The Gallivant Times Square

United States , New York Area - NY
NEW YORK, 234 W 48th St
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100 reviews shown

4/10

Poor

15 Jun 2026

Sandra

The guy on the front door was excellent though helpful

Family

10/10

Exceptional

15 Jun 2026

ryan

Clean, compact, room in a classic building. Steps away from times square and half a block to the subway, which is awesome.

Family

2/10

Poor

15 Jun 2026

HAYLEY

Don't Stay at this Hotel!

Over and above the terrible attitudes of the staff at this hotel. They are actively scamming guests by charging a $570 smoking fine stating they have a report saying we smoked in the room. Neither my Husband or I smoke! When going back and looking at other reviews, they clearly use this tactic as a money making scheme as it has happened to others.

They have trapped guests by including this fine in the Terms of booking, but as non-smokers you would not think twice about signing them.

Partner

4/10

Poor

15 Jun 2026

Frazer

Great location but shocking room. Blind didn’t close fully so daylight from very early morning. Tiny bed, water damaged floor and door in the very small WC and had to shower in cold water. Nearly $300 for the pleasure.

Partner

2/10

Poor

15 Jun 2026

Winter

This hotel was really bad and we ended up having to leave. The staff was accommodating but we had to leave because the room was so bad

Friends_and_family Friends

2/10

Poor

14 Jun 2026

Ritik

I booked this hotel for my friend. And she was an international traveler. She didn’t had a credit card so they didn’t let her in. And my booking was a waste. And didn’t even get the refund as it was a non refundable. But this is so unfair and my friend struggled to find a place to stay. Didn’t like the service
They never even lift the call as well.

8/10

Excellent

14 Jun 2026

Qusai

Overall a good stay offering excellent value for NYC. You cannot beat the location right in the heart of Times Square on 48th, walkable to subways and all Broadway theaters. Surprisingly, nights weren't obnoxiously loud like other hotels in the area. The bed was great, providing excellent sleep, and the air conditioning was fantastic.

However, the property is run down and upkeep must be stepped up. The decor, interiors, furniture, and rooms including entry doors show heavy wear and desperately need maintenance. It is simple and dated.

Service was a mixed bag. A few male front desk staff were unaccommodating and unwilling to problem solve disappointing given NYCs laws on reasonable accommodations for disabilities. Luckily, Sunny at the front desk was a lifesaver. She was helpful, considerate, and found a solution when others said nothing could be done. She even credited some billing since we spent extra money to adjust conditions our first couple of days. Also, Amy in housekeeping was wonderful she accommodated our schedule, took care of everything, and was always friendly and smiling.

What the hotel lacks in aesthetics, it makes up for in location, specific standout staff, and price to cost ratio. If similar or better pricing is offered, I would stay here again.

6/10

Pleasant

13 Jun 2026

Robyn

In a great location to Time Square. Huge selection of Restaurants nearby. Area is great. Property is poorly maintained..All of the Ice machines were either gone or out of order which was no good with no fridges in the room. We were put on Level 5 and the noise from the street was horrible,we asked to be move and they were very good and moved us to the 9h floor which was so much better. It's a pity that they haven't maintained the property.Overall stay was alright.

Partner

2/10

Poor

13 Jun 2026

Philip

ONLY GOOD THING IS THE LOCATION

4/10

Poor

13 Jun 2026

Karen

Bed was comfy, bed made and towels changed every day.
3 out of the 5 night stay was luke warm / cold shower. The lighting is either bright with main light or not light enough using the side lights (one of these wasn’t working for the first 2 nights).
The location is great, but the hotel is very tired, the carpets are completely worn.
Overall the hotel was ok for the price paid but I wouldn’t stay there again

Partner

10/10

Exceptional

11 Jun 2026

Stephen

Overall, my daughter and wife enjoyed the hotel, and it suited its purpose due to its great location.

