Hampton Inn New York Times Square

United States , New York Area - NY
New York, 150 W 48th Street
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100 reviews shown

6/10

Pleasant

11 Jun 2026

Donna

The new AI elevator system was horrible! The system didn’t work as explained and no one was there to override it.
Of the 5 elevators the system would funnel 20 people to the same elevator. Could take up to 20-30 min just to get to your floor.

Family

10/10

Exceptional

11 Jun 2026

Cyrce

Everythins was fine with the room, but I did not like thath they gave us a room next to other room for a family, to enter you went throgh a very small space closed with a door and in case of emergency will cause a lot of problems for evacuation. The entrance to the hotel is under renovation and makes the entrance look dirty. the person who checked in did not make the slightest effort to get someone to assit me in Spanish or use technology to explain something. I like breakfast!

8/10

Excellent

11 Jun 2026

John

There was a lot of renovation going on but it didn’t interfere with our stay.
The front desk personnel were very helpful even going to the elevators to explain how tree system works.
The breakfast was good and changed everyday.
The room was nice but small.
The hotel was less than half a block from Time Square and walking distance to the theaters.

Family

10/10

Exceptional

11 Jun 2026

Deborah

There was a lot of remodeling / construction, however, the hotel was fairly easy to navigate, it was clean.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Gildrette

Close to Time square!

10/10

Exceptional

10 Jun 2026

Gunjan

Great staff

Self

8/10

Excellent

10 Jun 2026

Margaret

Good location; very small room. Lobby area is currently under construction,

Self

10/10

Exceptional

10 Jun 2026

Nicole

Close to almost everything!! Shopping, food, subway.. would recommend and stay again in the future.

6/10

Pleasant

10 Jun 2026

Christopher

Small rooms and lots of construction. Crowded breakfast. Only good thing is the location

Friends_and_family Family

4/10

Poor

10 Jun 2026

TRACEY and DARRYL

Although the room was clean, it was too small. Especially the bathroom. Not enough room to put your toiletries and to be able to turn around.

Partner

10/10

Exceptional

09 Jun 2026

Elizabeth

Very clean and newly renovated. Super convenient location. Easy walk to Central Park, Rockefeller Plaza and more. Coffee maker in room which is a luxury in NYC. Would stay again.

Self

10/10

Exceptional

09 Jun 2026

Alain

Good location, easy access, good attention, clean so was amazing

Family

10/10

Exceptional

09 Jun 2026

Irina

Breakfast staff very polite and patient.

Family_with_children

4/10

Poor

08 Jun 2026

Trevorlyn

Very small space and very limited room cleaning services. AC barely worked. Shower pressure was awful. Not happy with our stay at all. Definitely was not worth the money.

Family_with_children

10/10

Exceptional

08 Jun 2026

Jennifer

Check in and check out were quick and easy! Room was clean and comfortable! We missed breakfast because we had to leave before six am for a show. The hotel was convenient to so many places so walking was not a problem! We will stay here again!!!

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Laura

terrible elevator dynamic

10/10

Exceptional

08 Jun 2026

Carlos

The room was great, staff was pleasant, professional and helpful, in the best location ever and the roof top lounge was gorgeous!

Partner

10/10

Exceptional

08 Jun 2026

Mellissa

Stephanie at the front was amazing best hotel check in experience ever and I travel a lot ! The sliding bathroom door didn’t close but not a big deal since I was by myself VERY GOOD BREAKFAST offered when u stay at no cost. I will stay here again

Self

4/10

Poor

08 Jun 2026

David

The rooms were clean but very small. The room double entry doors were horrible and didn’t seem safe especially for a female our neighbor felt the same way. There was no ice machines on the lower floors so we had to go to the front desk most of the time using the stairs multiple times a day and ask someone to get it for us. We complained about our room being hot and the thermostat being locked at 70 degrees though it rarely maintained the set point even with the box fan we were given. Most of the staff were extremely helpful and kind. The elevators were a nightmare and almost impossible to use. We resorted to the stairs during busy times. The bar was amazing and the staff there were fantastic.

Family

10/10

Exceptional

07 Jun 2026

Diana

Hotel was under construction and no fitness center was available. Otherwise, extremely well located. The room was small but comfortable. Staff was friendly and accommodating. I would stay there again.

Family

8/10

Excellent

07 Jun 2026

Dale

The breakfast was great. Staff was amazing!

