Name: Aura Hotel Times Square
Address: 120 W 44th St, New York, 10036, US

Aura Hotel Times Square

New York Area - NY · United States

100 reviews shown

8/10

Excellent

19 Jul 2026

CHARLYNN

Our stay was nice. The staff were friendly and helpful . The room was much smaller than expected but it was clean. Also, there isn’t mini fridge or microwave, but there is a safe in the room. It’s in the middle of time square so there are plenty of things to explore without going too far from the hotel. Overall it was a pleasant stay if you want just a nice clean room to sleep in.

Partner

10/10

Exceptional

19 Jul 2026

Maxine

The location is excellent for theater goers w 3 close by. We got TKTS tickets for 3 shows & walked to the theater very quickly. The Long Room next door had a complimentary drink & we ordered a delicious prosciutto flatbread. Staff was excellent & fixed our air conditioner 20 min from notification. We stored our luggage easily; lobby is small. Room was modern but on the small side & bathroom had a walk-in shower. Nespresso coffee maker & tea in room. Easy to catch a cab, Uber or Lyft in front. Quick shop/food stop just down the street. Bryant Park was an easy walk. Food stand, restaurants & bars on the street + souvenir shops. It is not close to museums.We would stay there again.

Partner

6/10

Pleasant

19 Jul 2026

Rutuja

Room was clean but small

10/10

Exceptional

19 Jul 2026

Jason

Terrific hotel!

Self

10/10

Exceptional

17 Jul 2026

Nakia

It was nice close to everything

Friends

10/10

Exceptional

17 Jul 2026

michael

Great location! Clean and friendly. Great place at a great price!

Family

8/10

Excellent

16 Jul 2026

Shelley

Staff are very helpful and friendly.

Family

10/10

Exceptional

15 Jul 2026

Agnieszka

Great location, friendly staff, clean hotel.

Partner

10/10

Exceptional

14 Jul 2026

Maria

The Aura was the perfect spot when one is in the city for watching shows. All the theatres are so near. It is Times Square so the city that never sleeps lives up to its reputation, but inside the Aura was calm and relaxing. The beds were amazingly comfortable. Leaving luggage was such a convenience and the luggage guys were awesome. Thank you!

Family

2/10

Poor

14 Jul 2026

Cameron

I did not expect my race to be a factor during my stay. I stayed in the hotel while traveling for business and the hotel staff were noticeably following me around the first floor all the way to the elevator. I could hear them talking amongst themselves about whether I was a guest or trespasser. It was a very memorable stay in the worst of ways and a deeply uncomfortable experience. I won't be returning.

Self

10/10

Exceptional

13 Jul 2026

Marcus

It’s was a great location, the room was very clean and modern, the only thing that was so uncomfortable was the ac stopped working, the housekeeper tried to come help us and fix it, she also told us to let her know if we needed maintenance, but we were okay we only stayed for two nights so it wasn’t that bad.

Family

8/10

Excellent

13 Jul 2026

Yelena

The hotel was older but in good shape. The property was in a great location close to Times Square. The Peloton equipment required a passcode and the classes were not loading, so I had to use my phone.

Partner

8/10

Excellent

13 Jul 2026

Jacinta

Location was amazing, we didn’t hear a peep of outside noise.
Room was clean, no issues there. AC was perfect and put it to good use!
My only comment to make anyone aware of would be the size of the standard room.
It is fairly small. We made it work, but the price certainly made this small inconvenience worth it.
Would absolutely recommend to other travellers who do not require a large room.
NY/Times Square in general is very safe, we were out and about all times of the day with zero issues. We used the subway system a lot and always felt very safe.
NYPD everywhere.
If you plan to use the trains look into the Omni options in advance!! We didn’t see this until the last day and would have saved a lot!
Hotel is very close proximity to Broadway Shows. We walked to The lion king very easily (book this show!)
Have a great trip!

