Name: Hampton Inn New York Times Square
Address: 150 W 48th Street, New York, 10017, US

8/10

Excellent

24 Jul 2026

Sandra Maiden

The rooms were tiny. No full ironing board, the small refrigerator door would not close, had to lift up to close, cabinets microwave and refrigerator were in, were hard to open and close. We had to go thru an extra dpor to get to our room.Doors very heavy to pull open. Most irritating was the air conditioning was very loud, so we had to turn tv up louder, not good for an already small room. But customer service was good, let luggage stay in holding area no charge.

10/10

Exceptional

24 Jul 2026

Luis and Esperanza

best staff ever

8/10

Excellent

22 Jul 2026

John

Nice hotel on Times Square. We definitely stay there again.

8/10

Excellent

22 Jul 2026

Chelsea

Great hotel but the elevator situation is less than ideal

6/10

Pleasant

22 Jul 2026

Catherine

The rooms are a good size and quiet, great location to times square and theatre district, staff are lovely, beds super comfy and handy 'shop' in the lobby. Unfortunately the lifts are a nightmare, everyone was complaining, breakfast the most chaotic I have ever come across - more like a scrum for food with people standing about eating with no where to sit. It's a free for all, I gave up and despite paying for breakfast didn't get anything. Sadly I wouldn't stay again, such a shame.

Self

8/10

Excellent

21 Jul 2026

Courtney

Perfect location…Had a great stay!

Friends_and_family Friends

10/10

Exceptional

21 Jul 2026

Lisa

Great location, very clean.

Self

6/10

Pleasant

21 Jul 2026

Shoshana

The bed was lovely but the walls were barely a foot away from the bed on all sides. We also had to wait over 20 mins at the front desk to check in.

Partner

10/10

Exceptional

20 Jul 2026

Unique

The hotel lobby was being renovated.

Friends

8/10

Excellent

20 Jul 2026

Behaim

The staff of this hotel is the best part, the room are super small and the elevador are a nightmare. It don’t have any place to wait for a taxi or uber ,

Partner

10/10

Exceptional

20 Jul 2026

Valerie

Hotel was in a perfect location and had amazing breakfast. Long wait for elevator however we were very satisfied

Family_with_children

4/10

Poor

20 Jul 2026

Richard

Staff that we encountered were friendly and professional. The elevator system is the most ridiculous I've ever experienced. Our room had unfleshed toilet paper in it when we arrived. Our room slept four but the rooms are so cramped there is no room for your luggage and only a small shelving unit to house your clothes, which is big enough for one guest, not four. So we lived out of our suitcases and had to maneuver around them. The water pressure in the shower was low (by my standards) and the sink was about the size of the one on the airplane that got us there. I think the room would have been better if there were less people in it. On the good side, the location was great and close to everything we wanted to do and it was clean.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Saaran

Comfortable and safe stay.

Partner

10/10

Exceptional

20 Jul 2026

Moira

Clean and secure. Staff was friendly and helpful. We highly recommend this property and will choose this location again.

Family

10/10

Exceptional

20 Jul 2026

NidiaAlvarez

It was clean and very nice! Super easy to get there and is pretty close to everywhere! Very nice!

Partner

10/10

Exceptional

20 Jul 2026

Brian

So clean and comfortable

Family_with_children

8/10

Excellent

20 Jul 2026

Minesh

Small but expected in mid town Manhattan

Family

10/10

Exceptional

19 Jul 2026

Jennifer

The rooms were very clean . Small but modern and functional. Had an issue with our AC not cooling properly and they were there within 20 minutes to fix it . The staff were very accommodating. Will store luggage before and even after check out which was great to allow us to go out and about and not have to worry about out bringing our luggage everywhere . The building at night was exceptionally quiet despite being in the heart of everything. Arranged a flat fee SUV for the 5 of us back to the airport . The breakfast although very crowded, always had plenty of options , from waffles to eggs , bacon , sausage , parfaits and more . Many complained of the elevators but we only had a line up one time when others were checking out . Other than that , very quick . There are some Reno’s being completed in lobby but didn’t affect anything . You can go downstairs from the lobby and there is a seating area and coffee / tea and a bathroom of waiting to check in or to leave.
Great location that allowed us to walk to Times Square, the theatres and the hop on / hop off bus tours . Also had a deli, pizza place , variety store and ice cream store directly across the road which was very convenient!
Would definitely stay here again should we return to NYC in the future !

