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Pendry Manhattan West

New York Area - NY · United States

438 West 33rd Street, 5View location

9.8/10Excellent566 Reviews
Cleanliness10.0/1010.0
Service9.8/109.8
Comfort10.0/1010.0
Condition10.0/1010.0
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Pendry Manhattan West

Enjoy amenities such as a 24-hour fitness center, complimentary Wi-Fi, and concierge services. The hotel offers two restaurants, a coffee shop, and two bars/lounges. Full breakfasts are available daily (fee applies). For events, there's 5, 000 square feet of conference and meeting space.

The 164 guest rooms feature minibars, espresso makers, premium bedding, 50-inch Smart TVs with cable, and complimentary wired/wireless internet. Bathrooms include hair dryers and bathrobes. Located near the High Line, Madison Square Garden, and Javits Center, the hotel offers convenient access to Manhattan's top attractions.

The closest airports are LaGuardia (LGA), Teterboro (TEB), Newark Liberty (EWR), and JFK International (JFK).

Read more about this hotelShow less

Located in New York (Manhattan), Pendry Manhattan West is within a 10-minute walk of Madison Square Garden and The High Line Park.

This luxury hotel is 0.4 mi (0.6 km) from Jacob K. Javits Convention Center and 0.5 mi (0.8 km) from Macy's. Make yourself at home in one of the 164 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding.

Wired and wireless internet access is complimentary, while 50-inch Smart televisions with cable programming provide entertainment. Bathrooms have hair dryers and bathrobes. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in New York?

This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 4 meeting rooms.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Conde Nast Hot List Year 2022 No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately USD 15 to 60 for adults, and USD 15 to 60 for children
    • Covered valet parking fee: USD 130 per night
    • Pet fee: USD 300 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 200.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Chinese (Cantonese)

    English

    French

    Spanish

Nearby attractions

Moynihan Train Hall 0.3 km / 0.2 mi
Madison Square Garden 0.5 km / 0.3 mi
The High Line Park 0.5 km / 0.3 mi
Jacob K. Javits Convention Center 0.6 km / 0.4 mi
Macy's 0.8 km / 0.5 mi
Hudson River Park 0.8 km / 0.5 mi
New York Times Building 1.1 km / 0.7 mi
Herald Square 1.1 km / 0.7 mi
Chelsea Piers 1.3 km / 0.8 mi
5th Avenue 1.3 km / 0.8 mi
Empire State Building 1.3 km / 0.8 mi
Times Square 1.3 km / 0.8 mi
Chelsea Hotel 1.4 km / 0.9 mi
Broadway 1.4 km / 0.9 mi
Bryant Park 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 164
  • hotel
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Lift access
  • Conference room
  • Breakfast
Show 2 more facilities & services
  • Snacks
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Pendry Manhattan West

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEW KING BEDDouble or Twin • DELUXE CITY VIEW KING BEDDBT.CV-DX-KG

    Photos are not available for this room type.

    Pendry Manhattan West

    Double or Twin DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Pendry Manhattan West

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX

    Photos are not available for this room type.

    Pendry Manhattan West

    DOUBLE Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Pendry Manhattan West

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Pendry Manhattan West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEWDBL.CV-DX

    Photos are not available for this room type.

    Pendry Manhattan West

    DOUBLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Pendry Manhattan West

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Pendry Manhattan West

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Pendry Manhattan West

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Pendry Manhattan West

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Pendry Manhattan West

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Pendry Manhattan West

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Pendry Manhattan West

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Pendry Manhattan West

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMSSUI.B2-KG

    Photos are not available for this room type.

    Pendry Manhattan West

    SUITE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K

    Photos are not available for this room type.

    Pendry Manhattan West

    SUITE TWO KING BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO KING BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2K

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Pendry Manhattan West

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING SIZE BEDQUADRUPLE • KING SIZE BEDQUA.KG

    Photos are not available for this room type.

    Pendry Manhattan West

    QUADRUPLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Pendry Manhattan West

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Pendry Manhattan West

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE WITH VIEWSRoom • DELUXE WITH VIEWSROO.DX-WV

    Photos are not available for this room type.

