Hotel Park Ave

United States , New York Area - NY
New York, Park Avenue South, 444
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100 reviews shown

10/10

Exceptional

24 Apr 2026

Kimberly

Great hotel at very reasonable prices. Nice spacious room with complementary snacks/soda/water. Could use more conveniently located hooks in bathroom and room and additional plugs. Otherwise the stay was awesome. Restaurant (Rosa’s) was wonderful.

Friends

10/10

Exceptional

21 Apr 2026

James

Fabulous hotel in a great location.

10/10

Exceptional

20 Apr 2026

Sylvia

Nice people at front desk .
Room well kept with nice amenities .

Partner

10/10

Exceptional

20 Apr 2026

Claire

The complimentary mini bar had a great selection.

Self

6/10

Pleasant

19 Apr 2026

Stratis

Called 12 x to speak to someone. All I got was a res hotline w no access to our front desk. Also Google Maps brings you to 56th st and Park which is 444 Park Ave. The hotel’s address is 444 Park Ave SOUTH at 31st st and Park Ave - this is unacceptable and brought us 25 blocks out of the way.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Pamela

Check in with Angel and Maheen was outstanding!! They set the tone for an amazing stay. Thank you for the bubbly to celebrate our birthday girl💕💕. Will absolutely stay with you again!! 5+++++ stars

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Abby

Everything was great. Modern but not austere. Happy hour at the roof top terrace, breakfast and the bar at restaurant was really wonderful! Room was big and everything was very clean! All staff were quick to be helpful and very nice. We never left the hotel for food or entertainment and were VERY HAPPY.

Partner

10/10

Exceptional

18 Apr 2026

Sara

Very friendly staff!

10/10

Exceptional

17 Apr 2026

Natasha

The room was spacious and clean

10/10

Exceptional

14 Apr 2026

Alison

easy check in. soft carpet. great decor

8/10

Excellent

13 Apr 2026

Craig

Nice hotel with a bare bones lobby (nowhere to even sit) and minimal front desk staff who were nice but didn't really offer any type of customer service. Stayed in a Balcony King. Great view. Typical NYC sized room with softer bed. Nice modern bathroom but never had a truly hot shower -- warm enough but never hot, (even letting the sink run totally on hot produced only warm water). They offer a \"free minibar.\" That means one Coke, one Diet Coke, 2 bottles of mineral water, one small bag of chips, one box of M&Ms that alternated with a chocolate granola bar. They refilled each day. No coffee maker but I did see Nespresso refills on maid cart so some rooms might have one. The maid service is great, they cleaned and made up the room beautifully every day.

The hotel has two nice bars, one in the basement and one on the 15th floor that serve custom cocktails, and there is a very nice restaurant on the first floor. We had great breakfasts there and drinks one night. I recommend getting espresso/coffee somewhere else (theirs was not good). If you stay here, head to 30th and Madison and try Slate for lunch or breakfast, wonderful coffee, nice breakfasts and sandwiches/salads.

Partner

10/10

Exceptional

13 Apr 2026

Jeffrey

We stayed here for a week. The hotel was clean and comfortable and situated in a relatively quiet neighborhood. We slept incredibly well. The hotel faces Park Street and you may want to request a room facing 30th as ours was, but I’m not sure how much that matters. There is no physical front desk-the staff are in the lobby interacting with guests constantly. The staff was incredibly friendly and helpful.

The room was tight on space with a King bed, but this is typical of most hotels I’ve stayed at in New York unless you pay more for larger rooms.

I’d highly recommend this hotel.

Partner

10/10

Exceptional

13 Apr 2026

ashli

Room was so nice, staff was very kind and helpful. The restaurant bar was amazing and so was the seed bar downstairs. It is close the 6 subway, that took us pretty much everywhere in town. Really nice area to stay. I would stay there again.

Friends_and_family Friends

10/10

Exceptional

12 Apr 2026

shaun

Great stay, location and staff. Definitely come back

Friends

10/10

Exceptional

10 Apr 2026

Melissa

No complaints. Everything was great!

Family

10/10

Exceptional

09 Apr 2026

Megan

Easy check in. Beautifully designed. The rooftop lounge/bar was a treat! Allan, the bartender, treated us well!

