The Lexington Hotel, Autograph Collection

United States , New York Area - NY
NEW YORK, 511 Lexington Ave on 48th street
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100 reviews shown

8/10

Excellent

11 Jun 2026

Alyssa

Everything was great other than the fee for holding bags. Buffet breakfast not worth the price.

Partner

8/10

Excellent

09 Jun 2026

Marvene

The hotel is in an excellent midtown location, close to subway stations, excellent resteraunts on 3rd avenue and walking distance to St. Patrick's cathedral and 5th avenue shopping. We also enjoyed that it was attached to a Starbucks for access to early morning coffee. The staff were all wonderful except for a young woman in the gift shop where we picked up complimentary water. The bed was very comfortable and I have to say the showerhead was the best! The only issue (minor) we had is the vent fan in the restroom didn't work. We did not go to the bar or restaurant but they looked awesome and inviting. Would definitely stay here again.

Partner

10/10

Exceptional

09 Jun 2026

Arleth

Close by popular attractions.

Partner

8/10

Excellent

08 Jun 2026

BARBARA

For being one of the older hotel and more well know … I expected more. I will probably try another hotel but . I would stay again if needed . It wasn’t horrible

Family

10/10

Exceptional

08 Jun 2026

Nicole

Amazing stay for the weekend!

10/10

Exceptional

08 Jun 2026

Christina

Nice place to stay in nyc

Self

2/10

Poor

08 Jun 2026

Shawn

Toilet was broken in the room, called down 3 separate times. Was told maintenance would be up to look at it.

No one ever showed up.

Self

10/10

Exceptional

08 Jun 2026

Jonathon

It was nice

Family_with_children

8/10

Excellent

07 Jun 2026

Kate

The room was quiet and the location was ideal.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2026

Jeremy

Small but well appointed rooms.
Included breakfast was wonderful and hearty.
Nicely located!

Partner

10/10

Exceptional

07 Jun 2026

Chanclor

Good shiz, very nice hotel

8/10

Excellent

07 Jun 2026

Jose Alberto Maciel

Staff was amazing especially Kevin out in the front!!! He was so helpful giving us direction and recommending food spots, always greated us when we came back and asked how our day was and what cool stuff we did.

Was a good location to stay at so many cool things to explore nearby!

Will definitely stay here again

Friends

2/10

Poor

07 Jun 2026

Ayushi

Family

6/10

Pleasant

07 Jun 2026

Elise

My stay there was fine though impersonal. I was surprised when I checked in that they charged me about $35 as a resort fee. But there didn’t seem to be any amenities except Wi-Fi. This however, came with a $35 credit at the restaurant. So I used it for a very expensive hotel buffet breakfast that was OK but not great. The coffee came in paper cups. I checked out and went to stay at a friend’s house for another week in New York. When I got to my friends house, I realized that I had left my nightgown behind at the hotel. I called and was not able to get through to a person but got info on how to report my lost item on a website. I did that. The following day, I thought I’d just go by the hotel. The line was really long to talk to somebody at the front desk and I really need to go to the bathroom so I asked at the restaurant if I could use the restroom and they said it was upstairs and you could only use it if you had a key card. Where do people go to the bathroom when they’re eating at the restaurant or drinking at the bar? I waited a while longer and the line wasn’t moving and then I begged the people at the restaurant and one of them finally rolled her eyes and gave me a couple key cards that she thought might work.I finally talked to somebody who was somewhat helpful and put me through to housekeeping. Housekeeping side and said they didn’t have time to look for my stuff. They said I’d hear back through the website. I never did. Hotels are about service and they failed that.

Self

4/10

Poor

06 Jun 2026

Carey

Time for Marriott to spend some money if this is their brand these days. Total disappointment in old run down room and lobby. Sorry but accurate. Very disappointing even if in midtown it’s still suppose to be better than others. Nope

10/10

Exceptional

05 Jun 2026

PHILIP

Lovely hotel, I was travelling on business and it was perfect location.
Helpful friendly staff, lovely and clean and room was large and comfortable. I wouldn't hesitate recommending a stay here.

8/10

Excellent

05 Jun 2026

Suzanne

They will charge a mandatory 35 per person daily fee to eat in their restaurant & for the gym if you want to use it or not so be sure to calculate that into your total price (not the amount quoted … the daily additional charges are not optional….

