Pestana Park Avenue

10/10

Exceptional

19 Jul 2026

Myron

Our stay was great! The room was clean, and the staff were very helpful. The only problem was the parking. When booking this room with Expedia it said there was on site parking. That is not true. They have a parking garage across the road that cost $50 every time you remove your car.

Family

10/10

Exceptional

17 Jul 2026

Liam

The Pestana is a great budget option in New York near Grand Central. The staff were friendly and helpful, the room was clean, and I appreciated the sachets of lavender they left on the bed. I'd definitely stay here again, as I travel a lot and hotel prices add up! :)

Self

10/10

Exceptional

04 Jul 2026

santiago michael

Good size queen bed room. Free fresh coffee and pastries and very nice front staff. Centrally located.

Partner

8/10

Excellent

04 Jul 2026

Ian

The room was clean but rather small (which I was aware of before my stay). Complimentary coffee etc was a nice gesture in the area behind reception but it was a shame that the coffeee machine was out of action for two days of my four day stay. The hotel is in a good position for the Grand Central railway station and Times Square is oinly a 20 minute walk away.

Self

10/10

Exceptional

03 Jul 2026

Robert

We had a great stay, highly recommended

Partner

10/10

Exceptional

29 Jun 2026

Iris

Excellent, I recommend them 100%.

2/10

Poor

28 Jun 2026

Maninderjit

Air conditioning not working

Partner

10/10

Exceptional

26 Jun 2026

Stephanie

Great location! Really central to so many areas of the city. Also, in a much quieter spot.

Self

10/10

Exceptional

20 Jun 2026

Jean

Nice for couples. Very close to grand central and plenty of restaurants in walking distance. Checking in seemed to take a while but the staff handled it well. I would definitely stay there again. Cozy room.

Partner

10/10

Exceptional

08 Jun 2026

Carla

We really enjoyed this adorable little hotel. Room was tiny, but clean and well-kept! Great price for the location and staff was wonderful. Will definitely stay here again.

Friends

6/10

Pleasant

06 Jun 2026

Tina

Staff was great, room clean. The room was tiny and SUPER noisy. The fan was unbelievably loud. The only way for it to be quiet was to turn off the ac (a non negotionable on 90 degree days). For a 4 star rated hotel and for the price it was a little bit frustrating.

Partner

10/10

Exceptional

29 May 2026

Tara

We loved it here!

Partner

6/10

Pleasant

25 May 2026

Kyrie

Central location near Grand Central. Clean, no frills. “Cabins” for two people are comically small.

Friends_and_family Family

8/10

Excellent

24 May 2026

WALTER

missing places to store luggage.

10/10

Exceptional

18 May 2026

Kristie

Very clean, tastefully decorated. Rooms were on the small size, but well designed, offering lots of amenities. The beds were extremely comfortable, side tables were designed to accommodate charging of electronics equally on both sides of the bed; good lighting for reading, excellent tv, water and espresso machine. Our room was on the 15th floor and very quiet. Also, on the main floor, they had water, teas, a sophisticated coffee machine and fresh fruit available at all times. In the morning they had bagels. They also had a lovely outside patio with tables. The location is excellent for sightseeing and surrounded by excellent selection of restaurants and coffee shops. Highly recommend this hotel and will stay there again when I visit NYC

Partner

8/10

Excellent

12 May 2026

Krishna

Great location and friendly staff nice reception in kitchen area
room/ bathroom are a little dated and unfortunately my shower was very weak and water was not hot

Self

10/10

Exceptional

06 May 2026

Tabitha

The staff was amazing!

Self

10/10

Exceptional

03 May 2026

Emily

Staff was very friendly!

Self

10/10

Exceptional

28 Apr 2026

Michele

Very friendly staff. Clean and updated rooms made for a comfortable stay.

10/10

Exceptional

27 Apr 2026

Joshua

Clean room, friendly staff, great location and appreciated the complementary water and coffee.

Self

10/10

Exceptional

14 Apr 2026

Joshua

Clean room, great room layout, friendly staff, appreciated the water and coffee always available. Highly recommend.

Self

10/10

Exceptional

14 Apr 2026

Jonathan

I had a very good stay at Pestana Hotel. The room was on the smaller side, but it was well-equipped with all the necessary amenities, so it never felt inconvenient.

