TRYP by Wyndham New York City Times Square South

United States , New York Area - NY
NEW YORK, 345 West 35Th Street
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100 reviews shown

10/10

Exceptional

15 Mar 2026

Patrick

Nice place. Actually had a walkout balcony. Great view. Staying at this property again in April.

Friends

8/10

Excellent

15 Mar 2026

Barbara

Room was comfortable, bathroom small but nice, hallways very narrow, lobby was very small.

Partner

6/10

Pleasant

13 Mar 2026

kari

The hotel is centrally located but very basic amenities and service there. Don't expect anything over the top.

4/10

Poor

11 Mar 2026

Hector

Poor personal

Family

6/10

Pleasant

06 Mar 2026

Donna

Just average; the hotel has some construction going on; Photos look better than the actual place; I suggest to purchase food outside. The hotel food prices and vending machine were overpriced - a bottle of water for $3.75. All said I would consider staying here again - they have the most comfortable bed and sheets, and great location.

Self

10/10

Exceptional

03 Mar 2026

Daniel

Liked it

6/10

Pleasant

02 Mar 2026

Cameron

Bathroom smelled like urine. Toilet seat and cabinet handles were broken.

Family

4/10

Poor

01 Mar 2026

Ming Jian, Matthew

Service staff were unpleasant

6/10

Pleasant

01 Mar 2026

Kristy

Not enough luggage storage. Had to pay to storage my luggage in another spot.

2/10

Poor

01 Mar 2026

Cory

There was food under the bed, the front desk was making photo copies of my license and credit card and when I questioned it he gave me the copy to throw out, early check in was not honored, parking was more than what was quoted, there was trash and filth in the elevator and halls, and the front desk employees were both rude as well as uncaring. They blamed everything that happened on booking and Expedia and said it’s not their problem to take care of us nor would they be doing anything to make our stay better. The view we were promised was a building with a big air conditioning unit that rattled the entire time we were there. They added additional fees and charges to our bill and blamed Expedia for not telling us. This absolutely should not be a destination for anyone especially with children as there were adults passed out in the lobby each time we were coming and going. The location is decent but with our room not being ready for early check in we had to put our luggage in a spare room that was dirty and cluttered and was not secured with a lock or security door so anyone could just take our belongings. The parking people were fast and efficient but again the actual hotel front desk men especially saturday (2/21-22)) morning shouldn’t be working in customer service, they should be replaced with people who actually care about guest service. Lastly our room smelled of stale alcohol/vomit from the previous guests but again the hotel staff did not address it.

Family_with_children

8/10

Excellent

24 Feb 2026

Vanessa

Staff was great, however, shower was gross and cleaning definitely needs work, considering it has hardwood floors you could feel all the ick, and actual popcorn on the floor from a previous person. It doesn’t take that much effort to sweep.

Family_with_children

10/10

Exceptional

23 Feb 2026

Bethania

Friendly staff. Nice, clean room

4/10

Poor

22 Feb 2026

Justin

Staff supper was lacking. Double charged for room, told it was the “banks fault”.

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Susana

Room was clean and the hotel was good overall. Great price, great location. The only bad experience was with the bartender, very rude guy.

Friends

6/10

Pleasant

22 Feb 2026

Juliana

Good location near Penn Station and subway.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Jami n Steve

Clean room, friendly staff and close to the action. Comfy beds

6/10

Pleasant

20 Feb 2026

Monica

Very standard hotel stay .. check in and out was seamless.. room was tidy kind of on the smaller side but it served it's

Partner

10/10

Exceptional

19 Feb 2026

Edwin

The spot was perfect! Clean and very strategic place.

Family_with_children

6/10

Pleasant

18 Feb 2026

Emma

Did the job, but was not as nice as the listing appears. The location was overall good and very convenient, however the specific block was a bit iffy (I never actually felt unsafe though). Room was fine, nothing fancy but pretty spacious, we were all able to fit our luggage without issue. The main room was clean, but there was some hair in the bathroom when we arrived. I got a great deal so it was definitely worth it, no complaints, just keep moderate expectations.