2/10

Poor

04 Jun 2026

Sherwayne

Cleaning could be done better. I stayed for two days and they didn’t clean my room once.

Family

10/10

Exceptional

04 Jun 2026

Lenny

Great place to stay, conveniently located near all the major attractions.

10/10

Exceptional

03 Jun 2026

Geraldine

Enjoyed the food and drink in the lobby restaurant and Lauren is great and very helpful. I enjoyed my small room but it’s time for the rug to be changed!

Self

8/10

Excellent

03 Jun 2026

Younjun

Clean room

Family

10/10

Exceptional

03 Jun 2026

Antionette Renee

All was well except: the $35 daily fee and rooms next to the elevator- otherwise my stay was magical! I will be back!

Self

10/10

Exceptional

03 Jun 2026

Anna

We love this property. It’s so fun and neat!

Friends

10/10

Exceptional

03 Jun 2026

Mercedes

The hotel’s ambiance and vintage decor was amazing. The check in staff was friendly and helpful. The location couldn’t have been better.
I will definitely return.

Self

4/10

Poor

03 Jun 2026

mary

Breakfast was terrible since we came down 15 minutes before closing and we were charged for two when the convenience fee was supposed to cover one of the two breakfasts.

Partner

10/10

Exceptional

03 Jun 2026

Elizabeth

Everything was very nice. The staff was very helpful very friendly. The only problem is I had a problem with my shower, but i I was extended a later checkout so that was nice

Self

8/10

Excellent

02 Jun 2026

anila

The location of this hotel is excellent and this wasn’t my first time! I think it’s been renovated and it’s a good property. I got a great welcome as a Bonvoy member.
But then everything else after that was downhill, overwhelmed, and discourteous staff- and our bedroom was not made properly! I kept calling the reception, spoke to them, message them and literally begged them to clean our room. Nobody responded and when I went down to complain when someone was very rude and I just left.

Partner

4/10

Poor

02 Jun 2026

Monika

We arrived at 8pm and still had to wait quite a while before we could check into our room, they claimed none was ready because they were not yet „inspected“.
Nevertheless, we had only one set of towels in the room as we discovered that night. There is a vending machine for expensive champagne but none for water or soda.
Dropping off bags after check-out costs extra. Everything felt in-inviting, un-friendly.

Partner

8/10

Excellent

01 Jun 2026

Amirparsa

You have to pay for them to keep your luggage!

Family

8/10

Excellent

01 Jun 2026

alyta

The staff was outstandingly attentive, helpful and friendly. The bed was remarkable. The hotel rooms are small with few amenities-can't even make tea in room, no fridge and no microwave was surprising.

Friends

8/10

Excellent

01 Jun 2026

Yvette

I like the location of the hotel. The rooms need updating. There was a smell in my room and outside in the hallway. .

Friends

10/10

Exceptional

01 Jun 2026

Lesleigh

I had a pleasant stay at the Lexington Hotel. The staff was consistently friendly, helpful, and welcoming throughout my visit. One of the highlights was the delicious breakfast, especially with the included $35 credit, which added great value to the stay.

The hotel is conveniently located near subway lines and many popular landmarks, making it easy to get around the city and explore.

The rooms are on the smaller side, but they were clean and had everything I needed, a comfortable bed, TV, and shower. While the space is compact, it met my expectations and worked well for my trip.

My only suggestion would be to improve bathroom ventilation, as an exhaust fan or vent would make the space more comfortable.

Overall, I was satisfied with my stay and would recommend the Lexington Hotel to travelers looking for a convenient location, friendly service, and good value.

Family_with_children

10/10

Exceptional

01 Jun 2026

Enrique

Friends

2/10

Poor

01 Jun 2026

Kristen

Started out by the most rude employee at check in. She was very disrespectful and would not listen to anything I said. The manager when I left at 3am for my flight was very nice. The room was not good. The bathroom ceiling looked like it was falling down. Just needs a major renovation. Would not stay here again.

Partner

10/10

Exceptional

31 May 2026

Mikhail

Stayed at the The Lexington Hotel, Autograph Collection over Memorial Day weekend and overall had a very good experience. The hotel has a nice older art deco style, the room was clean, and the location is excellent — easy access to Midtown and most major attractions.

