FIVE44

United States , New York Area - NY
NEW YORK, 544 West 48 St
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100 reviews shown

10/10

Exceptional

07 Mar 2026

Sabrina

This is a great place to stay. It’s a short walk (10-15 minutes) to the pier, Times Square. A bit further to Central Park. Lots of deli’s, food shops and cafes within walking distance.

Friends

8/10

Excellent

21 Dec 2025

Danyelle

The hotel was in a great location close to Broadway and Time Square. The hotel looks like a cute apartment building. The room was a cute simple studio apartment. The staff at desk was very helpful.

Partner

10/10

Exceptional

10 Oct 2025

Sandy

Loved the location and self check in if staff were unavailable. No key cards needed for front door or room made access easy. I would definitely stay here again.

Leisure Self

4/10

Poor

01 Oct 2025

Bev

A very tired-looking property. Carpets unclean, window cracked, window blinds broken, walls & skirtings needed a clean and a fresh coat of paint.
On a positive note, the bed linen & towels were clean.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Sergei

Very nice room

Leisure Family

6/10

Pleasant

01 Sep 2025

Daraphone

It is an old property, don’t expect much.

Leisure Family

10/10

Exceptional

26 Jul 2025

Santi

Satisfied with our stay and the hotel is nicely located.

Leisure Family

6/10

Pleasant

15 Jul 2025

Pamela

Not accessible

Don't stay here if you can't do stairs. No elevator

6/10

Pleasant

14 Jun 2025

Amit

Mishel was excellent. Hotel is centrally located - very convenient.

Friends_and_family Family

8/10

Excellent

18 May 2025

Paula

Met our needs. Close to cruise ship terminal and NYC landmarks.

6/10

Pleasant

13 Jan 2025

SYLVIA

No elevator ,un control of the heater it was so hot in tge room

10/10

Exceptional

18 Dec 2024

tina

nice place

Business_and_leisure Friends

10/10

Exceptional

12 Dec 2024

Resmije

Close to main attractions and reasonable price.

Leisure Family

10/10

Exceptional

05 Oct 2024

Thomas

VERY HELPFUL MANAGER. THANKYOU.

Leisure Partner

10/10

Exceptional

03 Sep 2024

Chris

Can't beat the price for the amenities that are offered. Having the little kitchenette was perfect. The bathroom was surprisingly spacious for NYC. We had a late check in and the hotel was really easy to work with and very friendly throughout our stay.

Leisure Family

10/10

Exceptional

05 Jul 2024

Rosryn

I love everything about the hotel,it’s worth the money,l will probably stay there next time l visit NY

4/10

Poor

27 Nov 2023

Virginia

They do not have a handicap accessible room due to the workers living in that room. I called 6 months prior for a room on the first floor and was told they were full. Came in one night with a couple checking in and they were given a first floor room. The response when questioned was it was already reserved. In general if you want just a place to sleep and showe this works they just don't clean your room or empty trash during your stay

Leisure Friends

8/10

Excellent

11 Sep 2023

Samantha

But did you die? No.

Great location with easy access to local eateries and a short walk to times square. The condition of the room was outdated, with old water stains and a hard bed. Room was small so we were glad we packed light. The airconditioner was a life saver at the end of a long hot day.

Partner

8/10

Excellent

16 Jun 2023

Verified traveler

After reading some other reviews we were a bit hesitant about booking here but we needn't have worried,this place was everything we need for our time in New York and great value for the price.
Room and bedding were clean and hotel is in an awesome spot and only a few minutes walk to Times Square.
We found Hells Kitchen to be a fantastic neighbourhood with same great eateries and amenities....very safe even at night.

Leisure Partner

8/10

Excellent

27 Dec 2022

Melissa

For the price and location it's a great option to visit NYC. Rooms are small but really, what do you need besides a shower and place to crash? Who wants to spend their time in NYC in a hotel room? Staff were friendly and helpful, hallway noise was present at times but not bad. Kitchenette meant we saved money on breakfast if we wanted and had a place to store leftovers from dinner. It's near great restaurants, theater district and bars. If you're a homophobic jerk find another neighborhood though this one is filled with beautiful, friendly LGBTQ folx!

