Hotel 48LEX New York

United States , New York Area - NY
NEW YORK, 517 Lexington Avenue
Show on Google | Map

100 reviews shown

8/10

Excellent

16 Mar 2026

Shante

Nice room, restaurant is very good, convenient location! There is a $50/day charge on top of the room rate due at check in. $25 voucher is given per day for a prefixed breakfast menu.

Partner

10/10

Exceptional

09 Mar 2026

veronica

As always my stay was amazing

Friends_and_family Family

8/10

Excellent

09 Mar 2026

Susan

Clean rooms in a great location. Easy walk to Grand Central Station. Great breakfast next door and nice concierge floor.

Self

10/10

Exceptional

07 Mar 2026

Kerri

Staff was very kind, welcoming and attentive. Room was perfect size and had all the comforts.

Self

10/10

Exceptional

06 Mar 2026

Jennifer

The room was super clean and the view was incredible! The staff was amazing and upgraded us to a suite for free as it was our first time in NYC!

Partner

8/10

Excellent

02 Mar 2026

Eric

The hotel was nice and centrally located to nearby subways that allow you to move all over Manhattan. I would like a few more amenities, but the breakfast for one person every day was a nice touch. The staff was awesome and accommodating.

Partner

10/10

Exceptional

01 Mar 2026

Paula

Our stay was great! Room was clean, bed super comfortable and great location.

Room view is nice at night.

8/10

Excellent

01 Mar 2026

Carmen

We picked the hotel based of the location, which was great. Staff was very helpful and delightful. I will be staying here again.

10/10

Exceptional

28 Feb 2026

William

Love the stay here everytime I stay here

Partner

10/10

Exceptional

26 Feb 2026

YVETTE

Very clean cozy appropriate that they had breakfast, will be back

Friends_and_family Friends

8/10

Excellent

25 Feb 2026

Maggie

Room was nice and with ample space for a double room. Staff was friendly and accommodating.

Family

10/10

Exceptional

24 Feb 2026

Bryan

I have eaten at the bar/restaurant on several occasions and was in again when I decided to stay another night in NYC because of the blizzard, so this was my first stay at the hotel. It was a nice large room that was well appointed. The staff in the restaurant are amazing and the front desk person was professional and charming. I don't know why I had never stayed at the hotel before as I go to NYC often as CT is a pretty quick train ride. I will def be adding this hotel to my little list of acceptable hotels to stay at while in the city. I definitely reccommend this property.

Self

8/10

Excellent

19 Feb 2026

Karina

One of the best hotels I’ve stayed at. The rooms need some more tlc from the peeling wall paper and random wholes/dents in the wall but honestly, the staff made it all worth it

Partner

10/10

Exceptional

18 Feb 2026

Thais

Clean room, amazing stuff

2/10

Poor

18 Feb 2026

Amy

Terrible terrible and filthy dirty. Plumbing didn’t work bedding and bathroom filthy. No house keeping services and the picture of robes in the listing is a fallacy. Two smal towels is more like it.

I am rethinking my April trip to Munich as I don’t feel comfortable with your recommendations any longer.

6/10

Pleasant

16 Feb 2026

Taylor

Room was spacious and clean. Electricity didn’t work on one side of the room. There were 2 TVs in the room but you can only use one at a time. View was underwhelming. Staff was very friendly and nice.

10/10

Exceptional

08 Feb 2026

Galen

Clean room and staff are nice

Business Self

6/10

Pleasant

07 Feb 2026

Frank

Bedroom too small andn only one desk chair to seat. I had to seat on the BED to watch tv.
watchTV tonsit on the

10/10

Exceptional

23 Jan 2026

Kathleen

clean, staff friendly, modified breakfast to my liking

Partner

10/10

Exceptional

20 Jan 2026

yennifer

Love the experience, food, wine etc love it

Partner

10/10

Exceptional

19 Jan 2026

Azhar

yes

10/10

Exceptional

16 Jan 2026

Christopher

Clean spacious room, friendly staff

Business Self

6/10

Pleasant

13 Jan 2026

antje

Menu was good. Expensive even with $25 voucher

Partner

10/10

Exceptional

11 Jan 2026

veronica

Everything was excellent. Rachel at the front desk is thee best. She always warm and welcoming.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

jocelyn

The staff was great and provided exceptional customer service. The rooms could use additional detail in cleaning the walls, which had visible dirt, and under the bed, it seemed that they didn't vacuum underneath. Aside from that the it was a pleasant stay.

Partner

10/10

Exceptional

09 Jan 2026

Robyn

This boutique hotel is always great. Its clean, quaint and the staff is always kind.

