Ink 48 Hotel

United States , New York Area - NY
NEW YORK, 653 11th Avenue
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100 reviews shown

10/10

Exceptional

16 Mar 2026

David

A unique stay for a long weekend with friends.

6/10

Pleasant

15 Mar 2026

Tabitha

Did not appreciate an extra fee for WiFi when we didn’t even use it.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Thomas

Yes it was great

Friends

6/10

Pleasant

12 Mar 2026

Selene

Heat was not properly working in the unit. After I called maintenance, they did come upstairs to look at it. However, they could not fix the issue at that time & promised a space heater. They never brought the space heater up. No smart TVs in the room.

Self

10/10

Exceptional

10 Mar 2026

Veronica Y Santiago

The rooftop es amazing!!!! Wow!

Family_with_children

10/10

Exceptional

09 Mar 2026

Nisha Mittal

Excellent

10/10

Exceptional

08 Mar 2026

Shawn

Lots restaurants nearby.

Partner

10/10

Exceptional

05 Mar 2026

Kelly

Great location, friendly staff and well priced. I stayed in the Hudson Suite and have never stayed in a hotel in NY that large, very roomy to spread out, with great view. I will stay here again. It’s an older hotel but def stayed in worse, so for the $ no complaints.

Partner

10/10

Exceptional

01 Mar 2026

Jarred

The room was very clean, the view was beautiful and the staff were very welcoming and accommodating.

Self

10/10

Exceptional

01 Mar 2026

Lauren

Great room, lovely design, convenient location, and the staff was so kind and courteous! The hotel was also quiet, which is a HUGE plus!

Self

10/10

Exceptional

26 Feb 2026

Glen

All good

Partner

8/10

Excellent

25 Feb 2026

Anna

Clean room and nice views

Partner

6/10

Pleasant

21 Feb 2026

Tori

No heat wasn't working

Partner

10/10

Exceptional

20 Feb 2026

Zandria

I typically always stay here for work, always a good experience.

One minor thing I noticed was that the first two nights the bathroom was FRIGID.

Stay overall was 10/10 though :)

Business

10/10

Exceptional

18 Feb 2026

Kim

nice size room - open and airy

Business

10/10

Exceptional

17 Feb 2026

Susanna

The staff was pleasant and the view from the room was amazing.

Partner

2/10

Poor

17 Feb 2026

Ryan

Horrible

6/10

Pleasant

16 Feb 2026

Evgeny

Had to wait for 3 hour for a requested coffee machine to arrive. Knob in a shower was broken. Otherwise was a good stay.

Leisure Family_with_children

2/10

Poor

14 Feb 2026

Cor A

i broke up with a body harsh, couldn’t leave my room for my stay and left very unhappy

Leisure Self

10/10

Exceptional

10 Feb 2026

Lora

The room was modern, clean and comfortable. All the staff were wonderfully helpful and engaging. Will stay here again!

Leisure Family

10/10

Exceptional

08 Feb 2026

Jana

Clean room, friendly staff, spacious, nice location away from hustle and bustle.

Leisure Partner

2/10

Poor

03 Feb 2026

Abubakar

Everything they just keep charging me for stuffs I don’t know about, I took a drink inside my hotel room I was charge for it and I was charged when checking in also
I will never visit again and I won’t recommend such hotels

Business_and_leisure Friends

10/10

Exceptional

29 Jan 2026

Michael James

Great quality and value
Amazing staff

Business_and_leisure

10/10

Exceptional

26 Jan 2026

Hugo

Doormen was super kind

Leisure Partner

8/10

Excellent

26 Jan 2026

Grace

Yes the room was spotless and the bathroom too. Staff very friendly and helpful.
Needed an extra blanket and sorted right away.

Leisure Family

8/10

Excellent

22 Jan 2026

Ben Alexander

Clean room, good value for money

10/10

Exceptional

21 Jan 2026

Amanda

Staff were helpful and room was lovely and clean

10/10

Exceptional

20 Jan 2026

Ranard

My stay was Excellent!!

10/10

Exceptional

20 Jan 2026

Cassandra

We stayed in a Hudson Suite and had the most amazing time. The room was spacious and clean. The HUGE soaking tub and shower were the perfect remedy for tired feet and frozen bodies after the January snow storm. The room view was idyllic. We were on the 15th floor and had NO noise as mentioned in previous reviews. The staff was friendly and helpful. A thing to note is the distance from the nearest subway station. However, the bus does run on 50th street around the corner. You are close to the action of Times Square and Broadway but removed enough to have more quiet in the city. Would absolutely stay again.

