Hudson Yards Hotel

United States , New York Area - NY
New York, 510 West 42nd Street
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100 reviews shown

6/10

Pleasant

13 May 2026

Katelyn

Convenient hotel to be near hell’s kitchen and broadway without being too close to times square.

Really uncomfortable bed. And the 4pm check in time is tough.

Partner

2/10

Poor

13 May 2026

Edward

This is a really horrible property. TV, AC, and Internet did not function. The front desk is impossible to communicate with and will not assist you. I would typically not write a review but this was a uniquely bad experience. From seeing others' experiences all of these issues must be known to management but they willfully do not disclose them to you upon booking or arrival.

2/10

Poor

13 May 2026

Kristen

Hotel was very very dark. No WiFi or television in any rooms- which was not disclosed upon check in. I know staff was trying to done

4/10

Poor

13 May 2026

HYGOR

Air conditioning not working

Friends_and_family Family

4/10

Poor

13 May 2026

Bridget

The hotel has potential, but is clearly mismanaged. There was no wifi, so the televisions also didn't work. We were told "the engineer is out today" and "we are waiting for a part," but from the previous reviews it is clear this is a chronic issue. Our AC ran 24 hours a day to cool the room to about 72 degrees (it was about 60 degrees outside during our trip). There was a portable space heater sitting on our desk, so I assume the heat in the room was also inadequate. The room appeared to have been wiped down, but has not had an in-depth cleaning in quite some time. The bathroom in the room had substantial build up in the shower, floor and vents, and the bathroom off the lobby was abysmal.

Family

4/10

Poor

13 May 2026

Samantha

Ac didn’t work, room smelled like musk. Bathroom was not clean. Basically a motel 8. For the price in NY I guess it’s good. Would recommend staying elsewhere if it’s more than a day. Staff was fantastic, great location.

Partner

6/10

Pleasant

13 May 2026

Eric

Clean rooms w/ updated bathroom even though the property is showing its age. Great location to get to Hudson Yards as well as Time square. Staff was friendly. TV did not work and wifi signal can only be reached when near the lobby and not in the rooms, at least where i stayed at on the third floor. Then again I was there to explore NY, not watch TV but would have been nice to check out the local news and shows to unwind for the night.

Family

10/10

Exceptional

12 May 2026

Lisa

I was most impressed with the friendly and helpful staff!

Self

2/10

Poor

12 May 2026

donneil

MY AORST BOOKING IN NYC EVER, THE FRONT DESH PERSON WAS UNPLEASANT OR HELPFUL. I BOOK A QUEEN WITH A TERENCE YARD AND THE FURNITURES HAD BIRD POOP ON IT. THE SO CALL HEAD OF HOUSE KEEPING WAS UNPROFESSIONAL AND MORE TO SHOW HER TITLE THAN ATTEMPT TO HELP OR EVEN TRY TO OFFER TO CLEAN IT. ALL SHE SAID WAS SORRY SHE CANT HELP .IF THE BIRD MAKE MESS AND THEY DONT HAVE ANY OTHER ROOMS

Partner

10/10

Exceptional

12 May 2026

Scott

Staff was great. Check in quick and easy check out also. Place was a little beat up but a good cheap place in NYC

Self

8/10

Excellent

11 May 2026

Gavin

Room was very spacious with a large bathroom with a shower. The room and hotel have basic amenities, but this is no problem as 42nd Street, 10th Avenue and 9th Avenue have everything you would need. The hotel has some interesting spaces, an outdoor seating area, like a courtyard, and also some indoor areas with glass ceilings. It has a modern/retro, quirky design which made it an interesting and pleasant stay.

Self

10/10

Exceptional

11 May 2026

Linda

The only things I had problem with was getting tv and internet connection. Room was amazing .. so big !

Self

6/10

Pleasant

10 May 2026

Juan

I liked the lobbie and how it had a nice pool table, but I didn’t like that the room felt a bit dirty, the wifi didn’t work and because of that the tv didn’t work, they should drop the price of the room if the tv isn’t working. I also felt a little itchy when staying there not sure what it was. I think for the price of the room they should at least have a microwave in the rooms.

Partner

4/10

Poor

10 May 2026

Joaquin

Just wasn’t what I thought it would be

Partner

10/10

Exceptional

09 May 2026

Jasmine

Beautiful area

Friends

6/10

Pleasant

09 May 2026

Joseph

Not having a simple coffee maker was not good. My refrigerator didn't work and the noise was a little much. I had a window a/c unit in my room even though I was inside a building which was bizarre. Location, staff and price were pretty much the positives.