    Pendry Manhattan West

    Room DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Pendry Manhattan West

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Pendry Manhattan West

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Pendry Manhattan West

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Pendry Manhattan West

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Pendry Manhattan West

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Pendry Manhattan West

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Pendry Manhattan West

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Pendry Manhattan West

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Pendry Manhattan West

9.8
Excellent
566 Reviews
Cleanliness
10.0 /10
Service
9.8 /10
Comfort
10.0 /10
Condition
10.0 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
William
Hotel was great. Staff was amazing. Highly recommend
Family_with_children
10/10
Exceptional
09 Jul 2026
Yinghao
The staff are very friendly and helpful.Super five-star hotel standard
Self
10/10
Exceptional
13 Jun 2026
Jesse
Enjoyed my stay here. Very clean, quiet (for NYC) and spacious. Will definitely stay again. Staff was very helpful and polite.
Self
10/10
Exceptional
10 Jun 2026
Isaiah
Great staff. Clean rooms
10/10
Exceptional
07 Jun 2026
Jamilah
Great stay and I got a free 100 perk for food.
Friends_and_family Friends
10/10
Exceptional
01 Jun 2026
Peter
.
Self
10/10
Exceptional
26 Apr 2026
Carolyn
Excellent!
10/10
Exceptional
26 Apr 2026
Patrick
The room was clean and modern. Staff was friendly and helpful.
Partner
10/10
Exceptional
25 Apr 2026
James
Wonderful staff and unbeatable location!
Family
10/10
Exceptional
16 Apr 2026
Tanya
simply fabulous!!!!!! adore the pendry and the staff!!!!!
10/10
Exceptional
11 Apr 2026
Tracey
Clean room friendly staff and easy check in and check out
10/10
Exceptional
29 Mar 2026
Eric
Loved the staff. So on top of everything and made our stay feel incredibly special.
10/10
Exceptional
23 Mar 2026
Susana
i love the hotel and the service is exceptional
Family
10/10
Exceptional
22 Mar 2026
Karen
Room was fantastic, lots of room for clothing, comfortable bed, great bathroom. No expense spared. Gym was great too. Nice restaurant and bar.
10/10
Exceptional
19 Mar 2026
Lindsay
Really loved it here. Staff was wonderful, food was delicious….very clean, very accommodating. Will definitely be back
10/10
Exceptional
17 Mar 2026
Jason
Perfect
10/10
Exceptional
09 Mar 2026
angelia
Amazing
10/10
Exceptional
06 Mar 2026
Andy
Excellent
10/10
Exceptional
24 Feb 2026
Jessica
Wonderful stay!
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
Joshua
Yes everything was perfect
Family_with_children
10/10
Exceptional
19 Feb 2026
Libby Gy
Great room and service!
Partner
10/10
Exceptional
18 Feb 2026
Deanza
Amazing and attentive staff!! Room was exceptional with the views to match! I simply did not want to leave.
10/10
Exceptional
15 Feb 2026
Alfred
very clean and modern - great restaurants in house as well.
Business Partner
10/10
Exceptional
28 Jan 2026
Cindy
Pleasant spot, great location, really wonderful staff. Thank you.
Business_and_leisure Family
10/10
Exceptional
24 Jan 2026
Blakely
The Pendry is a beautiful property in a great location, with very friendly and helpful staff. The room was amazing, clean, with awesome views. We loved the bar and the restaurant!
Business_and_leisure Partner
10/10
Exceptional
17 Jan 2026
Thanh
Excellent hotel and friendly staff
Leisure Partner
10/10
Exceptional
15 Jan 2026
Deborah
Clean close to train
10/10
Exceptional
03 Jan 2026
Jessica
I had an excellent experience at this hotel and was truly impressed by the level of service throughout my stay. The hospitality was impeccable, reflecting great management and a strong commitment to guest satisfaction. The restaurant served delicious, well-prepared food, and the dining experience was consistently enjoyable. My room was spotless, comfortable, and very well maintained, which made my stay even more pleasant. The staff were courteous, professional, and always willing to help with a warm smile. A special mention goes to the receptionist, who was extremely welcoming, polite, and efficient, setting a positive tone from the moment I arrived. Overall, this hotel exceeded my expectations, and I would highly recommend it to anyone looking for comfort, quality service, and a wonderful stay.
Leisure Partner
10/10
Exceptional
15 Dec 2025
Hedy
The Pendry exceeded my expectations! The room was immaculate, the service was outstanding, and the New York–themed birthday welcome amenity was such a thoughtful and charming touch. This hotel was 10/10. Will definitely be back!
Friends_and_family Friends
10/10
Exceptional
11 Dec 2025
Andrew
Nice
10/10
Exceptional
08 Dec 2025
shaun
Great
Business
10/10
Exceptional
08 Dec 2025
Kevin
Very good place

