Name: Millennium Hotel Broadway Times Square
Address: 145 West 44Th Street, New York, 10036, US

Millennium Hotel Broadway Times Square

New York Area - NY · United States

145 West 44Th StreetView location

100 reviews shown

10/10

Exceptional

21 Jul 2026

Juan

The hotel was very nice, the check in quick and the location is the best, 2 min from time square, very very nice

Partner

10/10

Exceptional

20 Jul 2026

Daniela

The staff was so nice, room was clean, ac was nice and cold but adjustable, room view was amazing. Would recommend staying here. In walking in distance to so many fun things

Family

2/10

Poor

20 Jul 2026

Aaron

Very lacking in amenities. Very rundown and poorly maintained. Bed was uncomfortable.

Self

8/10

Excellent

20 Jul 2026

Brenda

Yo ya me he quedado más de una vez en el hotel , pero esta última vez julio 2026 , llegue tarde al check in y no había personal en español que me atendiera y no querían darme la habitación que ya había pagado . Solo por que la empleada no sabia mi idioma pero tampoco busco alguien más que me ayudara .

Partner

2/10

Poor

20 Jul 2026

Hunan

I was very disappointed with my stay at the Millennium Hotel Times Square. The property is very old and poorly maintained. The main entrance was closed due to construction, making access inconvenient.

The hotel is severely understaffed. Although there are multiple check-in counters, only one employee was working, resulting in long wait times.

The amenities were extremely limited. There is no restaurant, coffee shop, breakfast, room service, complimentary bottled water, or coffee maker in the room. The furniture is outdated, several elevators were out of service and no parking.

Overall, this hotel does not meet the standards I expected for a hotel in the heart of Times Square. I do not recommend anyone stay at this property and would not stay here again.

Friends

2/10

Poor

20 Jul 2026

Luay

Dirty

8/10

Excellent

20 Jul 2026

Alicia

This hotel has spacious, quiet and comfortable rooms and it is in an excellent area. The AC is great and is quiet. However, the carpet is stained and dingy and the paint is fading. It definitely needs a face lift. The staff tries to be helpful, but it seems not all of them are informed on the hotel’s services. We had to go to several different employees before we found accurate info about laundry service options.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Jennifer

Clean room convenient to Times Square

Family

10/10

Exceptional

20 Jul 2026

Diana

4th time staying there. Very central in Manhattan. Processing was great and everyone was courteous

Partner

10/10

Exceptional

20 Jul 2026

LaShanda

This was a. older hotel but well maintained and clean. I was only a five minute walk from my play at Barrymore Theater. The staff was also nice.

Friends

8/10

Excellent

20 Jul 2026

Barbara

Nice place to stay if all you need is a bed. Very old and needs room updates, broken furniture

Family

8/10

Excellent

20 Jul 2026

Amy

Great view, great location!! Bed was comfortable & spacious bathroom, lots of countertop space. Lots of energy in the area (fifa fans from around the world plus typical Times Square action) & felt very safe directly around hotel as well as security was maintained to access beyond the grand lobby starting in the evening. Directly across street from Broadway museum. Concierge was very friendly & helpful; staffed throughout daytime hours. Complimentary bottled water was provided daily, which was terrific during heatwave. Wish there was a restaurant on site, however, lots of options only steps away. For Coffee: Starbucks next door though I preferred Gumption coffee on same street in opposite direction. Only recommendation is to update the furnishings. Desk, table, & TV stand looked like from the 80s and pretty banged up. FYI- no fridge or microwave in room, so lacking in convenience.

Family_with_children

2/10

Poor

19 Jul 2026

Sean

They charged my card for some fee they made up after all taxes and fees had already been charged

8/10

Excellent

19 Jul 2026

Rafael

The location of the Millennium Hotel in New York was excellent, very convenient and close to many attractions. However, the condition of the hotel was disappointing. The furniture, beds, rooms, and bathroom looked very old and outdated. The bathroom especially needs renovation. The shower only had cold water, which was a major issue during our stay.

The hotel has a great location, but the rooms and facilities need significant improvements to meet the expectations of guests.

