The Gallivant Times Square

United States , New York Area - NY
NEW YORK, 234 W 48th St
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100 reviews shown

2/10

Poor

20 Mar 2026

Patrick

Terrible place

Partner

10/10

Exceptional

20 Mar 2026

Meghan

Great hotel and staff was friendly and helpful. Comfortable beds and clean rooms, would stay here again.

Family_with_children

10/10

Exceptional

20 Mar 2026

Andex

Good staff

Friends_and_family Friends

10/10

Exceptional

20 Mar 2026

Andex

Good staff

Friends_and_family Friends

8/10

Excellent

19 Mar 2026

Luiz

Pleasant atmosphere, clean room, very attentive staff. I recommend it.

Family_with_children

8/10

Excellent

19 Mar 2026

Sunny

The staff was VERY friendly and chatty which I appreciated. The room was small, but the prefect size for one. The room was not fully cleaned properly as there was a dirty towel hanging on the back of the bathroom door (had makeup on it) and hair about the bathroom. There was a nice view from the window facing east. The room stayed toasty warm. The shower was warmer and water pressure was great, but it did take a while to drain, meaning there was standing, soapy water while I was showering. The bed was fine, not new, but did the job. I was happy to not have to wait long for the elevators any time I needed to come and go. I will say, the walls are thin. I could hear very clearly people in the halls and in the next room. Overall, the location is super convenient and the price is right.

Self

2/10

Poor

19 Mar 2026

Donnella

The first thing that happened was we were assigned to a room that was already occupied. That should have been our clue! This is a very dated hotel, our toilet was stopped up, the shower handle literally fell off while I was showering. I had to leave it running, go downstairs and lodge my complaint with wet hair. Another complaint the blow dryer did not work. The room does not have a working phone so each time I needed assistance I had to walk downstairs. The room did not have working plugs close to the bed. It was also very noisy. The staff was good to get things fixed, (toilet and shower) definitely a plus. It is very close to Times Square- another plus.

10/10

Exceptional

18 Mar 2026

Maria Gezell

Good

Partner

8/10

Excellent

18 Mar 2026

Meir

Got a splinter from the rug.

Partner

2/10

Poor

17 Mar 2026

Alberto

Room was HORRIBLE! the curtain was taped to the wall, it fell as soon as it was touched and I asked to extend my stay but get another room since the one I was in was BADD! I was charged 570 for “smoking” when I have asthma and can’t physically even smoke. They won’t answer my calls, I’ve been trying to contact the facility but nothing.

Self

10/10

Exceptional

17 Mar 2026

MARIA

Excellent location. Good service.

8/10

Excellent

17 Mar 2026

Emma

Room was clean, quite small but did everything it needed to. Air con and extractor fan in the bathroom were really loud. Check in was quick and easy, check out even easier.

Self

8/10

Excellent

16 Mar 2026

Chandro

Property was

4/10

Poor

16 Mar 2026

Haley

No hot water

8/10

Excellent

16 Mar 2026

Michelle

We had a room that had windows facing a wall of the next building so there were no views; however, this turned out to be a good thing because it was very quiet--especially for being near Times Square.
Location was awesome! We were able to walk just about to any location we wanted: Central Park, Times Square, Empire State Building, Madison Square, Grand Central Station. Of course if you are not used to walking more than a mile, then take the train. Finally a vacation I did not gain a ton of weight on!!!!
Back to the hotel, the staff were very nice. From the front desk to the cleaning crew, they were personable, kind, and generous. Elevators worked and were small, but the wait was never long.
Beds were comfy!!! Towels and bathroom were nice and clean. No odd smells or anything. The TV and WiFi did not work that well for me, so I used my phone as a hot spot. TV was just normal tv, nothing fancy.

Family

6/10

Pleasant

15 Mar 2026

Linda

No gym on site, staff was very helpful, rooms are hot. We had to ask for a box fan.

Family_with_children

4/10

Poor

15 Mar 2026

Remi

Nice location near Times square, rooms are very small and old

Family_with_children

6/10

Pleasant

15 Mar 2026

Kaila

The original room I was placed in had a giant roach in the closet, the floor frame was old/degraded. The bed sheets and frame were dirty. During check in, the guys the front desk was not the friendliest but switched my room immediately, I’m sure he was aware of the condition. During check out, the lady was not nice to the guest ahead of me or me. I asked for a printed copy of what I was charged for in the beginning because it was told that there would be a $150 hold and it would be returned however, only $11 roughly were returned which was not probably communicated during check in. There’s not many amenities and the water originally comes out brown at first. If you’re looking for a place to sleep only, this is for you. Keep in mind there’s no microwaves, ice containers, or refrigerators in the room. This is in Times Square so there’s food and fun around, but the actual hotel has nothing to really offer.