Leisure Family

8/10

Excellent

08 Nov 2022

Nathaniel

It was limited on amenities and usually no one at front desk. It was perfect for our long weekend though. No issues! Very quiet and safe. The hotel was clean. If you are looking for a reasonably priced hotel that you plan to not spend much time in then this is the place for you. I would totally recommend!

Leisure Partner

10/10

Exceptional

17 May 2022

Guy

Spent 5 nights here ,had a great time. The place is very convenient for everything and there’s a fantastic market on10th Ave which sells virtually everything,which is good because the room has a kitchenette…the room I had was BIG a nice size double bed and a big bathroom too I’d recommend this hotel if you choose to be out most of the day…the the staff were very helpful when they were there the evening let me leave my luggage

Leisure

10/10

Exceptional

04 Apr 2022

Jordan

We had an amazing stay at this hotel. The staff were wonderful and the hotel was clean and nice. No complaints!

Leisure Family

10/10

Exceptional

07 Nov 2021

Stephanie

Great location, great place to stay at! Loved it!

Leisure Partner

10/10

Exceptional

07 Nov 2021

Verified traveler

a good place

just perfect for us !!! mini-kitchenette was very super, lots of space in the place, clean, quiet, good location. Nothing fancy, but still, very adequate and satisfying for us

Partner

2/10

Poor

28 Sep 2021

Christina

Worst experience ever. Please don’t book here.

2/10

Poor

16 Sep 2021

Lexi

I walked into this hotel, got our room and walked right out and found a new one. The hotel was absolutely disgusting, stains on the sheets, the cover, and the comforter was ripped. There were wires hanging from the ceiling. Used amenities from previous stayers were in the bathroom and the “kitchen.” Plus the door doesn’t work you have to call to be let in. In a scary part of the city, too.

Leisure Family

10/10

Exceptional

11 Sep 2021

LouAnn

The staff were very accommodating. Restaurants and markets nearby.

Leisure Partner

6/10

Pleasant

25 Aug 2021

Verified traveler

Room was pretty spacious. They didn’t clean the trash out from previous people under the sink in the kitchenette. Also they didn’t clean our room once so we had to use the same towels everyday and they didn’t have any extra toilet paper or anything under the sink. It was fine especially if you’re just sleeping at the hotel and out and about doing stuff all day. AC was great.

Partner

10/10

Exceptional

20 Aug 2021

Verified traveler

Wow, it looked as clean as the photos showed! For a small space, they made efficient use of it: there was a closet with many compartments built into one of the walls, plus a small table and chair. I was impressed with the kitchenette, which was equipped with a sink, stove, mini-fridge, microwave and utensils. One downside was the lack of elevators; this might turn off guests who have knee problems or other physical disabilities. The surrounding area is relatively quiet for New York, but you could hear a few people playing music in the streets at night (I didn't mind as I always bring earplugs on trips). The owners were very easy to reach; I think they might live on the property and respond quickly to phone calls. There is a Starbucks and bus stop within walking distance.

Leisure Family

10/10

Exceptional

29 Jun 2021

Gladys

Family trip

Very good location, 8 minute walk to Time square, easy access to everything around Manhattan. Clean confortable rooms. The price was just right for us.
The only thing I had to ask for soap and shampoo, the water in the shower was very minimal. The hotel manager was very attentive and fast for our needs.
I would definitely come back and refer friends and family to this Hotel.

Friends_and_family Family

8/10

Excellent

27 Feb 2020

Patrik

Good value for Money

Friends_and_family Family

8/10

Excellent

25 Feb 2020

Karis

Hotel five 44

Hotel was lovely just what we needed. Basic but we were only sleeping and showering there!

Friends_and_family Family

4/10

Poor

06 Dec 2019

Hayley

Please hire a cleaner!!!!