4/10

Poor

19 Jul 2026

gloria

Place looks from the outside to the check in counter is nice but rooms are outdated and smell like cigarettes even though our room was non smoking. Elevators could literally be heard from our room going up and down all night. The walls are that thin. Staff were not friendly seemed bothered when we asked for help would not stay here again

Partner

8/10

Excellent

19 Jul 2026

Amaya

The Air conditioning was not on during our stay and the room heated up very fast. The hotel staff were wonderful though and brought a fan to the room to help with the heat.

Family

10/10

Exceptional

18 Jul 2026

Grant

Location was perfect. The cleaning staff were extremely friendly and thorough.

Family

8/10

Excellent

18 Jul 2026

Sheila

The property was very nice and clean. The staff were friendly and helpful.
I really could have appreciate a lobby with comfortable chairs and tables to accommodate guest. There were only ottomans along the wall right in front of the check-in counter.

Partner

10/10

Exceptional

17 Jul 2026

Cynthia

Wish they had microwave

Self

8/10

Excellent

17 Jul 2026

Elissa

Nice hotel

Family_with_children

8/10

Excellent

17 Jul 2026

Juan Jose

Just fix your wifi guys, everything else was perfect

Friends

10/10

Exceptional

16 Jul 2026

Dawn R

Would have been nice to have a fridge/microwave in my room.

Self

10/10

Exceptional

16 Jul 2026

Adel

The view and beautiful room

Family

6/10

Pleasant

16 Jul 2026

jacquese

The hotel itself is old and in need of remodeling. The furniture in the room was old. The desk was falling apart. The bathroom mirror had marks on it.

Friends

4/10

Poor

16 Jul 2026

Giannini

Not the best. Wouldn't stay there again. The Asian house keeper on the 31st floor was a Rockstar.

Partner

6/10

Pleasant

15 Jul 2026

John

Maybe

10/10

Exceptional

15 Jul 2026

Lisa Ann

Bed was a bit hard but everything else was so good I didn’t mind!

Self

6/10

Pleasant

15 Jul 2026

Sara A

The hotel itself is extremely central to Times Square and surrounding areas, but the rooms themselves need some significant upgrading and maintenance. We had peeling wallpaper bubbled ceiling a refrigerator that was not in the cabinet where it’s intended to go. The bathroom paint was peeling there was mold in the tile grout and along the floor. Underneath the peeling wallpaper was what I assume was more mold probably due to the fact that there was no ventilation or fan in the actual bathroom. A discoloration which I assumed may have been rust around the base of the toilet. Missing pieces of the-light covers in the bathroom and a half finished paint job. The fixtures were old and the drawers in the nightstand would not stay shut, and the beds were extremely hard.

Family

10/10

Exceptional

15 Jul 2026

Abigail

Clean room and location was amazing

Friends

8/10

Excellent

14 Jul 2026

Stan

Staff was great.

10/10

Exceptional

14 Jul 2026

Gerald

We love the location! Walk a few feet and your in the center of everything!

Family

8/10

Excellent

14 Jul 2026

Rainatou

Our stay was a mixed experience. The location was excellent and very convenient, and the staff was friendly, welcoming, and helpful throughout our visit.

However, the room could have been much better maintained. The bedroom was dusty, one of the bedsheets had a hole in it, and the bathroom felt dated. The bathtub also had visible stains, which made it seem less clean.
We were also disappointed that the TV could not connect to the internet, so streaming services like Netflix were unavailable. When we contacted the help desk, we were told that their internet provider was experiencing issues and there was no alternative way to access streaming.

10/10

Exceptional

14 Jul 2026

Ines

The hotel was perfect, perfect location!

Partner

4/10

Poor

14 Jul 2026

Nimat

Th staff was very friendly the room was wore down old the walls had holes the furniture was old and ran down location was great the room was clean but very old

Friends

10/10

Exceptional

13 Jul 2026

Jennifer

Great service and clean room

Self

10/10

Exceptional

13 Jul 2026

Keri

The only complaint that I have was that the room could’ve been a little cooler otherwise everything else was great

8/10

Excellent

13 Jul 2026

Brian

We liked the convenient location near to Times Square. That there were two exits, 44th and 45th Streets. The sheer walkability.
The property was clean. As clean as it gets with legacy carpeting. No coffee/tea in-room, which is something we enjoy having. Also no coffee shop/restaurant on premises, but lots nearby.
Perfect location for our Broadway theater trips to the Big Apple.