Family

2/10

Poor

11 Jun 2026

Sara

I was very unhappy with hotel condition

Family

2/10

Poor

10 Jun 2026

Stephanie Northover

Honestly the only good thing about our stay was the housekeeping staff

Friends

2/10

Poor

10 Jun 2026

Beverly Ann

The rooms were disgusting, rust in the showers, what looked like dried semen on the walls, dirty base boards. They only cleaned our room once during our stay. Then charged us a $1000 fee for smoking in our room, which we did not. (I am an anti smoker).
The front host was lovely when we checked in, when I tried to talk to her about the smoking fees, she was rude and dismissive. I would never stay at this hotel again, nor would I recommend this hotel to anyone unless you want to get ripped off

Friends

2/10

Poor

10 Jun 2026

Tal

The service at the hotel is terrible, the room is dirty, there is no flow in the shower, do not come to this hotel!!!

Pet

2/10

Poor

09 Jun 2026

Tristian

Horrible staff. Front desk was rude, nasty, not accommodating and just overall terrible at operating in hospitality. Rooms have dirt stains on the floor in tiny spots, couches have stains. Paint chips noticeable. This was for a stay in the Penthouse. I could only imagine a standard room. 3/10. Nice bathroom.

Self

6/10

Pleasant

08 Jun 2026

priya

Good and clean hotel but rooms are too small.

Self

8/10

Excellent

08 Jun 2026

Amy Lynn

The building is getting old, and some of the carpet and furniture in the lobby has seen better days. On our check out all but 1 elevator was down. We were on the 14th floor. Our room was clean and we were well cared for while we were there. The location is great and it's an easy walk to both subway stations and Times Square.

Partner

4/10

Poor

08 Jun 2026

Joseph

We have stayed many times at the Galivant but will not go back. The room was small which is ok but so small that the double bed had to be pushed up against the radiator/ wall so you couldn’t get in on one side of the bed unless you crawled up from the bottom of the bed or crawled in from the other side. The huge dresser, desk & chair filled up the room so you barely had room to walk around. The shower had great water pressure (and looked like it was just updated) but the handle broke off so the water couldn’t be turned off until the maintenance man came after 15 minutes, fixed it & informed us to gently turn the handle because it was previously retrofitted & could fall off again. You had to keep the door closed on the teeny tiny bathroom, otherwise the fan would run all night. The phone in the room would just randomly light up or ring. Very weird. The appearance of the room was not visually appealing & needs major repairs to paint, walls, mirror on the bathroom door. The biggest problem was you couldn’t adjust the air conditioning so it was 62 degrees our entire stay even though on our first day we informed the front desk. But nothing ever happened. (We decided to just live with it when nothing happened after we told the front desk.) We just stacked towels, our suitcase, and extra bags on top of the unit to block the freezing air blasting out. I was the unlucky person sleeping next to this so thank goodness there was a decent blanket that you could wrap up in.

Family

10/10

Exceptional

07 Jun 2026

Jennifer

Great location and good sized rooms. I was very high up so I had no issue with street noise. Overall, I was comfortable throughout my stay and would consider booking again. One thing to note, they charge a $100 per night for each night of your stay deposit (e.g. you stay 2 nights and it’s $200).

Self

6/10

Pleasant

07 Jun 2026

Valerie

The location was excellent- in walking distance of everything and accessible to transportation.
The size the room was a culture. I had a European size room in New York of all places. The shower was tiny and handle broken. Too overwhelmed to call maintenance to it. No space for suitcases. Dangerous step up to the bathroom. The bed was so tiny, I slept on the edge. It's hotel just lay your head

2/10

Poor

07 Jun 2026

Sidney

Terrible experience at the gallivant Times Square. To start, the lobby has a terrible odor with suitcases scattered all about because they don’t have a room to store any pre/post check in luggage. Rooms are atleast clean but you will need to get ice elsewhere as every single ice machine was broken. Beware they will also try to hit you with a smoking in the room fee without any sort of contact and will claim “sensors alerted them”. Complete scam of a hotel that clearly tries to get their money out of you one way or another.

Pay the extra price for a decent hotel and stay an arms length away from this place.