Self

10/10

Exceptional

09 May 2026

Yohanna

Amazing 🌟🌟🌟🌟🌟

Self

8/10

Excellent

08 May 2026

Daniel

Tv in room. 102 did not work.

Family_with_children

10/10

Exceptional

08 May 2026

Thomas

8/10

Excellent

08 May 2026

marc

The amenities were really not there...i.e. the TV didn't work properly, there's no phone in the room, not enough pillows for each bed... they really need to work on that section amenities

Family_with_children

10/10

Exceptional

08 May 2026

Kyle

Clean

8/10

Excellent

06 May 2026

Roberto

The hotel is great, nice location, clean, comfortable and quiet rooms. It does feel a bit empty at the moment and there was no internet or cable TV in the rooms, but a great value overall

Self

6/10

Pleasant

05 May 2026

Jennifer

Staff members were helpful. Beddings were good but the place needs TLC. The heater was noisy. We could also hear the noise from the streets and activities within the floor.

Self

8/10

Excellent

05 May 2026

Binh

Very clean but amenities are limited, which is not an issue thanks to the location. Night staff is a little indifferent during check-in.

Self

10/10

Exceptional

05 May 2026

Emma

Friendly staff upon check in, lots of food around area made it easy to navigate my only complaint was trying to get the tv to work

Partner

10/10

Exceptional

05 May 2026

Angela

Clean room, friendly staff, easy access to food and other services.we enjoyed our stay

Partner

10/10

Exceptional

05 May 2026

cristopher

Clean room

8/10

Excellent

04 May 2026

elias

Nice

4/10

Poor

04 May 2026

Megan

The room was clean and air conditioning was good. The WiFi wasn’t working and cable was unavailable. The drawer on our bathroom sink was not secured and fell out completely.

6/10

Pleasant

04 May 2026

Hector

The room had a heavy perfume smell when we arrived. Found that the shower allows water out of the area and soaks the bathroom floor and the wall. Saw that this has lead to mold issues (hence the perfume). Spoke with staff and was notified that all the rooms are like this.

Friends_and_family Family

4/10

Poor

02 May 2026

Z. John

Amazingly spartan for nyc prices!

Self

8/10

Excellent

02 May 2026

Roxanne

Bien pour le prix, bon emplacement près du métro et de times square pour se rendre partout. La télévision ne fonctionnait pas et la fenêtre donnait sur le corridor, alors nous devions la garder fermée en tout temps pour avoir de l’intimité. Également, il y a seulement une couverture mince sur le lit, donc prévoir une couverture supplémentaire. Sinon, ça allait en général pour un séjour rapide à New York.

Friends

6/10

Pleasant

01 May 2026

Jordan

Arrived to New York around 11 o’clock couldn’t check in until 4 after requesting early check in. Couldn’t get it. Fine. Arrived to the room and as soon as I shut the door I noticed a bunch of dust build up in the wallpaper behind the door(I have pictures of all of it.) Fine. Wasn’t gonna let it bother me. Until I arrived to the bathroom. Mind you I had been waiting all door for this room to be “cleaned” When I arrived to the bathroom there is black mold all over the ceiling. Big spots of it and dust build up on the bathroom air vents. Wasn’t going to let it bother us as we had been traveling all day. Decided to keep the bathroom door shut for most of the trip. I did let front desk know upon check out which she took photos of the photos I took of the condition of the room. Don’t know if I would stay here again. Beds were comfy and clean and location was great.

Friends

10/10

Exceptional

01 May 2026

Tami

Very nice hotel in a great location. Far enough from the bustle and noise of Times Square to be a pleasant area, but well within walking distance of all activities. The young woman at the front desk was very pleasnt and accommodating! She always had a smile and a kind word.

Friends_and_family Friends

8/10

Excellent

30 Apr 2026

Mizzah

It was clean and comfortable. It was just weird that inside the name of the hotel was different

Partner

4/10

Poor

30 Apr 2026

alan

I’ll be nice and start with the good:
Convenient location
Most staff were friendly and helpful
Bed was reasonably comfortable

Now the bad:
Room was at best clean-ish. Dirt and dust built up in corners and every nook cranny etc beyond the high traffic areas.
Mold in the shower and bathroom
Generally beat up and run down
No closet! Just a cheap rack to hang a few items. No in room safe!
No phone, clock, coffe machine, etc that is usually found in your average hotel room

The horrible:
No heat in the room. When I brought this up with the front desk they said they couldn’t do anything “today” but would get an “engineer” to check it out. No one ever came for the entire 3 night stay.
They sent up one flimsy fleece blanket.
No WIFI!!!!!! The network they tell you to connect to was not available the entire stay.
Highly insecure property. Anyone can walk in during day time hours and access upper floors by the stairs without a key/card. Often times we walked in and there were no visible staff, including the front desk.