Partner

10/10

Exceptional

13 Jul 2026

Jessica

I always have a great stay here. It’s never a second thought of whether I am going to have a great time or not. Staff accommodating and joyful, amenities clean and up to date. Just a good time over all. Truly home away from home.

Partner

6/10

Pleasant

13 Jul 2026

sharica

Lobby is good but the rooms are Very very dated. 1-2 Star hotel inside of the rooms. Nice views but it’s not worth it. Just go somewhere more modernized

Partner

8/10

Excellent

13 Jul 2026

Oona

Excellent location and good value for money

Family

10/10

Exceptional

12 Jul 2026

Erika

Excellent place to stay. It’s very well located. Rooms are spacious and clean. Would definitely stay there again in the future.

Family_with_children

2/10

Poor

12 Jul 2026

Kashish

Very bad

Friends

10/10

Exceptional

12 Jul 2026

Albert

Room was great and staff was absolute delight however not every room had a small fridge but great location as well

Family

6/10

Pleasant

12 Jul 2026

Minh

Very good location

Family_with_children

10/10

Exceptional

11 Jul 2026

Veronica

Great place! Center of everything!!

4/10

Poor

11 Jul 2026

Xiaolei

Great location but the hotel is quite old.

Family

8/10

Excellent

11 Jul 2026

Jorge

The staff is friendly and professional, rooms are nice for NYC although a little outdated but overall a good place to stay if you want Times Square buzz.

Partner

10/10

Exceptional

11 Jul 2026

Annie

Great rooms very helpful staff and awesome location

Partner

10/10

Exceptional

11 Jul 2026

Cesar

Always clean and friendly

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Carlos

Un excelente hotel, céntrico y al lado de muchos bares y restaurantes. Times Square a la vista de la habitación y un servicio de primera.

10/10

Exceptional

10 Jul 2026

Briannah

Super close to Times Square, all of the staff was awesome, clean rooms,

Self

10/10

Exceptional

10 Jul 2026

Tonya

The hotel was great. So close to the Broadway shows we came to NYC for. Very reasonable price for the cost and had an upscale vibe. Check in staff were very helpful

Friends

2/10

Poor

09 Jul 2026

Usman

Poor Rooms , Air conditioning not working well . Rooms are not clean and furniture not good and overall bad experience to stay here only good about it its close to times square

Family_with_children

8/10

Excellent

09 Jul 2026

Marisse

Just need to add slippers in the room

6/10

Pleasant

09 Jul 2026

Barrett

This was the second time I stayed here and it was markedly different from the first. It’s affordable and centrally located to many places. However, that’s where most of the convenience ended this time around.

Early check in is available prior to 4:00, though for a fee of $50. If they have rooms available, then the fee is just an up-charge, much like the resort fee they impose for having a gym.

The rooms are definitely spacious, and mine have been higher with nice views of the city beyond. But they’re old and need upgrades. This time around, there were broken fixtures, dust all over, hair in the bathtub, an ancient television, lumpy and uncomfortable pillows, and loud-slamming doors.

They have a space built into the furniture for a mini fridge, but then don’t provide one. You have to call 414 to request it, and when I did, the lady said she’d check and hung up. I called five minutes after not sure if she’d call back and she said we will bring it over. Four hours later, we tried calling again and she said they were out and again hung up. In lieu of the fridge, we used the ice machine, but then that stopped working on day two.

I will say, if you get the right person on the right day, staff can be friendly and attentive to wants. The location, despite the sheer volume of people a block away at TS, is the best part in my opinion. But I’d spend an extra hundred or two to have a cleaner room, more modern amenities and ideally friendlier staff.

Friends

10/10

Exceptional

08 Jul 2026

kaela moriah

Clean room & staff were great!

Self

10/10

Exceptional

08 Jul 2026

Leandro

The place was great but felt like bathroom needed a little more cleaning

Self

6/10

Pleasant

08 Jul 2026

Alay

Poor Room service and unavailabilty of the basic things like microwave.