Self

8/10

Excellent

14 Mar 2026

Maureen

The location is convenient for theaters and dining. The staff is excellent and the lobby is nicely appointed. The rooms are no frills but adequate

Self

6/10

Pleasant

13 Mar 2026

Eric

Shower was designed in a manner that water would get on the floor because it was a half shower door. Fresh paint overwhelmed the room

Self

6/10

Pleasant

13 Mar 2026

Mark

Arrived and room and was asked if I wanted to upgrade for $10/night. Sure, why not. Got to room and AC didn’t work.

2/10

Poor

12 Mar 2026

Venise

yes

2/10

Poor

12 Mar 2026

Lindsey

When we arrived in our room it was 79°. We could not get the air to work and it was apparent at least the cleaning staff was aware because the windows were open. We let the front desk staff know, and the assured us it would be fixed once we returned from dinner. Once we returned, the room temperature was unchanged. We requested a new room and were told the hotel was sold out and we had no options. All we could do is sleep with the windows open. Beyond this- the room was dirty- like food in the air conditioning vents, corners of the floor uncleaned, marks on the walls, damage to the furniture. The bunk beds were not well supported. The next morning after having a terrible night trying to sleep we again requested a new room. They did allow us to move to a room with working air that was in slightly better shape, however it had questionable installation of the air conditioning units with toilet paper stuffed in the wall. The location was great, but the quality of the hotel was terrible.

Family_with_children

4/10

Poor

12 Mar 2026

Evelyn

AC and outlets did not work at the same time. Had to call maintenance every night to restart and flip the panel switch for our outlets to work. Very inconvenient, rooms were small.

Friends

10/10

Exceptional

12 Mar 2026

Silvia

Worth for the money

10/10

Exceptional

11 Mar 2026

Robert

Very close to times sq. Bathroom looks recently redone. Rest of room is dated but seems clean,

Self

2/10

Poor

11 Mar 2026

Daphne

Breakfast was at a restaurant across the street. Limited menu. Room was extremely small and the bed was uncomfortable. Bathroom was so small I could barely fit. The pictures on the website are deceiving and not representative of what to expect. I do not recommend this hotel.

2/10

Poor

11 Mar 2026

Indiana

Dirty room. Cables exposed. AC broken. Bathroom clogged and smelled like sewer. Cigarettes in room.

Family_with_children

8/10

Excellent

11 Mar 2026

HUGH

I have stayed here several times. Unfortunately the ice machine was not working this time nor a month ago on my last stay and the a/c was not working with nuc temperatures at 80 degrees

Self

6/10

Pleasant

10 Mar 2026

Andrew

Bathroom water took a long time to warm up drain in shower was clogged shower knob was broken kept falling off not well maintained at all

Self

8/10

Excellent

09 Mar 2026

Janet

I enjoyed my stay at The Gallivant, it is very close to Times Square and the staff were super friendly. There is no bar on the property. We had the room with a balcony and had a great time taking pictures and eating outside. Our room came with breakfast which was located directly across the street and the food was absolutely delicious! I’ll stay here again.

Friends

4/10

Poor

08 Mar 2026

Pat

The hotel is quite rundown on the floor that I was on. The hallway carpets were very stained and the walls had many chunks out of the pant and drywalls. My room was pretty beaten up and showed lots of wear. My floor was sticky upon my arrival and I mopped it up myself. The bed and sheets seemed clean and the bed was comfortable. They were all kinds of fruit fly type bugs in the bathroom.. early in the morning, the cleaning staff were yelling at each other down the hallway. I moved myself and a group out of the hotel and went elsewhere. I do have to say that the staff was wonderful to work with and tried their best to accommodate us. If you don’t care about some of the things mentioned above, it’s a great location and very nice desk staff.

6/10

Pleasant

08 Mar 2026

Karina

Room very small and not so clean

8/10

Excellent

06 Mar 2026

David

Second stay here. The room this time was much smaller and had a heating issue that made it unbearably hot. Once we informed the staff it was rectified within minutes. Overall it's very reasonably priced, no frills hotel that keeps right in the heart of Times Square and the theaters

8/10

Excellent

05 Mar 2026

Patricia Thais

the staff were great my only p

6/10

Pleasant

05 Mar 2026

Thomas

Great location for theater.

