The Lexington Hotel, Autograph Collection

United States , New York Area - NY
NEW YORK, 511 Lexington Ave on 48th street
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100 reviews shown

10/10

Exceptional

29 Apr 2026

Violeta

Nice breakfast

Family_with_children

10/10

Exceptional

29 Apr 2026

Katie

Had everything we needed. Rooms were clean and housekeeping was so sweet and helpful! Rooms are a bit outdated but to be expected

10/10

Exceptional

28 Apr 2026

Jennifer

Location was excellent- a few minutes from the train. Lovely room and the lobby was nice and NyC sultry/ sexy vibe. Helpful staff and we will definitely return. Really good BLT’s across the street -

Partner

6/10

Pleasant

28 Apr 2026

danelle

Bathroom had no window that opened neither did the room so whenever someone would shower everything got wet. We even had to leave the roll of toilet paper outside of the bathroom because if you left it inside the bathroom it got completely damp.

Family_with_children

10/10

Exceptional

28 Apr 2026

Susana Gonzalez

Everything great but the fact that you get charged for keeping your bags in the lobby if you get there before or you leave after checking, is terrible and also you need to pay with cash no one carries cash anymore

Friends

4/10

Poor

28 Apr 2026

RYAN

The room was clean, but too small! smaller than an ordinary hotel room in Japan. The restroom is also too small. The shower(tub) and sink drain slow. The soap, shampoo, & conditioner was almost empty when we came, and they did not refill when we had it cleaned on the 2nd day, so we ran out of shower gel. The bar soap for the hands was also not replaced evethough it was soaking on the container provided, most hotels would. There was no slippers provided or bath robes. There was a $35/day daily charge that we were told we could use on the breakfast buffet, but the person on the front did not explain that they will charge us separately for that, then

4/10

Poor

28 Apr 2026

skylar

Sneaky daily amenity fee

Self

10/10

Exceptional

27 Apr 2026

Steve

Excellent, clean, efficient, comfortable, fabulous location.

Family

10/10

Exceptional

27 Apr 2026

Braian

Amazing all around in the heart of NY! Was able to go everywhere due to the amazing location

Partner

10/10

Exceptional

27 Apr 2026

Sheila Lisa

Bed & pillows were extremely comfortable and the shower head was excellent

Partner

8/10

Excellent

27 Apr 2026

Benoit

Room was clean, pretty big for the area, great location and friendly staff!!

Partner

10/10

Exceptional

26 Apr 2026

Teresa

8/10

Excellent

26 Apr 2026

Ashlee

Central location, perfect if you need somewhere to just sleep. Breakfast was an additional fee and didn’t seem worth it. Luggage storage is also $3 a bag. Not a lot but I was under the impression it was included. No big deal though. Would def sta here again.

Partner

10/10

Exceptional

26 Apr 2026

Sarah Jane Padillo

Clean room; fast check in and check out
Beautiful hotel decor lobby and ambience.
Great breakfast spread. Thank you!

Family

10/10

Exceptional

26 Apr 2026

Konstantinos D.

Nice friendly and very helpful

Family_with_children

10/10

Exceptional

26 Apr 2026

Vivian

Excelent and nice place, very good location.
Thanks!

Friends

6/10

Pleasant

26 Apr 2026

Victoria

I’ve stayed here twice now, and appreciate the convenient location and building history. Being a return guest let me see whether things I could have written off as a fluke were actually trends. And it turns out, they were.

Twice our bathroom toilets had issues - leaking the first time, a flush button that stuck on the second.

Twice our window curtains had paint on them.

Twice it felt like the hotel is banking on its legacy instead of providing an experience today.

This time, I was surprised that I was charged for leaving my bags while I waited for my room to be ready - I’ve found that to be complimentary in that situation elsewhere. Not a big deal, but the brusque older gentleman barking “$3 per bag” really kicked off our experience with a certain tone.

I’d stay at the Lexington again if it was an especially good deal and my time was limited. But overall, I’d like the hotel to be excited about the experience it’s delivering guests today, not just who lived there in the past.

Partner

10/10

Exceptional

25 Apr 2026

Christian

The room was great, the gym was the biggest thing for me honestly they have an integrated partnership with Crunch Fitness with everything you can imagine in a gym.

Family

10/10

Exceptional

25 Apr 2026

Matthew

Everything went extremely smooth. Nicole made the check in process so easy!