The highlight of the stay was definitely the location—it made everything easily accessible and added a lot to the overall experience. I also really appreciated the coffee machine in the cafeteria; the coffee was excellent and a great way to start the day.

The staff was friendly and welcoming, which made the stay even more enjoyable.

Overall, a comfortable and convenient option that I would happily recommend, especially for its locati

Partner

10/10

Exceptional

07 Apr 2026

Alejandro

The best

Partner

10/10

Exceptional

06 Apr 2026

Karen E

Lovely boutique hotel just a few blocks from Grand Central. Area is relatively quiet with so many shops and eateries near by.

The property is small with just a few rooms on each floor. The elevators are super fast and require key access. It feels very safe.

The rooms are tiny - and yet well appointed, clean and very nice. Loved having plenty of places to plug in devices. Appreciated having a steamer in the room. Great for couples, mom/daughter adventures or singles.

Highly recommended.

Partner

10/10

Exceptional

05 Apr 2026

Helen

Parking was available, staff was amazing, easy access to transportation

Partner

10/10

Exceptional

01 Apr 2026

PC

room was perfect for the night.

10/10

Exceptional

01 Apr 2026

James

The rooms are small but extremely clean, modern and functional for what is needed for a stay in NYC. They were always clean and tidy and the front desk staff were fantastic extra shout out to Carlos as well for helping us so much.

Rooms are also extremely quiet for being in the center of New York and we had no trouble sleeping.

It would be a pleasure to stay again and I’m sure we will be very soon!

Thank you.

Partner

10/10

Exceptional

31 Mar 2026

JESSICA

Room was on the larger side for NYC. Daily housekeeping is the norm. Great little continental breakfast. The staff was so friendly and helpful. A great place to stay!!

Business

10/10

Exceptional

29 Mar 2026

Vic

What really made our stay worth while was Carlos and Ricardo (Weekend FD). They were both truly extraordinary and really represented Pestana in the very best way...

They were able to balance both a professional and personal tone with every interaction with them. Both very welcoming and willing to share their knowledge of the surrounding area.

I apologize for not catching their names but the FD team on 3/2 during our checkout was also very professional and appreciated their hand-holding with the checkout experience. Really enjoyed Pestana Park and looking forward to a return..
Best,
VG

Partner

10/10

Exceptional

29 Mar 2026

Lauren

Great hotel

10/10

Exceptional

24 Mar 2026

Kathryn

Would 100% stay here again. They are accomodating, clean, have good coffee and croissant, excellent hospitality, and access to reduced cost parking. Good HVAC, spacious one bedroom studio suite, safe environment. I forgot to print a presentation and to bring my toothbrush, both were easily taken care of by their accessible and polite staff.

Self

10/10

Exceptional

24 Mar 2026

Mayra

I love how close this hotel was to everything. I was able to walk around or take a subway at grand central station which is a few minutes walking distance. The staff was friendly, they had snacks downstairs and my room was cleaned everyday which I appreciated a lot. I would definitely stay here again!

Self

10/10

Exceptional

23 Mar 2026

Cindy

Rooms were very very small. Fine for 1 night two people. Price was very good. Location great.

Partner

8/10

Excellent

19 Mar 2026

Katherine

The staff was excellent in service and everything was exactly how they explained everything would be and were very up front on any charges beforehand.

Self

10/10

Exceptional

17 Mar 2026

Joseph

Nice room, great location, friendly staff.

Self

10/10

Exceptional

05 Mar 2026

Peter

We were happy staying at this hotel.

Partner

10/10

Exceptional

27 Feb 2026

Rachel

We loved our room, clean and spacious for NYC

8/10

Excellent

26 Feb 2026

Julie

Great staff, great hotel in great location. No parking included but you do get a discount across the street at a garage.

Partner

10/10

Exceptional

25 Feb 2026

Roy

The room was quaint, clean, with a great view. The staff was very friendly always ensuring our stay to be satisfactory.

Partner

10/10

Exceptional

21 Feb 2026

Shane

The staff were so kind and friendly. The rooms were cozy and clean. The 24/7 coffee service was a treat as well. We would stay there again for sure!