Leisure Family

10/10

Exceptional

18 Jan 2026

Delvin

Nice hotel, comfortable stay and nice staff.
Room were clean but a few areas that need to be dusted by the AC filter there was a lot of dust.

Friends_and_family Family

10/10

Exceptional

15 Jan 2026

Steve and Nancy

Excellent, helpful, friendly staff. Clean, spacious and extremely comfortable room with a very comfortable bed and a great view.

Partner

10/10

Exceptional

12 Jan 2026

Mitchell

Room was clean the staff was helpful and everyone was extremely nice.

10/10

Exceptional

11 Jan 2026

Danielle

This is our 2nd time staying at Ink 48. We love this hotel for being clean and safe. It's only a few blocks from theater district.
Nice perks include views of the Hudson River and several great resturants to.choose from.

8/10

Excellent

10 Jan 2026

Keisha

Very clean hotel and the staff there are all very friendly and kind. I’ll definitely visit again. Keisha

2/10

Poor

09 Jan 2026

Danella

I wasn’t aware that the valet parking was $80 and you couldn’t go in or out for $80 you should’ve been able to leave if u wanted to . They also charged me extra for asking for the car because I left something in it that I needed and they didn’t tell me I saw it on my bank transactions . The breakfast that I paid $35 for only came with toast croissant and tea smh never again

Leisure

8/10

Excellent

04 Jan 2026

Sylvain

Pretty good hotel overall, only minus was arriving at 10:45pm and the valet stating that they stop working at 10:30 so had to find a nearby parking myself and then walk back to the hotel.

Business_and_leisure Family

4/10

Poor

02 Jan 2026

Nickolas

Friendly staff-however I would not recommend this hotel. I stayed in a Studio-Terrace room on the 17th floor but there were no blinds or curtains to block out the sun or give me any privacy. I had to get dressed in my restroom everyday. For the quality that is advertised, the room lacked basic amenities like a fridge and microwave- I had to go to the lobby to use the staff microwave in the break room. I tried to call the front desk about it but the hotel phone in my room didn’t work- not even a dial tone, visible blue corrosion nonetheless. There is a constant rumbling and shaking that is both audible and felt all through the night which made it hard to fall asleep on top of being forced to wake up with the sun(there weren’t any curtains), I slept better on my flight home. I went down to the lobby to voice my frustrations to the front desk and was told they would refund my “resort” fee and more than 2 weeks after my stay I have yet to receive anything from this establishment. I’m reasonable and understand the rumblings may be out of the control of the hotel but this “4 Star” hotel severely lacked basic accommodations. Friendly staff though.

Leisure Self

10/10

Exceptional

02 Jan 2026

Autumn

The hotel itself and room was amazing! The staff was always friendly and accommodating. Very nice, clean and up to date hotel. The restaurant that is in the hotel downstairs isn’t actually part of the hotel so it isn’t available for room service. We did attempt to go there but the menu was so small and honestly did not have something each of our family members would eat. My mother ate there once and had a burger. She said it was ok but nothing special. Also said it was overpriced. We chose to order out if at the hotel for meals instead. Overall, I 100% recommend staying here and I would stay here again. I loved the hotel itself and was very impressed with the ambiance, staff friendliness and cleanliness.

Friends_and_family Family

2/10

Poor

01 Jan 2026

Stephen

At 2:50 the room wasn’t ready and they didn’t seem to care. Nice room, but they charge you for everything. Early check in, late check out even when they aren’t busy. Complete bs!

6/10

Pleasant

01 Jan 2026

alejandro

Stayed here for a night on a side mission from philly. I was sold on the rooftop view picture they had , a rooftop view of new york? How cool is that.
Now for the details. If youre looking to explore new york, this hotel is a bit away from all tourist locations. Although it looks close, the blocks to get to downtown are really long.
The hotel itself is really nice. Very sophisticated. And seems luxurious. My room was big, had two sinks, a couch, a tub and a shower (seperate). Access to the gym is 24 hours, this will be your main refill for water if you need it.
Now for the downside. The rooftop is really a restaurant. If youre coming during the snow season they will not let you out due to safety concerns, valid but kind of sucks. Although my room was very big there were a couple issues. The tub itself was dirty, which is very weird, maybe they missed it when cleaning. One of the light switches was completely missing, which is why i had to deduct stars. I have never seen a light switch completely missing and only had a button with writing on it.