Partner

6/10

Pleasant

06 Jun 2026

Carmen

We stayed in room 526...a \"Premium\" roo..
The lobby was nice but permanently smelled heavily of moth balls or something similar which made it uncomfortable.
The hotel has 3 elevators that are quite small and out of the three, one was always out of service on and off and the decals on the doors were well picked off and broken.
The hallways are very outdated with stains on the carpets and damage to walls that were not fixed or were partially fixed...like drywall compound that was applied but not sanded or painted.
The room size was good and the beds were fine and clean, however, everything else needs updating....the doors don't shut properly and have to be banged shut. The bathroom fan did not work. The shower only had a half glass and everything gets wet when it's used. The wallpaper colour was fading, the back of the night stands were coming apart, the main light overhead in the main bedroom was permanently stuck on the dimmest setting, the little fridge's door was falling over and had to be lined up to close properly.
To top it off, every day there was a super loud noise coming from the next room...sounded like a very loud washing machine that wasn't leveled properly which made it sound like a train was going by for over 5 minutes at a time, several times a day. It woke us up numerous times.
We paid over $3k CDN for a 5 night stay.
For that much, I expected more.
I recommend you spend your money elsewhere if you can.

Family_with_children

2/10

Poor

06 Jun 2026

Diego Alexander

Hacen un cobro extra al llegar

Friends

2/10

Poor

06 Jun 2026

Arsenio

Don't sell rooms if they are not ready for human beings.

Friends_and_family Friends

8/10

Excellent

05 Jun 2026

cinthya

They clean the room everyday which is great the room was clean but the rugs in the aisle are old and looks dirty.
The staff in reception is very helpful and kind.
I don’t use amenities even tho they charge me for them.

Self

2/10

Poor

04 Jun 2026

Matthew

No wifi in room and after telling the staff - no resolution.
No hot water in showers.
No AC

Self

2/10

Poor

04 Jun 2026

Hosheus

My Executive described the property as extremely dirty with a college dorm room feel. For the price we paid for the stay this is unacceptable and we will be seeking restitution.

Self

6/10

Pleasant

03 Jun 2026

Keumhee

3일중 2일은 와이파이 안됨 에어컨 백년동산 청소안해서 틀자마자 방과 침대에 검은먼지 난리남 냉장고없음 시설사용비 하루 40불임 가격과 위치는 훌륭함 하우스키퍼가 아주 친절하심 다시 갈지는 모르겠음

Self

8/10

Excellent

02 Jun 2026

Lorraine Jeanette

The room was very clean but a bit tired looking.
Cleaning staff were great abd everyone was very friendly.
Air con was fab, a little noisy but strong.
Location was excellent.
Would visit again.

Family

8/10

Excellent

01 Jun 2026

Christopher

Clem room poor air conditioner

Self

10/10

Exceptional

01 Jun 2026

Jianning

Clean room

8/10

Excellent

01 Jun 2026

Barry

The rooms are extremely small but clean.

Self

2/10

Poor

01 Jun 2026

Matthew

Friends

8/10

Excellent

28 May 2026

Mary

In general everything was good. However, there were a few things that needed repair in my room. The bathroom door and lock were broken. Part of the wall by one of the air conditioners was crumbling.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Miriam

Small room but very well located in the heart of Broadway. Great space for the price and very convenient. Friendly staff and free bag check in prior to hotel check in. Great for Solo traveling

Self

6/10

Pleasant

27 May 2026

Sandrine

Rooms are old and a little dirty. The shower and sink handles were falling appart. There's no fridge, keetle or ice machine. Parking is complicated to find. There is only one working elevator during checkout times, be careful!

Honestly, the only good things about this hotel was the location, the comfy beds and the AC. And we didn't see roaches!

Friends

8/10

Excellent

25 May 2026

Catherine

Great location for theatre goers and those planning to shop around Times Square and convenient access to subway.
Rooms are not sound proof, no in-house restaurants (but you can access plenty of eateries nearby).

Partner

4/10

Poor

24 May 2026

Kayla

Do not stay here, we had a horrible experience. I normally don't leave reviews, but I had to for this place. When checking in, the front desk person claimed to give us an \"upgrade\". The upgrade was a smaller room with a smaller bed and outdated features. When asked for a refund, they refused. They gave us a \"nicer\" room. This room didn't have a working tv, still super small, and the water took about 20 minutes to heat up. The fan and bathroom mirror light did not work. For the price you pay, this was not worth it. The wifi did not even show up on the list of wifi on our devices, so we couldn't even use wifi. The building itself is old and outdated. Needs lots of repairs. It seems every time we were at the front desk there was an issue with other travelers/rooms as well. Overall made our trip have a more negative experience because of the hotel. Will definitely not stay here again.