Friends

4/10

Poor

17 Feb 2026

JEFFERSON

The room was cold. There were garbage bags in front of the hotel.

Family

6/10

Pleasant

16 Feb 2026

Greg

Room was nice, clean. Average room, decent price for manhattan.

4/10

Poor

16 Feb 2026

Cesar De La

The restroom that was in our room used to have a shade film on it but it was falling apart so the hotel across could see straight into our shower

6/10

Pleasant

16 Feb 2026

Traci

Everything was good but WIFI was not strong enough.

Leisure Family_with_children

6/10

Pleasant

15 Feb 2026

Kimberly

The room was not very clean and a bit out dated. The staff was friendly though.

Partner

4/10

Poor

15 Feb 2026

Ryan

My wife and I stayed here as we came to see a show as part of our mini-honeymoon and although I had booked my hotel a month in advance when checking in I presented my hotels.com reservation, paid my fee, and got up to our floor. Once entering the room we discovered two full or maybe Queen sized beds and I immediately called the front desk and was told I was “upgraded” to which I asked why two beds? The front desk then proceeded to let me know they did not have anymore Kings sized beds, which is what I paid for. The manager then came up and told me that they didn’t not have anymore King sized rooms and I was not offered anything beyond a simple, sorry. I do not feel as though I was even seen as a customer and was just another foot in the door of a sup-par hotel with an equally sup-par front desk. The only plus to our stay was the walking distance to Broadway, however, we will not be staying here in the future as we found far better hotels in the area for the same price range with the actual room you booked. I wish they had taken accountability instead of making excuses.

Partner

10/10

Exceptional

14 Feb 2026

Rebecca

Friendly staff, clean and comfortable rooms with free water bottles. Would stay here again

Leisure Family

4/10

Poor

13 Feb 2026

Raven

The room had ZERO heat during one of the coldest days of the year. With the wind chill, it was negative outside. My stay from from Friday to Saturday, we woke up Saturday to a FIFTY DEGREE room. We made the hotel aware Saturday morning and they said they’d send someone up, I was assuming to fix it… but no they came with a heater that do not heat up the room whatsoever. Then gave us extra blankets. This tells me the hotel was well aware the heat was broken. One of the queen beds was VISIBLY sunken in, it was a nightmare truly. They did not offer us another room or anything else. To have spent $400+ to stay in a room with no heat was so disappointing and them not offering any money back or at least a free drink at the bar was just super disappointing. I plan to address this with management and corporate if I have to. I should have listened to the other reviews. Avoid this hotel at all costs !

Leisure Friends

4/10

Poor

13 Feb 2026

Christopher

The room's thermostat did not go above 69°
in the middle of the worst freeze of 2026 in New York history
There is a charge for early check-in
There is no security other than cameras
They could not print me a detailed receipt because i booked with a 3rd party. Also, there is a 150 dollar deposit for incidentals and a 27 dollar resort fee for a hostel/ dormitory style room. There are plenty of signs post saying that the property is a franchise and independently owned and operated. Remember you get what you pay for. Stay at your own risk

Self

10/10

Exceptional

10 Feb 2026

Milena

Our weekend stay was amazing in the family room!! Very nice workers and clean rooms. One thing I could recommend is better mopping job. Seemed like our white socks were getting dirty fairly quickly ..

Leisure Family

10/10

Exceptional

10 Feb 2026

diogo

what stood out to me was the cleanliness of the hotel and how close it was to everything, especially the subways and madison square garden.

6/10

Pleasant

10 Feb 2026

Joanna

NEED HEATERS. Freezing cold. Other than has all amenities. Easy access to transportation. Convenient area.

Leisure Family

10/10

Exceptional

09 Feb 2026

Kailee

Very clean, and lovely staff

Leisure Friends

6/10

Pleasant

08 Feb 2026

Erich

Room was good, clean, and comfortable. The downside is you can hear the inconsiderate noisy patrons outside in the hallways and our room neighbors getting it on at 3am.