Friends

10/10

Exceptional

19 Jul 2026

Kara

It was clean and comfortable. The staff was very helpful with keeping our bags before and after checkout. Also helpful getting a ride to the airport.

Friends

10/10

Exceptional

19 Jul 2026

Jessica

Very clean and nice staff

8/10

Excellent

18 Jul 2026

Alondra

It was a very good stay. The breakfast was very tasty and had a lot of variety. I would definitely stay again.

Partner

8/10

Excellent

18 Jul 2026

Linda

The property is ideally located
. Breakfast was good. Room was a bit small. Elevators were a disaster. Had to wait 15 minutes in the morning. Staff was attentive. Bar had an outstanding view.

Friends

10/10

Exceptional

18 Jul 2026

Amy

Good location. Clean rooms. Elevators took forever tho.

Self

2/10

Poor

18 Jul 2026

Robert

Rooms didn’t cool down very much and we woke up to bites on our back and the staff didn’t seem to care

Partner

10/10

Exceptional

18 Jul 2026

Patty

Excellent

Friends

8/10

Excellent

18 Jul 2026

Maurice

Property was clean but the AC doesn’t get cold or maybe it was just my room. A few maintenance things that’s fixable. Other than that it was comfy enough to stay in for the time.

Family_with_children

10/10

Exceptional

17 Jul 2026

Rosemarie

Short stay in New York. Was wonderful

Friends

10/10

Exceptional

17 Jul 2026

Diego

Muy bien ubicado

Family

10/10

Exceptional

17 Jul 2026

June

Great stay

Friends

10/10

Exceptional

17 Jul 2026

Iori

There was no shampoo in my room, so I had to ask for it, but everyone was very friendly and helpful.

Friends

10/10

Exceptional

17 Jul 2026

ROBERT

Room was clean staff were helpful. Aircon a bit on the noisy side don’t expect a quiet room to sleep in but if you have walked enough you will sleep through anything.

Partner

10/10

Exceptional

16 Jul 2026

Rose

I actually left the hotel our first time in times square friendly people.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Marisol

Clean room

Family

10/10

Exceptional

16 Jul 2026

Rachael

Great location and price. Very clean and a great breakfast

Partner

10/10

Exceptional

16 Jul 2026

Ismail

Great location, good price, and well maintained hotel. We really enjoyed staying here. Staff was also very helpful and friendly.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Prakash

Thank you for great hospitality.

Self

10/10

Exceptional

15 Jul 2026

Judy

Great room and breakfast

Self

8/10

Excellent

15 Jul 2026

Bob

Close to 7th Ave and Times Square activities. Room was modern and clean, but NYC size - smallish. Good breakfast included.

Family

8/10

Excellent

14 Jul 2026

Daphne

This is the 1st time at this Hotel and it was nice. The Only situation was Understanding the Elevator. The guy at the desk fail to explain how to use but I learned how it worked and All was well. My Room was great and Breakfast was Excellent. Overall my stay was great. Will go back next time I’m in NYC!

Self

10/10

Exceptional

14 Jul 2026

Kandice

Clean room great location .. offers breakfast that was good. They also have a rooftop bar and too spacious for New York

Friends

4/10

Poor

14 Jul 2026

Kathleen

Small rooms even by NYC standards. Extremely dated room. Rude bell captain and unhelpful doorman. Under construction in the lobby. No space in the bathroom for any personal toiletries or clothes after a shower. Tiny elevators. Would not ever stay there again.

Family

10/10

Exceptional

14 Jul 2026

Alan

Breakfast was hot and had a great selection!!! Rooms were larger than expected for a Times Square hotel. Great location and will be back. Thank you!!!!

Friends_and_family Family

8/10

Excellent

14 Jul 2026

Matthew

Room was nice and clean. Elevators were safe and efficient. Breakfast was a full meal, not just continental. Only downside was the a/c in the room didn’t regulate temperature well and it would go on and off constantly.

Self

10/10

Exceptional

14 Jul 2026

Fern

I did enjoy the hotel, but I booked a city view room and got a room looking at other buildings air conditioning units. I have they should not sale city view when it's not available. I was able to change rooms and got a street view. The room was a nice size for New York. The breakfast was good. I will book again.

Family

8/10

Excellent

14 Jul 2026

Charday

Nice hotel in the middle of Times Square

10/10

Exceptional

13 Jul 2026

Brian

Very friendly front desk staff; clean (tiny) room; elevator waits are long during peak times; lobby size reduced due to remodeling.

Self

6/10

Pleasant

13 Jul 2026

Joseph

The AC unit did not cool the room properly which was crazy because the room was so small. The best part was the location.