Partner

6/10

Pleasant

24 May 2026

Michael

The Gallivant is a redo of the Hotel President and is perfectly situated on 48th Street, 2/3 of a block west of Times Square.

It has upwards of 300 rooms, making the 3 elevators a bit of a chore as they open on your floor already full.

As it was my 2nd time there, I expected an upgrade (I'm a Platinum Hotels.com member) and was given a dreary room, about which I complained. They promised a better one the next day and they delivered.

I'm providing a photo of their first room, which was horrid, offering a view of what looked like a mattress cover.

The staff of Adelina and Jayrick (sp?) were helpful, with the lobby fairly large and okay, but the floors themselves were dingy as one walked to the rooms. Also, the cleaning staff was quite nice, offering me an extra chair in my 2nd room and setting up a luggage rack for my bag.

NYC has become quite expensive. It was about $250 a night two years ago and was now $433 with fees. That is a \"wow\" amount, considering that my well-located on the Strand hotel in London was $250 with full English breakfast. Plus, shockingly, when I looked for the ice machine featured on three floors, there was none to be found. The desk clerk shrugged and said they were removed!

$433 a night?! To be fair, many nearby hotels were over $600, and I am not referring to the Waldorf!

Self

6/10

Pleasant

24 May 2026

Jeremy

The cleanliness of the rooms could be improved

Self

8/10

Excellent

23 May 2026

Travis

Good location

8/10

Excellent

22 May 2026

LAWRENCE

Underwhelming lobby but functional. Room was clean, shower was hot with good pressure. Bathroom is small but clean. Good linens. Great location, however this hotel is noisy from street noise. I’ll stay again but it’s my back up plan.

Self

2/10

Poor

22 May 2026

Hollyann

What’s the resort charge you pay at check in? Where is the resort? Place is falling apart, staff was rude, no restaurant on site like it says on Expedia and website. Walls are paper thin and the outlets to charge your phone were damaged. Never again

Friends

8/10

Excellent

21 May 2026

Ralph

great location for theaters. Even better is an outstadning Thai restaurant two doors away--SaiTong.

Partner

2/10

Poor

21 May 2026

James

No ac elevator broken, staff very indifferent

Self

2/10

Poor

21 May 2026

James

Very small room, staff beyond indifferent, one elevator out for 2 days, ac in room did not work - don’t stay here

Self

4/10

Poor

20 May 2026

Jorge

When we arrive to the lobby , there was a couple asking why there wasn't any hot water . It turned out that the boiler had to be reset because it stopped working. This was not the only time this happened during our stay. Once in our room, an electrical outlet blew up on us for turning on the bedside lamp when we arrived at the hotel. After that, none of the outlets in the room or bathroom worked. They gave me a significantly smaller bedroom gor the night. The bathroom door of the second room was rotting from the bottom up since the showers don't have a door or curtain, so water sprayed everywhere, especially on the door. They ended up getting us another King size room, but it was not the same kind I had gotten originally. This was our wedding anniversary trip and that was how it started onbthe first night. Oh, and another couple was fighting the front desk because there was no hot water again as we were checking out on the last morning. Avoid this hotel at all cost!!!!

Partner

10/10

Exceptional

19 May 2026

Jennette

Clean room. Very spacious for me and my family.

8/10

Excellent

18 May 2026

Terri

Hotel is at good location but too close to Fire Station on 8th Ave.. it was a noisy night. Only downside to our stay was out of 3 elevators only 1 was operational…

Partner

4/10

Poor

18 May 2026

Carolina

We found bed bugs in the bed. Needs improvement.

Family

6/10

Pleasant

18 May 2026

Steve

Perfectly positioned in the theatre district, this hotel is well located. It is showing it's age, but was clean and the bed comfortable. The A/C was good, once I learned how to operate it. The en-suite was a little cramped, particularly the toilet, but it was workable. The lack of hot water was however a problem. If you want a hot shower, be up and in the shower by 6am!

10/10

Exceptional

16 May 2026

Michelle Ivannia

Good location, nice staff

Friends

2/10

Poor

15 May 2026

Dmitri

This is worse than terrible. There is no hot water, no Wi-Fi, and no table or chair in the room.