Enjoyed it
10/10
Exceptional
30 Nov 2025
Jamie
My wife and I loved staying here for the weekend. It is so close to Hudson yards and to Penn Station. The room was excellent. The service was also excellent. Whenever we needed to talk to somebody at the front desk they were always available. It was never super busy because I think there’s not a ton of people in the hotel. I think we noted eight rooms on our floor maybe (not completely sure). When our curtain was broken, we told the front desk before we headed out and it was fixed by the time we got back just a few hours later. We didn’t eat at Zou Zou‘s but we did eat breakfast and both of us thought the food was great. I had the Frenchie omelette which I loved. My wife ate all the homemade jam fruit preserve that came with it because she loved it so much and she is very particular when it comes to food! We absolutely recommend the Pendry. It’s worth the $$$.
Leisure Partner
10/10
Exceptional
23 Nov 2025
Mary
Staff was very friendly. Room was spacious and clean with amazing views.
Friends_and_family Friends
10/10
Exceptional
16 Nov 2025
Larry
Room and view were incredible. The staff was great . But please extend the complimentary coffee until at least 9 AM . 8 AM is ridiculous. Thanks !!!
Partner
10/10
Exceptional
15 Nov 2025
Suzanne
Just totally great and staff goes above & beyond for its clientele!
Leisure Friends
10/10
Exceptional
15 Nov 2025
Sabah
Very clean, very nice. No noise. Super spacious and comfortable: would stay again!
Leisure Self
10/10
Exceptional
09 Nov 2025
Pamela
Lovely room in a great location
Friends_and_family Family
10/10
Exceptional
03 Nov 2025
Nick
The hotel was amazing, comfortable and quiet room close to Penn station but
Partner
10/10
Exceptional
02 Nov 2025
Melinda
housekeeping service was excellent and I really enjoyed the gym… I did not take advantage of much else
Business
10/10
Exceptional
28 Oct 2025
Kierra
This was an excellent property with great customer service.
Leisure Self
10/10
Exceptional
21 Oct 2025
Benadict
Everyone was wonderful, they all went above and beyond. Amazing location and very comfortable hotel.
Business
10/10
Exceptional
20 Oct 2025
Matthew
Excellent hotel with wonderful comfort and service.
Business
10/10
Exceptional
14 Oct 2025
Elizabeth
Staff was amazing + super accommodating!
Partner
10/10
Exceptional
09 Oct 2025
Larry
Our new home when we visit
Friends_and_family Family
2/10
Poor
24 Sep 2025
Jianfei
Hotel is very nice and in a very good area. However, the check-in process was horrible.
I booked for 2 rooms and 3 nights each room. They couldn't find one of the rooms at check in. I contacted Expedia and Expedia said they sent reservation with two rooms but the hotel said they only received one.
Moreover, the front desk person had very bad attitude said:\" Do you still want to stay in the hotel? If you want, you need to book it now.\" We were very upset and later the manager came out but still couldn't help.
Then we had to book a room for 3 nights again. Our original booking has 2+1 night free. Now we lose the 1 free night so who is responsible for the extra night cost?
Later, I confirmed with Expedia and Expedia confirmed with the hotel there is now second room in the system. Expedia also said they have also cancelled that room so there should not be any charge for it.
Guess what, I got a charge of $1245.42 the next day that looks like a one night no show charge for the room they said they could not find. (The room in the original booking and room we booked later all paid by a different card at the hotel counter than the one I used for booking at Expedia and get charged now)
I have been with Expedia for years and often book like 8 rooms together. This is the first time this has happened. I don’t know if Expedia is capable of only sending part of a reservation, or how part of a reservation can get lost, or it’s the hotel deleted it. Now I have to dispute this charge.
Business_and_leisure Family
10/10
Exceptional
22 Sep 2025
Cesar
It’s an amazing hotel! The service was excellent and very friendly. The room is very nice and clean.
Partner
10/10
Exceptional
01 Sep 2025
PAOLO