Partner

4/10

Poor

12 Jul 2026

Rebecca

There were what appeared to be bedbugs in my room. I took the bug I found on my room and was moved to another room with the promise that the manager would follow up with me. Never received a follow up. On my other room the shower was plugged. Waited for around 40 minutes to get service so I can finally shower. Wanted to stay an extra day and the price given was way higher than what I found in hotels.com. No real customer service by the front desk at that time, only “I’m sorry”. Even after telling them that I was bitten during my sleep. I tried several times to contact the front desk from the room and only once it was answered. Breakfast buffet was ok but busy, however, the workers at the buffet were really nice, helpful, and friendly. The bar at the top was not the best. I ordered cosmopolitan and that was the least it tasted plus it cost me $24. It was the worst and most expensive cosmo I have ever had.

Self

6/10

Pleasant

12 Jul 2026

Rebecca

The location was good if you want to be in Time Square. My bed had what appeared to be a bed bug. I got bit by something in that bed. I took that animal to the front desk and was told that I was going to get a call by the manager the next day. That never happened. I was moved to another room and the shower was plugged. I never received any follow up from the manager ever. I tried calling the front desk and only once received an answer. I asked for late checkout and the lady straight up told me no. Was expecting for a better customer service. That was disappointing.

Self

6/10

Pleasant

12 Jul 2026

Suzanne

Great location
Room was really spacious for NY
Appreciate that they offer a fridge and microwave and safe.
Very clean
I don't recommend the breakfast
My problem was that the air con was really loud, starting back up every 10 min
The noise deprived me of a much needed rest.
Relocated to a different room, noise just as bad, it's like having a washing machine go off every 10 min.
Third room was also noisy, we opted for turning off air con in room. No longer the noise, instead sweltering in the heat, late 20s outside.
Reception was a mixed bag, one of the attendees was in fact a smart arse who seemed to be quite amused that I had to waste a good amount of time trying to source a quiet room.
One of the reception males was amazing.
I like the lift card service, keeps everyone safe.
I wouldn't stay here again

Self

8/10

Excellent

12 Jul 2026

Samia

Love the room’s interior and cozy vibe. The breakfast is fair. I wish they offer turkey sausages for those who don’t eat pork. Would return again.

Self

10/10

Exceptional

12 Jul 2026

Denise M

This hotel had great location. The staff the was friendly, informative, and very helpful..
But highly recommend due to the location and the price we were able to walk or take the subway anywhere we wanted to go.

Friends

10/10

Exceptional

11 Jul 2026

Jose

Clean and well. I can't complain. B

10/10

Exceptional

11 Jul 2026

Margaret

The room was clean

8/10

Excellent

11 Jul 2026

Jay

Great location

Partner

10/10

Exceptional

11 Jul 2026

Penny

Had a problem with our room the first night, spoke to a very nice young lady at the front desk who immediately got us a different room that was wonderful. Very grateful for their assistance.

Partner

10/10

Exceptional

11 Jul 2026

Kenny

Great service and clean hotel.

Self

10/10

Exceptional

11 Jul 2026

Antonique

Great

Self

10/10

Exceptional

11 Jul 2026

Dalanie

Room on the smaller side but great hotel

Friends

8/10

Excellent

11 Jul 2026

Zachariah

Excellent stay overall. Rooms are a bit small, but if your solo, not an issue. The breakfast was awesome...period! Elevators are super busy for an hour or so around check in/out, but just plan accordingly. Bar was gorgeous with very unique, delicious drinks. Just a little pricey, but if you stick to only 1 or 2 drinks, you won't break the bank.

Family

10/10

Exceptional

11 Jul 2026

Emily

The room was fairly clean, and the staff was super helpful. Breakfast was okay. but overall great hotel

10/10

Exceptional

11 Jul 2026

Julyan

Low Price

Friends

10/10

Exceptional

11 Jul 2026

Jose Daniel

Está en una zona muy accesible y muy céntrica a lo que yo buscaba, en verdad muy recomendable , el pequeño frigobar necesita más frío para que lo que se guarda ahí como cerveza o aguas, estén en mejor condicion, de ahí en fuera, muy bien.

Partner

8/10

Excellent

11 Jul 2026

Tonya

Clean rooms, great location

Partner

8/10

Excellent

11 Jul 2026

Giselle

Really good room didn’t like the double door. Neighbor smoked a lot.