Partner

10/10

Exceptional

13 Jul 2026

Kamala

Nice and clean hotel Smelled very nice.House keeper was very friendly and helpful.Close to the strip.

Partner

10/10

Exceptional

12 Jul 2026

Destiny

Definitely recommend if you just want a good price and and good sleep

Partner

10/10

Exceptional

12 Jul 2026

Adale

I had a great time at the Aura Hotel. Check in was easy, the room was perfect for what I needed and really clean. The exercise room was an unexpected bonus!

Self

10/10

Exceptional

12 Jul 2026

Mia

Excellent customer service! Very helpful and kind staff and the room was clean and cute! Great location too with access to many bus stops and stations. I felt safe as a solo woman traveler too.

4/10

Poor

11 Jul 2026

Eniola

We got the superior queen room each for 2 people and paid over $2000 for both rooms ,for a week stay maybe because of world cup in ny it was pricey
no fridge unless you pay $45 a night which for superior rooms is ridiculous
tv isnt smart so cant connect to wifi, youtube, netflix etc only standard tv channels offered
has AC in rooms but very very noise generator sound when turned on for hot or cold option which is uncomfortable so barely turned on, but stay was during middle of heatwave so struggled alot between managing AC and the noise
hotel is literally in middle of time sqaure broadway so continues to get loud even with windows closed. luckily we were out all day so by night time we were tired enough to sleep through the noise. but needs to invest in better windows for noise cancellation of outside world
however because in middle of times sqaure travelling around was perfect transport wise so thats appreciated
staff are nice as a whole apart from one receptionist who wasnt very helpful
we didnt have breakfast with hotel either
only coffee maker in the rooms
cleaned appropriately no complaints about that
i noticed small insects in the shower to be honest. i had to just let the water run because couldnt be bothered to complain to staff - cant imagine they would be helpful about it
it was fine but wouldnt stay there again

Friends_and_family Friends

10/10

Exceptional

09 Jul 2026

Blondell

Cleanliness, helpful and knowledgeable staff, close proximity to theaters, Times Square

Self

8/10

Excellent

09 Jul 2026

Jenna

Good for a quick one-night stay. Small room perfect for a solo traveler just in need of a place to shower and sleep. Was able to check my bag for the afternoon before my room was ready while I was out and about. Easy walk to theaters and Penn Station. Probably my only complaint is the bed being a tad small and the sheets being so incredibly thin. Also the elevators are very small.

Self

10/10

Exceptional

09 Jul 2026

Deborah

The room was perfect for me a solo traveler. Nice room and bathroom. Location was great for walking to Broadway, Times Square, etc.
City Parking right next door. $60 overnight, but it felt so good to park my rental and then be free to walk the city. I'd definitely stay here again.

Self

10/10

Exceptional

09 Jul 2026

Christopher

Amazing

10/10

Exceptional

08 Jul 2026

Raegan

No ice buckets or fridge in room but clean and lobby smelled amazing

Friends_and_family Friends

6/10

Pleasant

08 Jul 2026

Scott M

Hot water in the shower was iffy. Bathroom sink didn’t flow well. Staff didn’t seem too interested when I shared upon leaving. Room temp was hard to get right.

Self

2/10

Poor

08 Jul 2026

MURALI

It was a disaster from start. We were told the room we reserved was given to someone else and were assigned a room of their choice. The desk staff acted like they were doing us a big favor granting this room. The rooms are terrible with just a bed, toilets that have worn enamel, stains, and virtually no storage. If you can live off suitcases opened out on the floor you will do well here. You will do better by going to a chain like Hilton or Marriott. Definitely not worth the money we paid.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Ivana

Cute boutique hotel! Close to time square and very walkable. Clean rooms and great staff! I would return

Friends

10/10

Exceptional

07 Jul 2026

Amy

This hotel was absolutely amazing. Great location. Staff was super accommodating, kind and always friendly.
Will definitely go back.

