was a little inconvenient. There were other small issues that would deter me from staying at this property, but I'll let you decide for yourself. I would pay to stay elsewhere if ever in the area, but that's my personal opinion.

Friends

10/10

Exceptional

09 Jul 2026

Norella

Great hotel.
I enjoyed my stay.
Beautiful view from my room:)

Self

10/10

Exceptional

07 Jul 2026

Suen

Beds are very comfortable,but the water pressure was terrible in the shower. They didn't originally see my booking with Expedia, but they worked quickly to get our rooms and eventually saw our reservation.

Partner

6/10

Pleasant

07 Jul 2026

JI HAE

I booked this hotel for the Fourth of July specifically to get a good view of the Macy’s fireworks.

When I arrived, the front desk told me the hotel was completely sold out and that they couldn't upgrade or change my room. I understood and accepted that. However, when I went to the room they assigned me, another guest was already staying there. The hotel had mistakenly given my room key to someone else with the same last name.

I went back to the front desk to explain what happened, but no one apologized for the mistake. Instead, they simply assigned me a different room because the other guest had already unpacked and settled into the original room.

I then spoke with the manager and explained how disappointing the experience had been. I also mentioned that I could still see multiple rooms available for booking online and asked whether they could offer me a room with a better view or two beds with extra payment, especially given the hotel's error. The manager repeatedly told me that I would have to book and pay for another room if I wanted a different view.

The entire experience was frustrating. The front desk staff were rude, unprofessional, and showed very little concern for a serious mistake involving room security and guest service. I expected much better, especially for such an important holiday stay.

Family

2/10

Poor

06 Jul 2026

Michael

I don’t like giving negative reviews and I like to try new hotels throughout the city. I will not be visiting this hotel again anytime in the future.

Self

10/10

Exceptional

06 Jul 2026

Preston

Great view of the river.

Self

10/10

Exceptional

06 Jul 2026

Juan

Great spot. Clean rooms and great views. Clean bathrooms. Walkable to lots of places.

Partner

10/10

Exceptional

06 Jul 2026

Fernando

Great

Family

10/10

Exceptional

05 Jul 2026

Noor

Everything was great. The hotel was amazing. The only issue we had was waiting for our room to be ready for us. We were 2 hours past the check in time so we didn’t understand why it wasn’t ready by when the check in starts.

4/10

Poor

05 Jul 2026

deborah

This was my favorite hotel for 20 yrs. This trip had multiple issues that at first we tried to adjust but they never got addressed. Fridge needed for meds. Fridge was broken. Was going to change it. Never did. Asked for ice bucket snd ice. Said hotel does not have. Lights broke and engineering couldn’t fix so had to sleep with all lights on. They were supposed to adjust my rate and I’m still not seeing it.

Friends_and_family Friends

6/10

Pleasant

05 Jul 2026

Sara L

The room needs so repairs and there was issues with the toiletries not being filled.. no water was given to guest and the water in the lobby was not filled. The website reads different from what you think the stay would be. Room needs to be refreshed on furniture.. also no room service.. order and drop only

6/10

Pleasant

05 Jul 2026

Nicole

I love staying at the Millennium because the city views are absolutely amazing, which is why this was my second stay. Unfortunately, this visit had several issues. About an hour after checking in, another family came to my room with a working key because they had been assigned the same room. After going to the front desk to fix it, I was accidentally charged a second security deposit. I also couldn’t connect to the Wi-Fi and called the front desk multiple times with no answer, so I had to go downstairs just to get it working so I could order food. I had also left a room key for my boyfriend at the front desk, but when he arrived after work, it wasn’t there. Later, he got stuck in the elevator for several minutes after going downstairs for a smoke. One thing to note is that your security deposit includes a food credit. We used ours on two breakfast sandwiches that totaled over $30, but they only had egg and cheese left, even though bacon, egg and cheese and sausage, egg and cheese were the same price. On a positive note, the concierge surprised my boyfriend with a complimentary birthday cake and card, which was a thoughtful gesture. After the first day, things improved, and despite the hiccups, I would stay here again for the incredible views alone.