This accommodation is in a great location and has the potential to be amazing but it’s just filthy. I have never seen such filth and grime in a “hotel”. God knows when it has last had a proper clean - the dust build up everywhere was so thick and the stains and marks on everything were horrendous. They obviously don’t have a Hoover in the building, even the stairs were covered in stuff.
The only positive is that the sheets were clean when we arrived and they did provide fresh towels everyday (of varying quality, we did have a tea towel one day).
This is not a hotel, in that there is no service (they don’t clean, make your bed, replenish your loo roll, help carry luggage up 3 flights of stairs etc) but it also cannot be classed as self catering as there is NO WAY you would ever want to prepare food in there.
As I said location is good, close to Times Square and some nice places to eat, WiFi was excellent too. If they actually hired a cleaner I am sure they would make more money as people would be more likely to stay here! I have to say, if I’d read these reviews before staying I would have cancelled. Nothing can prepare you for the filth in this place.

Partner

6/10

Pleasant

16 Nov 2019

Verified traveler

Rooms were ok. Nothing special. Windows were made of cling film. Very noisy from road outside. Aircon was also extremely loud.

Leisure Partner

6/10

Pleasant

05 Nov 2019

I would have loved the place if it was cleaner. There were flies in the bathroom and small trash like wrappers in the corner. The amenities were good but the flies really turned me off. The area in pretty loud but I’m used to that. Bed was pretty hard too. Not great but could have been a lot better if my room was cleaner.

6/10

Pleasant

28 Oct 2019

Tammy

For maybe a one night stay only

The room is a lot smaller than it looks in the pictures. It was a little unclean and the lighting, for anyone trying to put on make up, is terrible. The water pressure is not good either. One positive is that its very close to Times Square.

Partner

8/10

Excellent

29 Sep 2019

Bel

Liked having a small kitchen/fridge/coffee pot. The beds were a bit hard though. .

Leisure Friends

6/10

Pleasant

21 Sep 2019

Verified traveler

Location was good for sightseeing. Room was clean but look tired (needs refreshing). Having a safe in the room was good. Self catering facilities was ok, but there no kettle. There was washing up facilities, but no tea towels. The shower was okay, but it didn't get that hot and you had to run it for several minutes to get warm. There was a table, but only one chair for two people. The air conditioning was quite old and noisey. The room wasn't very sound proof from any internal noise. Some of the other guest and the person on reception was quiet noisey at times.

Leisure Partner

2/10

Poor

14 Sep 2019

Whitney

Unfortunately I had a bad experience in this hotel if you could call it a hotel.

Leisure Partner

2/10

Poor

03 Sep 2019

Christopher

Booker Pad

Torn sheets , extremely musty smelling room with bars on the windows, looked like a room that would be rented by the hour for hookers. Hair , yellow stained pillows , no manager to fix situation. They would not switch rooms due to fill occupancy. Or refund us. We left and disputed with credit card company. Do yourself a favor and avoid this hotel completely. Unless you’re looking for a room to rent by the hour.

Business

8/10

Excellent

21 Jul 2019

Peter

Above average economy hotel

This hotel seems to have variety of reviews, but my visit was quite good. The room was clean and seems to have been updated over what some of the reviews have described. It's an economy hotel, so you don't get luxurious towels and bedding or a great bed, but they were all quite adequate and above average for other economy hotels where I've stayed. The cable TV is way above average and has a broad range of stations, but you have to go through all the levels, into the 300's and 400's to find some of them. Golf Channel, for instance, is 405 and took some time to find. The wifi is also above average and quite fast for a hotel. The kitchenette was a plus with the refrigerator and microwave. They could upgrade the air conditioner which struggled to keep the room in the mid 70s even though I had it set at 65. But New York was really hot most of the time I was there. The front desk was manned most of the time I was there and the people were friendly. I did receive basic housekeeping service every day--new towels, cleaned the shower and sink, made the bed. The neighborhood is nice and location is convenient to many tourist-business needs. I would stay here again.

10/10

Exceptional

24 Jun 2019

Verified traveler

Everything was great, would stay there again on my next trip

Friends

4/10

Poor

07 Jun 2019

Verified traveler

The location was brilliant and only 3 or so blocks away from Times Square which was great, the area had a few homeless around the area at night but there are several bars nearby which keep the area busy enough at night to keep you feeling safe! There is also a brilliant little shop at the end of the road open 24/7 called the market place or similar!

Leisure Partner

8/10

Excellent

03 Jun 2019

Sarah

Just what we needed...