Partner

6/10

Pleasant

07 Jun 2026

Jennifer

The hotel was under construction when we went in June 2026. The elevators had some weird system where you swiped your room key on a monitor and it would then tell you which elevator to get on. It took a while for the elevators to arrive and take you up to your room but it took way longer to get back down to the lobby. I also had some brown flakes (what they were, I don’t know) get blown through the vents and onto the bed. That could have been caused by the construction though. The staff was great and it was a good location.

Friends

10/10

Exceptional

07 Jun 2026

Christhian

I highly recommend the Hampton Inn New York Times Square. Overall, the service was excellent. I would like to extend my sincere thanks to Ms. Ynocencia, Mr. Santafe, Mr. Edison, and the entire breakfast staff. Their customer service was outstanding and highly professional. Thank you again for a wonderful and pleasant stay.

Family

10/10

Exceptional

06 Jun 2026

Laura

Stayed here for a weekend, and despite being only a few blocks from Times Square the property was clean, comfortable beds, quiet, and had great black out curtains. We got a king bed and it took up about 80% of the room, so this is a great option for smaller groups of 2-3 but 4 would be pushing it. Included a mini drink fridge and microwave in the room and had a filtered water station next to the elevators. Could hear doors slamming off and on all night, but none of the chaotic noise of NYC. Nice rooftop bar with cocktails and apps. Nice staff, too.

Breakfast was free and chaotic, but included eggs, sausage, roasted potatoes, fresh fruit (bananas, apples, oranges) toast, bread, and bagels with jam and butter, cereal, and waffles.

Overall an excellent stay in the heart of everything; didn't even require taking the train. Neighborhood was always busy and occasionaly had a doorman at the front, so it felt safe even when i was coming in solo.

They're currently renovating the property and it's already nice, so i imagine they'll jack up prices once that's done, so enjoy this location and comfort while it's still around $500 for 2 nights.

Partner

10/10

Exceptional

06 Jun 2026

Marva

The property was being upgraded so the construction was a little annoying. However, the room was quiet, the beds were so comfortable. They technology for using the elevators made the trips easier and the wait time minimal. The included breakfasts were yummy and started our days in such a great way. I highly recommend this location. We were able to walk easily to all we wanted to do! Our Broadway shows were within a couple of blocks. Subway was right there to connect with all other Burroughs. My granddaughter and I loved every minute!

Family

6/10

Pleasant

06 Jun 2026

Alexandra

The new digital elevators were continuously problematic. Otherwise a fine stay. Although, with noting, there are smaller boutique hotels in the area with slightly more sqft for comparable price. Breakfast was free and as expected.

Friends

10/10

Exceptional

05 Jun 2026

Clyde

Great location!

Family

6/10

Pleasant

05 Jun 2026

Byron

Partner

8/10

Excellent

05 Jun 2026

Maria laura

Estuve hace 2 años y noté un cambio. En 7 días solo limpiaron la habitación 2 veces y más o menos. El desayuno estaba muy reducido a lo que era. Bajo la calidad
Más allá de estar en obra el lobby

Self

10/10

Exceptional

05 Jun 2026

Christopher

Rooms are very small but clean and have everything you need. Breakfast was good and staff was very helpful and kind. Location was great for all the theatres.

Family

8/10

Excellent

05 Jun 2026

Edward

when we booked they never told us that the hotel was under construction. but the location was great

Partner

8/10

Excellent

04 Jun 2026

Denise

This property was good because it’s in the heart of Manhattan and we were in NYC for 30 hours. Perfect for your one night pit stop. I wouldn’t recommend it for over two nights. Some rooms like ours are part of a 2-door entry to get to your room. Tight corners make maneuvering luggage a pain.

Partner

10/10

Exceptional

04 Jun 2026

Erin

The room was clean and the staff was very helpful. The building had some construction going on and the staff helped to keep things moving efficiently.