Partner

10/10

Exceptional

05 Jul 2026

Joanne

For such an expensive hotel, I was very disappointed. When arrived, I waited online for over 30 minutes before checking in, which was pretty annoying after such a long trip to the hotel. I was on the highest which were great for views but, the wait for an elevator was ridiculous. The curtains and couch had stains on it. And the shower had someone’s hair in the drain and on the walls. Also, the toilet looked as if it were not properly cleaned. One night I ordered food, and when I made my way to the lobby, I was given a lot of attitude from the receptionist behind the desk. I had always wanted to stay at this hotel and now that I have, I realized I wasn’t missing out on anything. I will not be staying at this hotel location again.

Partner

10/10

Exceptional

05 Jul 2026

Violet

Everyone was excellent. Enjoyed our staay.

Partner

6/10

Pleasant

05 Jul 2026

Trent

The amenities could have been a little nicer.
The food was a little basic for a Hilton property.
Also, I paid through a 3rd party that said with the reservation that was all I had to pay.
I checked in and the lady said it would be a $100 for incidents which is expected.
Then when we go to check out, Hilton charges me an “Urban Destination Charge” of $38.00 and then more NYC Taxes $3.37 and $2.23 and they think that math takes the entire $100?
I argued with the lady at the front desk- she barely spoke English- so now I have to call Hilton.
It should have been handled at the hotel.
I travel all over the world and this never has happened?

Partner

8/10

Excellent

05 Jul 2026

Cleude

Staff were great!

2/10

Poor

04 Jul 2026

Xinsheng

The space under the bed is full of dust. We originally booked a king bed, but when we arrived, they told us it was unavailable. Without even informing us beforehand, they just randomly gave us a double bed room. This forced us to stand in line all over again, and there were even hidden, mandatory fees.

Partner

10/10

Exceptional

04 Jul 2026

Franchetta

Beautiful view, delish buffet professional front desk and bell attendants and great location

8/10

Excellent

04 Jul 2026

Andrae

Nice spot. Staff was extremely helpful.

Self

2/10

Poor

03 Jul 2026

Tammy

Hi the hotel is ok but the staff and reception was terrible not helpful at all
no recomand for that price

6/10

Pleasant

03 Jul 2026

Yael

Pros: location, view
Cons: slow 45 min wait time in line for check in. Dirty furniture, walls and bathroom in the room, gym equipment poorly maintained

Partner

8/10

Excellent

02 Jul 2026

Ivan

Breakfast 60$ per person its very expensive.
U can go anywhere arranged and eat much cheaper.
Room quiet not as shown on the picture, walking on carpet and sticking to your foot.

Family

10/10

Exceptional

02 Jul 2026

Walt

I had a great day at this hotel. My window is overlooking the Hudson River and the rest of the cityscape. They had a dedicated elevator to the top floors, which made it nice. There's also an indoor tennis court at the top of the building. The gym is small, but it has all the right equipment. The restaurant downstairs was excellent.

Self

10/10

Exceptional

01 Jul 2026

Marisol

Excellent location and very friendly staff

Partner

4/10

Poor

01 Jul 2026

Bashdar

The stuff was very disrespectful and also they did charge me another fee which the never mentioned before .also for checking early they want money to get it even they did have room .he said even answering questions will cost you money

Friends_and_family Friends

10/10

Exceptional

01 Jul 2026

Lou

Great location, great views.

Partner

10/10

Exceptional

30 Jun 2026

Daryl

Beautiful room!

Friends

8/10

Excellent

30 Jun 2026

Jerald

I did not get what I was charged for my upgrade when it came along with my package and it was available. There were also charges to my card after I checked in one hour later and I hadn’t even left my room..

Friends

10/10

Exceptional

29 Jun 2026

Marisol

Great location and the staff very nice and helpful.

Partner

6/10

Pleasant

29 Jun 2026

Alexandra

good overall, the bald receptionist was an ass

Partner

6/10

Pleasant

28 Jun 2026

Sara

On pense avoir un bon
Prix avec
Expedia mais on
Ne nous dit pas qu’il ya un 35$

Par jour de frais Urbain!???