We arrived and were greeted by someone in a very small reception area, which wasn't an issue until the day after when we needed to ask a question and no one seemed to be around. This happened everyday until day of check out when I had to call them regarding leaving our bags until we went to the airport.
Apart from this the bed was comfortable and the hotel did exactly what we wanted except we couldn't get the TV to work!
If you are wanting a hotel to shower and rest your head this is perfect. The location is within walking distance of everything you need including buses to Brooklyn Bridge and Battery Park!

Friends

8/10

Excellent

19 May 2019

Verified traveler

Walking distance to mid town attractions and good eating places. Close to Hudson river.

Leisure Partner

6/10

Pleasant

18 May 2019

David

they do not clean the room everyday
very noisy

6/10

Pleasant

12 May 2019

Verified traveler

The kettle and all cooking equipment were covered in old, hard grease and oil.

Leisure Partner

6/10

Pleasant

27 Apr 2019

Verified traveler

Best thing about this property was it’s location as a short walk to Times Square & restaurants

Leisure Partner

6/10

Pleasant

27 Feb 2019

Verified traveler

Great location very close to time square which I loved but the room is what you pay for it was a little on the dirty side too!

Leisure Friends

8/10

Excellent

21 Feb 2019

Verified traveler

It is as stated. No gimmicks. Accommodated our early check in. Staff were at the desk throughout the day. Cleaned the room and changed towels daily. Secured building. Free wifi. Great location. Laundry facility at the end of the street. There were a few things that could have been fixed up in our room before we arrived (light fixture and window), but it wasn’t bothersome to us so we didn’t mention it. Bed wasn’t comfortable at all, but aside from that it was a wonderful place to stay. There was a safe in the room as well.

Leisure Partner

6/10

Pleasant

02 Feb 2019

Verified traveler

It was ok to serve its purpose, but wouldn’t stay here again. Room was very small, beds uncomfortable! They told me I had 2 beds and got there only had 1 and asked that I paid an additional $35 a night. Refrigerator wasn’t clean, ironing board super small, no wash clothes! Staff wasn’t really visible and it just felt bootleg! Couldn’t find the hotel because it was so discreet In between Holiday Inn & Comfort Inn

Business_and_leisure Family_with_children

4/10

Poor

31 Dec 2018

Verified traveler

The hotel location was convenient and tge kitchen was the best of all to save for food, etc. However the room was dirty and not very pleasant.

8/10

Excellent

11 Dec 2018

Renae

GOOD HOTEL FOR PRICE

HOTEL WAS NICE AND CLEAN. AREA SEEMED TO BE OK. DIDN'T SEE ANYTHING SKETCHY, EVEN WALKING AT NIGHT. ABOUT 4 BLOCKS FROM NEAREST SUBWAY.

Partner

6/10

Pleasant

12 Nov 2018

Amanda

This hotel looks like it was converted from an apartment building. When you walk in the narrow glass door you are faced with a steep staircase. I believe that there are 5 rooms on each of 3 floors. I selected this hotel for the room sizes and the proximity to the Jacob K. Javitz Conference Center which is a 15 minute walk away. The spacious room was very clean and offered a microwave, cooktop, and refrigerator.

6/10

Pleasant

21 Oct 2018

Franco F.

Good location, bad service

The room was good enough, great bathroom, and really nice bed! The location was perfect! but the service.... nothing... the first day we got clean towels but the bed was not made. Then we asked \"do you usually do the bed for your guests?\" and the guy said \"sometimes people don't like that, but we can do it if you like\". Weird. Then we started getting clean towels every day and the bed done, but not cleaning service at all. The bathroom started to get dirty but no one cleaned it, and there weren't any tools to clean it. The same with the room itself. Then the shower got clogged, we asked for a solution but nothing happened. There was a lot of cooked-fish smell in the first and second floor (we were on the third one). No elevator (3 floors) and no front desk, you get a password to enter in a panel that is outside the building. So in summary, excelente location, good room, good infrastructure, but no service at all.