The front desk lines could get a bit long at times, but that was expected during a busy holiday weekend. I didn’t use housekeeping during my short stay, though the staff seemed hardworking and helpful throughout the hotel.

One nice surprise was the mezzanine lounge area with comfortable seating, Wi-Fi, and a good space to relax for a bit outside the room.

The hotel itself doesn’t offer parking, but using SpotHero to reserve a nearby garage ahead of time saved a significant amount compared to paying directly at local garages.

Overall, a solid, clean hotel in a great location for a reasonable NYC price.

Partner

10/10

Exceptional

31 May 2026

Jessica

great stay

Friends

10/10

Exceptional

31 May 2026

James

beautiful historic property

Friends

10/10

Exceptional

31 May 2026

David Pacheco

Very clean property and doorman very helpful with directions

Self

10/10

Exceptional

31 May 2026

Eric

Excellent hotel in a great location with thoughtful amenities and a very comfortable bed.

Friends_and_family Friends

6/10

Pleasant

31 May 2026

Lissy

El Hotel estuvo bien, podrían mejorar su mantenimiento, se veía todo viejo con falta de cariño. El cuarto tenía un olor a húmedo. Pero diría que estuvo en general bien. No fue caro pero hubo algunos costos que no esperábamos. No diría que fue malo pero no creo que volvería a hospedarme allí.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Chelsea

Clean and good service! Free water bottles at the front desk. Would stay here again!

Partner

6/10

Pleasant

31 May 2026

Lindsey

Staff was friendly. Rooms weren’t the cleanest

Business

10/10

Exceptional

30 May 2026

Kristin

Great location. Good room. A little noisy.

Friends_and_family Friends

10/10

Exceptional

30 May 2026

Sharon

Great hotel I was with my children. We walked to time square, Central Park and shows, close enough to everything you need. I was able to ask for a fan, mini fridge and coffee maker when I checked in. Staff are all very friendly.

Friends_and_family Family

4/10

Poor

28 May 2026

Daniel

As a Marriott card member, this was one of the worst properties I have ever stayed at. The lobby was nice. The rooms were dirty. When we checked in and got in our rooms, one room had garbage still in it, mirror was peeling, bathroom was dirty. In the other room we had, the shower handle kept coming off and there was blood on the floor and walls. We expressed our concerns with the front desk on 2 occasions and was promised it would be taken care of, it never was. We gave up and just dealt with it. I can go on and on so do yourself a favor and do not stay here.

Family_with_children

10/10

Exceptional

27 May 2026

Carlos

Location

Family

10/10

Exceptional

27 May 2026

Paola

Todo muy bien excelente

8/10

Excellent

27 May 2026

Mario

Staff amable

Self

10/10

Exceptional

26 May 2026

Iryna

Nice , quiet, and comfy

Family_with_children

4/10

Poor

26 May 2026

Andres Pi

No water in the room, no refrigertor, brrakfast is subpar.

Partner

4/10

Poor

26 May 2026

Sarays

Después de haber pagado una habitación doble cuando llegue me dijeron que no tenían por que hubo un error (el hotel estaba lleno y simplemente pensaron que solo eramos 2 personas y decidieron darle mi habitacion a otro ) y me dieron una sensilla de una cama y me dieron una camita individual extra y sin nevera haciendo que pasáramos una noche terrible ya que eramos 4 personas una niña, mi hija, mi esposo y yo, no teniamos espacio ni para pasar al baño, y la perona que me habia atendido me dijo que la habitacion era mejor que la que me corredpondia originalmente, me dijeron que al dia siguiente cuando desocuparan la habitacion que yo pague me cambiarian que a las 3 de la tarde ya tendría mi habitacion lista fue mentira llegue a las 6:30 pm y aun no tenía mi habitacion preparada a las 8 de la noche fue que me cambiaron de habitacion por que yo llame para hacer el reclamo, y lo peor es que ni una disculpa me ofrecieron que mal servicio del personal.

Family_with_children

6/10

Pleasant

25 May 2026

Kazuyo

I was placed in a room right next to elevators and the noise was there all day all night and I couldn’t sleep well.

Self

10/10

Exceptional

25 May 2026

KAAN

The room was a bit old but very clean. There weren’t many amenities such as cotton pads or slippers. They do give you unlimited water at the reception 24H. So that’s good. They’ve cleaned the room thoroughly everyday. The bar is also great. Breakfast was normal and perhaps a bit lacking for the price. Overall, the location was incredible if you’re a tourist.