Et que dire du valet de 100$ par jour ne vous aide même pas à mettre vos valises dans votre voiture très décevant malgré le gros pourboire

Family

10/10

Exceptional

28 Jun 2026

Tatyana

Great Hotel design, great location , large room, East River View, helpful staff,
Everything is optimized for a great stay.

Self

10/10

Exceptional

28 Jun 2026

Jeremy

Property all around was a 10/10!!

Partner

2/10

Poor

28 Jun 2026

Dominique

My fiance’ and I stayed the past weekend for his birthday and it was an unpleasant experience. We booked to the corner king size bed room but that wasn’t given to us when we arrived which ruined our whole experience. There’s was no explanation as to why the room wasn’t available for us or apology . The noise level from the occupants next to us was unbearable we could barely sleep. We reported it to the front deck but the noise went on for 2-3 hours, we got no rest at all. In my opinion the rooms are overpriced and definitely not worth it.

Partner

8/10

Excellent

26 Jun 2026

Samuel

Room is great, location is great, service could be better

Self

10/10

Exceptional

25 Jun 2026

Jaran

Great property

10/10

Exceptional

24 Jun 2026

Dyson

The stuff are super friendly and helpful as well the room is so nice like i want to stay there for a week.

Self

10/10

Exceptional

23 Jun 2026

Dyson

Best hotel so far this is my second time coming back to NY and love this place 10/10

10/10

Exceptional

22 Jun 2026

Jeffrey

Amazing view and place

Partner

10/10

Exceptional

22 Jun 2026

José

The Ambassador Club. Customer service is excellent. The Concierge goes out of his way to help.

Self

4/10

Poor

22 Jun 2026

Joseph

Booked through Expedia..hotels must give subpar rooms to Expedia customers. Both rooms at two different hotels including this one, the AC was broken.

10/10

Exceptional

22 Jun 2026

Iris

Beautiful hotel, check in & out was easy. The room was nice but very very dusty. Bedsheets had stains, one of the sides of the couch was broken. The smell in the bathroom was not pleasant, i guess because of the shower curtain? The $38 fee is ridiculous. Yes you can use it within the hotel but why not say that when booking the hotel? Overall, i guess it was okay.

Partner

6/10

Pleasant

21 Jun 2026

Kenny

When we first arrived, the room we were given was still dirty, but a different member of the staff accommodated us and put us in a different room. The second room that we were in was OK but severely lacking in design and comfort. It didn't really feel like we were in a hotel room more so just a room with a bed, window and a TV. Our room also had 2 fridges.. one was placed in a random corner by the tv. There was no wall art or anything that made the room feel cozy. Worst of all, we were woken up twice because you can hear the drop of a pen outside in the hallway. The party next to us was on the phone and I woke up thinking they were in our room because that's how easily you can hear all hallway traffic.. Lastly two out of three staff members (Brandon & Another man) were very nice and welcoming. But when it was time for us to check out, the person checking us out didn't even greet us or at least ask us how our stay was. Overall, I don't think we will be staying here again... was not very comfortable nor inviting.

Partner

8/10

Excellent

21 Jun 2026

Michael D

Great location if you don't mind walking a bit. Good size room and good price for NYC. Our corner room was very nice but a little dated. The only issues were check in, line was long and room wasn't ready until almost 6pm. Manager did her best.

Partner

10/10

Exceptional

21 Jun 2026

Aireus

Perfect stay

2/10

Poor

21 Jun 2026

Eduardo

It is, in fact, one of the worst hotels in the world in the so called 5-4 start category, literally, you can see here that I know about that, being a Platinum member. There is no way this hotel is a 5 start hotel. Not even 3. It is not clean. They do not have good closets. Food is terrible and overpriced. No room service. No business center or any printing facilities. They don’t give you water or any amenity, not a shower cap, or cotton buds. The coffee makers are the cheapest and worst quality that can possible exist. Most of the time they are broken. I have been staying there many times for necessity, location and work for the past 20 years. Several thousands dollars in expenses, but the last 12 days was my last time. Only because it is across the UN it is not worthy anymore to stay. It is clearly a hotel in decadence and needs a major overhaul and management change.