Overall this is a place doing the bare minimum. The fact that amenities that are actually listed as available are actually not makes you feel ripped off. The lack of any pride in the operations and maintenance of the property make this a place to avoid.

Partner

4/10

Poor

30 Apr 2026

Camilla

The wifi didn't work during my entire 3 day stay.

Self

8/10

Excellent

29 Apr 2026

Karina

The room was fine but the AC wall unit was noisy, you can tell it needed some kind of maintenance.

Partner

8/10

Excellent

29 Apr 2026

Jacquelyne

The 1st room was already occupied. 2nd room was hot! A/C was not working. Fixed in about an hour. The layout of the hotel was very odd. Lots of doors. Overall not a horrible stay.

Family

2/10

Poor

29 Apr 2026

donzel

I had a terrible stay at this hotel and I certainly will not return. First, I booked a suite, and the photos of the room that were posted online were not representative of the room that I was given. When I asked about this discrepancy, a gentlemen working the desk that night informed me that the photos on the website were of the "presidential suite" instead of the Manhattan suite that I booked.

This error is because of the hotel and not due to me as the client. He then informed me that he couldn't do anything about this error and that they were sold out for the night so they couldn't change my room. I asked for the manager and he told he that he didn't know who they were because there are several and they show up randomly. He was very rude and unhelpful.

The room I was given was run down with poor decor. The ac/heat also didn't work properly. The couch had stains on it, the tv didn't work without maintenance coming to fix it. It was a poor room to give anyone.

The next morning, a lady was working the front desk and she also confirmed the hotel had posted the wrong photos for the suite I booked. However, she was a lot more helpful and respectful. She worked with me to find a better room, which I appreciated.

However, due to the treatment I received for the gentlemen on night one, I will never return. I also feel deceived and misled by the hotel because they posted the wrong photos of the wrong suite.

2/10

Poor

29 Apr 2026

Mario

The refrigerator was not working poor WiFi key had to be reset every night room was never cleaned A/c and heating not working nowhere to hang cloths worst placed ever stayed

Partner

8/10

Excellent

29 Apr 2026

Khalela

The room was fine but we did not have tv or no WiFi the whole 2 days stay & with a young boy we needed tv at least WiFi we should have been told this before checking in that their WiFi was down they was waiting for service which control the tv accessible

Friends_and_family Family

6/10

Pleasant

29 Apr 2026

Bethany

Clean room - nice spacious bathroom! Great location - so walkable to so many things. Biggest issue was the WiFi - we could never get it to work, so was hard to work at the hotel as I wasn't totally on vacation.

Partner

6/10

Pleasant

27 Apr 2026

Tara

This hotel is in a convenient location. There is a nice outdoor courtyard. But, cleanliness of the room was not great - dusty side tables, floor not swept. The first day the garbage had stuff in it from a previous guest (not mine). I needed to ask for a bar of soap twice, I needed to ask for a hair dyer twice. It’s pretty uneven. The front desk staff were nice.

Self

10/10

Exceptional

27 Apr 2026

David

everything worked properly

Family

10/10

Exceptional

26 Apr 2026

saniya

great!

2/10

Poor

26 Apr 2026

Karri

There was no heat. No rooms with windows to the outside. Cold, sterile rooms.

Family

2/10

Poor

26 Apr 2026

Sharmia

The staff was very helpful and friendly especially Laquiria. However the hotel was not clean at all and no tvs worked.

10/10

Exceptional

26 Apr 2026

Mauricio

Two thing I believe you Ned to improve. One is the tv and the other is you should have more information about the WiFi in the rooms. The rest is everything excellent

Partner

2/10

Poor

26 Apr 2026

Darlene

Do not book here.

When we checked into our room 227 we found the AC did not work. It was uncomfortable and hot in the room. When we ask why we were not told the AC was broke prior to our checking in the front desk staff said they did not know and had no report of it being broken. This cannot be true as in the room there a very, very loud fan in the room. This indicated there was a known problem with the advertised amenities of the room.

The fan had no knob therefore we could not control the noise or the airflow.. They also said no other rooms were available and could move not us.