10/10

Exceptional

07 Apr 2026

Angie

Clean, quiet, updated to a suite and it was spacious. Modern, nice room

Friends_and_family Friends

10/10

Exceptional

06 Apr 2026

Charles

Great location. Nice staff. Clean room. Good coffee shop.

Partner

10/10

Exceptional

05 Apr 2026

Faina

The hotel is clean. Staff is very helpful and polite. Internet was normal not fast bot not slow for sure

Family_with_children

6/10

Pleasant

04 Apr 2026

Gilberto

The room cleaning was very poor and basic during our stay. We constantly had to complain that they weren't replacing the glasses—which was the specific issue we noticed. The service regarding room cleaning was very poor

Partner

10/10

Exceptional

31 Mar 2026

Patricia

Arrived late but was quickly helped with checkin. Our r

10/10

Exceptional

31 Mar 2026

Gavin

The room were clean and well presented, plus there were a speakeasy bar located in the basement which were very good. only downside is we asked for a room with a better view of the city, but unfortunately we didn't get, as the room given were over looking at some office building.

Partner

10/10

Exceptional

30 Mar 2026

Erika

Everything was clean and comfortable

Self

10/10

Exceptional

29 Mar 2026

dariko

Easy and convenient

Family_with_children

10/10

Exceptional

29 Mar 2026

Tina

Clean, nice, modern room, big room for Manhattan measure! Great gym and restaurant/bar in the hotel. Easy to walk everywhere!

Family

6/10

Pleasant

29 Mar 2026

Lisa

The hotel felt new and clean and the location was convenient for me. The lobby and check-in is very minimal in terms of service. Unfortunately there was an annoying mechanical sound that persisted the whole time I was there but the engineer and manager did try to respond to it (both were very friendly). My biggest complaints are that the room was advertised as having a “desk” and “laptop workspace” but in reality there was a tiny occasional table, perhaps about 22” in diameter, with no sockets nearby. If you are a working professional, this will likely not be sufficient for you. Also, it didn’t occur to me to check the room description to verify that the room has a coffee machine because I haven’t stayed in a hotel without one in DECADES but this hotel does NOT provide in-room coffee. You have to pay to order room service or get dressed and venture outside. Also, they charge a $40 resort fee. For what, I really am not sure. Given the stripped down amenities/service of the hotel, I felt ripped off by that. I wanted to like this hotel but I would hesitate to recommend it because of these things.

Self

10/10

Exceptional

27 Mar 2026

Ian C

Excellent location. Very stylish room. Luxurious setting.

Self

10/10

Exceptional

27 Mar 2026

Michael

Great hotel, staff and amenities. Will stay again next time. Thanks!

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

The hotel and restaurant we’re very welcoming and friendly. I’m very courteous to us at all times.

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

James

Fantastic room and great staff. Great location and close to everything you could possibly want in Manhattan.
Was very impressed that they provided umbrellas in the room. It was a life saver.

Business

6/10

Pleasant

24 Mar 2026

Jung Ho

Shower door was leaking so

10/10

Exceptional

23 Mar 2026

Marquita

Loved every moment at this hotel. Definitely will be back. Making this our New York hotel

Partner

8/10

Excellent

23 Mar 2026

Zach

Good sized rooms, friendly staff, great location

Partner

10/10

Exceptional

23 Mar 2026

senthil kumar

Excellent experience!!

Friends

8/10

Excellent

22 Mar 2026

Stephen

Internet speed was satisfactory. Room was small and did not include a desk making it difficult to accomplish work. There is also no lobby so if 2 people in room are attempting to make calls there is difficult to accomplish.

Partner

10/10

Exceptional

21 Mar 2026

Andrea

Very well

10/10

Exceptional

19 Mar 2026

Mendy

Great staff, excellent location and very pet friendly. Will stay there again.

Family_with_children

10/10

Exceptional

19 Mar 2026

Alicia

Of course there were tons of shops near by including convenience stores like Walgreens and CVS. Great speakeasy on site!

Self

10/10

Exceptional

18 Mar 2026

Nelson

The staff were extremely professional and accommodating. The room was exceptionally clean and the gym was state of the art.

Friends_and_family Friends

10/10

Exceptional

18 Mar 2026

Stephanie

Great place! Central location and loved the restaurant on site. Had great food and cocktails. Would absolutely stay again!

Partner

10/10

Exceptional

17 Mar 2026

Alicia

An exceptional experience! The staff, accommodations, and overall atmosphere were all top-notch.