Family

10/10

Exceptional

20 Jun 2026

Anthony

Great service and very clean room. I will be coming back soon to stay in this hotel

Self

10/10

Exceptional

20 Jun 2026

Trenet

Our stay at the Hilton was beautiful. It was our first time and it was enjoyable. We look forward to another future stay!

Partner

10/10

Exceptional

20 Jun 2026

James

Nice find. Very reasonable price.

Self

10/10

Exceptional

20 Jun 2026

Dwayne

Very clean and friendly staff recommend a 10/10

Self

4/10

Poor

19 Jun 2026

Dalisa

My room was not as advertised. The table in the room was dirty. Not much of the amenities available. The lights in the room would constantly turn off. I’m assuming it’s a fixed automatic light turn off to save energy. The staff was nice. Helen the housekeeper was very nice and so was Natasha from the front desk was helpful as well. It wasn’t worth the money.

Partner

10/10

Exceptional

19 Jun 2026

Trista

Brandon at the front desk was the BEST!! Our room was beautiful with AMAZING views from the 34th floor corner room! HIGHLY recommend!

Partner

10/10

Exceptional

18 Jun 2026

Knaquan

This was one of the best hotel experiences I have ever had. The room was very nice with an excellent view of the city. I would recommend this hotel to everyone

Self

8/10

Excellent

16 Jun 2026

Veronica

It was overall good and I enjoy the place during my stay

Family

10/10

Exceptional

15 Jun 2026

Luis

Nice clean rooms with great service and a nice view of the East River & City would definitely be staying there again

Partner

10/10

Exceptional

14 Jun 2026

Ipek

Amazing

4/10

Poor

13 Jun 2026

Susan L

Poor room service and poor quality that did not meet the Hilton standard

Family

6/10

Pleasant

13 Jun 2026

Rehab

The hotel is extremely expensive, the room is basic and nothing special, and the staff are completely unfriendly, except for the elderly porter. There's no kettle in the room, and on weekends, you can hear the band playing loudly until late at night. Check-in is also late, at 4 PM, which is much later than the usual 12 PM or 2 PM. I had to pay an extra $150 for early check-in at 11:30 AM, even though the room was ready.

Self

6/10

Pleasant

09 Jun 2026

Ivan

The receptionist (a lady) was a bit rude; I understand I was trying to check in early, but there is no need to show a bad attitude toward people who want to spend money at the hotel. Special recognition goes to the cafeteria staff they are amazing and very helpful! Perhaps they should consider working at the front desk! My room had a lovely view but needs a renovation; it looks very worn.

Self

10/10

Exceptional

04 Jun 2026

Jeanette

Great Location! Staff was great! Loved the 33 floor! $38 each day given by hotel
Picked up breakfast ( yogurt, fruit ) coffee in room
Bathroom under door was not clean ( we did report it )
Overall great place to stay

Family

10/10

Exceptional

02 Jun 2026

Jenn

Great location and beautiful view of the city!

Partner

10/10

Exceptional

01 Jun 2026

Ryan

I loved this place. It had everything you need in and around it. Staff was great

Partner

10/10

Exceptional

01 Jun 2026

Devon

I enjoyed my experience would recommend to every and anybody definitely will be coming again

Partner

6/10

Pleasant

31 May 2026

Kile

This property does not have any parking and I repeat they do not have any parking at all but instead they told me they have a contract with a parking garage around the corner that only valet can go to and it cost $100 per day and you do not have In-N-Out privileges so once your vehicle is validated, you cannot get your vehicle again unless you pay $100 again per day and I think that should have been mentioned in the description because I would have definitely selected a different hotel. The room was very nice and small, but I did have a wonderful view of the city.

Business Friends

10/10

Exceptional

30 May 2026

Jerikka

Very nice!

Partner

6/10

Pleasant

30 May 2026

BERNAL ALBERTO

Air conditioning not working

Self

10/10

Exceptional

28 May 2026

Hady

I liked the hotel. Close to everything. Clean and the staff are nice. Only issue is that the cafe at the lobby is pretty pricey. But I would come back for sure.