8/10

Excellent

04 Mar 2026

Angela

Bad breakfast

Partner

10/10

Exceptional

02 Mar 2026

Jennifer

Great location if you are visiting to see shows. 5-8 min walk to most theaters. Friendly staff. Near lots of great restaurants. Highly recommend!

Friends

10/10

Exceptional

02 Mar 2026

Rodolfo

6/10

Pleasant

02 Mar 2026

Aaron

Broken window, broken heat.

Self

6/10

Pleasant

02 Mar 2026

Eduardo

8/10

Excellent

01 Mar 2026

Crystal

Amazing staff, room always clean, etc. Two things: the horrible & constant smell of Marijuana, & never locating the breakfast. (No signs anywhere - we looked.)

Outside is one thing, but inside the building (that we paid insane prices to say at) is another.

Friends_and_family Family

6/10

Pleasant

28 Feb 2026

LaKeisha

At least paint the rooms and redo the carpet you can tell that this hotel is definitely ran down but great location for Times Square

10/10

Exceptional

27 Feb 2026

Chelsea

Room was clean and the staff was helpful when checking in and out. It was a quick stay so the room was enough for me and my partner. I’d consider this hotel for the next time I’m in NY for another quick trip.

Partner

6/10

Pleasant

26 Feb 2026

Orlando

Overall not impressed. All 4 ice machines in the hotel were broken. My room had lights missing and we had spotty internet/tv service.

Partner

10/10

Exceptional

25 Feb 2026

Kwan Dong

It was a reasonably priced hotel in a great location. The only issue was that the room was a bit old, but I asked for a change early on, and they gave me a better one. I think it was a satisfactory experience.

Family_with_children

2/10

Poor

24 Feb 2026

Jasmine

The room

8/10

Excellent

24 Feb 2026

Erik

Friendly staff

Partner

4/10

Poor

23 Feb 2026

Jennifer

At first glance the hotel seems fine. I expected a bit run down due to other rreviews and the preice. I did not expect gaping holes in the wall and exposed outlets and what i can only assume is black mold around the air conditioning unit. The paper thin walls and windows that allowed sound to carry clearly from the street 8 stories below didnt quite help the experience either.

Family

2/10

Poor

22 Feb 2026

Sofia Isabelle

everything was terrible. room was in terrible conditions, staff was super invalidating and did not even say sorry for the conditions of the room. i was promised a refund of the resort fee and 100 dollars more and i have not received anything still and every time i try to contact the hotel they hang up in my face. i advice anyone who is staying to change their reservation to another hotel before it is too late.

10/10

Exceptional

21 Feb 2026

Christina

Amazing location

Partner

6/10

Pleasant

21 Feb 2026

Pamela Roshea

They need to update rooms

8/10

Excellent

20 Feb 2026

Joel

Overall very good experience. Room was clean and very spacious. Finishes and furniture were a bit worn. Housekeeping staff was great. Elevators were smooth and never crowded like other hotelsin the vicinity. $40/night resort fee charged on site that I was not expecting. It was above and beyond total expedia cost.

Family

6/10

Pleasant

20 Feb 2026

John

The room is small. It has no refrigerator and every ice machine in the entire hotel is broken,. There was no ice to be had. The elevators are very small and run sporadically.

Self

2/10

Poor

20 Feb 2026

Brody

Nothing in the room worked there was no ice machine no fridge no ventilation ac did not work there was holes in the wall and when you shower it is a sauna in your room and when the humidity gets too high it’ll charge you $500 and they tell you they can’t do anything about it would not stay ever again

10/10

Exceptional

19 Feb 2026

J.P.

Awesome!

8/10

Excellent

19 Feb 2026

Abram

Great location!

Self

2/10

Poor

19 Feb 2026

Destiny

Don’t stay here. The room was terrifying — both locks on the door did not work, the door was dented that you can see the hallway and into the room. And the walls were so badly painted it was terrible. The room overall was not at ALLL how it was pictured. Don’t stay here. I did not even get a refund because THEY WILL NOT ANSWER THE PHONE. Expedia cannot even get ahold of them. Don’t stay here. Save your money. I’d give it 0 stars if it let me.

Friends

2/10

Poor

18 Feb 2026

Christopher

The room was very rundown.