Self

8/10

Excellent

31 Dec 2025

Carla

Room was nice and staff friendly. Hallways were chilly. Check in was easy by completing on line. Would have liked to have coffee and tea provided in room and pillows need replacing very flat. We are come to NY this time of year to celebrate birthday and other hotels we have stay have acknowledged and this was 1st there was no acknowledgment although I had informed hotel prior to arrival. The bar and restaurant had stunning views!! Overall, it was a pleasant stay.

Leisure Friends

10/10

Exceptional

30 Dec 2025

Palmira

We recently stayed at Ink48 in New York and had a great experience. The location was convenient for getting around the city and exploring nearby sights. My family and I felt welcomed from the moment we arrived. Everyone who worked there was friendly and helpful, and they really made the stay feel easy and relaxed. The rooms were clean, comfortable and well kept, and the service throughout our visit was consistently excellent. Overall, I’d happily stay here again and would recommend it to anyone visiting the city

Leisure Family

6/10

Pleasant

30 Dec 2025

quyen

Check in is as 3 but our room wasn’t ready, after traveling more than 6 hours to get there. Rooms A little more dated.

10/10

Exceptional

30 Dec 2025

Jorge

Amazing

10/10

Exceptional

29 Dec 2025

Ashley

Excellent and friendly staff. Comfortable, clean and spacious room. Close to coffee shops and restaurants.

Leisure Family

8/10

Excellent

28 Dec 2025

Ashley

Staff was great, very clean. No microwave or f
Mini fridge.

10/10

Exceptional

28 Dec 2025

Jessica Dawn Marie

Incredible stay with wonderful staff! Very helpful, kind and hospitable. The rooms are spacious and clean in great proximity to main tourist areas.

Leisure Family

8/10

Excellent

27 Dec 2025

Fantille

Staff really kind

Leisure Family

4/10

Poor

26 Dec 2025

Neil

Quite dirty for the price, even for nyc,

8/10

Excellent

26 Dec 2025

Angie

10/10

Exceptional

24 Dec 2025

Robert

Loved everything about the stay and room except for the small shower. With that huge bathroom, there is plenty of space to make the shower bigger

8/10

Excellent

23 Dec 2025

Kiran

Friendly staff, clean rooms, good stay overall.

Leisure Self

6/10

Pleasant

22 Dec 2025

Dawn

The room had little bugs in the nightstand. We checked in late and was exhausted and reported it to management and they moved us to another room but it was disappointing.

10/10

Exceptional

19 Dec 2025

Christopher

Amazing

Leisure Family_with_children

4/10

Poor

18 Dec 2025

Erica

Let me begin by clarifying that this rating is based on the hotels lack of professionalism in responding to a concern after they charged me over $80 in mini bar fees when we did not even turn to look at it. Of all places I would’ve never imagined that this hotel would steal from a customer. I emailed them 10 days ago still no response. The staff was amazing but apparently this is how some of them make their extra pocket change. Customers beware. If they had not done this to me I would leave a 10 star review as the bed was comfy and the view was great. There is loud music on weekends though but one can sleep through it. Shame on you Ink 48 for defrauding customers.

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Francisco

Spacious room! Great staff! Beautiful property.

10/10

Exceptional

14 Dec 2025

trevor

Everything was great, Room,staff and location was great

Leisure Friends

8/10

Excellent

14 Dec 2025

Leslie

The fridge doesn't keep things cold.

Partner

6/10

Pleasant

13 Dec 2025

Cody

Window in our room was loose, leaked water, and let in cold air. Our room was handicap accessible and had no ledge in the shower, which led to water leaking into the floor. We asked for a microwave on day 1 and didn’t get it even after 7 days.

Leisure Family

10/10

Exceptional

11 Dec 2025

David

Great Room
location is perfect for the javitz

Business

10/10

Exceptional

11 Dec 2025

Katherine

Love it

10/10

Exceptional

09 Dec 2025

Lori

Great bathtub in room 405

4/10

Poor

09 Dec 2025

Neil

The room was quite dirty, carpets and chair stained everywhere, tv remote was covered in dead skin, bedside outlets didnt work, no bodywash in the shower.