8/10

Excellent

21 Oct 2018

Christine

Great place

Other than the stairs it was excellent

Family

6/10

Pleasant

17 Oct 2018

Verified traveler

The location was great, and it felt secure. The housekeeping wasn't full-service, however. During our 6-day stay they did not vacuum the floors or clean the bathroom; they only made the bed and replaced the towels daily.

6/10

Pleasant

09 Oct 2018

Michael

Nothing to write home about

Third floor walk up - no elevator. I some disrepair.

8/10

Excellent

15 Sep 2018

Susan

Clean and safe, in a wonderful area

Friends

4/10

Poor

05 Sep 2018

Thomas

Convenient location, poor service and reception

Convenient location to be near Circle Line and Times Square, but hotel has almost non-existent staff and reception. After checking in, saw no one, and no one responded to our note regarding non-working TV operation. Also first night bath towels were missing. Bed was comfortable and clean, but no elevator and walk up to third floor difficult if guest has heavy suitcases. No breakfast.

Partner

6/10

Pleasant

04 Sep 2018

Verified traveler

They have not change our sheet during our accomıdation

4/10

Poor

02 Sep 2018

Alan

The place misadvertised and said that they have access to parking. When we arrived st night the staff at the desk said there is none and he doesn’t know what the office told me on the phone but he doesn’t care and just want us to give us our passport so he can check us in and go to bed. (That’s literally what he said). So we had to circle around the blocks and asked 4 places before finding parking. The hotel is small and the air conditioning does not work very well.... there is minimal service and even when we asked for an extra pillow it’s not available. Garbage can is not emptied each day. Cups in the cupboard was not clean and full of coffee grounds. Very disappointing stay even though the location is good and price is relatively cheap for NYC

4/10

Poor

30 Aug 2018

Brendan

Location too far away from main attractions

We had concerns about our security.
Our room was on the ground floor directly opposite the entrance, although there is a good lock on the door, we could not avoid hearing the movement of guests coming and going with a simple 4 digit code for access and often this door was open during the day.

Fresh towels were changed each day and the staff were polite and helpful but sparse and there was no other housekeeping done in our room during our stay.

8/10

Excellent

26 Aug 2018

Verified traveler

Great location! Staff can sometimes be unfriendly and no 24hr service at the desk. Felt like a safe neighbourhood even at night and very close walking distance to times square, subways, restaurants and bars.

6/10

Pleasant

12 Aug 2018

Verified traveler

Close to Times Square, that's about it

We had a ground floor room with a really noisy AC. And the room was not very clean at all. But there is a really good bakery just around the corner and the hotel has a pretty good location.

6/10

Pleasant

10 Aug 2018

Verified traveler

Great location should clean rooms a bit more and change sheets more often, otherwise value for money.

6/10

Pleasant

13 Jul 2018

First of all this is not a hotel, they call it a \"limited services hotel\", which basically means no lobby, just one attendant (very nice and helpful by the way) who stays in a small desk and chair by the corridor in the entrance, he will check you in, cleans the rooms, bathrooms and make the beds; so it's and feels more like a hostel. The rooms are very small, normal for NY, beds are comfortable, rooms are very clean, and they have a fridge and kitchenette with microwave, stove, and all kitchen and cooking supplies provided. However the TV is small with a cable box hanging on top of the TV, almost falling, and there are no phones in the room, not even to call the lobby or first floor attendant in this case.
I think this property is overpriced for what they offer, next to it you will find two different hotels from known chains, and in which for 30-40 bucks more, you will get much better accommodations and amenities, in the same location, which by the way is not bad because is close to midtown, but not great because the neighborhood specially the surrounding streets are dirtier than other areas, and because the closest subway station is rather far about 10 min. walking from there.
In general, pros are the cleanliness of the room and service from the attendant, and cons the size of the room, lack of services and amenities of the property, distance from closest subway station, and price.
Next time I'll spend $20 extra in another place and I'll make sure is a real hotel.

8/10

Excellent

29 Jun 2018

Verified traveler

Nice hotel close to times square

The hotel was in good shape. My stay was good but a couple of things could of been a little more better like the size of the room cause the room doesn’t look nothing like the pictures that they display for you to look at! You might as well say I was sleeping on the floor the bed was so low and the one matress they had on the bed was hard and uncomfortable the best thing about the room was the bathroom.