In addition: 3 out of 4 outlets near the bed did not work, there were holes in the towels provided for us, and the room was falling apart .

The entire night was unrestful, uncomfortable, and a disappointment. Multiple attempts to contact the management has not been unreturned. For the high price and lack of communication I strongly advise against booking here.

Friends

2/10

Poor

26 Apr 2026

nick

ac and heat dont work in room they have heaters and fans that dont do a damn thing. front desk mad cool but they stole a baggie from me i dropped when giving my id
rooms are dirty there is ni parking they try to tell u after u book abiut a parking lot 35$ across street

Partner

10/10

Exceptional

25 Apr 2026

Michael

Great

4/10

Poor

25 Apr 2026

Sarah

TL;DR functions as a room in a decent area of the city, extremely basic, somewhat affordable, but outdated and not that comfy
-
Stayed two nights (04/24-04/25). Was basic, kinda janky.
> no closet
> one of the bathroom (shower) light switches was non-functional
> condensation collected across various parts around the room
> minimal/inadequate amenities (eg soaps)
-
Room seemed run down.
> marks on the floor.
> board covering AC unit was loose
-
Most egregious of all, there were these parts of the bed frame that stuck out that both my partner and I ended up hitting/scratching ourselves on due to the mattress being sized poorly to the frame
-
Also unstable wifi

Partner

8/10

Excellent

25 Apr 2026

Frank

We had no WiFi for 5 days. The room was neat, a bit small for 2 people, but manageable. There is no safe to keep valuables. There is no closet. Clothing can be hung from a rack near the window which makes it difficult to raise the blinds. The refrigerator froze our liquids at first but we turned down the temperature and all was fine. No drinking water provided in the room but there are cups and water in the lobby. No coffee makers. Shower has loose tile and possible mold in grout in places. After shower you had to hold into something as there are no grab bars for assistance. The floor outside the shower gets pretty wet needing towels to soak up the water. The bed was hard. You could feel the springs. Someone might like the bed. Not me. It was a detail the hotel showed little investment. A good thing is that I couldn’t hear neighbors. If the weather is good the outdoor spaces are nice and calm with the city sound of wrestling cars honking in the background.

Partner

8/10

Excellent

24 Apr 2026

Juanita A

Toilet made noise all night till the water tank was full which it took for ever, till we poor water from the sink. Iron was stain in black and lots of water that wet my shirt and stained it. Other than that everything was great!

Friends

10/10

Exceptional

24 Apr 2026

Camille

Room and shared areas were clean and as advertised. The staff was helpful and willing to provide extra blankets and pillows. We used baggage storage on both ends of our trip, and it was easy and secure. We played a round of pool in the lobby which was a fun place to hang out while the rest of our group arrived.

Friends

4/10

Poor

23 Apr 2026

Sydney

Awesome staff, they hold your bags. It's in a good spot. The downside was the room was so small. There is no phone in the room, no bible, and no complimentary anything. The bathroom door does not close, it's a foggy glass door that stays open and the bathroom is right next to the bed so it made it really difficult to have privacy. We had 3 days 2 nights and the internet never worked so we had no tv. All we could do is sleep so I guess it's good for that. Not the worst ever but definitely not worth the price.

Family

2/10

Poor

22 Apr 2026

Danielle

This was an absolutely despicable hotel and the listing on Expedia is wildly misleading. Check google reviews if you want an accurate idea.

No Wifi, television does not work
No hot water at first (was sort of fixed)
Lack of water pressure
Dirty room
Uncomfortable sleeping conditions
No natural light - window shades can't be opened bc the window faces the hallway and people can see in
Restaurant/bar closed

Family_with_children

4/10

Poor

21 Apr 2026

Shermece

There was no A/c. There was no internet working. The TV did not work because of that. There was no top latch on the door. The bath room sink slowly drained. There was dust everywhere.

Friends

4/10

Poor

21 Apr 2026

Manisha

Partner

2/10

Poor

21 Apr 2026

Susan

We need a refund from Expedia. We left and
had to find a different hotel at night. Dirty. Top covering of the bed was a sheet which was dirty.

6/10

Pleasant

21 Apr 2026

Ashleigh

The room was not fully cleaned when we arrived. The bed was horrible to sleep on. The springs were sticking out of the top. Very uncomfortable. There was no internet and no TV. We were not able to watch the news even. A lot of money to spend in a big city to not have the basic things. I don’t know if I’d stay at this place again. It did serve the purpose of a having a place to sleep tho, I expected more. The garden is very pretty. The staff were polite.