Friends

10/10

Exceptional

27 May 2026

Freddy

Clean room. Valet parking a lil pricey

Partner

2/10

Poor

26 May 2026

Cheily

Bad experience in the front desk bad attitudes with me and my friends and racist!!! We simply asked if we could check into our room early, and he flatly said no—adding that if we needed to use a restroom, there was one available in the waiting area, and it was free.

10/10

Exceptional

26 May 2026

Agostinho

Very good beautiful bees

10/10

Exceptional

25 May 2026

Emily

The staff are amazing and go above and beyond to make your stay great. This is an extremely safe hotel if you’re traveling alone too!

Partner

10/10

Exceptional

24 May 2026

Jeovanny

I loved the view and how clean the room was.

Family_with_children

8/10

Excellent

24 May 2026

Jan Carlo Mercado

Una estancia agradable, encontramos empleados que eran bilingües lo cual fue favorable para nosotros. La limpieza del lugar es buena sin embargo la cortina del baño estaba manchada pero de ahi en fuera todo lo demas fue excelente. Volveria definitivamente!

Partner

10/10

Exceptional

23 May 2026

Gina Maria

Great location with fabulous views of the city and the river. The staff is amazingly helpful and friendly. Would highly recommend staying here on your next visit to New York City.

Self

6/10

Pleasant

23 May 2026

Armen

10/10

Exceptional

23 May 2026

Jeffrey

The place was great with great views of the city

Partner

10/10

Exceptional

21 May 2026

MORRIS

Great place and great location

6/10

Pleasant

20 May 2026

Trefina

Everything is basic. Need to improve housekeeping.
Staff are excellent.

10/10

Exceptional

19 May 2026

José A Adorno

No hablan español un país internacional

10/10

Exceptional

19 May 2026

Roberto

Lo único que no quieren hablar español sabiendo español

Family

10/10

Exceptional

18 May 2026

Arsenio

Very clean stay and quiet

Partner

10/10

Exceptional

18 May 2026

Anne

Had a wonderful stay

Partner

10/10

Exceptional

18 May 2026

Rosina

All staff members are absolutely amazing

Self

10/10

Exceptional

18 May 2026

Rosina

Conceriege amazing and very helpful

Self

8/10

Excellent

18 May 2026

Chris

Really nice place, the amenities such as an ATM, etc would have been helpful.

Business

10/10

Exceptional

18 May 2026

Irma Saporiti de

I recommend this hotel.

Self

10/10

Exceptional

17 May 2026

Justin

Breakfast is good. Ty

10/10

Exceptional

17 May 2026

Anjelica

We are coming back.

Partner

4/10

Poor

16 May 2026

Marnita

The room was filthy… the lamp shades has stains inside that looked like residue from bed bugs, both double beds were lopsided and one of the mattresses had a huge piss stain on it. The windows were dirty and the carpet was extra filthy with stains and dirt tracks everywhere. That room (4041) should have never been allowed to be used. When I told the Manager (Derrick) and showed him pictures, his only concern seem to be the lamp shades. The QR codes on the desk and in the elevator didn’t work, when I finally got one that did let us order room service, the room service never came. Terrible look for the Hilton chain, I will never use that hotel again. That room was worse than a motel 6….never again!!

Friends

8/10

Excellent

16 May 2026

QinQin

Pros: excellent city/river view in premium corner room;
Cons: the hotel needs a major upgrade, old and low ceiling, average bedding and uncomfortable pillows; mandatory resort fee with credit you can use in cafeteria, but everything is marked up! Staff not so friendly, stone faced like a robot.

Partner

8/10

Excellent

14 May 2026

Pamela

I stayed here with my teenage son over spring break so we could do the UN tour, see Broadway shows and check out the opera.

8/10

Excellent

14 May 2026

Elizabeth

The room was clean and comfortable. We had a short overnight stay so we did not use any amenities. My only 'complaint' is the $100/day valet parking fee, but that is pretty typical of hotels in the city. The staff were friendly and the valet guys were awesome. Would stay again.

Partner

10/10

Exceptional

12 May 2026

Cora

Being an honors member has its perks! Always pleased with the amenities and the room upgrade for the weekend was especially appreciated thank you again and be back soon!