Amazing, you won't be disappointed.

An amazing stay.
Staff was phenomenal. Very Clean and in an extremely convenient and clean area of the city, we will definitely stay at the PENDRY the next time we visit New York City.
Business Family
10/10
Exceptional
01 Sep 2025
bruce
Beautiful hotel with great views of the city. Wonderful staff. Zou Zous restaurant in the hotel is really good. We stayed in the deluxe king and there was ample drawer space to unpack. There are 2 Starbucks steps from the hotel and many outdoor seating areas around the hotel. The 7 train is 1 short block away, and Hudson Yards is across the street. We loved it!
Leisure Partner
10/10
Exceptional
27 Aug 2025
Leslie

Great hotel

This is a great hotel 2 blocks from Penn Station/Madison Square Garden and Hudson Yards. The room was spacious and comfortable and the staff was excellent...really friendly and helpful. We would definitely recommend this hotel.
Partner
10/10
Exceptional
10 Aug 2025
Chi
We had such a wonderful stay at Pendry Manhattan West. The hotel is absolutely beautiful—exquisite, tasteful, blissfully quiet, and impeccably clean. Our corner suite was truly impressive, with expansive windows wrapping around the room and offering breathtaking views in multiple directions across Manhattan. The luxurious bath and modern, refined design made it a serene retreat after a full day exploring the city.

A special mention goes to Oksana, the director/manager, whose attentiveness and genuine care made us feel so welcomed. She handled everything with such thoughtfulness and professionalism that we left feeling truly valued as guests. Her warmth and dedication left a lasting impression on us.

The location couldn’t be more convenient—right outside Penn Station—making travel logistics effortless. From the elegant design to the exceptional service, our experience here was nothing short of perfect, and we will absolutely be returning. Highly recommend!
Leisure Partner
10/10
Exceptional
04 Aug 2025
Michael
Very quiet, very modern, close to lots of restaurants and shopping.
Leisure Partner
10/10
Exceptional
27 Jul 2025
Matthew Wayne
The architecture and interior design was first rate. One of the best rooms I’ve ever stayed in
Leisure Self
10/10
Exceptional
22 Jul 2025
Paul

Fantastic Oksana and Daniel at the Pendry

What a fantastic experience. Oksana and Daniel made our stay at the Pendry very special. They were fantastically welcoming and couldn't of done more to make us feel at home. They gave us games for the boys to play and even a camera to take old style polaroid photos. It is the only place we are staying on our future trips to NYC!
Friends_and_family Family
10/10
Exceptional
22 Jul 2025
Janell
Amazing stay. Great service. Very convenient and a great location. We loved it so much we are hoping to be apart of the Nashville property once it opens. Thank you to everyone we had the pleasure of meeting. Till next time.
Leisure Family_with_children
10/10
Exceptional
30 Jun 2025
Shawna

Great hotel

Loved the Pendry
Friends_and_family Friends
10/10
Exceptional
06 Jun 2025
Rob
Amazing
Business
10/10
Exceptional
28 May 2025
Rob
What a great week I had in New York. I’ll definitely be back. Oksana and Daniel were amazing.
10/10
Exceptional
09 May 2025
Ashley
Always great service
Business_and_leisure Partner
10/10
Exceptional
04 May 2025
Byron
I loved the beautiful hotel, the excellent service, and the convenient location. I hope to return on a future trip to New York.
Partner
10/10
Exceptional
19 Apr 2025
Therese

Fav hotel in NYC

Amazing as always!
Friends_and_family Family
10/10
Exceptional
17 Apr 2025
Jeremy

Perfectly perfect

It was amazing. My home away from home.
Business Friends
10/10
Exceptional
06 Apr 2025
ed
Great staff , helpfull and very profecional
Leisure Family
10/10
Exceptional
28 Mar 2025
Anna
Very lovely and responsive staff
Leisure Family
10/10
Exceptional
17 Mar 2025
Justin

We loved it!