Leisure Family

8/10

Excellent

08 Feb 2026

Holly

Room was clean and staff was friendly. They had big fluffy towels which were nice and they had bottled water in the rooms.

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Donald

Room was clean and amenities were good but the bar and bartender was not that great

Leisure Family

2/10

Poor

08 Feb 2026

Shaquanna

Inadequate heating throughout the hotel.

Leisure Family

4/10

Poor

06 Feb 2026

Omayr

Bathroom was fine but the black walls need to go. Also sheets didn’t get changed. thank god I packed my earplugs because you genuinely can’t sleep with all the door slamming and being next to a police station was impossible to sleep in.
Otherwise staff was all nice. Just unfortunate location

Leisure Partner

6/10

Pleasant

05 Feb 2026

Karen

Room was ok really small could barely move around. For an accessible room only the bathroom could accommodation someone in a wheelchair. Refrigerator was too small. No microwave available. Heat is present they have a portable heater to plug in. To me a fire hazard. One day only 1 of 4 elevators were working waited a long time. Staff and maintenance were using during the week. Soda machine not working. Extra charges for a pet but no place to walk it beside the street for the biggest dog show in NY no accommodation for pets to relieve themselves. Daily service was nice.

Leisure Pet

2/10

Poor

03 Feb 2026

Brandi

The room was freezing no matter how high we had the thermostat at. It was 58 degrees in the room.
In the time span of over 5 hours and numerous trips to the front desk they finally brought up a tiny little space heater that didn’t warm the room at all. After over 8 hours they finally moved us to a different too
Around 10 at night. The room was dirty had someone ear plugs under the bed a little girls gold bow under the ottoman. My socks were black after just walking from the bed to the bathroom. This is unacceptable! Paid almost 600$ then they charged my card an additional 3 times for $150 dollars. I got offered $75 dollars by the booking company for my next stay which is also not good enough! If I had the extra money I would have got a different hotel!

Business

8/10

Excellent

02 Feb 2026

Jennifer

Great room for having five people great space.

Leisure Family_with_children

10/10

Exceptional

02 Feb 2026

Annmarie

Comfortable stay

6/10

Pleasant

01 Feb 2026

Maribeth

The heat was not working well. Room was cold, they had boiler issues. TV did not work. Exterior in poor condition. Room was clean and a great size. Convenient location.

10/10

Exceptional

31 Jan 2026

Heather

Very nice

10/10

Exceptional

31 Jan 2026

Elizabeth

Clean and comfortable rooms, able to get 2 beds in Manhattan (which is frequently difficult), super helpful staff. We got stuck in Manhattan during a snowstorm and the staff were helpful and accommodating. Location was extremely convenient to trains, subway, restaurants, and theaters.

8/10

Excellent

28 Jan 2026

Michele

Staff was friendly. Area was safe and quiet. Rooms were clean.

Leisure Family

10/10

Exceptional

27 Jan 2026

Maidelin

Excellent

8/10

Excellent

26 Jan 2026

Erica

Clean room, staff was very nice and helpful. Additionally, conveniently located and easy walking distance!! The only down fall was the heating in our room didn’t ever reach the set temperature because the windows were leaking extremely cold air.

Friends_and_family Family

10/10

Exceptional

26 Jan 2026

Bryan

Good

8/10

Excellent

24 Jan 2026

Daniel

Good place to stay. Breakfast should be better for the price ($20,00), but the staff are very friendly and always ready to assist you on demands.

Friends_and_family Family

6/10

Pleasant

24 Jan 2026

Michelle

Accessibility to Times Square and surrounding areas was great. We walked almost everywhere. You are right next door to a precinct which I didn’t mind. Beds were super comfortable and super spacious. Cleanliness of the room was okay — by this I mean when you walk in, everything looks great but when you start looking around you find there’s some areas that were missed. We slept a group of 5 comfortably which is hard to find.

For the price, the room did what it had to do. Was it luxurious? No. But we only slept there and were out mostly all day and night.