6/10

Pleasant

11 Jul 2026

Shandi

The room was very small but we made it work and you are only sleeping in it technically. The AC was not working and we were there on the hottest weekend so that sucked. Other than that it was great!!

Family_with_children

10/10

Exceptional

10 Jul 2026

Lori

Amazing as always! Thanks Hampton! We enjoyed our stay tremendously!!!!

Partner

8/10

Excellent

10 Jul 2026

Victoria

The room was clean but very very small (think suitcases in bathroom for storage)

Housekeeping only once in 4 days

Breakfast good. Lifts chaotic at peak times but easy to avoid those periods

Overall would be happy to use this hotel again

Tip. At breakfast don’t miss the extras in the basement area like fresh waffles and fruits for yoghurts.

Partner

6/10

Pleasant

10 Jul 2026

Kenneth

This is not one hotel, it is several that share the same building. The location is great to good, the ELEVATORS are the worst functional elevators I have ever used. They are the type with the kiosk outside the elevator that assigns you to a car -- that has no buttons inside it. That's fine. What's not fine is there are not enough cars for the hotels in the building. The end result is a long line to get up to your floor, but more problematic is all the full cars on the way down. Budget and extra 15 min every time you go back to your floor -- when checking in, when grabbing your things after breakfast, if you forgot something. When leaving the hotel budget 30 min to get from your floor to the lobby and assume you will not be able to get more than one member of your party on each elevator down. Also, BREAKFAST: I didn't go, but when I checked in I was told to get there early as 'it gets a little crazy' and from what I saw leaving the hotel not going ... was the way to go.

Partner

6/10

Pleasant

09 Jul 2026

Mia

Breakfast was cool

8/10

Excellent

09 Jul 2026

Adrian

I enjoyed my stay and will return at a future day. However, the wifi was spotty at times.

Self

10/10

Exceptional

08 Jul 2026

Jose Luis

We enjoyed the stay at the Hampton Hotel! The room was clean and enjoyable. The rooftop bar is a really nice spot and we appreciated the level of security in the hotel. You’re also able to leave your bags prior to checking in and also after checking out if you want to walk around. Overall a good location if you want to visit Times Square and other tourist spots.

8/10

Excellent

08 Jul 2026

Kristin

It was a great stay, until the last night when the thermostat was 'stuck' at a higher temperature than we had had it set at. It was stuck at 68, couldn't go below that, but it didn't feel like 68 at all, it felt much warmer (68 is usually very cold to me, at home my thermostat is never below 75). We didn't have this problem the other three nights, we were able to sleep comfortably, but that last night was a rough go

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Alfred

Love this hotel. Daughter and I enjoyed it. Breakfast was good. Room is tight but that is expected in NYC. Location is superb. We took the train from this hotel to EWR at 5am and is was easy to do . You are close to Times Square, Central Park, etc.. Love it

Family_with_children

4/10

Poor

07 Jul 2026

Fabiola

La habitation es muy pequeña y el piso estaba sucio

Family_with_children

10/10

Exceptional

07 Jul 2026

ayush

I stayed for 1 day during the July 4th weekend. It was crowded but they still managed things really well. The check-in, luggage storage, checkout, everything went smoothly.

The breakfast is really good. There were plenty of options to choose from. They even extended it till 10:30am.

I would stay again!

Partner

10/10

Exceptional

07 Jul 2026

Sable

Really close to everything. The elevators were a bit of a hassle but besides that it was a wonderful stay.

Family_with_children

10/10

Exceptional

07 Jul 2026

Damaris

Every staff member was polite helpful and friendly. Stephanie the agent at front desk was super kind.

Family

10/10

Exceptional

07 Jul 2026

Peter

A very pleasant surprise, how friendly and clean centrally located

10/10

Exceptional

07 Jul 2026

Veronica

Check in was quick and easy. I lesson needs to be given to guests on how to operate the elevators. The room were nice and clean. It was a standard room size for New York. Breakfast was very busy and although they have an overflow area, breakfast was standard, not very appealing, so I passed. I loved the rooftop lounge. That was an added surprise and bonus. The drinks were excellent and the view was unmatched. I would definitely stay here again when visiting New York.

Family

8/10

Excellent

07 Jul 2026

Saichamarie

Escogí una habitación con vista a la ciudad y solo podía ver un edificio pegado. Los elevadores son bien lentos. Pero por lo demás estuvo bien

Partner

8/10

Excellent

06 Jul 2026

Nicole

Great location, nice room, but prepare to wait forever for an elevator.