Family_with_children

6/10

Pleasant

07 Jul 2026

Greg

I've stayed at this property previously twice prior to this third stay.
On this third stay, while the lobby was nice, our room was BEAT UP when we arrived. The carpet was very frayed upon entry and stains throughout the room on the carpet. The bathroom floor had hair on it that was not ours (we literally had just walked in). The very large and heavy pocket door for the bathroom was off the tracks and extremely tough to close (which when staying with others and not alone makes using the bathroom a challenge). There were small dogs in another room on the floor barking often, which made sleeping a challenge. (I didn't realize pets were allowed, and I'm a pet person). Also - there appeared to be call girls entering early in the mornings, walking right past the \"security\" desk near the concierge.
While this location is convenient, and the staff is very kind, the property needs a refresh - it is looking very antiquated. And the late night/early morning call girls were a bit much.

Partner

10/10

Exceptional

06 Jul 2026

Ryan

Rooms are always clean and location is great.

Self

10/10

Exceptional

06 Jul 2026

Azriel I

Never received the complementary breakfast, no microwave.

Family_with_children

8/10

Excellent

05 Jul 2026

Nathan

Staff was great. Lobby was lovely. Rooms were a little tired and could use updating, but the beds were comfortable. Water pressure in shower was good, but not a ton of water flow.

Family_with_children

10/10

Exceptional

05 Jul 2026

Cynthia

The hotel itself was beautiful, quiet, and conveniently located. I especially appreciated the comfortable bed, clean amenities, and the overall attention to detail. It was clear that the staff takes pride in providing excellent service.

Family

8/10

Excellent

05 Jul 2026

Robert

Nice hotel in a great location for either business or fun, in the middle of everything and easy to get around. Rooms are good and reasonably spacious, nice gym, and staff was really nice and helpful all over.

Self

10/10

Exceptional

04 Jul 2026

Traci S

Comfortable beds

Family

10/10

Exceptional

04 Jul 2026

Dumar

Nice room

10/10

Exceptional

03 Jul 2026

Alan

Yes

10/10

Exceptional

03 Jul 2026

Kevin

Clean room, nice staff, had one issue.... they moved us with no issue and even have us a upgraded room.

Partner

10/10

Exceptional

02 Jul 2026

Thomas

,,.....................................................

Friends_and_family Friends

2/10

Poor

02 Jul 2026

Christian

Nada mal servicio

Pet

10/10

Exceptional

02 Jul 2026

Alberto

Clean room

Family_with_children

6/10

Pleasant

01 Jul 2026

Jessica

The ladies at the check in desk were a bit grumpy, but the rest of the staff were super lovely and helpful.
The room was very dated and didn't have a mini fridge, but it was clean and had everything else we needed. We were on a higher floor so the noise from Times Square wasn't too bad. The air conditioning worked perfectly, which was wonderful when it nearly got into the 40s!

Partner

10/10

Exceptional

01 Jul 2026

Alan

Great no problems nice hotel

4/10

Poor

01 Jul 2026

Shameka L.

The staff was great, the location is great.

8/10

Excellent

01 Jul 2026

Tamara

The hotel is showing signs of age, but it’s clean and the staff were helpful. The best thing about this hotel is the location - it is in walking distance to shopping, restaurants and shows.

Family

10/10

Exceptional

30 Jun 2026

Michele

This was a great place and perfect location where you can walk to everything! There is however no mini fridge, microwave or even coffee maker and no breakfast.

Friends

10/10

Exceptional

30 Jun 2026

Carlos

Very close to time square close to Broadway shows

10/10

Exceptional

30 Jun 2026

GARY

Great location, priced well. This is the second time I’ve stayed here. The only negative is that internet is sporadic.

10/10

Exceptional

29 Jun 2026

Zackary

This is a great budget property right in the heart of Times Square! As soon as you leave the Hotel you are right in the middle of it! The staff is extremely friendly and accommodating. Great views too!

Friends

10/10

Exceptional

29 Jun 2026

Deborah

Always stay at The Millennium Broadway when in New York. Rooms are always clean; staff is very friendly. Location is excellent to many restaurants and shopping.

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Jared

Elevator issues were my only problem with the stay but the staff was very helpful making accommodations while it was being fixed.