Leisure Family

8/10

Excellent

24 Jan 2026

Valeria

I had a great stay overall. The room and the general facilities were excellent—highly recommended! The location is perfect, super central, and close to everything. The staff was also very attentive. However, I was disappointed to be charged an additional $57 fee just for booking through Expedia. This has never happened to me at any other hotel before. I chose Expedia specifically for the competitive pricing, so this extra charge felt unfair.

Business Self

10/10

Exceptional

23 Jan 2026

Melissa

It was a great hotel for us. They allowed us to check in early for a fee, what

8/10

Excellent

22 Jan 2026

Elizabeth

Great spot, decent hotel, good little bar and food - clean but not over the top stay- however SO worth it for the price!

Leisure Friends

8/10

Excellent

22 Jan 2026

Aston

Good morning.. so happy to say I always have a great stay with no complaints. Staff are great,
Thank so much again 👍👍

6/10

Pleasant

21 Jan 2026

Jenay

Room was extremely small. Small limited view window view. Great location. Close to train station. Next door to New Yorker.

Partner

4/10

Poor

19 Jan 2026

Shalon

The room was cold, no hot water and someone walked into our room early morning with key card.

8/10

Excellent

18 Jan 2026

Aston

Good evening.. everything always great whenever I stay TRYP, staff are great so thank again for a great stay.. see you soon 👍

Business_and_leisure Friends

8/10

Excellent

18 Jan 2026

Richard

The balcony view gave us a wonderful view of the balconies next door to us. The view is the space between the two buildings, or an alleyway. But we didn't care, we didn't get the room for the balcony view.

Leisure Family

4/10

Poor

17 Jan 2026

Robert

On arrival, my toilet was clogged and overflowed. After I went for help twice they never came. Multiple other quirks of the room were inconvenient, for example the bathroom light is automatic and turned off mid shower on me multiple times.

10/10

Exceptional

15 Jan 2026

Kellie

Staff were very helpful, very convenient location. The showers were a little dirty like they hadn’t been wiped down but that’s all. Beds were comfortable and they even upgraded our room for us to a family suit. Overall was a good stay

Friends_and_family Friends

10/10

Exceptional

15 Jan 2026

Jackeline

good customer service

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Nicholas

Nice staff. My room was pretty clean but a bit tired and oddly configured. Great location. Good Indian food. Security could be better. No locked storage for bags and no pass required for the elevators.

8/10

Excellent

10 Jan 2026

Erin

The room was very spacious and location was great! We were not given any wash rags upon arrival and had to ask. Both toilets were clogged, the hair dryer didn’t work and it could have been cleaner.

Friends_and_family Friends

10/10

Exceptional

09 Jan 2026

Christine

Stayed in a family room with 5 and there was plenty of room. The room was clean, amenities was great the staff were friendly and helpful. The hotel is close to everything. We absolutely loved our stay would highly recommend abd will definitely be back.

Leisure Family

10/10

Exceptional

08 Jan 2026

Shae

We enjoyed our stay here. It was close to the big things we wanted to do plus they offered a town car service that was cheaper than the Uber/Lift to LGA as well as easy to book. The rooms were clean and the staff were helpful. Our room had everything we needed and was clean. It was neat they offered free snacks and water in the room each day! Great price and great hotel! If you are looking for view, they may have rooms with that, but ours did not. Early check in doesn't seem to be a thing if it is something you need, we didn't get one and the reviews noted that it is not common for them to do which is okay, we made it work! They had a luggage drop area. It was self managed which was a little alarming at first but it seemed to be okay, no weird issues. Overall, we would surely stay here again! Thank you for your hospitality!

Partner

8/10

Excellent

06 Jan 2026

Fatima Guadalupe

It was an okay hotel but good price close to time square and other nice places

10/10

Exceptional

06 Jan 2026

Wendy

We had a great stay at the TRYP by Wyndham. Good location - walkable with easy access to subway stations. Typical size NYC hotel room - clean with comfy beds. No issues for us at all - would definitely stay here again.