8/10

Excellent

17 Feb 2026

Rose

Room was clean. Staff was attentive. Aside from the room being too hot it was a wonderful experience.

Family

2/10

Poor

16 Feb 2026

Coty

Awful stay at the hotel. Another guest claimed they felt catfished by the photos.
Issue: Had to change rooms…and for my safety, I had to decide if I wanted to change rooms again or check out early. I decided to check out early.
Room 1 - wall was unfinished with pipes exposed next to AC, bed was falling off the frame, no curtain on window for privacy and furniture was in disrepair.
After debating for 20 mins I went to the front desk with the situation. They placed me in a new room.
Room 2 - This room was “finished” per the front desk. I was exhausted so I retired and went to bed.
The next day in the elevator, I was cornered by another guest, which is obviously not the fault of the hotel. However, when I got back to my room, I realized that the dead bolt on my door did not lock properly nor was there a door latch to keep my door from opening. I then realized that there was a giant gap under the door at about half an inch. Which would definitely allow someone to stick a coat hanger under the door and open the handle of my door easily.
I decided to pack my things and head to the front desk to check out early. At the front desk, I told them the situation and how I felt unsafe and it took me three times explaining to a female front desk agent about the safety concerns until they understood what I was conveying.

Business_and_leisure Self

10/10

Exceptional

16 Feb 2026

Joseph

Great hotel very close to time square.

8/10

Excellent

16 Feb 2026

Damiko Dion Herbert

The room was a bit stuffy and the A/C had mold

Leisure Friends

6/10

Pleasant

16 Feb 2026

Elizabeth

The staff were really kind and the facilities were clean. However, for such a large hotel they have the worlds two smallest elevators.

6/10

Pleasant

15 Feb 2026

Leslie

Hotel is nice but outdated

Friends_and_family Friends

6/10

Pleasant

12 Feb 2026

Hannah

the rooms are super small, the guy at front desk didn’t want to give us extra towels when we checked in , the drain in the bathtub is clogged i think because it would take awhile for the the water to go down in the shower but housekeeping was very nice.

Leisure Friends

10/10

Exceptional

10 Feb 2026

kevin

Amazing service

Business_and_leisure Family

2/10

Poor

08 Feb 2026

Samira

there is no communication between front desk and housekeeping which really inconvenienced my guest experience. 1 - the first room I walked in was dirty so they moved me to another one. 2 - I requested a late check out however housekeeping was relentlessly banging on my door from 11am to get me out. The front desk charged had already charged me for the late check out so I don’t understand how housekeeping wouldn’t see that note. The rooms are okay, could use some love. Overall, frustrated with staff and operations.

4/10

Poor

06 Feb 2026

Abbe

It’s a very tired hotel. Things didn’t work. There was no ice machines. Staff wasn’t the friendliest. Everything‘s look clean, but it’s really not stuff. Just paint it over.

Partner

6/10

Pleasant

06 Feb 2026

Julia

We stayed at The Gallivant Times Square from Jan 31st to Feb 6th. The rooms were okay and had everything you’d need for a short stay, but the hotel itself is a bit run down. The lobby is nice, and the staff were friendly and welcoming throughout our stay.

Housekeeping was sensational — our room was cleaned daily, we received fresh towels every day, and the housekeeping lady we saw a few times was absolutely lovely. She even followed up to ask whether maintenance had fixed the issues we reported, which was really appreciated.

Unfortunately, some room issues were never resolved. The safe never worked, the toilet clogged and overflowed twice, and while we were given a TV remote, the TV itself only had one channel. The shower had great water pressure, but water would leak all over the bathroom floor, which could be a slipping hazard. After the second toilet issue, staff did offer to move us to another room, but with only three nights left it felt like more effort than it was worth.

Overall, the location is fantastic — less than a 5-minute walk to Times Square and close to subway lines. This is not a 5-star hotel, but for a cheaper stay in an unbeatable location, it did the job.

Leisure Partner

2/10

Poor

06 Feb 2026

Christina

This may have been the worst hotel ever. The room was very run down, walls need painting, desk chair was filthy and stained, wall lamp above the bed was broken and hanging down. Most of the power outlets didn’t work and the ones that did, you had to prop your device in just the right angle to get any power. No seating, just the beds. Plenty of room for a few chairs or loveseat. No ice machines or vending machines, not even a lobby store to purchase snacks or toiletries. Did not enjoy the experience at all.