Friends

4/10

Poor

03 Jun 2026

Yoshie

I picked this place bc it’s in the Times Square, walking distance to theaters. But I don’t recommend this place bc they lie about their rooms. I reserved “Water View Room” paid more money. Our room was very small that there’s no space for keeping our suitcases, so we kept them on our beds! There’s no view! “Water View Room”?! There’s no water view! Not even a peekaboo of water view! There was a tall building right front of our window. So I called the front and asked for a room with “Water View” cuz I paid for it. There is No water view room. They don’t have water view rooms even they advertise “Water View Room” and “Landmark View Room” those are bulls..t! Their building is surrounded by tall buildings and there’s No view rooms. Nothing but tall buildings right front of you. Only their rooftop bar got views. Of course you have to pay $17 for a glass of wine. Breakfast room get packed. Hard to find a table. It opens 6am, and they recommend you to be there by 7am, and we got there 7am but it was already packed. Food was a OK. They water down the Orange juice! I have never been to a hotel that dilutes OJ. I didn’t eat their breakfast from 2nd day. And their elevators are very inconvenient that you have to use your room key to get to your floor, and if your companions are on the different floors, you cannot go there directly from your floor. You have to go to lobby first and then go up to the floor you want. Very complicated. Not recommended. Go somewhere else.

Friends

10/10

Exceptional

03 Jun 2026

DeAnn

Nice

10/10

Exceptional

02 Jun 2026

Stephanie

Great location, friendly staff, and clean room. Breakfast was a challenge due to crowds and slow elevators during peak hours.

Family

10/10

Exceptional

02 Jun 2026

Ricardo

Self

8/10

Excellent

02 Jun 2026

Frank

Partner

8/10

Excellent

02 Jun 2026

Holly Jim

Centrally located with easy access to Times Square. The king room was incredibly small (there was only about 30\" between the side of the bed and the walls; had the room been bigger, I would have given this 5 stars!). Limited storage. Felt more like a cruise ship cabin than a hotel room. Perfect for 1, tight for 2. Despite its tiny size, the bedding was comfortable, room was clean and it was easy getting to Broadway shows, Times Square, restaurants, subways and cabs.

Partner

8/10

Excellent

02 Jun 2026

Shiming

Everything is good except that the noise of the air conditioner is very loud.

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Kristen

The “smart” elevators were horrible!!

Family

8/10

Excellent

01 Jun 2026

Juliet

It was a nice hotel, clean and staff were very helpful. The rooftop bar was pretty and a nice place to hangout. Only problem I encountered was the AC in the room. It was pretty warm throughout the night.

Friends

4/10

Poor

01 Jun 2026

Curtis

This was the smallest Hampton Inn room we've ever stayed in (we stay at Hapmton very often). There was no space for luggage. The bathroom had no place to put our toiletries. I could barely fit between the foot of the bed and the wall.
The elevator system was designed to incur maximum frustration to the guest. We often had to wait for 15 to 20 minutes and 5 or six elevators to go down since they were always packed when the doors opened on our floor. On the day we were checking out it was even worse since we could fit in some times, it was impossible with our luggage, although we did eventually succeed (> 30 minutes). If you are rushing to catch a plane, be sure that you will miss it.
The \"free\" breakfast was more like a free-for-all. Crazy crowded and not enough seating. Much of the food stations had run out by 9:30 so we had almost no choice.
I would highly recommend avoiding this location.

Partner

10/10

Exceptional

01 Jun 2026

Crystal

It was under construction and did not know what time of booking

Family_with_children

8/10

Excellent

01 Jun 2026

Tiffany

Clean room good breakfast very small room

4/10

Poor

01 Jun 2026

Jose

Elevators were terrible. Very small rooms.

8/10

Excellent

31 May 2026

ROBERT

BREAKFAST WAS CROWED

2/10

Poor

31 May 2026

Jerelick

Mejor atención

4/10

Poor

31 May 2026

KELLY

OMG I've never stayed at a smaller room. Might as well be Tokyo. That wasn't the bad part though, the AC turned on and off every 30 seconds ALL NIGHT LONG. DIDN'T SLEEP A WINK. Also it was under construction and only had one single door for so many guests it didn't have electric open and nobody was there to help it was AWFUL.

also there was zero gf options in the breakfast and I usually stay in HAMPTON INN to get the breakfast

Family

2/10

Poor

31 May 2026

Marlana

I come to NYC regularly. I expect a small room. What I do not expect is something as small as a large closet where I have to stand in a corner to let my spouse go around to the other side of the bed. There was no dresser, no closet. There was room to hang about five things. The temperature in the room never got below 72, which was far too warm, and it was humid in there. The elevator system is terrible. The average wait to get downstairs was 20 minutes. One time it was an hour after waiting, giving up and coming back several times. We finally had to call for a staff member to bring an elevator to our floor so we could get down. The breakfast was terrible and overly crowded. There was never anywhere to sit. You had to eat standing up while waiting for someone to abandon their table. One morning a staff member was screaming and signing about birthdays… all before coffee, which was very unpleasant. The only good thing about this place is the location.