Partner

10/10

Exceptional

06 Jul 2026

Zeinab

Great stay , right at Times Square. Had 2 small kids , no complaints

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Karen

Great location for getting around Times Square. Helpful and friendly staff, did a great job taking care of my luggage after check out. Room was clean and spacious for NYC.

Self

10/10

Exceptional

05 Jul 2026

Tammy

In the perfect spot to visit tons of things in New York
Adrian was outstanding for accommodating us a couple of times

Family

10/10

Exceptional

05 Jul 2026

Markham

Everything was great. I did have a problem with the air conditioner at first it wasn’t working properly. They fixed it though so I can’t complain too much.

Partner

10/10

Exceptional

05 Jul 2026

Coral

Hotel is convenient to Times Square and thus right in the center of Manhattan. Not incredibly noisy and very clean. They have a good relationship with the restaurant/bar next door where you can get breakfast as well. Limited front desk staff but they were cordial and helpful. Good value.

Self

6/10

Pleasant

05 Jul 2026

Kaled

Central location, close to everything.

Family

10/10

Exceptional

04 Jul 2026

Elizabeth

Staff was incredibly helpful for guidance around the city. Great location!

10/10

Exceptional

02 Jul 2026

Peter

Great location for Times Square and Broadway

Partner

10/10

Exceptional

01 Jul 2026

Eren

Excellent facility. The room was larger than anticipated. Very cozy space and the staff were a pleasure. My only complaint would be thin walls, but alas we’re in a hotel in NY, so silver lining. Housekeeping was very accommodating and helpful. Would stay again.

Family

8/10

Excellent

30 Jun 2026

PENNY

The shower was very weak and water was warm at best not hot. Great AC and great location.

Partner

6/10

Pleasant

29 Jun 2026

Bruce

Very small room with difficult to control temperature. Something in the bed that bit me all over my arm, told reception but no response when I collected my bag later in the day.

Partner

10/10

Exceptional

28 Jun 2026

Carolyn

Extremely comfortable bed- great linens and pillows too! Small room (totally normal for NYC) but slept soundly. Highly recommend!

Friends_and_family Family

8/10

Excellent

28 Jun 2026

Roxanna

Hello,
I just stayed there last week. I will say that when you let staff know there is a problem they bring the whole swatt team and I like that. There was a smell in the room and they sent an engineer, a maid and etc. They ended up getting rid of the smell. Well job!! I will be staying again….
Thank you

Family_with_children

8/10

Excellent

28 Jun 2026

Bari

Staff and housekeeping excellent. Standard rooms are very small, not sure about Premium. Not much area to unpack and very little counter space. Hotel very clean. Our Ac was broken when we arrived and it took about an hour to fix it.

Family

10/10

Exceptional

26 Jun 2026

Sandra

Enjoyed the quick check in process, staff always greeting us! Speedy check out and housekeeping did a great job!

Friends

8/10

Excellent

26 Jun 2026

Kevin

Great location and staff members were very friendly.

Family

10/10

Exceptional

26 Jun 2026

BEATRICE

Great hotel and staff!!!!

Partner

8/10

Excellent

26 Jun 2026

Aileen

Todo muy bonito excelente ubicación. Lo que no me gustó es que cobrar 155$ dólares de mi tarjeta me dijeron que devolverían 100$ y solo me devolvieron 80$

Partner

8/10

Excellent

25 Jun 2026

Jihyun

There's no fridge. Except for that perfect hotel for solo travel and first visiter to New York

Self

10/10

Exceptional

25 Jun 2026

LIBRADO

Staff was Great! Hotel was in a great location! Will stay here again!

Friends_and_family Family

10/10

Exceptional

24 Jun 2026

Wanda

Great location for the price. Everything was clean and well run. Couldn’t be happier. We’ve chosen this hotel twice and will definitely be back for a 3rd.