8/10

Excellent

18 Jun 2018

Verified traveler

Great location

Great location and the manager/front desk it's very helpful and friendly
They change the towels daily and empty the garbage bin but they don't clean the room or change the bed linen.

6/10

Pleasant

03 Jun 2018

Verified traveler

Expected more

No elevator. Friendly staff, but often not there. Small rooms. Platform bed. Nice bathroom and shower.

6/10

Pleasant

30 May 2018

Room was a bit narrow and the bed was rock hard. The kitchenette was useful and the bathroom update was nice. The bathroom needed a more thorough cleaning though. It was unusual to see only one employee (none at times) at the front desk. Location was on a quiet street, but a short walk to entertainment.

10/10

Exceptional

30 May 2018

Walter

My base when I visit Manhattan.

This is not a fancy hotel. It is a basic hotel, no amenities at all. Which is what I want. The rooms are very modern and clean. Each room has a refrigerator, cooker, microwave, kitchen sink, and plates and silver. The Bathroom is thoroughly updated and clean. Great large screen TV. There is a great market on the corner of W48 and 10th (Westfield) in which you can find all you need to stuff your fridge. The clerk is very friendly, and the hotel while on a quiet street, is mere blocks from the hustle and bustle of Times Square and all the subways. I've been there four times now since last September, just to get out of DC for a few days. If you are looking for a romantic getaway this is NOT your place. If you just need a clean place to sleep at night, then this is for you. I cannot say enough about this place. Do not let the outside scare you off, it is really a wonderful place to base yourself when visiting Manhattan. And no hidden \"resort fees\".

10/10

Exceptional

15 May 2018

Verified traveler

New York trip

Bedding was comfortable. Kitchenette was a huge plus. Service was OK. Walls were too thin. You can hear everything

Partner

10/10

Exceptional

16 Mar 2018

Brenda

Great place!!!

The hotel is small but cozy and warm. Love the place and location the service was amazing too loved everything!!!

Family

10/10

Exceptional

05 Mar 2018

Verified traveler

It was a pleasant experience needed a place to stay and close enough for just about everything . It all worked hand In hand. I’d definitely room here again

4/10

Poor

01 Mar 2018

susan

susan

I think they got rid of the cleaning staff. The man that checked me in \"cleaned\" the room. The hall rugs were never vacuumed the 3 nights I stayed. And my no smoking room was smoked in and they never washed the blankets or cleaned the smell. The in wall heater I think needed the filter cleaned because that smelled really bad. I slept with the window open and was out of my room early morning until late night. I've stayed here many times but it's just gotten worse.

8/10

Excellent

24 Feb 2018

Rob

Rough around the edges, but overall excellwnt

We stayed for six nights in February this year. Staff were helpful on check-in (left us to it thereafter, which was fine), the room itself was warm, secure and everything in it worked, which I think is all you really need! Bathroom and kitchen both clean, crockery and cooking utensils provided.

It's situated about twenty minutes each from Times Square and Central Park, and ten minutes from the subway. No on-site dining, but there's about a dozen places within five minutes you can get food. Really liked the neighbourhood we were in.

There's little things that aren't quite there; whoever cleans could be more thorough (it's not obvious, but you do notice) and bizarrely, our remote control was missing its battery cover. But for what it is and where it is, I think it was great value. If you're expecting full service, this isn't it, but if you like your own space and you're travelling on a budget, you can't really ask for better.

10/10

Exceptional

24 Jan 2018

Danny

Great budget hotel

Very well priced. Friendly & accomodating staff, useable kitchenette, comfortable bed, speedy and unobtrusive housekeeping, excellent location, highly recommend.

Partner

10/10

Exceptional

03 Jan 2018

Dorothy

Very good Nice and enjoyed it ... nice man clean room.
Felt safe with a door code and good location...
He was very nice and helped us get to airport by setting up a taxi for us through him at a good cost

10/10

Exceptional

29 Dec 2017

S-J

Excellent location, close to Time Square.