Partner

10/10

Exceptional

21 Feb 2026

Valeria

the room was

10/10

Exceptional

17 Feb 2026

MARY

What a DELIGHTFUL hotel! The staff was amazing, the room was well-appointed, clean, and quiet, and the location cannot be beat for proximity to transportation / Grand Central Station. Daily breakfast has no-mess bagels and a great on-demand espresso / coffee machine. This is my new go-to in NYC.

Business

10/10

Exceptional

15 Feb 2026

Vincent

Staff is excellent. Room very clean. Could have been better lit. Also, rooms are small but efficient and easy perfect for an overnight stay. Would stay there again and recommend to anyone considering it.

8/10

Excellent

12 Feb 2026

Laura

Everything was fine

Leisure Partner

10/10

Exceptional

08 Feb 2026

samuel

Great stay

10/10

Exceptional

05 Feb 2026

Kristin

I highly recommend the Pestana. The staff was so kind and the accommodations were fantastic. The staff was so kind to my parents and me - thank you! The room was so clean and quiet. It was very comfortable.

For folks staying at the Pestana: the location is ideal as it is a walk away from Grand Central.

Leisure Family

8/10

Excellent

04 Feb 2026

Mary

Very clean. Staff professional, friendly and helpful. Rooms are small but that’s to be expected in New York. The one thing I thought needed a bit of attention were the amenities. No tissues in the room, for example. For the cost you’d think tissues wouldn’t be that big of a deal to provide.

4/10

Poor

26 Jan 2026

Salvatore

There was a loud motor that keep turning on and off every tens minutes it would turn on and run for ten-fifteen minutes

Business Self

6/10

Pleasant

21 Jan 2026

DANIEL

Hotel was nice, but heating wasn’t working in room.

Business

2/10

Poor

20 Jan 2026

Tiberiu

I have been travelling for over 50 years all over the world. THis was the smallest room I have ever booked. Hanging a jacket and taking a shower was a real chore.

Business Self

10/10

Exceptional

18 Jan 2026

Vinicius

This is a great boutique hotel. Service is amazing, location is perfect and the price is right. You can’t go wrong!

Business

10/10

Exceptional

18 Jan 2026

Benjamin

Staff was super polite and welcoming, did there best to allow us to check in early and help stay comfortable since we arrived early, highly recommend.

Partner

10/10

Exceptional

12 Jan 2026

Vinicius

Great hotel, friendly staff and very comfortable rooms. ,

Business

10/10

Exceptional

11 Jan 2026

Kevin

Great location. Super friendly staff that was always there to greet us and help us with anything we needed. Rooms and the rest of the hotel were all very clean and well maintained. The rooms are small, but typical for NYC. If you’re expecting a bigger room you should also expect that you’re paying much more.

Leisure Friends

10/10

Exceptional

09 Jan 2026

Michael

Clean rooms

Business Self

10/10

Exceptional

07 Jan 2026

Dionysia

Amazing!

Leisure Partner

8/10

Excellent

23 Dec 2025

Darrell

The room was clean and staff was very courteous.

Partner

10/10

Exceptional

21 Dec 2025

Siamara

The staff was very friendly and helpful, the room was clean, and the bed was comfortable. A great place to stay for a quick 1 night trip to NYC!

Partner

8/10

Excellent

21 Dec 2025

Shai

Good location. Staff was polite.
Quiet room but very small

Business

10/10

Exceptional

13 Dec 2025

Marquell

Beautiful view. Clean room.

Leisure Partner

8/10

Excellent

27 Nov 2025

Kelly

Room was clean, the staff were helpful and courteous (volunteered information on how I could get discounted rates for the metropolitan museum). The room was indeed smaller than what the photos make them out to be, but we were completely fine with that. There was no wasted space, essentially.

The only problem I had was that both the sink and the shower were clogged. As soon as I run the water, there would be a big puddle within seconds. It also did not help that the floor for the shower wasn’t even and sort of caved in a bit like an upside down umbrella, so the entire shower floor was one big puddle.

Leisure Partner

8/10

Excellent

20 Nov 2025

Lisa

Staff great, rooms small and quaint, very clean. Breakfast a plus and access to small kitchen, water and microwave a definite plus!