Leisure Partner

10/10

Exceptional

06 Jan 2026

Blair

The staff was amazing..very helpful..checkin was simple didnt catch her name but she was amazing answered all our questions. Rachel made transportation from the airport effortless! .

10/10

Exceptional

04 Jan 2026

Sandra

Great hotel in a fantastic location!

Friends_and_family Family

6/10

Pleasant

04 Jan 2026

Dean

This hotel is not a 4.5 star hotel by any means. The mattress was very old and springy. Shower pressure was weak. Coffee cups were dirty and stained. Didn’t have spoons or mixing sticks. Chair had a lot of debris and crumbs on it. Closet door handles were sticky and dirty. The room door had a pretty large gap between it and the floor. You could hear everything in the hallway, especially the rattling or the pipes and elevator doors. Constantly woke up by it and the large clank and hiss when the heat would turn off. You’re better off staying a Hilton garden inn or similar.

10/10

Exceptional

30 Dec 2025

Melisa

Great experience

Leisure Partner

10/10

Exceptional

28 Dec 2025

Marie

Great hotel

Business_and_leisure Self

8/10

Excellent

23 Dec 2025

caryn

The hotel was clean and the staff was attentive. The negative was the valet parking which was very expensive and there was an additional charge to take the car in and out. We also were not able to take advantage of the breakfast every more because the restaurant did not honor hotel guests unless you sat at the counter. Tables were reserved for the restaurant guests!! I mentioned this to the hotel and they said that the manager would get in touch with me. We were there for four days and heard nothing. We were expecting a credit because we had to eat off premises.

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Courtney

Amezjb

10/10

Exceptional

21 Dec 2025

Jeulian

just awaiting my deposit back.

2/10

Poor

20 Dec 2025

Daisy Marisette

The lobby and the hotel in general looked so rundownI expected something nicer It needs work I really didnt like it at all I let the manager know I was happy and she was amazing and helpful She understood that the hotel and the room wasnt what we asked for because the room had a queen bed and I requested a king size and they couldn’t accommodate us so she gave us a refund

10/10

Exceptional

20 Dec 2025

Nicole

Wonderful service and amenities!

6/10

Pleasant

17 Dec 2025

Michelle

Only one breakfast voucher per room, even if two people are staying in the room.

4/10

Poor

16 Dec 2025

Meagyn

I was very disappointed with this hotel. For the price we paid I had much higher expectations. I arranged through the hotel to be picked up from the airport. They forgot about us and didn’t show up for an hour yet we were still charged full price by the cab company. I’m not sure if the hotel or the cab company was at fault because neither took ownership. The hotel attendant did give us a room upgrade and that is the only reason I’m giving this hotel two stars. The staff was very nice. As far as the hotel goes, it’s outdated the room was not that clean. The full wall of windows made it very drafty. I guess the windows need to be sealed. The walls have scratches and scuffs on it and the carpet was really gross and dingy. They give you a $25 breakfast voucher for one person per day and the food at the restaurant below the hotel was not that great and super expensive. You have to pay the extra taxes and tip so the meal is not exactly free. Again I’m only giving this hotel two stars because the hotel staff was very nice and friendly. I would not recommend this hotel or stay there again.

10/10

Exceptional

15 Dec 2025

MICHEL

Excellent choice on Lexington and 48, rooms are spacious as well as the bathroom, I’ll come back.

Partner

8/10

Excellent

10 Dec 2025

Mark

Clean room, convenience of proximity

Business

10/10

Exceptional

08 Dec 2025

Mustafa

Great room, staff friendly

Leisure Partner

4/10

Poor

08 Dec 2025

Fanny Pei Yee

Room was quite old, not as shown in the photos. Unstable wifi. Location is okay, not super strategic. Very expensive price + resort fees. Not worth the price.

Leisure Family_with_children

10/10

Exceptional

02 Dec 2025

Ted

Generous size room with a good view of the cityscape. Conveniently located to everything!

Partner

8/10

Excellent

02 Dec 2025

David

Nice staff, very clean and spacious room, lower floors have a balcony. Fridge and microwave was great, as was large desk and big TV. Location is just a few blocks from many subway lines and shops. A bit pricey during the holidays with limited amenities and small hotel foot print, but that’s nyc.

Leisure Family

10/10

Exceptional

02 Dec 2025

Kayla

Great stay! Close to everything and very clean! Will definitely be coming back

Leisure Friends

4/10

Poor

30 Nov 2025

SONYA

Rooms are way too dark, no one was at the valet or front desk when I arrived (6pm). The two tvs in our room were in close proximity to each other so when you turned one on or off the other turned on or off. We had to sleep with one tv on both nights because of this. Also, the luggage trolleys need to be replaced.