We loved it. Clean, great service, outstanding vibe, and the location is perfect. This is our go-to place to stay in NYC.
Friends_and_family Family
10/10
Exceptional
01 Mar 2025
Laraine
Really enjoyed our stay here . Beautiful rooms , extremely clean . Great food . Staff was really friendly and helpful . Would return !
Leisure Partner
10/10
Exceptional
10 Feb 2025
Andres A
The staff was amazing and attentive. The hotel was excellent, this was one of my best experiences, and I went with my family and my 2 year old.
Business_and_leisure Family_with_children
10/10
Exceptional
03 Feb 2025
Arman

10/10 Hotel

Great Hotel. Absolutely clean, cozy, modern and luxurious. Staff was very professional and the hotel has a wonderful bar and restaurant inside. I would definitely recommend staying here if you can afford the budget. Pricy, but worth its value!
Partner
10/10
Exceptional
23 Jan 2025
Ryan

Love pendry

Stayed less than 24hrs but it was absolutely beautiful thank you to all the staff including the bartenders, front desk, managers and cleaners
Partner
10/10
Exceptional
19 Jan 2025
Ruth
Luis, at the front desk was wonderful!!!!
Leisure Friends
10/10
Exceptional
12 Jan 2025
Sukhjinder
Great luxurious place to stay and great customer service!
Family
10/10
Exceptional
07 Jan 2025
Verified traveler

Best stay so far!

This is the best hotel stay that I have experienced in New York City. From the service to the food and drinks, it was first class all the way. The rooms are super clean and comfortable. The location. Is perfect for short train commutes as Penn Station is steps away.
Business Self
10/10
Exceptional
01 Jan 2025
Stella
Friendly employees, comfortable luxurious rooms, excellent restaurant, very convenient location. Would stay again!
Leisure Family
10/10
Exceptional
31 Dec 2024
Reinaldo
Love everything
Leisure Family
10/10
Exceptional
30 Dec 2024
Manny
This is the best hotel in New York! To me the most important thing when booking a hotel is cleanliness and this hotel exceeded my expectations! clean bed, clean bathroom and overall the suit was clean. The customer service is superb! Thank you Pendry staff!
Leisure Partner
10/10
Exceptional
30 Dec 2024
Seth
This hotel exceeded every single expectation I had. It was so convenient being only a 3 minute walk to Penn Station, had an amazing coffee shop right next door, had some great shops right behind the hotel, and had the greatest staff. We also ordered room service multiple times and the food was not your typical hotel food. It was delicious. We will absolutely be staying there again on our next visit to NYC!!
Leisure Family_with_children
10/10
Exceptional
28 Dec 2024
ANURADHA

Great hotel
10/10
Exceptional
27 Dec 2024
Todd
Great location. Professional staff. Plenty of bars and food options. Great rooms.
Leisure Family
8/10
Excellent
24 Dec 2024
Verified traveler

A nice first visit.

The full and well equiped gym was a real plus but I would suggest having water bottles available for patrons.
I love the location - near Hudson Yards and other great restaurants.
I do wish there was a way to keep foods from Whole Foods or left over take outs from restaurants refrigerated in the rooms. The stocked and weight sensitive refrigerator doesn't allow for extra free space.
I appreciated that the rooms were very quiet but next time I would request to not be by the elevators. There is a distinct mechanical smell that is apparent every night and I am guessing it is from the elevator shaft.
Friends_and_family Family
10/10
Exceptional
22 Dec 2024
Deborah
Great staff and food options! Best martini’s! Clean and walkable to surrounding area.
Leisure Family
10/10
Exceptional
04 Dec 2024
Arnold
Safe, quiet and convenient for a family with kids. Felt welcomed and were able to come and go.
Leisure Family_with_children
10/10
Exceptional
02 Dec 2024
Juan
Excellent
Business_and_leisure Family
10/10
Exceptional
02 Dec 2024
Ilan
Exclusive clean and quiet property, next to Penn station and Madison square garden.
Personal care and service from a dedicated, professional staff.
Wonderful skyline views on the high floor.
Definitely want to return here.
Leisure Partner
10/10
Exceptional
01 Dec 2024
Verified traveler