Self

10/10

Exceptional

22 Apr 2026

Patricia

Very clean room, comfortable beds, great staff, great location. Loved Starbucks downstairs.

Family

8/10

Excellent

21 Apr 2026

Megan

We liked the hotel, but we found on the 7th floor that there was a great deal of HVAC noise going in and out in a very loud pattern of noise, that was keeping us awake. Kindly, they did move us to a higher floor, and that made a very big difference. They also did give us a bottle of wine to compensate.

Partner

6/10

Pleasant

21 Apr 2026

Agustin

I arrived at the hotel @1:30 pm to do an early check in. They told me they had a room reserved but would not be ready until 4 regular check in time. I dropped off my luggage and went to do some things in the city. Went back about 4:45. I let Hose know that I had came by earlier to do early check in. He asks for my room number and I told him one wasn’t given to me. He checked in the system to see if my room was cleaned and the couldn’t find a room assigned to me. After about 30-40 min. A room was assigned. By this time it is around 5:15 pm. Check-in is at 4 pm. We took our luggage to room 310. It was cute and I started inspecting it. It has 2 windows which I was happy until I got to pull the shades up to the window adjacent to the bed would not roll up. The pulley was broken. So only one window I was able to see out of. Later that day after walking round in the city on a hot day we go back to the room and wanted to take a shower. I turn the water on and try to set it to a warm temp. No success. It was either ice cold or scorching hot. It would not stay warm. The other issue I didn’t like was that a mandatory $35 a day that is added to use for “credit”. I am not from NY and didn’t want to eat or drink at the hotel. That should be a choice not a mandatory thing. Other then that the hotel was cute.

Friends

6/10

Pleasant

20 Apr 2026

Edward

Good hotel for one person. Room was pretty small and bathroom very small. No coffee maker or mini fridge.

Hosusekeeping was very good and room was clean.

Food at breakfast buffet was average. Front desk staff helpful. Good location. Close to many things to do.

Good value.

8/10

Excellent

20 Apr 2026

Karen

Hotel was nice overall, I waited a while to check in but the check in lady gave me a room with a very nice view. My room overall was clean but found a couple lashes on the bathroom floor and in the drawers. Also, I wasn’t a huge fan of all the fees that I had to pay on top of the room rate.

Partner

8/10

Excellent

20 Apr 2026

Jennifer

Well maintained hotel and super comfortable bed.

10/10

Exceptional

20 Apr 2026

Julia

The hotel was nice, i’m disappointed that we were too busy to take advantage of all the amenities.

8/10

Excellent

20 Apr 2026

Andrew

Nice room and a good hotel. The $35 per day resort fee, in return for $35 that you can only spend at a very mediocre breakfast buffet or bar (I don’t drink) is very scammy and would stop me staying there again.

Partner

6/10

Pleasant

19 Apr 2026

Yesenia

Por el precio facturado de 4 días y 3 noches lo encontré muy caro y en la habitación no había ni una cafetera ni una nevera.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

HUGH

Friendly staff, clean room, comfortable bed! No coffee in room but there is an attached Starbucks by the lobby. There are a lot of good breakfast spots nearby.

Friends

10/10

Exceptional

19 Apr 2026

Angela

Great location

10/10

Exceptional

19 Apr 2026

Jennie

Nice location, clean , friendly staff. Would book again

Family_with_children

6/10

Pleasant

19 Apr 2026

Charles

The first room I was given was on the fourth floor right above the hotel’s outside air conditioning unit. At first I thought it was the unit in the room itself but when I turned that off it was still like being next to a jet engine. I called them and they were fine swapping my room to a 9th floor one facing the street versus a 4th floor one facing the back. One that was sorted, it was a very pleasant stay.

Partner

2/10

Poor

19 Apr 2026

Eileen

The room is not ready until 9 PM and it was super tiny. It did not have a coffee maker

Self

2/10

Poor

18 Apr 2026

Tsz Chun

Bed nice

8/10

Excellent

18 Apr 2026

leanne

Beautiful property but the elevators are so loud you can hear them non stop all night long

Family

10/10

Exceptional

18 Apr 2026

Robert

The gentleman at the front desk was extraordinary.

Family

10/10

Exceptional

18 Apr 2026

Carol

Nice breakfast buffet.