Leisure Family

10/10

Exceptional

05 Jan 2026

Christian

Good location, friendly staff and comfortable room

Leisure Family

10/10

Exceptional

05 Jan 2026

Danica

Friendly staff, especially at the front desk. The gentleman who assisted us first was very helpful and referred us to Crystal, who was also great. FYI, they clean your room every day even if you don’t request it.

Leisure Family

6/10

Pleasant

04 Jan 2026

Mary

We booked a room with two beds and they would only give us a room with one bed not happy

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Rosa Maria

6/10

Pleasant

04 Jan 2026

Norberto

Lobby area and reception could be improved and kept cleaner. No control for luggage hold when arriving early. Bar guy was rude. Room was very nice, clean and comfortable. Housekeeping person spent all day slamming the doors of the rooms being cleaned.

Leisure Family

10/10

Exceptional

03 Jan 2026

Hannah

Location, cleanliness and room size!!

2/10

Poor

03 Jan 2026

Tawana

We werent able to check in til 530pm. The room wasn’t sufficient for 5 guest. The bathroom toilet wasn’t clean.

Just not an overall great experience. Thank god it’s just for one night.

Leisure Family

6/10

Pleasant

03 Jan 2026

Jason

Construction. Dark side street.

10/10

Exceptional

03 Jan 2026

Lindsay

Very nice property - plenty of space in our room and it was close enough to walk to many things (Macy's Herald Square, Empire State Building, Times Square). And just half a block to the subway station for things we didn't want to walk to. My only concern was that it was unlocked all night and the front desk wasn't always manned, so it felt like anyone could walk in. But it's right next to the police station, so that made us feel better!

Leisure Family

8/10

Excellent

03 Jan 2026

Debra

The rooms/hotel were clean and the beds were comfortable. Location was perfect for getting to our travel goals. Front area of building was covered with scaffolding and garbage along sidewalk. Very safe as we were next to the police.

Leisure Family

10/10

Exceptional

02 Jan 2026

Allen

The room was clean and the staff was great!

Friends_and_family Friends

10/10

Exceptional

02 Jan 2026

Crisllene

The rooms were clean and staff courteous. The location was great. Everything on our list to do was 20 min away, whether by walking, subway, or uber. The hotel is closed to Penn station so it made it very easy to get to and from JFK. Will stay here again if we ever travel back to NYC.

Leisure Family

10/10

Exceptional

02 Jan 2026

Trevor

Perfect.

6/10

Pleasant

02 Jan 2026

David

Room was run down

Leisure Partner

8/10

Excellent

02 Jan 2026

Daniel

First room smelled of smoke

10/10

Exceptional

01 Jan 2026

INDRA

Great location

Family

8/10

Excellent

29 Dec 2025

Sarah

The room was clean and plenty big for our family of 5. The view was not too bad either. The hotel is about a 10 minute walk to Times Square.

6/10

Pleasant

28 Dec 2025

Carolain

They had construction going in in the building which definitely took away from the nice views. The rooms could also be cleaner. Pictures definitely catfished us.

Leisure Family

8/10

Excellent

27 Dec 2025

Brandy

Clean … room ready when we got there ($30 early check in fee).

Family_with_children

4/10

Poor

27 Dec 2025

Carmen

Staff was great but the room was not. I'm sure the room is meant for only one bed not 2 as there was very little space between the beds, window and desk area. I barely had enough space to walk between the beds with both legs rubbing against the beds. The space between the window and bed was so small I had to walk sideways to get into bed and had the cold air blowing inches from my face. It was very uncomfortable. The room was freezing. The first night I went to the front desk to let them know our air wasn't working properly and was told its centralized air. However, we were so cold at night we woke up with sore throats the next morning. It was even worse when we had to shower as the room was so cold. I called front desk to let them know AGAIN that we were cold and very uncomfortable in the room. They sent someone to the room who was very helpful. He tried to reset the breaker and tested the heater and confirmed it was not working as it was blowing out cold air only. They provided a portable heater which heated up the room quickly but it was extremely warm to the point of causing headaches and dryness. No comfortable temp. It also obstructed our path to the restroom in the already tight space and was extremely hot. Very uncomfortable overall. I'm pretty sure the walking space in room 504 violates fire codes. We had friends in other rooms that had much more space and comfortable room temp than we did. Please note that staff was amazing.