Friends_and_family Family

2/10

Poor

05 Feb 2026

Marianna

Hotel is Terrible I definitely do not recommend staying at this hotel.. I booked a queen suite and got a full bed for me and my partner.. then when you get into the room it’s extremely small and nothing works. Shower was broken, tv didn’t work, the door was also busted in and screwed together etc.. On top of everything else when I checked out it’s been weeks and I have yet to receive my refundable deposit. I’ve been calling them and they just say “ well give you a call back” and haven’t received anything yet. Absolutely terrible, DO NOT STAY‼️‼️‼️‼️‼️‼️

Leisure Partner

4/10

Poor

05 Feb 2026

Verified traveler

Despite numerous emails I am still waiting for my deposit to be refunded (well over a month since departure). Location good. Standard was ok however very tired…wouldn’t recommend I’m afraid.

Leisure Family

4/10

Poor

04 Feb 2026

Simoune

Dirty

10/10

Exceptional

04 Feb 2026

Phuoc

Very nice experience.

6/10

Pleasant

02 Feb 2026

Donald

Location - AMAZING.
Cost - REALLY GOOD.
Size - by NYC standards, good.
Bathroom - small but standard, good.
Staff - very friendly and helpful. Especially the cleaning staff.
Clean - VERY.
Quiet - YES, even on a busy NYC street.
WiFi - reliable.
Check-in - seamless.

Condition - Hmm. Much to be desired.
- Broken outlets.
- Not enough outlets.
- Broken window made it very cold in the room.
- Unpainted spackle on the walls.
- Floor trim missing.
- Dresser drawers broken.
- Floor tiles warped, made walking a bit clumsy.
- No carpet, no curtains (echo).
- No fridge.

Self

4/10

Poor

02 Feb 2026

Denias

The room didn’t have WiFi or television. The actual layout of the room didn’t match online aesthetic and standards.

Leisure Partner

8/10

Excellent

01 Feb 2026

Mignette

The staff was courteous and the property was VERY convenient. The property needs some TLC…carpet in hallways was torn badly…room extremely small, but clean and comfortable!

Leisure Family

6/10

Pleasant

01 Feb 2026

Christian

Locations is great room for 4 people too small
Night time font deskt not responding the phone need it to go to lobby to request for assistance
Ladie at check in time is wonderful and fast.

Business_and_leisure Family

6/10

Pleasant

01 Feb 2026

Michael

The room is larger than some rooms in mid-town Manhattan can be. Bathroom is minimalist in size. Price is right, at least in mid-week as I travelled. Staff are great. My lower rating is due mainly to the very poor wifi. I am rarely in my room but one ipad could not to the point of entering the password, other connected but dropped whenever trying to actually use the internet. The blinds could be a bit more \"room darkenting\". Most any other complaint is nothing you can fault the hotel for.

10/10

Exceptional

01 Feb 2026

Javier

La ubicación excelente

2/10

Poor

31 Jan 2026

Carl

Booking system malfunctioned which caused 3 hour delay checking in. Large hole in window allowing freezing temps into the room during winter

Leisure Self

2/10

Poor

29 Jan 2026

Angelica Maria

From the staff being rude and dismissive to the undisclosed charges at check out, save yourself and do not stay here. Oh and in the month of January they thought it was appropriate to have space heaters as their source of heat in the rooms.

Leisure Partner

2/10

Poor

28 Jan 2026

Judy

Room was ok. I was charged for something on my card and cannot get anyone to answer

8/10

Excellent

28 Jan 2026

Martin

I believe the front desk agent was Sunny. She was delightful, positive and helpful. Not only at check-in, but the next morning offering me a cup of ginger-honey tea to warm me for my walk to rhe subway. THIS is customer service!
The rate abd location were great; the room 'meh', at best. Very small. No luggage rack or table, so had to put bags on bed, after trudging through slush. Bathroom door closed only if standing on or in corner. Heat/AC unit very loud. Bed was somewhat comfortable and coffee in room was a pleasant surprise.

Leisure Self

10/10

Exceptional

28 Jan 2026

Priscila

Amazing

Leisure Friends

4/10

Poor

28 Jan 2026

Tabitha

It was not at all what I expected, didn’t look like the pics. Way too expensive for what was offered. It was not luxurious, could barely turn around in the bathroom, just didn’t have the luxurious feel that I was looking for.