Partner

10/10

Exceptional

25 May 2026

Juan Sergio Cuadra

We were given with a room that AC was making some noise but we communicated to the staff and they changed room Immediately, service was really good

Family_with_children

10/10

Exceptional

25 May 2026

Bryan

Vet accomodating staff. Shout out to Donna and Philippe and Nicolas for going out of their way to make sure we were comfortable and taken good care of.

Partner

6/10

Pleasant

25 May 2026

Tina

Great location. However it is an old hotel so bathroom and fixtures were tiny and dated. There was mold on bathroom windows from condensation. The water pressure was good and hot!

If your priority is convenience then this is the place for you! Everything very walkable.

Family

10/10

Exceptional

25 May 2026

Victoria

Beautiful hotel in excellent location. Wonderful staff.

Friends

10/10

Exceptional

25 May 2026

Evita

Appreciated the free bottled water!!

Partner

8/10

Excellent

25 May 2026

Yutong

Staffs are great. We ordered 2 rooms, the lower level rooms r not clean. The upper level rooms are clean.

Family

10/10

Exceptional

23 May 2026

Hugh

Good

8/10

Excellent

22 May 2026

Iris

Staff was helpful, Breakfast was good.

Friends_and_family Family

10/10

Exceptional

22 May 2026

Marcelino

Walking into the lobby was very impressing, the staff was very friendly and attentive to everyone’s needs. The room was extremely clean and spacious. Anybody that heads to the city needs to really consider staying here. It is definitely a hidden gem.

Friends_and_family Friends

10/10

Exceptional

22 May 2026

marjorie

Great location, clean well-appointed, would stay there again.
Near Grand Central as well as great restaurants, Radio City and the theater district.

Self

8/10

Excellent

21 May 2026

Celestina

Fridges should be placed in all the rooms.
Besides that the experience was good

Family

10/10

Exceptional

21 May 2026

Aarzoo

It was a great experience to stay very much convienent for travel

Friends_and_family Friends

8/10

Excellent

18 May 2026

Gargi

Rooms felt damp and the bathroom had a bad odor from somewhere in the sewer line.

Friends_and_family Family

4/10

Poor

18 May 2026

Paul

Overpriced, needs renovation, very small room. No in room coffee. They give you a $35 bar credit and then charge $35 on your bill for some arbitrary usage fee. Would never stay there again.

Partner

2/10

Poor

18 May 2026

Julie

Be prepared to walk up to your room
Elevator problems

Partner

8/10

Excellent

18 May 2026

Jacqueline

The good:
• Complimentary bottled water
• Very comfortable bed
• Room stayed cool
• Clean room overall

The bad:
• Only a few elevators were working, so wait times were long and the elevators that did arrive were usually packed
• Rooms could definitely use some updating
• Drinks at the bar were overpriced compared to nearby places

Friends

10/10

Exceptional

18 May 2026

Ashley

Perfect location, very kind staff

Friends

10/10

Exceptional

17 May 2026

Benjamin

It was great

Partner

10/10

Exceptional

17 May 2026

Howard

Overall a great place to stay in Manhattan. Breakfast buffet however was mediocre. Convenient location. Top floor room on 28th floor was neat. Should have had a coffee maker in room.

Partner

8/10

Excellent

17 May 2026

SVITLANA

Great location. Hotel needs some upgrades especially in the bathrooms!!! Staff was a little confused doing there job checked me in the room that was occupied and didn’t do anything about it!
Definitely will not be staying there again.

Friends

6/10

Pleasant

13 May 2026

Steven

Very expensive for a very basic room with a very small bathroom. 2 elevators seemed to be out of service which made for long waits to get an elevator. Nothing special about this hotel. It was fine for an overnight business trip.

Self

6/10

Pleasant

12 May 2026

Janene

Location to restaurants and grand central is great. Size of room was good and beds were good. Bathroom was not as good, toilet flush spewed water onto floor, shower temp was almost impossible to adjust.

Partner

4/10

Poor

12 May 2026

Linda

It’s a tired old hotel that seems to be falling apart at the seams. Elevators were stalling, bathrooms were shabby, drains were slow. And the fact that Marilyn Monroe and Joe DiMaggio stayed there 75-ish years ago does little to make up for the reality that it has not been properly maintained through the years. It does have location going for it.