8/10

Excellent

13 May 2026

Stephen Wayne

What I liked most about the hotel, is the location. Right around the corner from Times Square. What I dislike… there was no ice machine, no vending machines! The staff was courteous and acknowledged us as guess every time when coming and going. It’s New York, so traffic is packed and can be very noisy. Parking is very limited in this area. But hey, IT’S NEW YORK… what you expect! We enjoyed ourselves

6/10

Pleasant

12 May 2026

Carmen

Clean room but small

8/10

Excellent

12 May 2026

James

nice, hotel is is in pretty good shape, clean and tidy. some of the chairs in the lobby need replacing, most of the staff are super nice and friendly. comfy room. the only issue with this hotel is there are only 2-3 elevators and at busy times you are waiting a long time. otherwise all good!

Self

2/10

Poor

11 May 2026

Lianna

Location great, horrible management

Partner

2/10

Poor

11 May 2026

BILAL

Do not stay here rooms are not clean and rooms are very small.

8/10

Excellent

10 May 2026

george

Let me start by saying that this property is an older building and I went into the booking knowing I should expect some irregularities. I need to say that the staff that I interacted with went above the norm to make my stay good. The only reason I gave a lower score is because of the wifi. It does not make sense that the wifi was as shoddy as it was. I finally figured out how to make it work for me though. I originally booked the smallest room possible since I was traveling alone. Unfortunately, the AC was not working. I woke up in the middle of the night very hot and feeling like I was suffocating. the night manager moved me to a decommissioned room. He told me the mattress was in line to be replaced soon as one side of had spring issues. I was totally fine with this quirk because the AC worked perfectly!!! The night manager also adjusted my rate to accommodate the inconvenience. Once I was moved, everything else felt good. Staff was always friendly. The AC was great in my room. I rarely heard any of my neighbors, even though I would see a full lobby and active elevators every time I went out. So, I know the hotel was pretty booked. It was located to everything I needed to be near for this trip. If they fix the wifi , i am sure they will get better scores.

Self

10/10

Exceptional

10 May 2026

Catherine

Room was clean, great location,

6/10

Pleasant

09 May 2026

Taneshia

Rooms very small. Old. Needs renovation. Iron didn’t work. No refrigerator. Bathroom too small can hardly fit in there.

Friends_and_family Friends

2/10

Poor

09 May 2026

Pepito

Room was clean but no Ice machine broken in both floors no refrigerator in the rooms and no hot water at 5:00am went I was leaving and to much doors noise.
Sorry but if Expedia has given me lousy compounds

Self

8/10

Excellent

08 May 2026

Deborah Vargas

Estaba bien ubicado pero el servicio a cuarto aunque uno ponga no molestar no dejan de tocar la puerta en menos de 4 horas tocaron la puerta 8 veces de verdad desesperante.

Friends

6/10

Pleasant

07 May 2026

Dimitrice

All that money for 3 nights to night have an ice maker, or even a microwave was crazy. And the water was coming out brown from the sink

Partner

10/10

Exceptional

06 May 2026

Mnason

Great location and hotel!

Family

4/10

Poor

06 May 2026

Jose

it needs a update walls has hole and furniture are worn out

Partner

8/10

Excellent

04 May 2026

Guilherme

Excelent location, good bed and shower. Staff in overrall were nice, few exception at the lobby. I recommend this hotel if our looking for excelent location and good confort of a decent hotel.

Family

8/10

Excellent

04 May 2026

Rachel

If you are OK with no-frills, this is a great place. If you don’t mind just having Wi-Fi in the lobby, this is a great place. One of the things I liked is there was no carpeting in the room which always means a cleaner room, especially when it comes to a budget buy. The bed seemed clean. It had no odor. I left three dollars for the cleaning ladies out every single day and they changed my sheets and cleaned my room. The safe worked. This is something that is important to me. Also the had every channel that you could possibly want. I am a native New Yorker and needed to book something quickly upon my mother‘s death. Typically as a native New Yorker I would not go to Times Square. What I liked about the location was if you headed to eighth Avenue you had Starbucks towards the left and you had Whole Foods to the right & if you went all the way to ninth Avenue there was a laundromat and some really good restaurants. They quickly refunded $160.91 hold.

Self

8/10

Excellent

03 May 2026

Shanna

Awesome location within short walking distance to Times Square and Theatre district. Wish there were mini fridge in the room but no complaints.