Business

6/10

Pleasant

20 Apr 2026

Lisa

The hotel was clean but not what was expected for the amount of money spent to stay there. The internet did not work, there were not enough towels in the room, there was no soap, shampoo or other ammenities and no do not disturb sign in the room. All of these things I had to ask for. In the first night I had to go down to the desk on 3 different occasions because on top of all this there was not a phone in the room to call the front desk. Someone came †o look at the tv for the internet because it is run on a fire stick, No Internet, no tv, I stayed for two nights. I would stay again only if my expectations were lower and I paid a more reasonable price instead of being gauged because there was an event in the area.

Family

4/10

Poor

20 Apr 2026

Bethany

The staff were very friendly. Our room was not cleaned properly and the bedding was missing sheets and just didn’t seem all put together. Definitely has the bare minimum for a hotel room if that works for you, the location was great.

Friends_and_family Friends

8/10

Excellent

20 Apr 2026

Yanitza

The hotel was clean and the rooms were nice. The WiFi did not work at all so the TV didn’t work and there was no phone to call room service. Otherwise it was a great spot for the price and had some great reading areas. Close to everything!

Friends

2/10

Poor

20 Apr 2026

Kristina

Checked in and the AC was broken. Room was 82 degrees. It was late, so t we were offered fans, but due to asthma, we were unable to stay. We checked out 20 min later and now have to fight for a refund.

Friends_and_family Family

8/10

Excellent

19 Apr 2026

Steven E

Barebones. Clean room. Clean hotel. Nice staff. Kind of basic but good place to crash in a pinch. No noise. Good sleep. No place to eat or get food on premises . Deli up the street.

8/10

Excellent

18 Apr 2026

Wayne

Great location. Staff always ready to assist. Rooms are spacious and large. The rooms and general hotel need attention - maintenance is lacking, nicks and scuffs go unfixed and as a result end up becoming bigger issues. ALS rooms very basic. No cups, coffee, tea etc. no fridge in room although they said there is a fridge in each room.

Self

6/10

Pleasant

17 Apr 2026

Stephenie

It was ok

8/10

Excellent

17 Apr 2026

Claudia

The hotel is Good for a 1-2 night stand.. not too close to a subway station and general conditions of it is medium.

8/10

Excellent

16 Apr 2026

Nathaniel

AC was not working great.

8/10

Excellent

16 Apr 2026

Robert

For the price, this location was surprisingly nice. No, it did not have a lot of amenities. However, the room was clean and comfortable. Convenience parking directly across the street. And very comfortable sitting areas. All of this on 42nd Street, 1 block away from the Hudson River Greenway.

Partner

10/10

Exceptional

15 Apr 2026

Rim

cool and affordable

Self

2/10

Poor

14 Apr 2026

Aletha

Cons:
1) The AC/heater was broken. It rattled constantly, all night long like a jack hammer was going off in the room. We let the front desk know and they tried to fix it. It wasn't constant, but it was still making that noise.
2)The toilet would randomly flush every hour or so, throughout the day and night. They were unable to fix that.
3)There is no cable. No local channels like CBS, ABC, NBC or Fox. Just a fire stick. The internet is so weak, we couldn't get any of the apps on the fire stick to load. It kept buffering.
4)The wall/door that separates the bathroom and the main room is frosted glass so if someone gets up to use the bathroom in the middle of the night, not only does the light from the bathroom light up the entire room, but you can see the shadow of the person in the bathroom on the toilet.

Pros:
1)it's a great location. Walking distance to Time Square and Broadway and the Metro station.
2)staff was very attentive
3)there is a billiards table and a really nice fitness center.
4)the outdoor spaces/courtyards were very pretty.

Family

4/10

Poor

13 Apr 2026

Adriana

Pros: Perfect location near Times Square and 42nd St Station. Quiet and convenient.

Cons: The room needs significant improvement. We had very few hangers, tiny toiletries (we had to buy our own soap at Target), and only two towels. Housekeeping was a major issue; one night we returned to find our bed stripped and sheets left on the floor, despite not requesting service. When we alerted the front desk, they were unhelpful and told us to just leave the pile on the floor as no one was available to help. I expected much better service for the price.

Family

10/10

Exceptional

10 Apr 2026

Andrey

Professional staff, good size room. Nothing special about rooms but was enough for us.