Business_and_leisure Self

10/10

Exceptional

27 Jan 2026

Lynn

I like the room, the service, and all the staff that I came in contact with since the day I checked in Saturday until the day I checked out Monday.

Self

4/10

Poor

26 Jan 2026

miguel

Overall, our experience wasn’t what we expected. The room wasn’t in the best conditions, there were cleanliness and engineering issues present; the day staff was ok but the overnight agents weren’t helpful at all. The only good part was the location.

Leisure Partner

6/10

Pleasant

26 Jan 2026

Lynn

I wanted to give a poor rating because Saturday and Sunday they put me on a floor where the locks on the doors needed repair. The lock on my door was very very poor and not safe. I felt like it was because I’m a black person therefore I was given this room. When I paid to stay another day the gentleman at the desk Sunday morning was very polite he offered me another room and explained to me the locks were in need of repair. He brought the subject up to me about the locks. I believe that was very kind, professional and caring for him to offer me another room and explained why without me having to ask.

Self

6/10

Pleasant

24 Jan 2026

Ly'esha

Cool hotel
Cold water
Heat not heating enough
No refrigerator
Other than that it’s cool for the price

4/10

Poor

24 Jan 2026

Lacey

Room was bad. There was pain missing or peeling in multiple places, exposed wires on the floor and electrical sockets with no covering at all. To top it off rust all over the bathroom.

Leisure Family

6/10

Pleasant

23 Jan 2026

Javier

Staff was helpful, a hide keeper came into my room while I was sleeping knowing my check out was at 11am

2/10

Poor

21 Jan 2026

KELLSEY ANNE BELLEZA

- bugs in the shower
- mold in the shower
- so dusty. would wake up coughing. head hurting.
- dirty bed sheets
- was on the 10th floor but heavy sewer smell
- dirty towels with stains and hair on them
- shower gross
- wallpaper peeling
- paint bubbles
- painted over mold
- heater & ac doesn’t even work. thermostat broken.
- sink slow draining
- honestly might have bed bugs
- room wasn’t properly cleaned there was hair in the shower, & on sink & floor at check in. sticky dirty floor.
- hvac torn out
- outlets didn’t work was very lose didn’t charge my phone it was stuck on same percentage
- room phone wasn’t working
- bed is absolutely horrible mattress woke up back & neck hurting. flat ahh pillows
- front desk agent doesn’t answer phone
- rude front desk receptionists

Business_and_leisure Family

8/10

Excellent

20 Jan 2026

Bailee

Nicest staff!! They just need better ac units. You either had to fry or freeze. No in between!

6/10

Pleasant

19 Jan 2026

Oscar

Dominican lady in the front desk is the best!

Property needs make over and maintenance

My room has water leaks on the roof and AC old pipes were exposed from old AC unit that was there before. Area where old AC was also not painted over. Patched it and that’s it.

Partner

10/10

Exceptional

18 Jan 2026

Adriana

Very Friendly staff! Comfortable bed and great location!

Friends_and_family Friends

2/10

Poor

18 Jan 2026

ROKSANA

Old, dirty, mold

Leisure Family_with_children

2/10

Poor

17 Jan 2026

Chrystal

Check in was quick and smooth. We politely asked if there was breakfast down here in the lobby, the response was abruptly given the response of “You can find breakfast outside”. The room was spacious. Quickly we realized that the top bunk on the bunk beds was certainly not safe for my daughter.. so flimsy. We just put the mattress down on the floor instead. Also, not a problem and moving on.
It didn’t take long to discover that the shower drain had a bunch of bugs coming out of it. Like, a lot. We covered the drain with the ice bucket to prevent more from coming into the shower, shut the bathroom door and then notified the front desk. They apologized and said they would take care of it while we were away. Which they did. Smelled like bleach when we returned but no more bugs… until throughout the evening. My mother tried to prep the coffee pot for the morning and it wouldn’t work. Front desk stated they would bring us a different one right away, it never did arrive.
That night, no matter how much we tried to get the radiators to work, we just couldn’t get heat. In the morning, we asked the front desk to please have someone look at it while we were at breakfast. Again, they never had done it by the time we returned in the afternoon. We asked the housekeeping lady for more blankets and she notified maintenance immediately that the heat was not working, he looked at it and told us immediately yes they didn’t work and we needed a new room. Instead they brought a space heater

Friends_and_family Family

8/10

Excellent

17 Jan 2026

Barry Alan

The rooms and bathroom are extremely small. However, they are kept clean.

Leisure Self