Staff was helpful in responding to anything we needed (lamp/robe/water) but wouldn’t stay there again.

Leisure Family

8/10

Excellent

30 Nov 2025

Sandra

Staff was courteous. Room was well appointed and clean. The location is relatively convenient to the subway.

10/10

Exceptional

29 Nov 2025

Melissa

The room was very clean, staff were all very kind and helpful, and the common spaces of the hotel were all well-kept and very useful as someone working from the hotel.

Leisure Family

10/10

Exceptional

27 Nov 2025

Michael

Great location, room was big and comfortable. Staff is very friendly and helpful

Leisure Family_with_children

8/10

Excellent

24 Nov 2025

Gregory

staff was very kind and attentive . I will be back again

Business_and_leisure Self

8/10

Excellent

24 Nov 2025

Maria carla Gonzalez

Service was great! Area is walkable and safe day and night. Breakfast was supposed to be included, we paid for it, they give you a voucher per room of $25 and the only available menu is $32 so they always charge you, we are a couple so 1 item was not enough

Leisure Partner

4/10

Poor

24 Nov 2025

Andrea

The staff were nice and professional. The hotel on the other hand is old and the rooms are not well kept. For instance the carpet looked old and dirty although I'm sure it was vacuumed. The room had an extra vent that was blowing cold air despite us having the heat on. It looked like it was separate from the heating system. Not only that it was bringing in cold air it was noisy and it went on the whole time. The phone was not functional had to contact the front desk on my cell. There was no coffee in the room - we had to call services for it. (They only had decaf available.) I would not stay there again. Frustrating ...

Leisure Family

8/10

Excellent

24 Nov 2025

Henry

Very accommodating!

Business

10/10

Exceptional

24 Nov 2025

Jose

Very spacious room. Large Bathroom. Kitchenette area. Quiet Space and convenient area from GCT. Would stay again. Stayed for Business. Did not have breakfast so cannot comment on that aspect of accommodations.

Business

2/10

Poor

24 Nov 2025

Mark

Check your pricing before booking!!
The hotel adds an additional $50 per night to the total room cost to be paid on checkout. It’s in the small print.

They clearly do this to make the room more competitively priced when you search.

WiFi barely worked in the room. Breakfast is expensive and very average.

10/10

Exceptional

22 Nov 2025

Donna

The room had 2 full size beds with very clean and well made linens. There was also an adjacent sitting area with a large tv, couch, coffee bar with mini fridge and an updated bathroom. The front desk staff were very friendly.

Friends_and_family Family

10/10

Exceptional

18 Nov 2025

Haiwei

Most accommodating staff in the world.

Business Self

2/10

Poor

17 Nov 2025

Ingrid

Did not stay here. I booked for the incorrect date and within minutes tried to cancel and couldnt. I was even able to change the dates. I wouldve paid a fee but they denied me any type of option.

10/10

Exceptional

14 Nov 2025

Brittany

Amazing corner room view

Partner

10/10

Exceptional

12 Nov 2025

Thomas Richard

The room was clean and it came with daily bottles of water.

Leisure Partner

2/10

Poor

11 Nov 2025

Javier

Terrible experience at Lex 48, New York — Do not recommend this hotel

This was, without a doubt, one of the worst hotels I’ve stayed at in New York. On checkout day, I left my luggage at the front desk to pick up later. When I returned, one of my suitcases was missing. The staff had no control over stored luggage — they didn’t ask for any claim ticket, were rude, and seemed completely unbothered. After a long wait, an employee told me he had taken some suitcases to other rooms.

To find mine, the staff started opening occupied rooms, saying “no one’s here, let’s go in,” and even let me walk in to look through everything myself. It was shocking and unsafe. The way they entered rooms so casually showed that the hotel has zero security — anyone could access guests’ belongings without supervision.

The staff refused to take responsibility and even threatened not to return my things when I complained in the lobby about how poorly they handled the situation.

The facilities are also disappointing. They charge a $50 “resort fee” that makes no sense: only one elevator works, the gym is very poor, the bar is unpleasant, and the restaurant hostess — where you’re supposed to use a breakfast credit — was rude and refused to honor coupons. On top of that, I noticed the safe in my room had been tampered with.