8/10

Excellent

17 Mar 2026

Michael

Overall the trip was fine

10/10

Exceptional

16 Mar 2026

Jeffrey

Really enjoyed our stay. Unique lobby with registration around beautiful sculptured table with monitors and easy del check in attendants there too and were wonderful as well. Very accommodating. Of all the places we’ve stayed in manhattan this is where I would return to. Nice reception as mentioned and superior room. Loved the shower with multiple heads including the rain shower. We don’t usually follow any brand but by reviews and proximity to our reason for being there. Was walkable to Times Square and Penn station. Obviously, we highly recommend this hotel.

Partner

10/10

Exceptional

16 Mar 2026

CaRetta Denise

My second stay here and both visits have were excellent. The staff is extremely friendly and accommodating. Rooms are comfortable and spacious. The Park Rose restaurant and Seed library are wonderful additions to this hotel experience. Angel, Brian, Anthony, JoAnna and Terrell provided excellent customer care.

Family

8/10

Excellent

15 Mar 2026

Irina

The rooms are beautiful. The only negative comments that my room has not been cleaned two days in row

Self

10/10

Exceptional

14 Mar 2026

Nidia

A couple of days it wasn’t made properly

Self

8/10

Excellent

11 Mar 2026

Steve

Well located, new and not too big hotel. So was great for a business trip. Easy access to places to eat and sights in midtown. I'd recommend the basement bar on site, very good will excellent drinks and staff - Seed Library.

Only issue was the check-in. I had done this online but when I arrived $400 was requested from my account which wasnt mention in the process or by the person on reception. Making that clearer would be helpful. Also something to make a hot drink in the room would have been appreciated.

10/10

Exceptional

09 Mar 2026

Lison

I had a wonderful time at hotel Park Avenue. All the staffs specially Bryan and James went out of their way to make the stay enjoyable. The area is a 10. I recommend Hotel Park Avenue as one of the best in the erea. Thank you Bryan and all the staffs.

Self

10/10

Exceptional

08 Mar 2026

Leah

Great location, clean, room felt bigger than some nyc hotels

Partner

10/10

Exceptional

07 Mar 2026

Catherine

The staff was incredible, all around.

Friends_and_family Friends

10/10

Exceptional

07 Mar 2026

Jacob

We loved everything about this stay ! EXCELLENT Location ! Beautiful restaurant on site ! Very cool bar downstairs !
Staff is very responsive to everything !
I took a long time to decide where we would stay and we will absolutely stay here again !!
10/10 !!!

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Diana

Family

10/10

Exceptional

04 Mar 2026

Courtney

Had great amenities, heated floors, beautiful settings, balcony with a beautiful view. Room was small, but was unique and modern.

Self

10/10

Exceptional

02 Mar 2026

Dimitrios

Great Hotel! Great location!

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

udean

Check in was fast and easy. Friendly and helpful staff. I will definitely book another room at Hotel Park Ave NYC. Overall stay was wonderful.

Partner

8/10

Excellent

01 Mar 2026

Julie

Room was clean but basic. As hotel had computer monitor for self check in and check out, not a lot of interaction with staff.

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Jesse

Very nice hotel! Excellent customer sevrice. Would recommend to everyone.

10/10

Exceptional

01 Mar 2026

zeeshan

Everything was exceptional! The staff was great. The room was incredible. Cleanest and modern rooms you can find in NYC. The restaurant on site is also beautiful. Just an overall great stay. We will be back!

Partner

8/10

Excellent

25 Feb 2026

Carlos A

Room was clean, staff was great. Only complain Lobby wasn't accommodating no where to sit.

Partner

10/10

Exceptional

24 Feb 2026

Cynthia

Room was clean and super comfy, the staff very friendly and helpful. I will definitely be staying here again.

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Etinosa

Friendly staff, clean room, great atmosphere and amenities. Prime location for exploring the city.

Leisure Partner

10/10

Exceptional

22 Feb 2026

Dirk

Great location. Clean rooms.

Partner

8/10

Excellent

20 Feb 2026

Clare

Great clean spacious room. Safe location. Friendly, helpful staff! Wonderful bed and a peaceful nights sleep.