Partner

8/10

Excellent

31 May 2026

Ping

交通极为方便且安全，早餐还可以。房间比较小设施比较简单。

Family

10/10

Exceptional

31 May 2026

Miguel

Yes

Partner

2/10

Poor

30 May 2026

james

The property was under construction and never advised in advance. There was an extensive waits for the elevators.
I booked a room with a view, paid extra, and did not get one

Partner

10/10

Exceptional

30 May 2026

Khyla

Even though parking is a sinks the

8/10

Excellent

30 May 2026

Diana

Great location for dining and entertainment. Clean rooms comfortable bed nice bathroom good shower pressure. Helpful staff
Would stay again

Self

8/10

Excellent

30 May 2026

Osvaldo

The free breakfast is exactly that!!!! Horrible!!! But the rest of the stay was wonderful!

Partner

4/10

Poor

30 May 2026

Nancy

The room was never cleaned during our 3 night stay. The elevators get very cramped and take a long time to come in the mornings. The room was small, but good location. Breakfast is a hit or miss, but packed if you go around 9. The bed sheets had multiple blood stains.

Friends

6/10

Pleasant

30 May 2026

Mikaela

The best had a great location near Times Square, it was under construction so the lobby was a bit hectic. They hold your luggage if you arrive before check-in which is great when you want to view the city! The elevators can take time to arrive to your floor if you are trying to go down to the lobby. The rooms are very clean and well managed, a good first stay!

Friends_and_family Family

10/10

Exceptional

29 May 2026

Michelle

Clean room

Family

4/10

Poor

29 May 2026

Cristopher

Breakfast and elevators were so chaotic due to how unorganized it is. Good choice in breakfast, but the seating is horrible 7-10am just people standing trying to find somewhere to sit and enjoy. Elevators are terrible, the lobby room gets packed and they need to fix the system. Personally, the room we have was constructed wrongly, you’re able to see small construction problems. Bathroom door painting coming off. Lastly, not enough communication upon arrival compared to other hotels i’ve been in.

Partner

10/10

Exceptional

29 May 2026

Scott

Location was perfect. Staff was great and hotel was awesome

Partner

6/10

Pleasant

29 May 2026

Kathleen

The room was ridiculously small, elevator system terrible, lobby under construction.

Friends

10/10

Exceptional

29 May 2026

Eric

Free breakfast, clean room

Partner

6/10

Pleasant

28 May 2026

James

It was under construction. The elevator system did not work well. My room
Was too small. The A/C was noisy and drafty

Self

10/10

Exceptional

28 May 2026

Holly

Had a great time

Family_with_children

6/10

Pleasant

28 May 2026

Robert

The air handler short cycled the three nights we were there. Our sleep was
Interrupted every night we were there hearing the air handler coming on and off..
It was also difficult to maintain a comfortable temperature.
We reported the issue to the front desk to no avail. Very disappointed in the lack of support. Room 2403.

Partner

6/10

Pleasant

28 May 2026

Richard

The breakfast was great, plenty of selections to choose from.
There were plenty of towels, hot water and the bed was comfortable. The staff was friendly at the front desk and breakfast area.

We’ve stayed at this location at least 4 times and this was the smallest room we’ve stayed in. Some of our other concerns were the hair conditioner bottle was empty, the AC was extremely noisy which has never happened before. The refrigerator wouldn’t stay on as it had some sort of energy efficient control. In order to get to our room we had to open 2 doors. One was unlocked and the other was locked . The space between the doors was very small making it difficult to get our luggage in the locked door. It was very strange and hope we don’t have to stay in that type of room again.

Partner

8/10

Excellent

28 May 2026

Anneke

Basic breakfast was good

8/10

Excellent

28 May 2026

pamela

Updated rooms. Great rooftop bar. Extremely crowded at breakfast with no place to sit.

6/10

Pleasant

28 May 2026

Mois

The location was great, the air conditioning was set at 70 unable to go any cooler for the cost it was uncomfortable warm in the room we were in the 22nd floor. Sleep was nit good due to the warmth of the room, was glad we only was there for one night, will not again the in summer months.