I strongly advise against staying at Lex 48. The service is terrible, the facilities don’t justify the price, and the lack of security is alarming. There are many bett

Business_and_leisure

8/10

Excellent

09 Nov 2025

Joseph

Great value - large room not overly priced. Great amenities and location.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Prince

Very nice

10/10

Exceptional

05 Nov 2025

Stacy

Great location fantastic reception staff

10/10

Exceptional

03 Nov 2025

Kseniya

Clean, convenient location!

Leisure Partner

6/10

Pleasant

02 Nov 2025

Igor

The view was disappointing, definitely vary from the pictures vs reality. Clean bed sheets and towels room is tidy, small reception, bug polite and professional staff

Business Self

4/10

Poor

02 Nov 2025

Peter L

They don't clean the room . housekeeping no English no responding no next time

Leisure Family

6/10

Pleasant

01 Nov 2025

Jacqueline

The first time it was not. Needed repsir abd cleanlng. Moved to second room. Much bette

Business

6/10

Pleasant

01 Nov 2025

Yoni

Clean room, staff nice , breakfast was not happy with the deal
If two people are staying one night and you holding $600
Both people should get breakfast free
I had to use one voucher $25 split it with my fiance
I was supposed to pay $501 instead they took $509
I was like that's not right
$9 is nothing but holding $600 and not given to voucher for my fiance I'm upset and view was not nice looking back at the corner

Partner

10/10

Exceptional

29 Oct 2025

Thomas

We are upgraded to a suite! Clean hotel. Great location. Cognac resturant a plus.

Negative- we were hit with $57 “resort fee”.

Expedia claims all fees are included, but apparently they’re not.

Leisure Family

10/10

Exceptional

25 Oct 2025

Emily

The room was very clean and I had house keeping come and refresh everything daily. The dish washer was a tad bit dirty but it's New York so we ate out a lot and didn't need to was dishes so it didn't interfere with our stay. Overall this hotel hit every box for us! Definitely our new ho to spot!

Leisure Partner

10/10

Exceptional

24 Oct 2025

Anita

Wonderful Stay

Overall wonderful stay! My husband and I go to NYC often and this time decided to switch up neighborhoods and stay at 48Lex. Front desk as wonderful. And it didn't hurt we got a nice upgrade. The room was one of the bigger rooms we've had in the city. Super comfortable and wonderful view. We had a voucher for the breakfast which was delicious. Overall wonderful stay and would definitely stay again.

Partner

8/10

Excellent

21 Oct 2025

George

Very clean and nice, helpful staff

Leisure Family

8/10

Excellent

21 Oct 2025

Calvin

Self

4/10

Poor

19 Oct 2025

Katerra

Staff was kind. Area the hotel is in was great. The rooms are tiny and uncomfortable.Not sure if the square footage is accurate. Rooms were old and dirty. Bed felt broken. No hot water at 7a one morning of the stay. Black mold in bathroom shower. Would not stay again.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Geir

Excellent service and great location.

Business

10/10

Exceptional

13 Oct 2025

David

Very noce and clean rooms great location

Leisure Family

8/10

Excellent

13 Oct 2025

Amber

The room was spacious, quiet and pretty clean. The room description is a bit misleading. I had a premium king and the listing stated there was a coffee maker and bathrobes. Neither were present in my room. I actually choose where I book based on a coffee maker so that was a let down. The kettle and steep coffee aren't the same. Overall I was content with my stay.

Leisure Self

10/10

Exceptional

13 Oct 2025

Maureen

Excellent service from the second you check in to the last second you check out, Cognac restaurant has a delicious breakfast menu. Loved staying here with my little maltipoo. Such an easy not stress stay. 💜

Self

10/10

Exceptional

13 Oct 2025

Sharon

I was pleased with this hotel. The staff were friendly and helpful. I was pleasantly surprised with the voucher that I used for breakfast at Cognac restaurant. The breakfast was freshly prepared and good portion size. The room/suite was spacious and had a small kitchen that came in handy. The only inconvenience was that only one elevator was working. A long wait for elevators. I would stay here again.

Business_and_leisure Self

10/10

Exceptional

11 Oct 2025

Tammy

Staff was very friendly and the room was very clean.

Partner

4/10

Poor

08 Oct 2025

Ann

There was NO hot water. After a long day and night in NYC I think that would be an important amenity. Staff was indifferent during check-in and when I presented the issue regarding the hot water.

Business

4/10

Poor

01 Oct 2025

Inda

Not as pictured.

Not as pictured. The room was aged and worn. I had a larger room with a sitting area. The bathroom was not clean at all. Hairs on the toilet seat, and I did not want to take my shoes off to walk on the floors, which were so dirty. I was only there 2 nights and not spending much time in the room...Otherwise, I would have left.