Greeted by friendly helpful staff. Room was clean and welcoming. Kitchenette was ideal for breakfast before going out for the day. Shower was not very powerful but did its job. Towels changed daily although beds never made or changed but not an issue as only there for 5 nights. Staff very friendly and helpful. Room to keep bags in when checked-out and shower and toilet facilities available. Lovely little hotel in quiet area and great location. Would definitely stay again.

10/10

Exceptional

22 Dec 2017

Verified traveler

Can’t get better for the price and location

Can’t get better than that! For the price, location, can’t beat it! Clean private and perfect!

10/10

Exceptional

18 Dec 2017

Deborah

Very nice, minimal service hotel. Comfortable beds. Wonderful location. Friendly interaction at check-in and check-out. Liked having a code for the room instead of a card key. Be aware - no elevator.

Family

2/10

Poor

04 Dec 2017

Verified traveler

Rooms not soundproof. I could hear other guests coming in and out of the hotel every night.
Housekeeping very incompetent. There's no effort to clean up the room when I was out. Floor mat provided was old and torn. I brought my own towel (luckily I did, as the towels provided were thin and dirty) and Housekeeping cleared them away thinking that they were theirs. Very upset about this.
Bed was old and not very comfortable. Plus the bedsheets were dirty and thin.
Overall it was neither a pleasant or worthwhile place to stay in New York.

8/10

Excellent

28 Nov 2017

Thomas

Good value in a convenient location

Stayed at Hotel Five44 for a weekend theater trip to NYC. Conveniently located to the Theater District, Times Square, and HK area. Bed was reasonably comfortable and room was clean. No frills, but good for an inexpensive stay. The one drawback was that the area was pretty noisy. Sirens and loud voices on the street were pretty loud. Rooms were equipped with a kitchenette (fridge, cooktop, microwave) and although I didn't use them, it was a nice convenience that could set this place apart from others if you wanted to prepare food in your room. Steep staircases so not a good place for people who can't do stairs well. All in all, it was a good stay and I would return if the price was right.

10/10

Exceptional

16 Nov 2017

lapsu

Is a very old hotel, have the minimum for everything,

8/10

Excellent

16 Nov 2017

Roar

Quiet...small, but it's new York

The room was small but comfortable, the man at the desk helped with our suitcases. The hotel was quiet from street noise, as long as the other guests didn't decide to have a loud phone conversation in the hallway after midnight. The mini kitchen next to the bed was good, especially having the good sized fridge. The bathroom got a bit stuffy, the shower was fairly weak but the cherry body wash made up for that. It's a 15 minute walk from the nearest metro stop, but also a 15 minute walk from times square. Has a few good little 14 hour shops around it That's sell fruit and other healthy foods we were missing.

2/10

Poor

14 Nov 2017

James

PLEASE NEVER STAY HERE

We stayed in room 9. The hallway & our room had an overpowering smell of urine. The entire floor was sticky & the bed had hairs in which predated our arrival. The crockery, cutlery & electrical were all dirty & sticky. There were another 50 or so things I could complain about but don't want to detract you from these main points. This was the grubbiness room I had ever stayed in 45 years and over 1000 hotel nights across the world. I once slept on a sleeper train from Delhi to Mumbai and that was a lot cleaner!

My wife and kids refused to use the room facilities and we slept in our clothes. We asked Expedia if we could leave and instead they got them to clean the room which reduced the smell of urine from overpowering to a mild odour and cleaned up about 60% of the sticky floor, changed the sheets, unfortunately none of the cutlery, crockery or electrical items were cleaned but this was sufficient for us to use the bathroom and sleep in our bed garments without fear.

This hotel is run down, under poor management and the do not have the customer service ethos or professionalism to operate at a 3 star level

On arriving its easy to miss the entrance as its a doorway between the Comfort hotel and the Holiday Inn. Essentially its a number of apartments in a very rundown building.

There is no way you can ever validate staying here just to save 10% on staying at a branded hotel. You will regret your decision and it will ruin your holiday. Please learn from our misfortune

4/10

Poor

08 Nov 2017

Quentin

Needs some serious maintenance.

Good location, comfortable enough but requires some serious maintenance.