Partner

10/10

Exceptional

28 May 2026

gloria

“Great stay in New York! The hotel has an excellent location, very clean rooms, and comfortable accommodations. Everything was convenient and the staff was friendly. I would definitely stay here again.”

10/10

Exceptional

27 May 2026

Ana

Helper Ynocencia at breakfast time was GREAT!!!

Friends

8/10

Excellent

27 May 2026

Stan

We spent 4 days at this hotel. The location is great for attending Broadway plays, near Rockefeller Center, and the museum of modern art. The location is a few blocks from Times Square so expect busy streets and sidewalks. The room we stayed in was small (maybe 3 feet from the end of the king sized bed to the opposite wall. No closet, just a valet to hang clothes. Despite the tight quarters, we found the room to be comfortable, clean, and in good condition. The window does an excellent job of shutting out street sounds when closed. A minor annoyance was the loud fan noise when the heating/cooling was running. I didn't see a fan speed adjustment. The complimentary breakfast had plenty of food choices and the staff did a great job of dealing with the large breakfast crowd. The entire hotel staff was friendly and helpful. The rooftop bar is a nice setting to have a drink and a light snack. We enjoyed our stay here and would stay here again to attend Broadway shows.

Partner

10/10

Exceptional

27 May 2026

Alexa

Loved it! Super clean and nice

Friends

10/10

Exceptional

27 May 2026

Marcantonio

great location near theaters

Family

8/10

Excellent

27 May 2026

Michaela

Overall had a great stay here the free breakfast is a plus and it was busy but we were always able to find a spot to eat and didn’t have to wait for food to be made. The only downfall is the elevators sometimes it took a while waiting for it to come (stayed on 34th floor). Unfortunately when the elevator did come as it continued picking up guests on the floors the elevators got over packed and there was no room but we still stopped at every floor until the lobby with a full elevator. For example if the elevator got full at the 25th floor the elevator would still stop at the floors below ex: 20, 17, 16, 15, 14 and so on but no one on those floors could get on because it was full. Also most guest taking the elevator down were taking it to the lobby so no one was getting off or on at the floors it stopped at. It’s 2026 you would think there would be technology to indicate that the elevator was full so it didn’t continue stopping. It took us about 8min one time to get off the elevator due to waiting and stopping at multiple floors with a full elevator. Other than that the hotel was clean and a great location and the staff have great attitudes.

Partner

10/10

Exceptional

26 May 2026

noemy

Buffett breakfast was really Be aware that have 2 separate rooms with different items to eat. Need to visit both. Waffle maker room & Main breakfast room. They also have a free refill water station.

Friends_and_family Family

10/10

Exceptional

26 May 2026

noemy

It’s really great location Has #1 stop right in the corner literally 2 mins from hotel of one of the double deck bus tour. Property is under remodels but since you really don’t spend much time at the hotel. Has great complementary breakfast & free water refill for your water bottles.

6/10

Pleasant

26 May 2026

Hope

Elevator situation needs fixed

Friends

10/10

Exceptional

26 May 2026

Evelyn

Three wonderful nights in the heart of Time Square. I had a excellent experience in the hotel, good breakfast and bed was good to rest after a tired day. I made for first time the Topview red bus and was a good idea for the different point stop.

Friends_and_family Family

8/10

Excellent

26 May 2026

Maoyuan

We have stayed at this hotel twice, and overall we think it is a great place. The breakfast is excellent, and the rooms are clean and comfortable.

The main area we think the hotel should improve is the elevator system. Although the automatic system assigns guests to specific elevators, it does not really save time during rush hours. In fact, there were times when we had to take the stairs because the elevator took nearly 20 minutes to arrive, and by the time it reached our floor, it was already completely full.

In addition, from outside the elevator it is difficult to tell which floor the elevator is currently on, so it is hard to decide whether it is better to continue waiting or just take the stairs instead.

Overall, we still enjoyed our stay and appreciate the hotel’s service and facilities, but improving the elevator experience would make a big difference for guests during busy hours.

Family

10/10

Exceptional

26 May 2026

farzana

Excellent location!! It’s worth paying the price.
Everything is at a walking distance.