Business

6/10

Pleasant

28 Sep 2025

Richard

It was ok

10/10

Exceptional

23 Sep 2025

Claudio

US Open NY Trip

Very well located for my US Open trip purpose! Nice clean hotel with friendly staff! I highly consider it again for next year!

Business

10/10

Exceptional

15 Sep 2025

Derek

great room size, staff was very helpful and in a very good area for sure. I’ll definitely be there again. Thank you!

Leisure Partner

8/10

Excellent

12 Sep 2025

Ryan

Great Location

I had a great experience. The hotel was located near everything I valued while I was in the city.

Business

6/10

Pleasant

09 Sep 2025

Jessica

Arrived morning after

6/10

Pleasant

09 Sep 2025

Bernard

Room was ok a bit small did not like after one night someone came into our room while we were gone we did not ask for the room to be cleaned .

10/10

Exceptional

07 Sep 2025

Katrena

I loved the room, the hotel restaurant & the staff...it all made for a great weekend trip for me and my friend...

Leisure Friends

10/10

Exceptional

06 Sep 2025

Kakha

Convenient

8/10

Excellent

31 Aug 2025

Cole

Solid cheaper hotel option still near the heart of midtown.

Leisure Family

8/10

Excellent

31 Aug 2025

Denise

It was a nice room I only wish they had a freezer in the fridge.

Leisure Family

2/10

Poor

30 Aug 2025

Nalie

The room and building itself was nice. What I didn’t like was how the charges weren’t very known, for example my receipt said $100 was to be paid on the property because it was an $100 resort fee. I ended up paying $300 and about another $57 per person fee as well which I didn’t see stated. Along with that the breakfast was not worth it because both people were not able to use the breakfast voucher since it only account for $25. Another thing was despite the money I paid I still was not given any cleaning service. Normally in previous hotels that I’ve stayed in, there are cleaners who come in daily to restock on anything and make the bed or give new towels. I’m not expecting treatment and to be spoiled with anything extra. I was just assuming that would be given because at cheaper hotels I would be given that service. Along with that I had a picture frame left in the room after checkout. I completely understand that I’m at fault for leaving that, but I called to let the receptionist know exactly where it is. I got word that a note was put down and I would be contacted by the house keeping manager later on in the day. I was infact not contacted by anyone and just sent my final bill. I think this hotel just needs to be more upfront about what charges are going to be made beforehand.

10/10

Exceptional

27 Aug 2025

ELIZMA

I had a wonderful experience at Hotel 48LEX New York. The room was clean and comfortable, and the staff was friendly and helpful. The location was perfect, with easy access to all. I really enjoyed the food. Overall, it was a great stay, and I would definitely come back!

Business_and_leisure Self

4/10

Poor

26 Aug 2025

GAMALIEL

I stayed at this hotel over the weekend and was completely disappointed. For a place rated four and a half stars, the experience was far from what you would expect. The rooms are overpriced, outdated, and in urgent need of renovation. The check-in service was unprofessional and frustrating, and the overall level of service was practically nonexistent. For the cost, I expected much more value and comfort. Unfortunately, I cannot recommend this hotel

Leisure Self

6/10

Pleasant

25 Aug 2025

Kelly

We had an issue with our reservation that I dont know if it was expedia or the hotel, but I reserved a room with Queen bed on a weekend we were moving my daughter to student housing next door to hotel. There was a date mix up with her school after we had made our reservation which caused us to need a room with two beds instead of one. I called the hotel, who told me to call expeda since I booked with them. I called Expedia two weeks before our reservation and asked them if I could upgrade our room to a room with two double beds or a room with a pull out couch and I would be willing to pay the upgrade, Customer service then spoke to the hotel, and they assured me that we would have 2 beds to accomidate 3 adults, instead of one bed to accomidate 2 adults. When I checked in the font desk acted like that conversation never happened, even though expedia did have the conversation recoreded with the hotel. We also did not recieve any of the VIP perks offered on the Expedia listing ($30 in credit for food and bev, they only offered $25 after paying 50 resort fee) They did finally find us a roll away bed, which was not ideal, but worked in a pinch, luckily the room accomidated the bed in the kitchen area. The hotel did leave a bottle of champage and macroons in our room with a nice note for our Anniversary, and that was a nice touch. Overall it was an ok stay, but I was very annoyed with the sitation at check in after making sure two weeks prior we would not have that issue.

Business Family

6/10

Pleasant

24 Aug 2025

Jeanette

Dirty glass in our room beside the bed, alarm clock did not work at all.

Partner

10/10

Exceptional

19 Aug 2025

Sylvain

Great place