Self

6/10

Pleasant

20 Feb 2026

Fatmata

I have mixed feelings about my stay at Hotel Park Ave. On one hand, the staff were absolutely wonderful, professional, helpful, and genuinely welcoming at all times. The hotel also smells incredible and is kept exceptionally clean, which I really appreciated.
However, the room itself was a bit of a disappointment in terms of functionality. There was no microwave, coffee machine, or tea kettle, which are basics I’ve come to expect. I also found it frustrating that I had to call down to request that my room be tidied, rather than it being part of the standard service.
It’s a beautiful property with a great team, but the guest experience would be much better if they provided standard room equipment and more proactive housekeeping.

Friends

2/10

Poor

20 Feb 2026

Paul

I paid a fee for the room, i was supposed to pay a very nominal fee (additional, about 10%) when i got to the property, which was fine. This is the usual taxes, resort fees, etc. When i checked in i was charged a fee that was close too 100% of what I originally paid.

I alerted the front desk. They said they would take care of it. 5 days lated despite 2 dditional requests to fix. it has not been done. I would not recommend staying here. for reference, I have never in my liffe submitted a negative review online for anything, so me complaining is not normal. I would never unless it was increadibly egregious.

Partner

8/10

Excellent

19 Feb 2026

Mary

Location was good, clean room and friendly staffs. Only thing was no room service for food. Other than that, everything was really nice

10/10

Exceptional

17 Feb 2026

Sophia

Clean room and nice staff

Partner

10/10

Exceptional

17 Feb 2026

Maria

Clean room, amenities, customer service

Partner

8/10

Excellent

17 Feb 2026

Shane

All was very pleasant! All reception and management very kind & accommodating through out my stay! Clean & tidy! One member of staff from behind the bar left me and my sister very furious and unsettled, which was addressed his tone and behaviour towards me in front of other guests was diabolical. I'm sharing this because I wouldn't like this to happen to any other person Staying at the hotel.

Friends_and_family Family

2/10

Poor

17 Feb 2026

Parris

I truly wanted to like this hotel. The property itself is clean, and I will say the rooms — although a bit small — were nicely designed and well-kept. The aesthetic is pleasant, and overall cleanliness was appreciated.

However, service is just as important as appearance, and unfortunately that’s where my experience fell short.

One of the first things I noticed was the lack of basic guest accommodations. There was no refreshment area, no tea station, and no communal microwave — and there wasn’t even a microwave in the rooms. That’s a pretty standard amenity in many hotels, especially for guests who may have leftovers or simple food items.

After discovering there was no microwave in my room, I went downstairs and politely asked if there was a communal microwave available. The office manager, Nibras, asked me, “What did you have?” — which felt unnecessary. I told him I had pizza. He then proceeded to tell me, in a sarcastic tone, a story about how one time his pizza got cold and he had to “imagine it was hot” and eat it anyway. He followed that by saying, “No, we don’t have a microwave.”

The interaction was dismissive, rude, and unprofessional. As a paying guest, I wasn’t looking for commentary, just a simple yes or no. Hospitality requires basic courtesy, and that interaction lacked it entirely.

Due to this treatment and the overall feeling of not being valued as a guest, I chose to check out a night early.

Friends

10/10

Exceptional

16 Feb 2026

Natalie

Our room was clean but the bedding had a lot of fake stains in the tucked areas. Besides that everything was very clean and we loved the staff! They were helpful and very friendly

Leisure Partner

10/10

Exceptional

16 Feb 2026

Mary

The room was perfect! Clean, spacious and comfy. We had a great view of the Empire State Building which was in red for Valentine’s Day. The front desk staff were helpful checking in and out. Very friendly. I love the coziness of the lobby. I highly recommend staying here for a clean and comfortable stay with a great location

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Georgia

Great all around, the only issue for us was the heating in our room which was too intense.
Also shower's not that hot but otherwise great.

8/10

Excellent

15 Feb 2026

Sandra

I enjoyed my stay, hotel was cleaned, bed comfortable, easy checking in and out, no complaints here

Leisure Friends

10/10

Exceptional

15 Feb 2026

Susan

All great

Leisure Partner

10/10

Exceptional

15 Feb 2026

Susan

The staff was great. The rooms are spacious and very clean. The only thing is that there is very little closet space. They should add at least a couple of dressers with drawers. But everything else is excellent.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Vivian

The room was very nice and it was cleaned and drinks were filled everyday. The staff were welcoming and the location was excellent. We were within walking distance of The Empire State Building, Times Square was 25 mins walk and plenty of subway close by. Would definitely stay here again.