10/10

Exceptional

16 Nov 2025

Valerie

Love this hotel!! Friendly staff, cozy rooms, nice location. Would definitely return. They book up pretty quickly, so you would need to plan in advance.

Leisure Self

10/10

Exceptional

16 Nov 2025

James

Staff was great! Clean room and quiet location

Leisure Partner

10/10

Exceptional

16 Nov 2025

Marcelle

Clean room. Quiet inside hotel. Free snacks! Staff were friendly and helpful

Friends_and_family Friends

10/10

Exceptional

11 Nov 2025

Leanna

Cozy room, excellent and friendly staff, great coffee (and I am picky about coffee!) and delicious bagels, very quiet for NYC, basically this is my new favorite hotel here. Totally recommend!

Business Self

10/10

Exceptional

10 Nov 2025

barbara

Staff was exceptional, the room super clean. True “Southern Hospitality” in the heart of NYC

10/10

Exceptional

10 Nov 2025

Shana

Great

Partner

10/10

Exceptional

07 Nov 2025

Boya

Second time staying, great location. Very clean and quiet hotel, super friendly staff

Business Self

8/10

Excellent

03 Nov 2025

Karina

Really friendly staff, each member of staff always greeted me kindly and with a smile. The hotel felt safe and almost like we were a big family.
Only downside was the lighting in the room wasn’t great and there was no bell man.

10/10

Exceptional

01 Nov 2025

Evan

This was my second stay here. The staff is wonderful, and while small, the rooms are excellent and clean. I love the 24-hour access to filtered water and coffee/espresso as well. This is my go-to for business stays in Murray Hill.

Business Self

10/10

Exceptional

01 Nov 2025

Michael

Great location, friendly staff. Clean & quiet (thanks to the \"white noise\" of the HVAC. Wish there was more horizontal space for placing two travel bags.

10/10

Exceptional

28 Oct 2025

Bryan

Clean, safe, friendly

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Ruby

Our stay at the Pestana Park Avenue hotel was wonderful! We stayed for 5 nights and found the hotel a fantastic base to explore New York. The room was spotless and the staff were very helpful.

Leisure Partner

4/10

Poor

18 Oct 2025

Wiam

Great location and cute hotel, though the furniture could use better upkeep and the front desk staff more training. Overall, the stay didn’t quite meet expectations.

Leisure Friends

10/10

Exceptional

17 Oct 2025

Dawn

Amanda at the concierge desk is a wonderful person. She along with the rest of the staff are accommodating, welcoming, and kind people. The hotel is clean, parking is convenient across the street, located just a short walk to Times Square, lots of eateries and Bryant Park is just around the corner for a good cup of Joe in the park.

Business

10/10

Exceptional

16 Oct 2025

Kyle

We chose Pestana Park Avenue based on the great reviews and it absolutely did not disappoint! From the moment we arrived, the staff were so welcoming and friendly and the hotel lobby was stylish and inviting, creating a great fist impression. We had travelled all the way from Scotland to celebrate our wedding anniversary and were greeted with a lovely surprise in our room — such a thoughtful touch that we truly appreciated, thank you!

Our room was spotless and although compact, it was very comfortable and had everything we needed. The location is fantastic — just a 5-minute walk to Grand Central Station, with plenty of great dining options nearby. The Midtown East/Murray Hill area felt very safe, even when walking around at night.

We thoroughly enjoyed our stay and would definitely choose Pestana Park Avenue again when we return to New York. Thank you for an amazing experience

Leisure Partner

4/10

Poor

14 Oct 2025

Christina

Very small rooms compounded by bulky bed and inefficient room layout. Really was not great value vs. other hotels nearby.

On the positive side, rooms were very clean, water pressure was very strong, nice little cafeteria area with 24/7 coffee, tea and hot water on the ground floor. Close to Grand Central.

10/10

Exceptional

13 Oct 2025

Melita

I did not use parking. Staff was very friendly and helpful
Rooms were quiet

Leisure Family_with_children

10/10

Exceptional

13 Oct 2025

Laura

Amazing shower!!!! Best ever! Great bed and aoooo clean!!!

Leisure Self

10/10

Exceptional

13 Oct 2025

Clinton

The Pestana at Park Avenue was fantastic. It is in a great location with Grand Central Station only 3 blocks away. The property was clean and in good shape. My wife and I would recommend this hotel for many reasons, but most of all for how quiet it was.