10/10

Exceptional

09 Dec 2025

Desiree

Overall, our stay was great. A few minor issues such as a running toilet and soaps in shower were out along with a few overhead lights were burnt out. Everything else was wonderful.

Friends_and_family Family

8/10

Excellent

08 Dec 2025

Roushawn

Nice view

Friends_and_family Family

8/10

Excellent

08 Dec 2025

Lydia

You can’t beat the view from the top. Able to walk to all the attractions of NYC. Friendly staff. Our room had no view and the windows were very drafty. I would recommend a higher floor so you can see the view.

Leisure Family

10/10

Exceptional

08 Dec 2025

Dresden Engle

Love Ink 47 Hotel! From the second I exited the cab, my bag was taken from me and I was escorted into the friendliest staff person who checked me in quickly. The smiles and the positive energy ... and classy lobby area ... equal the joy of the clean and spacious room ... modern, attractive, comfortable. Thank you! I'll be back for sure.

Leisure Friends

8/10

Excellent

07 Dec 2025

Sean

Awesome hotel. Terrible nightclub across the street that goes until 2:00 AM. It is very very loud. If you have a family with you, I would choose elsewhere

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

Janelle

The front desk staff was AMAZING. They were very personable and super helpful with suggestions where places were and how to get there.

Leisure Friends

8/10

Excellent

05 Dec 2025

Grecia

Love the views

Leisure Partner

10/10

Exceptional

05 Dec 2025

Naomi

The rooms were big and nice and clean. King bed! And really nice bathroom. The hotel itself is beautiful and the rooftop bar/restaurant is the best! The staff were so friendly and helpful. Maintenance was very quick and effective in fixing a small maintenance issue in our room.

Friends_and_family Family

10/10

Exceptional

03 Dec 2025

Ceiron John

Was a amazing experience staying

6/10

Pleasant

03 Dec 2025

Chang

amenities is old, don't feel any luxury. Room size is ok, view is just ok

6/10

Pleasant

02 Dec 2025

roselee

Hotel is nice but the housekeeping are not, no shampoo and conditioner for the 4 nights stay, both dispenser are empty, did not replace the shower towels on 3rd day.

Business_and_leisure Friends

8/10

Excellent

02 Dec 2025

Emma

The View was amazing!!!! the service was super and the amenities on point. The Roof Top was spectacular!

Leisure Family

10/10

Exceptional

02 Dec 2025

Mandy

Amazing

Friends_and_family Family

4/10

Poor

01 Dec 2025

Luz

I don’t usually take the time to write a negative review, but I felt I needed to warn future guests, especially about how loud the property can be.

The staff was kind, but getting service was surprisingly difficult. I later learned that if housekeeping can’t enter the room in the morning because guests are still inside, it gets marked as “service refused.” I was never told I needed to inform the front desk to receive service in the afternoon. Once I finally understood this, I let the front desk know on the fourth day of my stay (after only having my room cleaned once) and even though they assured me it would be taken care of, I returned to find it hadn’t been done.

Still, that wasn’t nearly as problematic as the extreme noise at night. There’s a cantina on 48th Street, and if your room faces that side of the building, you simply will not be able to sleep on weekend nights. The volume wasn’t just loud; the bass was so strong that even the room’s noise-cancellation features were useless. The noise would start around 10 p.m. and continue until about 4 a.m.

I will mention the front desk staff were able to reimburse me the $45 hotel daily fee due to the inconvenience, however, not being able to sleep can make a stay miserable.

I don’t think most people will have major issues with housekeeping, my family just tends to use the room until late morning or early afternoon, but the noise situation was unbearable. Unfortunately, because of that, I won’t be returning.

10/10

Exceptional

01 Dec 2025

Caroline

Great service and amazing staff at the hotel restaurant

Leisure Partner

10/10

Exceptional

01 Dec 2025

J Gerald

Great service in a stylish, boutique hotel. Nice staff that are very accommodating!

Business_and_leisure Family

10/10

Exceptional

29 Nov 2025

Megan

This hotel was just right for a stay where we knew we wouldn't be in the room very much. The lobby was beautiful, our room was fresh and clean. There is no coffee maker, microwave or mini-fridge, just a mini-bar. But in NYC, everything you need is right around the corner from the building anyway. Our room at the end of the hallway was nice and quiet. The hotel felt safe and secure, and the staff were all very nice.