No lift. Things like \"TV set didn't work\", toilet roll holder spun about (\"Exorcist Style\") throwing the roll onto the floor, bed side wall mounted lamp broken but \"fixed\" clear package sealing tape - which still didn't work!

Coffee machine in the room but no coffee or filters. Or sugar.

Kitchenette has microwave, hotplate and pots, pans and crockery/cutlery. Missing were a can opener, dish washing liquid, scourer and a tea towel - so how can you wash your plates after a meal? Hot water and your bare hands is the ONLY way. Inexcusable oversight.

Paper thin bathroom towels.

Rubbish still in draws left by previous guests. No one checked during cleaning.

Noisy front door buzzer (signifying that the \"door is now open\" - just a flashing lamp would do) would fire off at all hours when folk returned from their night (or early AM food hunting & gathering) and would shut with a BANG.

Good points, there's a shop about 1 block away that was open for food and the basics 24 hours. About 2 blocks away from the Subway. 3 blocks from Broadway etc. On a quiet street.

Really at the end of the day, pay a bit more and go to the Holiday Inn Express right next door. This hotel could be a lot better - a few photos on the wall etc. You wouldn't need much to make it quirky and comfortable - the owners seem to choose not to.

No 24 hour reception - so coming in \"out of hours\" might cause some folk problems.

6/10

Pleasant

07 Nov 2017

Christian

Average stay

This hotel is in a great location but the physical room was not the best. The bed was fairly uncomfortable, tv didn't work, bathroom was dirty and hauling luggage up 3 floors of stairs wasn't ideal. It's in close proximity to lots of great restaurants/cafes/sites but overall, I'd spend more to be more comfortable in my next NYC stay.

Partner

2/10

Poor

04 Nov 2017

William

Awful, just awful

Urine smell in bathroom area, no phone, no one consistently on desk, beds uncomfortable, extreme noise from adjacent factory - constant thumping for about half the day. Stairs, no elevator. PLEASE DO NOT BOOK A HOTEL HERE. IT WAS AWFUL, EVEN BY NEW YORK STANDARDS.

8/10

Excellent

03 Nov 2017

lupe

Nice new rooms.

We got room 14. Everything was brand new. Very clean and nice smelling.
The heater/a-c was also new and the noise was quiet enough to sleep soundly but noisy enough to drain out the street noise. Perfect. The “lobby” and lack of elevator was a letdown but the room made up for it big time.

4/10

Poor

27 Oct 2017

Verified traveler

Pretty rough

One poor guy buzzes you in and then you are on your own to slug your bag up the stairs . cleanliness is marginal. We won't go back.

4/10

Poor

17 Oct 2017

Aloha

Not satisfied

We moved to another hotel for the next 2 nights. Room was small for 4. Misrepresented on Expedia.

8/10

Excellent

29 Sep 2017

bob

Very good for midtown walking and bus system

We stayed a week. Quiet location, spacious room for New York.

6/10

Pleasant

11 Sep 2017

frank

Meh

Good area by the port authority and convention center. Room had fridge, stove, and microwave, which was very nice! Negatives are the room had poor circulation, so it always felt hot, the bed was a little too firm and a bit uncomfortable, and the fan in the bathroom was broken so it got super hot in there.

8/10

Excellent

22 Aug 2017

Verified traveler

a little gem I would stay in again

Very nice hotel. The room was very comfortable and had everything you needed, a little kitchen, very good AC, large bathroom. The local area (Hells Kitchen) although was a few blocks to a subway was great as there was loads of bars and restaurants for on an evening, and was only a few blocks from Times Square. I would definitely recommend this hotel and stay again myself.

Partner

6/10

Pleasant

09 Aug 2017

Verified traveler

There was nobody at the front desk when wanting to check in.

Family

6/10

Pleasant

07 Aug 2017

c&m

Good neighbourhood, close to Time Square.

The neighbourhood is great, walked back numerous evenings from Time Square or subway at midnight. Quiet at night except Fridays and Saturdays!
Room met our needs, however minimal cleaning done during our 6 night stay.
Towels replaced and garbage emptied daily.
Great neighbourhood market on corner, 24 hrs.

10/10

Exceptional

03 Aug 2017

ronald

okay

Family