Friends

2/10

Poor

06 Jul 2026

jordana

Front desk staff doesn’t care about their guests and the whole entire hotel and my room was extremely hot unable to sleep both nights due to how hot the room was.

Self

10/10

Exceptional

06 Jul 2026

Juan

My stay was excellent. The staff ,bfast, location was awesome. The price was very good also. The subway was very close. Along with the water for the fireworks. I had a second back to back reservation. Which I did not address prior to seeing tge sites for the day. They sent me a text. But before I responded they already modified my same room for the second stay. I'll be back.

10/10

Exceptional

06 Jul 2026

Michael

Ynosencia and Amanda are great and made our breakfast experience very pleasant. They were very efficient even when the crowds were overwhelming, making sure everything was clean and all food was available. Thanks for a great experience. Mike T. Florida

Partner

8/10

Excellent

06 Jul 2026

Anirudha

The hotel is centrally located, hotel is surrounded by other buildings, the Gotham view is not worth the price.

Partner

8/10

Excellent

06 Jul 2026

Vilma

Good breakfast selection clean..great area. close to restaurants theatre. only the AC wasn't very cool.

Self

10/10

Exceptional

06 Jul 2026

Douglas

The location was great!!! Stephanie the front desk manager and Rosa with the breakfast staff both were super nice and went above and beyond to make sure i had a great stay....The property and grounds were clean...I had hot water everyday and was furnished with ample towels and wash cloths as well as soap and shampoo...The breakfast area was always nice and clean even at peak times of the morning and the breakfast staff did a wonderful job....The hotel itself needs to change up the breakfast selections...I was there from thursday until monday and all they changed up was the little link sausage to bacon on 1 of the days and they would change the eggs from omlets to scrambled...They had potatoes most days and a hash brown on one of the days...They had apples bananas and oranges as well as fruit loops,raisin bran and cinnamon toast crunch cereal...it was all good but just needs more variety and selections...The main issue i had was the air conditioner...Alot of the hotels like this one in new york limit u on bein able to adjust the thermostat much at all so they can cut down on their energy costs..At times it was uncomfortable cuz im the type that likes it cold in the room and with payin premium prices then i should be able to adjust the thermostat to suit my needs and preference...The room came with a small fridge and a microwave...The king bed was nice and comfortable with a variety of pillows..The big screen tv was nice and clear with lots of channels to choose from..

Self

8/10

Excellent

06 Jul 2026

Andre

The breakfast is unbelievable and is really good value. The location is centrally located and great for walking. The place is very secure and you don’t have to worry about anyone entering the building who is not a guest. The rooms are fairly quiet and had no problems sleeping. Overall, I would recommend this hotel to other travellers and I would stay here again.

Partner

10/10

Exceptional

06 Jul 2026

Viviana

Todo perfecto

Partner

10/10

Exceptional

06 Jul 2026

Randall

Location was great…elevators are controlled by room key…no buttons ie elevator…sounds like good idea? It isn’t. Unnecessary drama and everyone seemed confused and frustrated with it. You are never really sure what is going to happen when you get on elevator…and again…no buttons in actual elevator.

Self

10/10

Exceptional

06 Jul 2026

Christopher

Perfect location.

Family_with_children

10/10

Exceptional

05 Jul 2026

Danielle

Rooms are small but very clean and updated. Staff was super helpful and accommodating. Would absolutely book again

Friends_and_family Friends

8/10

Excellent

05 Jul 2026

Peyton

solid place but the elevator situation could be better. they’ve got 5 set up but only 1 was in operation during our stay

Partner

8/10

Excellent

05 Jul 2026

Mary

Breakfast was awesome! Rooms clean but very small sink area to store cosmetics.
Otherwise the room was good!

Partner

8/10

Excellent

05 Jul 2026

Luis

I’ve had read tons of bad reviews (works on progress, hours waiting for an elevator, rude staff, dirty rooms, terrible breakfast…). This is not the Ritz Carlton! But for a short NY stay it was worth every $ spent. The breakfast was ok, some bread, bananas and oranges and a selection of sugared cereals. I always went early to the restaurant so I didn’t experience any trouble with it being crowded; I also never had any problem with the elevators. And as for the staff being rude, not at all!! All the contrary, from Ms. Christina (I hope I remember well her name) at the reception at 6am to the Dominican young man at the luggage store place to the cleaning lady, everyone was kind and very helpful

Self

8/10

Excellent

05 Jul 2026

Eunhee

Convenient to everything

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

BRANT

The Property Didnt Have Any On Site Resturants , For A Hotel With 300 plus Rms.