Great Family Spot

This is a low key five star and that’s the way we like it. The staff was attentive and friendly but not fussy. It felt very private. I’d give the staff experience an A/A+.

The location was further from where we usually stay but we learned to appreciate the benefits of Manhattan West. You just have to embrace it.

The hotel itself is very well designed and brand new. We stayed in both the studio suite and one bedroom suite. The one bedroom is a substantial upgrade and worth giving heavy consideration depending on the price difference if going with kids.

The breakfast is white table cloth menu-only. This is different from the typical club spread which would have been welcome pre-kids, but with kids I’d suggest skipping it. Room service was exceptionally good quality.

Most importantly, the black fox coffee can be accessed from the lobby without going outside and is excellent. It’s across from a Whole Foods which is super convenient and Daily Provisions is very convenient.
Friends_and_family Family
10/10
Exceptional
17 Nov 2024
Allison
Loved this place!!! Staff is so friendly, rooms are large for NYC and it’s in a great, easy fun area!
10/10
Exceptional
13 Nov 2024
Ingmar
Excellent hotel
10/10
Exceptional
11 Nov 2024
Anthony
Lovely staff
Leisure Family
10/10
Exceptional
09 Nov 2024
Anthony
Friendly staff
Leisure Family
10/10
Exceptional
08 Nov 2024
Ron
The service at check-in was excellent...one of the best experiences I have ever had. Friendly...engaging...\"on their game\". Impressive.
Business Self
10/10
Exceptional
20 Oct 2024
Michael
Our stay for our 6 year anniversary was absolutely incredible. David G checked us in and he was very accommodating. Our room was so comfortable and the view was incredible. We really loved the Green Tea in the lobby.
Partner
10/10
Exceptional
05 Oct 2024
Deborah
Love this hotel and its perfect location to Broadway and incredible dining options. The place is very quiet and the room very comfortable! We love the pillows so much, we ordered some online!! Our favorite place to stay in NYC!
Leisure Family
10/10
Exceptional
04 Oct 2024
Deborah
Clean Quiet great staff!
Leisure Family
10/10
Exceptional
02 Oct 2024
Carol
Cxxx
8/10
Excellent
27 Sep 2024
Steven

Modern Hotel

Beautiful hotel centrally located in Midtown Manhattan. New age chic that is beyond my understanding and may be very appealing to some but discomforting to me. Dim lighting in hallways and elevators where it is tres chic to color the buttons, numbers and backgrounds in black made it near impossible to avoid calling the fire department versus your desired floor! Overly complicated lighting switches either left you in the dark when they chit off automatically or in ultra bright lighting with all lights lit. Not nearly enough space in the bathroom sink area though the shower and toilet rooms were great.
Partner
10/10
Exceptional
23 Sep 2024
Robert
Great service
10/10
Exceptional
10 Sep 2024
Nigel
Property was in excellent condition and the service was first class. Very attentive and responsive staff. Very convenient place to stay , easy access to Manhattan tourist spots.
Leisure Partner
10/10
Exceptional
03 Sep 2024
Margaret
Very nice rooms, quiet, restaurants and transportation handy.
8/10
Excellent
02 Sep 2024
Verified traveler
room was too humid; ac didn't really work - otherwise fine
10/10
Exceptional
02 Sep 2024
Phu
The perfect hotel
Leisure Partner
10/10
Exceptional
29 Aug 2024
Hershel Jason
Everything was great!
Business_and_leisure Self

Location & surroundings

Pendry Manhattan West
438 West 33rd Street, 5, New York, United States

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Pendry Manhattan West

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