Leisure Family

10/10

Exceptional

12 Oct 2025

Ernesto

Everything was fine!

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Evan

My room was very small but super clean, and the hotel location was perfect. The staff was very welcoming and helpful as well.

10/10

Exceptional

08 Oct 2025

Krishna

Great location and lovely staff and kitchen/ snack area

Business_and_leisure Self

8/10

Excellent

03 Oct 2025

Teresa

Pretty darn good

The staff was amazing, the croissants were delicious, the shower was the perfect temperature and the bed was comfortable! I only have 2 complaints, which is why this is 4 star instead of 5. 1) The conditioner in the shower is awful. Cheap Pantene is 10x better than the stuff they’re using. 2) It’s noisy. This can be solved by the guest bringing inexpensive silicone ear plugs from Walmart. But when I tell you it’s noisy, it isn’t just the lack of insulation to dampen NYC noise, but they also have no stripping around the room doors, so you end up hearing everything from the room next door. When I can hear them (clearly) scan their key card, you know it could be approved.
But on Fridays, the have fresh-squeezed OJ, chocolates and some sort of event in the afternoon. (I couldn’t attend). They also gave a huge complimentary bottle of water and credits to use toward the mini-bar, so I never had to wander around NYC thirsty. It was a wonderful perk. It is also so close to Grand Central and Time Square. If you can cancel out the noise, it’s definitely worth a stay!

Business

10/10

Exceptional

02 Oct 2025

Michele Miller

My room wasn’t ready at 3 but the staff was wonderful and understanding plus there was a nice outside patio to wait. Great place to stay and super convenient to everything.

Leisure Self

10/10

Exceptional

30 Sep 2025

John

Excellent

10/10

Exceptional

28 Sep 2025

Monique

Clean and safe

Leisure Partner

10/10

Exceptional

21 Sep 2025

Judit

Staff extremely professional and accommodating

10/10

Exceptional

21 Sep 2025

Julia

Me and my daughter had a great stay. Very convenient and comfortable for attending an event in the city. Friendly staff and extra plus, Ray let us leave our bags for the day before taking the train back!

Leisure Family

6/10

Pleasant

18 Sep 2025

Carolina

Check in took a long time, but it was NYFW so I understand… either way, the staff was kind and friendly.

10/10

Exceptional

13 Sep 2025

BRENDA

Beautiful Boutique hotel stay

The room was cute and quaint and perfect for solo traveling. I was allowed to get free items from the mini-bar, had Voss water and Nespresso as complimentary drinks in room, croissants for breakfast, and the staff were exceptionally nice, welcoming and accommodating. For a boutique hotel, this was perfect and I would recommend this to anyone. I cannot wait to return. No complaints - perfectly situated within walking distance to most places in NYC and it was just amazing.

Self

10/10

Exceptional

07 Sep 2025

Craig

This is a great hotel for people, looking for convenience and new construction and cleanliness in New York City. The rooms are very small, but everything is new and everything works. And you’re so close to Grand Central terminal and everything around it we love the staff. And everything was meticulous.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Donna

Friendly staff, quiet, comfortable rooms

Business Self

6/10

Pleasant

01 Sep 2025

Kyle

Booked 2 rooms for 1 night with 4 guest but one of the room’s (2001) conditioner didn’t work at all but lucky the night temperature was not to terrible. Overall all rooms more likely compact sized, clean, friendly staff but no good view

Leisure Family

10/10

Exceptional

01 Sep 2025

Mate

Lovely Spot!

Lovely cozy hotel room that served as a base for our NY adventures.

Partner

10/10

Exceptional

31 Aug 2025

Elizabeth

Staff was great. Self parking across street. Nice hotel!

Leisure Partner

10/10

Exceptional

15 Aug 2025

Andrea

The front desk staff were very friendly, the room was clean and spacious.

Business

10/10

Exceptional

13 Aug 2025

Boya

Super clean room and one of best service in town

Business Self

8/10

Excellent

13 Aug 2025

Sheila

Rooms are carefully appointed but very small. It's a place to sleep comfortably after a day of being out. The location is excellent and the staff consistently friendly.

Leisure Partner