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Maria

Great customer service. The staff were amazing! The rooftop has a gorgeous view!!! This is the hotel where we will stay at from now on!

Friends_and_family Family

8/10

Excellent

27 Nov 2025

Kimberly

Room was clean. A bit noisy outside but this is NYC, so....

Staff was polite and efficient.

Leisure Partner

10/10

Exceptional

26 Nov 2025

max

Great staff

4/10

Poor

25 Nov 2025

Omarylis

No gel soap
Curtain had stains
Lamp shade had stains
Shower curtain has stain
No microwave in the room
No coffee maker in the room
The shower water is as standing

Maybe hire a deep cleaning company or purchased new equipment after something is stained and not properly washed

10/10

Exceptional

25 Nov 2025

Karina

The staff was so kind! Highlight of my stay. Omario was so atentive and helpful. My husband and I would stay here again.

Business_and_leisure Partner

6/10

Pleasant

25 Nov 2025

Benjamin

Very noisy from outside. Loud music, loud vehicles, traffic.

Self

10/10

Exceptional

24 Nov 2025

Brett

Great room, clean, with friendly staff, and great location on the west side!

Business_and_leisure Self

10/10

Exceptional

24 Nov 2025

David

The Staff (doorman) was very nice. I was headed to Pier 88 so it was very close and just one block away. I had an excellent stay!

Leisure Self

8/10

Excellent

24 Nov 2025

Tanya

Was an amazing stay only complaint is the shower water took a few min to heat up. Otherwise everything else was wonderful.

Leisure Partner

8/10

Excellent

20 Nov 2025

Kenneth

We liked the hotel, but the ground floor restaurant has very limited menu items, and our sixth floor room was astonishingly noisy on the first night, as if there was a disco in the hallway directly outside. This noise continued until 2am, then stopped: seemingly, it was a party on the 16th floor in their skyline lounge and the noise was conducted down to our room through the giant pipes that seem to be functioning as support columns for the sixth floor. So, ten floors away from the action and yet it was still loud enough to feel as if we were right in the dance floor. The issue being… we actually had hoped to get a bit more sleep.

Leisure Partner

8/10

Excellent

20 Nov 2025

Cat

Spacious and clean room, friendly staff, and a good price considering location. Air con unit was quite loud when I'm use, and the WiFi was pretty weak—hence 4 stars.

Business_and_leisure Self

10/10

Exceptional

20 Nov 2025

Danielle

Great

10/10

Exceptional

20 Nov 2025

SHERRILYN

My/our 4th or 5th time here and from staff to room it always feels welcoming.

10/10

Exceptional

19 Nov 2025

Sam

Front desk staff were extremely friendly. Very welcoming. Room was clean and quiet. Great Beds.

Leisure Friends

10/10

Exceptional

19 Nov 2025

Cynthia

Great place, clean and staff was very friendly. A little walk to Times Square but it was worth it!

Leisure Friends

8/10

Excellent

18 Nov 2025

Michelle

Staff is great!

8/10

Excellent

17 Nov 2025

greg

Bad thing about hotel is the rooms facing north have the loud bar music every night

Partner

8/10

Excellent

16 Nov 2025

Martin

Staff was friendly. We ate at the restaurant down stairs, nice place but no choices $24 for a burger with no fries. We asked for a quiet room which was fine until about 3-4 am when the club let out and it got loud. On the good side, bed was comfy location was fine at a fair price.

Partner

4/10

Poor

16 Nov 2025

Andrew

Room was clean, no complaints. Gentleman who checked me in on 11/15 early afternoon was great as well. I went to the rooftop bar, ordered a drink, bartender confirmed.. I waited a few minutes since she was making drinks.. then time goes on she carries out a full conversation with the group to my
Left, and then continues to serve the new person to my right completely ignoring me. Highly likely they forgot. Felt more of a on purpose thing. Wouldn’t stay again simply off that. Additional issue was house cleaning knocking at 9:45 am asking me if I’m leaving soon.

Business Self

6/10

Pleasant

16 Nov 2025

Vitalii

The room was OK, but I was charged a deposit prior to check in

Business_and_leisure Family