Family_with_children

2/10

Poor

03 May 2026

Maria Luisa

AC not working right

Family_with_children

6/10

Pleasant

02 May 2026

Katy

The location is genuinely great. Steps from Times Square, easy access to everything. That’s where the good news ends.

Our room had a smashed bug on the wall. Paint and wood peeling off the bathroom door. No smoke detector. The in-room phone didn’t work — which means no calling the front desk, and no calling 911 if something went wrong. WiFi was nonexistent inside the room.

Every single door in this hotel slams. All hours of the night.

We flagged the WiFi and phone situation to the front desk. They weren’t concerned.

Then a staff member yelled at me for closing the door to the lobby restroom while I was using it. In another language, so I still don’t know what the actual issue was. Being screamed at by hotel staff for using a bathroom is not something I expected to add to a trip recap.

I get that budget hotels have tradeoffs. But broken safety features and that kind of staff interaction aren’t tradeoffs — they’re problems. The neighborhood carries this rating. The hotel itself doesn’t earn it.

Friends_and_family Friends

10/10

Exceptional

01 May 2026

Glen

It was very well located for what we wanted to see in the area. The staff was excellent, the rooms were clean and comfortable.

Partner

6/10

Pleasant

30 Apr 2026

Earle

I was without internet for half my stay, no heat or AC.

Self

2/10

Poor

30 Apr 2026

Lindsey

WARNING: If you are JEWISH, DO NOT STAY HERE!!!!!!

My experience at this hotel was deeply troubling. Not only are the conditions unacceptable, but I also encountered behavior from staff that I found offensive and discriminatory. During a conversation with a female front desk manager about ongoing issues with the WiFi—which was consistently unavailable throughout my multi-week stay—I was subjected to an antisemitic remark. That alone is completely unacceptable.

Beyond that incident, the hotel fails to meet even basic expectations. Despite charging an additional $100 per night at check-in as a so-called “facilities fee,” there are essentially no amenities. There is no restaurant, no gym, no ice machines, and, as mentioned, no reliable WiFi. They also have you donating money of your stay to a charity that I knew nothing about.

The physical condition of the rooms is equally concerning: showers lack proper doors, locks on room doors do not function correctly, and key cards frequently stop working, forcing repeated trips to the front desk. Service at the front desk was consistently dismissive and unhelpful.

When I informed the manager that I intended to escalate the issue to her supervisor, I was subsequently removed from the property through Travelocity rather than having my concerns addressed.

Overall, this was an extremely negative experience, both in terms of the accommodations and the treatment I received.

Self

2/10

Poor

30 Apr 2026

Lindsey

Self

2/10

Poor

30 Apr 2026

Lindsey

Self

2/10

Poor

30 Apr 2026

Lindsey

Self

2/10

Poor

30 Apr 2026

Lindsey

Self

10/10

Exceptional

29 Apr 2026

Talisha Dalian Torres

Volvería mil veces más, me encantó

10/10

Exceptional

29 Apr 2026

TIFFANY

Didn’t use parking

8/10

Excellent

26 Apr 2026

Leopoldo

Room was small but clean. Didn't spend much time in it so it wasn't a big deal. They were nice enough to hold our luggage after checkout for a small fee which was helpful and let us explore the city more easily.

Friends_and_family Family

4/10

Poor

26 Apr 2026

Michaela Rubie

i'm sorry but our overall experience in this place is not good, firstly, i think the aircon is broken but it's turned on. it is on but we didn't feel any air or cold air coming out from the aircon and we felt hot during our stay. we thought that it's just the heater because it was during end of march that we stayed, but no, i think the AC is really broken or old. we didn't get a chance to tell the front desk on the first night because we thought it's the heater and that time it was still freezing cold outside and we were so tired, we only got a chance to tell them on the last night of our stay. next, the front desk is dark and when you enter the hotel there is some smell that makes me nauseous when entering the area,, maybe they're undergoing a renovation? coz there was only 1 desk open.

but the good thing about this place is it is really close to the theaters, like if you want to watch a broadway show, it is really close, like 10 min walk. and my friend is a fan of hadestown that's why she chose this hotel and this area is just in front of the theater. so if you are hadestown fan, you can stay in here. but i hope they will take a look at their AC units coz that can make a difference.