2/10

Poor

08 Apr 2026

Midhun

The room was in rough shape — visible mold, dust, and a broken heater. For a place marketed as a 4-star hotel, it felt more like a motel. That said, the staff was friendly and helpful. Given that I was looking for an affordable option for just one night in Manhattan with a convenient location, it served its purpose. Just don't go in expecting the normal

Self

10/10

Exceptional

08 Apr 2026

Antonio

No tv and WiFi

Self

6/10

Pleasant

08 Apr 2026

Daniel

Worn shower, rough towels, no closet, limited outlets, wifi unstable, surfaces needed cleaning but fine for a one night stay. The bed was comfortable and sheets clean!

Partner

8/10

Excellent

08 Apr 2026

Ayah

Super convenient location. Staff super friendly. Clean. Okay view. Sink water wouldn't warm up. Not many amenities besides a fridge and TV.

4/10

Poor

08 Apr 2026

Rafael

the tv not working, no wifi , to much noise in the mornings w the cleaning staff

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

shelby

Staff Was great, Room was clean, Everything was fine besides the Wi-fi. It didn't work the whole stay.

Self

10/10

Exceptional

06 Apr 2026

Ana Paula

My TV wasn't working, so I went to the front desk for help, but they only tried to assist me when I was already leaving. Everything else was excellent; the location was convenient, and the room was comfortable :)

Self

4/10

Poor

06 Apr 2026

Kecia

no tv working whole visit with staff coming to attempted to fix the issue. no soap to bathe with

Family

10/10

Exceptional

05 Apr 2026

Vianca

Clean rooms and very friendly/ attentive staff!

Friends

6/10

Pleasant

04 Apr 2026

Jasmine

Lack of internet

Partner

6/10

Pleasant

04 Apr 2026

Jasmine

Rooms and hotel was nice but the Internet and tv kept going out due to the internet not working literally almost my whole stay and when I went to call nobody picked up the phone.

Partner

4/10

Poor

04 Apr 2026

Qiuchen

Staff are nice, polite and helpful. Air conditioning sounds like a truck. Big windows towards the hallway have no blind curtains, which means if you have lights on, you are 100% visable to passengers walk by. Also hallway light was blinding in my eyes for the whole night. No coffee maker in the room, no hand soup.

Family_with_children

6/10

Pleasant

03 Apr 2026

Daniel

Okay room

10/10

Exceptional

03 Apr 2026

Kevin

Large room. Nice outdoor area to read and relax

Friends_and_family Family

4/10

Poor

01 Apr 2026

As many have said it's really dark inside and has more of a hostel type of vibe. Generally good and comfortable room, my main issue was being charged an early check-in fee of over half the cost of the stay (not informed in person or online) and no communication from staff. Upsides it's a decent price for a hotel in midtown Manhattan just make sure you wait to check in on time.

6/10

Pleasant

01 Apr 2026

zak

The set up of the room had interior windows that werent sounproofed and opened into a hallway. So limited natural light umless the room was exposed. This made it noisy in the night. I was awakened three times by peolle opening doors or talking loudly. The property has the audacity to ask for a fee for late check out in spite of this.

Bed was comfortable and a good size especially the bathroom but the above issues really tainted it and i likely wouldn't stay again as the concern was more on profit than client driven.

Self

4/10

Poor

01 Apr 2026

Elaine

The staff didn’t allow me to check in 1 hour early on a weekday… this is the first hotel that hasn’t let me checked in early, especially 1 hour early. The room was very dirty. The hotel is located in a sketchy area. It’s technically walking distance from Times Square, but I would not recommend walking to this hotel at night because it’s in a sketchy area.

10/10

Exceptional

31 Mar 2026

Brandon

it was nice

10/10

Exceptional

31 Mar 2026

Jennifer

It’s close to Time Square and walkable to many shops and restaurants.

10/10

Exceptional

30 Mar 2026

Darneice

It’s really a nice

8/10

Excellent

29 Mar 2026

Mauya

The room was pretty clean and the amenities weren't too bad. The only thing was the friendliness of the staff; didn't feel as welcoming but everything else was good!

8/10

Excellent

29 Mar 2026

Anne

Rooms were cleaned but they was no phone in it. Staff are nice and there’s so many things to do around

Friends

2/10

Poor

29 Mar 2026

Katsuhiko

Barely any amenity. Not even a plastic cup in the bathroom. No safe box. Electric plug hidden behind night stands. I was also charged extra after the hotel failed to book my reservation through Expedia.

Self

10/10

Exceptional

29 Mar 2026

Edgard

The hotel and staff was Clean, friendly, and professional. Thank you.