Partner

8/10

Excellent

29 Jun 2026

KEITH

Location excellent

Partner

6/10

Pleasant

29 Jun 2026

Ali Mian

The rooms were not clean and hallway carpets were in disgusting place. The whole place smells, cleaning of the rooms was so bad you could see hairs on the floors and sheets were dirty as well

Partner

10/10

Exceptional

29 Jun 2026

Edwin

Este hotel está muy bien ubicado en Times Square y muy cerca de los lugares turísticos. En general el
Hotel es tranquilo, limpio y organizado. Mi habitación en el piso 42 tenía una vista increíble! Seguro regresó a este hotel para mis siguientes vacaciones en New York!

Family

8/10

Excellent

29 Jun 2026

Teofilo

Staff was great! Room was clean, but needs updating.

Family

2/10

Poor

28 Jun 2026

Luay

So dirty

10/10

Exceptional

28 Jun 2026

Jose

Personal amable, excelente ubicación

Self

6/10

Pleasant

27 Jun 2026

sheena

I wish there was more of a lobby sitting area to read a book or chat with friends. There wasn’t a lot of space in the room to do more than lie on your bed.

Family

10/10

Exceptional

27 Jun 2026

Summer

Very clean rooms. Staff was friendly.

Family

6/10

Pleasant

27 Jun 2026

June C J

Overall it is a decent hotel but don’t expect too much. The biggest issue was seeing 3 ants on the bedside table in the first day and another one the day after. Luckily they were only found on that table and I didn’t see any more the last 2 days I was there so I didn’t bother asking for a different room. Other than that, no major issues. It is pretty old, but overall clean, except for the ants. The line to check in is long right at 4 pm, so you’d want to be there at least 10 minutes earlier. The elevators might have a wait but luckily not too long of a wait when I was there. I’ve noticed at least 1 to 3 of the elevators out of service depending on the day. Staff was really nice and helpful.

Self

6/10

Pleasant

27 Jun 2026

Janice

If you are wanting something close to time square and all of the action then this is it. Excellent location. Everything else was just “ok”. It is definitely out dated. You have to request a mini fridge. There are no microwaves. The water pressure for the toilet is terrible. Overall I feel like I paid too much for this place for it to be just “ok”. It’s basic, no extras, not pretty or shiny. Certainly not the best but not the worst place I’ve stayed.

Family_with_children

10/10

Exceptional

27 Jun 2026

Lori

Very convenient! The beds were comfortable.

Family_with_children

10/10

Exceptional

26 Jun 2026

Cheryl

I stay here every trip to New York. The staff is wonderful, rooms clear and the location is great.

Friends

8/10

Excellent

26 Jun 2026

Angelo

No water bottles in the rooms and the room was too cold and couldn’t adjust temperature accordingly.

Self

10/10

Exceptional

25 Jun 2026

JESSICA

Great location! Second time I've stayed here. Will book again.

Friends

10/10

Exceptional

25 Jun 2026

Carol

This hotel was in an excellent location, steps from Times Square and many, many theaters. The price was right. It wasn't fancy--there's no restaurant, and the lobby is in a pass-through hall from one street to anothe--but the mattress was great, the pillows were great, and the employees were so super friendly and helpful. There is a gift shop with sundries, and a fitness room. I don't know why I don't see this place's name on the blogs more often. I would definitely stay here again.

Partner

6/10

Pleasant

25 Jun 2026

Alan

The location of the hotel is fantastic just on Times Square but think the hotel could do with a makeover as it is quite dated. The room has no fridge and the door was hanging off it. No tea/coffee making facilities and there was a painting taken off the wall as you could see the fixings.

Family_with_children

10/10

Exceptional

25 Jun 2026

Daniel

It was a great place to stay and within walking distance of tin s square

Family_with_children

10/10

Exceptional

25 Jun 2026

John

Staff was helpful. Rooms were spacious. A/C and hot water reliable. Internet slow a couple of times in 10 days. I have been looking for a place in Times Square for years. I've stayed at umpteen hotels and the Millennium is the first I feel like I want to return to. The lobby stretches from 44th to 45th Street. So helpful!

Self

10/10

Exceptional

25 Jun 2026

Daina

Clean rooms and very nice location

Family_with_children