Partner

2/10

Poor

17 Apr 2026

Sarah

Think \"lipstick on a pig\" to describe this run down, poorly maintained hotel. I felt like I was staying in a toxic room with the smell of mold and whatever else had accreted there. The rooms haven't been touched by fresh air in an eon.

10/10

Exceptional

16 Apr 2026

Livan

The property is exceed my expectations for real. Really good comfort. The employees were nice and professionals.

Family

10/10

Exceptional

16 Apr 2026

Esmira

They offered me a free drink at the bar, due to my room being delayed, which was very nice!
Breakfast was really good, everything fresh and delicious. planning to come back again this summer!

Self

6/10

Pleasant

16 Apr 2026

barry

inquire about additional charges mandated by the hotel and not disclosed by Travelocity. this should be changed and should be disclosed prior to booking.

Partner

2/10

Poor

15 Apr 2026

Javier

BUYER BEWARE. I put blame on both Hotels.com and on the hotel itself for introducing extra mandatory junk fees.
Yes as a customer I understand you have to read the fine print. I have been using Hotels.com for over a decade. I have gotten accustomed to finding a deal and buying. This is the first time they have allowed a hotel to include additional “mandatory” fees and they blame the customer for not reading the fine print. This is predatory. Broken trust with Hotels.com. Shame on the hotels.com for including “mandatory” fee for crap I don’t want.

Partner

10/10

Exceptional

15 Apr 2026

Benoit

Perfect

6/10

Pleasant

15 Apr 2026

anibal

Good

Family

8/10

Excellent

14 Apr 2026

ALEJANDRO

Conveniently located hotel. Walking distance to subway, good choices of restaurants nearby. As with most thinga in NY, very expensive hotel for a tiny single bed with a miniature bathroom. TV was old and screen was scratched. Staff is decent. Good enough to recommend for a short stay.

Family

10/10

Exceptional

13 Apr 2026

Julian

Partner

10/10

Exceptional

13 Apr 2026

Robert

Breakfast was very good… bar staff proficient and congenial…room clean and housecleaning staff , proficient and congenial…location convenient… ONLY OBJECTION was being ambushed at check in with unexpected charges & resort fee!! Won’t patronize Bonvoy in the future or recommend it!

Family

6/10

Pleasant

13 Apr 2026

Jaime

The toilet was broken in the first room I checked into. They switched my room and in the second room the television wasn’t working. They didn’t apologize for the inconvenience or offer any credits to make up for it. Shower in second room had a hair in it from previous guest. Overall room felt dubiously clean. Great location but otherwise would not stay again.

Self

6/10

Pleasant

13 Apr 2026

Leah

I’ve always loved this hotel and have stayed multiple times. It’s in an awesome area of the city, close enough to everything but not in the center of the chaos. However, this last experience, we were placed next to the housekeeping service elevator and we did not sleep the entire night. We could hear every time the doors opened, closed and whenever the elevator moved. I ended up asking for a room change and it was much better but truthfully the room we were in should not be an option for guests. It was really really loud through the entire night.

Friends

10/10

Exceptional

13 Apr 2026

Janice

Excellent midtown Manhattan location! Clean & quiet hotel, helpful staff, comfortable king-size bed in our room. $35/daily \"Destination Fee\" (surprise) can be used for breakfast buffet, bar service, laundry, bicycles, etc. There is no restaurant inside this property. Yes, we would stay here again!

Partner

10/10

Exceptional

13 Apr 2026

Abegail

We enjoyed our quick stay at the Lexington. So cozy and clean. Close to every destinations we wanted to go. Highly recommended especially it is affordable

8/10

Excellent

12 Apr 2026

Ann

Very little water pressure on the 27 th floor . Bathrooms need updating. Some noise in the ceiling at night

Self

10/10

Exceptional

12 Apr 2026

LINDA

My only complaint is that we didn't have a coffee maker in our room.

Friends_and_family Friends

6/10

Pleasant

12 Apr 2026

Mary

The hotel has a ver convenient location. However it is very \"tired\" and in need of refurbishment. The staff were variable: dome really helpful and friendly( especially the do.estic staff servicing the rooms, the restaurant staff and the younger guy at the door) others very disinterested and on their phones.

Self

10/10

Exceptional

12 Apr 2026

Will

Great location. AMAZING Staff. Everyone from the valet, to the bag check men, to the women at the front desk I interacted with were incredibly kind and helpful. Will definitely stay here again.