Family

10/10

Exceptional

11 May 2026

Janine

Great hotel and staff

Friends

10/10

Exceptional

11 May 2026

Laura

definitely need better help at the desk and better check in and check out service

Friends

8/10

Excellent

10 May 2026

Cheryl

The pros: good location, the hotel is very nice and clean.
The cons: the lights on my bathroom mirror did not work so it was pretty dark. First day, I tried to call down but no one answered the phone. Walked down and was told they would come fix. They never did.
The bar closes at 11:00p and they open at 5:00p. I feel like those are very limited hours for a hotel bar!
The hotel charges $35 a DAY for some sort of fee. They do give you that back in credit for food or bar (see above comment) but being in NY, I don’t imagine most people will eat at the hotel restaurant. So I lost a few of those days, especially because of the bar hours.

Family

8/10

Excellent

10 May 2026

Mark

Nice location. Having an onsite restaurant is a bonus.

Friends

6/10

Pleasant

10 May 2026

Scott

The people working there are extremely kind, but there is always an issue. This time there was no cold water in my room, or there might have been, but the nozzle in the sink didn’t work. Called front desk 3 times, never was fixed.

Self

6/10

Pleasant

10 May 2026

AMARILYS

Rooms were clean front desk staff was mixed we had a nice person and one that was extremely short. She failed to explain amenities and fees which she went over with every other customer not sure if it was because I was younger or a female but I was annoyed that I did not receive the same level of service as the white male patrons. The breakfast is a complete rip off what should be free Continental breakfast cost $80 for 2. A tip was requested prior to entering no one sat us or even brought us drinks. A mandatory $35 per day was charged to my card. Overall it's location is convenient and the rooms are clean. Bell hops were polite and helpful

Partner

10/10

Exceptional

09 May 2026

Susan

Beautiful hotel excellent location very courteous staff

Self

10/10

Exceptional

08 May 2026

Sunil Kumar

Nice room. Good location. Nearby all major attractions.

Family_with_children

10/10

Exceptional

06 May 2026

Aadil

The express checkout was easy, we were also able to get a lil early checkin which was nice.

10/10

Exceptional

06 May 2026

Chelsey

Great hotel! Loved the location, the hotel itself, the amenities, all of it. Solid pick!

Self

8/10

Excellent

06 May 2026

Kaci

Nice hotel although the breakfast was not worth 73 dollars for two people. No waffle maker just your normal buffet style lunch with not much options either outside of what you can get at a normal hotel for free.

Partner

10/10

Exceptional

06 May 2026

Amin

Nice hotel

10/10

Exceptional

05 May 2026

CHRISTOPHER

Outstanding place to stay. Excellent staff and great location.

Self

10/10

Exceptional

05 May 2026

Carmen graciela valero

Everything good

10/10

Exceptional

04 May 2026

Tom

No parking and No amenities but good location

Partner

6/10

Pleasant

04 May 2026

Vincent

This waitress at the bar. Did not get her name. Rude!

Partner

8/10

Excellent

03 May 2026

Andrew

Enjoyed my stay overall

10/10

Exceptional

03 May 2026

ShyAnn

The food looked and smelled amazing. Great ambiance, quite romantic. Clean room, although small. Only hiccup was a sticking door which was addressed less than two minutes after calling downstairs.

Partner

10/10

Exceptional

03 May 2026

gilberto

The rooms rooms and hallways were always clean

Family

10/10

Exceptional

02 May 2026

Nicole

Wonderful stay

10/10

Exceptional

29 Apr 2026

Violeta

Nice breakfast

Family_with_children

10/10

Exceptional

29 Apr 2026

Katie

Had everything we needed. Rooms were clean and housekeeping was so sweet and helpful! Rooms are a bit outdated but to be expected

10/10

Exceptional

28 Apr 2026

Jennifer

Location was excellent- a few minutes from the train. Lovely room and the lobby was nice and NyC sultry/ sexy vibe. Helpful staff and we will definitely return. Really good BLT’s across the street -

Partner

6/10

Pleasant

28 Apr 2026

danelle

Bathroom had no window that opened neither did the room so whenever someone would shower everything got wet. We even had to leave the roll of toilet paper outside of the bathroom because if you left it inside the bathroom it got completely damp.

Family_with_children