Family

10/10

Exceptional

24 Jun 2026

jennifer

This property is well-maintained and very clean. You can’t beat the location. There’s a small market a few doors down and you are only a block away from Time Square! Perfect starting point to get everywhere in the city. Taxis can come right to the hotel. The one queen room is small, we were kind of shocked at how small. It was clean and comfortable and the bed was nice. Just be prepared to maneuver around the room with two people staying. Would definitely stay at Aura again!

Family

10/10

Exceptional

22 Jun 2026

Geraldine

Great place to stay, always clean, friendly & helpful staff! Centrally located in Times Square, love going to The Long Room next door.

Family

10/10

Exceptional

22 Jun 2026

Holly

Great location, typical NYC sized room yet still felt spacious and well planned, and the soundproofing was great!! Seriously, I didn't hear a single door shut or footstep from any of our neighbors above or below. The two restaurants on either size were amazing. Elevator was fast and never in a traffic jam trying to get to the lobby. And the room rate didn't break the bank. 11/10 for me.

Partner

10/10

Exceptional

22 Jun 2026

Amanda

Loved this hotel! The staff were all very friendly and welcoming. The hotel is within walking distance to pretty much everything. The rooms were clean. The bed was comfortable. The ac worked great. I loved how on the 2nd floor there is a water bottle filtration system. It also has the best ice (small pellet ice). I would definately stay again!

Family

10/10

Exceptional

21 Jun 2026

kedeshia

This property was amazing !

Friends

6/10

Pleasant

21 Jun 2026

Corey

The room and the staff was great. But the Air conditioning unit automatically resetting to 76 and or automatically cutting off at 11:30PM and 6:30AM is horrible. I woke up every night in sweat. I understand about conserving energy but conserve it 10PM and 7AM bc that’s when it would ideal. Once I set the temperature it shouldn’t change for the next 10 hours if it’s night time. I was very disappointed with the air conditioning unit automatically switching to off! Other than that the stay was comfortable and clean.

Partner

10/10

Exceptional

21 Jun 2026

Erin

Perfect location. Decent restaurants nearby too. Staff was friendly and helpful

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

I am satisfied with this hotel. The rooms are small but this is NY. It’s a good location and I liked the affiliated restaurant next door for breakfast. I would stay here again.

Self

10/10

Exceptional

18 Jun 2026

Lisa

Beautiful building recently remodeled; very comfortable and in an ideal location very close to Times Square and so many other attractions. We stayed for a week and were very comfortable and would absolutely stay there again! We didn't use the restaurants associated with the hotel because there were so many other options nearby, but the restaurants looked very inviting. Staff was friendly (always had a cheery hello when they saw us) and the room was quiet (very nice sound proofing with the remodel) and the air conditioning was fantastic. Highly recommend!

Partner

8/10

Excellent

17 Jun 2026

Ava

Staff was nice and amazing location.

Self

8/10

Excellent

17 Jun 2026

Tige C.

Wonderful location

Self

10/10

Exceptional

16 Jun 2026

Kevin

We had an issue with the AC in our room and they gave us an upgraded room. The staff was very friendly and helpful. The building was fully renovated in 2025 but the elevators were very small and slow. Over all we were very satisfied.

Partner

10/10

Exceptional

15 Jun 2026

Gabrielle

Awesome stay close to midtown. Very clean and tidy room, love the no carpet vibe. Nice toiletries and easy in and out. Top notch.

Partner

10/10

Exceptional

15 Jun 2026

Kaysha

Nice hotel, helpful staff

Friends

10/10

Exceptional

15 Jun 2026

William

Good location to walk to Times Square and other destinations of interest. Room was tiny but functional. Room was quiet. Staff helped us a few times.

Partner

10/10

Exceptional

14 Jun 2026

nibardo

Very nice and clean room, staff very helpful, great location near times square, parking near by.