Friends

10/10

Exceptional

12 Apr 2026

Lucrecia

I didn't bisit the breakfast room

Partner

10/10

Exceptional

12 Apr 2026

John

We had a small issue and felt a bit dismissed by the staff. Otherwise the building was lovely. I

6/10

Pleasant

11 Apr 2026

Miguel

That was disappointing. They offered a meal on the room.for staying..they gave a ticket saying. My Wife ate and left a tip on the room and we were charged for the breakfast which was supposed to complimentary.

Family_with_children

2/10

Poor

11 Apr 2026

Luis

Absolute rudest staff of any hotel we’ve ever stayed at. Hotel charged extra fees, while Expedia said all fees included in price. Beware: Hotel did not tell us that we couldn’t use credit for breakfast on day we left. Instead we had to pay more out of pocket for crappy breakfast. Staff charged to hold baggage while we awaited for them to assign room. Room had disgusting mold/mildew smell. This hotel isn’t 4 stars. They nickel and dime you worse than pick-pockets who assault tourist. Do yourself a favor, stay anywhere else!

Family

8/10

Excellent

11 Apr 2026

Julian Keahi

room was

10/10

Exceptional

11 Apr 2026

John

Good location!

Self

10/10

Exceptional

11 Apr 2026

Joseph

A very good selection and very good food

8/10

Excellent

11 Apr 2026

Milagros

I would stay there again!

Self

10/10

Exceptional

11 Apr 2026

Karen

Great location, nice room

Self

10/10

Exceptional

10 Apr 2026

Tyler

I didn’t have the chance to try the bar but breakfast was great. The pastries were excellent. Eggs were a little cold but other than that everything was perfect

10/10

Exceptional

09 Apr 2026

Debbie

Room was larger than expected . Staff were friendly

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

ashton

Beautiful place! Staff were amazing and treated us like welcomed guests. Highly recommend!

4/10

Poor

08 Apr 2026

Larson

The rooms smelled extremely musky and damp. Really overpowering smell.

Friends

10/10

Exceptional

07 Apr 2026

Jose A

la limpieza del todo el lugr es excelente y la atencion del staff es superior

Family

2/10

Poor

07 Apr 2026

Khaled Sami

very bad service, treated us extremely bad when we first got there, told us expedia should’ve paid the extra 35 dollars a day but they didn’t so now we have to, one of the workers, an asian lady, refused to give us a room & said we’d have to wait until 3pm.

Friends

10/10

Exceptional

07 Apr 2026

Amber

My stay at The Lexington was over Easter Weekend and was very pleasant. All of the staff is very welcoming, friendly and helpful. The had festivities planned for Easter Sunday. While the housekeeping staff was very friendly and willing and they lack a little attention to detail. I only had them make up my room once and they left behind empy water bottles on the table and I found a very old bottle of eloctorlye tabs under the radiator that was probably there since the marathon. There was a strong odor of pee in the bathroom that I couldn't ascertain if it wasn't from a lack of cleanliness (as the bathroom could have used a deep clean but was clean enough) or if there was an issue with the plumbing. All in all that seems a small critique as my stay was very pleasant and I would definitely stay again.

Self

10/10

Exceptional

06 Apr 2026

Eduardo

The staff was kind and the rooms were clean.

Friends

10/10

Exceptional

06 Apr 2026

Maria

I did not have pets. Business-friendly!

Self

10/10

Exceptional

06 Apr 2026

Yamitza

Excellent

4/10

Poor

06 Apr 2026

Gabriela

Convenient location. Check-in staff was courteous and efficient. Other than that, the experience was more of a 3 star rather than 4 star hotel. Room was small, no mini fridge, no coffee machine. Room temperature was centrally controlled, making it uncomfortably hot or cold. WIndow was sealed shut so no option to get fresh air. Bathroom shower drain was clogged. Breakfast quality was poor. We will not recommend nor return to this hotel.

Partner

6/10

Pleasant

06 Apr 2026

Richard

The property was nice, and the staff was friendly, I was however charged $41.00 for a breakfast that was supposed to be covered by a credit with the hotel and did not find out I was charged for it until it showed up on my bank statement

Partner

10/10

Exceptional

05 Apr 2026

Theron

I loved and will go back

10/10

Exceptional

05 Apr 2026

Mirsela

Housekeeping team was very sweet.