Leisure Family_with_children

10/10

Exceptional

26 Dec 2025

Laura

This was our third time in NY, but first time at this property & it was absolutely perfect for our family vacation. We are a family of 6: 2 adults with 4kids ranging from 3-16 years old. We chose the family room and it was more than perfect. The hotel room was spacious, the beds were very comfortable and cozy. The two restrooms came in handy with 6 of us in a room! The hot water for showers turned on almost immediately. We have stayed at a different hotel in NY before where it took about 15-20 minutes for the hot water to kick in during the winter time! The bunk beds were in the living room and the queens beds were in a separate room. Although it didn’t have a “kitchen” space they had like an island type of sink situation with a mini fridge. It was good enough for us. The hotel provided coffee and water replenishment daily, but with a Starbucks and Dunkin Donuts at every corner- we opted for that instead. The front desk allowed us to check in early for a small fee and it was worth it as we had taken a red eye and were extremely tired from the flight. The hotel was close by many attractions/locations. The subways entrances were on the same block. The police station is right next to the hotel. The lobby of the hotel was very charming. We did eat at their restaurant on the last day and the food was not too bad. They also have a designated area where you can leave your luggage before checking in or after check out. I would absolutely return to this hotel with the whole family.

Leisure Family_with_children

10/10

Exceptional

26 Dec 2025

Daniel

Staff are excellent

6/10

Pleasant

26 Dec 2025

Anna

Expedia gives it a 4.5 which it definitely is not. It’s quite dated, it’s a true 3*
Very small common spaces.
Our comforter and sheets were ripped and had holes in them.
Hotel need an entire renovation

6/10

Pleasant

26 Dec 2025

Brenda Webb

Construction our front, police sirens, overbooked our suite category but they provided two rooms but on different floors. Beds comfortable, staff are friendly but may not have enough staff as there are always a lot of people waiting in the lobby to check in

Leisure Family_with_children

10/10

Exceptional

26 Dec 2025

denise

Room cold. Couldnt get temp above 67

Friends_and_family Family

2/10

Poor

25 Dec 2025

Ashley

This is my first time to ever leave a review, but feel I need to do so to help protect anyone who sees this from staying at this hotel. It is so unkept. The beds and sleeping situations are the worst I’ve seen, one of ours couldn’t even be slept on. The air made such a horrible racket all night that no one slept. The issues aren’t something that can be addressed in the moment; it’s truly the worst kept property I’ve ever seen. Please take it from me- stay ANYWHERE else.

8/10

Excellent

25 Dec 2025

Yuisa

Communication and service response was delay.

Leisure Family

4/10

Poor

24 Dec 2025

Nadine

Not clean you get what you pay for

Leisure Family

2/10

Poor

24 Dec 2025

Jean-philippe

Terrible, never again

Leisure Family

2/10

Poor

24 Dec 2025

Jean-philippe

They overbooked the rooms, so we didn’t get the room we had reserved. On top of that, our room was supposed to be ready at 3:00 PM, but it was only ready at 6:30 PM. I will never go back there and I do not recommend it to anyone. The sheets were stained.

Leisure Family

6/10

Pleasant

22 Dec 2025

Kathleen

Very chaotic check in. Need more people working the front desk. No room to store bags. Very dirty in front of hotel. Garbage all over the sidewalk. Very nice staff.

Friends_and_family Family

2/10

Poor

21 Dec 2025

Leysra Z Gonzalez

The experience was bad from the arrival, they do not have a safe room for suitcases, the conditions of the hotel super dirty, when arriving at the room the bathrooms were dirty and the floors too. Expedia has to evaluate the hotels they put in their booking I invested $5,000 in my stay and they did not give me options the conditions they show in Expedia are not the same as the hotel and the customer service of the employees is very bad. Honestly, the worst experience was a night mare.

Leisure Family

2/10

Poor

21 Dec 2025

Lindsay

Front desk brutal and rooms aren’t very clean.