Partner

8/10

Excellent

14 Jun 2026

Nikki

Had a great stay, felt safe, would have been nice if they'd told me which drinks the free drink cards at The Long Room were good for (only the most basic beers), but not a biggie. Overall, for the location and price, it was good. Room was clean, bathroom clean, staff friendly enough

Self

10/10

Exceptional

14 Jun 2026

Mary

The hotel was clean and quiet. Rooms weren't large but had enough space for suitcases. Was a good place for a stay of several days and it's proximity to Times Square was perfect for going to theaters.

Family

10/10

Exceptional

14 Jun 2026

Nao

Clean, friendly staffs and convenient location!

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Vanessa

I can’t recommend another hotel this one was one of the best hotels I’ve ever stayed in while visiting nyc staff we’re perfect and helpful with anything 10/10

Friends

10/10

Exceptional

13 Jun 2026

Jamie

We enjoyed our stay! The staff were friendly & very helpful! We were celebrating my daughter’s 13th birthday! The property was very clean. The only thing I saw was the bathroom needed a remodeled some of the wall areas & bathtub & toilet were a little rusty & needed to be renovated. The air conditioner unit was nosey. But other than that we enjoyed our stay!

Family_with_children

10/10

Exceptional

11 Jun 2026

TaNisha

Clean rooms, great location and friendly and responsive staff.

Business

10/10

Exceptional

11 Jun 2026

Matt

Excellent hotel great location

6/10

Pleasant

10 Jun 2026

Cindy Chi Ching

Our initial room had a few issues, one of which was the loud air conditioner / fan which kept us up at night. The room phone was also not plugged in and actually wasn’t possible to because it didn’t have a cable. The toilet door also had issues with closing. We eventually managed to swap to another room in the 3rd night (not ideal), which was better but it took time to sort out and even with the new room the air fan system still made a noise which we were better off keeping it off - this of course meant it was hot and muggy in the evening. The photos of the molton brown amenities was very very deceiving. The bottle of “body lotion” was of sample size, not even enough for your hands let alone body. We were also not aware of the gym being located on the 2nd as this was not made clear to us upon check in.

We made a note to the staff at reservation that we would be celebrating our wedding anniversary. The team acknowledged the email but did nothing. Utterly ignored any efforts which was disappointing.

The staff were friendly and kind especially Adrian but overall the hotel was subpar for the price and was not as described really. The only positive was the location. Would not recommended staying and would not stay again either.

Partner

8/10

Excellent

10 Jun 2026

Shari

Hotel is very clean
A/C in room was very loud
Room overall was nice but tiny ( I paid a lot of $$ because it was during bball finals . But overall a good experience

Friends

10/10

Exceptional

09 Jun 2026

Joxemar

La habitación y el hotel en general está muy limpio y lindo, fueron amables y el servicio a la habitación mientras estuve hospedada fue espectacular

Partner

10/10

Exceptional

09 Jun 2026

Gail

The hotel is conveniently located a few blocks from Times Square. We arrived before published check-in time, but Adrian at the front desk allowed us to have an early check-in, which we greatly appreciated.
The room was clean, and air conditioning worked well during what were several extremely hot days.
When we checked out we were able to store our luggage, which was very helpful given that we weren't leaving NY until early evening.

Partner

6/10

Pleasant

09 Jun 2026

Tyler

Decent hotel for the price, good location in Time Square and very nice staff. I could definitely tell that some things need updated; front door would not shut all the way without pulling/pushing and slamming it, windows left open and tough to close when we arrived, and sink constantly dripping.

Partner

10/10

Exceptional

08 Jun 2026

Lizhang

The staff are all friendly and helpful

Family_with_children

8/10

Excellent

08 Jun 2026

Joseph

Good room! Our view kinda sucked but that’s okay there wasn’t any mini fridges but the ac kept our drinks cold. Was a great room to sleep in Thank you!