6/10

Pleasant

05 Apr 2026

Naeon

No slippers, no toothbrush, no fridge

Friends

6/10

Pleasant

05 Apr 2026

Scott

Room was not in great shape. Marble covering radiator broken. Hole in bathroom wall. A/C didn’t work well. Bathroom door needed painting. Bar staff was great.

Self

10/10

Exceptional

05 Apr 2026

Larissa

Family

10/10

Exceptional

05 Apr 2026

Grace Z

Breakfast was good

Family_with_children

10/10

Exceptional

04 Apr 2026

Jonathan

Clean room. Great amenities

Family

4/10

Poor

04 Apr 2026

Audrey

We arrived late to our room due to flight delays, the room we paid for (a junior suite) was unavailable. Very rudely we were told we had to take the room under that category for the night. We were compted the 35/night resort fee but was not offered a return of money on the room we did not get until the next day. In addition to this, we had to make sure the room would be available to us and the terrace that is advertised is CLOSED. You cannot use it, so it should not be in the room fee. Do not waste your time here.

Family_with_children

10/10

Exceptional

04 Apr 2026

Felix

Everything excellent. No complaints. Thank you

Family_with_children

6/10

Pleasant

04 Apr 2026

Brian

Poor communication that we were given a larger room with one bed and a roll away bed would be brought up. We weren’t told that. Went upstairs and thought we were given the wrong room. Went back down to explain and it was only then that they told us they would be bringing a roll away. No lotion in room. No washclothes. The restaurant is mediocre.

10/10

Exceptional

04 Apr 2026

Michele

Staff could not have been nicer, very clean, comfortable and quiet! Excellent!

10/10

Exceptional

04 Apr 2026

See Kuy

I would never get tired of coming back here because of the warm friendly staff from the front desk to the breakfast people and the housekeeping. Very clean room very accessible and close to everything.

Business

10/10

Exceptional

04 Apr 2026

See Kuy

Excellent staff nice clean room. Breakfast was amazing with amazing staff. Very helpful people convenient and safe area.

Business

10/10

Exceptional

04 Apr 2026

Lizbeth

Wonderful location

Friends

8/10

Excellent

03 Apr 2026

Victoria Nayeli Gordiano

Good hotel; we enjoyed our stay. It’s important to mention that the wifi doesn’t work in some rooms, and we were affected by this.

10/10

Exceptional

02 Apr 2026

Sharon Jennifer

Friendly staff, clean room and daily housekeeping. Comfortable bed. Air con. I would have liked a kettle but that’s a personal preference and not a big issue.
The hotel was very central. It was walking distance to the Rockefeller Centre, Grand Central Station, 5th Avenue, Broadway, Empire State Building, Bryant Park and Central Park.

Partner

10/10

Exceptional

01 Apr 2026

Michelle

The bar was really pretty and room was clean

Friends

10/10

Exceptional

31 Mar 2026

Hakim

Best bed I have ever slept on!

Partner

10/10

Exceptional

31 Mar 2026

Brenan

It was our 2nd visit in two weeks and this time we had 2 rooms for a special occasion. I kept trying to contact to upgrade to a suite but had a lot of trouble speaking to a live person until the night before ~ he was very sympathetic, they were full and he put me on a cancellation list. He worked hard and got us a junior suite which meant the world. The only negative was that they wouldn’t allow my son to apply a $35 credit on a $500 bar bill that each room gets. It was not a lot to ask

10/10

Exceptional

31 Mar 2026

Sharry

I was very impressed with everyone that I interacted with at the hotel. Everyone was friendly, helpful and courteous. I would definitely recommend this hotel and I would stay here again.

Self

10/10

Exceptional

30 Mar 2026

Isabelle

Really beautiful hotel at a prime location! Love the decor. Breakfast is great too!

Family_with_children

8/10

Excellent

30 Mar 2026

Luis

Bar was closed by 11pm on a Friday night in New York. I was charged an extra $35 for credit I never asked for and was told it was mandatory two days before check in. Staff was very helpful, friendly, accommodating with early check in.

Friends

8/10

Excellent

29 Mar 2026

George

Add moisturizer to the bathroom amenities. Fix the window blind so it can be opened.

10/10

Exceptional

29 Mar 2026

DanMichael

Everything was great and clean, bar was decent. I'd stay away from the breakfast it just wasn't very good and had nowhere to sit.