Partner

10/10

Exceptional

14 Feb 2026

Sarah

Very nice and clean room. The location is very convenient.

Leisure Family

10/10

Exceptional

14 Feb 2026

Lynne

Great location clean modern room with comfortable bed

Easy online checking but very helpful to have to help you out

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Jennifer

Allen at the front desk was the BEST!!
The room was great and the bed was so comfortable!! I really enjoyed my 5 night stay here.

Leisure Self

6/10

Pleasant

13 Feb 2026

Brenda

Room small, no coffee maker, no bell hop to help with luggage

Leisure Partner

10/10

Exceptional

12 Feb 2026

Abdullah

The best hotel in NYC

10/10

Exceptional

11 Feb 2026

Ashish

Excellent rooms and really great staff

10/10

Exceptional

11 Feb 2026

Omar

Great hotel to stay in NYC

Business_and_leisure

6/10

Pleasant

10 Feb 2026

Catherine

The hotel is in a great location, the restaurant was good but the reception staff during the day were really over the top rude it was almost like in a movie (!) I travel a lot in New York but also internationally and this was the only hotel where I received such an incredibly rude reception. I almost thought it was some kind of gimmick because of the option to check in electronically when you enter. I read reviews but now I understood what they mean. Totally and unnecessarily rude.

10/10

Exceptional

09 Feb 2026

Brigitte

The room was clean and well appointed. Very easy check and check out. Highly recommend.

10/10

Exceptional

06 Feb 2026

Marc

What a wonderful find! This property maybe under the radar but it certainly is a stunning hotel and reasonably priced. Impeccable service both by hotel and in house restaurant. And even with resort fees, they make it worthwhile by providing free water and snacks daily.it made a lot of difference . We checked out feeling we were not short changed by any means ( which most hotels tnese days make you feel with resort fees) i hope all hotels will take a look what Hotel Park Ave does that makes them a true star! Special shout out to Byron for a wonderful, efficient service along with the front desk team.

Leisure Partner

10/10

Exceptional

04 Feb 2026

Bryan

Outstanding and perfect location

10/10

Exceptional

01 Feb 2026

Sally

Beautiful room, fluffy pillows, great shower and water pressure. Appreciated the free waters and sodas in the mini fridge.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Adam

Staff was great. Room was clean nice art work

Leisure Partner

10/10

Exceptional

01 Feb 2026

Kelly

Everything was great

Leisure Partner

10/10

Exceptional

31 Jan 2026

Javier A

great experience

Business Self

8/10

Excellent

25 Jan 2026

Kyle

DS Durga soap, Complimentary snacks and water

10/10

Exceptional

25 Jan 2026

Hope

The staff at the front desk are amazing! They greeted us with champagne or water, we went with the champagne! Lol :) when the airport was closed down due to extreme snow, we extended our stay and they made sure that we could stay in the same room! The room is a 10+ especially for such a low price in a great neighborhood so close to everything, Times Square where we saw Harry Potter and the Cursed Child starring Tom Felton, the Harry Potter Store, restaurants, including the delicious restaurant here in the hotel! They had our refrigerator filled with premium quality, bottled water, Coke, and Diet Coke, & complementary chips. The room is clean, modern, updated beyond the amenities in my own home! We will be staying here again and again with each trip to New York City!!

Friends_and_family Family

10/10

Exceptional

23 Jan 2026

Andrew

Clean and modern hotel, in great location. Friendly staff.

10/10

Exceptional

23 Jan 2026

Frank

Spotless. Very luxurious vibe to nicely sized room.

10/10

Exceptional

23 Jan 2026

Denny

Really nice hotel staff was great and the restaurant was really nice.

Business

10/10

Exceptional

22 Jan 2026

Shannon

Yes and yes. Everything was great!

10/10

Exceptional

21 Jan 2026

Reena

Very clean room . Not noisy even though it was by the elevator. Hot water was hot and heat worked well. Bed was comfortable. Couldn't have asked for anything more. Park rose was great for dinner - had the spicy rigatoni and pizza .... both very good!

10/10

Exceptional

20 Jan 2026

Timothy

Fantastic staff, great room. Could potentially use a dehumidifier I'd say, just gets super dry in cold weather

Business_and_leisure Self