Friends

10/10

Exceptional

24 Apr 2026

Stephen

Check-in time took less than two minutes. Talk about speedy.

10/10

Exceptional

24 Apr 2026

gregory

Zumka was amazing and so very nice. I had a great conversation with her all three days. She’s part of the the staff that does room service. I hope everybody could get her when they go to this hotel. And in reference to the hotel, what they hidden Jim off of Broadway deathly going back again and death. It will be staying at this location at Gallivant.
Price location, Cleaners friendliness bed, comfort amazing been to New York 3040 times over my years and just found out about it on Expedia three weeks ago.

Friends

10/10

Exceptional

23 Apr 2026

Sittikorn

Easy access hotel

Self

10/10

Exceptional

22 Apr 2026

Nelly

Good!

Family

6/10

Pleasant

21 Apr 2026

HANNAH

Super convenient location, and the room sufficed just fine for a few nights. However our AC unit was very old and had trouble keeping the room cool, and there was a large gap next to the unit just open to the air due to janky installation. I also found a few hairs in the bathroom that weren't ours.

Partner

10/10

Exceptional

20 Apr 2026

Joel

Muy cerca de todo

2/10

Poor

20 Apr 2026

Arunjot

The rooms didn’t look like the pictures at all. It was deceiving compared to what was seen online

4/10

Poor

19 Apr 2026

Candice

If you are going to NYC looking for just a bed in a good location, the gallivant is the place for you. Check in was easy, we paid the $50 for early check in, the desk attendant told us the ice machines were broken but we could “go to the gym and get free water”. There was no free water and we saw no gym. Our room was fine. Sheets were clean and the bathroom was nice. Only one outlet in the room had an outlet cover, and the outlets were very loose. We had to ask the front desk 3 separate times for towels, we asked at 3pm and did not receive them till midnight. Our last night we ran out of toilet paper and when I asked the attendant in the hallway for more he told me I had to call the front desk to get more. Our phone in our room did not work so we no toilet paper. The shower was very nice, but the pillows on the beds were flat. The floors in the room were very slanted. Felt like a skating rink in the room.

8/10

Excellent

19 Apr 2026

Gilli

the AC worked well I was unable to stream any shows the internet was not strong enough

Self

6/10

Pleasant

18 Apr 2026

Kevin

Pretty decent hotel especially for the price. Very close to time square and within walking distance of multiple subway stations. The room did have some stains or dirt on the walls but still a pretty clean room overall. The elevators sometimes did take a little while. Biggest complaint was the shower area where the water splashed outside into the floor of the bathroom so every time after a shower there would be a lot of water as you stepped out. Had to combat with placing towels on the ground. If you’re not looking to spend too much this hotel will probably be good for you but personally I would spend some more money next time and book at another place.

Friends

10/10

Exceptional

18 Apr 2026

Steven

It did take a long time for the shower to get hot water

Self

10/10

Exceptional

16 Apr 2026

Stephanie

We enjoyed the hotel. It was a great location, staff was very friendly and was great with suggestions for us. We did a mother daughter trip and this family suite was an excellent choice for us. We will stay here in the future as well.

Family

2/10

Poor

16 Apr 2026

Jessica Marie

This hotel is not what looks like in the pictures. It's run down and mickey mouse in all the rooms. I would not recommend staying here.

6/10

Pleasant

15 Apr 2026

Tonya

The property is old and needs updating

10/10

Exceptional

15 Apr 2026

Shawn

Comfortable room

Self

6/10

Pleasant

14 Apr 2026

Shellean

The room was clean overall but minor issues noted garbage provided was insufficient for a family room size,

8/10

Excellent

14 Apr 2026

Jennifer A Ford

Location, location, location. This is an old hotel with some wear and tear, but it was clean and we loved the premium room with queen bed and bunk beds - it was like having a suite with two rooms! Hotels.com has the wrong check out time - it should be 11 a.m. and not noon and the property said they've been asking hotels.com to change it for a long time. We were on an unseasonably hot spring day and the air conditioner is a window unit that looked a bit old. It was blowing in our face and making loud noises, but it was fine. Again, location, location, location - SO CLOSE to Times Square and the show we came into the city to see. Friendly staff. Comfy beds and pillows and clean rooms.

Friends_and_family Family