Friends

10/10

Exceptional

25 May 2026

Melanie

Very central hotel which is only a few blocks from the main time square subway station. Rooms are lovely inside and come with a microwave, fridge and coffee machine. Breakfast served is a cooked buffet one with loads of choice, the sausages are really good! Try the rooftop bar as well, beautiful views of the city from there. Worth taking a look. Overall, fantastic stay, staff were impeccable and would definitely stay again 😊

Self

10/10

Exceptional

25 May 2026

PERLINA

I didn’t like the access to elevators. It took to long to access

Family

10/10

Exceptional

25 May 2026

verna

Clean room, lovely indoor/outdoor rooftop terrace bar with plated snacks. Small but fine rooms. Quiet despite being full when we stayed.

Partner

6/10

Pleasant

25 May 2026

Jose M

The air conditioner doesnt work properly, staff brings me a fan!!!! Elevators, in the mornings is chaotic. Breakfast, no good at all!!!

Partner

8/10

Excellent

24 May 2026

Scott

The room was very clean. The staff was extremely helpful. My first morning I asked for directions to the nearest subway. I was given excellent directions. The day I was leaving, I left my bags with the Bellman and he was polite and made me feel comfortable leaving them with him. I ate breakfast each AM. It was a MADHOUSE of people and kids. It was a little overwhelming. The room, was SMALL. I mean tiny. For the price I would have liked a bigger room, but they do list the sq. footage in the description, so it was my bad for not realizing it was going to be a SMALL room. It is in a fantastic location, so the SMALL room wasn't my main focus.

Self

10/10

Exceptional

24 May 2026

Melony

The location was convenient to shopping and entertainment. We really enjoyed the convenience of a convenience store just outside of the hotel.

Partner

10/10

Exceptional

24 May 2026

Kieara

The room was clean and the location was super convenient!

Partner

4/10

Poor

24 May 2026

Sandipkumar

Water leakage from top floor bathroom and it was fixed after 24 hours and no efforts to change the room.

Family

10/10

Exceptional

24 May 2026

Mason

Staff was very responsive, room was clean and very quiet

Partner

2/10

Poor

24 May 2026

Britney

Wasn’t notified about building reservations beds was very uncomfortable.

Family

6/10

Pleasant

24 May 2026

Michele

As a frequent traveler who often relies on the Hampton Inn chain for its consistent quality, comfortable beds, and reliable service, this Times Square location was a massive disappointment.

Unacceptable Noise & Unhelpful Staff: For 3 nights, there was loud, repeated banging of doors on our floor that lasted until the early hours of the morning. Staff did not answer phones and multiple requests were necessary for any type of assistance - frequently requiring going down to the front desk.

Elevator Nightmare: The elevator situation here is terrible. We routinely had to wait 20 minutes just to catch an elevator that had room. To make matters worse, there were no accessible stair options to bypass the wait, essentially trapping guests on their floors during peak hours - breakfast runs concurrently with checkout so you can imagine what every morning was like just trying to get out.

Cramped Rooms: While I understand NYC hotel rooms can be compact, this room was incredibly tiny with very little storage. The bathroom door also had visible, unsightly water damage, making the entire space feel neglected and run-down.

Subpar Beds & Breakfast: Two of the main reasons I choose Hampton Inn are the dependable, comfortable beds and the quality complimentary breakfast. Unfortunately, this location failed at both.

Between the constant street and hallway noise, the terrible elevator logistics, and the lack of basic hospitality, this stay was frustrating from start to finish.

Family

10/10

Exceptional

24 May 2026

Dulce

Lean room staff good and breakfast excellent

Friends

4/10

Poor

24 May 2026

paul

Shower backed up, microwave didn’t work and the gym was closed

Partner

8/10

Excellent

24 May 2026

Lee

Slow elevators during peak hours.

Self

10/10

Exceptional

23 May 2026

Leona

Great place to stay right in the middle of everything
Hopefully able to book first next year

Friends_and_family Friends

2/10

Poor

23 May 2026

Amanda

How do I begin? hotel under construction never told, less than friendly staff, horrible breakfast(over cooked, cold, rushed to eat and shut down 15 early) claustrophobic room, shower no pressure, bathroom wall paper coming off,had to leave windows open because thermostat would not cool room below 71 degrees, cleaning staff knocking on door at 10:05am asking us if they could start to clean the room when check out was 11am, horrible elevators service ( waiting 5-10 minutes each time to enter elevator with 15 people already on elevator) This is just the beginning. Never ever again booking a stay at a Hampton inn!!!!

8/10

Excellent

23 May 2026

Shadrack

Was ok

Self

8/10

Excellent

23 May 2026

Eileen

It was centrally located in the middle of Times Square and convenient to so many interesting places.

Family