Partner

10/10

Exceptional

08 Jun 2026

Sarah

Great location

Friends

10/10

Exceptional

08 Jun 2026

Karen

Quaint hotel. Good location to Times Square and other key locations. Clean room, nice staff.

Family_with_children

2/10

Poor

08 Jun 2026

Hyowon

They never clean room except the bed sheet if you have your luggage’s on the floor. The front desk lady at night always not giving her best out of her and finally she brought the attitude and threaten me if I keep complaining about house keeping she’s gonna hang up the phone call which she barely answer on the other night. They never tryna dealing with issue.

Self

8/10

Excellent

08 Jun 2026

William

Solid, comfy option for Times Square manhattan

Business

6/10

Pleasant

07 Jun 2026

Stephen

The hotel is outdated, & the room is smaller than expected. Not much service at the reception. It’s definitely overpriced!

Self

10/10

Exceptional

07 Jun 2026

Ashley

I think the value was great. Hotel was very clean, quiet, and well maintained. My only complaint is that there was not a mini fridge in the room. I would stay here again.

Family_with_children

8/10

Excellent

05 Jun 2026

Krystal

Good overall stay - it’s in a prime location. If you’re looking for a 100% renovated and modern hotel, you won’t get that here but the rooms were not in bad shape at all. Some minor things like the TV cable was not user friendly or the thermostat had some cooling issues towards the end, but not a deal breaker. (If I had requested help on last few days of our thermostat, I’m sure it would’ve been resolved, but we hoped we could figure it out). The bar/restaurant next door was tasty and location is accessible outside of Times Square. I enjoyed my stay overall.

Partner

8/10

Excellent

05 Jun 2026

Dylan

For NYC, it was a good place to drop the bags off and sleep at night. Staff very friendly and helpful

Partner

10/10

Exceptional

02 Jun 2026

Andrew

Front desk where more than helpful
We found it right in the middle of everything we wanted to visit

Partner

10/10

Exceptional

02 Jun 2026

Sandra Carolina

Staff is very friendly and helpful. Convenient location. Hotel beds were comfortable and bathroom was very clean with shampoo, conditioner, bodywash.

10/10

Exceptional

01 Jun 2026

Jeremy

Clean room and friendly environment

10/10

Exceptional

01 Jun 2026

Lee Francine

Great value for the central Broadway location! Close to everything, very friendly staff, and was able to accommodate an early check-in which I really appreciated.

Self

10/10

Exceptional

01 Jun 2026

Paul

A very pleasant discover in the hearty of the theatre district!

Partner

8/10

Excellent

31 May 2026

Spencer

Good, convenient place to stay right off Times Square. My room barely had any natural light and two small windows, so it was constantly very dark but that wasn’t an issue for me. The bed was very comfortable and the room was very clean overall. The elevators were also a bit small and slow, but only had to wait a bit at check out time (when the elevators were very busy). Would definitely stay again!

Self

10/10

Exceptional

31 May 2026

Donna

The room was extremely clean. Staff was very friendly and harmful.

Self

10/10

Exceptional

30 May 2026

Carey Lee

Amazing!

4/10

Poor

30 May 2026

Brad

Very noisy, thin walls. No desk or chair in the queen deluxe room. Elevators shaky.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Kamaljit

Hotel was in a brilliant location. Right next to times square and Bryant park. Staff were brilliant and let us check in earlier and later due to one of our party being on crutches.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Marci

The stay was great - hotel was clean and staff were helpful and friendly

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Paul

Excellent location to walking everywhere! Staff is very friendly/helpful. Location is quiet. Rooms are not large( none are!) But very clean! Many eateries, all close and delicious.

Partner

8/10

Excellent

26 May 2026

Saba

Great location if you want to stay in Time Square. Very accessible to all the subway lines

Partner

10/10

Exceptional

26 May 2026

Cathy

We checked in at 2:00 am with no issues. Staff were pleasant. Room was clean. Location is great.